Extended Stay America - Union City - Dyer St. - Union City

This guest did not leave a comment.

Genuine Hotels.com guest review

grab and go breakfast sucks the pool was dirty

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I always stay at the Extended Stay in Union City whenever I'm in the bay area. The staff are great and they even remember me and my family and always ask how my children are doing. When was the last time anyone at a hotel remembered you, let alone your kids? Can't beat the position right in Union Landing.

Genuine Hotels.com guest review

We booked our rooms over a week ahead of time and specifically requested Non-smoking rooms. When we showed up they said they had already given away all of the non-smoking rooms and all they had left for us was smoking. This did not happen once but TWICE. The first time we called hotels.com in which the hotels.com customer service handled the situation […] great. She got them to switch us to a non-smoking room after our first night. So after that we booked again for the second week. They did this to us again and gave our non-smoking room away!! This time they refused to move us. We will not be back. Not worth the hassel or the time to get a smelly smoky room after you book a week in advance and then get treated badly. Read more

Genuine Hotels.com guest review

This hotel was awfull,not clean,no extra toilet paper,i have to get it from the front desk ,towels are still dirty,spoon and folks a creasy..under the AC is a growing mushroom,eww..! I am not recommented to go there again..

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

nothing special. Hotel was kind of dirty and not a place I would go back to. First hotel I hav ebeen to in years that did not have shampoo or a hairdryer in the room.

Genuine Expedia guest review

to many slamming doors, barking dogs carpet nasty

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I booked a non-smoking room, but this hotel overbooked and I had to take a smoking room for the night, which was absolutely disgusting. I did not get any sympathy for the situation, just a "take it or leave it". Unacceptable service. I believe I should have been offered discounts or refunds to make up for this huge issue, but I was offered nothing but […] a bad attitude. Also, my room was not very clean...the refrigerator had spilled liquid all over the bottom, and the dish towels provided on the counter had been used, they were not clean. Overall, horrible stay. I will make sure to tell everyone I know never to use this hotel. The next time I am in Union City on business I will definitely stay elsewhere. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I've stayed at all the chain hotels in the area, and the extended stay compares favorably. I'll definitely be stopping there again.

Genuine Expedia guest review

The staff was very friendly. We did not have to wait at check in or check out for any help. They where right on top of anything we needed. Gave us all the information we would need and helped us find places close by.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I thought the place was nice but I didnt like how it didnt have alot of channels

Genuine Hotels.com guest review

Better then the past few hotels I stated at in this price range

Genuine Hotels.com guest review

I had reserved a non smoking room but the hotel over booked them and when I checked in they only had smoking rooms left. I had no choice but to stay in the smoking room but was very uncomfortable with the smell of the room.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

at union landing shopping center. food, restaurants, movies, coffee within short walking distance. Nice, helpful, friendly employees.

Genuine Hotels.com guest review

Was surprised that it had a kitchen. There is no shampoo or conditioner provided You must bring your own. Was confused about their room cleaning Policies. Overall was good

Genuine Hotels.com guest review

It was supposed to be a non-smoking room.. The hallways and the room smelled like smoke.. which made my husband and I allergies flare.. :( Also the mattresses were very hard wich made my back hurt.. To top it off to make it worse.. The manager was very rude!! I will never go back nor will i refer anybody there.. Horrible expierence!!

Genuine Hotels.com guest review

My hotel stay was wonderful... The only thing was that the Mattresses were to hard.. Other than that it was beautiful!!

Genuine Hotels.com guest review

I reserved a non-smoking, King, and got a smoking room. Walked in and the place stunk like a 1970's Vegas casino. When I hit the hay, the bed creaked loudly and I could feel the springs in the mattress. Also, the bed smelled like marijuana. When I complained to the front desk, they indicated they had no non-smoking rooms opening up until after my  […] stay. Read more

Genuine Hotels.com guest review

EXCELLENT location as per the immediate area had about every different restraunt choice with a grocery store and a movie theater all within a 2 block area. Very nice. 30 minutes outside of San Francisco in the south bay just 3 blks from freeway and much more affordable than closer to the city.

Genuine Hotels.com guest review

The room has to be one of the worst rooms I have stayed in. It smells; the bathroom light makes a very loud annoying noise; the bed is hard and rattles; and the appliances are extremely old. I will not stay at this hotel again.

