All hotels in San Cristobal de las Casas, Chiapas, Mexico
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Hotel Villa Mercedes, San Cristobal de las Casas

Diagonal Hermanos Paniagua 32, San Cristobal de las Casas, CHIS, 29264, Mexico, ‏‎800-491-6126
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Location.
Conveniently near the airport in San Cristobal de las Casas, Hotel Villa Mercedes is close to Huitepec Ecological Reserve, Amber Museum, and Church of San Cristobal. Also nearby are Regional Costume Museum and Arches of Carmen.

Hotel Features.
Dining options at this San Cristobal de las Casas hotel include a restaurant and a bar/lounge. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3-star property include a business center and a meeting room. The staff can provide concierge services and wedding services. Additional amenities include a rooftop terrace, a children's club, and a sauna. For a surcharge, guests have access to a shuttle from the hotel to the airport (available on request). Self parking is complimentary. The property has designated areas for smoking.

Guestrooms.
The 67 guestrooms at Hotel Villa Mercedes include safes and complimentary weekday newspapers. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 32-inch plasma TVs are equipped with cable channels. Bathrooms offer showers with rainfall showerheads, bathrobes, hair dryers, and complimentary toiletries. Additional amenities include complimentary bottled water and blackout drapes/curtains. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include irons/ironing boards.

Excellent4.0 / 5
  • Ok hotel. Great staff, nice setting but the wifi connection was terrible.Jul 21, 2013
  • Hotel restaurant needs improvementApr 20, 2014
See all 24 Hotels.com reviews
From 154 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $72
  • Suite
  • Executive Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 67 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Parking

  • Free self parking

  • Accessible parking

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

Also known as

  • Hotel Villa Mercedes San Cristobal
  • Hotel Villa Mercedes San Cristobal de las Casas
  • Hotel Villa Mercedes

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

In the hotel

Taking the kids?
  • Children's club
  • In-room childcare (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Free use of nearby fitness center
  • Sauna
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • Concierge services
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
Accessibility
  • Disabled parking
  • Accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Climate control
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

La Chimenea - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Villa Mercedes, San Cristobal de las Casas’s small print

Also known as

  • Hotel Villa Mercedes San Cristobal
  • Hotel Villa Mercedes San Cristobal de las Casas
  • Hotel Villa Mercedes

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Villa Mercedes, San Cristobal de las Casas

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