All hotels in Storm Lake, Iowa, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1520 E Lakeshore Dr, Storm Lake, IA, 50588, United States of America, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 42 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.0
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.3
3.0 / 5Good
"dont eat there."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel was adequate, but what other option do you have? We were fortunate to stay on a Sunday, when the price was around $100 a night. Weekend rates are WAY out of proportion - over $250! View of the frozen lake was okay. Must be spectacular during the summer. WARNING: stay clear of the restaraunt. Very nice on the surface, but that's only to mask the horrid service, food quality, and outrageous prices.
Genuine Hotels.com guest review
Response by King's Pointe Waterpark Resort
Jeff & Heidi- Thank you for taking the time to write a review in regards to your stay at King’s Pointe. I am sorry to hear about your poor visit at the Regatta Grille. We have high standards in regards to service and food quality, so it concerns us that these expectations were left unfulfilled. I want you both to know that your comments will be used constructively in our ongoing operations. Again, thank you and we appreciate you taking the time to write a review.
1 night family trip Mar 8, 2015
Jeff and Heidi
US
5.0 / 5Outstanding
"survey says."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It needs a hot tub, what kind of water park doesn't have a hot tub.
Genuine Hotels.com guest review
1 night business trip Feb 16, 2015
keith
US
5.0 / 5Outstanding
"highly recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Friendly staff. Great dining at Regatta Grille. Clean & Comfortable rooms.
Genuine Hotels.com guest review
Response by King's Pointe Waterpark Resort
Dear stephanie, Thank you for your review. We are very happy to hear you were satisfied with our staff, Regatta Grille and hotel rooms. We look forward to seeing you back again! Thank you, Sam Kavan Sales Coordinator
1 night business trip Jan 26, 2015
stephanie
US
5.0 / 5Outstanding
"highly recommend"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
beautiful hotel and rooms! Very comfortable!
Genuine Hotels.com guest review
Response by King's Pointe Waterpark Resort
Dear Raven, We apologize for the delayed response but we appreciate your review and feedback. It is great to hear you thought King's Pointe Resort was beautiful and you felt comfortable here! Again, thank you for your review and we hope to see you back soon. Thank you, Sam Kavan Sales Coordinator
1 night business trip Jan 11, 2015
Raven
US
4.0 / 5Excellent
"business at Storm Lake"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was my first stay in Storm Lake and it was mainly business. I use the conference room and it was just the right size for I needed. The staff was friendly and helpful. Next time I visit Storm Lake I'll be staying here.
Genuine Hotels.com guest review
4 night business trip Dec 8, 2014
Ray
US
5.0 / 5Outstanding
"We were very pleased with our room---quiet,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were able to relax, visit with sisters & cousins
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
US
2.0 / 5Fair
"Maybe your only choice..."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Maybe the waterpark is something good, but the overall facility is dated (for example, they have gargantuan tube TVs) and is just one of those places where nothing seems to be right. Staying here in the late fall was just depressing. Had I known there was somewhere else I could stay, would likely have done so. Remarkably poor housekeeping, which was a bit frustrating. Desk had a chair that was like 40" below it - if I you were like 5'3" you wouldn't have been able to reach the desk from a sitting position.
Genuine Expedia guest review
Other trip Oct 16, 2014
A Traveler
US
4.0 / 5Excellent
"Vacation"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The only thing I have any complaint it's that we happen to go during the time with water resort was closed. Bummer that got my bathing suit and couldn't used it. Otherwise overall it was great. The cleanliness and bed was comfortable (slept like a log everyday) Staff was really friendly
Genuine Hotels.com guest review
3 night family trip Sep 7, 2014
A Traveler
US
4.0 / 5Excellent
"Great location, Old TVs, Poor Internet"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The rooms were great - nice beds, nice amenities, but, while the television reception was good, it was an older, tube type and one of the rooms was missing a remote. The internet in the lobby was excellent, but once in our rooms, you could barely get a signal - to the point we gave up. The hotel has a great view of Storm Lake and has indoor and outdoor water parks, golf, and mini-golf. Nice amenities for families. Didn't get to try the restaurant as it doesn't serve breakfast during the week.
