AMERICAS BEST VALUE INN - Springfield

Great place. Great value.

Genuine Hotels.com guest review

Wasn't expecting a lot for this price but soap in the room would have been nice. Appears to be pretty run down and in need of maintenance.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was disappointed that there was not an alarm clock. difficult to get TV reception. there was a couch in the room that was dirty looking and had a hole in the top of the cusion on the back. very quiet and comfortable otherwise.

Genuine Hotels.com guest review

The door to our room stuck but some maintenance attention and this appears to be a fairly modern building in need of maintenance. A minor issue our door, they offered to put us in another room but once I found I could easily get the door open it wasn't a problem. The staff were nice and friendly. It is a downtown area with lots of traffic and sounded […] like muscle cars, got woke up a couple times with sirens or whatever must be near hospital ambulance service fire or police not sure. The rooms were clean and beds very nice and comfortable which was the most important thing. Visiting relatives there we were not hanging around the hotel much just long enough to get cleaned up. On the whole for what we wanted, an expensive hotel to sleep comfortably and get cleaned up it was fine. Read more

Genuine Hotels.com guest review

The room had a smell of mildew or must when we walked in. The paint was peeling off the doorway in the bathroom, and their was visible dirt behind the door to the bathroom. It had a microwave and refrigerator, but no hairdryer. Beds did not feel comfortable or clean. Bathroom was too small and the beds were full beds not queen. Not at all pleased with […] hotel at this location. Have stayed at the Seymour America's Best Value Inn and was a much better hotel. Sign said it was newly rennovated, but obviously was not. Could see light through the entrance door to room, did not give a feeling that you would be protected in the night. Read more

Genuine Hotels.com guest review

Staying at this motel was one of the worst travel experiences of my life. When I checked into the room ( room 129 ) the sink was clogged. I notified the front desk and they did unclog it while I was out sight seeing. Later that same day ( 4/15/12 ) after returning from dinner I went to bed. Around 2:00 AM I woke up itching and scratching. I had thought […] I had felt something crawling on my skin earlier. After turning on the light and pulling down the blanket I immediately saw numerous bed bugs on the sheets. I also saw streaks of blood on the sheets from where I had been bitten by the bed bugs. I killed as many as I could but after going back to sleep I awoke again with the same experience as before. No doubt the entire mattress and perhaps the room itself are totally infested. I reported it to "Cole" at the front desk and then reported it again to "Jay" also at the front desk when I checked out. To her credit she refunded the full price of the room. This problem should be reported to the home office for Americas Best Hotels as well as the Springfield, MO. department of health. This is inexcusable ! Read more

Genuine Hotels.com guest review

The room was dirty, there was mold on the shower curtain, the toilet seat was falling off.

Genuine Hotels.com guest review

We stayed at this motel for five nights. We were in town for a basketball tournament. The room smelled (I bought an air freshener that helped a little) and there were very few outlets in the room (this was difficult when you have two cell phones, a laptop, a tablet, and an alarm clock to plug in at night). There was a broken gutter above our room and […] it rained almost the whole time we were there. It sounded like a waterfall outside our front door, kept us up at night, we had to buy ear plugs. The reason we stayed here was because it was so cheap. We got what we paid for. If you are looking for inexpensive but low quality, this is the place for you. Read more

Genuine Hotels.com guest review

Quiet and comfortable. The room was very clean and the beds were very comfortable. They have a lot of channels on TV, which was nice. It was very quiet. I don't think we ever heard anyone. We will probably stay here again sometime in the near future.

Genuine Hotels.com guest review

Room was very nice and clean. I missed a clock and a coffee pot.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

They have false advertizing on the internet. I saw small kitchens in the rooms and I was told for the same price I would have one too. I atleast wanted a refrigator in the room because I had things that had to stay cold. There wasn't enought seats in the breakfast area either. The free breakfast wasn't worth eating. Raisn Brand and cherios and milk […] juice toast and mini muffins.I willnever stay that one of their hotels ever again. Read more

Genuine Hotels.com guest review

This was the worst hotel experience my husband and I have ever had. The rooms were disgusting. The floors were cut up, burned with cigarettes in a non-smoking room, the counter top for the bathroom was rotting away from the wall, there was mold growing on the curtains as well as the dresser and night stand, there were cigarette burns in the sheet, there […] was only two light sources in the room one of which was broken, the tub floor was BLACK, and the base boards around the room had been torn off and not replaced. And to top it all off the customer service was even worse. Trying to get an extra set of towels required an act of congress. The guy at the front desk said that he could not bring us towels because he was unable to leave the front desk, yet he was outside walking around the parking lot smoking a cigarette every 10 minutes. UNLESS YOU ARE UP TO DATE ON YOUR SHOTS IT IS BEST TO STAY AWAY FROM THIS PLACE. SPEND THE EXTRA $15 AND GET A DECENT HOTEL. If every hotel would not have been booked due to students going back to school we would have left the first night. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The room was shabby...is it still 1982. Needs a lot of updates. The beds were hard. The pool was nice and clean and warm. The internet was not very convenient needed to redo setup a few times.

Genuine Hotels.com guest review

Everything about the stay was excellent, the staff couldn't have been nicer, the room was clean and comfortable, BUT we never did get our early morining wake up call. Thank heavens I set my personal alarm or we would have missed our New York Flight and the ensuing 2 day conference.

Genuine Hotels.com guest review

This hotel is the worst place I have ever stayed at. The room was dirty, the staff was rude, no snack machine and no continental breakfast like the ad said. I would never let a woman stay there alone the area around the hotel was like being in the hood. We use Hotel.com all the time and have had no trouble but this place needs to be shutdown.

Genuine Hotels.com guest review

The staff was friendly and courteous. The internet was easily accessible and really fast. Only complaint I have is pool wasn't open on time of a morning.

Genuine Hotels.com guest review

We found everything we needed. Service was courteous. The location was convenient. It was the perfect stay for the price.

Genuine Hotels.com guest review

The climate of the hotel wasn't pleasing at all. The hotel assistants wasn't ready for us. They were trying to arrgue with me telling me I only reserved one room when I showed them my confirmation receipt explaining the details. Then the room didn't come with ant commadities, such as a refridgerator and a coffee pot. They were out date, they still had […] regular keys to open the doors and their sign staits they have remodeled. Contenital breakfast was horrible very limited on choices and the breakfast area was a mess. I will never recommend this hotel to anyone. I wouldn't even suggest it period. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Our room was clean, well maintained, and quiet. The front desk manager was friendly and we were able to check in quickly. We had to leave very early the next morning for a triathlon and our room was quiet enough we got a good nights sleep.

Genuine Hotels.com guest review

For the price, this was a very nice hotel. It was clean, comfortable, and the staff was courteous. Sure, it wasn't a 5-star, but considering you pay fully half the price, it was more than adequate.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Upon entering the room the room smelled very musty/moldy I attempted to contact the front desk via phone, as there were not enough towels to acomidate the three of us. I had to walk to the front desk, the phone did not work. The bathroom at first glance looked cleaned however under the rim of the toilet you could see where the toilet bowl was black […] and crusty and was not cleaned thourally. Closser examination of the wall in the bathroom at the basboard revealed a blood stain that could not have been cleaned. The next day no one had yet come in to check the phone. Upon removing of personal items from the room I observed the maid just making the bed in the adjacent room, not striping the bed. With all that said I would give the motel an F rating. Read more

Genuine Hotels.com guest review