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1 room, 2 adults
You can collect Hotels.com® Rewards nights hereC-56, G Block, Bandra Kurla Complex, Mumbai, Maharashtra, 400 051, India, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 77 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.8
  • Neighborhood
    3.8

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Perfect position for BKC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel in BKC and close to the airport. I have stayed three times now and will continue as long as I need to be in Mumbai. The staff are fantastic, the hotel is immaculate. The double beds are extremely comfortable. Excellent gym and pool complex. Highly recommended.
Genuine Hotels.com guest review
Other trip Oct 6, 2012
A Traveler
NZ
5.0 / 5Outstanding
"Great hotel, great service, great food"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is my second visit to this hotel and both stays have been terrific. Hotel is beautiful, new and sparkling. Service is wonderful. My rooms were both spacious and clean. On the second visit, I opted for a room rate that included wifi, which I found easier/more convenient. I only went to the main restaurant, which has some delicious options from around the globe. Service here was impeccable. Location was convenient for me (close to where I needed to go) and it's in a very safe district.
Genuine Hotels.com guest review
2 night trip Sep 13, 2012
Richard
AU
5.0 / 5Outstanding
"Trident BKC Mumbai"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is fabulous - impeccable, attentive service, meticulous facilities and expert food. However, since I am more of a "go-local" person (I know it sounds ridiculous that I would say that and yet stay in a hotel like this), I appreciate the street life and easy access to local amenities, such as a store or a newspaper stand within walking distance. This hotel is in the Bandra Kurla Complex, which is a sort of gated office community that is completely devoid of any of the normal sites, sounds and smells of the rest of Mumbai. It also means that the only taxis or rickshaws there are the expensive kind that are waiting to pick up tourists and foreign business people. So everything about this place is amazing except, in my case, the location. Having said that, it's incredibly central. So for most foregin tourists and bizpeople who probably want an escape from the general chaos at the end of the day, it would be ideal.
Genuine Hotels.com guest review
3 night business trip Aug 20, 2012
DG
MY
5.0 / 5Outstanding
"Perfect location or business visitors to BKC"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
An oasis in the middle of the hussle and bussle of Bandra Kurla - any business traveler who needs to work in BKC will be delighted to stay here.
Genuine Hotels.com guest review
3 night trip Aug 19, 2012
Kevin
AU

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"top"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
unscheinbar von aussen; innen phantastisch; extreme zuvorkommendes, nettes und hilfsbereites personal
Genuine Hotels.com guest review
Response by Trident Bandra Kurla Mumbai
Dear Mr. Martin, We treasure your feedback on your recent stay at Trident, Bandra Kurla, Mumbai. Your heart-warming praise and words of appreciation for our hotel and our team have been received with humble gratitude and genuine delight. We look forward to welcoming you back soon. Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai
2 night family trip Jun 7, 2015
Martin
DE
4.0 / 5Excellent
"ロケーションがよくない"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
ホテルとしては良かったですが、観光をする拠点としては、全くダメな場所でした。最初のインド ムンバイ訪問であり、ムンバイの地理が分からず、ホテルだけで選んでしまいました。ビジネスマンムン向きのホテルだと感じました。
Genuine Hotels.com guest review
3 night family trip May 10, 2015
Yoshiaki
JP
3.0 / 5Good
"Fake bill and overcharge"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The room condition was good, but the services were terrible. I exchanged USD to Rupee at the hotel counter, and later found out they gave me the fake bill. I used the hotel car for the local transportation. I asked them to pay by cash but they said they only accept credit card. So I had to give them the credit card for the deposit. According to their price policy, the amount expected was only USD 40 or so. But when I checked the credit card bill at the following day, they charged me more than USD 80.
Genuine Hotels.com guest review
Response by Trident Bandra Kurla Mumbai
Dear Ms. Park, Thank you for taking the time to tell us about your experience at our hotel. I am extremely concerned to read your review on Hotels.com. I apologize for all the inconvenience faced by you during your stay at our hotel. Thank you for responding to the email sent to you by our Assistant Front Office Manager, Mr. Saikat Misra, addressing your feedback. We are in the process of further investigating the matter with regards to the ONE INR 500 Rupee bill which you have highlighted. Once again, please accept my sincere apologies for your experience on this visit. I assure you that these unfortunate lapses were an exception to our normal standards and I hope you will not allow them to forever mar your impression of our hotel. My team and I look forward to being of service to you once again. Warm regards, Visheshwar Raj Singh General Manager, Trident, Bandra Kurla, Mumbai
1 night business trip May 20, 2015
EUN YOUNG
KR
5.0 / 5Outstanding
"great!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
staff very kindly.everything felt good only one thing can't require delay check-out time because my flight at midnight
Genuine Hotels.com guest review
3 night business trip May 17, 2015
jouan
TW
4.0 / 5Excellent
"출장차 머문 호텔"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
깔끔하고 아담합니다ㅎ
Genuine Hotels.com guest review
4 night business trip Nov 17, 2014
이윤희
KR
5.0 / 5Outstanding
"Très bon hotel pour un court séjour."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Une seule nuit. Très bon accueil. Le restau indien est satisfaisant.
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
jean-christophe
FR
5.0 / 5Outstanding
"Trident Bandra Kurla Complex"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Superbra service, framför allt i receptionen där alla var väldigt kunniga och hjälpsamma. Trevliga rum och bra faciliteter såsom gym, bar och några restauranger där O22 var trevligast enligt mig.
Genuine Hotels.com guest review
6 night trip May 25, 2014
Magnus
SE
5.0 / 5Outstanding
"TRIDENT BANDRA KURLA OK!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel validissimo nel rapporto qualità prezzo- Pulito, personale pronto ed efficiente, cibo buono ed abbondante, parlando di soluzione buffet, buona la zona fitness, palestra ben attrezzata- ottimo bagno vapore- unica nota a sfavore, l'hotel è in zona industrializzata e non offre possibilità di shopping ecc, nelle immediate vicinanze
Genuine Expedia guest review
Other trip Jul 11, 2013
fRANCO
IT
5.0 / 5Outstanding
"BUONO MA UN PO' CARO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Unica nota negativa è la posizione, un pò fuori da tutto che ti costringe il più delle volte a rimanere in hotel- I ristoranti interni a mio avviso sono un pò troppo cari rispetto al servizio/qualità offerto-
Genuine Expedia guest review
Other trip Jun 6, 2013
fRANCO
IT
5.0 / 5Outstanding
"Awsome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel with very good food and service! would love to come back there again.
Genuine Hotels.com guest review
13 night trip Sep 23, 2012
Martin
SE
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good room condition, but need to verify new manu of breankfast.
Genuine Hotels.com guest review
3 night business trip Aug 22, 2012
LEE
KR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Jan 6, 2015
Thorsten
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Feb 18, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Jan 18, 2013
k
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Jul 9, 2012
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
2 night business trip Oct 24, 2014
Mark
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Dec 2, 2013
A Traveler
GB
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night business trip Apr 15, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 7, 2013
A Traveler
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Mar 4, 2013
A Traveler
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night trip Sep 12, 2012
A Traveler
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night business trip Apr 7, 2013
A Traveler
HK
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
4 night trip Dec 5, 2012
A Traveler
JP

TripAdvisor reviews for Trident, Bandra Kurla, Mumbai

Overall rating:Based on 964 traveler reviews

Most recent traveler reviews:

