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1 room, 2 adults
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167 Connaught Road West, Western District, Hong Kong, Hong Kong, ‏‎855-239-9399
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Hotels.com reviewsTripAdvisor reviews
4.3 / 5Excellent

Score breakdown (from 218 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.4
  • Neighborhood
    3.6

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"excellent hotel"
excellent experience
Genuine Hotels.com guest review
3 night business trip Apr 1, 2015
SATYAWAN
AS
5.0 / 5Outstanding
"Wonderful view, wonderful staff"
We had booked a harbour view room ( recommended!) and asked for a room near the top of the building - the views were magnificent. Room size was good for Hong Kong, lovely modern bathroom, minibar, all the usual stuff. Comfy large bed and large bath towels too. Quiet room as well. We had breakfast and one lunch at MoMo's on 2nd floor which has an extensive buffet for a fixed price and was mixed chinese and western dishes. A safe bet if you are pushed for time or just tired! We booked all our breakfasts in advance as we checked in and got a discounted price compared to if we had just turned up for breakfast the next morning. Not sure if the same applies for lunch? Taxi ride anywhere was easy - hotel staff got the taxi for you and translated the destination and it was on the meter ( avoid rush hour traffic) so the location was not a problem at all. Out of rush hour it was about 5 mins taxi to the Star Ferry terminal and about 15 to the Peak Tram Terminus - the traffic was bad here as there were roadworks. Or get a tram eastward along the island - take the right coinage and the stop is close to the hotel - again ask the concierge for help. We didn't try the metro as it was more convenient to take a taxi given our destinations. ATM nearby as is Starbucks and lots of shops and restaurants. Try Amy's Kitchen just along from Starbucks. What makes this (slightly) out of town hotel worth every penny? The staff. I could not fault them. Friendly, helpful, knowledgeable.
Genuine Expedia guest review
Other trip May 5, 2015
Sarah
GB
5.0 / 5Outstanding
"Comfortable hotel with charming staff"
We have stayed in this hotel before and we were not disappointed a second time - in fact, it was even better. Now the the MTR Island Line has been extended to Kennedy Town, the hotel is only a five minute walk to entrance B1 of the new HKU MTR station (although there is a longish walk inside the station) - the hotel will give you a map. It also provides a free shuttle bus to Central and, of course, trams and buses stop right outside. So, transport is good making this hotel's location convenient. Of course, it's not as close to the sites as hotels in Central or Causeway Bay but then the price is much more reasonable. The staff are great, the rooms comfortable and clean, and breakfast good.
Genuine Expedia guest review
Other trip Apr 17, 2015
Brian
GB
5.0 / 5Outstanding
"Wonderful hotel and staff."
Wonderful people, felt so welcome every time we came in the lobby door. Area is local which suited us for University convenience. Places to eat are plentiful, and very good quality.
Genuine Hotels.com guest review
6 night trip with friends Apr 1, 2015
susan
GB
5.0 / 5Outstanding
"Love the location."
In town for an exhibition. Good location with nearby bus stop that can take you to/from the airport and the Wanchai convention center. Now with MTR line extended here it gets even more convenient. Hotel quality is on par with all Courtyard by Marriott so no surprises there. Pretty good breakfast buffet. Some shops and eateries in the neighborhood so you can experience what life is like as a local HKer.
Genuine Hotels.com guest review
5 night business trip Mar 3, 2015
I-CHUN
AS
4.0 / 5Excellent
"worth staying in HK"
great location, enjoyed the layout of the room and the breakfast was good, will be staying again.........
Genuine Hotels.com guest review
2 night business trip Jan 11, 2015
Neill
GB
4.0 / 5Excellent
"Great hotel"
The hotel is great and the staff is extremely helpful. There are a lot of nice joints around the hotel to try to some local cuisines at affordable prices. The HKU metro station also opened up few weeks back which makes travelling very convenient. Lot of seven elevens close by to the hotel just in case you want to grab some booze in the night or get a snack. A good location overall.
Genuine Expedia guest review
Other trip Jan 9, 2015
vb
GB
4.0 / 5Excellent
"West central"
5 min taxi ride to central and resonable price. The lobby is too scented especially for people with allergies
Genuine Expedia guest review
Other trip Dec 18, 2014
A Traveler
HK
4.0 / 5Excellent
"Weekend Trip to HK"
Great Hotel with a great breakfast buffet, I also stay here 2 years ago and the condition of the rooms was a little bit better than which is “naturally”, but all in all it is still a good hotel with good service.
Genuine Hotels.com guest review
3 night trip Nov 28, 2014
Claus
AS
5.0 / 5Outstanding
"Very good"
Good customer service, im willing to come back for it.
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
HK
5.0 / 5Outstanding
"Big help."
