"Very Nice Hotel"
Very nice location, big rooms and fantastic view of the lake. Breakfast was awesome too but above all, hotel was kept clean at all times. I'm back soon for sure. Totally satisfied.Genuine Hotels.com guest review
Small, beautiful grand hotel. Very tasteful interior with immaculate attention to detail. Outstanding service. Excellent restaurant, well worth the price. We were sorry to leave.Genuine Hotels.com guest review
"Very nice hotel"
My stay at Grand Hotel Du Lac was very nice. The hotel is a beautiful old world hotel. There were a couple of flaws with my stay, e.g. the electric wasn't turned on in my room when I got to my room, they made a mistake on my room service order, but the staff were eager to fix both situations. I would definitely consider staying here again.Genuine Hotels.com guest review
By far the best place I have stayed. Staff was the best.Genuine Expedia guest review
Great hotel, Great view, Great staff, Great services, clean and space room, is a great amenities and location.Genuine Hotels.com guest review
"Grand Hotel du Lac Vevey- gorgeous hotel and view"
We LOVED this hotel. The staff was incredibly accomodating and the location was great. There is a wonderful view of Lake Geneva out back. The hotel itself is beautiful and comfortable.Genuine Hotels.com guest review
"Quiet, elegant, and beautiful."
This hotel is absolutely lovely and is lovingly maintained by staff who are committed to making guests happy and comfortable. The grounds face the lake and the views are great. The hotel is located on a quiet corner close to the center of Vevey and a short drive to Montreux, but without the noise and bustle of a downtown hotel. Rates are on the high […] side even for the area, but it is a luxury hotel in every respect. We did not eat in the restaurant because of the cost, but appreciated everything else about this hotel. We'd go back in a minute. Read moreGenuine Hotels.com guest review
"Bad Service and attitude"
We had requested in advance by email that our room be ready by 12, for which they charge 15% of rack rate, but still had to wait almost one hour for the room. We were overcharged for lunch. Room service is 10 CHF extra. The service attitude and lack of flexibility are horrible. The room was smelling like cigarettes and was musty. I found it quite […] small, perhaps they should have considered giving a larger room to a family with two children. The restaurant was dangerously overwhelmed with the dietary requirements, serving the wrong plates. The veal filet was overcooked and disappointing. Reception and the host told us breakfast was until 12. We wanted to take breakfast at 11.30 and were sent away. Your terrace restaurant was extremely inflexible for our lunch. It was impossible to get gluten-free french fries, and it seemed impossible even to substitute fried potatoes for fries. Most dishes are not suitable with gluten (Sandwiches, burgers), and the staff was not able to suggest any alternative. Unfortunately we were not the only disappointed guests. I heard the hotel has new management, it seems the attitude has worsened since. Read moreGenuine Hotels.com guest review
Rooms very hot. When asked to help cool room ,found out air condition is set on 21 degrees the lowest it will go . They sent someone to room who turned it off and told us to open all windows and leave them open. Not what you expect form a 5 star hotel . Also beds so hard they were very uncomfortableGenuine Expedia guest review
"Superb hotel overlooking the lake"
Excellent stay in this gem of a hotel. The position was excellent. Walking distance to Vevey centre. Relaxing and comfortable.Genuine Expedia guest review
"A really grand hotel"
Great hotel Very elegant Beautiful Helpful staff Great service Good food Beautiful locationGenuine Expedia guest review
"Beautiful hotel,gorgeous setting, outstanding staf"
Staff were so friendly and helpful. It felt really relaxing in a luxurious setting. They even helped me get some information from Swiss rail about delays we had experienced on our way home to the UK. Food and service were outstanding.Genuine Expedia guest review
Just one of the nicest hotels I have stayed at. Great rooms, great bar, great breakfast.Genuine Expedia guest review
"Great Grand Hotel du Lac"
Expert charming and helpful staff. Views to dream of. Lovely.Genuine Expedia guest review
5 star service and very well organised. Your every need is attended to.Genuine Hotels.com guest review
"Right at the Lake and beside old town"
The staff were exceptional,the hotel absolutely lovely Althouh we did not eat dinner in the hotel,the breakfast was really good..Would definitely recommend it.Vevey is a lovely old town.Genuine Hotels.com guest review
"Spoil yourself and live the dream"
Fantastic 5 star hotel with splendid views over the lake. There is a bus stop right outside the hotel which can take you anywhere right from vevey through to Montreux and beyond. There is a bus every 10 mins and the hotel provide a free bus pass for your stay. Nothing was too much trouble for the staff and it was everything you'd expect for a five star […] hotel. If I had to say anything negative it would be that on the Thursday the restaurant was closed due to there being a promotional evening held by a major cosmetic company, although this didn't affect us as it was too expensive to eat in there anyway. On the plus side the nature of the promotion meant the place was flooded with models and Aston martins in the car park. I would recommend booking the deluxe as rooms these provide a better outlook over the lake and mountains rather than the road at the back. . . fantastic stay. Read moreGenuine Expedia guest review
"Grand Hotel du Lac Vevey - Great Stay"
The Grand Hotel du Lac Vevey can be described as a hotel offering great service and facilities. At only 8 minutes away from Montreux and close to Lausanne it has a fantastic location. I would definetly recommend this hotel to my peers.Genuine Hotels.com guest review
Excellente impression. Personnel très agréable et aux petits soins pour la clientèleGenuine Hotels.com guest review
"Unberechtigte Preiserhöhung,unfreundlicher Service"
Uns wurde unberechtigt eine Preiserhöhung berechnet: Wir haben ein Superior-Zimmer für 1 Nacht gebucht; es wurde mit Blick zum Innenhof bestätigt. Wir haben im Hotel angefragt, ob es auch zum See möglich ist. Nachdem wir erfuhren, dass alle Zimmer zum See belegt sind und ausserdem ein hoher Zuschlag fällig würde, haben wir abgelehnt. Beim Check-in am […] Mittag war das Zimmer noch nicht parat; wir wurden NICHT informiert, dass wir nun doch ein Zimmer zum See bekommen. Wir bezogen das Zimmer um Mitternacht. Am Morgen sahen wir, dass das Zimmer Seeblick hat. Beim Check-out wollte das Hotel einen deutlich höheren Zimmerpreis von uns haben als bei der Buchung bestätigt wurde! Wir mussten deutlich reklamieren, bis der Zuschlag storniert wurde. Das Zimmer war bequem, mit schönem Balkon. Der Zimmerpreis und der enorme Zuschlag fürs Frühstück (ohne Eierspeisen (ausser Rührei)...) ist übertrieben. Ausserdem wurden wir in dieser Fünf-Sterne-Umgebung weder begrüsst noch verabschiedet, es wurde nicht gefragt, ob man z. B. noch einen Kaffee möchte. Das Personal macht Dienst nach Vorschrift, so dass wir sehr enttäuscht wurden. Read moreGenuine Hotels.com guest review
"service 5 étoiles"
notre court séjour d'une nuit nous a enchantés : lits 2 mètres hyperconfortables avec possibilité quasi infinie de choisir son oreiller, déco des parties communes recherchée, très "chargée" mais beaucoup de goût, repas pris au bar (confortable, bon choix de cocktail, sommelier responsable du bar très compétent, "sur le pouce"mais bien fait"), excellent […] petit déj', service discret à l'écoute très pro...bref un vrai 5 étoiles Read moreGenuine Hotels.com guest review
"Sehr schmuckes 5*-Hotel"
Alles tipptopp, hat seinen Preis, aber insgesamt stimmig.Genuine Hotels.com guest review
"Tophotel am Genfer See"
Luxushotel in Toplage - hat allerdings auch seinen Preis!Genuine Expedia guest review
"Goed, luxe hotel"
Erg veel luxe. Kamer en badkamer zeer veel luxe, maar wel wat klein voor de prijs en geen bad! Ontbijt is duur maar echt alles erop en eraan. Prachtig uitzicht.Genuine Expedia guest review
"Tolles altes Hotel sehr stilvoll renoviert."