Overall Rating
"Feels like home !"
06/24/15 exploretheworld2001 india
Staying at the Trident is like being home ! From the friendly staff to the little touches they add to your stay - everything reflects the team's genuine desire to care and connect with guests. Splendidly located in the centre of the business district of Bandra Kurla, the hotel is literally a walk or a short 5 minute drive from all offices. The best part this time though was given the rains i was very worried of the dreaded Mumbai traffic, but was pleasantly surprised to be at my hotel half an hour after I landed and that too in the morning peak hour. The location is a blessing ! Another thing I absolutely adore of this hotel, is their attention to food, the lavish breakfast spread, the interesting and eclectic food festivals and the almost 'in the restaurant' room service. I ordered a light salad and soup meal this time and loved it when they wheeled a mini dining table laid out beautifully and served with perfection by Krishna - a friendly chap who added to the already 'personal' experience one is spoilt here by. Great service, convenient location, great food and spacious rooms - with a dash of 'the personal' - my go to place in Mumbai.
Overall Rating
"Very comfortable - Great service!"
06/24/15 ShachinB Pune, India
Stayed here for 2 nights and the primary reason to chose this hotel was to have convenient access to the USA embassy for my visa application. Location: Located in BKC, the hotel is probably used mainly used by business users. Since we were on a personal visit, realised that there is absolutely nothing around in walking distance (no small restaurants, coffee shops, etc). Service: Service was excellent, on arrival we were provided an upgrade to the club room, with breakfast and wifi for Rs.1500 extra per day...The staff are extremely polite and are more than willing to help you. Rooms: Again excellent rooms, very well equipped bathrooms and comfortable beds. Food: We only had breakfast here and as expected they have a great spread of fruits, vegetables, breads, juices live counter etc. Facilities: We used the swimming pool and the sauna room and both are very well kept! Reasons for giving a 4 star (and not five) The cable subscription for the TV in room needs to be upgraded to provide more channels. There was only 1 music channel. The volume control (to listen to the TV in the bath) was not working. Had called the room service to enquire on buffet pricing and nobody got back to me (when was promised the same on phone) Needed 2 umbrellas on a day, but they only had one... ended up getting wet. The mini bar can have more choices, especially more items to munch on. The complimentary fruits in the room should be assorted and changed daily (they do provide the option to call them and change it, but this shouldn't need a special request)
Overall Rating
"Looking for cosy undisturbed corner?"
06/23/15 Sushmash Mumbai (Bombay), India
I go there for my coaching session . Great place for conversation and good coffee and tea . You can sit without too many disturbances . Ambience is good . Staff is caring and courteous . Each time you have to remind them for cookies .but they respond with a smile . We love the place and have made it our frequent spot .you can have serious talk and be lost to the world .
Overall Rating
"Exceptional service , very courteous staff"
06/21/15 Abhijitskale Pune
Very conveniently located right opposite the U.S. Consulate. Exceptionally courteous staff and very nice Buffett for breakfast and lunch. The thali at Maya is a must. Nothing much happening around the hotel after 7 pm.
Overall Rating
"Short stay for a day!"
06/20/15 Tarun M
It was a short stay for a little over 10 hours but enough to review my stay. The entrance lobby is not a grand one for a luxury property but a compact one. The staff was helpful and courteous. My room was on 10th floor and of pretty decent size. I liked the electric controls being very reachable from bed but the design of the room and layout was still basic yet functional. For the areas of improvement I believe the food served at the breakfast was average. I would have liked some good paintings to lift the ambience of the room.
Overall Rating
"Excellent"
06/19/15 FatBanker Singapore
Stayed at the Trident for the best part of a week in June. It really is 5* luxury; well appointed rooms, amazing service and a perfect retreat when travelling on business. The pool is beautiful and a great place to relax after a day at the office. All of the staff, from the drivers to front desk, were super friendly and did everything possible to make me feel at home. The hotel's Indian restaurant, Maya, was great in terms of service, choice and the food itself and I would recommend visiting even if not staying at the hotel. My only negative experience was at one of the other restaurants, O22. The food at dinner wasn't great, the wine list limited to a paper brochure, and the service a bit lacking. There were plenty of staff but they weren't very attentive - I had to ask for everything a couple of times (drinks, bill etc). The same was the case at breakfast; I found myself ignored on a couple of mornings without even a cup of coffee whilst the staff hovered over other tables or stood in small groups chatting. The choice and quality of breakfast was good though, with plenty of local and international options. Overall had a great time, would highly recommend if in town on business.
Overall Rating
"A luxury hotel with spacious rooms"
06/19/15 Jaideep S
Recent stay : 18 June This is a new property of trident and I would rate to be a good hotel when you are a business traveller !! Or even if you are on a short trip to Mumbai !! Ambience is excellent Rooms are spacious Staffs are welcoming !!!! And the best part is its food is really tasty!!!
Overall Rating
"Excellent Loyalty Program"
06/19/15 GeetaG2407 Noida, India
I am regular visitor to Trident BKC , Every time my stay at Trident BKC is filled with small surprises . Hotel hospitality and small goody gestures , which they keep in my room are amazing !! Love this hotel !! The loyalty program is also very cool , some good freebies and availability across major cities in India is really helpful .
Overall Rating
"An excellent airpot/business hotel"
06/15/15 kokkat
Was here through June 13-14. Has good excellent restaurants and great business friendly rooms. Had an excellent sleep. Staff promptness is average but compensated by the tasty food.Gym has all the right high end equipment. Pool time was excellent. Spa girls needs to be little more well mannered. What is the use of a spa open till midnight if the staff frowns upon a late night appointment. Anyways cancelled my appointment as I didn't want to push the masseuse (seemed overworked or extremely lazy!). Would I recommend? yes, 100%.
Overall Rating
"Great new hotel in new business hub"
06/11/15 Deepankar B Navi Mumbai, India
Went there for business meetings for the first time after hearing so many times about it....really enjoyed been there...the latest decor, bring lights every corners makes very impressive hotel in the new business hub - Bandra Kurla Complex, close to airport.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews