The room was large and fantastic. Loved everything except....on a Friday night at 10:00pm, there was no one at the desk and when called from room, just got the recorded message saying to dial the extension which just went back to the recording. That was odd an frustrating. Didn't like the velvet cord at entrance either...yes, bar is a party area, but […] hotel guests should be welcomed back, not questioned to enter!! Read moreGenuine Hotels.com guest review
"The worst LA has to offer"
This hotel obviously only hires staff that aspires to careers in entertainment and thus can't be bothered with their actual vocation. Rude, rude, rude. I had stayed here before when they first opened and I assumed the bad service was related to a lack of training. Now that the hotel has been open longer I can see that it is actually a failing of management […] and staffing. If you want to be constantly frustrated and made to feel unwelcome then I recommend you stay here. Read moreGenuine Hotels.com guest review
Great place to stay. Wonderful rooms and friendly helpful staff.Genuine Hotels.com guest review
Loved this hotel. Staff was friendly and helpful. Super accomodating and even had an upgrade to a lovely 2 bedroom residence! The renovation of the lobby and dining room was well done and very inviting. Was pleased I chose this over the other options i considered in the area, including the Sunset Marquis, Andaz, and the Mondrian.Genuine Hotels.com guest review
Had a great 1-night staycation at Palihouse. Service was great, although it was a bummer their restaurant is closed on Mondays, it was easy to order delivery from a nearby restaurant instead. I will definitely return.Genuine Hotels.com guest review
Had a wonderful stay. Location is great. Rooms are very nice. Front desk is friendly. Only issue was we had to ask to have our room serviced - several times. Our parking was comped as a result but it took away from the experience.Genuine Hotels.com guest review
"Not as nice as expected"
The hotel is nice enough. The room is great - large and spacious, but the bed area was way too small - the bed being a queen, but seemed like a large full. The area around it was too compact - hard to get around the bed actually. The room is large and open otherwise, with a great sitting area, kitchen area, and laundry machine. However the washer was […] slightly broken - it got fixed during the stay. Noise was nothing - even though there was the eating area right off the front door. Parking is too expensive. Staff were nice, but not overly friendly - pretty functional actually. We asked to have housekeeping done, but it was never done. Had to insist on getting fresh towels on the 2nd day. Not sure I would stay here again, at least at that price. Read moreGenuine Hotels.com guest review
The hotel is in perfect location in Los Angeles, nice and big rooms.Genuine Expedia guest review
"West Hollywood hotel in great location!"
West Hollywood hotel in great location! Safe, clean, we had a very large room. Will definitely plan to stay here again. There was some fun nightlife in the lobby at night with good music and drinks and a fun crowd. Walking distance to several eateries. Parking was underground and very simple. We had a corner room with tons of light and a cool view […] of the neighborhood. Read moreGenuine Expedia guest review
"Close to great area - Melrose"
Overall the hotel was very nice.. Cool interior!! When we arrived we received a room that hadn't been cleaned, but when informed the staff quickly upgraded us to a better room.. So I think that was a nice way of handling that.. Otherwise friendly staff and great location.Genuine Hotels.com guest review
"Incredible hotel... Perfect stay"
I travel monthly around the world on business (usually 5*), and I have very high standards when it comes to my living arrangements in a foreign place. I have to say PALIHOUSE, -though it's not a 5* hotel-, ticks all the right boxes for an LA visit- it is in the perfect location, has a great welcoming environment, very comfortable lounge areas, high-end […] dining options, the rooms are huge and so cosy. You have everything you need, mini kitchen, washer/dryer, comfy bed AND the rain-shower in the bathroom makes it all the more comfortable. The staff in the hotel are extremely friendly and helpful... Sean at the front desk is the best - always on hand to help with anything at all... and went the extra mile making my difficult requests happen! I really enjoyed my stay and can't recommend this hotel enough. Regarding other reviews on noise issues etc. I was worried before i arrived after reading those reviews, but had not one similar experience, with noise levels low, the hotel is peaceful, quiet and yet you have the option to go down to the bar area if that's what you feel like and hang out with some of the coolest LA crowd in town ! Highly recommend. Read moreGenuine Expedia guest review
"Great accommodations in WeHo"
When looking for a place for 4 adults to stay together in Los Angeles, the Palihouse Holloway offered the best combination of location, space and price - and we were delighted with the choice. The representation of the hotel offered by Internet photos accurately depicted what we found on arrival - it's an older building that has been renovated, redecorated […] and generally updated to meet the discerning tastes of a high-end clientele. Definitely a boutique property in terms of the size and service - although our room was not ready when we arrived, we were pleased to receive an upgrade that more than offset the minor inconvenience. In larger chain hotels one might get an occasional upgrade, but it was unexpected and much appreciated, and was offered without our asking - the staff seemed to just want to make our trip easy and special, and the enormous 2 bedroom loft space we ended up in was fantastic. The furnishings are modern and tasteful, the mini-kitchen was perfect for our needs, the baths luxurious (altho we did need to request additional towels, they were delivered immediately). Parking is extra (normal in LA and other large cities where space is at a premium), the location was convenient for accessing many parts of central Los Angeles, and we'll definitely stay there again. Highly recommend and enjoy your stay at Palihouse Holloway! Read moreGenuine Expedia guest review
"A Hidden Gem"
Absolutely one of the most unique, most posh, and trendiest places I've ever stayed. Reception desk people so nice and welcoming. Perfect dinner recommendations! Our suite was wow! I wanted to move in. Beautifully designed and well appointed. Kitchen was nicer than mine at home. We felt like a queen and king for the night! I got a good night sleep. […] Trendy restaurant downstairs. We got a nicer bigger room than the pics, how often does that happen:) luvs it Read moreGenuine Hotels.com guest review
"Weho for the 4th of July"
I really luv the style of this hotel. It feels like a nyc apt with the exposed brick.Genuine Hotels.com guest review
"Hotel with potential lacking proper service"
I chose this hotel because from the website & rate it reminded of the apartment-rooms in the SoHo Hotel in the SoHo neighborhood of London, England. While Palihouse certainly tries to be an Andre Balazs property - it falls short. The one aspect that was most disappointing was simply the service - don't come here expecting a full-service hotel. Instead, […] expect a hotel where the check-in clerk tells you that they don't clean the rooms everyday, so if you need towels - please call down. Unfortunately, when you get to your room, you wish they WOULD service the rooms daily - stains on the rugs, couches, and towels. Really, really disappointing... and kind of gross. You instantly don't care about the beautiful kitchen or even the lack of real views... all you think is - when was my bedding last washed? Dare I use any of the towels in my room? On top of that, be aware that the lobby turns into a very crowded/loud bar/club with a full DJ that goes until 2AM on the weekends. I'm in my 20's and even I was a pretty over the loud thumping from downstairs. If the hotel was serviced daily, I'd certainly be happier with it - but know that staying at this hotel is like staying in a sublet apartment. Read moreGenuine Expedia guest review
"amazing, great staff, great service"
home away from home, got upgraded upon arrival, suite was fantastic, I wish I could of stayed longer, the staff, the food, the location, the quality, everything was just perfect. my own parking spot and not being bothered with valet. it reallt felt like having my own place within LA, I loved it and will DEF come back and recommendGenuine Expedia guest review
"Small hip boutique hotel with an attitude"
Hotel was very cool. Great central location in WeHo. Walking distance to many great shops and restaurant. Room itself was well appointed with anything you'd need. My complaints are that the walls are super thin and the bed was right near the front door which is right on the outdoor hallway. It was very noisy and you could hear everyone walking by and […] talking late at night. In addition, the staff wasn't very friendly or helpful. I booked a king bed to share with a friend. The room had a full size bed. When I told the front desk and presented my paper, he said they can't guarantee a king bed. When he saw I was upset, he didn't really care at all. I asked to be changed to a different room - after all, I paid for a King. He was going to charge me an obscene amount and not upgrade me free as it should have been. Instead, he begrudingly offered a rollaway. Based on this and noise level, I'll never be back. Staff is way to cool for themselves or anyone else. Read moreGenuine Expedia guest review
Hotel is very modern and comtempory. To me personally, it truly feels like a home you would want to be in, away from your home.Genuine Hotels.com guest review
Loved the place, the rooms are amazing, however, the only thing i dont like is the receptionist, the guy is cut and dry, no smile, no emotions, just give me your credit card and here are yours keys. At have stayed at the place twice and is $$$ so at least treat people like guests with minimal gestures! Besides this, the Palihouse Holloway is an exceptional […] place. Read moreGenuine Hotels.com guest review
All rooms face in towards atrium where you can experience people screeching and loud music in the lounge until 2am, bummer. Slept well from 2am till 8amGenuine Hotels.com guest review
"Great design and vibe for a Hollywood scene."
Extremely large rooms more like a condo/loft then a hotel room with a full kitchen and living room. Great space with balconies and lots of room. I had a 2 story I 2 bedroom suite that was about 1200 sq ft. The bar scene is very cool. No pool is the only downside.Genuine Expedia guest review
"Great hotel for couples and single travellrs."
I don't often rate hotels but in this case I have no choice. We had a corner suite for around $400 a night. huge room (900f2), beautifully decorated, comfortable bed and the best water-pressure in the shower I have ever experienced. SUPER friendly staff. We had friends over for a small Birthday celebration and we were allowed to bring in our own drinks […] - plus they supplied us with a huge tub of ice. It was a 100% perfect stay! We ill for sure stay again and highly recommend the property to our friends. Read moreGenuine Expedia guest review
Overall, a good experience. Spacious rooms with kitchen are perfect for longer stays. Good on site parking. Lower level rooms can be a bit noisy from the lounge and restaurant on the first floor. Housekeeping is not done on a daily basis, so you might need to call the desk for clean towels. Wireless connectivity in our room was problematic at times. […] Staff is very attentive. Generally easy access to major studios. Read moreGenuine Hotels.com guest review
"noisy luxury room"
suite was really nice, but noisy until about 1 or 2 a.m. there is a club in the first floor, which should not be at such a priceGenuine Hotels.com guest review
"Greta place to stay"
great place- has full kitchen - very comfortable and great location.Genuine Expedia guest review
"Lost in LA"
Amazing boutique villa with cordial staff and fantastic courtyard for late night dining. I was treated to a generous room upgrade that made for a great stay and definite return next time I am in LA.Genuine Hotels.com guest review
My trip was business related. I choose this hotel specifically because of location and free wireless connection. Free wireless connection not working in room. Had to go to lobby to work. Staff was extremely aloof and never did reboot system. Television was not working when I arrived. Man from front desk and maintenance man came to fix because maintenance […] man needed to be trained. I was then told to turn television on and off manually. Couch had big burn hole in it. Would never stay here again. Totally over rated and ridiculously expensive. Read moreGenuine Hotels.com guest review
"Good stay at Palihouse"
We stayed at Palihouse on a Friday night. Power had been out at our house for two days, so we were really looking forward to a comfortable night. Palihouse was great - the rooms are enormous (studio apartments really), and very comfortable. Linens are great, kitchen area is fully stocked with supplies (even a blender), so would be a nice place to stay […] for a week or longer. Free wi-fi. The only downside is that all rooms open onto the courtyard, which can be very boomy and loud at night. The staff put us in a room somewhat sheltered from the noise by a stairwell, which was much appreciated since I'm 8 months pregnant. They do provide ear plugs in the room! But it was reasonably quiet by midnight, and it wouldn't have been an issue for us at all if we were in West Hollywod to see a show or enjoy the nightlife. Breakfast the next morning took over 40 minutes to be served (granola and toast) in the restaurant, which was a bit annoying. But the staff was really nice. Overall, we really enjoyed ourselves and would definitely stay again. Read moreGenuine Hotels.com guest review
"Palihouse-residence style rooms , great location!"
I had read other reviews about poor service and noise. I can't speak to the noise as it was Halloween, the biggest night of the year in Weho so noise is to be expected. I also can't speak to the food. However, single person I interacted with was very personable and more than one employee went out of their way to help me. The rooms are HUGE. I had a […] ig sitting area, a kitchen and a washing machine (which I did not need for a one night stay but which would be great for longer visits). My only complaints were I didn't see an ice machine on my floor diagram and I didn't really have time to find out how to get ice. Also although bottled water was provided, there was no mini bar. Perhaps this is not so important for long term guests, but darn it I love the conveniece of a mini bar. Read moreGenuine Hotels.com guest review
Great value, great place, great food, the room was missing a few details like towels and trash bag but overall great stayGenuine Hotels.com guest review
Our stay at the Palihouse was great! If you don't mind a little bit of noise and music at night, this is the hotel to stay at in Hollywood. It is very conveniently located close to the heart of Hollywood, yet away enough to get away from all the commotion of traffic and people. Service was great. Check in and check out were very easy and their staff […] is very friendly. The rooms were very clean, neat and beautiful. It was too bad I didn't get to do any cooking or laundry because it's everything a home needs in a room. Next time I've got an event going on in Hollywood, I know where to stay at. :) Read moreGenuine Expedia guest review
Love,Love,Loved it.Great location rooms were awsome..Dont miss out on a chance to stay at this hotel...You wont regret it.....Genuine Hotels.com guest review
"it's like staying in an apartment than a hotel!"
i travel A LOT and have stayed in many different types of hotels. however, i must say, my stay at palihouse holloway was quite unique. the atmosphere if urban and chic with a touch of european flair. although i knew that some of the rooms at PH were equipped with their own kitchen and separate living space, i didn't realize my room--standard guest room--included […] everything and the kitchen sink! literally! i greatly recommend for business travelers or those who travel a lot to stay here. it's cozy and has all the conveniences of home including a fully-equipped kitchen and washer/dryer. even for just weekenders, it is great, especially if there are occasional days you want to stay in and cook your own dinners. there's a great bar downstairs and the hotel staff is incredibly nice and very accommodating. i give PH a well deserved five out of five stars. Read moreGenuine Hotels.com guest review
"Great hotel but only if you really intend to party"
It might be okay during the week but we stayed on Friday and Saturday nights and the noise was like nothing I've ever experienced! It gave a whole new meaning to "paper-thin walls" and earplugs didn't help. It was as though we'd put down our mattress in a mosh pit!! Until 1-1:30am. Sleeping was NOT an option which was awful as I'd wanted to sleep from […] about 11p-7a. The room itself was great looking, stylish, even had a washer/drier in the closet. I loved the room and location but the lack of sleep took over my vacation. We asked if they could switch our rooms but apparently there really aren't any quiet options. I had to come back for a NAP the next day and then wasn't able to find parking. The staff assisted with that but I didn't want any of it in the first place(to need a nap, to not find parking...) I read on tripadvisor that this hotel was loud and thought it was some nitpicky person and wouldn't be a problem for me. That was a mistake! On the week-ends, this is a great place to stay as long as you are definitely fine with staying up until 1:30am both nights. If not, I'd look elsewhere. Read moreGenuine Hotels.com guest review
"Excellent, highly recommend"
Staff and all aspects of service was first class. Small boutique hotel with lots of character / very cool decor. Enjoyed the meals and drinks had in the hotel. Highly recommend, did not want to leave.Genuine Expedia guest review
We felt that we should have been told beforehand that the hotel is primarily for extended stays. They do not provide housekeeping for guests staying the amounmt of time that we did. At checkout, we were never thanked for staying there nor asked about our stay.Genuine Hotels.com guest review
"By far the Worst of Los Angeles"
The staff was unprofessional and unintelligent. They had no business running a bowling alley, let alone a hotel. And no offense to bowling alleys, at least people who go have fun... This wannabe hipster joint is anything but. Move on. Trust.Genuine Hotels.com guest review
"Palihouse Hotel West Hollywood CA"
Besides needing a complete renovation, the rooms are only cleaned once during a seven day stay ( they charge for any additional cleaning ) and the restaurant is closed on Mondays. The one day I was able to eat in the restaurant, the kitchen was out of 3 of 4 choices. There are much better choices nearby, for comparable prices.Genuine Hotels.com guest review
"Don't stay at the Palihouse"
Over all a bad experience - fir s first time visitor to the Palihouse - the parking was confusing (no one to help direct you to where you should go) the front desk was very slow - (i left a package for someone to pick up and they sent the messenger away because they didn't look in the storage room for the package and just told the messenger "nothing […] is here for you") the hot water knob in the shower was broken, the cabinets were falling apart. AND to top it off - the room service closes at 11pm! needless to say i went to bed hungry the first night i arrived. overall not worth your money! Read moreGenuine Hotels.com guest review
We had a wonderful stay, hotel is nicely decorated staff are very helpful. Just 2 moans really no tea or coffee in room 7 eleven is just round the corner but when you just get off an 15hrs flight you don't fancy nipping out and 2nd it is a party hotel of an evening for us it was a Friday and Saturday evening... As your bedroom door opens on to the courtyard […] you can here everything. Read moreGenuine Hotels.com guest review
"West Hollywood stay"
Nice place to stay, rooms are big and and comfortable.Genuine Expedia guest review
"Is it a hotel or is it a night club"
Friday nights seem to be club night at the Palihouse. Only problem is, the hotel is no built for it, sound travels and there is little security between guests and revellers. To add to the sudden change of personality the staff seem to forget who the paying customers are. Overall I would stay during the week, and come along for the evening at weekends. […] Or maybe just find a hotels that knows what it wants to be. Read moreGenuine Hotels.com guest review
"Beautiful boutique hotel!"
