"Proved too expensive for the room / service"
Trident being a 5 star rated property, should do more for their club room. I wasn't no where near impressed with their club room which charged me INR 25K for a night! exorbitant for a small club room (almost felt claustrophobic) and I had to ask for a refund on the 2 piece laundry, which should have been complimentary in a club room. Its ok going here […] for a 10K per night rate, not for 25K!! just not worth it. Read moreGenuine Hotels.com guest review
"Above and beyond"
I reserved this hotel as part of a multileg business trip. As expected, the hotel was immaculate and the rooms were top tier. I asked the concierge Kevin for nearby places where I could buy a pair of traditional plain cotton indian pajamas. Instead of that, he sent up a pair to my room, on the house! Truly outstanding service all around.Genuine Expedia guest review
"liked the stay"
I stayed there overnight before my interview. The day I checked in I had to go less than a mile and the reception arranged a cab for me and did not charge for the trip which I think was very kind of them. Overall it was everything you'd expect from a 5 star rated hotel.Genuine Hotels.com guest review
"Perfection in Mumbai"
Can't find anything bad to say about this hotel. Large room, comfortable bed, luxurious robe, window blinds that roll up automatically when you turn on the main power, prompt, friendly service. The waiter in the main restaurant made a mistake and brought me the wrong salad one night (of course, it was quickly replaced). The next night a waiter arrived […] in my room with a plate of chocolate goodies and a hand signed note of apology. And did I mention that the bathtub has a glass wall opening to the bedroom, and a privacy screen that rolls down at the touch of a button? Highly recommended. Read moreGenuine Expedia guest review
Great place to relaxGenuine Hotels.com guest review
I stayed at the Trident Bandra Kurla for more than two weeks due to a very long business trip. The cleanliness and quality of finishes was outstanding, and I thought my club level room was more than adequate for my long stay. The bathroom was outstanding in the club room, with a seperate tub and shower. The hotel location was a bit out of the way, but […] close enough to Bandra and the highways, and approximately 30 minutes from downtown. There are plenty of cool cabs and rickshaws outside of the hotel. The hotel is wonderful, service is outstanding, and my overall stay was excellent. I did have a few qualms: 1. The hotel's airport transport is outrageously priced at approximately 2600 rupees, which is more than 4 times what you will pay from a prepaid cab at the airport. Also, all food and beverages at the hotel are priced in London and New York pricing, often 5 times more than what stores outside the hotel are charging. 2. Laundry prices are extremely high, and I believe the laundry price for one sock was approximately 100 rupees. I did use the laundry service out of necessity, and while my dry cleaning came back smelling fresh, the laundered clothes arrived smelling of strong spices. I was disappointed. However, overall excellent hotel and I would recommend it highly. Read moreGenuine Hotels.com guest review
"Biz hotel, noisy"
you can hear all the people in the rooms adjoiningGenuine Expedia guest review
To be honest, stayed at the Shangri La in Delhi and had a much more enjoyable experience. Staff were all trained to up sell the moment you check in...extra for newspaper, internet, larger room, breakfast etc. Not particularly pleasant experience. The hotel is extremely modern but not convenient to old-town Mumbai. Traffic was horrific. Staff was pleasant […] but not very personable...seemed far too busy for guests, probably since this is a very large hotel. Read moreGenuine Hotels.com guest review
"Visit to US consulate Mumbai"
Need to have some restuarent who can serve food for middle income population. We choose this hotel because proximty to US consulate. Cost of food is realy high.Genuine Expedia guest review
ExeletGenuine Hotels.com guest review
Never had a good experience at a hotel in India - would consider this by far the best hotel in India in terms of cost performance.Genuine Expedia guest review
"Great Hotel! Definitely worth it."
When hotels.com offered a daily discount on the room, I grabbed at the chance and wasn't disappointed. This is a great hotel to stay in and the service was excellent.Genuine Hotels.com guest review
"Great modern hotel!"