I needed to get a taxi right away in order to get to my meeting in time. The valet went above and beyond by walking around the corner, hailing a cab and bringing it back to the hotel so I would not be late. They saved the day!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"great hotel..."
Great hotel to stay and convenient to move around for my meetings.
Genuine Hotels.com guest review
3 night business trip Nov 6, 2014
BUDIMAN
SG
4.0 / 5Excellent
"Nice hotel but in a dead area"
I had booked a King room and ended up with twin...Wasn't such a big deal, but its the little things that make an impression. Nice gym and breakfast selection was good. The hotel is in a great access area to the airport by taxi, but there is nothing around the hotel...very dead area.
Genuine Hotels.com guest review
2 night business trip Oct 9, 2014
A Traveler
AS
4.0 / 5Excellent
"Location Plus"
Acceptable
Genuine Hotels.com guest review
7 night trip Jun 1, 2014
David N
AU
4.0 / 5Excellent
"Good location with great service"
Impress with hotel staff service. Very attentive and provides good assistance. Well serve by public bus, tram and airport buses right outside hotel.
Genuine Expedia guest review
Other trip Oct 15, 2014
francis
SG
5.0 / 5Outstanding
"Highly recommended"
The demonstration where on, the hotel staff went out of there way to make sure we where safe and gave us updates every morning
Genuine Hotels.com guest review
6 night romance trip Sep 30, 2014
Barbara J
AU
4.0 / 5Excellent
"Nice Room"
Quick overnight stay with hourly bus service to and from the centre. Worked well. Room was clean and well equipped. Made use of the gym which is also well equipped. Only advice is use the gym before you check out as there are no shower facilities available outside of the room. While there is a restaurant the lobby facilities are a little sparse so not an ideal place to idle some hours away before a flight in my case. Otherwise very functional and good value.
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
A Traveler
GB
4.0 / 5Excellent
"Weekend HK trip"
Far exceeded my expectation! Excellent hotel! Great food!
Genuine Expedia guest review
Other trip Jul 21, 2014
Slim
SG
5.0 / 5Outstanding
"Overnight stay for dinner date"
What a very nice hotel and very well kept. The staff were very curious and helpful. The only negative is that only transportation close by is the busses. There is very few if any eateries in the neighborhood. However the hotel was so nice I would stay again.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
Frank M
AS
4.0 / 5Excellent
"Reasonably priced, lacking in facilities."
We reserved a harbour - view room. The room is great, view is good. It was on the 2 1st floor, so well away from the street noise. The only things missing from the hotel are facilities, eg no coffee bar, one cannot grab a coffee; view is nice but no where can one take pictures without a piece of glass in between (an observation deck in the hotel would be nice).
Genuine Expedia guest review
Other trip Jul 6, 2014
Eric
GB
3.0 / 5Good
"Average hotel"
Very small rooms with acceptable service. In this hotel everything is just ok. Nothing to write much about. Decent average hotel.
Genuine Expedia guest review
Other trip May 13, 2014
Sabahat
GB
5.0 / 5Outstanding
"Great Hotel"
Great staff experience , convenient and comfortable!
Genuine Expedia guest review
Other trip May 2, 2014
Stephen
SG
4.0 / 5Excellent
"Good business hotel"
The location of the hotel doesn't really make it a great tourist stop in my view, but as far as a business hotel goes, it is clean, comfortable and just about everything you need on a business trip - apart from the fact that there is no bar to wind down in at the end of the day.
Genuine Hotels.com guest review
3 night business trip Apr 7, 2014
James
AS
1.0 / 5Poor
"Marriott"
Wow this hotel should not be part of the Marriott chain at all. Poor service and the food was horrible. I stay at Marriott and expect hotel worth the price. Stay away this must be a franchise and it is a rip off they should remove the flag!
Genuine Hotels.com guest review
1 night trip Apr 2, 2014
A Traveler
AS
3.0 / 5Good
"Ok good stay"
minimal facilites loved the rainstyle shower heads house keeping very good location a little out of the way but lots of authentic cafe on the walk to central. Very good bus service to mrt used several times. Would stay in jp marriott next time more convenient.
Genuine Expedia guest review
Other trip Mar 16, 2014
BC
AU
5.0 / 5Outstanding
Staff v helpful & friendly and good service all round. Good food in Restuarant.
Genuine Hotels.com guest review
3 night trip Nov 3, 2013
A Traveler
GB
5.0 / 5Outstanding
"Fabulous"
Beautiful facility with exceptional service!
Genuine Hotels.com guest review
2 night business trip Sep 24, 2013
Brent
AS
4.0 / 5Excellent
"Value for money"
The room was comfortable and clean; staff were efficient, friendly and helpful. We chose this hotel because it represented value for money compared to others on the island. The flip side is that the hotel is a little far out so the views are not top drawer. There is easy access to Central, though, via tram or taxi (HKD 30), so practically speaking this did not pose a huge problem. This was our first visit to HK.
Genuine Expedia guest review
Other trip Sep 28, 2013
Hugh
AU
4.0 / 5Excellent
"outstanding"
always a pleasure, feels like home
Genuine Hotels.com guest review
2 night business trip Aug 27, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel for a short visit"
Very good hotel. Up to Marriot standard. Superb views over he harbour. Very helpful staff. Location was not central but was ok.
Genuine Expedia guest review
Other trip Jul 12, 2013
Al
GB
5.0 / 5Outstanding
"Nice rooms, courteous staff.."
Ok location, room was very comfortable. Shuttle bus service was very punctual and made it very convenient to visit the city center and return back to the hotel. Very courteous staff at the hotel which was a pleasant surprise having visited many other full service stores and hotels in China/Hong kong. Tariff for the room was a little high though for the city view rooms we got
Genuine Expedia guest review
Other trip Mar 17, 2013
Abhishek
IN
5.0 / 5Outstanding
"Consistently good Courtyard by Marriott experience"
Not quite directly on a metro stop, but is very close to a tram stop. The hotel also offers frequent shuttle services into main parts of town. Would definitely recommend.
Genuine Expedia guest review
Other trip Mar 11, 2013
A Traveler
GB
3.0 / 5Good
"Good for the price"
One does expect more based on this hotel's rating. It is modern and clean, but rooms are small (as often in HK), noisy (highway and bus stop just outside) and about 15 mins from nearest MTR Sheung Wan. A small incident did not help - my room turned out to be a smoking room, when asking for change they in effect downgraded me - "don't complain". Still, it is a good class affordable hotel for being in HK.
Genuine Hotels.com guest review
2 night trip Mar 8, 2013
knegis
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nicht auf Kälte eingestellt"
Alles super, einzig - wenn es draussen 3° sind, wieso wird da nicht im Gebäude geheizt? Das Foyer war eisig und das Restaurant war ebenfalls kalt.
Genuine Hotels.com guest review
3 night business trip Jan 23, 2016
Manfred
DE
4.0 / 5Excellent
"홍콩 호텔치고 좁지 않고 서비스도 양호한 추천호텔"
시설이 다른 가격대 호텔 대비 깨끗하고 양호했습니다. 직원도 친절하고 조식도 좋았습니다. 조식이 미포함인데 호텔 조식치고 아주 비싸지도 않고 따로 구매해서 이용할 만한 수준은 되었습니다.
Genuine Hotels.com guest review
3 night trip Dec 26, 2015
Gunmin
KR
4.0 / 5Excellent
"깔끔하고, 위치도 괜찮은 호텔이네요~"
호텔 입구가 매우 작아 눈에 잘 띄지는 않았으나 택시기사가 바로 데려다줘서 별 어려움 없이 호텔을 찾았어요. 호텔의 청결도는 양호했고, 아침 뷔페도 종류는 다양하지 않으나 맛이나 위생 등은 괜찮았어요. 이 호텔의 가장 큰 장점은 홍콩역에서 매우 가까워 어디든 가기 편하다는 것입니다. 특히 홍콩역까지 무료셔틀이 있어서 더욱 좋았구요. 셔틀버스는 선착장, 빅버스 정류장을 경유하여 홍콩역으로가더라구요. 홍콩역까지 대략 5-10분 정도 소요됩니다.
Genuine Hotels.com guest review
1 night family trip Dec 31, 2015
A Traveler
KR
5.0 / 5Outstanding
"Très bon hotel"
Tout très bien.
Genuine Venere guest review
4 night romance trip Dec 23, 2015
Thierry
FR
4.0 / 5Excellent
"Cozy room and convenient environment"
This is our first stay at Marriot group. Even though our arrival was before the check-in time, they kindly arranged so that we could enter the room and be relaxed. There are Starbucks, several cafes and convenience stores around the hotel.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2015
A Traveler
JP
4.0 / 5Excellent
"浴室設施還待改善"
位置也算好找,房間較細!但這是香港酒店的通病...!!情有可原.只是嫌馬桶的沖水掣太緊!很難按下!以及浴室內掛衣的地方太小啦.....!
Genuine Hotels.com guest review
2 night trip with friends Dec 24, 2015
A Traveler
HK
5.0 / 5Outstanding
"適度な心地良さのホテルです"
香港の他のホテルに比べて広い方だと思う。 ホテルのレストランで食事をしていないので、その点については評価することが出来ないが、接客などは、心地よい距離感で良かった。また利用したい。
Genuine Hotels.com guest review
2 night family trip Oct 8, 2015
Kazuaki
JP
4.0 / 5Excellent
"Good hotel"
nice room. good location
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2015
A Traveler
SE
5.0 / 5Outstanding
"GReat pleasant stay"
I've been to the Courtyard HK several times, and this time was my first experience with the executive room. All the services were exellent, staffs were so kind! I will definitely visit again! The area is little bit far from the city centre but still it worths to stay there.
