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Hotel Pan American, Guatemala City

2 stars
9a Calle 5-63 Zona 1Guatemala CityGuatemala01001Guatemala, ‏‎800-491-6126
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Good3.3 / 5
Food
Delicious food
Location
Great location
Vibe
Poor vibe
Value for money
Poor value for money
61See all 61 Hotels.com reviews
From 90 reviewsTripAdvisor Traveller Rating

Hotel Pan American, Guatemala City

Hotel Info: ‎866-539-8117‎

from $47
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 1 PM
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Pan American
  • Hotel Pan American Guatemala City
  • Pan American Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs GTQ 40.00 per day

Rollaway beds are available for GTQ 200.00 per night

Breakfast costs between GTQ 50.00 and GTQ 100.00 per person (approximately)

Airport shuttle service is offered for an extra charge of GTQ 250.00 per person (one-way)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Number of meeting rooms - 4
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1942
  • Safe-deposit box at front desk

In the room

Home comforts
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant Salon Real - This restaurant serves breakfast, lunch, and dinner.

Bar El Barcito - Onsite bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Pan American, Guatemala City’s small print

Also known as

  • Hotel Pan American
  • Hotel Pan American Guatemala City
  • Pan American Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs GTQ 40.00 per day

Rollaway beds are available for GTQ 200.00 per night

Breakfast costs between GTQ 50.00 and GTQ 100.00 per person (approximately)

Airport shuttle service is offered for an extra charge of GTQ 250.00 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 61 reviews

Hotel Pan American, Guatemala City
Fair2.0 / 5
not to stay
very noisy
3 night trip
Hotel Pan American, Guatemala City
Good3.0 / 5
convenient, far from luxury, would stay again
couldn't connect to wifi in the room, lovely restaurant staff, desk staff not so great.
3 night business trip
Hotel Pan American, Guatemala City
Outstanding5.0 / 5
I can't wait to go back!
My daughter and I stayed here just for one night and truly enjoyed this charming and historical hotel. I felt like we stepped back in time. The room was comfortable, and while it wasn't "chic" or trendy it had everything we needed and at a fantastic price. The restaurant was very convenient, with tasty food at moderate prices. The staff was helpful, polite and friendly (like most Guatemalans!). The location was just what we wanted...right in the heart of the historic zona 1. We felt safe and happy here, and I can't wait to go back.
1 night family trip
Hotel Pan American, Guatemala City
Poor1.0 / 5
not a good experience
for few more dollars I could have stayed at a better place, two nights i had to wait outside for them to open the door, the second night was about 10 minutes, I told them that I could have been robbed during the waiting time, I won't stay at this place again, and I won't recommend it either.
3 night trip
Hotel Pan American, Guatemala City
Outstanding5.0 / 5
Great place in great area of Guatemala City.
We had stayed here a few weeks before and when we found out that we had to stay in Guatemala City again, this was the first place we thought of. Great service, good food and a great neighborhood.
1 night romance trip

See all reviews

Hotel Pan American, Guatemala City

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