We stayed here for 4 nights and loved it! The location is great, within walking distance to both Santa Monica Blvd and Sunset Strip. There were also Metro bus routes very close to take you to places like Santa Monica etc. Our room was large and comfortable, the bed was great and it was nice to have a lounge area separate from the bedroom. We used the […] in room laundry facities which were very easy. The bathroom was great, with a nice large shower and great water pressure. The only thing I would point out about the room is that the couch was pretty ripped up and needed to be replaced (we were in room 401) - I'm not sure if it was the same in other rooms. There is a great restaurant / cafe downstairs that can get very busy at night and in the weekends (sometimes you might hear it in your room , but only faintly). The food is delicious and a reasonable price. I cannot say enough about the staff - nothing was too much trouble! We would definitely stay at the Palihouse Holloway again! Read moreGenuine Expedia guest review
"hotel not recommended"
Very loud at night and the rooms are not always cleaned properly, they do not provide shampoo and conditioner everyday. Some of the staff at the reception desk are not pleasant at all.Genuine Expedia guest review
Loved the location and dont judge this hotel by its appearance. It was a boutique surprise on the inside!Genuine Expedia guest review
"A flagship of taste and excellent customer service"
This is more than a boutique hotel, providing a warm and welcoming atmosphere which is familial, not just because the decor is subtle and sublimely comfortable but because every single person working there is personable, affable and everyone walking through the door is treated equitably with attentive care and Professionalism.... A very difficult gig […] to pull off especially as this can present as insincere or toadying in other environments. Not so with Palihouse, completely un snooty, open and friendly yet not so intrusive that you feel you're in a fancy hotel. The rooms are beautifully presented, well maintained, scrupulously clean and practical, decor is exemplary a perfect example of bohemian European vs eccentric eclecticism adding to the subtle charm this rather wonderful hotel has in spades... This may be the reason a few folks choose to stay here long term and why high profile ppl frequent it, it's old school manners and accommodating atmosphere make all and sundry equally comfortable and comforted... It has a vibrancy which means that any gathering or event held here has a pristine and chic yet laid back appeal... There's an ebullient kind of magic at work here which is contagious which explains why so many captains of industry and movers, shakers, hip young things and money makers all gravitate here for meetings. The cuisine is moreish and unbelievably inexpensive given the location. The platinum standard of customer care, interior decor and understated cool. Read moreGenuine Hotels.com guest review
"Never, ever going to stay here..,,"
Having a nightclub just below your room, does not make for a pleasant stay. Will never stay here again. Very disappointed. They do not turn off the music till 2am.Genuine Expedia guest review
This place is awesome, the rooms are huge, bed is comfortable and the staff go out of there way to help. Wish i stayed long to enjoy the place more. I think next time I'll try and stay over the weekend, so i can get more of the bar.Genuine Hotels.com guest review
"Best hotel I've stayed at"
This is the best hotel experience I've ever had. The rooms are huge and very cool and hip. Most importantly, it's clean. The kitchen looks nice and fancy but it also actually works. That's the cool thing. The bed is comfortable and the choice of colour for the whole room/flat is just perfect. Very comforting. The lobby is amazing, it's nicely designed. […] it's great to just chill and relax and I think it's a really good place to have meetings with people. The staffs are very friendly, I didn't have a problem reaching someone at all. I just miss the hotel already and I can't wait to go back. l! Oh the location is also perfect. It's on a really small street call Holloyway, but it's actually really close to Santa Monica Blvd and also close to Sunset! And you don't have to walk up the hill to get to the hotel. Read moreGenuine Hotels.com guest review
"PH West - The Best"
Palihouse West Hollywood One of the greatest hotel I've ever been too! The location just beside Santa Monica blvd, the rooms, the staff, the garage, yes everything was just perfect. I hope I will get back some day!Genuine Hotels.com guest review
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