Genuine Hotels.com guest review

we stayed here for about three nights and only slept peacefully through two of them - apparently somebody intentionally pulled the fire alarm and the entire hotel had to evacuate out of their sleep (or from whatever they were doing) at one something in the morning - it took the fire department a minute to get there and when they got there they were […] unable find the master/fire department key until the site manager came to the hotel after they left the alarm went off again!!! I would recomend this hotel because the staff were ok, the room is nice, the lobby is decent - it took them forever tp get new towels a replacement can opener and the term cookware means a pot, one spatula, and one skillet that sticks no matter what you put in it. We paid for housekeeping service, and one of the two days the housekeeper did not even come to our room Read more

Genuine Hotels.com guest review

My husband and I stayed three nights. There were only 2 washcloths. I asked for 4 more washcloths and was given 1 washcloth and two towels. The bed was made on only one day during our stay. The towels we had used remained on the bathroom floor and were still there when we checked out. No additional towels or washcloths were brought in. We did not use […] the kitchen at all except for the coffee maker one morning. The bedside lamp would not work. The bed and pillows were not comfortable. Overall, we thought the price was unreasonable for such poor service. Read more

Genuine Hotels.com guest review

The worst two nights in a hotel, terrible place, it appears to cater families on welfare and construction workers, children running on room upstairs until late at night. Noisy plumbing, it felt like someone else was in the room when a bathroom was in use. Room are made once a week. "Don't touch it"

Genuine Expedia guest review

It was great hotel the only thing i did not like was the people who worked didn't do what they said they would and they tried to blame us for things that happened to that room before our stay.

Genuine Expedia guest review

I was very disappointed the moment I opened the door. I just could not believe it was rated three stars. It really looked like a cheap room for and cost more than it was worth.

Genuine Expedia guest review

The stay was good,close to a whole bunch of shops and restarants.The room was cozy,the only thing there was no remote control!

Genuine Hotels.com guest review

Kitchen had one spoon, one fork, etc. No cooking utensils at all. No sink plug to wash the limited kitchen utensils. Founds lots of garbage laying in the stairwells and one towel that laid in the stairwell all week. Not very clean at all! Don't know if we will every stay here again. Have stayed in this particular hotel many times before and it appears […] the overall rating is decreaing. Read more

Genuine Hotels.com guest review

Customer service was not good. Booked a king size bed/ When we arrived, the hotel clerk insisted that I booked a queen and said that they did not have any kings anyway. When I showed her my print out all of a sudden she said there was a king. Weird. Its not a great room but is definitely worth the price.

Genuine Hotels.com guest review

First of all, my reservation for a non-smoking room was not available, had to take a smoking room. I will say that room had only a very minor smoke odor. No trash can anywhere in room, stove was disassembled, no coffeemaker. Odd smell in hallway, but this might have been because of someone cooking in their room. Also seemed like I was bothering the […] front desk by even checking in at all. Too many other places to stay to ever try this place again. Read more

Genuine Hotels.com guest review

This place needs an upgrade. The bathroom was the worse. The tub dripped ALL DAY and NIGHT. I had to close the bathroom door not to hear it. And the TV is so outdated. I couldn't even hook up a DVD player to watch movies!!!! Get some flat screens already! I love the fact that the rooms have kitchens, but the down fall is that everyone doesn't know how […] to cook and some things shouldn't be cooked in hotels, ie, fish, curry!!! The whole hallways stunk so bad. I had to burn incense to keep the smell out of my room. I'm glad it was only one night. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I have stayed in this place two times. The first time by myself and the second time with my girlfriend. I was so tired the first time I stayed there I failed to notice all the things wrong that I noticed on the second stay. The bed (queen) is WAY uncomfortable and your room only comes with two pretty small pillows. It's not the cheapest and not the […] most expensive but seriously I am sure there are better places out there. We only stayed for one night... if you stay any longer, they do not clean your room every day. It actually costs you extra for cleaning if you stay less than 7 days. Oh, and there are no fringe benefits, no free breakfast or free wi-fi. Pretty plain. Check-in was fast but the parking lot didn't feel too safe with all the crazy teenagers running around (it's next to a movie theater). Next time I visit the bay area, I am going to try a different place. Read more

Genuine Expedia guest review

coffee pot missing top -only two wash clothes provided when checked into room 230am-front desk woman angry when I demanded she bring me towels to my room at 245am. How can they not provide towels for showering after people are out late dancing and partying?

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The first room that I was assigned was hot, smelled of cigarette smoke, and the windows were left open. I requested a non-smoking room. The desk staff quickly changed me to a different room that was non-smoking. The room was clean, but needed to updated. The desk staff followed up with a call after I changed rooms.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

En aire acondicionado no funciono y lamentablemente llegue tarde como para que le dieran solucion.

Genuine Hotels.com guest review