All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults
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Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres

4 stars
Carretera Garrafon, Vista Alegre K.M. 4.5 SM, 8 Mza. 62, Isla Mujeres, QROO, 77400, Mexico, ‏‎800-491-6126
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Isla Mujeres beachfront resort with outdoor pool, restaurant

  • Free buffet breakfast, free WiFi, and free parking

Main amenities

  • 62 guestrooms
  • On the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness center
  • Beach umbrellas
  • Valet parking
  • Massage/treatment rooms
  • 24-hour business center
  • Airport shuttle
  • 24-hour front desk

What’s around

  • On the beach
  • Garrafon Natural Reef Park (1.2 mi / 1.9 km)
  • Dolphin Discovery (1.4 mi / 2.2 km)
  • Costa Occidental de Isla Mujeres National Park (1.9 mi / 3 km)
  • Playa del Norte Isla Mujeres (6.3 mi / 10.1 km)
  • El Meco Archaeological Site (7.8 mi / 12.5 km)
Excellent4.4 / 5
  • We were on our fourth stay at the Palace. We obviously have had good results with past…Jan 2, 2016
  • First time in Islas Mujeres and my wife and I had the most enjoyable vacation. With only…Oct 25, 2015
See all 134 Hotels.com reviews
From 802 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $584
  • Club Room, 1 King Bed, Concierge Service
  • Deluxe Room, 1 King Bed, Jetted Tub, Ocean View
  • Deluxe Room, Jetted Tub, Resort View
  • Deluxe Room, 1 King Bed, Jetted Tub, Pool View

At a glance

Key facts

Hotel size

  • This hotel has 62 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the discounted rate and benefits. The hotel reserves the right to amend the rate if valid proof is not provided. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Valet parking *

Other information

  • Caters to adults only
  • All-inclusive (taxes and gratuities included)

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Swim-up bar
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Beach towels
  • Pool sun loungers
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Snorkeling
  • Snorkeling excursions

Lessons/classes/games
  • Bartending
  • Language

Entertainment
  • Onsite entertainment and activities
  • Theme parties

Not included
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Dining

Azul Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Lobby Bar - This lobby lounge overlooks the ocean. Open daily.

Pool and Snack Area - Onsite diner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site

Nearby

  • Sailing nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres’s small print

Policies

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Isla Mujeres Palace Couples Only All Inclusive Resort, Isla Mujeres

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