"Charming hotel in a great location."
The check-in was so easy. The room was HUGE with the most comfortable bed. It was a quick walk to government street, and great shopping. A little further along to the inner harbour. We would stay here again in a heartbeat.Genuine Expedia guest review
"Some day, we will be back!"
Central, friendly, welcoming...what can I say? We loved this hotel and wished we had booked for longer. We had splashed on a suite as we were travelling with 2 teenagers. Definitely worth it for the space - we had a well equipped kitchen area, a really comfortable living area with comfy sofas, excellent TV & dining table and 2 upstairs bedrooms. We […] could have borrowed DVDs and games if we'd wanted to as well. The staff were great, welcoming us with a smile & some chat, and offering advice when we needed it. The hotel is really pretty from the outside too, and really well located in Victoria, which itself is beautiful. Read moreGenuine Expedia guest review
"agreable place to stay but ...short periode"
unconfortable bed noisy , no air/conditionned dark roomGenuine Expedia guest review
Clean but in dire need of sound proofing between suites. We were prepared for the street noise due to location, just not thrilled with hearing a news station on TV for hours from the next unit.Genuine Hotels.com guest review
"Sweet Swans Suites"
The staff of the hotel, including restaurant and micro-brewery pub were friendly, helpful and professional. The rooms were comfortable and well appointed. The location of the Swans Hotel is very central to much of what makes Victoria a special place to visit and is ideally situated for that reason. It is a bit noisy if the windows are open because of […] a steady string of tour buses in the area during the day, but with the windows closed or at night it is just fine. The hotel is located in a century old building that used to be used for grain storage. The redesign for use as a hotel has been done with a lot of care and thought as the character of the original building has been maintained with the re-design as a tasteful, comfortable hotel with charm and character. The pub serves award winning brews made on-site which, along with great food, just adds to its overall charm. Read moreGenuine Expedia guest review
We can't rave enough about this hotel. While the surrounding area is under construction, walking 2 blocks into the old city center was easy enough. The staff is excellent, the room was superb, and we can't wait to come back.Genuine Hotels.com guest review
We enjoyed the Swan. However, if you have mobility problems the bedroom is up a long set of stairs. We don't have mobility problems, but it was a nuisance having to go down stairs for the bathroom. The staff is friendly and helpful.Genuine Expedia guest review
"nice older hotel"
the hotel itself was cool. the room was very large with 2 floors was more like a condo than hotel room. the down stairs bar was excellent with live entertainment and great food. the down falls are no air conditionning which the large patio doors open cooled the room down. the patios them selves were a joke(maybe 12 inchs more show than anything). the […] only problem is everyone smokes outside the door of the bar below your room and made alot of noise. the sea gulls were also made alot of noice in the morning so if you close the windows upstairs by the bed and only opened the doors downstairs it was alot better. the parking lot was in the next block which was no big deal. staff was great. i give it a three because of the no air conditionning which in the summer must be unbearable and the noise with the windows open all else was good or great Read moreGenuine Hotels.com guest review
"Great hotel with personality"
We were expecting a huge room and we were not disappointed! Not only that, but it had character. We really felt comfortable, it was nice to have a lounge as well as a big bedroom. The art on the walls was very interesting and gave the hotel so much personality. No bulk reproduced sailboats here. It was a quite warm upstairs in the bedroom, but it was […] unseasonably sunny that weekend; once we turned on the fan and opened the window it was fine. The quality king-size bed and great pillows and bedding made up for it. A sachet of coffee with a machine to make it in was the icing on the cake. The service was friendly and the price really good for so much space, quality, comfort and great location. Bonus points for letting us keep our precious road bikes in the room with us. Highly recommend. Read moreGenuine Expedia guest review
We weren't sure what to expect as this is an older hotel. We were very suprised! The room was very nicely done up and very quiet with the double french doors to the street. I would highly recommend this hotel and we will definately be back!Genuine Expedia guest review
"Good hotel in a good location"
Older hotel but the staff are nice, rooms are clean beds are comfortable and the location is very good.Genuine Expedia guest review
The noise from the bar kept me up until 2 am and then the noise from the other rooms kept me up for a couple more hours.Genuine Expedia guest review
The Swan is a fabulous hotel. It is an older building with narrow hallways but don't let that put you off! The rooms are thoroughly updated and very clean. Each is decorated in a unique style. All rooms and the common areas of the hotel are filled wih unique original art work collected by the owner of the hotel. The staff are very helpful and polite. […] The food in the dining room was very good. The hotel is adjacent to a very interesting downtown district which is great for browsing and shopping. All the main attractions of the city are within walking distance. I definitely recommend this hotel. Read moreGenuine Expedia guest review
"A very pleasant experience..."
The front end staff were very friendly and informative. Our suite was impressive, updated and alot of space made it feel like a condo instead hotel room. I would definitely consider staying again.Genuine Expedia guest review
"Swans Hotel; a delightful surprise!"
