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1 room, 2 adults
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Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres

4 stars
Carretera GarrafonVista Alegre K.M. 4.5 SM, 8 Mza. 62, Isla MujeresQROO77400Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.4 / 5
Cleanliness
Clean
Beach
Beautiful beach
Room
Great room
Food
Food is all right
122See all 122 Hotels.com reviews
From 864 reviewsTripAdvisor Traveller Rating

Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres

Hotel Info: ‎866-539-8117‎

from $492
  • Club Room, 1 King Bed, Concierge Service
  • Deluxe Room, 1 King Bed, Jetted Tub, Ocean View
  • Deluxe Room, Jetted Tub, Resort View
  • Deluxe Room, 1 King Bed, Jetted Tub, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free ferry terminal shuttle *

Parking

  • Free valet parking

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Beach towels
  • Pool sun loungers
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 21-inch LED TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Bicycling

Lessons/classes/games
  • Bartending
  • Language

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Motorized water sports
  • Premium food items
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Dining

Azul Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Lobby Bar - This lobby lounge overlooks the ocean. Open daily.

Pool and Snack Area - Onsite diner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Free bicycles on site
  • Kayaking on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Sailing nearby
  • Windsurfing nearby

Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres’s small print

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres

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