Genuine Hotels.com guest review
1 night business trip Aug 18, 2014
Geoff
US
3.0 / 5Good
"Water Park was awesome Hotel overpriced"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The indoor outdoor water park was awesome and our grandkids had a blast. Lake area for boating is also very nice but hotel itself was WAY overpriced and didn't include water park tickets. There must have been some specials that we didn't know about because this was not family affordable. When we checked in, the floor outside our door still had the previous guest's room service dishes. They were still there after we had returned from supper. Checkout time was 11am but none of our cards worked to open our door when we returned from breakfast at 10:15. Restaurant was reasonably priced and kid friendly but food was so so. My advice is stay at the Super 8 and just pay the daily fee for the water park.
Genuine Expedia guest review
Other trip Jul 27, 2014
Deb
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice, clean, loved the view of the lake from balcony. We didn't use the waterparks - no time - but they looked fantastic!
Genuine Expedia guest review
Other trip Jul 14, 2014
A Traveler
US
4.0 / 5Excellent
"Fun family experience."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very friendly and helpful. Wonderful lakeside views. My grandkids loved the water park! I was able to get a gift card to the water park for my grandkids to use later in the summer.
Genuine Expedia guest review
Other trip Jun 21, 2014
Judy
US
2.0 / 5Fair
"Wouldn't repeat"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We will never stay here again. Although the property itself is very nice and offers an indoor and outdoor water park, it's not worth it. We were double charged for the first night, (booked through a booking service). and charged 30.00 extra per night for incidentals. Then, the rate went up the 2nd night (a weeknight). Simple wasn't worth the ultimate hassle. If we had to do again, we would stay elsewhere and still visit the water park. (Since hotel guests pay the same fair as non guests). Front desk staff was rude.
Genuine Hotels.com guest review
1 night trip Jun 15, 2014
A Traveler
US
4.0 / 5Excellent
"Attractive hotel on the beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    -
The Hotel is very nice and the staff is very pleasant. The room was very dark with inadequate lighting for a second person trying to read away from the desk. The restaurant offered a varied menu but was on the expensive side.
Genuine Expedia guest review
Other trip Jun 13, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Hotel for the Price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We booked this hotel at the last minute and we were surprised at how nice the hotel and room were for the price. The water park is fantastic! My only complaint is that hotel guests should at be able to use the indoor pool without paying an additional charge. It seems ridiculous that a hotel this nice has a "pool surcharge".
Genuine Hotels.com guest review
1 night family trip Jun 5, 2014
Athena
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Was double billed and now having problems getting my money back.
Genuine Hotels.com guest review
1 night business trip Apr 9, 2014
Mike
US
4.0 / 5Excellent
"Nice Staff!"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I did not have a very long stay, only overnight- came in pretty late and left very early. The front desk man was VERY nice and accomodating. The room, I found was beautifully done. I had two problems: There was no stopper for the bathtub and the room was really cold, even when I turned the heat up on multiple occasions. There is not a blanket or comforter on the bed- it is just a sheet and a thin sheet-like cover.
Genuine Expedia guest review
Other trip Apr 11, 2014
Whitney
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Beautiful surroundings & hotel in general. Not too familiar with IA, so a bit of a challenge to find. Once you are there, fantastic!
Genuine Hotels.com guest review
1 night business trip Oct 31, 2013
Jackie
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Make sure to ask for a room that is not directly above the ball room where weddings are held! The base from the wedding music was extremely loud and there is nothing the staff will do about it. It sounded like the dance floor was in our room.
Genuine Hotels.com guest review
3 night trip Oct 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Great would do it again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great yes would like to do it again maybe more in summer when its a little warmer
Genuine Expedia guest review
Other trip Aug 17, 2013
Jerry
US
2.0 / 5Fair
"I wouldn't call it a two star hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The room was damaged. The rugs were separating Where put together. The air conditioner was noisier than a diesel truck and couldn't sleep with the noise.
Genuine Expedia guest review
Other trip Aug 2, 2013
A Traveler
US
4.0 / 5Excellent
"July visit"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We really enjoyed our visit and definitely will be going back. Only thing I would recommend is a hot tub for your adult guests
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
US
3.0 / 5Good
"If you can get a good deal, it is a nice stay."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
I was a bit disappointed. I really thought this was going to be a well cared for, high end hotel. It was okay, it needs some work. No water pressure in the shower/tub. It felt like someone was pouring a watering can over me. I could not get all the soap out of my hair. The hallways smelled. The on site restaurant was okay. The service in the restaurant was horrible. Very slow and rude. We did order room service and the staff was rude. The waterpark was okay. A LOT of the water toys were broken. We rented a paddle boat and it leaked all OVER us. If you wanted to eat anywhere but the hotel. You had to drive a mile into town. Our son had a lot of fun but I would not spend $125+/night. We probably won't be staying here again. The front desk staff was awesome. They were very friendly and accommodating.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2013
Omahamom1
US
4.0 / 5Excellent
"Nice smaller resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Make sure you know if waterpark passes are included or not by booking with a online site. The only thing we had a problem with, on our second day the pool closed at 4:00pm for a swim meet! We were very upset, with having a smaller child that couldn't go down the big slides! There were no posting about the swim meet when we paid $45.00 to get in the waterpark!
Genuine Hotels.com guest review
3 night family trip Jul 15, 2013
Lisa
US
5.0 / 5Outstanding
"Nice small town resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Lakefront. Nice indoor and outdoor water parks. We will go again.
Genuine Hotels.com guest review
2 night business trip Jul 1, 2013
Geoff
US
4.0 / 5Excellent
"Lakeside vacation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice family hotel that offers great water activities.
Genuine Hotels.com guest review
2 night trip Jun 30, 2013
Deedee,
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This was a nice, clean hotel. Friendly service. Would always be my first choice when staying in Storm Lake.
Genuine Expedia guest review
Other trip Jun 12, 2013
HP
US
4.0 / 5Excellent
"disappointing"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel restaurant one of the worst meal experiences in my 19 years if traveling. Apparantly the manager could care less about ensuring patrons gave it the thumbs up. The meal can be summed up as yuck. Under cooked salmon, overcooked vegetable, and instead of getting rice they gave me fries. They charged me full price and the manager never came to the table
Genuine Hotels.com guest review
1 night business trip Apr 28, 2013
byron
US
4.0 / 5Excellent
"Good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good value clean friendlt staff. Food was good, nice view of lake
Genuine Expedia guest review
Other trip Apr 19, 2013
A Traveler
US
3.0 / 5Good
"good place to stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The front desk was helpful and polite and the room was nice. unfortunately, their pool was too cold due to their heater not being functional and my children were unable to swim for as long as they would've liked to. Plus I felt the pool staff wasn't very friendly or helpful. I wish that the pool would've been warmer so we could've enjoyed it more. That was the whole reason we booked a room at that hotel.
Genuine Hotels.com guest review
1 night trip Apr 13, 2013
A Traveler
US
5.0 / 5Outstanding
"A GEM in Storm Lake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
What a beautiful hotel! We were very pleasanlt surprised there was such a gem in Storm Lake, Iowa! By booking through Expedia, our room cost lest than the Super 8!!!! The beds were very comfortable. The restaurant had very good meals and was NOT over priced! Highly recommend this hotel!!!
Genuine Expedia guest review
Other trip Apr 8, 2013
Barb
US
5.0 / 5Outstanding
"Pleasant surprise"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Extremely nice hotel in small town Iowa. Right on the lake, nice rooms, nice restaurant, and just a pleasant place to stay. I was surprised to find such a nice hotel in such a small town.
Genuine Hotels.com guest review
4 night business trip Nov 5, 2012
BobH
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente!!!
Genuine Hotels.com guest review
3 night business trip Apr 21, 2015
Javier
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip May 5, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
Michael
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Nov 17, 2014
Dale
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Sep 9, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night business trip Jun 17, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night business trip Mar 24, 2014
Mike
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Aug 5, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Nov 13, 2012
A Traveler
US

TripAdvisor reviews for King's Pointe Waterpark Resort

Overall rating:Based on 399 traveler reviews

Most recent traveler reviews:

Overall Rating
"Iowa Vacation"
05/31/15 krausbs Waco, Nebraska
The service at King's Pointe was excellent and they were very friendly. The rooms are very spacious and clean. The water parks were great lots of things for kids to do and they have several shops in the area. We really enjoyed our stay at King's Pointe
Overall Rating
"room reservation"
05/29/15 kathym69ne Bellevue, Nebraska
Thought I was getting a room with King and pull out couch instead got a chair had to get roll always. Be sure to state you want a king with couch The service at water park was excellent they went out of way
Overall Rating
"Very nice!"
