All hotels in Vevey, Switzerland
1 room, 2 adults
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1 Rue D ItalieVeveyVD1800Switzerland, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 48 reviews)

  • Vibe
    Awesome vibe
  • Amenities
    Great amenities
  • Service
    Fantastic service
  • Location
    Great location
  • Bar and Beverages
    Bar is not good
  • Value for money
    Poor value for money
5.0 / 5Outstanding
"Happy return!"
This was our third stay at the Grand Hotel , the first still in Best Western days. We have now returned after a decade or so and we found the hotel much improved in all respects. Accordingly, we enjoyed our stay tremendously and hope to return at some future date.
Genuine Hotels.com guest review
1 night romance trip Jun 26, 2015
Andrew
US
5.0 / 5Outstanding
"Quiet and charming"
A quiet and charming place. We loved the small, cozy rooms on the main floor to relax and sip a drink. And the food at the restaurant, although a bit pricy, is delicious. We ate at a pizzeria in Montreau one night and it was disappointing...next time I'd stick with the hotel restaurant. The hotel offered battery-powered bikes for rent which we used to ride through the Lavaux wine region. It was a lovely ride along the shores of Lake Geneva and through quaint little towns.
Genuine Hotels.com guest review
2 night business trip Jun 6, 2015
Julia
US
5.0 / 5Outstanding
"Vevey"
A pleasant surprise. Top notch. Superb all the way.
Genuine Hotels.com guest review
3 night trip with friends Apr 2, 2015
ilan
US
5.0 / 5Outstanding
"Secret Hideawa"
Excellent 3 en in the rain (I love). As a writer it stimulates mycreativity. . . It's only that darn jack hammer or bulldozer building next door that gives you no mercy! Earplugs handy or take a long beautiful walk (which us what I love doing). Love DuLac!sass Sshhhh
Genuine Hotels.com guest review
3 night trip Mar 21, 2015
Julie A
US
5.0 / 5Outstanding
The hotel is in a lovely setting and is beautifully maintained, but, most importantly, every single member of the staff could not have been more kind and helpful.
Genuine Expedia guest review
Other trip Sep 19, 2014
A Traveler
US
4.0 / 5Excellent
"Perfect accommodation near Montreux"
At the time of the busy Montreux jazz festival, Vevey and this hotel is an excellent option for enjoying Montreux festivities without the noise and buzz of the surrounding crowd. The charm of Hotel du Lac makes it perfect for a very stay and rest between concerts and musical events.
Genuine Expedia guest review
Other trip Jul 8, 2014
Frederic
US
5.0 / 5Outstanding
"Very Nice Hotel"
Very nice location, big rooms and fantastic view of the lake. Breakfast was awesome too but above all, hotel was kept clean at all times. I'm back soon for sure. Totally satisfied.
Genuine Hotels.com guest review
3 night family trip Apr 7, 2014
Buti
US
5.0 / 5Outstanding
"Absolutely wonderful"
Small, beautiful grand hotel. Very tasteful interior with immaculate attention to detail. Outstanding service. Excellent restaurant, well worth the price. We were sorry to leave.
Genuine Hotels.com guest review
2 night trip Jul 3, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
"Luxury on Lac Leman"
We had the most wonderful stay, the staff were fabulous, friendly , helpful, informative, brilliant. The hotel was of the highest quality throughout.
Genuine Hotels.com guest review
1 night romance trip Mar 24, 2016
Jane
GB
5.0 / 5Outstanding
"Perfect bliss"
Wonderful oysters and superb view across the lake.
Genuine Expedia guest review
Other trip Nov 19, 2014
Jane
GB
5.0 / 5Outstanding
"Fantastic!!!!!"
Fantastic service, the staff were really helpful and friendly. Great decor!!!It's a beautiful hotel and I will definitely stay there again! Highly recommended!
Genuine Hotels.com guest review
3 night trip Oct 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Beautiful, classic hotel overlooking lac leman"
The hotel is classic and beautifully appointed. the staff were friendly and went overboard to be helpful all the time. Location by the lake is magical.
Genuine Expedia guest review
Other trip Oct 2, 2014
carolle
GB
5.0 / 5Outstanding
"a life of luxury"
Superb Hotel .We stayed the week and found everything to be top notch. with excellent décor set of by magnificent floral arrangements.1st class ambience and eating a pleasure although one small criticism- Sunday night in restaurant my wife's main course had a somewhat tired look about it as though it had been standing a while. This the only niggle and staff all very friendly but appreciated precisely how to perform their roles to ensure a first class stay.
Genuine Hotels.com guest review
7 night family trip Aug 25, 2014
A Traveler
GB
2.0 / 5Fair
"Bad Service and attitude"
We had requested in advance by email that our room be ready by 12, for which they charge 15% of rack rate, but still had to wait almost one hour for the room. We were overcharged for lunch. Room service is 10 CHF extra. The service attitude and lack of flexibility are horrible. The room was smelling like cigarettes and was musty. I found it quite small, perhaps they should have considered giving a larger room to a family with two children. The restaurant was dangerously overwhelmed with the dietary requirements, serving the wrong plates. The veal filet was overcooked and disappointing. Reception and the host told us breakfast was until 12. We wanted to take breakfast at 11.30 and were sent away. Your terrace restaurant was extremely inflexible for our lunch. It was impossible to get gluten-free french fries, and it seemed impossible even to substitute fried potatoes for fries. Most dishes are not suitable with gluten (Sandwiches, burgers), and the staff was not able to suggest any alternative. Unfortunately we were not the only disappointed guests. I heard the hotel has new management, it seems the attitude has worsened since.
Genuine Hotels.com guest review
1 night business trip Aug 9, 2014
Michael
GB
4.0 / 5Excellent
"Nice hotel by the lake"
Beautiful, old school hotel. The staff is great, beds are big and very comfortable. Very beautiful hotel. The negative is the parking of the hotel is expensive (40$ Swiss Frank/day - but you can use public parking next to hotel). It would of been nice to have a coffee machine in the room but it is not common in Europe. I highly recommend
Genuine Expedia guest review
Other trip Jul 28, 2014
European vaca
CA
5.0 / 5Outstanding
"Luxury stay in an outstanding hotel."
From check in to check out nothing was too much trouble. We opted for the Superior room with a courtyard view and was not disappointed. Although no lake view we had a view of the town. Lovely room beautifully decorated and church bells as a backdrop. Room not huge but very elegant. Do not miss Sunday bbq buffet in the garden. Superb. We will be back.
Genuine Expedia guest review
Other trip Jul 13, 2014
Simon
GB
5.0 / 5Outstanding
"Absolutely delightful"
From a wonderful welcome on arrival, through to great food and service in the restaurant, clean spacious rooms and a lovely pool, staying at the Hotel du Lac was wonderful. The staff are friendly, the bar drinks great, and the location fantastic. I don't think I can find fault with anything. I was looking for a relaxing 5 day break and this hotel delivered. In particular, the quality of the staff shone through consistently, from a great welcome, the restaurant and bar staff and front desk always ready to help. Its a fifteen minute gentle walk into Vevey or a free bus outside the hotel which is along every ten minutes. Perfect for a relaxing break from real life.
Genuine Expedia guest review
Other trip Jul 2, 2014
Mike
GB
5.0 / 5Outstanding
"Beautiful location"
We really enjoyed the lake front location and the ability to have great walks with fantastic views of the mountains.
Genuine Expedia guest review
Other trip Jun 5, 2014
Hugo
CA
3.0 / 5Good
"Well traveled"
Rooms very hot. When asked to help cool room ,found out air condition is set on 21 degrees the lowest it will go . They sent someone to room who turned it off and told us to open all windows and leave them open. Not what you expect form a 5 star hotel . Also beds so hard they were very uncomfortable
Genuine Expedia guest review
Other trip Apr 23, 2014
well traveled
GB
5.0 / 5Outstanding
"Superb hotel overlooking the lake"
Excellent stay in this gem of a hotel. The position was excellent. Walking distance to Vevey centre. Relaxing and comfortable.
Genuine Expedia guest review
Other trip Nov 12, 2013
Pamela
GB
5.0 / 5Outstanding
"A really grand hotel"
Great hotel Very elegant Beautiful Helpful staff Great service Good food Beautiful location
Genuine Expedia guest review
Other trip Jul 21, 2013
Caitherine
GB
5.0 / 5Outstanding
"Beautiful hotel,gorgeous setting, outstanding staf"
Staff were so friendly and helpful. It felt really relaxing in a luxurious setting. They even helped me get some information from Swiss rail about delays we had experienced on our way home to the UK. Food and service were outstanding.
Genuine Expedia guest review
Other trip Jul 15, 2013
A Traveler
GB

The following reviews were posted by hotel guests from other countries:

5.0 / 5Outstanding
EXCELENTE HOTEL
Genuine Hotels.com guest review
3 night family trip Oct 25, 2015
A Traveler
MX
5.0 / 5Outstanding
"何を取っても一流のホテル"
こじんまりしており、それが暖かさを感じさせてくれます。何を取っても一流のホテルでした。
Genuine Hotels.com guest review
2 night business trip Oct 15, 2015
Hiroshi
JP
5.0 / 5Outstanding
"Un petit bijou dans un magnifique écrin"
C'est un véritable petit palace cosy, extrêmement bien entretenu, à la décoration charmante et très soignée. Des chambres à l'avenant où l'on se sent comme chez soi. Une situation idyllique en bord de lac avec une vue magnifique depuis les chambres (côté lac) Personnel d'une extrême gentillesse et très prévenant tout en étant d'une discrétion remarquable. En bref : Une belle image de la perfection suisse !!!
Genuine Expedia guest review
Other trip Sep 28, 2015
Stan
FR
5.0 / 5Outstanding
"de primera"
Excelente calidad y atencion
Genuine Hotels.com guest review
4 night romance trip Sep 20, 2015
Benjamin
EC
4.0 / 5Excellent
ゆっくりできる良いホテルです。 街も落ち着いた良い街で、散策等楽しめました。 今回は湖側の二階でしたが、出来れば高層階の方が良いと思います。木が大きく眺めを遮っていましたので。
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
JP
4.0 / 5Excellent
"Une expérience mitigée"
Très bon souvenir du restaurant La Véranda et des soins Spa. Par contre, nous avons été déçu par la chambre. Nous savions à l'avance que la vue n'était pas côté lac mais n'imaginions pas que le chambre serait pourvue d'une petite fenêtre qui donnait l'impression que la chambre était très petite et sombre.
Genuine Hotels.com guest review
1 night romance trip Aug 14, 2015
A Traveler
CH
5.0 / 5Outstanding
"Traumhaftes Oster-Wochenende"
Es war ein traumhafter Aufenthalt. Wir hatten ein Zimmer mit Aussicht auf den See. Der Aufpreis lohnt sich! Das Personal war sehr freundlich. Der Spa-Bereich ist gepflegt und kann mitbenutzt werden (Sauna und Dampfbad). Das Frühstücksbuffet war einmalig! Parkplätze stehen im Hotel zur Verfügung, kosten aber 40.- pro Nacht. Direkt vor dem Hotel am See gibt es einen öffentlichen Parkplatz, welcher v.a. am Wochenende problemlos genutzt werden kann, Sonntags sogar gratis. Insgesamt war unser Aufenthalt sensationell, wir können das Hotel uneingeschränkt weiterempfehlen!
