The staff were great. If you want to rest this is the place to go. No loud noise and not to crowded. Will definitely choose this hotel on my next visit to El Paso.Genuine Hotels.com guest review
Stay was niceGenuine Hotels.com guest review
My stay was good but as usual the front desk staff did not know what they were doing. I was charged additional room fees for a room that was already paid for. Not acceptable at all.Genuine Hotels.com guest review
This hotel was just OK! Shower had some soap scum in the grout they couldn't get out. I had trouble feeling comfortable and clean but I think things are just old there.Genuine Hotels.com guest review
I have not received a receipt yet, when i asked for a receipt the receptionist said it would be e mailed ????Genuine Hotels.com guest review
Brought family in for graduation and the stay was great. Met all needs and very comfortable for the rate and locationGenuine Hotels.com guest review
"very close to airport"
It was very helpful to be that close to the airport in El Paso on our return trip.......just wanted to get home! Everything and everyone were great!Genuine Hotels.com guest review
"It's all right"
Ok everything was great except poor quality towels. Breakfast was good. Hotel was about a 10 minute drive from I 10.Genuine Hotels.com guest review
"bad bed did not sleep well"
Bad acoustic isolation. Bad mattress and the whole Bed moves.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"BARGAIN FOR EL PASO"
The hotel, although not plush, was extremely adequate. It was very clean and met all of my needs. It was conveniently located very near the airport and adjacent to Fort Bliss. I'd stay here again. The staff was very helpful. A free hot breakfast was provided daily and a manager's reception was provided the first night I stayed including snacks and beer. […] I'd stay here again if I went back to El Paso. Read moreGenuine Hotels.com guest review
"Overnight Stay close to airport"
Guest House Suites was very nice. However, the "heated" pool was ice cold! YIKES!. Good location but no food on premises during the evening and nothing close by to walk to.... I'd stay again though. It was new, comfortable and the suite with king sized bed had pull out couch, island with sink, cupboards, refrigerator.Genuine Hotels.com guest review
"Close to airport"
Overall fair. A few issues to make stay better: 1. Soap too small 2. Towels could have been better 3. Receptionist at breakfast never greeted me- in twiceGenuine Hotels.com guest review
Maids did not do a good job cleaning the room. Very loud staying next to airport. Room temp was hot even though thermostat was set as low as it would go, room was 70+ all the time.Genuine Hotels.com guest review
It was a little difficult to find. Pool water was freezing. Shuttle somewhat limited. Overall, though it was an excellent place to stay. Close to restaurants and shopping. Right next door to airport. Surprisingly quiet being that close to the airport. Rooms immaculate and very large.Genuine Hotels.com guest review
"Friendly, excellent value."
The place seems to be a bit worn around the edges, but the staff was VERY friendly and accommodating, the breakfast was tasty, and my room was spacious and clean. It was very close to the airport, but the noise wasn't disruptive. I also found out they allow pets, which for some travelers will be a big deal.Genuine Expedia guest review
"Trip to El Paso Tx"
Sofa bed was ripped and dirty.No shampoo provided . Bath towels very small.Genuine Expedia guest review
"Excellent Hotel next to airport"
I have been staying regularly in this hotel for the past 3 years. I love it. My kids enjoy the nice view of the mountains and the planes coming and leaving to the airport.Genuine Expedia guest review
"Great hotel for family"
What I didn't like is that is located next to the rail roads. The noise and vibration of train woke me up in the morning.Genuine Hotels.com guest review
"convient access to airport"
Our stay was awesome. We love everything about the hotel and the service.Genuine Hotels.com guest review
Room was clean. Staff was friendly. Furnishings were very basic and plain. Could use a lot of updating.Genuine Expedia guest review
"Great over nighter"
I was very satisfied with my night at this hotel. My room was nicer than the one I had in Vegas the following night! I liked the fact there were two rooms, so I didn't have to hear my friend snore......The only thing I didn't like was the water pressure in the shower, it was too low, and the noise from the big silver boxes which I guess were the AC […] units in the back of the building right outside my windows. But I will stay here again next year as I pass through El Paso for sure. Read moreGenuine Hotels.com guest review
"Great for traveling if using the airport."
