"NO HOT WATER or shower water pressure"
PROS: The room I was in looked like it had been recently renovated, the bathroom had definitely been remodeled. The bed was comfortable. The staff were friendly and the location is right in the middle of things. CONS: I checked in 3/15/2014 in the evening and checked out 3/17/2014 in the morning. The hotel knew they didn't have hot water and weren't […] telling guests who were checking in and made no arrangements otherwise. I found out Sunday morning when I was getting ready for an ALL DAY business retreat that I had no hot water and no water pressure in the shower. The same was true for at least two other people attending the meeting. The plumber was not brought in until MONDAY morning. I saw the van and it said that the company was available 24 hours a day 7 days a week. Seems like the hotel would have brought somebody in immediately to fix the problem as a cost of doing business and customer service. They seemed more concerned about the plumber charging on an hourly basis than getting it fixed when I was in the office. No concessions were made to guests. Read moreGenuine Expedia guest review
For the price & location, La Jolla Inn can't be beaten. Staff is really friendly & helpful, too. Unfortunately, carpets REALLY need to be shampoo'd (not just vacuumed), room had old/musty smell, hot water @ bathroom sink never even got warm, coffee maker leaked... You get the idea.Genuine Hotels.com guest review
"Like the location right by all the shops & beach"
Stay away from room #2. There is a convinance store right above the room and you can hear everything all night long and all morning long it was horrible. Other than that room was clean very easy to get in and out no problems.Genuine Expedia guest review
"Nice hotel close to restaurants. Shopping and beac"
Nice clean comfortable room. But the walls are very thin we could hear people next to us talking and my boyfriend had to knock on the guys door next to us to turn his tv down. It was like we were all in the same room. I won't be staying again.Genuine Expedia guest review
"WE HAD THE BEST ROOM AND VIEW TO BEACH .."
NIGHT AND MORNING RECEPTIONISTS NEED TO BE MORE COURTEOUS AND FRIENDLY.. HOTEL NEEDS CLEAN FRESH NEW LOOKING BATH TOWELS. THE ONE THAT WERE IN ROOM LOOKED SOIL AND OLD...Genuine Expedia guest review
"La jolla inn"
Advertised to have breakfast. That was no longer an option upon our arrival. Plus we had to pay for parking...also not stated when booking this hotel.Genuine Expedia guest review
Booked wrong date by 1 day and they told me I would not be accommodated for same price and that I would have to pay an additional $55.00 As is typical with 3rd party booking engines you are always relegated to second class treatment. Its to bad because I work with a company that needs several rooms a week. The La Jolla Inn will NEVER get a referral. […] Why is it so hard to just make a customer happy. Like pulling teeth these days.Tom Boldt Read moreGenuine Hotels.com guest review
Staff unfriendly. Very small room. Towels not clean.Genuine Expedia guest review
I used to send clients there 10 years ago but found hotel to be quite seedy now!Genuine Hotels.com guest review
"small room , but ok"
the room was ok . kind of small , but not too bad , location is fantastic if you visit the city , you can walk to the beach so easy ,Genuine Hotels.com guest review
"nice stay in la jolla"
Was just perfect. We enjoyed an early morning walk. Staff was very helpful.Genuine Hotels.com guest review
"Worst hotel experience ever!"
Aside from being fortunate enough to have a great location, the La Jolla Inn offers little else. Simply offering close proximity to the beach does not even come close to overshadowing the poor service we received at this hotel. After spending the day at the farmers insurance open golf tournament we returned to the hotel late at night to find the vent […] above our shower point water out of it. I completely understand that things happen so I called the front desk to file the complaint. The girl said due to the time of day there was nothing she could do about it but she could relocate us to another room if we would like. We declined that offer because it was so late at night and we had already unpacked earlier in the day. I mentioned to her that I felt some compensation was in order because this is not the type of room I was promised in addition to the fact that the breakfast that was included was revoked the day before we left for our trip. The girl explained that she did not have any authority to do anything like that but to call back at 6 AM the next morning and talk to management. I woke up probably at 6 AM so that I did not let the matter go too long and called the front desk. Much to my surprise I was greeted by a very abrasive and borderline rude manager. When I asked if she was aware of the situation in our room she very sarcastically asked if I meant the water dripping from the ceiling. Trust me, there was nothing dripping about it, it was flat out pouring into our tub. Regardless of that, even water dripping is unacceptable. Once again, I'm completely understanding that things do happen, but you pay a certain dollar amount of a guaranteed product and if you receive less you should pay less. When I asked her if she would be able to compensate us in any fashion, she said that because we did not take the offer for a new room the night before that it was our choice to stay! First off, as I mentioned, it was late. Second, the girl who was working that night TOLD u Read moreGenuine Hotels.com guest review
"Charming and convenient"
This is our 3rd stay in the La Jolla Inn. We love the convenience of being able to walk to resturants, shopping, and the beach. The Inn is charming and the staff are very accommodating. We will definitely return.Genuine Expedia guest review
Location was the best staff was very friendly and accommodating will be backGenuine Hotels.com guest review
"small, simple, but great location"
Right next door to the elegant La Valencia, this little boutique hotel offers tiny rooms, but has a great location in the heart of La Jolla Village and just up the street from the harbor seals and sea lions in La Jolla Cove. The over-priced snack foods scattered around the room were a tacky touch, but other than that this is a pleasant and affordable […] way to stay in the most interesting part of La Jolla... Read moreGenuine Hotels.com guest review
"Tired, tatty hotel"
They didn't have a record of our Expedia, fully paid reservation on arrival. Charmless person on desk. Room supposedly had ocean view...yes if you craned your neck. Noisy traffic all night. Room very tired.Genuine Expedia guest review
"Great romantic weekend spot!"
Loved La Jolla Inn. We had a tiny balcony where we could see the ocean and the sunset deck was gorgeous! You are within walking distance from plenty of restaurants and bars. This was an awesome spot! They had freshly baked cookies upon arrival too!Genuine Hotels.com guest review
"Very close to main street in La Jolla & beach!"
It was awesome! Older hotel but very clean, and updated. So convenient to La Jolla Cove and all the shops and restaurants! Doesn't get any better than this, great value and a beautiful view of the beach.Genuine Hotels.com guest review
Enjoyed our 1 night stay. Great location, front desk freindly and helpful, enjoyed simple free continential breakfast. Would recommend given price and location.Genuine Hotels.com guest review
Room very small and oldGenuine Hotels.com guest review
This hotel has great location right next to la jolla cove and several great near by resturants. However this hotel is so old. Just not really a nice looking hotel to be staying in while in California for a vacation. Your paying for the location. We could hear the neighbor next door snoring ever single night and the guest upstairs all the time.Genuine Expedia guest review
Enjoyed the balcony that came with the room. This Hotel is good value and convenient to the waterfront and village.Genuine Hotels.com guest review
Great view, super friendly staff!Genuine Expedia guest review
We will definitely stay there again. It was very nice and the staff was nice. Great breakfast included.Genuine Hotels.com guest review
"Nice little hotel"
This is a nice small hotel. The room was very small but adequate. You can't beat the location. Staff was great. You have to park a few blocks away but it's only $6.00. If you want to be in the center of La Jolla and not spend a fortune on a room this is a good choice.Genuine Hotels.com guest review
"A very nice hotel close to both beach and downtown"
I would definitely go back. Get a upper room with balcony.Genuine Expedia guest review
Great beachfront location. Tough on cars, though, because there's no parking lot, and the neighborhood is very, very popular (deservedly so). Rooms are small, but the hotel service was very good.Genuine Hotels.com guest review
"Adequate and convenient"
Easy location near the water in La Jolla Village. Kind of weird over abundance of shockingly priced items to buy in the room. Example: sample sized toothpaste: $5.00. It made me practically afraid to touch the small amenities. I expected the tissue box to be marked at $0.50 each.Genuine Expedia guest review
"Disappointing but close to beach"
Room was teeny! Musty old smell and towels were Like sand paper. The room faces a noisy busy Street but with the slider closed, it was quiet. Just very Disappointed overall. Staff was busy chatting w/friends or Texting! We "upgraded" to ocean view... Not exactly What one thinks of....Genuine Expedia guest review
"Sweet location near the beach"
Parking can be a challenge. Also they charged me for using a tooth brush in the room that I actually bought in another store.Genuine Expedia guest review
it was a great respite- the weather was hot and humid -it had fine air conditioning-will book againGenuine Hotels.com guest review
"the room was way to small for $200.00 ocean view"
I had such a disappointing stay here. You need to walk 2 blocks down to park your own car, there is NO elevator so your have to carry your own luggage up the stairs and we had a stroller to top it off. The room we paid extra for an ocean view $200.00 a night was probably 20X24 and the balcony was about 8x4 two people barely fit! we ordered continental […] breakfast room service at 7:00 am and was not delivered till 8:00 am, how difficult is it to bring coffle and a bagel? the front office had no newspaper, it was gone by 9:00, already it started me off to a bad day!! we just got dressed and decided to eat at the local restaurants', this place is over priced and extremely small!! Read moreGenuine Expedia guest review
"Bargain with Ocean View"
The La Jolla Inn is at the very center of downtown La Jolla, with ocean view decks on the rooms. Every hotel in La Jolla is expensive, naturally, but this is a great deal. Can't beat the location. Fantastic staff, and I mean FANTASTIC--the housekeeper, Linda, found my lost iPad for me. The free continental breakfast with complimentary room service is […] a huge treat. When you make a reservation, ask to see if you can get a room with a kitchenette--those rooms are quite a bit more comfy. Even without the kitchenette, the rooms are very nice though, very like a European B & B.. If you are completely allergic to noise, it is central downtown, so the weekend nights in summertime get just a bit noisy from the popular restaurant across the street. Didn't bother us at all though. Will definitely stay here again! Read moreGenuine Hotels.com guest review
The hotel is nice. It's is older hotel but clean. It's is very centrally located in heart of action. Rooms are small.Genuine Expedia guest review
"Lots of character!"
Our stay was very nice! The location is amazing and the views are wonderful. The rooms are a little small and the beds are not the most comfortable. Overall, it's a great place to stay!Genuine Hotels.com guest review
"Great location, service lacking, not worth price"
This hotel is in a great location, but for the price, the tv was old and didn't work. Of course, we didn't discover this until we came back at 0200 from being at a club across the street, so we didn't tell them until checkout, and the lady was barely apologetic, and said we should have told them right away so they could repair it, therefore, there was […] nothing they could do (as far as taking anything off the bill). She said we would need to contact Expedia. I doubt they would have sent a tv repairman to our room in the middle of the night lol. Also, the continental breakfast had to be ordered, instead of self- serve, and they got it partially wrong twice. The coffee carafes were empty, and the parking was over two blocks away. There was no one to help us with our bags. It just seemed like for the price, the service should have been a bit better... I left thinking, "we should have stayed at my house (also in San Diego) for free." Read moreGenuine Expedia guest review
"Overpriced, extremely noisy, cramped room"
We checked in at 9 pm to a room with a front door less than 3 feet from a busy public sidewalk. The "view" from the single window was of wrought-iron security bars and a low wall that only partially blocked gawking passersby. The carpet had prominent stains, although the rest of the room seemed reasonably clean. Every sound, including the nearby nightclub […] singer, sidewalk conversations, slapping of flip flops, clacking of high heels or dogs' toenails, could be heard in that room! In the morning, for at least an hour starting about 8:30 am, close-by nail pounding and power tool noise took over. Our continental breakfast, minus two of our choices for muffin or croissant, was delivered quickly to our little room. We later went up to the "terrace" to see the view. Fine if you don't mind going up two stories on an outdoor metal staircase. For the price we paid, it was more than disappointing - we really felt like we had been gouged. Barring Super Bowl weekend, there was no reason to charge so much for so little. Read moreGenuine Expedia guest review
"Horrible. Over priced."
Horrible. Small room. $$$, ac broke. Blinds broke. Leaky ceilingGenuine Expedia guest review
"location, location, location???"
Price is cheaper than other places, but here's why... the place is pretty run down. The front door frame to the room was ready to fall apart, the toilet leaked which caused wet carpet that smelled horrible, the windows were very dirty which ruined the somewhat decent view, and the parking was a few blocks away. I guess the location and the price are […] the only things going for this place. I'm going to spend a bit more and walk next time. No return visit for us. Read moreGenuine Hotels.com guest review
The location of this hotel is great but everything else is pretty mediocre. The bed was very soft and there was no ventilation in the room and the air conditioning didn't work so my entire stay here was extremely stuffy. I tried to ask for a fan but they didn't have anything. The village level rooms open basically onto the public sidewalk. This is an […] excellent location but I think you can find deals at nicer hotels around for similar prices. I don't think I'd stay here again. Read moreGenuine Hotels.com guest review
The hotel parking lot is two blocks away from hotel. No help with baggage and no elevator. Great location.Genuine Hotels.com guest review
noise from street and no insulation from thin single pane glass windowsGenuine Hotels.com guest review
"Best Location - can't be beat"
Pros: The location was great, in the middle of everything and only a short walk to the beach. Free Continental breakfast brought to your room. Cons: our AC didn't seem to work very well, which normally wouldn't be a problem, but with the recent heat wave our room was pretty hot. Parking can be an issue, but they do have a lot for $6, just pull up to […] the white loading area in front and you shouldn't have a problem. Read moreGenuine Hotels.com guest review
"Not what I expected"
It was just okay. It's an older property. The towel bar in the bathroom kept falling off. You call the front desk - they apologize, but no one ever comes to fix it. Parking is a nightmare and you have to park blocks away. I think all the hotels in the area are that way. The best part was the location.Genuine Hotels.com guest review
lousy breakfast offerings... not having in stock what was on menu . staff very nice, room very clean, although we had to rearrange to use mini frig. a weird set-up. Did not know it was so close to constant NOISE. BEAUTIFUL roof top !Genuine Hotels.com guest review
The Hotel is in a wonderful spot, with balconies and even an ocean view. The room was small, but the bed was great. What marred the stay significantly is that the front desk is closed early in the morning and the office area is actually locked. That was a big problem for us, because we are businessmen on east coast time and we wanted to turn in our […] keys and parking pass at 5:30 local time to get to a 6:30 appointment. No one was there to let us check out. This was compounded by my colleague forgetting his laptop in the room and he could not get back in. We had to come significantly out of our way later in the day to get his computer and for me to turn in the parking pass all because they did not have anyone there over the night shift. I've never seen this, even in cheap motels in the midwest. Read moreGenuine Hotels.com guest review
"I would definitely recommend this hotel"
It was very clean and comfortable. Exciting surroundings including many fine restaurants, the ocean and shops. The staff were pleasant and helpful.Genuine Expedia guest review
"enjoy sunset at deck"
Nice hotel, we enjoy the sunset at deck. Hotel locate at town center, we can go everywhere in La Jolla by walk.Genuine Hotels.com guest review
the hotel's walls are paper thin. i could hear the cell phone vibrating on the table in the room next to mine. i had to listen to the people in the room above me dragging their furniture around for hours, and the people next to me arguing about where the girl's cell phone was. if you are thinking you can open your sliding door on the ocean side and […] get nice breezes and listen to waves, don't bother. it's way too loud on that street until about 2 am. there is a bar with an open area and a band. oh and don't buy anything in the "convenience store" on the first floor because it charges "hotel" prices for the snacks. for example, a can of soda is $3.50 plus CRV and tax. lame. Read moreGenuine Hotels.com guest review
My wife and I just loved it, we just parked and walked to every thing, food, shopping, beach. Great time!!Genuine Hotels.com guest review
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