The hotel is in a lovely setting and is beautifully maintained, but, most importantly, every single member of the staff could not have been more kind and helpful.Genuine Expedia guest review
"Perfect accommodation near Montreux"
At the time of the busy Montreux jazz festival, Vevey and this hotel is an excellent option for enjoying Montreux festivities without the noise and buzz of the surrounding crowd. The charm of Hotel du Lac makes it perfect for a very stay and rest between concerts and musical events.Genuine Expedia guest review
"Very Nice Hotel"
Very nice location, big rooms and fantastic view of the lake. Breakfast was awesome too but above all, hotel was kept clean at all times. I'm back soon for sure. Totally satisfied.Genuine Hotels.com guest review
Small, beautiful grand hotel. Very tasteful interior with immaculate attention to detail. Outstanding service. Excellent restaurant, well worth the price. We were sorry to leave.Genuine Hotels.com guest review
"Very nice hotel"
My stay at Grand Hotel Du Lac was very nice. The hotel is a beautiful old world hotel. There were a couple of flaws with my stay, e.g. the electric wasn't turned on in my room when I got to my room, they made a mistake on my room service order, but the staff were eager to fix both situations. I would definitely consider staying here again.Genuine Hotels.com guest review
By far the best place I have stayed. Staff was the best.Genuine Expedia guest review
Great hotel, Great view, Great staff, Great services, clean and space room, is a great amenities and location.Genuine Hotels.com guest review
Fantastic service, the staff were really helpful and friendly. Great decor!!!It's a beautiful hotel and I will definitely stay there again! Highly recommended!Genuine Hotels.com guest review
"a life of luxury"
Superb Hotel .We stayed the week and found everything to be top notch. with excellent décor set of by magnificent floral arrangements.1st class ambience and eating a pleasure although one small criticism- Sunday night in restaurant my wife's main course had a somewhat tired look about it as though it had been standing a while. This the only niggle and […] staff all very friendly but appreciated precisely how to perform their roles to ensure a first class stay. Read moreGenuine Hotels.com guest review
"Bad Service and attitude"
We had requested in advance by email that our room be ready by 12, for which they charge 15% of rack rate, but still had to wait almost one hour for the room. We were overcharged for lunch. Room service is 10 CHF extra. The service attitude and lack of flexibility are horrible. The room was smelling like cigarettes and was musty. I found it quite […] small, perhaps they should have considered giving a larger room to a family with two children. The restaurant was dangerously overwhelmed with the dietary requirements, serving the wrong plates. The veal filet was overcooked and disappointing. Reception and the host told us breakfast was until 12. We wanted to take breakfast at 11.30 and were sent away. Your terrace restaurant was extremely inflexible for our lunch. It was impossible to get gluten-free french fries, and it seemed impossible even to substitute fried potatoes for fries. Most dishes are not suitable with gluten (Sandwiches, burgers), and the staff was not able to suggest any alternative. Unfortunately we were not the only disappointed guests. I heard the hotel has new management, it seems the attitude has worsened since. Read moreGenuine Hotels.com guest review
"Nice hotel by the lake"
Beautiful, old school hotel. The staff is great, beds are big and very comfortable. Very beautiful hotel. The negative is the parking of the hotel is expensive (40$ Swiss Frank/day - but you can use public parking next to hotel). It would of been nice to have a coffee machine in the room but it is not common in Europe. I highly recommendGenuine Expedia guest review
"Luxury stay in an outstanding hotel."
