"Close to Convention Center"
Nice hotel, however, the policy about towels having to be turned in before more could be received was a huge inconvenience. Our room was not clean when we arrived. There were napkins stuffed under the recliner from the previous guest that we found when we were leaving (wanting to make sure we didn't leave anything behind). There was soap scum on the […] bathroom sink and the shower itself was not as clean as we keep ours at home. It appeared to me that housekeeping was lacking as the elevators were always dirty and the hallways looked as though they need to be vacuumed. The hotel itself was maintained very well and our A/C problem was addressed immediately by "Eddie" in maintenance who was also VERY HELPFUL to us. He deserves a raise - he went above and beyond to help us whenever we needed it. He did the job of the personnel which I'm sure is not in his job description. And he was so cheerful and helpful - we plan to be back in November and we will stay again, I hope Eddie is still there...he made the stay more enjoyable. Nida at the front desk was also a delight!! Read moreGenuine Hotels.com guest review
"Great convention center choice"
Perfect choice for easy access to convention center. Easy airport access. Good selection of restaurants in walking distanceGenuine Hotels.com guest review
Overall great hotel in great location. Only downfall had to unclog drain in shower.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Nicole - We want to thank you for taking the time to post a review of your stay. We are sorry to hear about the drain in your room; however, we are glad that you enjoyed our hotel and our convenient location. We will review your feedback with our maintenance staff to make sure we are checking the drains in each room. Thank you again for your comments. We hope to see you again soon.
"Good place for quick business or cruise port"
Average. Not really a comfortable area on 17th St. The unit itself was ok, but you need to request everything from forks & spoons to coffee maker etc. The hotel & room are clean & staff is friendly & accommodating. Not my first choice for long term/extended stay.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Micheal - I want to thank you for taking the time to post a review of your stay. I am pleased to read that you found our hotel to be clean and our staff to be accommodating; however, I do apologize that the amenities in your room did not meet your expectations. Your feedback will be helpful to us as we continually work to improve our hotel and the services we offer. I would like to thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Not sure I would stay her for an extended stay but it is fine for a few days. Kitchenette was more than adequate. Convenient to airport and cruise port. Not sure why they charge for shuttle to port, it's closer than the airport. Not a kid friendly hotel - nothing to do but watch TV.Genuine Hotels.com guest review
"close to port & everything"
Staff was very nice and helpful. Room was fine, breakfast was just ok, coffee wasn't good and know real cream. Like the pick up from air port and a shuttle to the cruise port (was a good price of $4 each! )Genuine Hotels.com guest review
I was very happy with the location of the hotel and the condition of the room. The modern updates made to the hotel make a big difference!Genuine Hotels.com guest review
"Great location for shopping and restaurants"
The hotel staff at the front desk were welcoming. The room is comfortable and clean. The breakfast was nothing to get up at mornings for, it was sugar coated cereal bars with limited fruits. To advertise that breakfast is included is quite misleading and disappointed.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our friendly staff and clean rooms with fully equipped kitchens at a great value. Your feedback regarding our free grab-and-go breakfast is greatly appreciated and it will help us in our efforts to continually improve our hotel. We look forward to welcoming you back in the future!
"Great place to stay!"
Even though I didn't bring a pet this time, I chose this hotel to support it's pet friendly policy. I really enjoyed my stay. The room was spacious, clean and the kitchen was a pleasant surprise (I wish I would have known ahead of time that it would have a full size refridgerator and freezer so I would have brought groceries with me)! The hotel staff […] were friendly and attentive and made me feel at ease as I was traveling alone. It was a comfortable area to walk around to the restaurants and shops. Great place to stay! Read moreGenuine Expedia guest review
No room service or cleaning. Breakfast less than continental. Not worth the price. Nearby much cheaper rate and room cleaning service. I give two stRsGenuine Hotels.com guest review
"Very Convenient to Port Everglades"
The staff could not have been more helpful. The free breakfast was meager by today's standards. Shops and restaurants abounded within walking distance. Cruise parking was available for $10/day, but shuttle service was available only TO Port Everglades, not FROM the port, which would have required a taxi fare, so we opted to pay the additional $5/day […] to park in the garage at the port. We'd definitely stay there again prior to a cruise. Read moreGenuine Hotels.com guest review
"Service needs help!"
Day time staff was great and friendly. I stayed Saturday night and the clerk didn't even know how to transfer calls. She hung up on me twice and was about to allow a complete stranger into my room because they found my wallet. I'm glad my wallet was returned but I would never want a stranger in my room. I don't know what she was thinking! I would not […] stay again for the fear of my safety due to this lady. Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort I appreciate you bringing your experience to my attention. Please accept our most sincere apologies. To ensure that a situation like yours doesn't happen again, I will have a meeting with our staff about the importance of guest security and our policies. Your feedback is very important to us, so thank you for sharing. I do hope that you will give us the opportunity to provide you with a better stay in the future.
Squeaky beds and kitchens should be set up for 4 not three same for bathrooms especially if you have 4 people registered !Genuine Expedia guest review
The staff was great. We simply adored our driver.Genuine Expedia guest review
The young lady at the front desk was very kind and friendly. My overall stay was pleasant with only two down flaws, one being the bed was super uncomfortable and their was not hat water in the shower.Genuine Hotels.com guest review
the hotel was great. they offered free airport shuttle and only a few dollars for the shuttle to the cruise port. the only negative thing I can say was that I booked a queen size bed and ended up getting two fulls, but I'd definitely stay here again!Genuine Hotels.com guest review
"Florida Beach Trip"
This was a good place to stay. It is far enough away from the beach that you can go somewhere without dealing with the beach traffic. There is good parking at no extra charge which was a deciding factor. After seeing the area we are glad we chose this location. This was our first trip to FT Lauderdale and we are glad we chose this hotel. Having the […] mini kitchen helps you to eat better than if you had to eat out all the time. Read moreGenuine Hotels.com guest review
"Great rates, clean hotel and nice staff"
Stayed a few weeks, nice to have a small kitchenette. Staff was very friendly, always smiling and kind. Cindy went out of there way to print documents for me on many occasions. All the other staff were very helpful with food deliveries and area advice.A nice place for the price!Genuine Hotels.com guest review
ok, the mattress was not good for back.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for sharing your experience. I’m happy to hear that you enjoyed your stay at our hotel. Your feedback regarding our bedding options will help us in our efforts to continually improve our hotel. We look forward to hosting you again in the future!
Convenient location for overnight stay for the airport. Not a resort hotel by any means. Rooms need serious renovations.Genuine Hotels.com guest review
"Close to port"
adequate but too expensiveGenuine Hotels.com guest review
"Nice hotel close to conference center"
No issues. Nothing bad to report. I don't have any more I want to add.Genuine Expedia guest review
Not Happy! Checked in a day late due to work issues for a prepaid reservation. Was informed by Extended Stay America that I could not stay the last night I paid for, Saturday, February 8th. Had to check out on the 8th instead of the 9th! Was informed by Extended Stay that I could call for a refund. Called for a refund yesterday, 2/13/14, and refund […] was denied. Extended Stay changed their story and stated I didn't have to leave on Saturday! I'm out $244.99 for a night that was denied to me. Will never use Hotels.com again! Read moreGenuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Your review for our hotel was recently brought to my attention. I am very sorry for the breakdown in communication and for any inconvenience this caused. At this time, our cancellation policy includes informing the hotel before the date of arrival, otherwise a charge will be posted to the account. To make sure this doesn't happen again, please contact us prior to the reservation date to cancel or change your visit. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
The hotel staff were nice..but the room was a little outdated. I payed a little less than I did for the other hotels I stayed at and other then the location to things. .the hotel was less than I expected. If I had planned better I probably would not have stayed there.Genuine Expedia guest review
"Really helpful staff"
Love the location to the Cruise port. The acess to businesses was a plus.Genuine Expedia guest review
My stay was nice. However, it could have been better had not there had been smoking in the room. The room was clean but the smell of smoke was still in the room, and cigarette ashes on the window ledge. I will use this hotel again! All the staff was very kind and helpful, they even assist me with printing my airline boarding passes for my trip home […] ... Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Jessica – I appreciate you taking the time to write such a nice review about our hotel and our wonderful staff. I am happy to know that we were able to assist you with the printing of your boarding pass. Still, please accept our apologies for the cigarette smell in your room. Your feedback will be very useful as we continue to improve our guest experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
"Extended Stay America - Fort Lauderdale"
room was clean - wanted to get some fresh air in but windows were screwed shut. for what we paid per night $150+ - no bathroom extras, shampoo, lotion, etc.... they do not clean up towels everyday - need to take down and get new ones yourself - also did not replenish your coffee for your coffee maker - had to go down and ask for that too - Shuttle was […] very slow picking up from airport - Read moreGenuine Expedia guest review
"Great hotel for the night before a cruise"
Excellent service. Clean rooms and very short, free shuttle ride to the cruise port.Genuine Expedia guest review
"Clean, adequate and close to cruise terminal!"
Got in very late and the desk attendant went above and beyond to make our stay comfortable. The shuttle to the cruise terminal was very convenient. $4pp plus tip.Genuine Expedia guest review
The Extended Stay America is a very nice hotel 2 blocks away from the port and very close to the airport. The front desk staff is very friendly, informative-about the hotel and the surrounding area. They are very efficient to make sure that your needs are met--taking care of your car for the cruise, making sure that you are on the list for the shuttle […] to get you where you need to go, holding your luggage until shuttle/room are available, help with the local dining places or menus for dining in. The breakfast is just a grab and go muffins and coffee-ok for the room available. The rooms are very nice and clean. However if you are going to the port or the airport take note that the shuttle does NOT pick you back up--which I think is stupid since they are there dropping off every 1/2 hour. You must find your own way back and be wear of the taxis--they will cheat you--our driver did not reset the meter and charged us 15.00 for a 7.00 ride. Cannot argue, because he says, "that is what the meter says and they jump sometimes". Overall was a really good place to stay. Read moreGenuine Hotels.com guest review
"No room service"
No room cleaning or sheet changes while I stayed. Room was clean when I arrived, but it would have been nice to have a change of towels. All for all though, cheap place to stay for that area and I guess you get what you pay for.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Mike - Mike, I appreciate you taking the time to write a review. Please accept our apologies that you were not informed at check in about our cleaning service. We have cleaning service based on weekly stays, we also offer paid cleaning service for shorter stays, and we also have towel exchange at no charge. Still, we always want to know how we are doing so we can improve . Thank you again for sharing your comments with us. We look forward to hosting you again in the future if you are in the area.
"Short but nice"
I stayed one nigt and it was a late check in.i waa pleased with tje accomodationGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you so much for posting a review of our property. I'm glad that everything was great during your short stay. I hope in the future that you will stay with us again and thank you for choosing Extended Stay America. We hope to see you again soon.
Bad experienceGenuine Hotels.com guest review
"Best post-pre hotel stay yet"
wish I would have stayed here before my other cruises...roomy and clean. Staff was exceptionally polite and pleasant. Beds weren't so comfy but with all the other amenities, I would stay there again.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Terri - Thank you for posting such a pleasant review about our shuttle service and the cleanliness of our rooms. I am proud of our team for providing you with great service, will be sure to pass along your comments. Thank you again for sharing your experience with us. Should your travels bring you back to our area, we would love to have you stay with us again!
"Everything what you pay for"
I like staying in this hotel as you get a clean room but a bit run down and has a old smell to it. Fast internet which is free. In an area where it is surrounded by everything you need. breakfast is a bit poor but its a cheap hotel so I don't expect much more.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Ben - Thank you so much for sharing your experience with us. Please accept our apologies that our breakfast offering did not exceed your expectations. Still, we are thrilled to know that you thought we were a great value for the price and in a wonderful location. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
"Close to Ports but lousy service."