Nice, clean hotel, friendly heloful staff. Good breakfast.Genuine Expedia guest review
good stay, bed sheets were NOT changed. Found hair & particles between sheets. Took off the sheets & shook them, put them back on (in reverse). that was nasty. other than that nice room.Genuine Hotels.com guest review
"It was ok"
Room was nice, clean and convenient to airport however I was told by the front desk that a shuttle would be provided when I returned. When I called for shuttle I was told there was no driver and I would need a taxi to the hotel. I did not appreciate the inconvenienceGenuine Hotels.com guest review
"Cheaper rates available at jhotel"
It is an airport hotel but e pected moore or lessGenuine Expedia guest review
"Close to Airport and Ft. Bliss"
Overall fair experience. We stayed for four days in room #302. The room was large enough for my family to relax, however there were a few things that contributed to the low rating. 1) The doors of the bath and entry rattled when others walked down the corridor. 2) The room was not thoroughly cleaned and had some unknown food substance (not sure if it […] was a spill or vomit) on one of the baseboards in the living room. 3) The sofa sleeper added no value to the booking because the mattress had little if any padding to protect the person from the pain caused by the springs. The cushions were also stained and dirty. 4) The toilet overflowed and we called for a plunger and were told they would send one up. After about 15 minutes of not having a plunger delivered we had to go down to the lobby and get it ourselves. Read moreGenuine Hotels.com guest review
"Nice hotel close to the airport"
This motel is a nice property close to the airport. It is clearly in the "budget" category, but the room is comfortable and the staff is excellent.Genuine Expedia guest review
"Clean and convenient to airport"
Close to airport, dining. Rooms were very nice - suite-like. Staff was helpful. Shuttle to airport.Genuine Hotels.com guest review
In general my stay was good. Only a next door yellling girls in the aerly morning but they shout up quick.Genuine Hotels.com guest review
"Guest House Swuites El paso texas"
I could hear the people partying all noght and could hear the person throwing -up two nights in a row. No sleep. The walls a very thin and even with the T.V on, I could hear the conversations next door. Also, My room wasn't cleaned one day and no wash rags for three of my five day stay.Genuine Expedia guest review
"close to airport"
overall rating 5 out of 5 stars, great place to stayGenuine Hotels.com guest review
"Military Barracks or College Dorm Room"
If you're looking to rekindle your military barracks or college dorm room days this is the place to stay. From the furniture to the thin walls there lot to see and hear in keeping you from a quite night's rest. Housekeeping service is a hit or mostly miss for basic room servicing, i.e. obviously they either have a towel shortage or one small washer […] and dryer for hotel. Front desk clerks, especially evening staff may need to attend some customer service training. It's cheap so expect what you pay for, but truly confused why this location has such high rating of 4+ when in reality more likely a 2.5. Read moreGenuine Expedia guest review
Really enjoyed our stay.Genuine Hotels.com guest review
Overall stay was nice would suggest that any belongings be locked in suit case a necklace was taken.Genuine Hotels.com guest review
"Great, clean spot, great breakfast and location!"
Right when I walked in I was greeted by a happy woman with a cute accent. She was welcoming and congenial. The staff was very helpful and the A/C was cold and blew just enough white noise to fall asleep to at night. The breakfast is better than any restaurants in the area and the waffle was great. I'd stay here again if I had a choice!Genuine Expedia guest review
There were used soap in the bath room, there were bottle cap on the floor.Genuine Expedia guest review
"Great Hotel Stay for the Money!"
We traveled across the country by car, and this hotel was by far the best value of All. The suite was in great shape, spa & indoor pool were beautiful, and happy hour and breakfast were included. Room service dinner was very good, with good selection. I think adding some snacks to the happy hour would be a nice addition. I recommend this hotel high […] ly. Read moreGenuine Hotels.com guest review
"A hotel near fort bliss. It's close to the airport"
We got there really late. .like 4am coming from Dallas. They had a manager there that made check-in easy. The room was comfortable but the cleaning crew were not very thorough as I found a couple of piece of hair on the sink and tub. Other than that, every other things were well kept and nice.Genuine Expedia guest review
The hotel and the staff were very friendly. My only problem was that the suite Room 202 had a leak in the ceiling from the floor above. I did call and report but it continued to leak. It was our last night and I did not want to move all our belonging. So just stay away from this suite or confirm that it the leak has been fixed.Genuine Hotels.com guest review
"Nice. But hard to find."
Staff couldn't do enough for us. Shuttle was readily available. Clean and neat.Genuine Expedia guest review
The room has plenty of space. It has a little kitchenette. Living room. Bath room is nice but the towels are rough not soft.it's hard to find the place to enter. The entrance is in the back.Genuine Hotels.com guest review
Great staff, very accommodating, close to airportGenuine Expedia guest review
This hotel was "ok". Front desk staff was very nice. Breakfast was pretty good. The linens were pretty old/ bare, furniture was old & rundown. Noise dampening between floors is nil. It sounded like the people above me were throwing furniture around the room. (very loud thump/crashes). At about 1:30 am I called down to the desk, and it did stop after […] that. Overall it wasn't the greatest experience and so for that reason I'll try another hotel next time. Read moreGenuine Hotels.com guest review
We stayed here for two nights and left feeling satisfied that we got what we paid for. The price was right! The upsides: GREAT service; good quality of furnishings and decor; clean common areas; complimentary hot breakfast (eggs, sausage, waffles, potatoes); location; layout of the room (king suite); free WiFi; workout room; business center; free parking. […] The downsides: on the noisy side (a family stayed next door and we could hear the rambunctious kids in the hallway and occasional voices coming from their room; also one morning a plane passing overhead woke me up earlier than planned...it happens...); hair/dust left behind on the floor in the bathroom by the tub (otherwise the room was very clean); other than the bedspread, the king bed was dressed with linen that was meant for a queen bed (inadequate coverage for two people) and; the A/C+heater unit was loud and blew too strong of a blast of air on the side of the bed closest to the unit (for some, this might be preferable such as the white noise and the quick cooling/heating capabilities of the unit). Tip: the hotel parking lot is only accessible from the road behind the hotel. Read moreGenuine Hotels.com guest review
"El Paso weekend"
needed a place close to the el paso airport for a brief weekend visit. the hotel was situated very close to the airport but i did not notice too much overhead airplane traffic. the staff were very courteous. helpful shuttle not just for airport transfers but also for shopping, dinner within a reasonable 5 mile radius. decent breakfast, good options […] for cable TV, and accessible wifi throughout the hotel plus a decent exercise room. i would stay here again for another brief weekend Read moreGenuine Expedia guest review
The Hotel was wonderful in great condition the only negative thing was for some reason the attendent could not check me in due to a payment issue. I waited for almost 30 minutes just to check in because the attendent had to call expedia. Other than this problem the hotel was very clean, warm, and like home.Genuine Expedia guest review
"stayed near Ft Bliss, Shuttle was a great help."
Liked El Paso and staff was the best.Genuine Expedia guest review
I go to El Paso, TX fives times a year to see my kids and I always stay at this hotel. I love it. Nice mountains view.Genuine Expedia guest review
I stayed here while on business, stayed in room 203. The service here was good, all of the staff make you feel at home. The room is spacious, however the couch was unbareable, extremely uncomfortable. The tv location is akward sorta have to crane your neck but its okay if you lay down on the bed. The weightroom is a joke, barely any room they have a […] treadmill, an a bench (no weights) and one cable machine. The hours are mid morning till 10 pm. The breakfast was gross..eggs rubbery an not much selection...coffee was good though. Read moreGenuine Hotels.com guest review
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