My stay was nice. However, it could have been better had not there had been smoking in the room. The room was clean but the smell of smoke was still in the room, and cigarette ashes on the window ledge. I will use this hotel again! All the staff was very kind and helpful, they even assist me with printing my airline boarding passes for my trip home […] ... Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Jessica – I appreciate you taking the time to write such a nice review about our hotel and our wonderful staff. I am happy to know that we were able to assist you with the printing of your boarding pass. Still, please accept our apologies for the cigarette smell in your room. Your feedback will be very useful as we continue to improve our guest experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
"Extended Stay America - Fort Lauderdale"
room was clean - wanted to get some fresh air in but windows were screwed shut. for what we paid per night $150+ - no bathroom extras, shampoo, lotion, etc.... they do not clean up towels everyday - need to take down and get new ones yourself - also did not replenish your coffee for your coffee maker - had to go down and ask for that too - Shuttle was […] very slow picking up from airport - Read moreGenuine Expedia guest review
"Great hotel for the night before a cruise"
Excellent service. Clean rooms and very short, free shuttle ride to the cruise port.Genuine Expedia guest review
"Clean, adequate and close to cruise terminal!"
Got in very late and the desk attendant went above and beyond to make our stay comfortable. The shuttle to the cruise terminal was very convenient. $4pp plus tip.Genuine Expedia guest review
The Extended Stay America is a very nice hotel 2 blocks away from the port and very close to the airport. The front desk staff is very friendly, informative-about the hotel and the surrounding area. They are very efficient to make sure that your needs are met--taking care of your car for the cruise, making sure that you are on the list for the shuttle […] to get you where you need to go, holding your luggage until shuttle/room are available, help with the local dining places or menus for dining in. The breakfast is just a grab and go muffins and coffee-ok for the room available. The rooms are very nice and clean. However if you are going to the port or the airport take note that the shuttle does NOT pick you back up--which I think is stupid since they are there dropping off every 1/2 hour. You must find your own way back and be wear of the taxis--they will cheat you--our driver did not reset the meter and charged us 15.00 for a 7.00 ride. Cannot argue, because he says, "that is what the meter says and they jump sometimes". Overall was a really good place to stay. Read moreGenuine Hotels.com guest review
"No room service"
No room cleaning or sheet changes while I stayed. Room was clean when I arrived, but it would have been nice to have a change of towels. All for all though, cheap place to stay for that area and I guess you get what you pay for.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Mike - Mike, I appreciate you taking the time to write a review. Please accept our apologies that you were not informed at check in about our cleaning service. We have cleaning service based on weekly stays, we also offer paid cleaning service for shorter stays, and we also have towel exchange at no charge. Still, we always want to know how we are doing so we can improve . Thank you again for sharing your comments with us. We look forward to hosting you again in the future if you are in the area.
"Short but nice"
I stayed one nigt and it was a late check in.i waa pleased with tje accomodationGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you so much for posting a review of our property. I'm glad that everything was great during your short stay. I hope in the future that you will stay with us again and thank you for choosing Extended Stay America. We hope to see you again soon.
Bad experienceGenuine Hotels.com guest review
"Best post-pre hotel stay yet"
wish I would have stayed here before my other cruises...roomy and clean. Staff was exceptionally polite and pleasant. Beds weren't so comfy but with all the other amenities, I would stay there again.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Terri - Thank you for posting such a pleasant review about our shuttle service and the cleanliness of our rooms. I am proud of our team for providing you with great service, will be sure to pass along your comments. Thank you again for sharing your experience with us. Should your travels bring you back to our area, we would love to have you stay with us again!
"Everything what you pay for"
I like staying in this hotel as you get a clean room but a bit run down and has a old smell to it. Fast internet which is free. In an area where it is surrounded by everything you need. breakfast is a bit poor but its a cheap hotel so I don't expect much more.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Ben - Thank you so much for sharing your experience with us. Please accept our apologies that our breakfast offering did not exceed your expectations. Still, we are thrilled to know that you thought we were a great value for the price and in a wonderful location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
"Close to Ports but lousy service."
