"Would NOT recommend"
From the "no one behind the counter" to the employees that pushed past us to get on the elevator while we were trying to get off, it only got worse. The door would not lock "The hotel is settling", the kitchen floor was sticky, there were pop tart pieces on the carpet, at a one inch gap between the bathroom counter and the actual sink. I spilled some […] water and blotted it with one of their towels. Came up a disgusting brownish/black. Asked for another room and was told they had none, but they would fix the lock. If I had the money I would have just left and gone some place else!! Read moreGenuine Hotels.com guest review
"Nice for the price!"
I stayed one night here and overall I'd say the hotel was nice. I like how spacious the room and bathroom were. The room was pretty well cleaned and the staff was friendly. The only complaint I have is when you walked into the hotel it smelled of stale cigarrettes, the room however, mine was non-smoking, smelled fine.Genuine Hotels.com guest review
"Good rate for one night. Close to highway."
The room was not ready when we arrived. The bed was terrible. Toilet barely flushed.Genuine Expedia guest review
Response by Extended Stay America Columbia - Stadium Boulevard I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that your room was not ready when you arrived at our hotel and that you found the bed in your room to be uncomfortable. Please know, we are currently working on ordering new bedding, which will be a great addition to our guest rooms in the near future. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
"Good location, but more upgrades needed"
Doing their best to give older hotel a new life. New carpet and paint cannot hide many years of smoking in rooms. Large exhaust fan helped in the hall, but maybe upkeep on the filter needed as it still smelled strongly of cigarettes. Room was a good size and I love having the small kitchen available in room. Beds should be next on the upgrade list. […] Service was helpful but it sounded like they were spending a lot of time apologizing to people who had higher expectations for the $ they paid. Read moreGenuine Expedia guest review
Response by Extended Stay America Columbia - Stadium Boulevard I appreciate you bringing your experience to our attention. I sincerely apologize that your stay with us was less than 100% satisfactory. In response to your feedback, I am happy to announce that the renovation we are currently undergoing comes complete with new beds, new paint and other furniture in the lobby area. Thank you for sharing your experience with us. We hope we have the opportunity to see you again in the future.
"Skimpy on Services"
Stayed only one night during cross-country move... TV not working - staff said had been hit by lightning but guests expect it as advertised so should have been fixed promptly. No toiletries or hair dryer in room. Very limited towels. Grab and go breakfast minimal.Genuine Expedia guest review
Response by Extended Stay America Columbia - Stadium Boulevard I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that my staff did not communicate to you that we do offer many different amenities at the front desk. Our options include, shampoo/conditioner, toothbrush, toothpaste and much more. As this hotel’s manager, I can assure you that I have counseled my staff on the message to convey at check-in to ensure your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
4 years ago it was beautiful. now it's just ok. the toilet wasn't clean as i think it should be. it smelled stuffy.Genuine Expedia guest review
Response by Extended Stay America Columbia - Stadium Boulevard The staff and I read your comments about your stay with us. I am so glad that you found our staff to be friendly. However, we strive to provide guests with all the comforts of home, so I am disappointed to hear that we have fallen short on providing you with a 100% satisfactory stay. Please know, we are working on a light renovation which will serve as a great refresh for our hotel. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better
Bed was hard as a rock.Genuine Hotels.com guest review
The staff was very helpful. They gave me great driving directions. I would definitely return.Genuine Expedia guest review
Response by Extended Stay America Columbia - Stadium Boulevard I want to thank you for taking the time to post a review of your stay. We are pleased to know that we were able to assist you during your stay with us. We look forward to welcoming you back in the future!
"Nasty Hotel- Helpful People"
When we arrived in our room in the late evening, the toilet was full of someone else's waste and the toilet would not flush. We went down to the front desk to address the problem, the desk attendant was very sorry and tried to find us another room. She ended up sprinting to other floors to check to see if rooms were open and clean. Her efforts were […] greatly appreciated. However, this location was just a sub par hotel. Read moreGenuine Hotels.com guest review
"Great Bang for the Buck"
I found this hotel Clean and Comfortable. Basic? Yes. But for the price I thought it was a good place to stay. I like having a kitchen and I would stay here again.Genuine Hotels.com guest review
Very pleased with the hotel. Rooms were very clean and comfortable. Was in town for high school basketball tournament. Conveniently located for stadium, shopping, and eating. Rates were very reasonable. Will definitely stay when in town again.Genuine Hotels.com guest review
The room was nice. The location was close to interstate.Genuine Hotels.com guest review
"Great bang for the buck"
For the price, it was more than adequate. Full kitchen can make it even more economical. Bed could be a little more comfortable, but it was clean and everything worked.Genuine Expedia guest review
"Quality for Price"
Great Quality for the priceGenuine Hotels.com guest review
"cheap but not worth the aggravation"
The worst hotel I've stayed in. My 3rd floor room was very close to I 70, constant traffic noise throughout the night. I asked to be moved but no other non-smoking rooms available on side away from interstate traffic. The heating unit rattled and buzzed whenever it came on when thermostat set at 72. Vomit in drive-through area in front of entry doo […] r. Read moreGenuine Hotels.com guest review
"Never again - beware if you are not a smoker"
When I arrived, my room was not ready (at 5:15 p.m.). At 5:30, I received a smoking room (although I booked a non-smoking room) - the stench was nauseating. After just 15 minutes in the room, my clothing and other belongings reeked of smoke. The staff and management could do nothing for me except suggest that I "read the fine print" to see that it is […] up to their discretion on whether or not they honor your request for a non-smoking room. I returned the key and found other accommodations. Read moreGenuine Hotels.com guest review
"Extended Stay America...run the other way"
Staff was not prepared for my check-in and had to "find" me a room based on my requests for a non-smoking room away from elevator and vending. After finding me the "most non-smoking room" they had I went up to find the place wreaked of smoke. The decor was extremely outdated and they don't provide hair dryers because "they get stolen all the time". […] Then to top it off the bed was like sleeping on a board. Upon going to checkout I was greeted by a metal folding locked screen at the front desk at 7:15am on a Saturday. I muttered "oh really" as a woman walked in the front door and she said "it's me sorry I was running late". So I had to wait for her to get settled and unlock everything to check me out. I travel a lot for work and there are just certain things you come to expect from a hotel. This place delivered very few of them. Read moreGenuine Expedia guest review
"Not very clean - barely acceptable"
I have stayed at this location for 3 different visits in the last 3 weeks. Each room has been "less than" clean. For example, piles of dirt on the carpet, cigarette burns in bed covers, hairs in the tub and sink, the smell of smoke in the hallway. Also, in each room, the microwave would function, but they have removed the correct "turntable" and replaced […] it with one that does not rotate. This means that you have to hand-rotate food to cook it. An example is popcorn - if you don't rotate it, it burns quickly. I will never pick this hotel or this chain again. It was cheap - and you get what you pay for. Read moreGenuine Hotels.com guest review
We stopped in as the second to last leg on a long move, this was by far the largest room of the trip and took all 3 dogs. We were very happy with the service! The only thing knocking down the rating was that the bed felt really unstable in the bottom center and dropped a lot when you sat on it.Genuine Hotels.com guest review
clean room,quiet, but hard bed, worked great for the priceGenuine Hotels.com guest review
I appreciated the price but the quiet room was disappionting as you could hear the I-70 traffic to well all night long and the heavy footsteps from above The inconvenience of disposable cups for brushing teeth missed and the lack of shampoo availab;le in the room only noticing after i was in the shower the worst infraction was the disconnect of the […] internet I enjoyed no more than a couple hours and the internet was gone I was given a number to call to repair but I felt that was not my job to get it working get yourself another internet provider and get rd of all the espn newtworks and get a better line up of tv channels I love the kitchenette andfull size fridgeraTOR THE PLATES AND POTS WERE A GOOD SURPRISE THE TV AND MIRROR WERE POORLY PLACEeD AnD BOLTED DOWN i HAD TO WATCH TV WITH A GLARE DURING THE SUNNY HOURS THE CURTAINS WERE LIMITING AS TO WhETHER I WANTED DARKNESS OR LIGHT THERE WAS NO CHOICE IN HAVING A LIMITED LIGHTING FLOW IN THE ROOM MAYBE WITH LIGHTER CURTAINS UNDER NEATH THE HEAVY ONES i did enjoy the performance of the air conditioning as it was hot Read moreGenuine Hotels.com guest review
"Always a pleasure!"
My husband and I almost ALWAYS stay at an Extended Stay America hotel. They are all (to our knowledge) comfortable. friendly and clean. Not to mention extremely affordable. The reviews said that the beds were hard here- but ours was not.Genuine Hotels.com guest review
"Very clean room. Love the mini kitchen."
Have stayed at this location in the past and have been very pleased. The rooms are clean and the mini kitchen is a nice feature. The staff was very friendly.Genuine Hotels.com guest review
"Musty smell, hard bed, hard flat pillows"
"Extended Stay" translates to 'bring your own shampoo'. The room provided none, though you have a sparse kitchenette. You definitely would not want an extended stay on the hard cheap bed - it was not much more comfortable than the floor would have been, though with the musty smell in the room, the carpet must be a worse option than the bedding. The […] pillows were flat, thin, and about as cushiony as a cutting board. The room was hot and stuffy for the first couple of hours as no one cooled it down for our arrival. The toilet screeched when you applied the required extra effort to push down the lever, and you had to hold it down for 20 seconds or so to flush it completely. This is a no frills place and you have to be extremely tired to get sleep given the smell and the hard bedding. On a good note - the water was very hot and satisfying in the shower. Read moreGenuine Hotels.com guest review
The bed was like a rock had to sleep in recliner, front desk lady was no help, they gave me a room with a 13" tv will not stay here again no matter the price.Genuine Hotels.com guest review
"Disappointed, terrible room"
We stayed in the hotel because I was having surgery and my husband needed cheap place to sleep. I stayed the first night and the room had such a smoky smell I could hardly breath. I requested a nonsmoking room and when we went in it was so bad I called and they told me it was a nonsmoking room and there was no where elso to move us. The halls also reake Of […] tobacco smoke. Very disappointed and there was no other hotels to move to because there was a event going on. Bed was very, very hard. Read moreGenuine Expedia guest review
"Need comfortable beds"
The room was nice, the beds awful!!! I thought I was sleeping on a box spring. I actually looked to see if there was a matress or if it was two box springs. I was told there was a pool, there wasnt. Very disappointing.Genuine Expedia guest review
"Affordable but very basic"
I was disappointed that the bathroom only had bar soap available, since I assumed they would provide mini-shampoo. I stayed for two nights and had to purchase shampoo since I hadn't packed any. The mattress was firm to the point of uncomfortable and the pillows were thin. The hallway on the 3rd floor smelled heavily of cigarette smoke, though my room […] in particular was a non-smoking, so I'm not sure how they separate smoking rooms from non-smoking. The room faced the interstate, so traffic noise was constant. Overall it was definitely affordable, but I'd rather pay another $10 or $20 per night for additional creature comforts. Read moreGenuine Expedia guest review
"Nice place to stay with family"
Several family members reserved rooms at different times and upon checkin we asked to be placed in adjacent rooms and the staff was more than helpful.....Very nice hotel:)Genuine Hotels.com guest review
"Great stay, if you can get past the smell."