Wir verbrachten ein erholsames romantisches Wochenende in Vevey. Das Hotel passte perfekt: von der Ausstattung über die Lage, das Essen und den Service fühlten wir uns wie die Könige. Das Hotel ist im oberen Preissegment aber absolut berechtigt. So nach dem Motto klein aber fein blieben für uns keine Wünsche offen.Genuine Hotels.com guest review
Wunderschönes, gepflegtes Hotel. Service (Restaurant) leider völlig überfordert. Badezimmer für zwei viel zu klein. Nicht einmal Badewanne.Genuine Hotels.com guest review
"It should be rated 5 but . . . ."
09/01/14 Shellfire London W.8.
. . . . there were some problems. We numbered 4 adults and two small children. We had great rooms, all three spacious and with balconies looking over the tree tops and Lake Geneva to the mountains. Housekeeping was excellent and, in fact, all the staff all the time were charming. We stayed a week, Sunday to Sunday, so got to know the hotel pretty well. Early on in our stay we found the service generally to be glacially slow, to the point when we left dinner one night and suggested that it be sent to our rooms if and when it ever arrived. We spoke to the GM and the F&B Manager the next day and outlined our expectations - they were extraordinarily apologetic and from then on all was tip-top. But, by the end of our stay, we discovered the reason for the staff weariness at the beginning of the week. On both the Friday and the Saturday two weddings were held - large weddings. The first one involved a drinks reception round the pool below our windows, followed by a dinner and dancing. This lot were reasonably well behaved but danced on until 2:30am, and then hogged the pool area throughout Saturday. The second wedding was a complete nightmare. Loud, brash and thoughtless, it was still going strong at 4:30am despite every effort of the management to close it down. The behaviour was atrocious. We were exhausted on the morning we left. God knows how the staff felt who had had to clear up and then minister to the rather narky non-wedding guests. We obviously took issue, again, with the GM who did not charge for the second night. He, again, apologised profusely. The hotel has to sort out its policy over weddings - I know that they are money spinners but perhaps it should be insisted that the whole hotel is taken and we should certainly have been warned at booking what we were likely to be having to face! The first wedding, Anglo (most embarrassing)/Bulgarian (a very beautiful bride) were just about tolerable, the second wedding, alot of German spoken, was the stuff of nightmares. So - all in all, expect a surprisingly unexceptional front entrance more or less on a roundabout, but find a civilised and elegant interior with wonderful flower arrangements. Hopefully, like us, you will be charmed by all the staff, everyone of whom we found delightful, and the food, while a fairly limited choice, will be delicious. The position, close to the pier and within easy walking distance of the market square in Vevey, was perfect, our small children found a couple of playgrounds very close by and, apart from the perfectly good pool, it is possible to swim in the lake a stone's throw away. Would we return? Quite possibly, so long as we remember to check out what's in store. Also do make sure that you get a room facing out over the lake - that would be key.
09/01/14 katie w Geneva, Switzerland
Gorgeous hotel which significantly exceeded expectations. Service is top notch: the staff couldnt have been more friendly and helpful. Stayed in a delux room which was immaculate with a beautiful view of the lake and an extremely comfortable bed. Breakfast was great - lots of choice. Would certainly go back
"Nice but pricey..."
08/31/14 Pigalle1966 Zug, Switzerland
Perfect central location, swiss precision, nice but small rooms and amenities that you'll like. We have been there for a wedding and it was really nice. Great food, good service and a bed too sleep comfy after a really long night :-)
08/31/14 Margi55 Laguna Niguel, California
This lovely Relais & Chateau property has a terrific location on the shores of Lake Geneva. The common areas of this hotel are elegant, but still manage to be comfortable and inviting. The room was lovely, well appointed but very small and there was no bathtub, which would have been nice. We had a small balcony with a view of the lake.The restaurant was very good (and very expensive) the staff friendly and accommodating. Really the only down side was tiny, 'cruise-ship' bathroom.
"Cannot find a fault!"
08/29/14 PamelaJ1963 Brussels Belgium
My husband and I stayed here for one night following my college reunion in Leysin. We had a large room with a balcony overlooking Lake Geneva and the French Alps. From check-in to check-out, we had a wonderful stay at this beautiful, classic hotel. Upon arrival, we were given a quick tour of the public areas of the hotel, then escorted to our room, which was sumptuously decorated and packed with lovely amenities - L'Occitane bath products and swiss chocolate! Extremely polite and professional staff. If you need more of a nightlife, go down to the lake to Montreux, but if you're looking for a romantic and pampered setting, Grand Hotel du Lac is a fabulous choice!
08/26/14 SVSF Porto District, Portugal
For the beginning of our honeymoon, it sure was a good way to start off... We only stayed here for one night in July, but it was definitely worth it. The hotel is very well located and pretty close to everything. The hotel is charming and so nicely decorated. When we made the reservation, there were only rooms with view to the courtyard. However, what a nice surprise it was to arrive and be given an upgrade to a Junior Suite with view to the lake. We even had a VIP treatment in the bedroom when we got there. Thank you. The bed was amazing, so big and comfy. Very nice staff, extremely welcoming and alway sready to help. The Portuguese lady in the breakfast room, Anabela was her name, made us feel at home.
"Excellent hotel to enjoy the lake and surroundings"
08/20/14 william042 Brussels, Belgium
All the features of a 5 star hotel, with a personal touch (staff is neither too distant nor too familar). Beautiful views on the lake, excellent cuisines, perfect breakfast (although it should be included in the room price). Highly recomended for a short getaway on the lake.
"old, boring and good for wedding groups"
08/12/14 Ask2416 ca
stayed in July 2014. drove from Gstaad to Vevey and enjoyed every minute of the mountains and wine region. Arrival at Du Lac is like going back in time. No one to make sure your bags are set, and a small area like a city hotel to park and enter. Our room JR Suite with lake view was nice enough on the corner facing Nestle and the greenbelt around the lake. We had two balconies a bathroom with Single sink, very old bad shower, and moving cheap floor tiles make it seem like your getting cheated for the price your paying. The bed was comfortable and A/C system good, but the room is overall tight and not very interesting. The lounge bar is too small and enjoys serving old time drinks but the wine list by the glass is bad. Breakfast included in the AM is decent, and the manager/waiter is very attentive. Be prepared to sit and have breakfast at a table set for dinner. So much glass and silverware its silly. Dinner in the same was terrible. Stuffy and very old fashion. Nothing was good, and the service borders on a cartoon with the staff trained to serve customers as if they are in a 5 star restaurant, but the setting and food is from the 70's . What is miss. Did not use the Gym or Spa.
08/11/14 RWED UK
We stayed in this hotel for a wedding. From the moment we arrived to the moment we left we could not fault the hotel in any way. It is probably the most expensive hotel we have ever stayed in in Europe, but it was a wonderful experience. The wedding dinner was excellent.
"Beautiful, Very Regal Hotel"
08/03/14 Seashore987654321 Geneva, Switzerland
I stayed 1 night with friends. We were very impressed with the superb service upon arrival, very friendly welcoming staff. The building itself is beautiful inside and out. It has a great grandeur about it and is immaculately presented. We were given a room on the first floor which had a good sized terrace with stunning views of the lake and mountains. The room was beautifully decorated with a large comfy bed, our only complaint was the shower which had little power and kept switching from hot to cold. A fabulous breakfast was on offer the following morning with everything you could ask for. Unfortunately for us, there was a wedding on the day we stayed which continued on through the night with thumping loud music until 3am! Perhaps they should think about putting non wedding guests in rooms further away from the entertainment! Apart from that, would highly recommend.
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