We slept well but had to use a nearby hotel's shuttle because we were not told the shuttle to the port was only one way even though we paid a daily rate to leave our car there for the length of the cruise. We should have been told this when we explained what we wanted to do.Genuine Hotels.com guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Your review for our hotel was recently brought to my attention. Please let me sincerely apologize that you were not told completely about our shuttle service and to make sure this doesn't happen again, I will go over this in a meeting with our staff. Thank you very much for bringing this to our attention. We hope that you will give us another opportunity to provide you with a better experience the next time you're in the area.
Very goodGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you so much for posting a review of our property at 17th street, I'm thrilled that everything was to your satisfaction. I do hope that you will stay with us again and share another experience.
"it was a disaster!"
My wife and i spent one night here and it was a nightmare the ac was broken with my 3 month baby and then they didnt want to refund me thank god hotels.com didGenuine Hotels.com guest review
Stayed one nightGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort I want to thank you for taking the time to post a review of your stay. I'm glad that you found your stay completely satisfactory. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
"Great place to stay!"
We were very pleased with our stay at Extended Stay. The staff was very helpful and informative, and the room was clean. We were visiting parents, so this was perfect.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Our staff and I at 17th Street appreciate your great remarks. I am proud of our staff for meeting your expectations, thank you again for your kind words. Our staff and I would love to provide you with another comfortable stay in the future.
Disgusting room, terrible odor in room, new staff alone who knew how to do nothing on his own. I was traveling with an infant, they have no crib or pack n play, they told me their motto is "home away from home so most people bring their own stuff". That's the exact opposite of what I would expect that to mean. There were cigarette burns in the blankets, […] I slept fully clothed and refused to use the shower. Read moreGenuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Your review for our hotel was recently brought to my attention. It upsets me to hear that you had an unpleasant experience, please except my apologies. To uphold our company's high standards, we will improve our communication with guest and the inspection process of guest rooms prior to check-in moving forward. I am grateful for the feedback you provided so we are able to continually develop our hotel. We hope that you will give us the opportunity to provide you with a better-quality stay the next time you're in the area.
"Near airport and beach"
Staff was very friendly. rom were comfortable.Genuine Hotels.com guest review
"wonderfuul shopping and eating area, close to port"
Clean, great staff, very very helpful. I would stay there againGenuine Hotels.com guest review
"Clean room, nice staff"
Only negative is that every day the hotel lobby/front desk smelled bad.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for your delightful review of our property. I am glad to read that you were pleased with your clean room and the service our staff provided. Still, I am sorry for the odor in our lobby and will work with the staff to ensure it is eliminated. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
this place was perfect, pleasantly surprised. nice staff, nice room, good location, fun time in lauderdale.Genuine Expedia guest review
Response by Extended Stay America-Fort Lauderdale-Conv Center-CruisePort Thank you for your delightful review of our property at 17th Street. I am glad to read that you were pleased with every aspect of our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
"great plaace to work from"
This is a very well placed hotel with a very good staff. I would have given them a 5 for business travelers but the rooms are nice but not great. Everything else is worth the price.Genuine Hotels.com guest review
"Great hotel for the price"
I like Extended Stay in Ft.Lauderdale, and have stayed there several times... for shorter or longer periods. Great large room, nice little kitchen with a large fridge... Several resaturants, shopping and supermarkets within 5 minutes walking.Genuine Hotels.com guest review
"value, convenience, comfort, quality service"
My flight was delayed an entire day and I booked the extended stay. I was so pleased! Everyone was professional and nice. The shuttle driver was kind enough to wait for me after I overslept. The room was clean and comfortable. It was great!Genuine Hotels.com guest review
Nice hotel. Friendly people at the desk. Very pleasant. Needs way better breakfastGenuine Hotels.com guest review
"Convenient Hotel close to the Airport/Cruise Port"
Great hotel for layovers before and after Cruises. The airport is close as well the cruise port in FLL is close to this hotel making it so convenient for families and persons flying in to take up your cruise.Genuine Expedia guest review
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