All hotels in Rome, Italy
1 room, 2 adults
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3.7 / 5Good

Score breakdown (from 139 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.8
  • Neighborhood
    3.5
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5.0 / 5Outstanding
"Cardinal Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel was comfortable and clean but the most impressive aspect was the incredible breakfast buffet. It was the best ever experienced.
Genuine Hotels.com guest review
2 night romance trip May 8, 2015
Jack B.
US
3.0 / 5Good
"Clean Hotel but Far - Service Not Great"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
The first room we were given smelled like smoke (although it is supposed to be a non-smoking hotel). Reluctantly, they changed our room but the new room was next to something that sounded like a vacuum cleaner the whole time we stayed there. I am guessing it was the kitchen vent or something. There is nothing close to the hotel. The first night, we walked more than 30 minutes to find a restaurant. You can get to the city center using one bus.
Genuine Hotels.com guest review
2 night family trip Oct 1, 2014
Sepehr
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is modern and clean compared to the hotels we've been in Florence and Venice. It is very quiet. The receptionist are very helpful and accommodating .
Genuine Expedia guest review
Other trip Sep 12, 2014
A Traveler
US
4.0 / 5Excellent
"Slightly Off the Beaten Path"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Although the Cardinal Hotel is close enough to walk to the Vatican it is a rather long walk and considering you will be walking to explore the sights in Rome this extra distance could be exhausting if you are also walking with children. I would suggest that tickets for the bus should be available from the hotel lobby. It was not easy to obtain bus tickets from the local vendors. We had to try three or four different places before we were able to obtain tickets.
Genuine Hotels.com guest review
2 night family trip Aug 18, 2014
Vi
US
4.0 / 5Excellent
"Fine for one night."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel was pleasing to enter and the staff was great and responsive. The linen quality was marginal and one pillow per bed is not sufficient. The wi-fi access was cumbersome and clumsy requiring a password for each device. Our TV was not plugged in and working when we arrived and I had trouble finding the cable connection. The makeup mirror was loose and would not hold an angle so you could see your face. Little things, easily remedied but for one night, they added up to a lot.
Genuine Expedia guest review
Other trip Jun 4, 2014
Cindy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    5.0
We stayed in Rome for 7 days, more than enough time to see the sights. The walk from the Hotel to St Peters was enjoyable and often brought us to things not listed on the sight seeing maps
Genuine Venere guest review
Other trip Sep 15, 2013
A Traveler
US
4.0 / 5Excellent
"Good Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The Cardinal St Peter was an ok stay for the price. The breakfast was ok, the location although outside of the city, was not bad, it was very easy to get around. My complaint would be that the amenities were minimal, the pool closed pretty early, all though it was good to have a pool, it closed at 7pm.The internet access was not that great. Wifi was only good in certain areas of the hotel. But I would still recommend this hotel.
Genuine Hotels.com guest review
5 night family trip Aug 12, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel very close to tourist spots"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean rooms, controllable beds, nice pool, and great view. I had a very relaxing stay.
Genuine Expedia guest review
Other trip Jul 20, 2013
Elaine
US
3.0 / 5Good
"Decent hotel near Vatican City"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Double bed was actually two single beds pushed together, which seems to be normal in Italy. Broad array of food for breakfast was very good. Safe in room. Jacuzzi tubs were cold, I thought they were supposed to be hot!
Genuine Expedia guest review
Other trip Jul 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect hotel for a summer stay in Rome."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
This hotel was one of the few in Rome with a pool which is a great feature if visiting Rome in hot weather. They even had cocktail service out to the pool which was an added bonus. The air conditioning in the room was really good as well, which can be a luxury in Italy. The beds were comfortable, room was spotless and the staff were all very helpful and spoke English. The only downside was the location. We had to take Taxis everywhere, which wasn't a problem since they arrived within minutes of the staff calling them but that expense can add up quickly. All the cab rides into the city ran approx. 15 - 18 Euros and approx. 10 Euros to the Vatican. Rome is extremely hot though so I highly recommend budgeting for the Taxi expenses and staying at this hotel. It was so nice to come back from the city in the afternoon and relaxing in the pool. Wifi and breakfast were good as well.
Genuine Hotels.com guest review
3 night family trip Jun 19, 2013
Cynthia
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
the hotel was beautiful but, the lights in the bathroom were very dark. We told them about it but, it was not any better. Not many restaurants in the area
Genuine Venere guest review
Other trip Jun 18, 2013
A Traveler
US
5.0 / 5Outstanding
"Cardinal Hotel St Peter is a Keeper"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The desk manager is welcoming. I was shown to my room readily, the room being and well laid out. For a woman travelling alone, I heartily recommend this hotel. The lobby and all common areas are comfortable, clean, and above all present as safe. The room service manager also keeps in mind the comfort of her guests. She brought me flowers after my first day. The neighborhood of the hotel is quite appealing as well. I book a second stay at the Cardinal Hotel St Peter, and toward the end of the stay, my mother will be joining me. I only recommend hotels of high caliber (either a well deserving 3* or higher) as a place for my mother, a retired educator, to enjoy. I am very much looking forward to our joint stay at the 4* rated Hotel Cardinal St Peter.
Genuine Expedia guest review
Other trip Jun 9, 2013
Brooke
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was very warm when we arrived but just had to ask front desk to turn on air. That didn't seem to be working too well. Opened the door to the balcony. Was slightly concerned that the balconies connected to each other. It seemed it would be very easy for someone to come into your room from their balcony. Poor design.Comfortable enough. Could have used a couple of extra pillows. Nice sized bathroom and shower. Liked having a balcony overlooking St. Peter. Breakfast was typical for all the Italian hotels we stayed in. I'm sorry I forgot the ladie's name that helped us check in- she was very pleasant and bright.
Genuine Hotels.com guest review
1 night trip Jun 4, 2013
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    2.0
This was supposed to be a 4 star Hotel....well, only because of the look of the building! We have never been treated so poorly before! Even when we first arrived to check in, they made you feel that you were disturbing them! We were looking forward to spending our last 2 days in Rome with some down time at their pool because of the distance they are from everything. Their pool opened on May 15th and we arrived there on the 27th. Well, the pool was so dirty that you would not want to go into it! You had a small balcony outside your room, but that was dirty and all the planter boxes had dead or no flowers in them! For a 4 star Hotel, we expected more than a hard cot to accommodate the 3rd person, at least a pull out couch. We asked for more pillows and only after 3 calls and an hour wait, did we get them. We tried to get drinks on the roof garden and finally after 30 minutes of waiting, went downstairs to order again and was told it would be 5eu. to bring them upstairs! They make it so hard to get on the Internet and it seems that you can only get it in the lobby where it is noisy. When we were checking out we needed change for a 50 eu. bill to pay a bill of 12 eu. They couldn't even do that, they said they did not have change! I would not recommend this place and would never go back there, this is not a 4 star Hotel.
Genuine Venere guest review
Other trip May 30, 2013
A Traveler
US
5.0 / 5Outstanding
"About 1.5 miles to Vatican, 25 minute walk."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good place, stayed here three times over last three years. Paid half of what I paid last year before booking on hotels.com. Clean modern hotel. Good brekfast included. Beds are hard, typical for Italy. Air conditioning in the rooms is very weak, couldnt seem to cool off the room, even at night.
Genuine Hotels.com guest review
3 night trip Apr 29, 2013
Robert G.
US
5.0 / 5Outstanding
"great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I've stayed here before and would do so again, It's location to center of town is very good. I know of a few very good restaurants within one of this hotel.
Genuine Expedia guest review
Other trip Dec 15, 2012
VIN
US
2.0 / 5Fair
"moderate hotel,terrible location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
the hotel overal is good,actually very good value for money,but the location is terrible far away from most rome attractions except for the vatican and st,peter's basilica
Genuine Expedia guest review
Other trip Dec 15, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were very impressed with the rooms because they were exactly as shown on their website. The hotel and room was very clean, staff friendly, and in a very good location. We took the bus (bus stop approximately 1/4 mile away) to the Vatican which was very convenient. If you want a formal lunch or dinner, there is a very nice restaurant in another hotel about 1 block away(please make reservations). The hotel has a continental breakfast but very minimal selection for dinner. I loved the outside pool, but unfortunately it was raining and a bit cool. The rate per night for this hotel was excellent. I would highly recommend it.
Genuine Hotels.com guest review
1 night trip Oct 31, 2012
gg
US
4.0 / 5Excellent
"need a taxi to get around"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    2.0
overall nice hotel. front desk staff a little curt with guests.
Genuine Hotels.com guest review
2 night trip Oct 1, 2012
katherine
US
3.0 / 5Good
"Better options are available"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
It is an avg hotel. Location is not close to metro or good bus lines. Rome is beautiful though. Ask taxi how much it will cost and pay by the meter. We didn't do that and we're duped by one guy who took us for a ride.
Genuine Hotels.com guest review
1 night trip Jul 9, 2012
SB
US
4.0 / 5Excellent
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice place to stay comfortable A little away from the coliseum and st john the baptist church. Close to the Vatican. Pizza 341 was a hit with the kids. Down Georgrio street toward the Vatican on the right.
Genuine Expedia guest review
Other trip Jun 23, 2012
Carolyn
US
3.0 / 5Good
"Modern Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall I would say this hotel was good, particularly for the price. The staff was very helpful and though the location is a bit far from all the sights, it's only a mile walk to Vatican City. The hotel was very modern, especially compared to other hotels in Italy. However, we paid for a Class room with a balcony overlooking the city/garden and what we got was a tiny room with a balcony looking at a wall covered with some greenery. I guess this was the garden? Also, there was no sofa bed (where would they put a sofa bed in that tiny room?) and there was no tub, as listed. I think Hotels.com should look into this before listing a bunch of amenities that don't exist. We chose to pay more to upgrade to a room with a view, but I feel misled. Also, though everything was mostly clean, one of the towels had what looked like a blood stain on it (gross) and the "hot" tub on the roof would be lovely, if they actually heated it.
Genuine Hotels.com guest review
2 night trip Jun 5, 2012
Agnès
US
4.0 / 5Excellent
"Great mini break"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We had a great couple of nights in this lovely hotel. It was in a great location for the city, with either a 20 min walk to St Peter's of a hop on a local bus of underground. The room was very comfortable and quiet, the breakfast had a good selection and the staff were very helpful. Great views of St Peter's from our room! Would recommend this hotel to friends.
Genuine Hotels.com guest review
2 night romance trip May 20, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff were excellent, always very helpfull. Room and food were very good
Genuine Hotels.com guest review
3 night trip Mar 16, 2015
Tim
GB
4.0 / 5Excellent
"Nice hotel. Good location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed 2 nights. Free underground parking. Friendly staff.
Genuine Expedia guest review
Other trip Oct 2, 2014
elaine
CA
5.0 / 5Outstanding
"Just a short walk!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel was great only a 10 min walk from the Vatican. Nice shops and restaurants in the surrounding area.
Genuine Expedia guest review
Other trip Oct 1, 2014
Sales Manager
GB
3.0 / 5Good
"Food"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Modern looking hotel, Only had a piazza in the hotels restaurant and it was THE worst pizza I have ever eaten, was oven pizza machine made. Location was miles out about €14 in a taxi. Pool was almost frozen over. Staff were friendly.
Genuine Hotels.com guest review
1 night trip Aug 17, 2014
Lee
GB
3.0 / 5Good
"Unfortunate breakfast"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very poor breakfast... the food does not look fresh, the salami is very tattered and coffee tasted burned, bread was hard (many days old?)... and orange juice was syrup (unexpected of a 4star hotel)....... But of course the room is in good and comfortable condition, except for the aircon which is freezing, apparently the aircon thermostate is not working.
Genuine Hotels.com guest review
1 night family trip Jun 26, 2014
Cliff
SG
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
This hotel was pretty nice. It was great that breakfast was included. The room was a decent size, in my opinion. There were some deterioration on walls that was an eye site, but not too terrible. The walls were super thin so we could hear people talking in the hallway. The bus stop was fairly near. Metro was a bit of a walk, but manageable. For the minor inconveniences, I was overall happy with this hotel as my choice while in Rome.
Genuine Hotels.com guest review
2 night trip Jun 14, 2014
Rome visitor
IE
3.0 / 5Good
"nice hotel ..........far from metro"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
staff were nice and friendly .........no internet in the rooms ...only at the lobby and very bad connection .....very noisy room .maybe i was not lucky ,because hotel was full of young people ( 13 .to 17 years old )
Genuine Expedia guest review
Other trip Apr 14, 2014
adrien
GB
5.0 / 5Outstanding
"Very good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We went for a romantic getaway, and it was very nice. Negatives are that the swimming pool isn't open until summer, positives are that the breakfast is lovely. We ended up forgetting a passport, and they contacted us immediately to say that it was safe :)
Genuine Hotels.com guest review
1 night romance trip Apr 9, 2014
Peter
IE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was great. The only problem was that the bathtubs didn't have shower curtains and so it caused a mess every time I took a shower
Genuine Hotels.com guest review
4 night trip Jan 2, 2014
A Traveler
GB
4.0 / 5Excellent
"Good location on outskirts of Rome"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Service was not good. Didn't seem to be enough staff and breakfast was poor! Hotel itself was nice, but cleanliness in the bathroom could have been better.
Genuine Expedia guest review
Other trip Sep 10, 2013
Desni
GB
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed for my boyfriends 30th The hotel is spotless and very nice looking. Although rooms are tiny. We paid for a superior room and I have stayed in premier inns 3 star rooms which are bigger and decorated just as nicely. The hotel bar always closed earlier than midnight as advertised which was very annoying. And after being told bar snacks would be available till 11pm we were refused food at 9.30 being told the kitchen closes at that time. VERY early closing time for a restaurant and we were not the only guests disappointed by this. There was never a bar person behind the bar we always had to ask the reception to call someone and it took up to 20 mins. I've mailed the hotel about this and no reply. It was a special weekend. We paid for 4 star service and it was not the level of service we received
Genuine Hotels.com guest review
3 night romance trip Aug 30, 2013
Ash19833
GB
3.0 / 5Good
"Very Rustic"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Very nice hotel in a great location. We were able to walk to Vatican City but the room was very small and slightly dirty. Great view from the balcony.
Genuine Expedia guest review
Other trip Aug 24, 2013
sam
CA
4.0 / 5Excellent
"Ali"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Metro station is so far
Genuine Hotels.com guest review
2 night family trip Aug 14, 2013
Ali
AS
2.0 / 5Fair
"Staff not warm or welcoming"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
1 night stay was fine any longer would off been a problem not family friendly
Genuine Expedia guest review
Other trip Aug 22, 2013
satnam
GB
3.0 / 5Good
"Good swijmming pool and friendly breakfast staff!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great to have a swimming pool in Rome. Comfortable room, good breakfast and good bus just down the road into Rome. If you do go, however, do ask not to be at the back on the first floor. Balcony was a rather monstrous concrete affair and overlooked a ramp into an underground carpark. This was disappointing as everything else absolutely fine. I suggest they do some interesting planting to help offset the oppressive concrete. I am sure this doesn't affect all the rooms, however!
Genuine Expedia guest review
Other trip Aug 19, 2013
Susan
GB
4.0 / 5Excellent
"modern confort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
friendly people - very clean - good service -
Genuine Hotels.com guest review
5 night family trip Jul 5, 2013
A Traveler
GB
4.0 / 5Excellent
"Comfy bed"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Really comfy bed. Spectacular view from the balcony (when we finally got the room we'd booked!) Close to very reliable bus routes, so really easy to get around.