We slept well but had to use a nearby hotel's shuttle because we were not told the shuttle to the port was only one way even though we paid a daily rate to leave our car there for the length of the cruise. We should have been told this when we explained what we wanted to do.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Your review for our hotel was recently brought to my attention. Please let me sincerely apologize that you were not told completely about our shuttle service and to make sure this doesn't happen again, I will go over this in a meeting with our staff. Thank you very much for bringing this to our attention. We hope that you will give us another opportunity to provide you with a better experience the next time you're in the area.
Very goodGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you so much for posting a review of our property at 17th street, I'm thrilled that everything was to your satisfaction. I do hope that you will stay with us again and share another experience.
"it was a disaster!"
My wife and i spent one night here and it was a nightmare the ac was broken with my 3 month baby and then they didnt want to refund me thank god hotels.com didGenuine Hotels.com guest review
Stayed one nightGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort I want to thank you for taking the time to post a review of your stay. I'm glad that you found your stay completely satisfactory. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
"Great place to stay!"
We were very pleased with our stay at Extended Stay. The staff was very helpful and informative, and the room was clean. We were visiting parents, so this was perfect.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Our staff and I at 17th Street appreciate your great remarks. I am proud of our staff for meeting your expectations, thank you again for your kind words. Our staff and I would love to provide you with another comfortable stay in the future.
Disgusting room, terrible odor in room, new staff alone who knew how to do nothing on his own. I was traveling with an infant, they have no crib or pack n play, they told me their motto is "home away from home so most people bring their own stuff". That's the exact opposite of what I would expect that to mean. There were cigarette burns in the blankets, […] I slept fully clothed and refused to use the shower. Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Your review for our hotel was recently brought to my attention. It upsets me to hear that you had an unpleasant experience, please except my apologies. To uphold our company's high standards, we will improve our communication with guest and the inspection process of guest rooms prior to check-in moving forward. I am grateful for the feedback you provided so we are able to continually develop our hotel. We hope that you will give us the opportunity to provide you with a better-quality stay the next time you're in the area.
"Near airport and beach"
Staff was very friendly. rom were comfortable.Genuine Hotels.com guest review
"wonderfuul shopping and eating area, close to port"
Clean, great staff, very very helpful. I would stay there againGenuine Hotels.com guest review
"Clean room, nice staff"
Only negative is that every day the hotel lobby/front desk smelled bad.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for your delightful review of our property. I am glad to read that you were pleased with your clean room and the service our staff provided. Still, I am sorry for the odor in our lobby and will work with the staff to ensure it is eliminated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
this place was perfect, pleasantly surprised. nice staff, nice room, good location, fun time in lauderdale.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for your delightful review of our property at 17th Street. I am glad to read that you were pleased with every aspect of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"great plaace to work from"
This is a very well placed hotel with a very good staff. I would have given them a 5 for business travelers but the rooms are nice but not great. Everything else is worth the price.Genuine Hotels.com guest review
"Great hotel for the price"
I like Extended Stay in Ft.Lauderdale, and have stayed there several times... for shorter or longer periods. Great large room, nice little kitchen with a large fridge... Several resaturants, shopping and supermarkets within 5 minutes walking.Genuine Hotels.com guest review
"value, convenience, comfort, quality service"
My flight was delayed an entire day and I booked the extended stay. I was so pleased! Everyone was professional and nice. The shuttle driver was kind enough to wait for me after I overslept. The room was clean and comfortable. It was great!Genuine Hotels.com guest review
Nice hotel. Friendly people at the desk. Very pleasant. Needs way better breakfastGenuine Hotels.com guest review
"Convenient Hotel close to the Airport/Cruise Port"
Great hotel for layovers before and after Cruises. The airport is close as well the cruise port in FLL is close to this hotel making it so convenient for families and persons flying in to take up your cruise.Genuine Expedia guest review
"Just what I needed."
