Everything is goodGenuine Hotels.com guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Hi there, I'm so pleased to hear that you are enjoying your time with us. Thank you for taking the time to write a review of your stay!
"Broken Light Fixture on floor"
I use this hotel approximately 3 times a month. Normally I have no problems or just minor issues not worth mentioning. However this last stay was truely upsetting. I purposely selected the deluxe suite for added comfort. however when I checked in the front del leek assigned me a handicp suite which is anything but comfortable. I infformed the front […] desk and the clerk offered to displace another customer to Chang my room (no thanks do the guilt). I declined. I do however inform the clerk that the kithhe. light fixture was shattered on the floor an needed to be looked to. I was informed maintenance would not get to it till the next day. The next day the fixture was still on the floor. Since I only stay 2 nights at a time an this was my last night I let it go. This was the most unpleasant stay I ever had with this hotel chain. there are 3 of these hotel in the SME neighborhood with this one having slightly higher prices. If I had known my stay would be so problamatic I would have reserved the lower priced room or hotel. or stayed at the nearby Hampton Inn Read moreGenuine Hotels.com guest review
The Hotel is very presentable to the eye and the employee at the receiving counter was very polite, but once you enter the hotel a smell of an abandoned building coming from the hall carpet hit right a way. In the room the bathroom toilet was not cleaned it looks as it was left untouched from the previous guest, DISGUSTING. The sofabed was terrible […] you could not even seat on it, the spring coils were coming out the sofa. Definitely not worth the money they charged me. Would not stay there again and I will pass this experience to all my co-workers that need to stay in Ft Lauderdale.. Read moreGenuine Hotels.com guest review
"Nice and convenient"
Staff friendly and nice but the sheets on the bed appeared worn and not changed.Genuine Expedia guest review
upon check in no one was available. I had to actually Google their number and Call it in order for someone to Show up and check me in . As i entered the room I was greeted With the Strong Smell of Smoke. I was told that maintenance would come first thing in the morning but i never Saw anyone. The curtains had holes in it, the furniture was dirtybut […] on the plus side the Kitcher was good and everything works. However, I am not going back to that hotel. Worst experience I ever had ! Read moreGenuine Hotels.com guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Matthew - Thank you for taking the time to write a review of your stay. I am disappointed to hear that you were unhappy with the condition and cleanliness of your room. As this hotel’s manager, I can assure you that I have discussed these issues with my housekeeping staff, to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope we have the opportunity to see you again in the future.
"GOOD PRICE AND COMPLETE ROOM"
ITS A OVERALL HOTEL, THE ROOM IS VERY COMPLETE HAS EVERY YOU NEED IN YOUR STAY, THE BREAKFAST IS VERY LIGTH, PERFECT FOR SLEEP THE PRICE IS VERY GOODGenuine Expedia guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Tony - Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you were overall pleased with our hotel and our staff. As well, I am glad that you enjoyed our newest feature, the grab-and-go breakfast. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Breakfast to go was a joke.Genuine Hotels.com guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Thank you for taking the time to write a review of your stay. I am so disappointed that our grab-and-go breakfast did not meet your expectations. This is a new feature for our hotel, one which we are still fine tuning. As we do so, we will definitely keep your feedback in mind. Thank you very much for providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
"Extended Stay America sliding down hill"
Maintenance is very poor. No parking usually near the front entrance and the side door where parking was available was not allowing key card entry. Never fixed for a whole week, my entire stay. Numerous complaints to front desk and they didn't care, said it was managements responsibility. Never go back again.Genuine Hotels.com guest review
"Perfectly Good Hotel"
Had a great stay here, no complaints. Clean, quiet, and convenient locationGenuine Hotels.com guest review
wasn't quite sure what we were going to get when we booked because it was a cheeper hotel in that area, but when we arrived we were quite surprised by the cleanliness of the hotel and especially our room.The front desk staff was extremely friendly and helpful. The laundry room was well lit and contained all the detergent and softner you needed(a bottle […] broke in our luggage) It was extremely quiet overnite and had a beautiful pool. I would recommend this place to anyone Read moreGenuine Expedia guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Craig - Thank you for taking the time to write a review of your stay. I'm thrilled that you were satisfied with our clean rooms and friendly staff as well as having a pool and laundry facilities on-site. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
"ok for the price"
room was pretty clean. cant complain too much for the price. location close to 95 easy access around town. pool was nasty. suggest better cleaning of pool and lock for guests only. pool was open for anyone to come in. blow dryer in room didnt work.Genuine Hotels.com guest review
The room was great. They do close their lobby at 11pm and don't accept guests after that.and their rez center stops uploading rez at 9pm so they may not have your rez if you book after that.. This is a challenge as a business traveler as it is normally late when I get to the room. Also they couldn't give me a receipt for my stay since I booked thru […] Hotel.com. Read moreGenuine Hotels.com guest review
"Well worth the money"
Stayed for a three day weekend, room is huge.Genuine Hotels.com guest review
I enjoyed my stay at the hotel beds was very comfortable. The hotel was clean great staff if you love taking hot shower great place for it . The only down fall was housekeeping is only if u stay seven days or more its an extra Fee.Genuine Hotels.com guest review
"cheap and convenient"
friendly staff, cheap, close to many places to eat. located in a more industrial area near train, but noise wasn't an issue. Not well cleaned and bring your own shampoo. Reasonable for what it is.Genuine Hotels.com guest review
The lock of our room was broken, part of the door was falling off on the inside of the room. The room was suppose to be a non-smoking room but smelled so badly from a smokers prior residence. The rug also smelled badly. They did give us a new room the second night but not much better. They did not clean the rooms daily. We will never go back to Extended […] Stay American Ever Again. It truly sucked!!!! Read moreGenuine Hotels.com guest review
Terrifice economy hotel. clean, safe and a great staff. I will stay here again.Genuine Hotels.com guest review
"Great no frills but all you need."
Great hotel and best price in the ft lauderdale area.Genuine Hotels.com guest review
"Difficulty to locate"
Our stay was fine. The hotel is inconvenient located in a business park off of Cypress Creek road. When we arrived, we were told that the pool was closed for maintenance. A few days later, we were informed that the wireless service was down and that workers would be accessing rooms to upgrade the installation. Also, this hotel is not close to any food […] stores and we had to search to find an Albertsons. Read moreGenuine Hotels.com guest review
Overall satisfied.Genuine Hotels.com guest review
"Just what we needed"
My husband and I were in town for a figure show. I needed to cook my own food and have lots of space to set up my spray tanning tent set up. We had lots of space and were satisfied with the cleaniness of it all. We had an end room, so had little noise or disruptions. If you leave the tv or lights on, it will turn off on their own. There was a grill […] by the pool for hotel guests. We didn't use it, but it was a nice option. Just make sure to bring toilet paper! The first roll is on them, but the rest are left to the guests to purchase. There was also a grab& go breakfast that was free in the lobby. O course I couldn't eat any of it, but for families who are traveling in the Fort Lauderdale, Pompanobeach area,this is a GREAT relaxing option. Read moreGenuine Hotels.com guest review
"comfortable and convenient"
Really liked this hotel. Fairly quick drive down into town, or airport. Several restaurants nearby. Room was nice, large kitchen and sitting area.Desk staff were helpful.Genuine Hotels.com guest review
Our room was huge!!!! The staff was very nice. The only problem was the smell. My clothes stunk when I got home. The room had a very foul oder.Genuine Expedia guest review
It was very niceGenuine Hotels.com guest review
"SQUEAKY CLEAN & AMAZINGLY FRIENDLY STAFF!!!!"
I needed a room FAST! I got onto Expedia & this room popped up right away. I called the hotel directly to see if I could check in early as I had just come in from an allnighter. The EXTREMELY FRONT DESK GAL was AMAZING! She was equally friendly in person! This hotel still uses the old bed spreads, so that is a little dated, but hey.... For this price.... […] HELLO!!!! The room's were dated a little, but the FRIENDLY STAFF, BEAUTIFUL CLEAN POOL, & SPOTLESS HOTEL & GROUNDS MAKE UP for the bed spreads & Uncomfortable Pillows. I will DEFINITELY RECOMMEND THIS PLACE TO ANY & EVERYONE!!!! Read moreGenuine Expedia guest review
"Close to Ft. Lauderdale International Airport"
Good value for money particularly for travelers on a budget, quiet surroundings, close to FLL airport, clean comfortable accommodationsGenuine Hotels.com guest review
"Not bad at all!!"
This hotel is acceptable for its price. Very pleased w/the service and the rooms weren't bad at all!! Conviently located, I would stay here again.Genuine Hotels.com guest review
Overall, a brief but pleasant stay. Clean, comfortable and professional service. It was a bit difficult to find at first hand, gps could not locate, nor security guard in nearby area knew that there was a hotel there. It lays behind a bank that covers it. Would definetly stay there again.Genuine Hotels.com guest review
"Great Hotel, great value"
I recomend this hotel to eveyone, specially if you go into FBO World Jet Center, very close to it. and very confortable hotel,Genuine Expedia guest review
"one day business stay"
hotel is clean, shopping center and dining possibilities in walking distance 400 yards across the street. nice staff. clean roomGenuine Hotels.com guest review
No major complaintsGenuine Hotels.com guest review
"Great for a short or extended stay."
We were visiting some friends in Fort Lauderdale and only needed a place to sleep as we were spending are days with them. So because of that, Extended Stay served its purpose. But, if we were to go back, not sure we would return there. Our experience was fine but even if the hotel was a smoke free hotel, during our entire stay (4 nights) someone on […] our floor was smoking in their room so to prevent the smell, we had to place a towel at the bottom of the door. Read moreGenuine Expedia guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way I appreciate you taking the time to write a review of your experience with us. I am happy to hear that you enjoyed our free Wi-Fi and your fully equipped kitchen. Still, I am sorry for the inconvenience you experienced regarding the smell of smoke. Your comments will be very useful as we continue to improve our guest experience. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.
"Extended stay -Fort Lauderdale"
I enjoyed my stay -the price was right but I found the bed was saggy in the middle - time for a new bed. and there weren't many plates or cups and little silverware.Also one big item missing was the lack of a computer in the lobby.That was a big minus. There was a printer but no computer. I needed to print out my boarding pass but had to ask the clerk […] behind the desk to do it . She very kind;y let me use her spare computer. I don't feel comfortable giving all my personal info to a clerk . Read moreGenuine Hotels.com guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way John - Thank you for taking the time to write a review of your stay. I apologize that your bed did not meet your expectations. I will speak with our maintenance staff to ensure this issue is resolved. As well, I apologize that you were inconvenienced by our lack of computers in our lobby. Your comments will be useful as we strive to improve our guest experience. We look forward to hosting you again in the future.
"One of the best INNs I've been to"
Very nice place to stay for a long time. They have kitchenette (stove, microwave, plates) and everything you need to cook your own food. Also there is a nice pool outside of the inn. Literally you get the comfort of a 3 star hotel with some extra additions.Genuine Expedia guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Alexander - Thank you so much for sharing your experience with us. I'm so pleased to hear that you truly enjoyed our property and the amenities we offer in each of our guest rooms. As well, I am so glad you found our hotel to be in a convenient location and the staff to be friendly. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
Really good value to save money on vacation , a short drive to Deerfield beach or DelrayGenuine Hotels.com guest review
The service was terrible. Breakfast was a joke. No coffee at 8am, and the front desk said it was not his problem. No shampoo in room. Would never stay there again.Genuine Hotels.com guest review
If you are a business person, the business services and convenience are not very good. The wireless service at times is non existant and at time barely sufficient to send or receive emails.Genuine Hotels.com guest review
"A practical hotel and room"
