"Freshly-cleaned duvet and duvet covers a plus"
We enjoyed our one-night stay--clean room and bedding, warm and courteous staff, good breakfast offerings; flexible re: cancellation of a second night due to a change in family plans. I would return to this hotel again happily.Genuine Hotels.com guest review
Nice breakfast, only complaint was you couldn't close the blinds to shut out the light.Genuine Hotels.com guest review
Very attentive to guests needs --- very polite - clean - comfortableGenuine Expedia guest review
I stayed with my family over the christmas weekend. It was clean and staff was very courteous. They had very very nice , warm apple cider on christmas morning.Genuine Hotels.com guest review
Staff was very friendly and helpful, especially when we had to make a few changes to our overall stay (Adding an extra day early, changing room), always greeted us with a smile and asked how we were doing. Room was excellent (aside from dents on front of the large minifridge).Genuine Expedia guest review
"Perfect stay over the holidays"
we stayed 4 nights over the Christmas holiday and were pleased with the staff, the room, fitness center and indoor heated pool. the staff went out of their way to make the holiday special for their guests. we had fresh cookies, candy in the room, and lots of little touches. we will be back as this is close to where our family lives. Also, the restaurants […] and close shopping were great! Read moreGenuine Hotels.com guest review
"Hampton Inn, Clay, NY - Close to lots of shopping"
We loved this hotel. There were snacks in the lobby every evening, activities for the kids, indoor swimming pool and whirlpool. The standard size room is a bit cramped with 2 Queen size beds in it, but with three kids, the larger beds were awesome. The staff were extremely friendly and eager to help with any problems. All in all a first rate hotel.Genuine Hotels.com guest review
"Clean and Nice"
It was a very comfortable stay, clean and nice. They had wonderful warm apple cider on christmas day. It was deliciousGenuine Hotels.com guest review
"Nice, clean and friendly"
This was my second stay at this hotel. Both stays were splendid. The staff is extra friendly and helpful. They always seem to have fresh popcorn popped for you as you come in the door. Even the cleaning staff is peppy and cheerful. The room is clean and attractive. The bed is extremely comfortable and there's plenty of room. My only complaint was the […] new "eco-friendly" cups they have in the rooms. While I support going green, these cups failed in function. They are paper and started leaking after several minutes. There are other green options the hotel should consider, such as plant-based plastics, that would be good for the environment and still work properly. Read moreGenuine Hotels.com guest review
"Good place to stay if North of Syracuse"
Good clean room and decent breakfast buffet also. Mall and many eateries nearby.Genuine Expedia guest review
"Very convenient Location"
My only issue as a smoker is you could tell the smoking room was and had been a smoking room for a very long time. Otherwise, everything was great and would definitely stay there again should I be back in the area.Genuine Hotels.com guest review
Friendly staff. Nice clean rooms. Very nice facility. We would go back!Genuine Hotels.com guest review
From check-in to check-in our week-long stay at the Hampton Inn was pleasurable. The front-desk staff was always friendly and helpful. Our room was clean, with a very comfortable king bed, plenty of pillows, and plenty of towels (something that lots of hotels skimp on). Each morning there was a good array of breakfast items, both hot and cold. Best […] of all, every afternoon there were snacks and hot apple cidar in the lobby. We enjoyed the cookies, but we saw plenty of families snacking on pb&j's with cold milk, chili, and applies. Lots of chain restaurants nearby. Close to the airport and near Syracuse as well as Liverpool, Clay, and Baldwinsville. A great stay. Read moreGenuine Expedia guest review
"Wish I stayed there on my other trips."
I've been to the Syracuse area 4 times in the last 18 months and by fluke booked this place as I was not impressed with the other 3 places I stayed before. Best accommodations by far.Genuine Expedia guest review
"Wish all hotels were this nice!"
My son and I stayed just one night, as he had a tournament in Phoenix, NY. This hotel was beautiful. They had refreshments and snacks available in the evening, rooms were just beautiful, nice pool and gym. The front desk called within a halfhour to make sure everything was to our satisfaction. There were many restaurants within walking distance, as […] well a shopping center across the highway. By far one of the best stays I have experienced even if it was for only one night! Read moreGenuine Expedia guest review
"Hampton Inn at Syracuse Clay - clean, convenient"
Hotel was great, staff very helpful and friendly, located right off the highway near a bunch of restaurants, we love a room with 2 queens instead of 2 doubles, nice furnishings and very clean roomGenuine Hotels.com guest review
This was a great place!! The people who work there are so helpful and friendly!! They always had a smile and I love it!!Genuine Hotels.com guest review
"An impressive stay"
Lovely, comfortable room. Staff was helpful and very pleasant. Everything was as it should be and we really enjoyed our stay.Genuine Expedia guest review
"Hampton Inn Clay, NY"
The staff and property were superb. Couldn't have asked for better Service. A must stay in the Syracuse area.Genuine Hotels.com guest review
Great place to stay.. Staff were very friendly..Great location, I had access to everything that I needed. WalMart, Target, gas station, and great places to eat.Genuine Hotels.com guest review
My family and I had a fantastic stay at the Hampton Inn Syracuse Clay. We arrived to a clean room and about ten minutes after we arrived the front desk called to make sure everything was okay and if we needed anything. We really appreciated this extra courtesy. The breakfast was exactly what we expected as a typical continental breakfast. But what set […] this hotel apart in my eyes was the activities the hotel sponsered certain nights during the week. For example, on one night they had a cookout, with hot dogs, hamburgers, chips, soda, and potato salad. This was great because it saved us some money since we didn't have to worry about dinner that night. The pool was also a big hit with the kids and the hot tub was a big hit for my husband and I. There are also grocery stores, Walmart, and Target right across the street. Plus there's a shopping mall right up the road and many restraunts all around. The hotel was very convenient and is definitly on our list of places to stay again in the future! Read moreGenuine Hotels.com guest review
"Hampton Inn- Clay NY"
Room was great. No problem booking using rewards program. Close to where I needed to be.Genuine Hotels.com guest review
"Excellent in every way."
We have stayed here several times and we love it! They don't go cheap on anything here, including the free breakfast. We like comfortable, clean and safe accommodation and that's what we get when we stay here.Genuine Hotels.com guest review
"Good, but not quite as good as other Hamptons"
The hotel was good, but was lacking just a little in some of the areas I have experienced in other Hamptons. The pool is smaller, and the room layout ( at least for king bed room) was kind of awkward. The TV was so far from the bed that it seemed small and hard to view. Also, all the Hamptons I've been to have a variety of snacks available during the […] daytime including cookies, something salty like popcorn or trail mix, fruit, and some other baked goods like muffins. This one only had cookies out. It's still a good, clean, well-kept hotel, but just not 100% up to what I expect at a Hampton. Read moreGenuine Hotels.com guest review
"Reliable Hampton Inn Experience"
We enjoyed our stay. Our room was clean and comfortable and all of the hotel employees were friendly and helpful. The Inn was easy to find and close to chain restaurants.Genuine Hotels.com guest review
We went to visit family for a long weekend and chose the hotel for its amenities (indoor pool, fridge) and location (walking distance to Red Lobster, Chilis, and Barnes and Noble... within a mile of malls, Target, and Wegman's). The hotel was outstandingly clean and well-appointed. But the best feature by far is their staff!! In four days - and nights […] - every single person behind the desk or cleaning was open and friendly to us. They went out of their way in little things like having us leave the cart upstairs and getting it from us to suggesting the best pizza place. It was a haven of warmth and true hospitality. We will certainly stay here again. Read moreGenuine Hotels.com guest review
"Close to shopping in a small town!"
Extremely nice staff and very helpful. I have been staying at this hotel for years. Would recommend it to everyone.Genuine Expedia guest review
"Amazing shopping and dining area"
Excellent helpful staff. Extremely clean and well looked after ... maid service even left little towel animals...awesome. Location is surrounded by every type of restaurant and shopping store.Genuine Hotels.com guest review
"Nice hotel close to shopping."
The hotel was very pleasant. We found it very nice that they offered a little more food for breakfast. It was a nice touch that they put out cookies in the afternoon and coffee was available all the time. We also found an Arts and Crafts show and the hotel printed out directions for us.Genuine Expedia guest review
"Very comfortable well maintained holtel"
Very nice experience, and great location.Genuine Hotels.com guest review
Our family stayed at the Hampton Inn during our shopping visit to the Destiny USA mall. The location of the hotel is a short 15 minute drive (highway) from the Destiny USA mall; however there is plenty of shopping located near the hotel, including another great mall. The hotel and in particular the rooms were extremely clean, comfortable and quiet. […] There are also plenty of restaurants within walking distance from the hotel. Read moreGenuine Hotels.com guest review
We just stayed in this hotel for 1 night on our way back home. I chose it based on the reviews from both Tripadvisor and Hotel.com. Stil when we checked in, it's beyond our expection. I have been stayed in many hotels before as we are frequent travller. But this one is exceptional, through it's only 2.5 star hotel. Definitely would like to recommand […] it to anyone who travel to the area. Read moreGenuine Hotels.com guest review
We enjoyed our stay and will definitely return. Cannot say enough about the cleanliness of this hotel...we are very difficult, this place was extremely comfortable by our standards.Genuine Expedia guest review
Very satisfied with everything from the parking lot, reception, room and pool. Wonderful. Clean - very, very clean. Will stay here again.Genuine Hotels.com guest review
This hotel offers a safe & clean place to stay. The client service was outstanding. For example after a massive snow storm we arrived to a clean a car. The maintenancecrew had brushed all cars in the lot. This the of outstanding service. Great place.Genuine Expedia guest review
I love this hotel and would stay here again in a minute! Everyone on staff from housekeeping to the ladies who manage the breakfast bar and of course the front desk staff are super friendly and accommodating. It's in a great location, close to shopping and restaurants and very easy to get to. And they have cider and donuts on Fridays between 5 and 7 […] pm - how great is that?!? Read moreGenuine Expedia guest review
"close to shopping and a variety of restaurants"
staff went above and beyond to provide outstanding service.Genuine Hotels.com guest review
Excellent accommodation with friendly and welcoming staff. I would certainly recommend to others.Genuine Hotels.com guest review
"The Hilton Garden Inn in North Syracuse"
Excellent location for shopping in Syracuse,especially Liverpool or North Syracuse locations and only minutes via 481 to Carousel Mall. Hotel staff were very friendly and helpful;room was very clean and comfortable. This our fifth stay and we plan to return again and again. For craft types ,there are AC Moore, Michaels and Hobby Lobby stores within […] five minutes drive and lots of excellent eateries and large food stores nearby. The free morning breakfeast and newspapers were an added bonus. Read moreGenuine Hotels.com guest review
The staff was extremely friendly and accommodating. Grocery store across the street, as well as a Wal-Mart. Several good restaurants nearby too. Rooms were impeccable. I'll stay there again when in the area, for sure!Genuine Hotels.com guest review
"We will be back!"
We stay at this hotel atleast twice a year to enjoy a weekend away and do a little shopping (girls weekend!) The personnel are always friendly and willing to assist. It is located conveniently within the shopping area and offers a nice breakfast which is included in the price of your reservation. We also like the fact that there is a fridge and microwave […] in the room. The beds and pillows are comfy too! I'd say it is one of the nicest hotels in the area! Read moreGenuine Expedia guest review
I will return great stay . Very clean.Genuine Hotels.com guest review
"Hôtel d'étape très confortable"
A mi-chemin entre Niagara Falls et Lake Placid, cet hôtel très confortable permet de profiter d'installations récentes (piscine et salle de fitness) et d'un grand calme très bon accueil du personnel et merci à leur gentillesse A privilégier en tant qu'étape, sinon peu de choses à voir sur place (Syracuse étant calme le soir ....) et donc il est préférable […] de préparer sa soirée à l'avance si l'on ne veut pas chercher désespérement un restaurant le soir ! Read moreGenuine Expedia guest review
"Gott om plats för familj på 5 personer"
Frukosten var inget speciellt, synd att det fanns bara engångstallrikar och bestick. MIljöovänligt och trist.Annars var hotellet helt ok, stort och fräscht rum för hela familjen.Genuine Hotels.com guest review
Hôtel propre, chambre confortable et calme, salle de bain correcte. bon petit déjeuner. Hôtel situé en zone commerciale,restaurants à proximité.Genuine Hotels.com guest review
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