"And this is a MARRIOTT HOTEL ??????"
We are Marriott Hotel Veterans, we always stay at there Hotels because we know that the Rooms are always Clean, The bed is Fresh and the Staff is always Very Accommodating. Well we were shocked at the Marriott Town Place Suites in Wilmington NC. This Place was a filthy Disgrace.The room smelled like Cat Urine, the rug was not even Garbage worthy, ( […] I never once walked on that Floor without some type of protection on my feet) ie house slippers, shoes etc.The recliner was chewed up and gross, we never even sat in that chair one time.I could go on all day long and Tell you about my " Nightmare in Town Place Suites " But I won't, However I would like to recommend That some Corporate Staff Pose as Travelers and write your own Reviews! My wife and I will pledge our allegiance to a different Hotel Chain because of this Horrible Experience !!!! Read moreGenuine Expedia guest review
"Excellent night stay"
Stayed for just one night before a UNCW event and I have to say how satisfied we were at Towneplace Suites. The rooms were very clean, and the staff was super helpful!. My husband and I will definitely be staying there every time we go down to Wilmington for college events and can't say enough good things about it.Genuine Hotels.com guest review
"More then I expected"
Overall this was a great hotel with wonderful staff. The only issue we had was with housekeeping and cleaning our room everyday. However when we called the front desk to let them know, a housekeeping manager came right up and made it right. She assured us this wouldn't happen again and the rest of the stay was great. The front desk staff was amazing […] and I never ran into an unsmiling face. Read moreGenuine Hotels.com guest review
room was not as clean as last time we stayed - old food was in the refrigerator and our towels were left on the floor the first night.Genuine Hotels.com guest review
room was a generous sizeGenuine Hotels.com guest review
The room was not perfect clean dust every where the vacuum wasn't done in the room I spent 4 nights and I took the all sheets and blanket s to put clean one the houskeeper name miss amanda put them back and I know that they are the same one of spot chocolate my son had For the breakfast no choice od toast white or wheat they force to eat old and smelly […] muffins and cinnamon bagels no toast in there munu. Fruit uf you dont come earlier for your breakfast they will tell you they donthave any more or the bananas still green????????? Read moreGenuine Hotels.com guest review
Cute little hotel. Rooms are in bright colors which make you happy. They have a little grocery store type inside. They called once I got to my room to make sure it was ok. Our group had to go out to our functions 1 hour before breakfast started and they put breakfast out early for us. Customer service was the best I have seen in a long time. 24 hour […] fitness center was great. I would definitely stay here again and again. Read moreGenuine Hotels.com guest review
"Perfect getaway !"
We needed to getaway from the everyday family life and the stay here was the perfect place.Genuine Expedia guest review
"One night stay"
Nice facility, althought walls do not buffer outside noise very well. The beds are fairly firm and the sheets and towels smell great.Genuine Hotels.com guest review
"Nice hotel and staff!!!!"
Happy:) and comfortable!!! Staff was very helpful and professional!!!!Genuine Expedia guest review
"Not what I expected"
Was surprised by the positive reviews here. The hotel was dirty -- ground in dirt in elevators, hallways and rooms. It would take more than just "surface cleaning" to change, so I do not fault the staff, but it somewhat creeped me out. Also, I accidentally left an expensive memory foam pillow, and called about it -- the staff could never "find" it.Genuine Expedia guest review
I have stayed at many places in Wilmington over the years. This is by far one of the best, friendly staff, clean and spacious rooms I will be staying there again.Genuine Hotels.com guest review
Great price, friendly staff, very clean hotel!!!!Genuine Hotels.com guest review
"Extended Wilm stay"
Good working room for extended stay in Wilm Breakfast could be better Not bad for the costGenuine Expedia guest review
"3 day getaway from winter of snow"
The motel was lovely but the mattress wasn't firm. The staff was pleasant and helpful. The hot breakfast was plentiful and delicious. The pool was clean. Just the rooms weren't thoroughly cleaned daily. They accommodated us in any way they could.Genuine Hotels.com guest review
"Very comfortable room."
