"DOG HAIR ON OUR PILLOWS AND SHEETS UPON CHECK IN!"
Maybe we should have read he reviews prior to booking the stay at Marinwood Inn & Suites. Upon checking in our bed had DOG HAIR ALL OVER THE SHEETS AND PILLOWS! AND IT DID NOT LOOK LIKE THE SHEETS HAD BEEN WASHED AT ALL. ALL LINEN WAS DINGY DINGY DINGY! When we mentioned this to the staff, they were upset we complained. We had to ask for new bedding, […] and we really don't know if we got any. Maybe they just shook the sheets cause the "new" bedding looked just as DINGY. Sorry, we will never stay here again and feel we need to WARN ANYBODY AND EVERYBODY that is considering this place. DIRTY! Read moreGenuine Hotels.com guest review
"Enjoyed our stay... Will return."
Breakfast was very poor. BYO. Comfortable/newly renovated and clean and in good neighborhood.Genuine Hotels.com guest review
Overall it is OK, for the money, clean and the new renovations are good. They did try. A lot worse out there. The Restaurant on property is very nice. Only open for breakfast and lunch, good menu!Genuine Hotels.com guest review
I can't seem to learn from my mistakes. I've stayed at this hotel three times for business recently because it's the only affordable accommodations in a wealthy neighborhood. The microwave was encrusted with food in one room, then the bathroom was filthy in the second room, with black dirt in the bathtub and the shower curtain smelled heavily of urine. […] It seemed that this was probably a hangout for the employees. Too tired to complain to the front desk, so it's my own fault, I guess... Read moreGenuine Hotels.com guest review
"Quiet, warm & comfortable."
I was travelling with my elderly Mother from S.F. To Palm Springs. Having travelled a bit, I am fussy about hotels and wanted it to be as comfortable as possible for my 84 year old Mother. We are also Vegans so the kitchen was a must have. We stayed 2 nights & were very warm & comfortable in a huge room. The Staff was extremely accommodating.Genuine Hotels.com guest review
"Absolutely no complaints"
Spent just one night and had absolutely no complaints.Genuine Hotels.com guest review
The hotel itself and the room was nice and clean. I had called the hotel and explained I was coming directly from surgery and was on crutches. They booked me on the second floor: second day, no room service, had to call to get towels, coffee, etc. Management not on top of things. Room keys kept expiring. The room I booked on line showed a suite with […] kitchen, this room only had a hotel microwave and frig. Management needs to improve but rooms are nice. Read moreGenuine Hotels.com guest review
"Nice Stay at Altura Inn"
It was convenient and close to where I needed to go. The people were very helpful in calling me a taxiGenuine Hotels.com guest review
The walls are a little thin but overall pretty good value for the money in this areaGenuine Hotels.com guest review
"Good for the price, but not exactly like the pics."
Staff was very friendly and nice! Rooms are not exactly like they are in the pictures, but are still very niceGenuine Hotels.com guest review
"Upgraded room for a fair rate"
Room was clean and recently updated. Basic breakfast bar. Bistro next to hotel was good with large portions. Conveniently located in Central Marin but bring earplugs if traffic noise bothers you.Genuine Hotels.com guest review
"Good value, convenient location"
Arrived very late, about 2am, so I called ahead to confirm late check-in. The motel appears recently renovated and was in good condition. There was continental breakfast available in a small break room by the front desk. Good for saving time when you are on the road.Genuine Hotels.com guest review
Desk clerk was well-informed about the area.Genuine Hotels.com guest review
Nice hotel for a wknd getaway...quiet place. Will surely recommend it to my family and friends.Genuine Hotels.com guest review
"Not bad for the price"
My wife and I stayed a couple of nights for business. This is a clean and comfortable place to stay. A very good price for the area. The room was a little small, but it has everything you need.Genuine Hotels.com guest review
"Just what we needed"
We had a late flight in to SFO on a trip up to Wine Country. This hotel was very reasonable and perfectly nice for our overnight. Recently renovated (some features oddly too fancy for the room, but not complaining), quiet, convenient to 101, nice dedicated parking. Coffeemaker, fridge and microwave, very basic breakfast, WIFI, all good. Clean and comfortable […] all around. Read moreGenuine Hotels.com guest review
"Hotel like a Motel 6"
We had seen photos of the hotel and didn't expect it to be a duplicate of a Motel 6. It was supposed to have been renovated. From what??? From the moment we stepped into the room, it smelled - not of smoke but a horrible odor. The bathroom towels were thin and small and our soap was a one inch square. The sink was nice but that was about it. The walls […] are paper thin. You could hear everything the people in the next room were saying (and doing). Complimentary breakfast was stale cereal flakes, toast, bagels, juice and coffee- meager to say the least. We were very disappointed and will not stay here again. Read moreGenuine Hotels.com guest review
Room had a terrible smell. I got sick with a tremendous allergy.Genuine Hotels.com guest review
Overnight stay. Breakfast room very goodGenuine Hotels.com guest review
"Very nice and in a great area"
It was very nice and in a nice neighborhood. Staff was nice also.Genuine Hotels.com guest review
"Great little place."
The room was great. It was clean. Microwave snd refrigerator. I loved that below rhe room was our own carport to park under. Nice restaurant on site. Quiet room. I would stay again.Genuine Hotels.com guest review
"Definitely worth the price"
Great value! Way cheaper than staying in SF and it was clean. Parking right out front of the room. Quiet, had a couple hiccups with the satellite but nothing too bad. If you're staying in the area its definitely worth it!Genuine Hotels.com guest review
I travel for my job and stay in many hotels. This was very nice. Thank you!Genuine Hotels.com guest review
I thought the price was quite high for the condition and location of the hotel. The room was tight with to much dark unnecessary furniture.Genuine Hotels.com guest review
"Close to the Freeway and not far from special area"
rooms clean, okay service, easy access to freewayGenuine Hotels.com guest review
not bad rooms were nice ,bfast was not much but better than nothing , room did smell like pot had to leave door open 4 a bit . After that it was quite , desk help wasnt very nice in morning , I work hard to but i always give my custmores a100% he didnt care about me all he cared about was how to get rid of me ! But for the price $124 a night id stay […] again mabey get a better room and less your not important ! Read moreGenuine Hotels.com guest review
"Dont stay here"
Shower didnt work, keys didnt work, no breakfast as adverised, front sesk was argumentative and not helpful.Genuine Hotels.com guest review
In the morning there was a terrible smell in the room. It was coming through the air vent.Genuine Hotels.com guest review
"Great for the price"
The location and price are hard to beat. Rooms are a bit dated but I lived the bed!Genuine Hotels.com guest review
"Great rooms and well maintained"
It was very apparent that this hotel maintained their property very well. Everything was clean and nicely decorated. The big round sink in the bathroom was very beautiful. The room was small but comfortable. It was quiet and private as our room was at the top of a flight of stairs. The bed was comfortable and it was decorated nicely. However the WiFi […] was slow and our T-MOBILE phone service did not work at all there. Overall though, aside from the severe phone problems, we had a good stay. Read moreGenuine Hotels.com guest review
I enjoyed my stay here. The room was clean and the location was good for what I was there to do. The restaurant that is next to the hotel was very good as well. I'd recommend staying here if you're in the area.Genuine Hotels.com guest review
if possible to add hot oatmeal and some fruit otherwise every thing was great!Genuine Expedia guest review
"Large remodeled rooms"
Large rm w/ kitchen. kitchen was not furnished though. Comfortable beds, sheets were a different type of thin material. Not much of a "free" breakfast. Good price though!Genuine Hotels.com guest review
"Cleanliness and comfort"
The beds were too soft. The site was very pretty, but there seemed to be black mold on the sill in our shower.Genuine Hotels.com guest review
"A stop for the night"
Needed an inexpensive- no frills - place to sleep for the night. Hotel is easy to find, staff was nice, room was comfortable, clean and quiet, plenty of parking & easy access to shopping and places to eat. (suggestions from staff were helpful and accurate).Common areas and laundry room looked clean (I did not use the laundry machines). Room rate includes […] a continental breakfast. (Cereal, packaged muffins, coffee & juice) Read moreGenuine Expedia guest review
Not as nice as website describes.Genuine Hotels.com guest review
"Best motel in Novato"
Comfortable, convenient and pleasant decor and surrounding area. Only issue was my internet access. Had trouble staying connected at one point. The rooms were beautifully decorated. I didn't use the pool so I can't rate it. It looked old so it wasn't very inviting. The breakfast was extremely basic; bagels, danish and cereal but they do have a very […] nice restaurant on the premises. Nothing much to walk to but plenty of restaurants and stores within 2 miles. They have a NO PET policy so that may discourage many people. Read moreGenuine Hotels.com guest review
"worth the price"
Needed a quick stop over and had sticker shock at the other hotels in the area. It was reviewed saying the rooms had been redone and they had. The bed was comfortable, very nice bathroom, and well appointed room. The only draw back was you can park your car right outside your door so can be noisy we people leave. Well worth the price.Genuine Hotels.com guest review
This was the perfect spot for our quick trip to the SF area, easy on and off the freeway, quiet, clean, comfy. Pricier than our other stops but well worth it.Genuine Hotels.com guest review
"Just renovated and very clean"
The owners of this Inn just finished completely renovating this property. New furniture, granite and vessel sinks. My room was very clean. This is probably your best choice for a reasonable place to stay in Marin County.Genuine Expedia guest review
"Horrible staff , dirty room"
Don't waste your money I would rather sleep in my car than stay here againGenuine Hotels.com guest review
Would stay here again.Genuine Hotels.com guest review
Huge disappointment when we brought groceries to our kitchen equipped room to find out there were absolutely NO dishes, silverware, pots, pans, etc. It was a kitchen minus all equipment! We were able to return our groceries and made the best of the situation. Other than that, we were satisfied with the room. It was clean but a few switch plates were […] missing from the recent remodeling that had been done. Read moreGenuine Hotels.com guest review
"Old Econo Lodge and condition shows it"
I had reserved the room online. The pics showed a nice hotel for a very reasonable price. I wouldn't swim in the pool. The room had wooden blinds that didn't cover the entire window and the room could not be made dark. The 'balcony' ( I rented a 'king suite') was smaller than the balcony on cruise ship basic room and overlooked a dilapidated roof of […] the units below. The restaurant A/C was broken and the doors were open when I arrived. The person who greeted me did not understand English. The old Econo Lodge sign is still up but the new proprietor has a vinyl sign with the new hotel name on it. If you are looking for a fairly well kept old Econo Lodge experience, then this is your place! The management was very courteous when I stated that the accomodations were not as stated online and they allowed me to check out and refunded my payment. So, that was nice! Read moreGenuine Expedia guest review
"Nice but could use a facelift"
We enjoyed our stay at this hotel, however there were some things that needed an update. There was a part of our bathroom wall where the wallpaper was peeling and there were no supplies provided for the kitchen. It would have been more convenient to not have to bring our camping equipment to get the most out of having a kitchen. That said, the room […] was clean, comfortable, and conveniently located to China Camp Park. We also enjoyed eating supper outside in the BBQ area and using the pool which was clean! Overall, we would come back for sure! Read moreGenuine Hotels.com guest review
"not as told"
We were told the hotel had inside doors. Not that it was as pictured like an Eccon o lodge.When we got there just as pictured on internet. A motel not a hotel. When we arrived the clerk told me that was all they had. We talked to people accross the way and they said they had a room with inside doors and a garage for their car. Not sure why we were told […] differently and did not have the room we were told. Don't know about using hotels. Com again this was not Howup to the standards we expected. Read moreGenuine Hotels.com guest review
There have been some efforts to update and upgrade this facility, but they are not there yet. The driveway is newly paved and the rooms updated. The bed was comfortable, the sink was pretty, but awkward. A small table would be nice, as well as a light in the deep walk-in closet. The pool was decent, but needs more daily attention. Hopefully, this is […] a work in progress as the new ownership is in transition and they will continue to make improvements for the guests. Read moreGenuine Hotels.com guest review
"Pretty good hotel"
The room was clean and a good size.Genuine Hotels.com guest review
"A Work in Progress"
The hotel claims to be renovated. It is a work in progress. The room was a good size and the carpet was new. It was close to the highway and good access to Napa and San Francisco. The drapes were painted and dirty. The bedspreads were old and the kitchen was well used. The wallpaper was coming off of the wall in both the bedroom and bathroom. It was […] not really clean. If they finished a few more updates it would be a great stay. Read moreGenuine Hotels.com guest review
This hotel is NOT remodeled as advertised. Kitchen area contained appliances and furniture from the 1970s. Wallpaper was peeling everywhere. Towel bars were ripped off the walls, but the hardware was left hanging in place. Wooden door frame to bathroom was falling off in large chunks due to rot. Bathroom floor was DIRTY with hair in several places and […] urine stains around the toilet area. Towels were old and worn out. Bedspreads were from the 70s/80s. The only thing that looked newer was the desk chair. After checking out, the hotel decided to access my credit card information to charge me an additional fee. They did not notify me, nor did they have my permission to do so. When I called to discuss it with the hotel, they yelled at me. I had to cancel my credit card with my bank and am currently in dispute over the charge. This place is old and dirty, the employees are rude, and they rip you off! Read moreGenuine Hotels.com guest review
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