From check in to check out nothing was too much trouble. We opted for the Superior room with a courtyard view and was not disappointed. Although no lake view we had a view of the town. Lovely room beautifully decorated and church bells as a backdrop. Room not huge but very elegant. Do not miss Sunday bbq buffet in the garden. Superb. We will be bac […] k. Read moreGenuine Expedia guest review
From a wonderful welcome on arrival, through to great food and service in the restaurant, clean spacious rooms and a lovely pool, staying at the Hotel du Lac was wonderful. The staff are friendly, the bar drinks great, and the location fantastic. I don't think I can find fault with anything. I was looking for a relaxing 5 day break and this hotel delivered. […] In particular, the quality of the staff shone through consistently, from a great welcome, the restaurant and bar staff and front desk always ready to help. Its a fifteen minute gentle walk into Vevey or a free bus outside the hotel which is along every ten minutes. Perfect for a relaxing break from real life. Read moreGenuine Expedia guest review
We really enjoyed the lake front location and the ability to have great walks with fantastic views of the mountains.Genuine Expedia guest review
Rooms very hot. When asked to help cool room ,found out air condition is set on 21 degrees the lowest it will go . They sent someone to room who turned it off and told us to open all windows and leave them open. Not what you expect form a 5 star hotel . Also beds so hard they were very uncomfortableGenuine Expedia guest review
"Superb hotel overlooking the lake"
Excellent stay in this gem of a hotel. The position was excellent. Walking distance to Vevey centre. Relaxing and comfortable.Genuine Expedia guest review
"A really grand hotel"
Great hotel Very elegant Beautiful Helpful staff Great service Good food Beautiful locationGenuine Expedia guest review
"Beautiful hotel,gorgeous setting, outstanding staf"
Staff were so friendly and helpful. It felt really relaxing in a luxurious setting. They even helped me get some information from Swiss rail about delays we had experienced on our way home to the UK. Food and service were outstanding.Genuine Expedia guest review
Just one of the nicest hotels I have stayed at. Great rooms, great bar, great breakfast.Genuine Expedia guest review
"Great Grand Hotel du Lac"
Expert charming and helpful staff. Views to dream of. Lovely.Genuine Expedia guest review
5 star service and very well organised. Your every need is attended to.Genuine Hotels.com guest review
"Right at the Lake and beside old town"
The staff were exceptional,the hotel absolutely lovely Althouh we did not eat dinner in the hotel,the breakfast was really good..Would definitely recommend it.Vevey is a lovely old town.Genuine Hotels.com guest review
"Spoil yourself and live the dream"
Fantastic 5 star hotel with splendid views over the lake. There is a bus stop right outside the hotel which can take you anywhere right from vevey through to Montreux and beyond. There is a bus every 10 mins and the hotel provide a free bus pass for your stay. Nothing was too much trouble for the staff and it was everything you'd expect for a five star […] hotel. If I had to say anything negative it would be that on the Thursday the restaurant was closed due to there being a promotional evening held by a major cosmetic company, although this didn't affect us as it was too expensive to eat in there anyway. On the plus side the nature of the promotion meant the place was flooded with models and Aston martins in the car park. I would recommend booking the deluxe as rooms these provide a better outlook over the lake and mountains rather than the road at the back. . . fantastic stay. Read moreGenuine Expedia guest review
En general muy buenaGenuine Hotels.com guest review
Excellente impression. Personnel très agréable et aux petits soins pour la clientèleGenuine Hotels.com guest review
"Unberechtigte Preiserhöhung,unfreundlicher Service"
Uns wurde unberechtigt eine Preiserhöhung berechnet: Wir haben ein Superior-Zimmer für 1 Nacht gebucht; es wurde mit Blick zum Innenhof bestätigt. Wir haben im Hotel angefragt, ob es auch zum See möglich ist. Nachdem wir erfuhren, dass alle Zimmer zum See belegt sind und ausserdem ein hoher Zuschlag fällig würde, haben wir abgelehnt. Beim Check-in am […] Mittag war das Zimmer noch nicht parat; wir wurden NICHT informiert, dass wir nun doch ein Zimmer zum See bekommen. Wir bezogen das Zimmer um Mitternacht. Am Morgen sahen wir, dass das Zimmer Seeblick hat. Beim Check-out wollte das Hotel einen deutlich höheren Zimmerpreis von uns haben als bei der Buchung bestätigt wurde! Wir mussten deutlich reklamieren, bis der Zuschlag storniert wurde. Das Zimmer war bequem, mit schönem Balkon. Der Zimmerpreis und der enorme Zuschlag fürs Frühstück (ohne Eierspeisen (ausser Rührei)...) ist übertrieben. Ausserdem wurden wir in dieser Fünf-Sterne-Umgebung weder begrüsst noch verabschiedet, es wurde nicht gefragt, ob man z. B. noch einen Kaffee möchte. Das Personal macht Dienst nach Vorschrift, so dass wir sehr enttäuscht wurden. Read moreGenuine Hotels.com guest review
"Hübsches Hotel in sehr schöner Lage"
Das Hotel ist hübsch, sehr gepflegt, das Frühstück ist wirklich excellent - man sitzt bezaubernd schön in einem kleinen Gärtchen. Der Service könnte besser sein - alles irgendwie kompliziert und zu wenig zuverlässig. Tipp ans Management: die Mitarbeiter im Restaurant sollten dringend angewiesen werden, Umsatz auf keinen Fall zu verhindern - ging uns […] so - habe ich bei anderen Gästen beobachtet. ...Pool dürfte besser gepflegt sein, ansonsten sind die Zimmer aber hübsch. Kann man empfehlen. Karte an der Bar für Snacks ist zu wenig ansprechend. Read moreGenuine Expedia guest review
"service 5 étoiles"
notre court séjour d'une nuit nous a enchantés : lits 2 mètres hyperconfortables avec possibilité quasi infinie de choisir son oreiller, déco des parties communes recherchée, très "chargée" mais beaucoup de goût, repas pris au bar (confortable, bon choix de cocktail, sommelier responsable du bar très compétent, "sur le pouce"mais bien fait"), excellent […] petit déj', service discret à l'écoute très pro...bref un vrai 5 étoiles Read moreGenuine Hotels.com guest review
"Sehr schmuckes 5*-Hotel"
Alles tipptopp, hat seinen Preis, aber insgesamt stimmig.Genuine Hotels.com guest review
"Tophotel am Genfer See"
Luxushotel in Toplage - hat allerdings auch seinen Preis!Genuine Expedia guest review
"Goed, luxe hotel"
Erg veel luxe. Kamer en badkamer zeer veel luxe, maar wel wat klein voor de prijs en geen bad! Ontbijt is duur maar echt alles erop en eraan. Prachtig uitzicht.Genuine Expedia guest review
"Tolles altes Hotel sehr stilvoll renoviert."
