Stayed here for a business stay. Very clean and excellent service from all the staff. Excellent location. Would definitely recommend to others and I will definitely stay here again.Genuine Expedia guest review
Our stay was very enjoyable, the room was just amazing and will deffinatley stay again and recomend it forsureGenuine Expedia guest review
"great location for getting to everything"
The room and staff we're good, the only thing I did not like was not having a seating area, either in my room or a retreat area in the hotel to lounge in.Genuine Hotels.com guest review
"Oaks on Lonsdale, a good bet!"
Excellent and helpful staff, the hotel is superbly positioned and Melbourne seems easily accessible from it. The bathroom needs extra towel hanging rails as there is only one. Also, the bath/shower is not easy to get into or out of, and older people might experience some problems...Genuine Expedia guest review
"Stroll to Melbourne CBD"
Looking to stay there again for next visit to Melbourne... Very convenience, stroll to most part of Melbourne CBD attractions, next door to Chinatown and City Circle Tram station. Really enjoyed the stayed with The Oaks, reception has been friendly, room clean and comfortable. The only shortfall is that we stayed at a 2 bedroom apartment, the bath whilst […] is a shower (within the bathtub) is hard for elderly to access. Read moreGenuine Hotels.com guest review
"Close to Tram, Train and Centre of Melbourne"
We were on the 23rd floor looking over Lonsdale Street, and into the parks beyond, not a bad view. The self-contained 1 bedroom apartment itself was very tired and in need of a complete repaint and furniture replacement. We had to contact reception, the kitchen was not properly stocked and no instruction manuals for the kitcen appliances, a few laminated […] signs would have sorted out how to work the appliances. We had a lovely time exploring Melbourne and the hotel was convenient. The last night some drunk fools set off the fire alarm, 23 floors via the emergency stairs at 5am not fun. On arriving at ground floor we found a very uninterested staff member (only one on duty) who eventually said it was a false alarm and to go back upstairs. You now have 29 floors of people milling around waiting for the lift!!! Read moreGenuine Hotels.com guest review
"Close to theatres, QV and Melbourne Central."
The king bed room on the 27th floor was very good. Spacious and nicely furnished, with a separate loungeroom and with a microwave in the well stocked kitchen. There was even a washing machine and dryer. It was also lovely sitting on the balcony. The only downside was the shower in the bath. Not necessary as it was a very spacious room and could have […] been apart from the bath. Take your own coffee as it is not good. Overall, good value for the price. Read moreGenuine Hotels.com guest review
"More like a 2 star"
Very dissappointed, I would not recommend this hotel.Genuine Expedia guest review
Hotel was close to town and transport service from staff was great always there if you needed to ask directions rooms clean and tidy so glad we got the upgrade to the one bedroom apartment Great view of the city from the 21st floor. wolud not hesitate to stay here againGenuine Expedia guest review
The room looks really nice and clean. Comfortable Bed, Bedroom's TV is small and not as nice as we expected.Genuine Expedia guest review
Great location, beautiful view, comfortable , clean apartment.Genuine Expedia guest review
Our room was a rather small studio but the bed was very comfortable for 2 people and the bathroom was excellent. We could have done with a chair in the room as there was no where but the bed to sit on. However, the position of Oaks on Lonsdale is superb if going to the theatres & around Chinatown etc. We were happy with our accommodation and would recommend […] the hotel to anyone wanting a few days enjoying Melbourne and very close to the trams for transport. Will stay there again but in a larger apartment if staying more than a couple of nights. Read moreGenuine Expedia guest review
"Convenient location with excellent staff"
Great location and the staff were excellent in assisting every need we had. Will definitely stay there again.Genuine Expedia guest review
the enterance lobby was not classy, it needs color and pizzaz, yet the room was excellent.Genuine Hotels.com guest review
"Convenient with nice view."