We got a non-smoking room and it didn't actually smell like smoke (like at other places). It has a laundry facility which is a definite plus when you have children. The staff was courteous and friendly. Would definitely stay here again.Genuine Hotels.com guest review
"Great stay for the cost"
I was quite impressed with the overall cost with the services.Genuine Hotels.com guest review
"Good value for the price"
The hotel was fine, nothing great, nothing bad. It was what I expected for the price I paid. My only complaints would be the noise in the hallway can be heard loudly enough in your room to irritate you when there are inconsiderate guests staying near your room. Second, there is not one ice maker in the entire building. How much can it cost to have one? […] Instead you are given two ice trays. I stayed here because the A/C at my home was broken over the weekend, so my goal was to find a cheap functional place to stay until my A/C was repaired. This hotel was perfect for that. Read moreGenuine Hotels.com guest review
Horrible beds and shower. Clean and good location ok place if you just need somewhere to sleep.Genuine Hotels.com guest review
"Great Hotel WAAAAAY NICER than advertised"
Was pleasantly surprised when i opened the door to my room. AC was blasting, had a full kitchen, Flat screen TV, and lots of room. Bathroom is small but wasn't a deal breaker. Staff were all smiles and very helpful. Especially the cutie Cindya at the front desk she was very welcoming. For $95 a night you can't beat it.. I paid twice as much for a hotel […] in South Beach the next day and it was half the size...smh Read moreGenuine Expedia guest review
"Stayed there one night prior to going on a cruise"
Hotel is old. A/C is old. Lobby very small. Breakfast is coffee and cake to go. Some sort of hotel sanctioned party was held right outside our room in the hallway. Food and beverages provided by hotel. Party ended around 10:00 PMGenuine Expedia guest review
"No shampoo! Only soap."
the hotel check-in staff was her first day at work and she was the only one and she almost refused to check me in when I got there after 11pm...Genuine Expedia guest review
"Don't believe what you read"
We booked this hotel on the front end and back end of our cruise because it was close to the port for our cruise and because it advertised free shuttle to and from the airport and cruise ship. The hotel was noisy with a strong paint smell and their is no shuttle service from the airport but there is shuttle service to the airport as long as you don't […] need to be there before 7:00a.m. There is shuttle service to the cruise ship but they claim the port authority will not let them pick you after the cruise. Read moreGenuine Hotels.com guest review
"fine for what it is"
here for business...don't have maid service at home so no big deal with not having at hotel but probably won't do next time. NO AMENITIES....so thankfully store was nearby to pick up shampoo. Kitchenette was handy.Genuine Hotels.com guest review
"Great overnight before cruise"
Especially enjoyed the view of the sewage plant. Not a complaint, just an observation. The staff went out of their way to help us with a request we had. Loved the pillows; I usually have trouble finding a comfortable one in most hotels. There was a good choice of restaurants within walking distance.Genuine Expedia guest review
"Not real crazy about this place"
being an extended stay they had a fridge with ice trays with ice made & it smelled like shrimp, the people before us must have had shrimp in the freezer & the smell overtook the whole place, I asked where the ice machine was, but they don't have one. A dest attendant went & got 1 small cup of ice for us from a breakroom or something, she tried to help, […] another one at the desk simply refused us ice Read moreGenuine Expedia guest review
"Convenient Place to stay"
Hotel location is very good, close to Cruises and Airport. Friendly services. The Lobby needs to build a Restroom for Guests.Genuine Hotels.com guest review
Staff was excellent, easy walking distance to good resteraunts, shuttle to and from the airport was a nice touch.Genuine Hotels.com guest review
"This hotel is filthy"
The hotel is in a resort area near the ocean and very convenient to my headquarter office. The lobby wasn't the nicest, so registered and went to the room. It was filthy, rumpled. Although the room was pre-paid by my employer, I walked out and stayed in a nearby Sheraton hotel. I can't believe this hotel even has a 3 star rating. Consequently, this […] hotel has been removed from my employer's list of preferred business hotel locations. Read moreGenuine Hotels.com guest review
