"Great hotel, location, and brew pub."
The Swan Suites hotel was very conveniently located; I flew up by the Float Plane (Kenmore Air) from Seattle Lake Union directly to Victoria Harbor, and walked to the hotel. Hotel room was very clean, and the brew pub/restaurant had some great beers (bavarian lager and a pilsner), the Sliders were also very good.Genuine Hotels.com guest review
Friendly Staff - large comfortable rooms. Walking distance to everything.Genuine Hotels.com guest review
"courtyard suite-worth the price"
I was expecting worse..the room is cute the master had a skylight but no windows & was warm.Iwas apprehensive with putting tykes in the 2nd bedroom..The stairs start outside their door,,,The only bathroom was downstairs and flooded...The fourth member of our group had to take a cold shower. Parking lot was unspupervised.Genuine Hotels.com guest review
"Cozy suite downtown with pub below"
When I envisioned a hotel suite, I did not think that the tiny bedrooms would be on another level than the narrow little living room. We did not need the kitchen, so the lower space was wasted. I thought we would get two bedrooms and two baths but got only one small bath with a toilet that was reluctant to flush. Was I misled by the guy I talked to […] at Hotels,com or did I just misunderstand? If I had not had an inflated view of what to expect, I think I might have been pleased. The people were nice, the location good for downtown activities, the beds comfortable. The smoke from the pub downstairs did come in my open window, and the streetlights made me draw the shades; I closed the window and the shades and slept fine after that. Read moreGenuine Hotels.com guest review
Nice big room and very clean. Light on service staff but brew pub/restaurant is niceGenuine Hotels.com guest review
"Swan`s Hotel - Great Location and Spacious rooms"
Our stay was very pleasant in a very confortable suite. The 1 bedroom suites are very spacious and the hotel is located near the harbour and great shopping.Genuine Hotels.com guest review
"Visitor to Victoria"
It was a good stay. The hotel doesn't offer complementary breakfast but our room was good and clean.Genuine Hotels.com guest review
"Very spicious room"
When I called asking about my room, I was told it is on the third floor. But when we get there, I was given a second floor room. Right outside of our window is a building that looks like is ready to be torn down. However, the room is very clean, and very spacious. Super high celing. We love how convenient the location is that we can walk to most places […] we want to go. I was concerned about the noise from the pub, but we didn't hear anything. All and all, a good hotel. Will go back for sure. Read moreGenuine Hotels.com guest review
"Lovely character hotel in excellent location"
We had an excellent two night mini vacation in Victoria, based in the Swans Hotel.Genuine Expedia guest review
"Great hotel and service"
The people always make the difference and Swans nailed it both with their front desk and food and beverage facilitiesGenuine Hotels.com guest review
"A hidden Gem"
This is a truly one off hotel. You don't stay in the hotel you experience it. The suites are beautiful and everyone is different. We stayed with friends who use the hotel regularly so we would recommend rooms 303 and 309. The artwork is fantastic and the staff are very helpful, even lending us a laptop when ours failed.Genuine Hotels.com guest review
"Awesome boutique hotel close to downtown."
I was in town for one night, looking for a place close to downtown. Enjoyed this older but fully renovated character hotel. Quiet, comfortable, clean with good staff. I was concerned about potential noise from the pub, but this turned out to be a non issue.Genuine Expedia guest review
I only stayed one night but the location was perfect, and the room was amazing. Definitely felt like a home away from home. The pub downstairs had great live music and was convenient as well! Staff was friendly and I would definitely recommend this place. :)Genuine Hotels.com guest review
"Nice hotel handily placed for a visit to Victoria"
Spent an enjoyable 4 nights here. the room was very comfortable but a little on the dark side. Couldn't fault the food. The breakfasts when available on Saturdays and Sundays were excellent. Very handy for walking to the centre of Victoria and all amenities.Genuine Expedia guest review
Wrong choiceGenuine Hotels.com guest review
"Great location near harbour"
Lovely and accommodating for 6 people. Large room, kitchen a bonus with a family.Genuine Expedia guest review
We were greated by a great staff member, learned that we were upgrated to a one bedroom suite. We had a great room, loved the location, the staff in the pub were great, the night life at the pub was fun, all in all a great place to stay. We will go back.Genuine Hotels.com guest review
"Great city location."
Excellent. Apon arrival with my son, there was only one bed in the suite. Checked with the desk and they very easilly accomodated us to a bigger suite with a minimal upcharge.Genuine Expedia guest review
very nice hotel. staff very friendly and efficient ..unfortunately are room faced a very busy street and construction was going on across the street....Genuine Expedia guest review
"Very good value for money."
The whole experience was very good. The staff were excellent and helpful, the food was good and great value. Wish they were all the same.Genuine Hotels.com guest review
"Art everywhere; an aesthetic pleasure"
Our room was a spacious suite with a loft! The kitchen had everything we needed. The view of the water was amazing.Genuine Expedia guest review
The Swan was beautiful, very clean and very comfortable. The rooms are updated and the staff is very nice. The food is affordable and very good. The only drawback is the lack of air-conditioning. Would definitely stay there again.Genuine Hotels.com guest review
"Nice Hotel, great location"
I would rate this 4 stars except that the band downstairs was very loud and even though I had a room in the quiet area it prevented me from going to sleep until they were done at midnight. The location is great and the staff are wonderful. The room provides good amenities.Genuine Expedia guest review
"Lovely little boutique hotel"
Great little boutique hotel and pub,`close to the harbour, restaurants and shops. Definitely stay there again.Genuine Hotels.com guest review
Great position. Rooms are excellent. Only minus is the bathroom is on a lower level than the bedroom, which is not brilliant in the middle of the nightGenuine Hotels.com guest review
"Hotel with atmosphere."
This is a great hotel with plenty of character. The rooms are spacious and nicely decorated with original art and comfortable furniture. The fully equipped kitchen was a bonus, as was the daily newspaper delivered each morning. The location is perfect, close to the harbour area, pubs, restaurants and within walking distance of many tourist sites. Staff […] is most helpful and accommodating. Some of the rooms have Juliette balconies so if you want a balcony that you can walk onto, you should ask ahead of time. Read moreGenuine Expedia guest review
If you are looking for a place right down close to everything this is your place. We have stayed here a few times and wouldn't go anywhere elseGenuine Expedia guest review
"Great room for the rate"
I fly back and forth quite frequently to Victoria and this was the first time I had stayed at the hotel part of Swans. Fantastic location, friendly people, great service. For the rate I paid which would otherwise only get me a small room with a bed at other hotels, I got a full suite with a living room, kitchen, and an upstairs bedroom. This was great […] and I sincerely appreciate the superb service I got from every staff member there. The historical significance is also a must see and to read about. Bands were awesome. Read moreGenuine Hotels.com guest review
"One night stay from bad to great."
I decided to get a room at Swan's for my wife and I to stay at for our first anniversary. When we got to the room, it was in need of some repair. After attempting a quick fix, we stayed we weren't happy. Their initial reaction was that there wasn't another room and that we couldn't Reebook/re find as we booked through hotels.com. The front desk agent […] contacted the manager on his own, told her the problem and they quickly upgraded us to the penthouse! While the initial room was in need of repair, the penthouse was immaculate. Their solution made us very happy this weekend! Read moreGenuine Hotels.com guest review
"First impressions can be deceiving..."
Title may be a little misleading, but when we arrived and saw the outside of the hotel, it did not look like much, and stepping into the tiny , older, slightly tired looking reception area, we were not expecting much from the rooms. Much to our surprise, even after being handed an actual key that looks like it was used for dungeon cells, the room we […] were given was awesome. We were upgraded due to the fact that we were checking in early and had to be at a wedding by 1pm, and the room was super clean, quiet, and very spacious. Our friends who had a smaller room also only had good things to say. Would possibly not recommend if you were a light sleeper and wanted to go to bed on a weekend before 12 due to the pub / dance floor downstairs but other than that, Great little hotel. Read moreGenuine Hotels.com guest review
Market square across the street, Chinatown on street behind, close to Canoe Restaurant - great food. About a 10 minute walk to Empress Hotel, Parliament Bldgs, Royal Museum.Genuine Expedia guest review
We stayed one night here for a short trip to Victoria. The location was better than I imagined! Close to very unique shops and boutiques, Chinatown, great restaurants and cafes and right by the water. I am glad we stayed in this area rather than near the empress. It seemed less touristy and had more of a local feel. The room we had was one bedroom […] suite. It is more worth it to stay for several nights because there is a full kitchen, which we did not use for our short stay. Clean rooms and tall ceilings. I could tell this building is a century old but they did a good job updating. We enjoyed the saturday night at the pub downstairs. Great energy and live music daily! At 2am we retired to our room where we could hear the loud voices and banging of feet from the room above. Thought it was the pub below us since we could hear the live music earlier.front desk did a great job handling the loud neighbour situation and we had a good nights rest. Read moreGenuine Hotels.com guest review
"Lots of space!"
nice big suite with loft upstairs, comfy bed, nice mix of art.Genuine Expedia guest review
"Nice two bedroom suite"
It's convenient as it's located in China town. You can walk to a lot of interesting places, like the legislative building, the bay, museum, etc.Genuine Expedia guest review
"What a nice surprise!"
My husband and I only spent one night at the Swan but it definitely won't be our last. I called ahead and explained that I am a very light sleeper (as I was worried about the noise from the pub and restaurant downstairs) and the gentleman that I spoke with assured me it wouldn't be a problem....he was right. We had a lovely, quiet king loft suite on […] the 3rd floor. I didn't hear a peep from the pub downstairs. We also had a great pre-concert dinner in the pub where we sampled some delicious beer testers and some martinis. I can't wait to stay at this wonderful hotel again and it will definitely be for a lengthier time. Read moreGenuine Expedia guest review
What a great place to stay downtown. Near waterfront and Chinatown. Plus it's a microbrewry....yeah! Will go back for sure!!Genuine Hotels.com guest review
"Excellent location, very comfortable."
The sound proofing is dreaful . At night you can t sleep because of the loud music from the pud below.Genuine Expedia guest review
"At your service."
My reservation was for one night. Due to unexpected circumstances I really had to extend by one day. The staff made several adjustments that were not easy or usual that involved other guests. This help was given with no fuss or bother and was greatly appreciated.Genuine Expedia guest review
"Getaway to Victoria's Swan Boutique Hotel."
Loved the location and history of hotel. Staff was great! Suite was dark and sink didn't empty properly. Kettle didn't whistle and kitchen needs a make over!Genuine Expedia guest review
"Nice for a family"
Good hotel, nice staff, clean comfortable rooms. We had a 2 bedroom suite with kitchen, dining area, living room with fireplace and outdoor sitting area. It was great to be able to send the kids off to their room and have our own space. The hotel is also right downtown, so that was convenient.Genuine Expedia guest review
My husband and I stayed at the Swan Suites Hotel five nights over Christmas. The staff members were friendly and helpful. The location was excellent and we were able to walk to most of the sights that we wished to see. The upstairs bedroom was spacious, with a comfortable king size bed and plenty of drawers and closet space. The kitchen was well equipped, […] a paper was delivered to the door each morning and fresh coffee was available near the elevator. The food and drinks in the brew pub were good. As we had a number of restaurants that we wanted to visit, we didn't managed to eat in the Saffron Bistro. We plan to return to the Swan Suites Hotel one day. Read moreGenuine Expedia guest review
Stayed at the Swan Suites Hotel for one night in Victoria. Overall, a wonderful room with a comfy bed and full kitchen which would have been appreciated had we stayed longer. Only downside was the amount of noise that came from the pub downstairs until the early hours of the morning, and the noise coming from other rooms early the next morning.Genuine Expedia guest review
"More than expected!"
The room was much more than we expected, more like a suite, but priced like a basic room. Unexpected extras: full kitchen with round dining table & 2 chairs, fruit in bowl (free), robes in closet, small balcony with a view. The bathroom was clean & bright, equipped with hair dryer, soap, moisturizer, shampoo & conditioner; king bed clean & comfortable, […] small desk & chair, TV. Even better was we didn't have to leave the hotel that evening, just went downstairs for food, then drinks & dancing till midnight. Absolutely I would stay here again! Read moreGenuine Expedia guest review
"Great hotel and ideal location"
Enjoyed my stay here. And loved the artworks in my room. The only negative was my experience at the hotel's bistro—avoid eating here!! Seafood bisque was so salty it was inedible and I had an upset stomach after eating dinner there.Genuine Expedia guest review
We were very disappointed that the rate we paid expedia was $30.00 more per night then if we had booked the hotel directly. That is a big difference and is way too much. Your rate should be much lower considering you advertise that your rates are the lowest. We would not use expedia again unless this is corected. We do travel a lot and would like to […] use your service but not if there is such a descrepancy in the rates. Hoping to hear from you Edward Gillis Read moreGenuine Expedia guest review
"Great downtown location"
Great hotel in downtown Victoria. Walking distance to everything downtown, harbour etc... Great bus system to take you out of downtown.Genuine Expedia guest review
"Beautifully restored Classic"
Very pleased. Brew Pub downstairs was excellent. Front desk friendly and helpful. Not only will I stay here again, I won't even bother considering anyplace else!Genuine Hotels.com guest review
We traveled with friend and our suit room was comfortable enough for 3, everyone got enough privacy. I'm not keen over the interior design of the rooms, it is a new renovated place, but somehow looks dark and gloomy , old European not in the good meaning, but this is personal,otherwise was clean and quite. Very good pub and restaurant at the lobby area.Reasonably […] priced for the comfort . We had a third towel missing in the bathroom. Very polite and helpful personal everywhere. Very good stay in general. Read moreGenuine Hotels.com guest review
"Very nice smaller hotel."
We very much enjoyed our recent stay at the Swans.It is a quaint hotel with beautiful remodelled suites.We stayed one night in a suite with a loft and one night in a studio suite.Both were excellent.Genuine Expedia guest review
Because I was in town for business but had lots of time on my hands, this hotel was perfect. A great pub with live music every night, downstairs. My room was big with a loft bed and kitchenette. Funky old building with lots of art and cool decor. The excellent location alone made the stay worth the money.Genuine Hotels.com guest review
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