All hotels in San Cristobal de las Casas, Chiapas, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Villa Mercedes, San Cristobal de las Casas

3 stars
Diagonal Hermanos Paniagua 32San Cristobal de las CasasCHIS29264Mexico, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Cleanliness
Clean
Vibe
Awesome vibe
Food
Delicious food
Comfort
Comfortable
46See all 46 Hotels.com reviews
From 210 reviewsTripAdvisor Traveller Rating

Hotel Villa Mercedes, San Cristobal de las Casas

Hotel Info: ‎866-539-8117‎

from $51
  • Deluxe Room
  • Suite
  • Executive Room

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free use of nearby fitness center
  • Sauna
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Chimenea - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes, San Cristobal de las Casas’s small print

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Villa Mercedes, San Cristobal de las Casas

Is the description of this hotel not correct? Tell us