Very nice facility. Staff was friendly. We plan to stay again.Genuine Hotels.com guest review
The hotel was nice and clean. The staff, although very friendly, was very unorganized and not sure of what they were doing. I called at 11 to ask when check in was and was told 3pm we arrived at 3:30 and our room was not ready. In fact I was one of 4 waiting on a room. When we did get to our room the carpet was soaking wet. They had shampooed the carpet […] and state that is part of the cleaning. Also my bill was incorrect and it took the front desk staff three attempts to correct it. Blaming the computers. Hotel is in a great location and rooms are spacious and it was very clean. But inexperienced staff. Read moreGenuine Hotels.com guest review
Hotel was very nice as were the staff. Would stay again though the internet needs some sort of improvement as not always able to connect with the proper speed using the WiFi.Genuine Hotels.com guest review
"Nice cozy room for alone time"
It was simply marvelous! The room was clean, and stocked. Friendly front desk staff and custodians.Genuine Expedia guest review
This suite was very nice clean and comfortable. My daughter didn't want to leave. My bro booked two nights walking in at a great deal. Not yo far from the water.Genuine Expedia guest review
"Nice hotel in Wilmington."
Hotel staff and management were very helpful. Our room was not exactly what I expected when we checked in. The were more than willing to help us to get what we wanted in the type of room.Genuine Expedia guest review
Room was very well appointed, clean, and pretty. Staff was great, the managers reception was a nice surprise and the breakfast was the best we had at any of the 6 hotels we stayed on this trip. Would definitely stay againGenuine Hotels.com guest review
"Visiting my son."
Very very nice. Comfortable ,clean and everyone was nice. A++Genuine Expedia guest review
I was very pleased with this hotel. I will definitely be returning for my next visit to Wilmington. I would definitely recommend it to a friend.Genuine Hotels.com guest review
"Dropped my son off at UNC Wilmington"
Wonderful hotel with friendly staff. Rooms were spacious, clean and comfortable.Genuine Expedia guest review
"Holiday weekend get away with daughter!"
Enjoyed our stay! Room was nice and it was enough space for us. We were traveling light .Hash browns for breakfast would have been a welcome treat, otherwise it was good.Genuine Hotels.com guest review
After checking all the hotels in wilmington that allows pets, this is definately the best. Found the room to be very clean, comfortable beds, no odors of any pets anywhere. good staff. only complaint if any would be the tiny indoor pool. I would recommend this hotel to anyone, with or without pets.Genuine Expedia guest review
"Very nice hotel, was close to everything."
Very nice hotel, would stay there again. Staff was friendly and professional.Genuine Expedia guest review
"Very Friendly Staff and an Excellent Room"
We arrived very late on Christmas night. The manager on duty was very friendly and helpful when checking us in as well as explaining the hotel amenities, despite having to work late on a holiday. Our room was very spacious and clean and we enjoyed our stay greatly.Genuine Hotels.com guest review
"TownPlace - Wilmington NC"
The room was small for an extended stay, but clean and comfy. The layout of the room wasn't the greatest, but ok for a couple. I believe the price was a little high for the size and amenities of the room. Overall, it was a good place to stay for one night while in Wilmington.Genuine Hotels.com guest review
"Close to everything"
Our bed wasn't real comfortable. It sagged in the middle. I let the front desk person know when we checked out.Genuine Hotels.com guest review
Had a great experience. Room, staff, breakfast - all was great.Genuine Expedia guest review
"Great location close to mainstream Wilmington"
The continental breakfast was very nice and appeared very adequate, I regretted getting to it at 8:50 am because it abruptly got padlocked at 9:00 am . I was a late evening check in and went Pier fishing at Wrightsville Beach the evening before. I like the hotel and would stay there again but would like the breakfast time to at least go to check out […] time Read moreGenuine Expedia guest review
I was a little concerned pulling in as there were not any street lights or it just seemed really really dark. The front was confusing as the layout seems jumbled together. After that, the staff was super friendly and offered complimentary dinner and drinks. The room which was a suite queen was the coolest ssetup room I have ever stayed at. The pool […] was clean and I fell asleep as soon as I laid down so the bed was comfortable. Checkout was a breeze and staff was friendly and ensured I had a great stay. Breakfast seemed to be instant eggs and fake bacon. I would stay here again. Read moreGenuine Expedia guest review
Room was clean. Breakfast was good. Room and pool were much smaller than they appeared in the pictures but the room was fairly well furnished and had very nice kitchen area.Genuine Expedia guest review
"Nice hotel near wrightsville beach"
The hotel was nice. The room was a lot smaller than I anticipated however it was clean. The staff members were very courteous. I checked in and had problems with my tv and it was fixed immediately.Genuine Expedia guest review
"Great price, central location"
We wanted to spend the day at Wrightsville Beach, and then head into Wilmington for their Riverfest in the evening, and this hotel is about 1/2way between the 2. Room was decent size, there was a nice kitchenette, and queen bed was very comfy. Staff were pleasant and helpful. Breakfast( include) was an extended continental and quite good! Didn't use […] small indoor pool, but it looked inviting. Would definitely stay here again, when visiting the area. Read moreGenuine Expedia guest review
"Nice hotel, but a little misleading"
I reserved the queen room studio suite because it said it had a separate living area with a pull out couch. The separate living area was actually right in the room. When the sofa bed was out, it folded out on the bed and I couldnt walk through it and had to crawl over the bed to get to the other side of the room. Other than that, it was fine.Genuine Expedia guest review
"Convenient and Comfortable"
I came into town to visit my daughter at college, and was pleased to find this convenient location. It was very comfortable and provided everything needed and then some. Breakfast was available and provided both hot and cold options. The bottled water was 2.50 per bottle, which I felt was too expensive for the area.Genuine Hotels.com guest review
The hotel was quiet and comfortable, staff were nice and professional. Liked the smiles and overall atmosphere..Genuine Expedia guest review
"I would stay there again!!"