Genuine Hotels.com guest review
2 night romance trip Apr 4, 2015
Barbara
CH
5.0 / 5Outstanding
"Perfekt"
Perfekt-alles wie man es sich nur wünschen kann.
Genuine Hotels.com guest review
1 night romance trip Mar 5, 2015
A Traveler
DE
3.0 / 5Good
"une impression de tristesse"
le personnel bouge beaucoup à chaque fois que nous y sommes retournés et malheureusement pas en bien.Pas de bagagiste ni à l'arrivée ni au départ, service au bar très médiocre à tout point de vue et d'une manière générale il n'y a pas d'âme , en l'absence d'un manager invisible. Nous déplorons cette détérioration du service autant que nous trouvons incroyable de payer 40 FS/ jour pour le parking extérieur . !!!!! c'est un peu beaucoup comme 39 FS le pdj .
Genuine Expedia guest review
Other trip Oct 22, 2014
A Traveler
FR
5.0 / 5Outstanding
"The best world class in town."
We spent 5 nights for our honeymoon trip here. This such an adorable memory. There service and room are impressive and fantastic. We enjoy every moment in this hotel. Breakfast is stunning. Service desk is full of service mine. No doubt, we will surely revisit again. Strongly recommend.
Genuine Expedia guest review
Other trip Oct 19, 2014
honeymoon coupl
TH
5.0 / 5Outstanding
En general muy buena
Genuine Hotels.com guest review
2 night trip Aug 28, 2014
A Traveler
MX
5.0 / 5Outstanding
Excellente impression. Personnel très agréable et aux petits soins pour la clientèle
Genuine Hotels.com guest review
1 night romance trip Jul 20, 2014
barret
FR
2.0 / 5Fair
"Unberechtigte Preiserhöhung,unfreundlicher Service"
Uns wurde unberechtigt eine Preiserhöhung berechnet: Wir haben ein Superior-Zimmer für 1 Nacht gebucht; es wurde mit Blick zum Innenhof bestätigt. Wir haben im Hotel angefragt, ob es auch zum See möglich ist. Nachdem wir erfuhren, dass alle Zimmer zum See belegt sind und ausserdem ein hoher Zuschlag fällig würde, haben wir abgelehnt. Beim Check-in am Mittag war das Zimmer noch nicht parat; wir wurden NICHT informiert, dass wir nun doch ein Zimmer zum See bekommen. Wir bezogen das Zimmer um Mitternacht. Am Morgen sahen wir, dass das Zimmer Seeblick hat. Beim Check-out wollte das Hotel einen deutlich höheren Zimmerpreis von uns haben als bei der Buchung bestätigt wurde! Wir mussten deutlich reklamieren, bis der Zuschlag storniert wurde. Das Zimmer war bequem, mit schönem Balkon. Der Zimmerpreis und der enorme Zuschlag fürs Frühstück (ohne Eierspeisen (ausser Rührei)...) ist übertrieben. Ausserdem wurden wir in dieser Fünf-Sterne-Umgebung weder begrüsst noch verabschiedet, es wurde nicht gefragt, ob man z. B. noch einen Kaffee möchte. Das Personal macht Dienst nach Vorschrift, so dass wir sehr enttäuscht wurden.
Genuine Hotels.com guest review
1 night trip Jul 12, 2014
A Traveler
CH
3.0 / 5Good
"Hübsches Hotel in sehr schöner Lage"
Das Hotel ist hübsch, sehr gepflegt, das Frühstück ist wirklich excellent - man sitzt bezaubernd schön in einem kleinen Gärtchen. Der Service könnte besser sein - alles irgendwie kompliziert und zu wenig zuverlässig. Tipp ans Management: die Mitarbeiter im Restaurant sollten dringend angewiesen werden, Umsatz auf keinen Fall zu verhindern - ging uns so - habe ich bei anderen Gästen beobachtet. ...Pool dürfte besser gepflegt sein, ansonsten sind die Zimmer aber hübsch. Kann man empfehlen. Karte an der Bar für Snacks ist zu wenig ansprechend.