The hotel was situated well and offered excellent customer service. The room was clean and had a lovely view. The room was also well appointed with a very comfortable bed (hard to find in hotels and motels). The only suggestions I would put forward are that a couple of hooks in the bathroom would be useful for clothing, an extra towel for ladies with […] long hair and the car-park is a nightmare! One ramp for entry and exit????? I know you have limited space but Victorian planning laws may need review. Overall it was a very pleasant experience and I will stay at this hotel again. Thank you to all your staff. Read moreGenuine Hotels.com guest review
"Close to Melbourne Museum"
I was impressed with the cleanliness of the hotel in general and my room in particular. The hotel is close to a number of City Circle stops. I was disappointed to find no microwave in the kitchenette or a table and chair to sit at/on for my evening meal. The bathroom had plenty of room for toiletries and was very well appointed.Genuine Hotels.com guest review
"Oaks lonsdale CBD"
The room was great, staffs were friendly and helpful, the location of the hotel is very close to the cbd and to other great city spots. Room was clean, though i think they need to pay more attention on the bathroom cleanliness (found some stain near the toilet area) Overall we will definetely return for more stays.Genuine Expedia guest review
"central to venues"
We enjoyed our stay, howver, there was only 1 glass in the room and on teaspoon. There was nio baking tgray for the oven...we wishes to reheat a pizza.Genuine Hotels.com guest review
Stayed one night in a one bedroom apartment the couch needed to be cleaned and cleaning staff came in just before 10 oclock check out and asked if we were checking out. and i feel that the offfice staff need to be a little more friendly and too smile .Genuine Expedia guest review
"Value for Money"
The room was very clean and comfortable with a TV in both the living area and bedroom. A very pleasant experience and will stay there again when I visit Melbourne.Genuine Expedia guest review
Unfrotunately first impressions are made at reception and the lady that served us was not the most helpful and certainly wasn't into customer service. Room was spacious and location great for us but as mentioned the staff did little and were not helpful. Smattering of glass found on our bench top and appears that a number of glasses had been broken […] in the unit as housekeeper came into replace them Read moreGenuine Expedia guest review
Staff were very helpful & friendly. Rooms comfortable & clean. Will definitely stay here again.Genuine Expedia guest review
"Oaks on Lonsdale"
Everything was good although there was not enough cutlery and crockery for 4 people.We only had 2 butter knives, 2 coffee cups etc. Some items had a set of 4 but a lot missing.Genuine Expedia guest review
very good I thought staff were very friendly and helpfulGenuine Hotels.com guest review
"Great place to stay"
A good location, just a 10 minute walk from the CBD. We had a one bedroom apartment which was spacious and well equipped. There was a small balcony with a table and 2 chairs. Reception was excellent, friendly and efficient staff. No problem to store bags after checking out. Would not hesitate to recommend this as a good place to stay in Melbourne, with […] the proviso that it is not a full service hotel, ie no restaurant etc, but as a self catering option, excellent. There is a very good Italian restaurant just a couple of minutes walk away called Lucattini's. (in Punch Lane) Read moreGenuine Expedia guest review
"Good place to stay in Melbourne"
Our rooms were clean and the beds were very comfortable. The heating was great and the kitchen really good, except some of the crockery was dirty when I got it out of the cupboard. Not enough tea bags were provided There was only one couch to sit on and with four people there wasn't enough seating to watch TV or just relax. We ordered our dinner in […] with the service provided by the hotel. Our meals were delivered promptly and were delicious. The staff were all very friendly and helpful. Great location for the Princess Theartre to see Moonshadow. Read moreGenuine Expedia guest review
"Great Hotel in the heart of the city!"
Great hotel. Handy location, so easy to walk into the mail, jump on a train or walk to the MCG. The hotel staff were so friendly. They offered us directions to get to places and even offered to book sporting tickets for us. And the room got cleaned daily and all linen replaced which was lovely!! And the room was very spacious. I strongly recomend this […] hotel. Read moreGenuine Expedia guest review
"great hotel! except for one incident..."
hotel was excellect! stayed in a 1 bed apartment, looked like something from a magazine & was quite cumfy. bathroom was good size. staff were really good except for one. i had checked out in the morning and paid for internet (which was a little expensive, but not a big deal) with my bank card and the gentleman at reception forgot to give me my card […] back and i was too focused on putting bags in the luggage room and signing out to notice. i didnt realise my card was missing until later that night when i went to take money out. i went straight back to the hotel & they couldnt find it anywhere. the girl at reception (who was really kind and helpful, could not fault her at all!) said that she hadnt been told anything and when they find a card they usually keep it in a certain spot and phone the person. well as the card couldn't be found i phoned to cancel the card. just after i had cancelled it, they found the card, but unfortunatelly the cancellation had already gone through. thankfully the person i was staying with still had some cash on them & i had put a little bit of money aside otherwise i dont know what i would have done because we would not have been able to get home (bank was closed & we were from interstate). i think it's disgraceful that he did not call to tell me my card was there! i dont know if its was because he was just lazy or cause im younger he thought it wasnt a big deal, but it is & either way its still bad customer service. apart from that it was quite good. Read moreGenuine Expedia guest review
We stayed in a one bedroom apartment which was spacious and Clean. Also we had the advantage of a balcony looking onto other highrise buildings this was a bonus as their were no traffic noises throughout the night. If we had a balcony onto the road towards the park it would have been noisy. If you like a quiet sleep ask for balcony room overlooking […] buildings not the road or park. If you prefer a view remember the traffic noise at night. We would return to this property again. Only disadvantage is that it doesn't have a pool or gym or restaurant. However there is room service available (not breakfast), and the property is close to many restaurants. Very convenient to the Exhibition Building and Museum and Musical Theatres. Very Close to Parliament Station. Reasonably priced too. Read moreGenuine Expedia guest review
The stay was great, hotel fine, however the people who booked next door partied most of Saturday night & played loud music then again early in the morning i.e. 4am when they arrived home from their night clubbing. There was also several people in the room at the one time making a lot of noise. We wondered who was on the front desk at the time.Genuine Hotels.com guest review
"Well appointed apartment in the heart of Melbourne"
This hotel had everything we were looking for; closeness to the shops, restaurants & public transport, large well appointed apartment and helpful, friendly staff on reception. I would stay here again and would definitely recommend to others visiting Melbourne.Genuine Expedia guest review
"Oaks on Lonsdale"
Second occasion stayed in last month. Great location, central to entertainment precint, close to Lygon Street. Disapppointing attention to detail with room cleaniness and replenishment of stockGenuine Expedia guest review
"close to everything"
Excellent!Genuine Hotels.com guest review
Reception was friendly and helpful. Although hotel is very central it was also very quiet.Genuine Expedia guest review
"A must place to stay in Melbourne"
Overall service was fantastic. Beautiful 1 bed room apartment with laundry and kitchen facility. Both Room and Living room has got TV. Very near to all amenities. Next to hotel theres a convenient store, which is very convenient if you need to get milk and they also sell liquor. The only sad side about this apartment is that, no wifi in all rooms, you […] need to go to reception counter for Wifi service. Hopefully they could improve that soon. Will surely go back to Oaks on Lonsdale when Im back to Melbourne. Read moreGenuine Hotels.com guest review
Stayed in a one bedroom apt, very much worth the extra few $ as the room size was great! Very spacious. Overall I really enjoyed the hotel, there was just a few minor complaints that take the hotel down a few notches.. One being the shower, dreadful shower, has one of those glass screens that is about as long as half your arm, so water covers the floor. […] Secondly one of the female staff members continually had a rod up her bum and was rude and unpleasent to talk to. And lastly, two single beds pushed together is not a king bed... Luckily the bed was still pretty compfy :) Would recommend to all, great location, couple of blocks to the main street and around the corner was the free tram, half a block on from that was another main tram stop. But you dont need trams, everything is close enough to walk to. Read moreGenuine Expedia guest review
I always enjoy staying at Oaks on Lonsdael.. but this time noticed that the walls either need a really good clean or paint, and the lounge suite was also stained and needed a clean. This aside... the room was clean, very comfortable, and the service excellent. I will definately use this hotel again, but hope they put some time into cleaning as mentioned […] above. Read moreGenuine Hotels.com guest review
"Home away from home"
We stayed in the one bedroom apartment on the 16th floor for 3 nights. The apartment was very spacious, much more than we expected. We were told it's the largest apartment in term of floor space on the whole complex. The view of the city is fabulous from our apartment. The location is perfect for our purpose. It was quiet & extremely comfortable. The […] security is excellent. A home away from home. Read moreGenuine Expedia guest review
"Fantastic location and great apartment"
I had a 1br apartment on 25th floor - nice and quiet but could hear/see the city from the balcony. Fantastic knowledgeable staff and the quality of the room was above average, and to my surprise included a fully equipped kitchen. Walking distance to a bunch of major sights, but also just a couple of steps to the metro train station and the free tourist […] bus. Easily the best hotel I have stayed in and would stay there again. Read moreGenuine Hotels.com guest review
"Mostly good, not quite perfect"
Generally good, but with a few quirks such as room swipe cards that only worked intermittentlyGenuine Expedia guest review
hotel was very pleasing quiet and clean. we would return and recommendGenuine Expedia guest review
"Oaks on Lonsdale in Melbourne"
We had a very comfortable stay, apartment was spacious and very clean. The staff were extremely helpful and friendly and we would stay there again when we are in Melbourne.Genuine Hotels.com guest review
"Great location, Great apartment, Helpful service."
We loved the Oaks on Lonsdale, our apartment was lovely, the staff were helpful and the appliances were great (smeg oven was awesome). the location was also wonderful. Our only complaint would be the unexpected delivery fee of $6.80 for room service, not sure how you get room service, if its not delivered? but other than that it was a lovely hotel and […] our stay was great. Read moreGenuine Expedia guest review
We would have liked to have had a small dining table in the room, even a folding one to eat meals instead of eating them on our knees on the bed. We had a fire evacuation and it was disappointing to see No staff advising or assisting anyone, once we got down the 20 flights of stairs still no advise from staff. A little disappointing thereGenuine Expedia guest review
"Oaks on Lonsdale not too bad"
We stayed in the 1 bedroom apartment. It was quite spacious, fairly modern but nothing that flash. We asked for a king size bed but ended up with 2 singles; the join between the 2 beds was annoying. We had a problem with the room key cards not working properly. Always took a few attempts; very annoying! didn't need to use the room key card to use the […] lifts (wasn't working) and the after hour door was kept open for anyone to use as it was out of order too. I was a little concerned about the security. Room was nicely cleaned and service was average. Read moreGenuine Hotels.com guest review
"Oaks on Lonsdale"
Apart from a mix up with our room upgrade the service provided was very good. Excellent location and staff were friendly and helpful at all times.Genuine Hotels.com guest review
"Oaks on Lonsdale"
Our two bedroom apartment was clean, neat and was serviced daily. It was not obvious from any signage where we were to put dirty towels that needed replacing. The airconditioning was only in the family/living area making the bedrooms very hot and uncomfortable to sleep in (even in only 30 degree weather). Overall, an enjoyable stay that provided good […] value for money. Read moreGenuine Hotels.com guest review
"Great place to say"
overall a great place to stay, clean, good service. was not that impressed when the cleaners took away the sachet of laundry powder, reception could sell me another one for $1 - the sort of thing I'd expect from a backpackers not a serviced apartment of this level. I don't think one sachet of complementary laundry detergent per stay is too much to ask […] for. Read moreGenuine Hotels.com guest review
"Everything was great but don't get the studio..."
The hotel was great and the staff was very accomodating. In hindsight however I woudl not get the studio but upgrade to the 1 bed apartment. The incremental cost is well worth it for the space and the view.Genuine Hotels.com guest review
"Oaks On Lonsdale"
The only thing we werent happy with was that the parking was $20 a night... its a bit much considering we were staying in the hotel. we traveled from perth to sydney and stopped along the way and this hotel was the only one where we had to pay for parking our car. otherwise- no complaints at all... excellent for city life and sites!Genuine Hotels.com guest review
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