Thoroughly enjoyed our brief stay. The only issue we had was the pervasive odor of cigarette smoke throughout the hotel. Other than that, service and room were top-notch.Genuine Expedia guest review
"Great deal for the price"
Basic kitchenette hotel room -- worked perfectly for us, because we really needed it only for sleep during our stay, and the price was great. Close to highway, but quiet.Genuine Expedia guest review
"Good place to stay"
This is my third stay at this hotel. Nice amenities, friendly folks and a clean comfortable room.Genuine Hotels.com guest review
"Extended Stay-Columbia, MO"
Stay there at least two nights a week and I keep going back! Great staff...very freindly and accomodating! The rooms overall are spacious and comfortable. My one complaint would be the recliners...come on...replace those old, uncomfortable, shabby recliners!Genuine Hotels.com guest review
Perfect room, bed just wasn't too comfortable. I still slept but it could have been betterGenuine Hotels.com guest review
"Extended Stay Columbia MO"
Great place to stay...have stayed several times and will stay several more times!Genuine Hotels.com guest review
"Super Hard Bed"
Everything else about the hotel was fine. I used to live in Columbia, MO and I needed somewhere to stay over the football weekend. This was the best price for the 2 night stay I had. The only problem I had with the hotel was the bed. It was super SUPER firm. Almost like sleeping on solid ground. Everything else was fine. It is near I-70, but it didn't […] bother me while I slept. Read moreGenuine Hotels.com guest review
Not only was the bed the MOST uncomfortable I've ever not been able to sleep in, I also got an uninvited bed partner...a long skinny black BUG!!!Genuine Hotels.com guest review
"Very Nice Hotel"
I was in town for business, stayed overnight at this hotel, staff were very nice and friendly, room was very clean, slept well through nice, no people screaming in halls or loud noises, will be back and recommend this hotel to my colleages.Genuine Hotels.com guest review
"Extended Stay of America, Columbia,mo."
Very quiet, easyto get to , desk personel very helpful. Beds are not very comfortable, very hard.Genuine Hotels.com guest review
"Clean, accessible, good value"
This hotel is a great value for a short stay. Accessible to I-70 and to Stadium Blvd. (about 2 blocks from each). Room was clean, and although the hallway smelled like cigarette smoke, our room did not. Staff was courteous, and check-in and check-out were completely efficient.Genuine Hotels.com guest review
"It is okay, but you can find better."
The hotel is simple and convienent and the staff were friendly. The kitchen area is nice but the bed is dreadful. Hard (not just firm- HARD) and squeeky do not equal a good nights sleep. You also get NO toiletries (although they have them for sale in a vending machine) and minimal dishes in the kitchen. Internet is a flat rate per stay. The hotels down […] near the 63/70 intersection are much nicer and have many more conforts and ammenities for free and for around the same price. This hotel is very near a large park and they do allow pets for a small fee so that is helpful if you are traveling with pets but I would certainly recommend many many other hotels in the area in this price range over this one. Read moreGenuine Hotels.com guest review
A new facility with studio kitchen, fridge, large screen TV, etc. + great value for the dollar! Also... the staff was FLAWLESS ! - I travel a lot for my work (classical / touring musician) and this was an example of how a hotel SHOULD be ! Will be back !Genuine Hotels.com guest review
"Great choice for no-frills hotel"
The location was basic--no silly things like pools or exercise rooms. But, my family simply wanted a place to land after running around town all day. It was very quiet, it was acceptably clean (some dust, but nothing bad), the desk staff were very friendly and accomodating. The quiet alone was worth the absence of all that extra stuff that most people […] tend to focus on. Free wifi was also great. We will be back. Also...for travelers....beware of the "divergent diamond" over 70 near the hotel. Horrible, horrible thing! Read moreGenuine Hotels.com guest review
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