I booked this hotel for a business trip for my husband, who has been to bombay many times on business. He loved this hotel-- he says it was one of the best he has stayed at so far. He ranked it as better and more centrally located than the Taj Hotel in Nariman Point, and better and more modern than the ITC Grand Central where he normally stays. He absolutely […] raved about it (and he is a picky new york banker type so that says a lot for me). And he felt the location was very good for the business meetings he was conducting. The only small negative is that it is in a business park, so there are not many stores near it if you plan to stay through the weekend. A great choice if you get a good price. Read moreGenuine Hotels.com guest review
The room interior design is awesome. The location is not very attractive because it's near the high way. The Hotel staff are very supportive and they give warm welcome.Genuine Expedia guest review
best management!best area and one of my best hotel that i have stay!was perfect!!!!!!!Genuine Hotels.com guest review
The beds are incredibly comfortable and the rooms are very well equipped and have plenty of space.Genuine Hotels.com guest review
"Oasis in Mumbai"
The survey didn't ask me about the food. The food was 'fabulous'Genuine Hotels.com guest review
"Good hotel .. Awesome service ... Rooms are small"
Excellent hotel. The only issue is that the rooms are not great in size. Service is amazing!!! I really like the hotel ...Genuine Hotels.com guest review
My stay here was good and the service was nice.would stay again in my next visit to Mumbai.Genuine Hotels.com guest review
"Perfect for business"
On a Business trip so was booked last minute, was perfect in everyday and will defo be going back, could have a few more Indian food selections but was fine for 4. Days. Make sure you get a free wireless deal or could work out a little expensive.Genuine Expedia guest review
Ideally located near the airport and near the business area of Mumbai, strongly recommend it for business travellers. Tourist may want to locate themselves closer to Nariman Point however.Genuine Hotels.com guest review
A good hotel for business travellers. Not much around the hotel in terms of dining or shopping. I was very surprised that they didn't have free wi-fi. For the price, charging extra for wi-fi seemed like a cheap tactic. Apart from that the rooms were very well maintained, staff was helpful and the breakfast spread was quite good.Genuine Hotels.com guest review
Beautiful hotel. Everything I would expect of a proper 5 star hotel.Genuine Expedia guest review
"strictly business hotel"
Hotel was nice and staff very responsive. no freebies including internet. charged for every single thing. no foot rest in the room. really missing when you want to relax on the sofa and watch a movie. breakfast was excellent but they took there sweet time getting you coffee. Nothing to do in the area. closest thing is 10-15 minutes away.Genuine Hotels.com guest review
A good hotel for business travelers, good value for money.Genuine Hotels.com guest review
very good staff would employ them all myselfGenuine Hotels.com guest review
"Protective Bubble of Luxury"
After traveling for more than a month exploring the hinterlands of rural India both in the north and in the south, I pretty much stayed in whatever places were available to me, and I generally erred on the cheaper side. I specifically chose the BKC Trident because of its proximity to Bandra (which is one of my favorite neighborhoods in Bombay) as well […] as its proximity to the airport. I wanted a place where I could chill and just take a rest after 6 weeks of chaos. The BKC Trident fit my every need. The pool, the spa, the gym and the restaurants. My only wish is that they had a small bookshop (as many other hotels of their calibre have) since I had exhausted all of my reading material whilst traveling. It is not cheap, but it is worth every penny if you need a day or two to catch your breath from the excitement and sensory overload one experiences while navigating one's way around the subcontinent by air, rail, car and foot. You'll instantly draw yourself a long hot bubble bath, make an appointment for a massage and then luxuriate by the pool. An perfect respite from the world outside. Read moreGenuine Hotels.com guest review
"Great business hotel"
I was attending an all day meeting at the hotel. It was a pleasant stay. The staff are courteous and helpful. The rooms were well appointed and clean. There's a great bakery and gift shop on premise.Genuine Hotels.com guest review
"Perfect position for BKC"
Great hotel in BKC and close to the airport. I have stayed three times now and will continue as long as I need to be in Mumbai. The staff are fantastic, the hotel is immaculate. The double beds are extremely comfortable. Excellent gym and pool complex. Highly recommended.Genuine Hotels.com guest review