"Pre Cruise Overnite"
We got into Fll early and the crew at Extended Stay were able to accommodate us and get us in a room before Noon ! The girls at the desk were friendly and knowledgeable about the area . The room was clean and not a bad layoutGenuine Expedia guest review
Staff was VERY accommodating, helpful and pleasant. The hotel amenities were VERY misleading. It was not a breakfast--it was a continental or grab and go breakfast. It said breakfast on the expedia description. Hotel is in the process of renovation. Being an Extended Stay, should not have been listed as a regular hotel. I was expecting toiletries, daily […] housekeeping service. I know I did the unpublished hotel listing, but it is NOT a hotel. Very disappointed cause I was on a personal/business trip. Would have like a little pampering and got NONE. Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Jane - I appreciate you taking the time to write such a wonderful review. Please accept our apologies that you were not pleased with the amenities we offered. While we do not offer toiletries beyond soap in our guest rooms, we do offer a grab and go breakfast in the morning for all of our guests to enjoy. Still, we are pleased to know that we were able to provide you such great guest service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
"April 2013 Stay"
All was well at this hotel. Good place to stay if you are catching a cruise or flight.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort I want to thank you for taking the time to post a review of your stay. I'm glad that you found our hotel to be the perfect place to stay prior to boarding a cruise or catching a flight. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
"Close to everything!"
This hotel was close to many restaurants and shopping areas. It is also very close to the airport and shipping port. I would definitely stay here again.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you so much for sharing your experience with us. I truly appreciate your comments regarding our great location and close proximity to restaurants as well as shopping areas. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
"Ok for a stopover"
We stayed here for a night prior to a cruise. It was a convenient location to the cruise terminal and local shops to buy liquor for our trip. As for the hotel itself, the room smelled funny but the sheets and bed were decent and the room was very clean. Front desk ladies were nice and accommodating, and the continental breakfast items was a nice touch. […] Freer shuttle service from the port and also from the airport was great. Read moreGenuine Hotels.com guest review
the hotel was closed to airport and cruise ports about no more than 5 miles we stayed at the hotel before our cruise and after. the best thing about the room was it had a kitchenette all equpt. room was not fancy but very comfortable.It also had free Wi-Fi. will stay next time we go to ft Lauderdale.Genuine Hotels.com guest review
"Pre Cruise stay"
Hotel was close to cruise port and restaurants. Some confusion as to airport pickup hours, not clear on web site. We ended up taking a taxi. Could use improvements with desk staff answering phone, when trying to confirm our reservation. Was put on hold for over 5 minutes (twice) - finally hung up :( -- gave up waiting. Otherwise accommodations were […] fine. Read moreGenuine Hotels.com guest review
It was perfect for what I needed for a two-day business trip. Great location with easy to both my office and airport, clean, safe and comfortable place to shower and sleep. I have alreday recommended it to friends.Genuine Hotels.com guest review
I had a great time at the hotel I would stay there againGenuine Expedia guest review
"Clean and close"
Clean and close to several restaurants and stores; Breakfast very light (cereal, oranges, instant oatmeal, packaged muffins, granola bars) but free. Small charge for transport to cruise terminal, free quick transfer to/from airport. Would stay there again.Genuine Hotels.com guest review
"Perfect cruise stop"
Look...it's not a 5-star. Or even a 4-star. It's for "extended stays". But for the price, and the amazing location just down from FLL airport, and it's proximity to Port Everglade, you must consider this hotel. Heck, how many places can you find with a full-blown kitchenette? Also, what they may lack in resort-style amenities they MORE than make up […] for in friendly, old-fashioned, bend-over backwards customer service. Even our family of 4 felt right at home. Highly recommended for pre- or post-cruise stops. Read moreGenuine Hotels.com guest review
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