Wir verbrachten ein erholsames romantisches Wochenende in Vevey. Das Hotel passte perfekt: von der Ausstattung über die Lage, das Essen und den Service fühlten wir uns wie die Könige. Das Hotel ist im oberen Preissegment aber absolut berechtigt. So nach dem Motto klein aber fein blieben für uns keine Wünsche offen.Genuine Hotels.com guest review
Wunderschönes, gepflegtes Hotel. Service (Restaurant) leider völlig überfordert. Badezimmer für zwei viel zu klein. Nicht einmal Badewanne.Genuine Hotels.com guest review
"great great great"
12/11/14 Vivich Lyon, France
Great stay, nice and helpful staff. I went there with my family, staying in this really classy hotel: 2 spacious room, well-decorated, very cosy, so comfortable. One of the lady from the staff told us to take the bus from Vevey to Montreux which was so much easier than taking the car, as the Crhistmas market is so popular. The hotel actually provided us the bus tickets so very easy. The vieux on the lake et amazing. There's no inside pool but there's a spa section with sauna and hammam for free. So just enjoy. And breafast is great too. Lot's of choice, great staff. Highly recommended!
11/28/14 Val J Geneva, Switzerland
Perfect, classic hotel. Spacious room. Truly exceptional service. Check-in and check-out was fast and the staff was helpful and kind. They even offered a chocolate box when we left. Beautiful view on the lake from the room. Chocolate in the room. Easy and cheap parking over night close by - pointed out by the staff, which was a nice touch since parking at the hotel costs 40 francs/day. We particularly enjoyed the cocktail hour at the bar. Quiet and a nice offering of drinks, both wine and cocktails. I find nothing to fault to the hotel. It's well located: 2 minutes walk and you are in the center of Vevey.
"what a vacation!"
11/20/14 ruthy93 Caesarea, Israel
My husband and myself spent two nights in this wonderful and beautiful hotel in Vevey. the staff are very helpful and polite. we had a problem with the light in our bathroom and it was immediately fixed. we received with our key for the room tickets for free transportation which we used. the rooms are not very big but have everything you need for your comfort. the bathrobes and towels are outstanding. we had reserved dinner in the "veranda" restaurant for the evening and it was a real gourmet dinner. they really "spoiled" us with all kinds of small additions. the old town of Vevey is pleasant to stroll in and the promenade on the lake is beautiful. we enjoyed our stay very much!
11/14/14 saeta26 Lausanne, Switzerland
The hotel apparently has several restaurants. I had dinner at the "La Véranda". Fantastic cooking, and great service -- just what you would expect from a 5* hotel. The "homard" was perfectly cooked, and the venison (cooked in traditional "grandmother" style) was the best version of this dish I have ever tasted. The dessert was very good too.
"Excellent beautiful hotel with service to match"
11/03/14 Malar M
I absolutely loved this beautiful hotel. Every where one looks it is pleasing to the eye. The interior decorating is amazing. The rooms lovely and comfortable, with great attention to detail. Staff were so charming and polite. It was living in someone's beautiful home. We had a meal and cocktails at the oriental lounge with shiva. It was great, the pianist played soft music in the background. breakfast at the lounge and dinner was super. We had massages and felt really pampered in this lovely hotel. I did not want to leave. Will definately come back for some R &R.