Genuine Expedia guest review
Other trip Jul 8, 2014
A Traveler
DE
2.0 / 5Fair
"Nunca voltaria..."
Se você estiver procurando um hotel unicamente pelo luxo, você certamente irá gostar, mas se espera receber o retorno da tarifa cobrada e do conceito completo de um hotel 5 estrelas, fuja daqui! A sensação que saímos do Hotel du Lac é que para ficar satisfeito, você precisa pagar extras e mais extras (inclusive se você pedir uma xícara de água quente - sem o chá - eles te cobraram CHF15!!). Eles tiveram inclusive a audácia de nos enviar um e-mail, uma semana após o nosso check out, dizendo que haviam esquecido de cobrar um dia do frigobar, com uma lista de itens que nós NÃO havíamos consumido e que cobrariam automaticamente no nosso cartão... respondemos o e-mail dizendo que não concordávamos pedindo que entrassem em contato e não obtivemos retorno! O quarto era pequeno, desconfortável e com muitos, muitos ácaros.... Não voltaremos com certeza.
Genuine Hotels.com guest review
4 night romance trip Jun 5, 2014
Carolina e Ricardo
BR
4.0 / 5Excellent
"service 5 étoiles"
notre court séjour d'une nuit nous a enchantés : lits 2 mètres hyperconfortables avec possibilité quasi infinie de choisir son oreiller, déco des parties communes recherchée, très "chargée" mais beaucoup de goût, repas pris au bar (confortable, bon choix de cocktail, sommelier responsable du bar très compétent, "sur le pouce"mais bien fait"), excellent petit déj', service discret à l'écoute très pro...bref un vrai 5 étoiles
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
A Traveler
FR
5.0 / 5Outstanding
"Sehr schmuckes 5*-Hotel"
Alles tipptopp, hat seinen Preis, aber insgesamt stimmig.
Genuine Hotels.com guest review
1 night trip Oct 26, 2013
A Traveler
CH
5.0 / 5Outstanding
"Tophotel am Genfer See"
Luxushotel in Toplage - hat allerdings auch seinen Preis!
Genuine Expedia guest review
Other trip Aug 6, 2013
Juina
DE
5.0 / 5Outstanding
"Goed, luxe hotel"
Erg veel luxe. Kamer en badkamer zeer veel luxe, maar wel wat klein voor de prijs en geen bad! Ontbijt is duur maar echt alles erop en eraan. Prachtig uitzicht.
Genuine Expedia guest review
Other trip Aug 2, 2013
A Traveler
NL
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Mar 29, 2016
A Traveler
DE
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night business trip Mar 29, 2016
A Traveler
DE
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night romance trip Sep 20, 2014
A Traveler
CH
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night family trip Sep 20, 2014
A Traveler
KR
5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip with friends Aug 13, 2014
A Traveler
CH
4.0 / 5Excellent
"Traditional city hotel with good service"
Genuine Expedia guest review
Other trip Dec 30, 2013
simon
GB
5.0 / 5Outstanding
Genuine Venere guest review
Other trip Nov 19, 2013
A Traveler
US

TripAdvisor reviews for Grand Hotel du Lac

Overall rating:Based on 363 traveler reviews

Most recent traveler reviews:

Overall Rating
"A mini break at a gorgeous hotel"
04/07/16 worldtravelertrainer Geneva, Switzerland
I surprised my husband with an overnight at this truly "grand" hotel. We had a beautiful room with a huge balcony overlooking the lake. The breakfast was enormous, in a large room overlooking the gardens and lake as well. We enjoyed the fact that we could step outside the hotel and be right on the lake side. Vevey has so many nice places to wander to and we enjoyed a meal off the square at Le National.
