"Not bad for price."
The hotel was decent. The bathroom was not completely clean and you could tell the comforter had not been washed in a while. Also they did not have towels one night and had to do laundry before they could provide any. Otherwise, service was fine.Genuine Hotels.com guest review
"A Great Value, Nice Accomodations."
Nice, clean,friendly placeGenuine Hotels.com guest review
"we will return"
The desk staff was pleasant and helpful. Breakfast offerings were good, except for the eggs. Our room was not cleaned on one day of our stay, but done well all the other days. The microwave didn't work but was replaced in a day. There needs to be an additional reading lamp as we had to choose whether to use the one lamp near the bed or near the couch […] but there were plenty of outlets for all of our electronic devices. The free wi-fi was appreciated. Read moreGenuine Hotels.com guest review
I love the 2 king bed room with the plus of giving privacy to each area as well. In addition, It was like a mini apartment with the convenience of a mini kitchen as well.Genuine Hotels.com guest review
"Excellent choice when in El Paso."
Excellent hotel with spacious rooms. Room was more than I expected. It was in a good location close to airport and Fort Bliss. I will stay there again.Genuine Hotels.com guest review
"not at their best"
Stay here a lot, but this time elevator was out. Sink faucet broken. Super hot with no adjustment.Genuine Hotels.com guest review
"Family of 5"
I booked the room in advance for 5 but had to call for the linens for the sofa bed, go down and get them, and then make up the bed. It was 10pm when we arrived after a long day of travel and the whole family was very tired. Even just having the linens already in the room would have helped.Genuine Hotels.com guest review
The staff was not very friendly. My room key never worked. I had to always stop by the front desk and have someone let me in with a master key. No one even attempted to apologize or move us to a different room. But they were quick to charge a fee of $100 for using a vape pen on the property. Worst experience I have ever had at a hotel.Genuine Hotels.com guest review
"Not much sleep"
Elevator was broken and that was fine for me but after going to sleep around 11pm I had a knock at the door and it was staff looking for a shower stool. Had trouble going to sleep because the rest of the night I could hear the doors slamming around the 3rd floor. I brought it to the attention of the staff in the morning and they said "our doors close […] pretty hard and loud don't they". Room was nice and appeared clean but the noise and the staff knocking at the door late made the night miserable. Read moreGenuine Hotels.com guest review
The rooms are great. Staff s very attentive and friendly.Genuine Hotels.com guest review
Overall, the hotel is ok, but not so good as I expected with the price I paid.Genuine Expedia guest review
Everything was fine except for the room keys, they had to get reprogrammed every other day and the commode in one of the rooms did not flush properly.Genuine Hotels.com guest review
"It was okay"
The elevator was broken down, so I'm glad I didn't have a large suitcase. It is right in the middle of the Fort Bliss Army base, and the airport. Perfect for families to stay close, and they have a nice breakfast with eggs, sausage, hashbrowns, etc. to begin your day.Genuine Expedia guest review
Everything was ok except that our room didn't get cleaned. Front desk made up a huge excuse " our maids walked out", she was lying because when we left the room that morning, the maid was at the end of the hall. Front desk just offered fresh towels. After a long day of shopping wasn't happy coming back to unmade beds and the trash not thrown. When we […] checked out we asked what could they do for us to make it right. Front desk said nothing because the room was prepaid! Really? Read moreGenuine Hotels.com guest review
The staff were great. If you want to rest this is the place to go. No loud noise and not to crowded. Will definitely choose this hotel on my next visit to El Paso.Genuine Hotels.com guest review
It was very nice would stay again. We were very comfortable and the service was great.Genuine Expedia guest review
Stay was niceGenuine Hotels.com guest review
My stay was good but as usual the front desk staff did not know what they were doing. I was charged additional room fees for a room that was already paid for. Not acceptable at all.Genuine Hotels.com guest review
This hotel was just OK! Shower had some soap scum in the grout they couldn't get out. I had trouble feeling comfortable and clean but I think things are just old there.Genuine Hotels.com guest review
"Good for the price"
Stay was good. Clean. Hotel staff were helpful. Building and furnishings were old but mattress was comfortable.Genuine Expedia guest review
"Will definately stay there if in El Paso"
Loved everything about it. Safe, good location, very friendly staff and most important very clean. Great price. Allows pets.Genuine Expedia guest review
Clean, friendly, peaceful stay good complete breakfast had a good night stayGenuine Expedia guest review
"Newer hotel near airport, Ft Bliss"
Newer suite hotel, reasonably priced, has small pool, central location. A few glitches: had to prop door open going to pool, card reader broken; drain plug in sink broken after maid service. Small but adequate breakfast spread.Genuine Expedia guest review
I have not received a receipt yet, when i asked for a receipt the receptionist said it would be e mailed ????Genuine Hotels.com guest review
"it was very pleasant."
we loved the hotel and the costumer service was excellent.Genuine Expedia guest review
Brought family in for graduation and the stay was great. Met all needs and very comfortable for the rate and locationGenuine Hotels.com guest review
"very close to airport"
It was very helpful to be that close to the airport in El Paso on our return trip.......just wanted to get home! Everything and everyone were great!Genuine Hotels.com guest review
"It's all right"
Ok everything was great except poor quality towels. Breakfast was good. Hotel was about a 10 minute drive from I 10.Genuine Hotels.com guest review
"Better than I expected!"
After reading a few reviews about poor housekeeping and shabby/worn furniture, I was nervous about staying here. I later found that I had worried for nothing. Our room was clean and looked just like the photos on the website and was exactly as described. Clean, comfortable and quiet. Yes, I could have spent 25.00 a night more for something with "prettier" […] furniture, but I was looking for a good value, and that is what I found. I will stay here again when we return to the area. The only problem we had was that I had requested that housekeeping NOT come in and clean, but returned later to find that they had come in anyway. Read moreGenuine Expedia guest review
Nice large room. Very comfortable. Their pet policy needs to be made a little clearer. They are pet friendly for pets up to 30 lbs. Thankfully they still allowed our slightly larger dog stay.Genuine Expedia guest review
"Good but you need to have a car to go around."
No stores are around , so need a viechle to go around To eat or shop etc.Genuine Expedia guest review
"bad bed did not sleep well"
Bad acoustic isolation. Bad mattress and the whole Bed moves.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
"BARGAIN FOR EL PASO"
The hotel, although not plush, was extremely adequate. It was very clean and met all of my needs. It was conveniently located very near the airport and adjacent to Fort Bliss. I'd stay here again. The staff was very helpful. A free hot breakfast was provided daily and a manager's reception was provided the first night I stayed including snacks and beer. […] I'd stay here again if I went back to El Paso. Read moreGenuine Hotels.com guest review
"Overnight Stay close to airport"
Guest House Suites was very nice. However, the "heated" pool was ice cold! YIKES!. Good location but no food on premises during the evening and nothing close by to walk to.... I'd stay again though. It was new, comfortable and the suite with king sized bed had pull out couch, island with sink, cupboards, refrigerator.Genuine Hotels.com guest review
After travel with two dogs we arrived after 11:00 p.m. at the hotel. The night clerk was very helpful and accommodating. The room we had was excellently located on the 2nd floor one door from the stairway. The breakfast the next morning was the best breakfast I had at a hotel in El Paso.Genuine Expedia guest review
"Nice hotel suite next to airport"
Comfortable suite with microwave, mini fridge, sink and coffee maker. Only problem was no regular coffee.Genuine Expedia guest review
"Close to airport"
Overall fair. A few issues to make stay better: 1. Soap too small 2. Towels could have been better 3. Receptionist at breakfast never greeted me- in twiceGenuine Hotels.com guest review
Maids did not do a good job cleaning the room. Very loud staying next to airport. Room temp was hot even though thermostat was set as low as it would go, room was 70+ all the time.Genuine Hotels.com guest review
It was a little difficult to find. Pool water was freezing. Shuttle somewhat limited. Overall, though it was an excellent place to stay. Close to restaurants and shopping. Right next door to airport. Surprisingly quiet being that close to the airport. Rooms immaculate and very large.Genuine Hotels.com guest review
"Friendly, excellent value."
The place seems to be a bit worn around the edges, but the staff was VERY friendly and accommodating, the breakfast was tasty, and my room was spacious and clean. It was very close to the airport, but the noise wasn't disruptive. I also found out they allow pets, which for some travelers will be a big deal.Genuine Expedia guest review
"Trip to El Paso Tx"
Sofa bed was ripped and dirty.No shampoo provided . Bath towels very small.Genuine Expedia guest review
"Excellent Hotel next to airport"
I have been staying regularly in this hotel for the past 3 years. I love it. My kids enjoy the nice view of the mountains and the planes coming and leaving to the airport.Genuine Expedia guest review
"Great hotel for family"
What I didn't like is that is located next to the rail roads. The noise and vibration of train woke me up in the morning.Genuine Hotels.com guest review
"convient access to airport"
Our stay was awesome. We love everything about the hotel and the service.Genuine Hotels.com guest review
Room was clean. Staff was friendly. Furnishings were very basic and plain. Could use a lot of updating.Genuine Expedia guest review
"Great over nighter"
I was very satisfied with my night at this hotel. My room was nicer than the one I had in Vegas the following night! I liked the fact there were two rooms, so I didn't have to hear my friend snore......The only thing I didn't like was the water pressure in the shower, it was too low, and the noise from the big silver boxes which I guess were the AC […] units in the back of the building right outside my windows. But I will stay here again next year as I pass through El Paso for sure. Read moreGenuine Hotels.com guest review
"Great for traveling if using the airport."
Nice, clean hotel, friendly heloful staff. Good breakfast.Genuine Expedia guest review
good stay, bed sheets were NOT changed. Found hair & particles between sheets. Took off the sheets & shook them, put them back on (in reverse). that was nasty. other than that nice room.Genuine Hotels.com guest review
"It was ok"
Room was nice, clean and convenient to airport however I was told by the front desk that a shuttle would be provided when I returned. When I called for shuttle I was told there was no driver and I would need a taxi to the hotel. I did not appreciate the inconvenienceGenuine Hotels.com guest review
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