05/26/15 Slee7 Cedar Rapids, Iowa
We were surprised at how nice this place was! Our room was spacious and very nice. We paid extra for the view of the lake which was nice but probably not worth 20.00 a night. The indoor waterpark was ok, but way too many people in there and not enough staff. We didn't stay long because of that. Kids were fighting and no on was paying attention. The restaurant was awful; they need to close it our find new employees and managers/chef. The only reason I didn't give the hotel 5 stars was because we were overcharged and the waterpark staff needs some help.
Overall Rating
"Excellent resort in the middle of nowhere"
05/26/15 Jennifer A Troy, United States
The scenery is very beautiful. I had a room that overlooked the lake. However, I was right over the restaurant and had a nice view of the vents. It was too loud for me to be able to open my sliding glass doors and enjoy the view/weather. Seems kind of pointless to have a balcony there since you cannot enjoy it. Definitely could have had a better room for the money I paid. Funny too that when I checked in the guy told me that I had a great room.
Overall Rating
"Needs an update"
05/19/15 KCoffman87
The rooms were okay and clean but the whole place needs an update. The view of the lake is nice. The rooms have a refrigerator but no microwave. Restaurant in the hotel is nice, but not a lot of options for breakfast.
Overall Rating
"LOVE THIS PLACE!"
05/19/15 heymama9705 Huxley
The view of the lake is so peaceful, I never get tired of it. The beds are the most comfortable I've slept on in hotels and the staff is always very friendly and helpful. This is a must-stay! Thank you!
Overall Rating
"Okay view so-so stay"
05/16/15 Katrina M
Stayed here for 3 days during spring break. Room was okay, clean but SEVERALLY outdated, view was nice, but going out on the deck was bad because of all the people smoking. The Check in lady was rude, room service was over priced and cold. Indoor pool was out dated and lacked a hot tub also the hall way leading up to pool reeked of bad frying oil. The town over all seemed depressing, will not go here again
Overall Rating
"Not complaining but I am suggesting"
05/14/15 ivanw625 Golden Valley, Minnesota
The hotel was clean and overall was pretty good. The rooms are a little outdated and you notice this based on the desk chair, mattress and walls and ceiling in the bathroom. The weirdest thing though that I was not used to is that I had to engage the staff; they didn't engage me. When I walk into a hotel I expect someone to say welcome to so and so and how may I help you not just "hi". The same case was in the restaurant at the bar. I was expecting a hello how are you tonight and a what can I get you versus just "hi". It was weird. Now that being said once these two people did start talking to me they were very nice. It just didn't feel like a hotel when you have to start the communication. It felt like some of the staff were doing jobs they didn't enjoy. Even if a property is a little out of date as long as the property is clean and the staff is engaging and friendly you still enjoy going there. I would rate this place higher if I had enjoyed my stay more. It wasn't bad at all but it could be so much better and it is easy stuff to fix.
Overall Rating
"Pricey Hotel for the Neighborhood"
05/12/15 Chuck G Minneapolis, Minnesota
We stayed at King's Pointe for one night in May and while the hotel is the newest game in town for Storm Lake, it's a bit expensive ($144 for one night). Not sure what the Super 8 across town costs for a night, but I'm guessing it's much less. Nonetheless, the room we had at King's Pointe was very nice and included a view of the lake. Given that we were there on a Saturday evening, it was loud. The attached waterpark is a major attraction and there were several dozen kids under the age of 15 running up and down the hallway making noise - even first thing Sunday morning. King's Pointe policy also does not allow for a late checkout, even though the hotel was only half full. We were disappointed that following a lengthy bike ride around Storm Lake we weren't able to shower -- all because the front desk associate wouldn't let us have a late check out of Noon instead of 11 a.m.
Overall Rating
"Quick Getaway"
05/12/15 Amanda M Graettinger, Iowa
My parents, brother & his girlfriend, myself and my 2 kids ages 3 & 10 months all stayed in a Family Suite and it was very spacious and we never felt like we were all over each other. We loved the pool and had a great time!!
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews