"this is the last time im staying here"
i stayed here quite a few times because of the price, but everytime the service was subpar at best. this time took the cake. i was in my room for a night then the chain on the toilet broke so we couldnt flush the toilet, the tub had a leak, and one of the burners didnt work. there was no plate in the microwave. after speaking to the front desk we were […] able to move, we checked out of the room but had to wait until a room was cleaned to switch. while waiting one of the workers bust into the room w/o knocking because his paper said the room was vacant. when our room was cleaned we went to it and it was dirty. they sent us to the wrong room. after settling into the new clean room the same worker knocked on the door then came in before i could open it because his paper said this room was vacant. all the girl at the front desk could do was smile like this was funny to her. well they wont get anymore of my money and neither will extended stay. another location we went to had poor front desk customer service. Read moreGenuine Hotels.com guest review
A little scary with the surroundingsGenuine Hotels.com guest review
"nasty and scary"
Dump.Genuine Hotels.com guest review
"Friend recommended...fit my needs and expectations"
Got Lost in Ft. Lauderdale..checked into a different hotel, which was very uncomfortable and in a bad sections of town. Got re-booked into Extended Stay of America. SO HAPPY More than I expected. Service was wonderful and friendly...clean met all my needs ..and then some. Thank you.Genuine Hotels.com guest review
"Just what I need."
Just want a clean room with good shower, refrigerator and microwave. This place has it. A/C is nice and cold. Need another blanket available in room. The microwave is adequate, but small. Would like to see a larger one.Genuine Hotels.com guest review
"decent stay for the money"
For the most part the room was an acceptable place to sleep after a night of sight seeing and partying. There are a few rather off-putting things that I encountered, though. First off, there seemed to always be quite a bit of noise coming from surrounding rooms as well as outside of the room (the walls are rather thin, so you hear just about every whining […] child, etc.). Secondly, (and I'm not quite sure why this is), 6 out of my 9 nights at the hotel the police were parked out front responding to a call, taking reports from guests, etc, which doesn't really make you feel all that safe. Lastly, on the morning I woke up to check out, I was greeted by a roach in my bed, which seriously drops the rating of the room's cleanliness. Sure there are some good things about the hotel, but these three negatives were enough to warrant not booking a room at this hotel again. Read moreGenuine Hotels.com guest review
Room was very run down- carpet was nasty - toilet seat had chunks missing from it- bathroom sink had tiny hairs left on it and a dirty sock was still under the stained dirty chair in the room. Will pay the extra $$$ next time for a sanitary comfortable room!Genuine Hotels.com guest review
Response by Extended Stay America-Ft Lauderdale-Cypress Crk-Andrews Ave Kelly - Thank you for your recent review of your stay. I am so disappointed that your room was not clean upon check-in. Please accept my apology. To make sure this doesn't happen again, I am working with my housekeeping staff to ensure that each room is cleaned and inspected before releasing it to a guest. I appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
AS USUAL PERFECT QUITE AND VERY CLOSE TO EVERYTHING, ITS ALWAYS A PLEASURE TO STAY THERE AND WILL CONTINUE............AAAAAAAAAAAAAAAAA++++++++++++++===Genuine Hotels.com guest review
Response by Extended Stay America-Ft Lauderdale-Cypress Crk-Andrews Ave Carmelo - Thank you for your great review of our property. I'm thrilled that you enjoyed our amenities and location of the hotel. We look forward to seeing you again, should your travels bring you back to our area.
"NICE AND COMFY"
The stay was great i always stay at this hotel because it has a kitchen that meets my needs.Genuine Expedia guest review
Response by Extended Stay America-Ft Lauderdale-Cypress Crk-Andrews Ave Thank you for your great review of our property. I'm so pleased to hear that you enjoyed the full kitchen we offer in all of our guest rooms. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
Great place. Great location. Would definitely stay there again! Thank you.Genuine Hotels.com guest review
"Not i expected"
When I arrived the front desk girl did not assist me kindly. The room conditions are bad, specially the bathroom. The room has not closet and the parking lot is very small. Breakfast is "missing" because there is not a dinnig room as well. They just put some coffe and muffins inside the front desk room and I tried to get coffe but there wasn't anymore. […] I will never go again to that hotel. Read moreGenuine Hotels.com guest review
The neighborhood was scary! The only good thing was the people were nice enough!Genuine Hotels.com guest review
"Would not recommend"
This was booked for me by my office manager and usually we have had good luck using Hotels.com based on the ratings and reviews. This hotel was not in the most desirable part of town. I was even uncomfortable leaving my car there overnight.....thankfully there was a patrol car that I parked next to, in hopes this would ensure some safety. The hotel […] had no ice machines and only offered plastic cups in the rooms. Additionally, I was concerned with the amount of "professionals" (to keep it clean) that seemed to be lining the road and even the entrance area of the hotel. I definitely would not recommend this particular location. Read moreGenuine Hotels.com guest review
They clean rooms only once if you stay there for 7 or more days. I liked an idea to have a full equipped kitchen in my room. Air conditioner worked quietly, that was a plus. For breakfast there were muffins, apples, oranges and oatmeal. I liked that place. Not bad for the price. Location is very close to highway and not far from the nice beach.Genuine Expedia guest review
Not a bad hotel, room was supplied with good ktichen, bed very comfortable. only big downside is that the hotel was a bit far from main tourist attractions.In most comments it stated that it was very loud, i did not have this experience, no problems with sound or loud noises other than the neighbor.Genuine Hotels.com guest review
"An unusual location for a Hotel."
Hotel too near to highway. I bit noisy at times, specifically at nights.Genuine Hotels.com guest review
No hair products or dryer. Hard mattress. No in room towel service.Genuine Expedia guest review
My stay was horrible. The room was not clean and it smelled of smoke. My bed was not comfortable and it was very noisy from the other occupants. I was very displeased.Genuine Hotels.com guest review
Parking for check-in is almost non-existant. Grab & Go breakfast is not as described. TV channel card was totally wrong. No amenities other than face & bath soap. Kitchenette was a nice touch - complete w/ glasses, plates, bowls & silverware for 2. Towels were also for only 2. For a short stay you paid more if you wanted any kind of service done to […] your room. Towel exchange available at the Front Desk. I got lucky & caught a Room Attendant on the floor to get a couple of extra washcloths. I wanted cheap & got it. 7-11 across the street was an asset since nothing else was in the area. Read moreGenuine Expedia guest review
"stay somewhere else"
Not very nice. I asked for a non-smoking room, when I went to check in at 3 they told me the room wasn't available and the cleaning staff were all at lunch and to come back later. When I came back the room was available but when I went to the room it reeked of cigarette smoke. The walls are thin and the people staying next to me screamed at each other […] all night. Read moreGenuine Hotels.com guest review
"No Daily Room Service"
Businesspeople did need new towels.Genuine Hotels.com guest review
The quality of the hotel is what I have come to expect from Extended Stay, I have used the Chain frequently in different cities and some are slightly better than others. The thing I was not too comfortable with about this location was the surrounding neighborhood, it made me a bit nervous to leave my car in the parking area, but overall the hotel was […] good. Read moreGenuine Hotels.com guest review
"Rennovations made a difference"
It's an ok place to stay if you don't want to spend lots of $, you want to cook & you don't mind the train or hwy traffic noises. Rooms are good for the price, office staff nice & you save a few bucks w/ free grab & go breakfast.Genuine Hotels.com guest review
""Not for couples and families""
We requested and paid for a non-smoking room however the room that we were given perspire a heavy cigarette scent. Our room was located on the bottom floor and there were people congregating outside in the hallway carrying on loud conversation for hours. Because of the experience we cancelled our last night stay. The cancellation process was very difficult […] on the Expedia side. All in all there was one positive note to our stay the front desk clerk (Neka) was very nice and helpful. Read moreGenuine Expedia guest review
this should get a 1 star rating untill they up gradeGenuine Hotels.com guest review
""Noisy and dirty hotel""
Very noisy and loud. Either you get a room beside the freeway or beside a busy street. You can hear delivery trucks loading/unloading late at night or past midnight in front of the hotel! The rooms are not sound proof and we heard a couple fighting out loud one night. This is not a hotel where you can relax. They said it's free breakfast up to 9AM, […] but when I went to get breakfast at 8:35AM, they won't replenish the food anymore. Also, bring your own toiletries - they dont provide them. Read moreGenuine Expedia guest review
For travelers looking to have a stay simialr to living in a studio, good for the price, bad side was smokers around the room.Genuine Expedia guest review
it was ok could have used more towels and front desk people were not friendlyGenuine Hotels.com guest review
"Not in a desirable area"
Hotel is in a less-than-desirable neighborhood...would definitely not stay there again.Genuine Hotels.com guest review
Serviceable and functional without an ounce of charm or grace.Genuine Hotels.com guest review
"Close to Interstate/beach/airport"
It was convenient for the reason we were staying. The staff was so helpful, they were overbooked, but let me check in early, and when the air conditioner in the room wasn't working, they allowed me to change rooms. The condition of the room was somewhat run down, and it was loud, however I knew that going in, so I can't complain about that. Overall, […] great deal for what we paid, close to the interstate and other attractions, only about 10 mins from the beach, and close to the airport. Read moreGenuine Hotels.com guest review
My stay was comfortable. I felt safe and somewhat at home. I will definitely be staying here again on my next trip to Fort Lauderdale.Genuine Expedia guest review
"Great Budget Hotel"
We were very impressed. Room was clean and comfortable. Only complaint, my husband left phone charger in room and it was not turned in to the office. Would still stay there again.Genuine Hotels.com guest review
"Invasion of privacy"
Woke up startled to a loud noise at my door. was only able to open one eye to see someone. a strange man standing in the door way, he forced open my door while i was still in bed just to inform me that my time has expired!! he said that he was a manager for the property and he demanded me to get out of my bed right away and leave the hotel or go immediately […] to the office and pay for my room. that is if i was still going to stay after the way I had just been treated.................unfortunately i had forgotten to place the lock on the door for my protection........................ i was not a happy camper.!! oh yes i let him know just what i thought of his managerial style and that he needs to get more training from the company! Read moreGenuine Expedia guest review
I like the hotel it was too close to the H. Way I could hear cars , I was not happy about that . The Breakfast was a joke and I was not happy.Genuine Hotels.com guest review
"Good Cheap Hotel for Ft. Lauderdale"
I stay at this hotel often. By often I mean at least 4 days a month. This is an extended stay so you will get neighbors that do contract work such as programmers, construction workers, truck drivera, and such. So expect some rough although generally good characters. This is Ft. Lauderdale so you may see in the surrounding areas a bit of trash people. […] So lock your door, park your car in the well lit parking, and take your valuables with you at all time. This is true of all of Ft. Lauderdale so its not a mark against this hotel. Generally speaking good hotel for single long term travelers or short term family trips. Oh my last stay I did find one issue. The rooms all have kitchens and kitchenware for your use. I decided to stay in this time instead of eating at the nearby restaurants. The plates provided in the kitchen cabinet all had hair on them (yuck). I can't even imagine how that happened being in a cabinet. Anyhow the 7/11 across the street had paper plates. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
goodGenuine Hotels.com guest review
"Great value for business traveler"
This hotel has turned into my preferred place to stay when on a business trip to S. Fl. Good rates, huge clean rooms - love it!Genuine Expedia guest review
"Great for price"
Room was clean, staff was great. Absolutely worth the money.Genuine Hotels.com guest review
Great placeGenuine Hotels.com guest review
Hotel too close to the highway. If you are not a heavy sleeper and you plan on sleeping while at this hotel don't book it. We requested one room and got another. Other than that this hotel is niceGenuine Hotels.com guest review
"extended stay not likely"
The Front Desk staff (Sophia ) was very pleasant and welcoming. Unfortunately the location although perfect for commuting via tri rail was not ideal. Would not leave my hotel at night. The overpass and dead end street were.less than desirable but for the cost of a last minute need was what kept me there. I would not.bb pick that as a hotel for vaca […] tioning Read moreGenuine Hotels.com guest review
The hotel itself was ok for the money. The only bad thing about the hotel itself is the squeaky bed and the bad wifi. The guest at the hotel were loud and running around all hours of the day and night.Genuine Hotels.com guest review
"Great hotel for business traveler"
Very spacious room, convenient location. Good value for moneyGenuine Expedia guest review
"Good value and conveniently located"
The property is easy to get to from I-95, and the rate was fair for the type of property and this time of year. The property is in pretty good shape, the room was clean and comfortable and everything worked- especially the A/C! I'd like to see a better mix of channels on the TV (less ESPN, wider cable channel selection), but that's not a deciding factor […] for my travel dollar. The front desk personnel were pleasant and helpful. Read moreGenuine Hotels.com guest review
The front desk staff were very professional they always make me feel welcome. Way to go guys!!!Genuine Hotels.com guest review
I liked the fact that the room had a decent-sized kitchen and bathroom. It also had cable. The staff was pretty helpful as well. However, when I first walked in, my room had a strange odor and there was a dead bug on my window curtains. Didn't feel as clean as it should have. And the hotel is located right off the highway so it can be very noisy. It […] was an okay stay. Read moreGenuine Hotels.com guest review
"Cops at the door at 5 am??"
My stay was good... except for the police banging on the door at 5 am because someone said they saw a male banging on room doors and he went into my room. I was highly annoyed and could not go back to bed.Genuine Hotels.com guest review
"CONVENIENT TO HIGHWAYS AND DOWNTOWN"
Clean comfortable room and a great value.Genuine Hotels.com guest review
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