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  • Best Western Plus the Inn of Lackawanna
  • All hotels in Lackawanna, New York, United States
All hotels in Lackawanna, New York, United States
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1 room,  2 adults 
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Room 1:

Best Western Plus the Inn of Lackawanna - Lackawanna

42.817678, -78.846872
2.5 stars
2500 Hamburg Turnpike, Lackawanna, NY, 14218 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $113
available on 05/24/13
Price Match Guarantee
4.2 78 5

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    Best Western Plus the Inn of Lackawanna
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    Landmarks near Best Western Plus the Inn of Lackawanna

    • Our Lady of Victory Basilica Hotels - Lackawanna 1.3 miles
    • Buffalo and Erie County Botanical Gardens Hotels - Buffalo 1.4 miles
    • Tifft Nature Preserve Hotels - Buffalo 2.1 miles
    • Trocaire College Hotels - Buffalo 2.7 miles
    • McKinley Mall Hotels - Buffalo 2.9 miles

    Nearest hotels to Best Western Plus the Inn of Lackawanna

    • Econo Lodge South
      2.0 stars
      2.4 miles from Best Western Plus the Inn of Lackawanna - Lackawanna
    • Hampton Inn Buffalo South I90
      2.5 stars
      3.1 miles from Best Western Plus the Inn of Lackawanna - Lackawanna
    • Staybridge Suites West Seneca
      3.0 stars
      3.1 miles from Best Western Plus the Inn of Lackawanna - Lackawanna
    • Country Inn and Suites Buffalo South
      2.5 stars
      3.1 miles from Best Western Plus the Inn of Lackawanna - Lackawanna
    • MCKINLEYS HOTEL
      3.4 miles from Best Western Plus the Inn of Lackawanna - Lackawanna

    Top Hotels in Lackawanna

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    • Days Inn Lundy's Lane
      2.5 stars
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      "Great hotel for the price" Reviewed by a Hotels.com guest on Feb 26, 2013

      Hotel lobby was nice and welcoming but the hotel corridors and elevator were very dark and depressing. Room was clean and tidy but one major downfall about the room was that the electric fireplace was not working!! We turned it on for 1 minute and then it started making loud grinding noises thus we could not sue the electric fireplace and and had to stick to the central heating unit which was very slow at heating up the room. The first night in the room had to be spent under the warmth of the sheets.

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      2.0 stars
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      "" Reviewed by a Hotels.com guest on Feb 26, 2013

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    Overview of Best Western Plus the Inn of Lackawanna - Lackawanna

    Location.
    Situated in Lackawanna, Best Western Plus the Inn of Lackawanna is close to Our Lady of Victory Basilica, Buffalo and Erie County Botanical Gardens, and Tifft Nature Preserve. Also nearby are Trocaire College and McKinley Mall.

    Hotel Features.
    Best Western Plus the Inn of Lackawanna has an indoor pool and a fitness facility. Wireless Internet access is complimentary in public areas. The hotel features business amenities including a 24-hour business center and a meeting/conference room. Guests are served a complimentary breakfast. The staff can provide event catering and business services. Additional amenities include laundry facilities, complimentary newspapers in the lobby, and a safe deposit box at the front desk. This is a smoke-free property.

    Guestrooms.
    The 59 air-conditioned guestrooms at Best Western Plus the Inn of Lackawanna include coffee/tea makers and hair dryers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with satellite channels. All accommodations provide desks and direct-dial phones with voice mail; free local calls are offered (restrictions may apply). Additional amenities include irons/ironing boards and clock radios.

    Image of Best Western Plus the Inn of Lackawanna, Lackawanna
    4.2 out of 5 Excellent (78 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    A group of my friends and I stayed here for a comedy show in the area. Very nice rooms and hospitable staff. Thank you! Reviewed by a Hotels.com guest on Jan 29, 2013

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $113
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Two queens non-smoking

    King non-smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM

    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • 24-hour business center
    • Air-conditioned public areas
    • Elevator/lift
    • Free outdoor parking
    • Free Wi-Fi
    • Number of buildings/towers - 1
    • Number of floors - 3
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 59
    • See more facilities
      • One meeting/conference room
    • Rooms (all rooms include)
    • Clock radio
    • Coffee/tea maker
    • Desk
    • Direct-dial phone
    • Free local calls
    • Hair dryer
    • Iron/ironing board
    • Refrigerator
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Air conditioning
      • Connecting / adjoining rooms available
      • Cribs/infant beds (complimentary)
      • Free Wi-Fi
      • HBO
      • Satellite TV service
      • Voice mail
    • Services
    • Complimentary newspapers in lobby
    • Fitness facilities
    • Free breakfast
    • Laundry facilities
    • Safe-deposit box at front desk
    • Business & Event
    • 24-hour front desk
    • Business services
    • Event catering
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Guests are offered a complimentary continental breakfast.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a fitness facility.

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Lackawanna, New York, United States
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    42.817678, -78.846872
    Hotel coordinates:

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    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Our Lady of Victory Basilica - 1.3 miles
    • Buffalo and Erie County Botanical Gardens - 1.4 miles
    • Tifft Nature Preserve - 2.1 miles
    • Trocaire College - 2.7 miles
    • McKinley Mall - 2.9 miles
    • Cazenovia Park - 3.0 miles

    3.0+ mi

    • Orchard Acres Park - 3.3 miles
    • First Niagara Center - 4.2 miles
    • Special Events Only Station - 4.3 miles
    • Ralph Wilson Stadium - 4.4 miles
    • Buffalo Niagara Intl. Airport (BUF) - 9.9 miles
    • Niagara Falls Intl. Airport (IAG) - 20 miles
    • St. Catharines Niagara District Airport (YCM) - 30 miles
    All hotels in Lackawanna, New York, United States
    Reviews
    • All (78)
    • Business (6)
    • Romance (0)
    • Family (15)
    • Friends (7)
    • Other (50)
    4.2 / 5
    Excellent

    Score breakdown (from 78 reviews)

    • 5.0
      (30)
    • 4.0
      (36)
    • 3.0
      (9)
    • 2.0
      (2)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.2
    • Comfort
      4.3
    • Condition
      4.3

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    Grace
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Great stay!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    A group of my friends and I stayed here for a comedy show in the area. Very nice rooms and hospitable staff. Thank you!
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    Terri
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good
    "Nice for the price"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Good hotel...the area wasn't the greatest but if you have transportation you're not far from civilization...also not far from a great breakfast joint...Nathan's Ridge...try it. The Red Velvet Pancakes are awesome.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    DJ
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "come again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Clean. Was nice to have a real smoke free room. Would stay again.
    Genuine Expedia guest review
    Other trip
    Nov 11, 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Recommended"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I recommend this hotel. PROS: 1) Overall clean room, lobby, common areas 2) nice exercise room 3) comfortable bed 4) Good staff 5) Located on main highway for easy access to Buffalo 6) better than average breakfast with sausage and eggs 7) All facilities in working order CONS: 1) like 99% of all hotels, THEY NEED TO VACUUM ALONG THE EDGES! 2) not many […] places to eat nearby, no fast food anywhere in sight 3) located in an industrial area 4) they have a policy of priority for truckers for early check-in Read more
    Genuine Hotels.com guest review
    Family trip
    Oct 1, 2012
    Dr. D.
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Family friendly"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel staff were all helpfuland friendly. The breakfast supplied many choices and the attendent was always ready to resupply as needed. The pool is small but perfect size and depth for our grandsons to enjoy. Quiet location. Resturants a short drive.
    Genuine Expedia guest review
    Other trip
    Aug 24, 2012
    Nana and Papa
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good
    "Room was fine"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Hotel was clean and comfortable but in the middle of nothing. This was fine for our purposes since we were only passing through for one night.
    Genuine Expedia guest review
    Other trip
    Jul 27, 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Have stayed here many times..we liked it even though our friends from Hamburg said its a rough part of town..
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Best West overnight"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I have nothing bad to say about my stay. Room was clean and quiet. Breakfast was the average hotel fare, I was just passing through and this hotel worked out great.
    Genuine Expedia guest review
    Other trip
    Jun 30, 2012
    Tony
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    The hotel was located in a sparse neighborhood, but overall was decent.
    Genuine Hotels.com guest review
    1 night business trip in Jun 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    Rebecca
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good
    "Weekend Trip"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel is relatively new but the furniture is not well kept.
    Genuine Hotels.com guest review
    2 night trip with friends in May 2012
    Marty
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Nice comfortable hotel."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice comfortable beds. Good shower pressure. Breakfast was decent. What I had expected. There isn't much to do around though.
    Genuine Expedia guest review
    Other trip
    May 14, 2012
    SG
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good
    "So, so"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Very small pool...closes at 9PM, not great with kids
    Genuine Expedia guest review
    Other trip
    Apr 29, 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    the room was very clean with plenty of towels.
    Genuine Hotels.com guest review
    4 night trip in Apr 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "great"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    All the personnel we had contact were warm and friendly. The hotel was being remodeled but was clean and no dust from the construction.
    Genuine Expedia guest review
    Other trip
    Apr 5, 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Clean and comfortable"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel was clean and comfortable. It is a quick, straight drive to downtown Buffalo. My only complaint would be that there is not much insulation in the walls so you can hear everything. If you are a light sleeper, take some earplugs! Other than that, I would recommend this hotel!
    Genuine Expedia guest review
    Other trip
    Feb 20, 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jan 2012
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice, clean, hotel. Problem I had is there are no restaurants nearby. This hotel is surrounded by factory looking buildings.
    Genuine Hotels.com guest review
    1 night trip with friends in Dec 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Pleasantly Surprised"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I'm used to being disappointed in hotels, but this time my wife and I were surprised to see how nice and clean the hotel was. The outside, lobby, and rooms were all impressive. No trace of smoky smell in the room. Comfortable bed and nice shower.
    Genuine Expedia guest review
    Other trip
    Dec 7, 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "thin walls"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    it looked very newly renovated; my only complaints is no food for purchase; drink vending machines only; there is nothing close by--no fast food or anything. The next room, we could hear every time they turned on their water, and when they left, it sounded like someone was trying to bust down our door. otherwise, very clean. The staff was what you expect […] in the Northern US Read more
    Genuine Hotels.com guest review
    1 night trip in Dec 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Great new hotel"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a great new hotel. Not the best location, but worth the savings. I have been back a second time because it was so nice.
    Genuine Expedia guest review
    Business trip
    Nov 16, 2011
    Theo
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Awesome Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Spent the weekend in upstate NY . . from our hotel we went to the Falls , Buffalo and a Bill's game . . what a central spot . . .walls are thin, but no biggie
    Genuine Hotels.com guest review
    3 night trip in Nov 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Best Western Plus Lackwana NY"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was surprised that this hotel rating was only a 2 1/2 when I checked on line. It was clean, nice, well staffed, decorated beautiful. We had a wonderful stay.
    Genuine Hotels.com guest review
    1 night trip with friends in Oct 2011
    Charlotte Y
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "i,LL COME BACK"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    IT,S A NICE HOTEL IN GOOD QUATE NEIGHBOUR HOOD. THE MANAGEMENT MIGHT LIKE TO TALK TO LOCAL AUTHORITIES TO SEE WHAT CAN BE DONE CONCERNING ENTRANCE/EXIT TO THE HOTEL .IT IS ON A BUSY HIGHWAY AND SOMETIMES IT GETS A BIT RISKY TO ENTER OR EXIT THE PREMISE P KARANJA
    Genuine Hotels.com guest review
    2 night family trip in Jul 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "BUF trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everyone was very friendly, the location was perfect and the price was GREAT for what it is. I know it doesn't have a very great star rating, but it worked well for us. We were on an adventure using public transportation and it worked well!
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Very satisfied"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very nice little hotel, very clean and quiet. Nice pool, great breakfast too
    Genuine Expedia guest review
    Other trip
    Oct 11, 2011
    Chris H
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Great hotel and staff; a bit of a drive"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had a great stay while at this hotel. The staff at the hotel were great and were willing to help me with whatever I needed. The bedroom and bathroom were large for the price and were very clean and comfortable. My only problem was that the hotel was pretty far from the airport (about a $50 cab ride) and there was very little to do in the area. However, […] the accomodations and staff offset the distance from the airport. Read more
    Genuine Expedia guest review
    Other trip
    Oct 6, 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "comfortable lodging"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    hotel was clean. staff helpful. location good.
    Genuine Expedia guest review
    Other trip
    Oct 3, 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "very satified"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    After spending one night in a different filty hotel for the same price, we were so relieved to find a clean, welcoming hotel. Tastefully done. Rooms were spacious and very clean. I am somewhat of a neat-freak, so it was wonderful to end our trip in a room we felt comfortable in and were able to get a good night sleep. Wish I could have this quality/cleanliness […] everywhere I stay in the future. By the way, I am not one to leave reviews! Read more
    Genuine Hotels.com guest review
    1 night family trip in Sep 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Convenient to Thruway and Stadium"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Clean, large room. Great shower and lots of towels. Nice continental breakfast which was kept well stocked.
    Genuine Expedia guest review
    Other trip
    Sep 20, 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good
    "Receptionist Unfriendly and Bad Room"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      3.0
    • Condition
      3.0
    Receptionist was not that friendly when I arrived to check-in. I was a few hours early and she did not like that I was there early, but still gave me room keys. The room they gave me was right next to the staircase and an exit door. So, we heard people going up and down stairs and the door slamming all night. The room was clean, beds were comfortable, […] but the surrounding neighborhood was questionable. The continental breakfast was ok for what is was. When I checked out, the receptionist never asked about our stay. I would have mentioned the lack of sound-proof in the room, but she did not care. Based on the unfriendliness of the receptionist and bad room, I would not recommend a long stay here. Read more
    Genuine Hotels.com guest review
    1 night trip in Aug 2011
    Terry
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "It's not bad"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Its room is big and clean, but soundproofing is too bad. so you can hear of noise from next room.
    Genuine Expedia guest review
    Business trip
    Jul 31, 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Hidden Gem"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    If you need a place to stay south of Buffalo, this is a really convenient & clean hotel. We we're in town for a wedding in Hamburg, visited friends in Gowanda, and went north one day to The Falls so my son could see them. It was a good central location to hit those spots and reasonable enough considering the quality of the hotel. Hot Waffles and more […] available in the lobby in the mornings and the staff was very helpful when we needed them. Read more
    Genuine Expedia guest review
    Other trip
    Jul 26, 2011
    Chris S
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Best Western Plus of Lackawanna"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    As other reviewers have pointed out, the hotel is located in an industrial area, however, it was conveniently located to restaurants, shops and casino. Overall, it was clean and affordable and worked well for a one night stay on our way to Ontario.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Diamond in the Rough"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Of the 4 hotels we stayed in on vacation, BW Lackawanna was the nicest and the hotel we compared all the others to. My husband liked that each bed came with 4 pillows and the fridge was convenient for traveling with kids. The room was spacious, modern and clean. I took the kids to the pool in the evening and although it was small, it was clean too. […] The breakfast selection was great, very family friendly with a staff person stocking supplies and cleaning tables. The neighborhood around the hotel wasn't the best but the hotel was a pleasant surprise. Read more
    Genuine Expedia guest review
    Other trip
    Jul 19, 2011
    Shari L
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jul 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Best Western Plus the Inn of Lackawanna"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We were taking a trip to Niagara falls and since we booked at the last minute, all the hotels at the falls were booked. Based on the generally favorable reviews on this website, I decided to book here. This is an excellent hotel that is clean, well-maintained with a friendly staff. They went out of their to help me with information. The breakfast was […] actually very good with a lot of choices and my kids loved it. I would definitely stay here again and highly recommend it to other people planning a visit there. Read more
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Best Western Plus the Inn of Lackawanna/ Buffalo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great place to stay! Good clean rooms, and a great staff.
    Genuine Hotels.com guest review
    4 night business trip in Jun 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent
    "Cool Stay"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Traveled From Rochester, NY- The Hotel Was Good: Rooms Were Clean, The Bed Was Comfortable & The Bathrooms Were Nice, A Little Drive To HSBC Arena (Downtown Area) So You Will Need A Car. Front Desk Staff Was Friendly Overall We Were Pleased.
    Genuine Hotels.com guest review
    1 night trip in Mar 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Visit to Buffalo"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Visiting from Toronto - Buffalo Sabres game at the HSBC Arena. Wanted to spend the night somewhere close but not have to spend a fortune. The rate was great, the hotel itself was clean, staff were friendly and curtious. Bonus - Complimentary breakfast and there was pool - my 10 yr old son loved it....
    Genuine Hotels.com guest review
    1 night family trip in Mar 2011
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    10 night trip in Dec 2010
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Unless you have your own transportation, this hotel is inconvenient to area restaurants, shopping and sightseeing. I would recommend this hotel only if the traveler(s) had other activities planned in the immediate area.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2010
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Best Hotel while travelling to Naigara"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Absolutely nice and great experence with the hotel and their staff.
    Genuine Expedia guest review
    Other trip
    Sep 15, 2010
    Kedar D
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    5.0 / 5
    Outstanding
    "Nice hotel but not much near the hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had to stay in Buffalo for a week for my job and this was the cheapest hotel I could find in the Buffalo area. The hotel itself is along lake Erie but it is across the road and there are old abandoned warehouses across the street meaning you can’t really see the lake. There are no nearby restaurants (meaning within walking distance) and there is not […] really a neighborhood feel to the place. It sits as a lone sentinel near Lake Erie. If you look hard enough there is a mall and shopping area about five miles away with a lot of different food places and entertainment. The hotel itself is very nice. It is also new, built in 2007. It has a pool but I did not get to partake in that. The rooms were clean and very nice and it had a refrigerator and microwave in it. The bed was comfortable and the bathroom was modern and clean. The staff were friendly and the area is quiet. Breakfast is a bit above the norm and includes a waffle maker. There are other standard breakfast options like cereal, muffins, toast etc. The breakfast area was always crowded and I ended up eating it in my room every day except once. For the size of the hotel there are not enough tables to sit everyone at breakfast. If you are looking for a nice, safe place to stay and do not care that it sits alone in a somewhat desolate area, then this is a great hotel to stay. Read more
    Genuine Expedia guest review
    Business trip
    Aug 27, 2010
    Scott H
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    2.0 / 5
    Fair

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Aug 2010
    A Traveller
    US

    Best Western Plus the Inn of Lackawanna - Lackawanna
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overpriced
    Genuine Hotels.com guest review
    1 night family trip in Aug 2010
    A Traveller
    US
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