From the day we arrived until we left the service was excellent. Wakeup calls, booking of cabs and making dinner reservations were offered with a smile and enthusiasm. Rooms were spacious, clean and comfortable. The Swans Brew Pub offered live entertainment nightly. We were pleased with their suggestions of great eating establishments and the fact […] that the hotel was central to fine dining, good shopping and the wharf; only steps from the waterfront, Empress Hotel and the Parliament buildings. Read moreGenuine Expedia guest review
"Fantastic getaway for our family"
The overall cleanliness of the hotel was fantastic. The beds were very comfortable, and it was a nice relaxing place to stay with our family for a weekend in downtown Victoria. Our only downside was the parking, however we opted to park in a lot close to the hotel, as we were downtown hours before check in time. The bonus was we didn't pay for parking […] at all, as we left on a Sunday and there was not parkade attendant. We will most definitely stay again! Read moreGenuine Hotels.com guest review
Compliments to the helpful staff! We especially appreciated the helpful advice and the coupons to try the excellent beers in their brew pub!Genuine Expedia guest review
"We will be back"
Very Comfortable, within walking distance to main city, reasonable parking facilities\ We have stayed at this hotel before and will return with no hesitation.Genuine Expedia guest review
"Great option downtown Vic"
Swan's is in a great location. The hotel has a lot of character and the rooms are very well appointed. The bed, though king-sized, was a little uncomfortable. Overall, a fantastic option based on location and room appointments.Genuine Hotels.com guest review
"old charming hotel"
Nice music in the pub, staff knows all the good restaurants and shops and are happy to direct you anywhereGenuine Expedia guest review
We enjoyed our stay. It was nice to stay in a older hotel with character. We will definetly be back. Staff was always polite and friendly !Genuine Expedia guest review
"Good place to stay!"
We were there for my sisters stagette and it fit all of us comfortably. the location was also very good!Genuine Expedia guest review
It was only one night - but the whole experience from check-in to check-out was great!Genuine Hotels.com guest review
"Swans Suites Hotel"
Great location. Great pub. Old but well looked after. Would stay again. Could use A/C in the rooms though.Genuine Expedia guest review
"Out of the ordinary"
Interesting neighborhood and within walking distance to downtown. We were very pleased with front desk suggestions and helpfulness in organizing our whale watching trip. We loved the huge rooms with all its kitchen facilities and I can't say enough about how clean it was! My one concern would be the lack of privacy between floors. We could hear others […] above us moving around and using the washroom. Overall a very fun hotel that had a great beer pub serving its own beer. Read moreGenuine Hotels.com guest review
"Close to centre of Victoria"
Excellent. I suspect that we may not have enjoyed our stay at Swans as much if we had been allocated a room above the bar with live music! Our room 305 was well away from the bar. The restaurant and the quality of the food was very good. We were made very welcome by the restaurant manager, Albert.Genuine Hotels.com guest review
Swan Suites was a great place to stay , nice and close to down town Victoria. We had a lucious lunch in the dinning room and service was awesome very attentive. We will be back!!!Genuine Hotels.com guest review
"not worth it"
the room was decent, but that is all that is good for this location. Arrived at night and the first thing we saw was intoxicated people hanging around outside of the hotel. asked the front desk for a room away from the noisey bar. They did give us one furhter away, but there was a industrial kitchen fan just outside my bedroom window. I asked the front […] desk clerk how long the fan would be on, he said until the bar closed and that it needed to be on. The hotel is in need of a remodel asap. This hotel is not worth the money, you can get a much cheaper and better room elsewhere. Read moreGenuine Expedia guest review
"centraly located,but older hotel."