Genuine Hotels.com guest review
4 night romance trip Jul 3, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice place and only about 10 blocks to the Vatican. Very friendly and helpful staff. Delicious breakfast too ! Would stay here again.
Genuine Hotels.com guest review
5 night romance trip May 27, 2013
Bsavoie
IE
3.0 / 5Good
"Nice hotel, poor location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    2.0
Great hotel and very nice staff. No nearby restaurants though. We had a bit of a struggle finding a decent family place to eat.
Genuine Hotels.com guest review
2 night trip Apr 24, 2013
as
IE
5.0 / 5Outstanding
"Fantastic hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Angelo in the restaurant was fantastically helpful.shame the hot tub's not open in winter.
Genuine Expedia guest review
Other trip Mar 2, 2013
A Traveler
GB
5.0 / 5Outstanding
"Close as one short ride to the Vatican."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fantastic and enjoyable stay; bus stops are just short walks away with a friendly grocery store nearby, pizza shop, McDonald's and a convenient store along the main street.
Genuine Hotels.com guest review
4 night trip Oct 1, 2012
Mr. GPLS
CA
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Really wonderful reception and we would stay here again. The pools were great and we had a really nice stay. (Ttwo 20 year olds)
Genuine Hotels.com guest review
2 night trip Aug 19, 2012
A Traveler
CA
1.0 / 5Poor
"Staff steal, stay here at your own risk!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
On Saturday 7th July 2012 we left our hotel room, at 9am and went down to breakfast and then left directly from the Hotel. Upon our return to the hotel room in the afternoon I noticed that my mobile phone was missing. Later on in the evening at 7.30pm I noticed that my jeans were missing from the wardrobe. They had been hung up on a hanger the night before. When we returned to the hotel after dinner I realised that my polo shirt was missing as well. Both items I wore the night before and placed in the wardrobe. We left the hotel on Sunday the 8th July. When I returned home to the UK I noticed that my ipod which I had in my backpack had also gone! The Hotel reception said that maybe someone from outside had taken it or that I had missed place my things. The worst thing was that they insinuated I could be making it up as an insurance scam! They were completely uncooperative and told me all they could do was to suggest I go to the police station to make a report.
Genuine Expedia guest review
Other trip Jul 10, 2012
A Traveler
GB
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The staff charged 8 euros extra when asked to call a cab as a call out fee pretty expensive to pick up the phone.
Genuine Hotels.com guest review
3 night romance trip May 27, 2012
Jenny
AU

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Hotel średni ale polecam"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Bardzo małe pokoje, każdy z rożnym wyposażeniem, czyste codziennie sprzątane, fatalna i bardzo skomplikowana opcja wyboru tv, basen jacuzzi otwarte dopiero od maja wcześniej pozamykane na kłódki, śniadania obfite ale codziennie te same brak urozmaicenia, brak jakiejkolwiek informacji w języku polskim mimo że przyjeżdżają tam Polacy., blisko do Watykanu 1,5km, do metra 900m najważniejszy plus zwiedzania
Genuine Hotels.com guest review
4 night family trip Apr 11, 2015
A Traveler
PL
4.0 / 5Excellent
"Confortevole"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
comodo perché si trova a pochi chilometri dal vaticano . Hotel di massima accoglienza
Genuine Expedia guest review
Other trip Jan 28, 2015
soddisfatto
IT
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    -
  • Neighborhood
    2.0
Ottimo hotel, molto pulito, ottima colazione, parcheggio auto in garage o nell'ampio piazzale recintato, personale professionale, tutto funzionante, raggiungeva il massimo del gradimento se la rete wi fi raggiungeva anche la stanza. Sicuramente ritornerò'.
Genuine Venere guest review
Other trip Dec 1, 2014
A Traveler
IT
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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