"A fabulous hotel that wears its traditions lightly"
10/07/14 21C_Traveller London, United Kingdom
We stayed at the Grand Hotel as a family of three for three nights in the summer. It occupies a beautiful position right on Lac Leman and the bedrooms facing the lake have spectacular views. Our room had its own little terrace which was the perfect spot to relax and enjoy some sunshine. In fact, there are several places where one can unwind - by the pool, in the gardens and, of course, in the hotel lounges. With all the facilities one would expect at this level and luxurious rooms, what makes it special? The service, for one. The staff were unfailingly warm, friendly and attentive. Then there is the atmosphere - it certainly is a "grand" hotel, but in a restrained, understated way. The restaurant is outstanding. And, just in case you were wondering, it is the setting for Anita Brookner's novel. This is a fabulous place to stay. The hotel wears its traditions lightly and is excellent on all counts.
09/19/14 Doofers London, United Kingdom
My husband and I spent a week here recently for our 10th wedding anniversary. The hotel is gorgeous, beautifully decorated, nice swimming pool, lovely restaurant and very helpful staff. Vevey was charming and we did lots of exploring in the area. We were given passes by the hotel which enabled us free travel on the buses and reduced prices on the steamer boats on the lake and other attractions. I would recommend the hotel to anyone and we would love to go back there one day.
"Short stay but would love to return"
09/18/14 Mlane8416 Austin, Texas
The Grand Hotel du Lac was my home away from home for a total of about 10 hours. However, I was able to see first hand the degree of luxury and service the hotel affords. I arrived at midnight and the reception attendants quickly moved my bag to my room and after I realized I had lost my phone (a nightmare in itself), they went out of there way scrambling on the phone and looking around outside to try and help me locate it. I actually felt bad for how hard they were trying to help at one point. The room was small, can't remember my number now as I was in many hotels last week, but the bed was ultra comfortable which made my wake up call a major disappointment. I could have slept all day. The bath was fine and the location was gorgeous, right on Lake Geneva. I walked outside on the lake front for a bit before my meeting and all I could think was how I wish my family was with me and we were on vacation. I did not have the chance to enjoy the area but will be back. Overall, a short but wonderful stay at a very old, historic spot in Vevey.
09/01/14 60alexandra London, United Kingdom
Once in a lifetime, if you are lucky, you find the perfect hotel and trust me, this is it. The location is on the banks of Lake Geneva, with gorgeous views and a pretty garden. The interiors are exquisite - it's like being in the private house if a person with infinite money and beautiful taste; a combination rarer than hens teeth. The staff are a delight and the food was lovely. I am scared to return in case I dreamt it. Please go and tell me I didn't.
"It should be rated 5 but . . . ."
09/01/14 Shellfire London W.8.
. . . . there were some problems. We numbered 4 adults and two small children. We had great rooms, all three spacious and with balconies looking over the tree tops and Lake Geneva to the mountains. Housekeeping was excellent and, in fact, all the staff all the time were charming. We stayed a week, Sunday to Sunday, so got to know the hotel pretty well. Early on in our stay we found the service generally to be glacially slow, to the point when we left dinner one night and suggested that it be sent to our rooms if and when it ever arrived. We spoke to the GM and the F&B Manager the next day and outlined our expectations - they were extraordinarily apologetic and from then on all was tip-top. But, by the end of our stay, we discovered the reason for the staff weariness at the beginning of the week. On both the Friday and the Saturday two weddings were held - large weddings. The first one involved a drinks reception round the pool below our windows, followed by a dinner and dancing. This lot were reasonably well behaved but danced on until 2:30am, and then hogged the pool area throughout Saturday. The second wedding was a complete nightmare. Loud, brash and thoughtless, it was still going strong at 4:30am despite every effort of the management to close it down. The behaviour was atrocious. We were exhausted on the morning we left. God knows how the staff felt who had had to clear up and then minister to the rather narky non-wedding guests. We obviously took issue, again, with the GM who did not charge for the second night. He, again, apologised profusely. The hotel has to sort out its policy over weddings - I know that they are money spinners but perhaps it should be insisted that the whole hotel is taken and we should certainly have been warned at booking what we were likely to be having to face! The first wedding, Anglo (most embarrassing)/Bulgarian (a very beautiful bride) were just about tolerable, the second wedding, alot of German spoken, was the stuff of nightmares. So - all in all, expect a surprisingly unexceptional front entrance more or less on a roundabout, but find a civilised and elegant interior with wonderful flower arrangements. Hopefully, like us, you will be charmed by all the staff, everyone of whom we found delightful, and the food, while a fairly limited choice, will be delicious. The position, close to the pier and within easy walking distance of the market square in Vevey, was perfect, our small children found a couple of playgrounds very close by and, apart from the perfectly good pool, it is possible to swim in the lake a stone's throw away. Would we return? Quite possibly, so long as we remember to check out what's in store. Also do make sure that you get a room facing out over the lake - that would be key.
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