The Room was spotless!! The bed was very comfortable. Breakfast was yummy!Genuine Expedia guest review
"Great location, very comfortable."
second stop on our first driving vacation. The hotel was very comfortable and the staff extremely accommodating. We enjoyed our short stay.Genuine Expedia guest review
We were primarily disappointed with the size of the room. We are a family of 3 luckily out little one is only 6mos. The kitchenette was very nice with granite counter tops, included microwave, dishwasher, and refrige. I have stayed in less expensive hotels with rooms twice the size. The bathroom was also small. The door stop was falling off the door. […] The paint was chipping off of the door frames. The quarter round along the baseboard was not even painted. The bed to my husband and I both was hard. We both woke up sore. I truly do not feel we received what we paid for. The staff however was very friendly. Our keys quit working 4-5 different times. I was not to pleased with the breakfast. Their juice machine broke down on Saturday and was never fixed. The pool is very small and has an odor. Over all the hotel was "ok" not some where we will be planning a return trip too. Read moreGenuine Expedia guest review
"Nice hotel, close to everything but..."
Whenever I stay in a hotel I want it to feel like I'm at the Ritz Carton. No, I don't have a Ritz Carlton wallet but I want my experience to be just as good. So when I see dirty drip lines on the outside of the dishwasher door it gives me the impression that nothing in the room is clean enough. I thought the rooms design was bad too. Why in the world […] would you make such a HUGE walk-in closet in a hotel room and then make the bathroom so tiny you can barely turn around in it and I'm a small person! There was such a nice cool breeze outside and we didn't get to experience it at all from our room because the windows didn't even crack open, not even an inch! Too bad, disappointing. Read moreGenuine Expedia guest review
nice breakfast, great customer serviceGenuine Hotels.com guest review
"Good location: Between the beach and downtown"
Excellent staff. All worked hard to make sure everything was clean and we had what we needed. We enjoyed the beach and eating downtown. It was close to everything.Genuine Expedia guest review
"Closer to the beach would be better."
Okay place to stay multiple nights. Only one ice machine in entire hotel not good. Furniture in my room was ratty, and bulbs missing in bathroom. Noise between rooms sometimes. Otherwise, decent value, overall. Staff very friendly and helpful.Genuine Expedia guest review
Easy drive to beach, hotel hard to find since it is right next to another hotel but is further back from the road. Felt very comfortable in the rooms, very clean. Staff very friendly. Would easily stay there again since the price was right.Genuine Expedia guest review
"Worst experience ever"
I spoke with these people several times before I went there. I asked them if every room was fully equipped with a kitchen and an oven. She said yes. When we got there, there's no oven and we could not cook our pizza. She did not tell me that check in was not until 3:00 pm so we drove for four hours, made it there by 9, and had no place to go because […] we were unfamiliar with the area. Now, I don't understand how we weren't going to check in until 3..but I rented a meeting room at 1. Also, she did not tell me that we needed a credit card to even check in although we had cash. And what hotel doesn't have microwaves downstairs in the breakfast area?? And the carpets in the hallways going to the stairs smells TERRIBLE. And also, you have to stay a certain amount of days for them to offer full house keeping such as bringing you towels/rags and cleaning up the room. So we had to ask them for towels. As expensive as they were I think that should have been included. I will never, EVER go back to this hotel. Read moreGenuine Expedia guest review
"Better than expected"
I didn't know what to think. I kept forgetting that this was a hotel by Marriott. The breakfast was outstanding. The service was good. The location was good and close to everything. The downside was we were in our room for about one minute and saw a reach in the kitchen by the microwave. The bed was a little small. A queen size would have been very […] nice. I will stay again the next time I'm in town. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )