All hotels in Vienna, Austria
1 room, 2 adults
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Schäffergasse 2ViennaVienna1040Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.8 / 5Good

Score breakdown (from 114 reviews)

  • Location
    Great location
  • Service
    Fantastic service
  • Breakfast
    Tasty breakfast
  • Food
    Delicious food
  • Room
    Room is not nice
  • WiFi
    Bad internet service
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4.0 / 5Excellent
"Great value!"
Walkable to the opera house which is the center of everything.
Genuine Hotels.com guest review
7 night trip Sep 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value for money."
Very modern, clean, well situated hotel. Fast elevator, big TV, air conditioning.
Genuine Hotels.com guest review
1 night romance trip Aug 7, 2015
A Traveler
US
3.0 / 5Good
"Nice Budget Hotel"
The Internet connection was virtually non existent. Otherwise, the hotel is as advertised. Great beer garden across the street (closes at 10 pm so noise is not an issue). Lovely neighborhood and close to U Bahn
Genuine Hotels.com guest review
2 night romance trip Jul 23, 2015
Sean
US
4.0 / 5Excellent
Excellent staff and good experience. Good location. Clean and accessible
Genuine Expedia guest review
Other trip Sep 22, 2014
A Traveler
US
4.0 / 5Excellent
"All you need hotel review"
Nice place to stay for a short business or vacation trip
Genuine Hotels.com guest review
2 night business trip Sep 1, 2014
A Traveler
US
4.0 / 5Excellent
In general a very pleasant stay, the ratio cost/benefit is more than fair in a quite good region of the city (rent a bike and subway nearby). A real nice market close. However the double room booked turned into a twin. Internet wifi, when available, was very slow.
Genuine Venere guest review
Other trip Jul 15, 2014
A Traveler
US
4.0 / 5Excellent
Generally, everything was OK. However, I wonder how long the hotel will keep blocked the payment for first night. I paid the bill on 4 of July, a day before check out on 5 of July.
Genuine Venere guest review
Other trip Jul 15, 2014
A Traveler
US
4.0 / 5Excellent
"Plane and simply good"
We were only two nights there and had a very comfortable stay. The staff was helpful, hotel very clean, good breakfast and good location. I especially appreciated the big waiting room that was used while waiting for taxi, train or plane. I would stay here again when I return to Vienna.
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
concepcion
US
4.0 / 5Excellent
"Best deal in the center of it all in Vienna"
The hotel was exactly what I expected from their advertisement. A plain but clean and quiet room for an affordable price. Actually, it was a dormitory room used as a hotel during peak tourist season
Genuine Hotels.com guest review
4 night trip Sep 12, 2013
Ivan
US
4.0 / 5Excellent
Clean but "sterile", quite well located. Breakfast ok.
Genuine Venere guest review
Other trip Sep 24, 2013
A Traveler
US
2.0 / 5Fair
"Avoid if possible"
Pros: 1) Staff were friendly 2) Clean Cons: 1) Far from metro station 2) No A/C in summer 3) Breakfast items were over half an hour before closing time. 4) Poor internet connection
Genuine Expedia guest review
Other trip Aug 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for the price"
I stayed here 3 nights and everything was great. The hotel is not so far away from metro station. Walking to the center from the hotel is not so bad either. Safe neighborhood. If you browse around the area you will find so many cute bars/restaurants. I like the simple and clean room. I love how the bed situates. From my bed (room 403 I believe), I get the most amazing view of the sky. Breakfast was good as well.No complains.
Genuine Hotels.com guest review
3 night trip with friends Aug 13, 2013
A Traveler
US
4.0 / 5Excellent
Nice hotel. Very close to central Vienna (main plus point) and to Naschmarkt for eating or going out. Breakfast is good and staff service was good. Only thing is on the last floor, where my room was, you couldn't open the windows completely, so it got really hot. However I asked the staff and they opened the window for me, quite quickly. Generally very good.
Genuine Venere guest review
Other trip Aug 21, 2013
A Traveler
US
5.0 / 5Outstanding
Very good experience stating at this hotel. The cleanliness, service, staff attention & breakfast were very nice. Just a little complaint about WiFi because I had to relogin since the connection failed once in a while.
Genuine Venere guest review
Other trip Jul 20, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"Great value for money!"
Definitely a pleasant surprise! The hotel, room and service were way above my expectations. Definitely worth staying and great value for money!
