Oaks Pacific Blue Resort - Salamander Bay

I liked staying at the hotel. Clean rooms. I was a bit cold during sleep and there were no extra blankets. The cost was reasonable for the quality of the accommodation. It was disappointing that the hotel restaurant was temporarily closed. I will stay again.

Genuine Hotels.com guest review

Was excellent, hotel is very beautiful and unique.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Short n sweet stay with nice surrounding.....on great location

Genuine Hotels.com guest review

Bath room is old and cold .. The room was cold - the AC didn't work well.. the bed covering was not clean...nice swimming pool all the way around the resort

Genuine Hotels.com guest review

Great for the price. Peaceful room clean hope they get the restaurant going soon

Genuine Hotels.com guest review

Just fantastic!! Highly recommend especially for family or couple. I would like to stay next time again.

Genuine Hotels.com guest review

Overall it was a great stay and I would highly recommend it. Service for the most part was fine, though a little shakey at check in (most probably due to the busyness of Easter). The staff are very young but seemed efficient enough. The location was a little bit away from the main tourist areas but it was very close to a large shopping centre which […] was handy. Read more

Genuine Hotels.com guest review

I sm giving 4 stars fir cleanliness as rooms were not vacuumed dsily. And no one seemed to have had the balcony outside cleaned for long time. Otherwise great place for families with kids. Nice resort, our room hsd a spa too which is a plus. Restaurant was ok. We only tried them fir breakfast.

Genuine Hotels.com guest review

Lovely time away and hotel made it that much more relaxing. Definitely worth the stay!

Genuine Expedia guest review

A great resort. Stayed in both the studio and 1 bedroom lagoon. The studio was small as expected but the 1 bedroom was a great set up. The swimming pool was amazing. Only downside of the resort was no BBQ facilities.

Genuine Expedia guest review

Our hotel room around the corner is actually as big as a one bedroom apartment. room spotless. Very new appliance and interiors. Definitely a comfortable experience although the pool water needs to be cleaner and maintained to a higher standard.

Genuine Hotels.com guest review

it was okay, didn't really like the room compared to other rooms we have stayed at, at this location. Reception staff VERY automated !!!!!!!!!!!!!!

Genuine Hotels.com guest review

O.K. No room cleaning during stay. Very good swimming area. Restaurant and bar area very basic.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Extremely enjoyable.Had a great time.The resort and surrounds were breathtaking.Would certainly love to go back again and would recommend it to friends.

Genuine Hotels.com guest review

We had a wonderful relaxing hoilday awesome only one thing missing You need to have I go in the room of what is around the area menu for room service, local maps But we loved are stay

Genuine Hotels.com guest review

THE STAFF JUST CHECK YOU IN & YOUR ON YOUR OWN AFTER THAT WE STAYED TWO DAYS & NO ROOM SERVICE LIKE NEW / CLEAN TOWELS NO ROOM SERVICE AT ALL THE SHOWER WAS LEAKING TO UNDER HALLWAY CARPET. THE DINING ROOM NO HOT BREAKFAST ONLY ON THE WEEKENDS OR WHEN A BUS COMES IN TO STAY WE WILL NOT STAY AT THE OAKS PACIFIC BLUE AGAIN

Genuine Hotels.com guest review

The room service was miss one day and , but was rectified after we address at Reception around 5 p,m

Genuine Expedia guest review

I loved everything about this resort. It was very clean, modern furnishings, comfortable beds. We all loved the pool that wrapped around the resort. I will stay here again.

Genuine Hotels.com guest review

On arrival we have discovered bathroom floor was wet from leaking plumbing, we had to use towels to wipe the puddles of water every time we wanted to use the bathroom. Not acceptable! The shower head was not what I'm used to see in any hotel, it was a cheap $20 one from bunnings, with the water flow of a garden hose.

Genuine Expedia guest review

Free WIFI was one of my major disappointment

Genuine Hotels.com guest review

A great price for a good resort, we stayed in one of the hotel rooms that was perfect. The swimming pool and outside areas were really good. Only drawback was a bit of noise late at night and early in the morning on the Saturday night.

Genuine Expedia guest review

There was problems from the outset. The room was in dis-repair and the telephone system was not working. We had to leave a day early and I waited for over ten minutes to book out despite there being three employees at the reception counter with no other guests waiting as they wee all on the phone and did not even have the courtesy to speak to me even […] for a minute to explain that they were busy. No offer was even made in relation to leaving a day early on the two rooms that I prepaid. Read more

Genuine Hotels.com guest review

enjoyed our stay. thank you

Genuine Hotels.com guest review

I was shouting myself a weekend away and found the Oaks Resort at Salamander Bay and they were doing a wonderful deal, in the package a balcony was mentioned well it wasn't a balcony as such I was on the ground floor and my outdoor setting led directly onto the carpark for the resort the room was not clean the previous occupants had put honey(maybe) […] on the receiver of the phone so you had to use two hand to try and unstick it so you could use it!!! I reported that 3 times but it never got cleaned, I also found that bed spreads or doona's are not used but two sheets with the doona put in between so the sheets act like a doona cover!, they put a bus load of 18 year olds in the same area so they were running yelling and screaming up the corridor I reported this twice but it wasn't till midnight when I went to reception and nearly begged them to do something that finally something happened, the staff were not friendly at all I would never go back. Read more

Genuine Expedia guest review

Good resort. Good staff. Unit had mimimal amount kitchen equipment/plates etc. Outside lighting outside our unit was very poor. Rest of resort had good lighting. Pity it was winter as pool looked fantastic. Had a problem checking in as failed to see we had 5 guests so had to chase up bedding.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Service was terrible. We left the restaurant without eating our meals as the food took over 1 hour & no-one could tell us how much longer it would be. It was very disappointing.

Genuine Expedia guest review

Very nice accommodation, we had a lovely weekend thank you

Genuine Hotels.com guest review

Good

Genuine Hotels.com guest review

Hotel was nice, great pool, nice restuarant, other guests were noisy and heard through walls, door. Cleanliness average, they only changed the towels, not sheets, or cleaned used cups and no detergent or utensils to do myself

Genuine Hotels.com guest review

The hotel rooms were clean, staff at check in were very friendly and helpful. Our time there was very pleasant.

Genuine Expedia guest review

I was greeted with a welcoming smile. All staff were polite, friendly and professional. The room was very clean, well presented and comfortable. I used and appreciated the facilities, including outdoor swimming pool, lap pool, gym and restaurant Staff were also very informative, and helpful. I would recommend this highly to others and enjoyed my stay. […] Thank you Read more

Genuine Hotels.com guest review

Best stay in Australia 10/10 score

Genuine Hotels.com guest review

Hotel room was well kept and staff were pleasant to deal with. Staff were willing to help with any enquiry.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Loved this property. The layout was wonderful. we had a studio swimout room - personally this was perfect for us as we wanted relaxation in the sun. Highly recommend.

Genuine Hotels.com guest review

Pitty restaurant isn't open every night. Staff were wonderful expect we were in a 'XXXB' studio and not told to enter the door for XXX and then you would find 'B's door so took a little finding in the first place. Swimming pool is wonderful. Will definitely be back

Genuine Expedia guest review

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Genuine Hotels.com guest review

Service, although daily, is minimal. Basically, the only thing they do is change the towels. There were thick layers of dust on the furniture and some cockroaches. but the pool is fabulous and the place is very nice and quite. Ideal to stay with children.

Genuine Hotels.com guest review

We spent two days and nights enjoying the relaxing atmosphere and pleasing surrounds. Everyone absolutely loved the circular pool and dining poolside. The rooms were spacious and very clean. Our only complaint is that we didn't have longer to stay.

Genuine Expedia guest review

Fantastic hotel - great location, amazing pool and facilities. Hotel restaurant a little disappointing but all in all a great hotel. I would recommend it to anyone.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Our room at this hotel was superb. Everything was very clean and well maintained. Our only disappointment was in the customer service. I had trouble checking in due to the credit card hold, and when the assistant helping me asked if there was a way to help me, her manager said "No" in a rude way in front of me. I was upset by this, and was further upset […] when we arrived at our lovely room and my husband was disappointed the bottle of champagne he had arranged for our room was not there. We called reception 4 times and there was no answer. My husband drove back to reception and was advised that we had been charged for the champagne even though it was not there. It was a shame this lack of service or recognition almost ruined our stay. Read more

Genuine Hotels.com guest review

Easy to go with your own car. Nice pools and big rooms with a balcony.

Genuine Hotels.com guest review

This was our second trip to the Oaks Pacific, it is a great place, nice and lovely, with an amazing pool around the area which makes it a heaven for the families with kids. It is also close to the bowling centre. A bit far from the rest of the exciting places but the hotel itself can keep you excited and happy with the pool. Beds were really clean and […] comfortable, the bathroom was modern, small kithcennet in the room made it comfortable. Overall we loved it, we will definitely come back when it is still warm up there. Read more

Genuine Expedia guest review

Disappointed with size of our studio room, website photos were deceiving. Pool area is nice but not heated If clean towels required an extra fee was payable. Food and staff at on-site restaurant very nice. No mention of $150 holding fee until we checked in.

Genuine Expedia guest review

Was extremely enjoyable and we will be going back. The only issue was booking the tennis court to find that someone else was playing on it and they were not asked to move. Other than that was very good

Genuine Expedia guest review

overall we were very satisfied-great spot for families, although there was not a lot of privacy with some of the accommodation looking across the pool straight in to someone elses unit, i did notice though that the palm trees have grown up to give privavcy in some sections of the resort.

Genuine Expedia guest review