"Great hotel, great service, great food"
This is my second visit to this hotel and both stays have been terrific. Hotel is beautiful, new and sparkling. Service is wonderful. My rooms were both spacious and clean. On the second visit, I opted for a room rate that included wifi, which I found easier/more convenient. I only went to the main restaurant, which has some delicious options from around […] the globe. Service here was impeccable. Location was convenient for me (close to where I needed to go) and it's in a very safe district. Read moreGenuine Hotels.com guest review
"Trident BKC Mumbai"
The hotel is fabulous - impeccable, attentive service, meticulous facilities and expert food. However, since I am more of a "go-local" person (I know it sounds ridiculous that I would say that and yet stay in a hotel like this), I appreciate the street life and easy access to local amenities, such as a store or a newspaper stand within walking distance. […] This hotel is in the Bandra Kurla Complex, which is a sort of gated office community that is completely devoid of any of the normal sites, sounds and smells of the rest of Mumbai. It also means that the only taxis or rickshaws there are the expensive kind that are waiting to pick up tourists and foreign business people. So everything about this place is amazing except, in my case, the location. Having said that, it's incredibly central. So for most foregin tourists and bizpeople who probably want an escape from the general chaos at the end of the day, it would be ideal. Read moreGenuine Hotels.com guest review
"Perfect location or business visitors to BKC"
An oasis in the middle of the hussle and bussle of Bandra Kurla - any business traveler who needs to work in BKC will be delighted to stay here.Genuine Hotels.com guest review
Best Business hotel I have ever stayed in !!Genuine Hotels.com guest review
Really enjoyed our stay here at the end of our holiday in IndiaGenuine Hotels.com guest review
"Check your deal with regards to breakfast Internet"
My booking at the hotel was made on expedia for 3 nights in a premier room and included free wifi and breakfast. On check in I enquiries about the same and the reception initially refused both and then agreed to the breakfast. I was asked to forward proof of the deal they!! Have advertised on Expedia. Despite forwarding the booking to the duty manager […] , I still found myself billed for Internet usage,which I had to insist on deleting from my invoice. You would expect a hotel such as this to be more thorough about their own ads and published deals??? Especially after receiving full payment from Expedia. Read moreGenuine Expedia guest review
"Trident in BKC Mumbai - Excellent Business Venue"
If you need to stay in this district then your choice of hotels is limited. In fact, up until recently it was the only hotel in the area! There is now one other next door. However, this hotel had quality stamped all over it from the moment you walked in the door. Friendly - but not obtrusive - service Good food - not Great - but very acceptable Reasonable […] bar (could be better but I guess its more a business hotel than anything else) They do need to deal with complaints a little better as I dont really think I got a reasonable reaction with my overcooked pizza ! Overall - still a very good business hotel in BKC Read moreGenuine Hotels.com guest review
"Trident Bandra Kurla"
Great hotel among the ones in the top range. Not "snobby" which is something I appreciate. Good experience.Genuine Hotels.com guest review
"Trident Bandra Kurla - Awesome!"
What a fantastic hotel! So modern, so clean. Great part of Mumbai. Unbelievable. Will definitely go back!Genuine Hotels.com guest review
Trident Bandra, was absolutely wonderful, I can't boast enough about the service,room,cleanliness,kind staff, food , great spa facilities :) We had a great stay at the hotel really enjoyed our excellent bedroom- new and modern furnishings, the staff helped us borrow a mobile phone, assisted us with anything we required and always with a smile.I would […] defintly recommend this hotel to anyone going to Mumbai it's great for family and professional trips. The hotel is located in a new business district hence there are more offices than cars or food outlets, you won't be able to walk to the shops, will need a vehicle to take you its only a 5 min drive. Read moreGenuine Hotels.com guest review
"An incredible hotel!!"
This is a hotel to experience - from the incredible feast laid out for breakfast to the way hotel staff genuinely go out of their way to be helpful and ensure your stay is going as well as it possibly can. I cannot recommend it highly enough and am definitely looking forward to the next opportunity I have to stay.Genuine Hotels.com guest review
"TRIDENT BANDRA KURLA OK!!!"
Hotel validissimo nel rapporto qualità prezzo- Pulito, personale pronto ed efficiente, cibo buono ed abbondante, parlando di soluzione buffet, buona la zona fitness, palestra ben attrezzata- ottimo bagno vapore- unica nota a sfavore, l'hotel è in zona industrializzata e non offre possibilità di shopping ecc, nelle immediate vicinanzeGenuine Expedia guest review
"BUONO MA UN PO' CARO"
Unica nota negativa è la posizione, un pò fuori da tutto che ti costringe il più delle volte a rimanere in hotel- I ristoranti interni a mio avviso sono un pò troppo cari rispetto al servizio/qualità offerto-Genuine Expedia guest review
Great hotel with very good food and service! would love to come back there again.Genuine Hotels.com guest review
Good room condition, but need to verify new manu of breankfast.Genuine Hotels.com guest review
非常に丁寧なサービス、気配りに五つ星ホテルを実感出来ます。移動はホテルカーを利用するか、ホテルを出てすぐのタクシーの利用をオススメします。徒歩だと近辺では食事をとれるような場所は見かけていません。（探せばあるのかもしれませんが）朝食無料、インターネットwi-fi無料のプレミアルームでぜひご滞在ください。大満足間違いなしです。Genuine Hotels.com guest review
"Nyligen i Trident"
En typisk business hotell där bara affärsmän håller till. Dekorationen är ganska steril men servicen är utmärkt på alla nivåer. Maten däremot var överprist och för det priset smakade det inte tyvärr lika mycket. Rekommenderar att besöka andra hotells restauranger.Genuine Hotels.com guest review
とてもキレイで素敵なホテルだったのですが、ちょとしたトラブルがありました。 ネットで予約の際、宿泊日数を間違えてしまい、HOTEL's.comに電話して、一泊⇒二泊に変えていただきました。変更後の内容をプリントアウトしてホテルに持って行ってチェックインしました。その際、プリントアウトした用紙はホテルに渡しました。次の朝、カードキーを失くすと嫌なのでフロントに預けて出掛け、戻ってきてフロントに鍵を受け取りに行くと、(朝と別のフロントの人が)不思議な顔をして、PCを見ながら「一泊分しか予約されてない」と言ってきたので、最初にネット予約の時に間違えて一泊にしてしまって、二泊に変更した旨と、チェックインの際に変更後のプリントアウトした用紙を渡した事を告げてとりあえず部屋に戻りました。ところが、次の朝 […] チェックアウトにフロントに行くと(またまた昨日と違うフロントの人が)一泊分しか予約されてないと言い出す始末。 その為またもや昨日と同じ説明をし、チェックインの時渡した用紙があるはずじゃないのかと言うとどうやら失くした⁈らしい。それで、PCから2日分の予約確認のメールを出してくれと事務所まで連れて行かれてしまった。飛行機の時間があるから、かなり早めにチェックアウトしにフロントに行ったにもかかわらず、やり取りや事務所に行って自分のメールを取り出したりとしていたら、ホテルを出なければならない時間をとっくに過ぎてしまい、さらに大渋滞に巻き込まれるしまつ…。ホテル側は、日本の代理会社から変更の知らせを受けてないから非はないみたいな事を言っていました。飛行機には、なんとかやっと間に合ったから良かったのですが、気分的にはかなり嫌でしたね。 予約確認のプリントアウトした用紙の予備を持って行ってなかった私も悪いとは思いますが、&渡した用紙を失くすホテル側はどうかと思いますね。 あと、ネット上で、ホテル側とHotel's.comさんとどういう風になっているのか分かりませんが、今一度、確認方法をしっかりしていただければと思わずにいられませんでした。 Read moreGenuine Hotels.com guest review
"Trident Bandra Kurla"
Great hotel among the ones in the top range. Not "snobby" which is something I appreciate. Good experience.Genuine Hotels.com guest review
"Trident Bandra Kurla - Super nice hotel in Mumbai"
Great clean hotel, a service beyond the ordinary and the fantastic good food. By far one of the best hotels we ever stayed at! Located in the business district, so there are no shops or other restaurants there right now. But there is no distance by taxi into town. Can definitely recommend this hotel, will come back here when we travel to Mumbai […] again Read moreGenuine Hotels.com guest review
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