Genuine Hotels.com guest review
3 night trip with friends Aug 29, 2015
A Traveler
KR
5.0 / 5Outstanding
"フェリー乗り場に近い便利なホテル"
非常にきれいでした。スタッフの対応も親切でしっかりしています。コストパフォーマンスは非常に高いと感じました。フェリー乗り場も徒歩圏内で便利です。
Genuine Expedia guest review
Other trip Sep 9, 2015
nick
JP
5.0 / 5Outstanding
"A pleasant trip"
Although the front desk didn't mention but I believe I was upgrade with some sea view and higher floor during non peak season. The room is very nice and big, bed is comfortable. All staff I met are polite and friendly. The hotel location is good, 5 mins walk to MTR and easy access to bus and Tram. I would definitely return next time.
Genuine Hotels.com guest review
1 night romance trip Aug 25, 2015
A Traveler
HK
4.0 / 5Excellent
酒店地點好,方便,員工工作態度好,房間好整潔。
Genuine Hotels.com guest review
1 night family trip Aug 30, 2015
Zhi Ming
HK
5.0 / 5Outstanding
"./.100"
Der var rigtig gode jeg var meget gladpå
Genuine Hotels.com guest review
6 night trip with friends Aug 25, 2015
Ayad Ali Hassan
DK
5.0 / 5Outstanding
"推荐"
和太太第一次在这里住,总体感觉不错,太太很喜欢。住在海景房,白天可以看到繁忙的码头,晚上也很漂亮可以看到远处的桥的灯光。虽然房间不大,但该有的设备基本都有,好像除了微波炉没见到。如果卫生间可以设计的私密性再好一点就更好了。地毯可以弄得更干净一些。总体而言还是很好的入住体验。
Genuine Hotels.com guest review
2 night family trip Aug 28, 2015
A Traveler
HK
3.0 / 5Good
located in residential area, purely sleep and out for shopping is ok.
Genuine Hotels.com guest review
1 night trip with friends Aug 29, 2015
Hon Ming Pete
HK
4.0 / 5Excellent
"轻松、和谐、舒适的酒店"
酒店整体较为整洁,靠海,离地铁不远,出行较为方便;员工优雅、热情,愿意随时提供帮助;早餐中西合璧,方便选择;房间干净、明亮、卫生,设备齐全。
Genuine Expedia guest review
Other trip Aug 26, 2015
A Traveler
HK
4.0 / 5Excellent
"香港屈指のハーバービュー"
3回目の利用でしたが、今回もスタッフの対応が素晴らしかったです。エレベーターを待っていた時、自分が立っていた場所の2つ隣りのドアが開いていることに私が気付いていないのを見て、スタッフがすぐに教えてくれて、中まで誘導してもらいました。迅速かつ細やかな気配りに大変感激しました。 今回の滞在で1つ大きな思い違いをしていた点に触れておきます。私は「エグゼクティブルーム ハーバービュー」の部屋を予約しました。前回利用した際、部屋から見た絶景に感動したので、また同じ体験を希望し、「エグゼクティブルーム」なら期待通りのはずだと考えました。ところが実際アサインしていただいた部屋は11階で、ハーバービューではありましたが眺望の3分の1は隣りのビルなのです。「エグゼクティブルーム」なので、せめて半分より上層階のグレードの高い部屋をイメージしていたので、一瞬ショックを受けました。そしてこの時私は気付きました。「エグゼクティブルーム」というのは部屋そのもののグレードが高いということではなく、「エグゼクティブラウンジ」を利用できる条件が付いている部屋であるという意味なのだと。観光旅行のため、良い眺望にこだわっていた私は大きな思い違いをしていたようです。ビジネスと観光では利用する人の求めるものが違うということが理解できて、ひとつ勉強になりました。もちろんフロントの方はエグゼクティブラウンジの利用方法について、丁寧に説明して下さいました。 とはいえ、海の眺めはやはり素晴らしいです。加えて、高速道路を絶え間なく走る車の流れも間近に見え、活気にあふれる香港の一面を感じることもできました。 セキュリティーも万全で安心して泊まれます。中心街から少し離れたロケーションで、下町風情に触れられる数少ないホテルなので大変気に入っています。次回もまた利用して、香港屈指のハーバービューを眺望できることを楽しみにしています。
Genuine Expedia guest review
Other trip Aug 18, 2015
華香
JP
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