it was okayGenuine Hotels.com guest review
"Charming Get Away in Victoria"
Wonderful experience. I grew up in Victoria but now live in Calgary. Always wanted to stay at Swan's. Room was the loft-style. Perfect for a romantic get-away. Also would afford privacy if you were staying with children. Kitchenette was well equipped. Food from the pub was awesome. Would highly recommend this hotel to anyone looking for the "boutique […] hotel" experience in Victoria. Read moreGenuine Expedia guest review
"Beautiful Room, Great Location"
I was a bit concerned when I showed up as the lobby is quite small and the building is older but the room blew my wife and I away! We had a two level loft. The bed was ridiculously comfortable! The food in the pub was top notch and we had good service.Genuine Hotels.com guest review
"close to all must see sights"
Very nice hotel . I'd stay here againGenuine Hotels.com guest review
"Victoria Stay family"
Heaps of room very central sofa bed so plenty of room for two kidsGenuine Expedia guest review
I've stayed at Swans a few times and am always happy to come back. It's a great place in a great location.Genuine Hotels.com guest review
"Swans Hotel - nice location, nice hotel"
Pretty nice hotel, I'd be happy to stay there again, but wouldn't rush back.Genuine Hotels.com guest review
We have always enjoyed Swan"s fine brewed beer and delicious food, and now we know Swan"s Hotel is one of the best places to stay in Victoria. Fabulous location, friendly, helpful staff,original art work and comfortable rooms. Live music every night, but we couldn"t hear it in our room.Shall recommend Swans to friends, and we shall stay next time we […] visit Victoria. Read moreGenuine Hotels.com guest review
Everything was excellent, location, food, room. The only thing I would say is if you are looking for a view this may not be the place for you (depending on where your room is). We didn't care as we were out and about and did not spend any time gazing out the windows.Genuine Expedia guest review
"Good Hotel in Great Location"
Enjoyed our stay. The room was unique with high a high ceiling and comfortable bed. Great music in the pub with a fun crowd. Couldn't have asked for a better location.Genuine Hotels.com guest review
"Clean rooms, good service"
We stayed in a suite. Very clean, and the staff are friendly. Neighborhood is not the greatest, but we did not have any issues. Some shady-looking characters on the streets in the evenings.Genuine Hotels.com guest review
"One and only"
I stay at swans every time I go to Victoria... The rooms are really neat especially if you get one facing the bridge. The beer at the brew pub down stairs is great.Genuine Hotels.com guest review
"Encountered problems but still a nice hotel"
Lovely, old restored building 5-10 minute walk from the Inner Harbour. Rooms are very large with high ceilings. Kitchen was well stocked to cook for yourself and the suite was very clean. I was looking forward to a great sleep... but the young children upstairs ran, screamed and jumped around until after midnight. The pub has live entertainment and […] that was very loud. The noise was like that for both nights. The second nigh, the neighbors on a balcony, talked until after 4:00 a.m. There are suites across the back and the balconies are separated by a tall wooden fence to provide room / balcony privacy. I wasexhausted after two nights of noise. At checkout I left my suitcase at the desk for the day and was there for lunch and dinner. I picked up my suitcase at 5:00. When I arrived home in Vancouver, there was a phone message saying that I left a camera lens in the room. Thanks very much to the staff for their honesty! The staff member was apologetic. The lobby is a very small hallway. And there were only one or two staff members about at any one shift. They could easily have put a note on my bag to tell me to collect the lens! I would not be at all upset if I had left with my suitcase in the morning but they could easily have let me know while I was still in the hotel. The hotel itself is full of character and the restaurant had good service. The verandah along the street was very enjoyable with the great weather and wide open windows. Read moreGenuine Expedia guest review
"Close to downtown, not impressed"
We booked this hotel last minute. I stayed in Victoria in both Fairmount and Oswego. Oswego price range is similar to Swans (if not cheaper) and the room there was way better than Swans. Swans room was dark, gloomy with the most depressing paintings ever. The hotel was close to the night clubs, so it was loud on Saturday. I don't think I'll go back […] there again. Read moreGenuine Hotels.com guest review
"A real find"
Our family of five loved this hotel. The rooms were large and beautifully decorated. The location was great. The staff was amazing. We will definitely return to this same hotel next visit. The restaurant was also fabulous!Genuine Expedia guest review
loved the king size bed, feels like home, clean and spacious room. would recommend this hotel.Genuine Hotels.com guest review
"SWAN in Victoria"
Totally happy with this hotel! Service was great, room was beautiful, rates were more than fair! Loved the apples in the fridge too! Can't wait to stay here again!Genuine Hotels.com guest review
"Swans - Great Brew Pub and Location"
Swans is in a great location for night life and close to the water for an evening or morning stroll. The rooms are nicely finished and if you get a room that is not above the pub you do not have to stay up until closing! Fun place!Genuine Hotels.com guest review
C'était très raisonnable mis à part le fait qu'il a fallu demander pour un matelas en extra car le réceptionniste n'a pas lu la note en "français" laissée à cet effet lors de notre réservation par internet. Il a fallu insister et le lit qu'ils nous ont apporté n'était même pas déplié à notre arrivée, il a fallu le faire nous même. Cependant le personnel […] était cordial et à notre disposition pour toute question. Read moreGenuine Hotels.com guest review
"Vale la pena"
El hotel esta excelente para viajes de placer pues sólo se ocupa para descansar, cuenta con todos los servicios para ese objetivo además de tener unas instalaciones muy bonitas.Genuine Hotels.com guest review
"Muy buena ubicación."
El hotel tiene una muy buena ubicación, los cuartos son muy amplios, y espaciosos, al grado que tiene un área de escritorio para trabajar y un área de comedor. Tiene hasta un radio y toca Cds moderno en el área de cocina. Esta fue la que más me gustó porque está muy equipada. Se los recomiendo .Genuine Expedia guest review
"Alt, aber gemütlich"
Das sehr zentral zum Inneren Hafen gelegene Hotel ist alt, etwas verbaut und dunkel, aber gemütlich. Praktisch sind drei zum Hotel gehörige Lokale (Patio, Pub und Bistro), so dass man vom Frühstück bis zum letzten Bier um 2 Uhr morgens alles bekommt. Auf das Frühstück gibt es für Hotelgäste 15 % Rabatt, außerdem bekommt man einen Gutschein für ein Bier […] und eine Vorspeise im Wild Saffron Bistro. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )