Sofitel Macau At Ponte 16 - Macau

Rua Do Visconde Paco De Arcos, Macau, macau
Hotel Info: 866-539-0037
Guest rating 4.6 / 5
100% Recommend
Location. The Sofitel Macau at Ponte 16 is located on the Zuhai river in Macau, China, 500 metres from the ruins of St Paul's and one kilometre from Senado Square, in the downtown area. Guia fortress is 1.5 kilometres away. Hotel Features. A high-rise international hotel with great views of the river, the Sofitel Macau offers a wide range of amenities including a casino, shopping centre, spa, outdoor pool, sauna and hot tub, and a hair salon. There are three restaurants and bars at the Sofitel...
22.19662, 113.53621
Hotel coordinates:

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Guest review summary

  • 4.6 Average rating: All Trip Types
  • 100% Recommended
  • 14 Reviews
  • 4.9  Hotel Service
  • 4.9  Room Comfort
  • 4.9  Hotel Condition
  • 4.9  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (14) 4.6
Business (1) 4.0
Romance (3) 4.3
Family (2) 4.5
With Friends (2) 5.0
All Others (6) 4.8

Overview

Location. The Sofitel Macau at Ponte 16 is located on the Zuhai river in Macau, China, 500 metres from the ruins of St Paul's and one kilometre from Senado Square, in the downtown area. Guia fortress is 1.5 kilometres away.
Hotel Features. A high-rise international hotel with great views of the river, the Sofitel Macau offers a wide range of amenities including a casino, shopping centre, spa, outdoor pool, sauna and hot tub, and a hair salon.

There are three restaurants and bars at the Sofitel Macau, including a fine-dining restaurant with al fresco terrace, which specialises in French cooking. There is also a poolside bar serving drinks and snacks, and a lobby cocktail bar.

The business centre offers assistance for meetings, conferences and other functions.

Guestrooms. The 408 air-conditioned guestrooms have a neutral colour-schemes with coordinating curtains, throw cushions and bedspreads. Amenities include satellite television with pay movies, refreshment trays, minibars, high-speed Internet access and safes. Complimentary L'Occitane toiletries, bottled water and newspapers are provided. Bathrobes and slippers are also provided.

Expert Tip. St Paul's cathedral was built in 1602 and destroyed by fire in 1835. Only the southern facade remains.

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Amenities

Services

  • Airport transportation (surcharge)
  • ATM/banking
  • Babysitting or child care
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Doorman/doorwoman
  • Fitness facilities
  • Floor butler
  • Hair salon
  • Internet access in public areas - surcharge
  • Laundry facilities
  • Limo or Town Car service available
  • Massage - treatment room(s)
  • Multilingual staff
  • Parking (free)
  • Parking (valet)
  • Safe-deposit box - front desk
  • Sauna
  • Security guard
  • Steam room
  • Tour assistance
  • Wedding services

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering
  • Room service (24 hours)
  • Secretarial services

Accessibility Features**

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Rooms (all rooms include)

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • High-speed Internet access
  • Housekeeping
  • In-room safe
  • Iron/ironing board
  • Iron/ironing board (on request)
  • LCD television
  • Minibar
  • Multi-line phone
  • Pay movies
  • Phone
  • Premium bedding
  • Rollaway beds
  • Satellite television service
  • Separate bathtub and shower
  • Sewing kit
  • Slippers
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Casino;
  • Elevator/lift;
  • Elevator/lift attendant;
  • Number of floors: 20;
  • Number of rooms: 408;
  • Poolside bar;
  • Restaurant(s) in hotel;
  • Suitable for children;
  • Swimming pool - outdoor;
  • Swimming pool - outdoor seasonal;
  • Umbrella;
  • Year Built 1602
Check-in time is 3 PM
Check-out time is 11 AM
Pets not allowed

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Mistral Restaurant - Modern restaurant with terrace seating and river views, serving French and Mediterranean cuisine. Buffet and á la carte dining.

Rendezvous - Lobby bar with contemporary decor serving a selection of fine wines, premium spirits, and cocktails.

Pool Bar - Poolside bar offering a selection of light snacks and beverages.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.


  • Basketball nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Helicopter/airplane sightseeing nearby
  • Playground nearby
  • Running track/path nearby
  • Swimming on site

Guestrooms Guestrooms

Deluxe Twin

Hotel Info: 866-539-5093

Two twin beds. Feather bedding with down duvets. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries.

All rooms include All rooms include
  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Bathroom scale
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary bottled water
  • Complimentary newspaper
  • Cribs (infant beds) available
  • Designer toiletries
  • Desk
  • Direct-dial phone
  • DVD player
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Handheld shower
  • High-speed Internet access
  • Housekeeping
  • In-room safe
  • Iron/ironing board
  • Iron/ironing board (on request)
  • LCD television
  • Minibar
  • Multi-line phone
  • Pay movies
  • Phone
  • Premium bedding
  • Rollaway beds
  • Satellite television service
  • Separate bathtub and shower
  • Sewing kit
  • Slippers
  • Smoking permitted
  • Turndown service
  • Voice mail
  • Wake-up calls
Accessibility features

Executive Bed

Hotel Info: 866-539-5093

One king bed. Feather bedding with down duvet. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries.

All rooms include
Accessibility features

Junior Suite Club Sofitel, 1 King bed

Hotel Info: 866-539-5093

1 king bed. Premium bedding. Desk. In-room safe. 37-inch television. Television - LCD. Television - Satellite service. Cable/satellite TV. Pay movies. DVD player. Direct-dial phone. Multi-line phone. Telephone. Voice mail. Clock radio. Minibar. Bottled water in room (complimentary). Coffee/tea maker. Separate bathtub and shower. Handheld shower. Bathroom telephone. Designer toiletries. Bathrobes. Slippers. Bathroom scale. Hair dryer. Iron/ironing board. Complimentary newspaper. Blackout drapes/curtains. Turndown service. Air conditioning. Climate control.

All rooms include
Accessibility features

Luxury Room 1 King bed River views

Hotel Info: 866-539-5093

One king bed. Feather bedding with down duvet. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries.

All rooms include
Accessibility features

Superior Bed

Hotel Info: 866-539-5093

One king bed. Feather bedding with down duvet. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries.

All rooms include
Accessibility features

Superior Executive Bed

Hotel Info: 866-539-5093

One king bed. Feather bedding with down duvet. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with rain shower, bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries. Use of Club Lounge facilities.

All rooms include
Accessibility features

Superior Twin

Hotel Info: 866-539-5093

Two twin beds. Feather bedding with down duvets. Contemporary decor in creams and browns. High-speed Internet, 37-inch LCD television with satellite channels, tea and coffee facilities, and complimentary newspapers. Bathroom with bathrobes, slippers, hair dryer, and complimentary L’Occitane toiletries.

All rooms include
Accessibility features

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.

Area map

A short guide to Macau

The peninsula of mainland Macau is the historical heart of this former Portuguese colony. Packed into the maze of narrow streets are 2 forts, several churches, cobblestone Largo de Senado Square, the Macau Grand Prix, and famous Casino Lisboa. Fast boats depart from Macau for Hong Kong (1 hour journey).

see all hotels in Macau

Nearby Activities & Points of Interest

Less than 0.5 mile

  • St. Anthony's Church - 400 yards
  • Na Tcha Temple - 500 yards
  • Na Tcha Temple - 500 yards
  • Ruins of St. Paul's Cathedral - 500 yards
  • St. Dominic's Church - 500 yards
  • Museum of Sacred Art and Crypt - 500 yards
  • Leal Senado - 500 yards
  • Senado Square - 500 yards
  • Holy House of Mercy - 500 yards
  • Sir Robert Ho Tung Library - 500 yards

3.0+ mi

  • Macau Intl. Airport (MFM) - 3.7 miles
  • Zhuhai Airport (ZUH) - 17 miles
  • Hong Kong Intl. Airport (HKG) - 27 miles
  • Shenzhen Intl. Airport (SZX) - 36 miles

Reviews

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Sofitel Macau At Ponte 16 2009.11.23
Recommended Trip type: All Others "Excellent Room"

Reviewed by Tom of Cupertino on Nov 23, 2009

I stayed on a Wednesday night and found this place to be a great value. The front desk person was friendly and the room was very comfortable. There were very minor maintenance problems with the room that were immediately fixed. The location was perfect for my needs, but it may not be for some people. For example, if you are interested in going to Taipa Island, it will take a long time because of the distance and heavy traffic. There is a free hotel shuttle bus service to the ferry (where you can take free shuttle buses to other casinos) and to the nearby China border city of Zhuhai. My only major criticism of the hotel is with this shuttle service. Some of the shuttle buses seat only 16 people (a few buses in the system are larger but you will not know when these buses are scheduled). Once I was in line when there were more than 16 people waiting - getting on the bus became a competitive sport. Also, there is very limited luggage storage space. The shuttle bus situation is not a deal breaker but is something to be aware of.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 4.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.11.03
Recommended Trip type: Family "Great interior and amenities, convenient location but old neighborhood"

Reviewed by a Hotels.com guest on Nov 3, 2009

Very nicely appointed even with remote operated window curtains and curtains between the bathroom and bedroom! Shower was great. Comfortable, clean and large room and great swimming pool. Convenient/walkable but located in an old area of town that some may not prefer to walk through. Friendly staff. Would have liked free internet, at least in the business office!

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 4.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.10.12
Recommended Trip type: With Friends

Reviewed by a Hotels.com guest on Oct 12, 2009

This guest did not leave a comment.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.10.08
Recommended Trip type: With Friends "Excellent All Around"

Reviewed by a Hotels.com guest on Oct 8, 2009

This is my first trip to Macau and this hotel was great. I was treated like royalty and the staff and facilities were beyond my expectations. I will be back.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.10.04
Recommended Trip type: Family "Cozy but short"

Reviewed by M of USA on Oct 4, 2009

The hotel is very cozy and roomy, except with a little uncomfortable issue, which is it does not have electrical outlet for the hairdryer, hence I had to dry my hair on bed without a mirror. The hotel is within walking distance to the ruin of St. Paul gate and shopping and restaurant area. The only shortage of service the hotel should provide to its guest is airport bus shuttle service. the hotel only provide free shuttle service from and to ferry terminal. Overall, the hotel is comfy and the sfaff is polite and helpful. recommended.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 4.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.09.16
Recommended Trip type: Romance "Quality Hotel - Not a Destination"

Reviewed by Chris of Hermosa Beach on Sep 16, 2009

The quality of this hotel was wonderful. From desk service superb (they helped with ferry tickets, anything we required). The rooms great, modern and comfortable. Only one restaurant for this great hotel and service there below expectations. Too bad no formal restaurant matching hotel quality. Casino at hotel is not western standard and appeared dingy, smokey, and not someplace you would spend time gambling if you enjoy venues like Vegas.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.06.29
Recommended Trip type: Business

Reviewed by a Hotels.com guest on Jun 29, 2009

This guest did not leave a comment.

Overall Rating

4.0 out of value="5"
  • 4.0 Hotel Service
  • 4.0 Hotel Condition
  • 4.0 Room Comfort
  • 4.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.06.01
Recommended Trip type: All Others "Very good excellent value"

Reviewed by D of London on Jun 1, 2009

Brand new hotel, very nice rooms, staff were friendly. I would definitely recommend it, especially for the price I paid.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2009.01.06
Recommended Trip type: All Others "Very great overall experience!"

Reviewed by Hong of Los Angeles on Jan 6, 2009

Hotel was very nice and had great service. The only thing I didn't like much was the location. It was towards the end of where the life was happening. A good 15 min. walk down to the other Casinos. So if you don't mind walking and being away from the fun stuff, this would be your hotel. There was not much clubs or bars. The only place we drank was inside the Hotel cafe. Which had I would say the best rates during happy hour. The prices of food was very reasonable. Overall, very good place for the price.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2008.10.07
Recommended Trip type: Romance "Good property in a residentail location"

Reviewed by a Hotels.com guest on Oct 7, 2008

Only complaint was the horrible charge of MOP160 per day for internet (around US$21) which i think is way too excessive. otherwise it's a great property.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2008.10.07
Recommended Trip type: Romance "Could have been a 6-star hotel"

Reviewed by Raymond of Plano on Oct 7, 2008

I was totally impressed by the time I stepped inside our room. The size of the room is huge. They pay attention to every minute detail, every corner is clean as if the room has never been occupied. They also got retractable shades on the window and the see-thru bathroom wall. The bathtub has its own LCD TV, separate from the shower stall. The shower and the toilet each have heavy glass doors. To top them all are the 50inch LCD TV, the goose down blankets and pillows, the no-cheap furnitures, etc. I've stayed many times at Four Seasons, but with all due respect, I found way better at Sofitel Pointe 16. My praises just goes on and on.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness
Sofitel Macau At Ponte 16 2008.09.25
Recommended Trip type: All Others "outstanding hotel"

Reviewed by a Hotels.com guest on Sep 25, 2008

Hotel is very clean and comfortable and the price is excellent.

Overall Rating

4.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following English reviews were posted by Hotels.com guests from other countries

Sofitel Macau At Ponte 16 2008.09.19
Recommended Trip type: All Others "A stunning hotel"

Reviewed by M of London on Sep 19, 2008

The hotel apparently opened in April 2008 and still looks amazingly new. It has beautiful furnishings and the staff are extremely helpful.

Overall Rating

5.0 out of value="5"
  • 5.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

The following foreign language reviews were posted by Hotels.com guests from other countries

Sofitel Macau At Ponte 16 2008.12.03
Recommended Trip type: All Others "GREAT LUXURY HOTEL AND CASINO"

Reviewed by S of Copenhagen on Dec 3, 2008

This five star hotel is a steal. By far the best hotel I have experienced so far. ! Great rooms, PlasmaTVs, bathtub, everything. Amazing at this rate.

Overall Rating

5.0 out of value="5"
  • 4.0 Hotel Service
  • 5.0 Hotel Condition
  • 5.0 Room Comfort
  • 5.0 Room Cleanliness

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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