Overall Rating
"Stunning hotel with a stunning view"
03/24/16 Jordana73 Toronto, Ontario, Canada
I had the privilege of staying at Le Grand Hotel du Lac recently. Although I only stayed for one night I was very taken with the hotel and its charm. My room was spacious and very nicely furnished. I got lucky enough to have been upgraded and ended up In a spacious room, beautifully decorated, a large bathroom with separate shower and tub and a comfortable bed. The view of the lake and mountains was a lovely surprise when I woke up and opened the curtains, having arrived very late the night before. Linens and towels were comfortable too. Bed side chocolate was a delicious Swiss good night treat. Breakfast in the morning was a lovely buffet offering set in a very charming room with lots of windows for views of the lake. The breakfast food was fresh, full of variety, tempting and tasty. I had fruit, pain perdu, smoked salmon, fresh juice, coffee, croissant etc. Very enjoyable. The main floor had beautiful spring/Easter floral arrangements. Service was gracious and helpful. The parting gift of chocolates was an added bonus. This is the kind of place you would want to linger at, especially in high season. Unfortunately my schedule didn't permit that but I would encourage others to cherirish a few days at this charming hotel in this lovely spot of Switzerland.
Overall Rating
"A little precious gem overlooking the Lac Leman."
02/28/16 hellofolks2014 Island of Malta, Malta
We spent 5 memorable days in this excellent property overlooking the Lac Léman. Starting from its unique position everything was far beyond our expectations: the professional and yet always discrete service, the amazing food served in the hotel restaurant, the cleanliness and the comfort of the rooms gave us a sense of well-being and serenity throughout our stay. A personal Thank You goes to Marc Valentin and all the front desk staff for organizing our daily "escapedes" and for the special birthday treat and to Bettina Franz for taking care of our reservation granting us a fantastic stay in a beautiful room! Looking forward to visiting you again very soon. Nadia & Alex.
Overall Rating
"A Grand Duchess of hotels: worthy time travel"
02/23/16 Susan M Canton of Geneva, Switzerland
Thank you Buyclub. Having purchased a voucher for the Michelin star meal at Les Saisons and an accompanying stay for a night, we were overwhelmed by the hidden jewel that this hotel is not to mention being joyfully transported to another era. This hotel was gorgeous, elegant and oozing with style and charm. My husband and I were bowled over by the spacious, tasteful room, the kind and attentive service, the charming elevator, the pretty bathrooms, the wide corridors you could park a train in and to top it all, what a dinner at Les Saisons. The talents of Thomas Neeser cannot be overstated and what desserts!!!Please let there finally be a restaurant with a four-course dessert menu on offer and let it be this one. Besides the hotel's considerable and undeniable charm and beauty, the florist who was responsible for the gorgeous creations draped all over needs to be feted and put on a pedestal of blue lotus flowers. To top it all, I had a facial which has taken off years and a ton of fatigue. These days I expect so little from modern hotels and their furnishings and mostly lackluster service not to mention their overpriced, tiny, cramped rooms that when I get this over a weekend, I would happily sell an leg and an arm to permanently squat at the Grand Lac du Vevey if they would have me. We were tired, sad souls when we arrived at this hotel on Friday evening. It was raining, cold and depressing. We had had a tough few months on both the personal and work front and we needed, well, we needed something. And this hotel delivered it, a slice of hope, of old world charm, a throwback to something better, something bigger, a galaxy of little delights. What more can I say!!!!Thank you Grand duchess and hope we meet again!!!
Overall Rating
"Vevey, Switzerland : Oriental sofas by the lake"
02/20/16 corinne292 Geneva, Switzerland
Charm. Absolute charm. Be it rain or sunshine. As regards the number of rooms, Grand Hôtel du Lac may be considered as a small hotel : 50. But the reception rooms on the ground floor are definitely gorgeous, plush, fun, exhilarating : salon Oriental, salon Japonais, salon À la Française - when tradition meets comfort and artistic seasoning. Freshest flowers, crisp and squeaking tulips on our stay. Instead of shyly envying (as locals often do) lucky devils from a distance, do come in. Do indulge in a coffee or tea as royals might, for a trifle more than in an ordinary place. Be grandly treated by waiters with a piquant sense of humour and thorough professional relevance, Brazilian or Canadian, the latter with a strong accent : does he really know and is he really able to recommend local wines ? Indeed he does, indeed he is and more, with nuance, spirit, sparkling eyes and tenderness, softly mentioning he had not yet tried those he didn't know. Class. Plus verandah and more cushions outside. Only the garden might be deemed fussy and lacking a good visionary gardener's eye. Dazzling view on the lake and promenade.
Overall Rating
"European Boutique Luxury!"
02/05/16 ArielToronto Toronto
We visited this stunning hotel while my husband was in Vevey on business. The design of this property is gorgeous and no detail is overlooked. Loved the antique details although I was slightly concerned that my 1 year old daughter would destroy the place haha! Stunning floral arrangements and incredible views from suites of Lake Geneva. Make sure to order Birchermeusli for breakfast! It's the best. Amazing breakfast buffet. Stroll the grounds or take a dip in the pool to cool off in summer months. Enjoy!
Overall Rating
"Ripped off. Articles stolen. Racist service. Failure to accept responsibility."
01/29/16 chris j
My girlfriend and I stayed there on Jan27. Expedia advertised the room at 250 USD but when we arrived that it was $300. We spent $90 in the bar for drinks, huh? Next day breakfast was $40 per person. After all this, we left a MAC facewash that cost us $85 that I went to recover the next day. Gone. The reception offered me a glass of wine for $12. Are the Swiss that cheap and con artists? The wine took 45 minutes to arrive-so the lesson is if you are dark skinned, dont go to this hotel. When I asked to speak to the GM at 830pm that evening he was too busy to speak to me. Next I had another glass of wine ($12 again) and I took off hoping the GM would show up and talk to me. He said" never come back here again". He needs to be fired. I have lived in this area for 10 years and never encountered this rudeness, racism and denial of theft.
Overall Rating
"Wish it was not business "
01/22/16 Ken M
This hotel is worth every cent, from the minute you walk through the door the hospitality is exceptional. I cannot fault this hotel and doubt if I will find better, so no matter the cost I will be back. Thank you for a magnificent stay. If you can, request a balcony room looking over the lake.
Overall Rating
"One of the best hotels in the world, i believe!"
01/17/16 Marina S Marbella, Spain
There is something magical about this area, once/twice a year we find ourselves not being able to resist that magic.... We did stay in Montreux during our very first visit (7 years ago) and came across Grand Hotel du Lac while having dinner in it's fine Michelin starred restaurant. that time we took a little walk around the hotel and it's area and from that point on, we realized that is the right place to be in one of most beautiful areas of Europe. The service is great, the atmosphere is amazing (all year round!), every little detail was taken in consideration. We often stay at the Leman suite which is absolutely an beautiful experience. I find no more words than amazing/beautiful/perfect to describe the hotel, it's restaurants & bar and that area of Vevey/Montreux. We will be delighted to come back once again very soon! :)
Overall Rating
"One of the best hotels I stayed in."
01/14/16 Dutchy-in-Valais Anzere, Switzerland
It is a fantastic hotel! The decor is very tasteful, the hotel and spa staff extremely professional and friendly. We were each offered a free massage upon arrival! The spa is beautiful, as was our room. The bar and restaurant staff were unfortunately not that interested in us and lacked professionalism. A two course meal for 2 took over two hours! No apologies for the wait, table service was comically bad (Fawlty towers came to mind...) and the food was rather middle of the road, this coming from their Michelin star kitchen. I highly recommend the hotel and to spend some time in the bar, but find another restaurant in town.
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