Genuine Hotels.com guest review
2 night business trip Aug 28, 2015
Abhishek
IN
4.0 / 5Excellent
"Very handy to city centre"
very helpful staff Good breakfast. Very clean We could walk everywhere. All staff spoke English which was excellent
Genuine Expedia guest review
Other trip Jul 8, 2015
New Zealander
AU
3.0 / 5Good
"Great Location and Service, Mediocre Room"
I was a little disappointed in our room, it looked like a dorm room on your first day of Uni. I was debating between a private room in a hostel and the 2 person room I booked here, and I am not sure it was worth the extra money to book here. The room felt bare and smelled a llittle strongly of industrial cleaners. Not very romantic, but if you are looking for the bare basics, it has everything you need. Just bring your own shampoo- the little packets in the bathroom of shampoo also left a little to be desired. That said, the staff was incredibly kind, the location was perfect and it was pleasant and quiet inside. We woke up to the smell of bacon and eggs in the morning- probably should have gotten breakfast! Every interaction we had with other people was lovely.
Genuine Hotels.com guest review
1 night trip Aug 19, 2014
A Traveler
GB
5.0 / 5Outstanding
"Great stay"
Lovely new hotel, basic but literally "all you need" in great location
Genuine Expedia guest review
Other trip Jul 31, 2014
Chrissie
AU
5.0 / 5Outstanding
"A very friendly hotel"
No fuss, everything done in the most helpful fashion and I really enjoyed my stay
Genuine Expedia guest review
Other trip Jul 20, 2014
andrew
GB
4.0 / 5Excellent
"The Name says it all"
It has a nice location (close to tram & metro stations), large rooms, helpful staff. Would stay here again.
Genuine Expedia guest review
Other trip Oct 1, 2013
Nik
GB
5.0 / 5Outstanding
"Good place to stay"
Pros: good rooms size; good location; clean bathroom; friendly and helpful reception; good breakfast; shops around. Cons: Floor was a bit dirty; wifi was very weak in my corner of the building but fine in the lobby.
Genuine Hotels.com guest review
2 night trip Sep 14, 2013
A Traveler
CA
4.0 / 5Excellent
"All you need- except aircon!"
Good value and everything you need, with some nice extra touches eg range of teas at breakfast, complimentary juice in rooms. The weather was hot, and without aircon the room was stuffy and humid. Not the fault of the hotel but others of the same level/cost have aircon as standard. I know that some rooms do have it so ask for this if it is important for you.
Genuine Hotels.com guest review
2 night trip Aug 2, 2013
Danny
GB
5.0 / 5Outstanding
"Excellent Service"
The hotel was great. Nice airy comfortable room. It was very hot and there was no air con but the reception brought a fan straight up when we asked for it. They also charged our camera and our music speakers on their computers when we asked. The breakfast was also great. The location was not right in the centre but it was easily walkable and very close to the Naschmarkt which is a very cool area, much more suitable for younger people.
Genuine Hotels.com guest review
2 night trip Aug 1, 2013
KM
GB
3.0 / 5Good
"just nomal 3 stars...."
no drinking water and have to ask the counter for some daily necessities. little choice on breakfast.
Genuine Hotels.com guest review
5 night trip Jul 1, 2013
A Traveler
AS

The following reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
"還不錯的一間飯店"
離地鐵站有一點小距離不過還是蠻方便的 櫃台的服務人員態度很好很親切. 唯一的缺點是無線網路非常的不穩定!(要到靠近門口的地方比如廁所)
Genuine Hotels.com guest review
2 night business trip Sep 28, 2015
TZE KIONG
TW
3.0 / 5Good
"viyana icin konumu cok iyi"
Konum olarak cok iyi..metro,tramvay istasyonlarina cok yakin..hava guzel.oldugu takdirde stephanplatz yuruyerek ulasilacak kadar yakin..kahvalti ekstra ucretliydi.biz almadik ama acik bufeydi ve uzaktan fena gorunmuyordu..
Genuine Hotels.com guest review
1 night trip with friends Sep 25, 2015
Dilek
TR
3.0 / 5Good
"暑かった"
異常気象なのでしょうが、滞在中33℃の日があり、クーラーがない部屋はつらいものでした。また、冷蔵庫がないため、冷たい飲み物にも不自由しました。
Genuine Venere guest review
4 night business trip Sep 15, 2015
Kazuhisa
JP
4.0 / 5Excellent
"Würde wieder buchen"
Aufenthalt 7 Nächte. Anreise mit Zug. Die Lage des Hotels in einer ruhigen Nebenstrasse, aber in Nähe öffentlicher Verkehrsmittel ist optimal.Stadtzentrum in 10 Min. erreichbar. Hotelpersonal an Rezeption ist freundlich und sehr Hilfsbereit. Zimmer wirkt spartanisch es ist aber alles Notwendige vorhanden. Zimmerreinigung hat erst dann funktioniert, als ich das Schild "Reinigen" an die Türe ausgehängt habe. Die Sauberkeit auch auf Flurboden und im Lift dürfte besser sein. Frühstückraum eher wie Kantine und bei Vollbelegung sehr laut. Der Getränkeautomat war am späteren Abend leer. Verpflegungsmöglichkeiten, wie Frühstück, typ.Wienerküche oder für Schlummertrunk sind in unmittelbarer Hotelnähe sehr gut. Preis und Leistung stimmen.Für Touristaufenthalt zu empfehlen. Ein wenig Wienercharme wäre wünschenswert.
Genuine Hotels.com guest review
7 night trip Sep 10, 2015
Hubert
CH
4.0 / 5Excellent
"Hotel in Zentrumsnähe !!!"
Um die Sehenswürdigkeiten in Wien zuerkunden ist das Hotel sehr zuempfehlen.Es liegt in Zentrumsnähe und ist mit U-Bahn oder Straßenbahn sehrgut erreichbar.
Genuine Expedia guest review
Other trip Sep 13, 2015
A Traveler
DE
4.0 / 5Excellent
"Lo recomiendo"
Es un hotel bien ubicado cerca del centro caminando. La habitacion amplia y cómoda. La limpieza muy buena y la atencion también.el desayuno no estaba incluido pero a buen precio y es buffet. Es un hotel recomendable.
Genuine Hotels.com guest review
2 night romance trip Sep 6, 2015
MARIELLA
PE
4.0 / 5Excellent
"Tophotel voor prijs en locatie!"
Prima hotel, schoon, goede locatie, vriendelijk en behulpzaam personeel. Prima uitvalbasis voor het uitvalcentrum. En zelf een leuke buurt. Enige minpuntje dat ik kan bedenken is dat de kamers niet sfeervol zijn. Maar hoe veel tijd breng je door in je hotelkamer, als je in Wenen bent?
Genuine Expedia guest review
Other trip Sep 10, 2015
Emma
NL
5.0 / 5Outstanding
"Estupendo"
Hotel céntrico. Muy buen servicio por parte del personal. Todo bien. Para repetir...
Genuine Hotels.com guest review
4 night romance trip Sep 1, 2015
A Traveler
ES
3.0 / 5Good
"Von Juni bis Mitte Sept Hotel ,sonst Studentenunte"
Lage, 2 Strassenbahnstationen zur Oper und 1 Station zur TU....also sehr zentral. Der Naschmarkt ist sehr nah und in der Umgebung viele nette Beiseln ( wie die Kneipen in Wien so schön heißen ).
Genuine Expedia guest review
Other trip Sep 7, 2015
Michael
DE
3.0 / 5Good
"エアコン、冷蔵庫はなかったが、必要なものは揃った、コスパのよいホテル。"
仕事で夏季に4日ほど滞在。このホテルはウィーン駅から歩くと20分くらいの場所にある。周辺にはレストランもあるし、小さなマーケットもある。パン屋さんもあるので朝食には困らない。近くには、ビヤホールもあり、名物も食べられる。周辺環境は便利である。ホテル自体は23:00頃になれば、表の門がしまる仕組みであったと思われ、知らない人が入ってくる構造ではない。ホテルのreceptionでは、水を購入することができた。また、近くに自動販売機もあり、かるいスナックも買えるようであった。ウィーン工科大学には近い。 部屋自体は、比較的広く感じられ、日本の都会部のビジネスホテルのように、とくにせまいということもない。また、部屋は古くはなっているが古いと感じられることはなく、汚い、綺麗ということもなく普通である。ビジネスで滞在するには十分であり、また家族で滞在するにも十分なクオリティと思われる。ただし、部屋には、エアコンはない。そのため、暑い日には窓を開けておくことになるが、夜に明かりをつけていると虫などがはいってくるなどの問題もあるので、なかなか難しいところではある。ただ、夏でも日本ほど暑いということはないので、それほど気にすることはないかもしれない。また冷蔵庫もなかった。そのため、ビール、ジュース、水を冷やしておいておくということはできなかった。風呂は、バスタブはなかった。シャワーのみであるが、お湯が出ないということはなく、こちらも短期の滞在であれば問題はないだろう。 総合的に判断して普通のホテルである。コストパフォーマンスを考えるとビジネス利用にはとても良いホテルである。冷蔵庫、エアコン、バスタブはないが必要なものは揃っているホテルである。
Genuine Hotels.com guest review
4 night business trip Aug 24, 2015
Susumu
JP
4.0 / 5Excellent
Très bon emplacement, près des sites à visiter Personnel à l'écoutes des clients
Genuine Expedia guest review
Other trip Sep 1, 2015
A Traveler
CA
3.0 / 5Good
"まあまあ良い"
部屋は思っていたより良かったです. 近くにいろいろ店があったので比較的便利でした. ただ,暑くてエアコン無いから窓をしばらく開けてたら かなり虫に入られてしまいました. 特にカメムシとテントウムシが厄介...
Genuine Hotels.com guest review
4 night business trip Aug 24, 2015
A Traveler
JP
3.0 / 5Good
"Decent low-budget hotel"
good location (underground nearby); in the beginning there was an unpleasant smell in the rool; but finally fair deal for a low-budget hotel in good location in Vienna
Genuine Hotels.com guest review
1 night business trip Aug 20, 2015
Alexander
CH
3.0 / 5Good
Unterkunft mit Studentenwohnheim-Charme.
Genuine Hotels.com guest review
2 night trip Aug 14, 2015
A Traveler
DE
4.0 / 5Excellent
"リーズナブルな使いやすいホテルでした"
一般的なビジネスホテルといったイメージ。部屋は清潔ですが、飾り気はあまりない印象。 エアコン、冷蔵庫がないので夏場はかなり部屋が暑くなってしまいます。 スタッフは対応も丁寧で親切でした。朝食は8.5ユーロと少し高め。近くのカフェで済ませた方が良いかなと思いました。 Wifiのシグナルが弱く、部屋ではインターネットにかなり繋がりにくい状態でした。
Genuine Expedia guest review
Other trip Aug 20, 2015
Antonio
JP
1.0 / 5Poor
"Demasiado quente...!"
Viena é quente no verão, mas este hotel consegue ser pior! Nunca fiquei num hotel que se assemelhasse tanto a uma estufa. Até o chão estava a escaldar! A primeira noite foi tão horrivelmente quente que acordámos a meio da noite encharcados em suor. No segundo dia pedimos uma ventoinha e só conseguimos adormecer com esta apontada para nós durante toda a noite. De manhã o sol batia na janela e aquecia o quarto de tal maneira que se estava melhor na rua. Na última noite tivemos a terrível ideia de abrir a janela, o que deixou entrar montes de insectos. Ao sacudir um destes insectos do candeeiro, caíram dezenas de mosquitos mortos em cima da secretária, o que não ajudou a melhorar a opinião acerca do hotel. Nessa última noite tivemos ainda que dividir a cama com diversos insectos, o que foi para esquecer... Temperaturas à parte, foi preciso ir à recepção todos os dias pedir gel de banho, visto que não repunham todos os dias. O sinal do wifi era fraquíssimo e estava sempre a cair. Finalmente, o quarto à chegada cheirava a desinfectante, parecia que tínhamos entrado num hospital. Fora todos os pontos negativos, o staff do hotel mostrou-se prestável. No entanto jamais recomendaria este hotel a outras pessoas e jamais o reservaria de novo. Nunca ansiei tanto fazer check-out!
Genuine Hotels.com guest review
3 night romance trip Aug 7, 2015
Pedro
PT
3.0 / 5Good
"Hotel ben servito a pochi passi dal centro città"
L'Hotel si presenta sia da fuori sia all'interno come una struttura molto semplice, ma dotato di tutte le caratteristiche minime essenziali, tra cui l'aria condizionata (fondamentale in estate). Per chi non ha grandi pretese e non vuole spendere cifre esorbitanti può essere un'ottima soluzione. A un quarto d'ora di tram dal centro città, l'Hotel è situato in un quartiere residenziale molto tranquillo e silenzioso. La pulizia delle stanze viene fatta giornalmente.
Genuine Expedia guest review
Other trip Aug 16, 2015
Caterina
IT
3.0 / 5Good
"Ganska bra läge men tråkigt hotell."
Hotellet kändes mer som ett vandrarhem. Det var väldigt kalt och tråkigt möblerat. Det fanns ingen klimatanläggning och ingen minibar. Badrummet var litet men bra. Frukosten var god. Personalen var vänlig men gav inget proffsigt intryck.
Genuine Expedia guest review
Other trip Aug 13, 2015
A Traveler
SE
3.0 / 5Good
"オペラ国際劇場へも徒歩圏内"
・部屋も浴室も清潔感有り満足。スタッフの対応も良かったが、カップめん用のお湯を要求したが、  朝食時のみしか無理と断られる。 ・最終日、チェックアウト後、バッゲージでスーツケースを鍵付きの部屋で預かって貰って満足。
Genuine Expedia guest review
Other trip Aug 12, 2015
TANAKA
JP
4.0 / 5Excellent
"Schönes Hotel in sehr guter Lage"
Angefangen vom Check In bis hin zum Check Out war alles sehr gut. Wir haben von Anfang an alle für uns wichtigen Informationen bekommen zum Thema wie z.B. Parken, Frühstück (Zeit und Ort), Internet, Vienna Ticket ohne danach extra fragen zu müssen. Da wir dem Hotel schon vorab bei der Buchung in einer Email mitgeteilt haben, dass wir gerne das Frühstücksangebot wahr nehmen möchten dies aber erst beim Check In buchbar ist haben wir im Nachhinein noch einen Rabatt dafür bekommen. Das Ticket für die öffentliche Parkgarage gibt es auch direkt an der Rezeption.
Genuine Expedia guest review
Other trip Aug 12, 2015
A&Z
DE
4.0 / 5Excellent
"albergo essenziale a due passi dal centro"
Funzionale ed essenziale ho prenotato l'hotel come semplice punto di appoggio senza troppe pretese.
Genuine Expedia guest review
Other trip Aug 10, 2015
A Traveler
IT
4.0 / 5Excellent
"Praktisches, gutes Hotel in zentraler Lage"
Das Hotel hat uns sehr gut gefallen. Für den niedrigen Preis hatten wir mit keinem hohen Komfort gerechnet, jedoch waren wir positiv überrascht. Abgesehen von der fehlenden Klimaanlage gibt es nicht viel negatives zu sagen. Da es sehr zentral liegt, kann man die Innenstadt sehr gut und einfach zu Fuß erreichen, aber auch die Straßenbahn nehmen, die nicht weit vom Hotel ist. Die Ausstattung war praktisch und nicht auf Luxus ausgerichtet, aber reichte völlig für einen Kurztrip nach Wien aus, es war alles da was man brauchte. Das Frühstück konnte flexibel erst in der Früh gebucht werden, was für uns sehr angenehm war. Allen in allem würde ich das Hotel für spontane, kurze Ausflüge nach Wien auf jeden Fall weiterempfehlen!
Genuine Expedia guest review
Other trip Aug 9, 2015
Maxi
DE
4.0 / 5Excellent
"All you need in super Lage"
Der Name ist Programm: Das Hotel bietet alles, was man benötigt, zum fairen Preis. Sehr nettes Service-Personal und sehr saubere Zimmer. Wie so oft haben Ablageflächen im kleinen Bad gefehlt, aber dieses war sehr ordentlich. Das Zimmer war ruhig und die Lage ist ideal - nah an Linie 1 zum Zentrum, zu Fuß ca. 15 Minuten. Würde wieder buchen.
Genuine Expedia guest review
Other trip Aug 9, 2015
Katie
DE
3.0 / 5Good
"Ничего лишнего"
Ничего лишнего. Отель подходит для краткого пребывания. Находится вблизи Оперы.
Genuine Hotels.com guest review
1 night trip Aug 3, 2015
Alexander
RU
5.0 / 5Outstanding
Tråkiga rum men helt ok, 15min promenad till centrum! Helheten var kanon!
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2015
Michael
SE
4.0 / 5Excellent
"Zentral gelegenen, stimmig."
Man kann auch zu Fuß vom Hotel aus das Zentrum erkunden.l
Genuine Expedia guest review
Other trip Aug 4, 2015
A Traveler
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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