Please, remove the wall clock. Do not like to hear this sound.... And it has stayed during my stay there.Genuine Hotels.com guest review
"muito bom hotel"
hotel é ótimo, pessoas super prestativas, nos passou segurança o hotel, a limpeza é feita uma vez por semana, mas pra mim, td bem, não gosto que entre no quarto enquanto estou hospedada. o quarto é bem limpinho, tem carpete mas não tem cheiro de mofo. tem um super walmart próximo. tem trem quase na porta, fica ao lado de um aeroporto pouco movimentado, […] nem ouvi barulho de avião. Em geral gostei muito do hotel e voltaria sem problemas outras vezes. obs. Recepcionistas não falam espanhol e português. Mas tem uma recepcionista que está estudando português e se esforça para nos ajudar. Read moreGenuine Hotels.com guest review
Der Service war super, die Ausstattung des Zimmers ebenso. Wir haben das Hotel füt eine Übernachtung auf unserer Rundreise gebucht. Dafür war alles völlig ausreichend.Genuine Hotels.com guest review
"Nær Ft. Lauderdale Executive airport"
Kom veldig sent, bare èn natt da jeg skulle videre. Stort rom med fullt kjøkken. Ville ikke valgt dette stedet/området for flere netter - men det var helt greit for èn natt.Genuine Hotels.com guest review
"local agradável, com atendentes simpáticos"
Tudo ocorreu com tranquilidade,sem muita espera, atendentes simpáticos e atenciosos. Recomendo.Genuine Hotels.com guest review
Koude airco precies gericht op je bed.raam kon niet open.Genuine Hotels.com guest review
"Centraal zuid Florida"
Vriendelijk personeel, keuken in de kamer. Vervelend dat de ramen niet geopend kunnen worden, vooral na het koken. Heel dichtbij vliegveld, hoor je niet op de kamer maar bij het zwembad geeft dat veel lawaai!Genuine Hotels.com guest review
Serviço péssimo, hotel largado...fraquíssimo, não recomendo!!!!Genuine Hotels.com guest review
Response by Extended Stay America Fort Lauderdale - Cypress Crk -6th Way Marco – O seu comentário sobre o nosso hotel foi recentemente trazido para a minha atenção. Sinto muito que o nosso hotel não atendeu `as suas expectativas. O nosso objetivo é o de fazer todos os nossos hospedes se sentirem confortáveis e o de oferecer ótimos serviços. Como o gerente do hotel, eu posso te assegurar que estou trabalhando como a minha equipe para melhorar as amenidades e estou treinando todos os funcionários sobre como oferecer um melhor atendimento ao cliente num futuro próximo. Os seus comentários são muito importantes para nós, por isso obrigado por compartilha-los conosco. Esperamos que você possa nos dar uma oportunidade para te oferecer uma estadia melhor na próxima vez que você estiver visitando a nossa região.
Udemærket ophold... Dog laaaaangt fra lufthavnen!!! En sød jamaicansk dame i repsitionen men med værre engelsk kendskab end jeg !! Vi brugte hotellet som en enkelt overnatnings sted og det var rigtig godt til prisen men jeg ville nok ikke vælge det til mere end en enkelt nat det lå lidt ude i ingenting!!! Ca 40$ i taxi fra lufthavnen.Genuine Hotels.com guest review
Me encanta este hotel por la proximidad con la I95, con lo cual tiene rápido acceso a todos lados. La desventaja es que no hay servicio de mucama a menos que te lo abone extra. El desayuno tiene solo cafe, muffin y cereales y hay que ir a buscarlos al lobby. Antes había bagels pero los sacaron . Sugiero completar un poquito mas el desayuno, el resto, […] todo excelente. Read moreGenuine Hotels.com guest review
"Preis / Leistung stimmt"
Zimmer sind großzügig. Bad könnte etwas sauberer sein. Wohingegen die Küche und der Kühlschrank tip top waren. Frühstück ist nur zum Mitnehmen gedacht (Äpfel und Müsliriegel). Ich kann das 5 Minuten zu Fuß entfernte Diner dafür empfehlen. Zum Strand sinds 10 Auto - Minuten. Alles in allem ein guter Aufenthalt mit nettem Personal.Genuine Hotels.com guest review
Les prestations sont bonnes. Ne pas penser avoir un petit-déjeuner. Il n'y a même pas de thé. La climatisation est bruyante. Hôtel isolé, donc pas de bruit et il faut avoir une voiture pour se déplacer. Il y a le minimum à l'intérieur, équipement cuisine + laverie, pour s'installer plusieurs jours.Bon hôtel dans l'ensembleGenuine Hotels.com guest review
Sólo deberían mejorar la calidad del hi fiGenuine Hotels.com guest review
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