"Convenient & friendly!"
My husband and I stayed 4 nights for Thanksgiving holiday with family and we were very satisfied with everything. Breakfast was great. They also had different snacks and hot beverages available in the lobby late in the afternoon. All of the staff were very friendly. My brother-in-law also stayed there for 2 nights and was pleased. We will definitely […] go back next year when we visit family again. Read moreGenuine Hotels.com guest review
A little pricey, but nice hotelGenuine Hotels.com guest review
I have stayed in many hotels over the years, this one is at the top of my list. When I walked into the room all I could smell was CLEAN. It was wonderful. The staff was great, and very friendly. Every time I walked by the front desk they would say HI. Thank you for a wonderful experience!Genuine Hotels.com guest review
"Overnight stay before college tour"
Very Clean! Staff was courteous and very helpful. Kids really enjoyed the pool and spa.Genuine Hotels.com guest review
I was very surprised to find grime floating in the hot tub and was disappointed I could not use it...Genuine Hotels.com guest review
The staff was friendly and the rooms were clean. Close to lots or shops and restaurants. Price was a bit high.Genuine Expedia guest review
"Hampton Inn in Syracuse /clay"
When you are at a Hampton, you usually know what to expect. Sometimes a location is better than others. This is one of them. Great front desk service, with a breakfast better than most. Room was typical Hampton. Would stay here again!Genuine Hotels.com guest review
After a long day of traveling and unpacking a uhaul truck for a relative who just moved to Syracuse, the warm and kind welcome we received from the desk manager was so appreciated. From the cookies and hot beverages, to the smell of the fresh local apples in the bowl by the front desk, we couldn't have felt more welcome! The rooms were clean and the […] beds and pillows so comfortable!Thank you Hampton at Clay, NY! Read moreGenuine Hotels.com guest review
"Came for the State Fair"
The front desk staff was FANTASTIC! Especially the night staff - very friendly! Loved the proximity to nice restaurants but it was hard to walk to them. Would be nice if some sidewalks were added. Looked like a past guest spilled something on one of our room walls - was a little yukky. Rest of room was very clean. Nice variety at breakfast buffet. Pool […] was clean and well stocked with towels. We were very satisfied. Read moreGenuine Hotels.com guest review
"Our preferred place to stay on our trip back home"
The Hampton Inn Syracuse Clay is our regular stop over on our way back home from visiting family each summer. We love the location, the rooms, the friendliness of the staff, the continental breakfast and of course, the pool and whirlpool. We wouldn't want to stay anywhere else!Genuine Hotels.com guest review
All the litle things count like the cookies and breakfast in the morning. The perfect place for the family stay.Genuine Hotels.com guest review
Room and hotel were clean. Hotel staff were exceptionally friendly and helpful.Genuine Hotels.com guest review
"trip to visit family"
The staff was excellent and very helpful. The breakfast was a fantastic way to get the day started. This is my favorite place to stay in the Syracuse area.Genuine Hotels.com guest review
"Easy access - lots of restaurants nearby!"
We were impressed with the location, etc. We were able to add two rooms to our reservation last minute and were pleased with the rooms, etc.Genuine Hotels.com guest review
"Nice hotel north of syracuse"
The staff at this hotel were great, every one of them. We had some complications with our trip (not hotel). An event we were to attend was cancelled at the last minute and we were unsure of our overnight plans as a result. The staff worked with us until our trip issues were resolved and helped us find activities to occupy our time. They were extremely […] pleasant and helpful. The hotel was neat and clean much better than their competitor across the street. Read moreGenuine Expedia guest review
"Clean, comfortable and convenient"
It was just what we expected -- clean, comfortable and convenient with a number of restaurants nearbyGenuine Hotels.com guest review
I have stayed here several times in the last 5 years and it is consistently exceptional. The property and rooms are immaculate. The staff is friendly, accomodating, and promptly fulfills requests. The location is near several restaurants : Chili's, Outback, Red Lobster, Smokey Bones, Panera, a grocery store : Wegman's, and other shops: Walmart, Target, […] Kohls, and just down the street from a mall : Great Northern. For a clean, comfortable, convenient, stress free stay, this is the place. Read moreGenuine Expedia guest review
Our stay was AMAZING!!!! We came in to run in a 5k Color me Rad race. They allowed for a late check out so we could return and get cleaned up before leaving the area. The staff was so friendly, and the management, AMAZING!! I am planning on ALWAYS staying at this hotel when in the area. Save my room....I am returning Black Friday! Thank you to all of […] the employee's ...you were GREAT! Breakfast was really good as well :) Read moreGenuine Hotels.com guest review
"Felt like family"
My family and I stayed at this hotel because we went to look at a local college for my daughter. After 6 hours of driving, we were exhausted when we arrived. I came in and was greeted by Curtis at the desk. He was so nice and welcoming, I was actually taken by surprise. He offered cookies and coffee for me and my family. I was amazed. I casually asked […] him about the college and how far it was. Then I went to get my bags out of the car. As I walked back into the hotel, Curtis had a printout of the directions to the college and the address for it. He then introduced me and my family to his co-worker Doug, who actually was a graduate of the college we were looking at. Doug spent a few minutes answering questions and making us feel so welcome. The room we stayed at was HUGE, clean and very comfortable. In the morning when we went to check out, I spoke to Peggy. She was wonderful and courteous and very helpful. The breakfast was standard but it was plenty and had a good variety. My daughter will be going to the college that we looked at, so for the next 4 years, Hampton Inn Syracuse Clay will be my home away from home. Read moreGenuine Hotels.com guest review
"Great place all around!"
Clean! Friendly staff! Great breakfast!Genuine Hotels.com guest review
"Best Hotel Stay"
This hotel was great. Probably our best hotel stay yet. We've never stayed here before (our reg hotel was booked)- it's a bit out of the way for where we were going but it was the only one with rooms available. It's a great hotel and would def stay there again! The front desk people were great, the room was very clean. The girls loved the pool and hot […] chocolate! Read moreGenuine Hotels.com guest review
hotel was perfect staff at check-in and evening staff super nice and freindlyGenuine Hotels.com guest review
I have never stayed somewhere where everyone is so friendly. Everyone from the front desk clerk to the breakfast preparer to the floor cleaner to the manager went above and beyond. I hope I have a reason to go back because it was the bed hotel experience I have ever had.Genuine Hotels.com guest review
SWatisfied....always happy with HamptonGenuine Hotels.com guest review
"Great stop after a long journey"
Very clean and comfortable room. Extremely pleasant and helpful staff.Genuine Expedia guest review
we enjoyed our stayGenuine Hotels.com guest review
Without a doubt, this was one of the best places that I've stayed. First of all, the place was immaculate, the staff was friendly and helpful, and check in went beautifully! The room was fantastic! Our room included a king bed, refrigerator, microwave, flat screen television, and a large bathroom with a walk in shower! I would definately recommend this […] property to anyone! Read moreGenuine Expedia guest review
"A little off the highway, but worth the drive."
Kept with the quality of the brand. Our room with two queens was great--clean, comfortable, quiet. The breakfast was good with enough room to sit. Evening snacks and 24 hour beverages made it very comfortable and a little more special than lesser chains. Staff was excellent. Would definitely stay here again.Genuine Hotels.com guest review
The front desk staff was absolutely awesome!Genuine Hotels.com guest review
Hotel was very clean and front desk help were very friendly... Beds are very comfortable convienent to everything you needGenuine Expedia guest review
The king junior suite was an enormous space that dwarfed the furniture. They had small pillows for such a large bed too. Everything was way out of proportion and the room sparsely furnished with the basic pullout sofa, desk. bathroom was tiny for such a large room. IT was pretty comfortable however and the staff very nice and helpful.Genuine Hotels.com guest review
Second time at this hotel and it was great both times. Very clean and great breakfast. Price on the high side.Genuine Hotels.com guest review
"A Hampton fan"
Nice room. Warm pool. Plenty of parking. Plentiful breakfast. Great fresh-baked cookies daily. Free use of public computer but also free wi-fi in room. Close to shopping and restaurants--many within walking distance which is a big plus. Negative is no in-room safe--need to use safe deposit box near check-in desk. We travel overseas and also cruise […] a lot and are used to the convenience of in-room safes. They could go to a smaller frig and no microwave and instead install a safe in each room? Nightly price was a bit high, I thought. Overall, would definitely stay there again. Read moreGenuine Expedia guest review
Excellent! Would stay again.Genuine Hotels.com guest review
"Very pleasant hotel stay"
There wasn't one negative thing about our stay at the Hampton Inn Syracuse Clay. The location is great, near to plenty of restaurants and in a very nice area. The staff was very pleasant, the room was clean and nicely appointed (really plush bathroom). Wonderful breakfast selections at the complimentary breakfast and the kids loved the pool and jacuzzi! […] This is our second time staying here and we will book a room again next year on our way to our destination. Love this hotel! Read moreGenuine Hotels.com guest review
Surprisingly pleasantGenuine Hotels.com guest review
the staff was extremely courteous. Snacks and drinks in the lobby were available each day. Great visit.Genuine Hotels.com guest review
Excellently managed hotel. Stayed a year ago and then again last week. Everything has remained excerllentGenuine Hotels.com guest review
This is the nicest hotel in the Liverpool/Clay area. We always enjoy our stay here. The staff goes out of their way to be helpful, including the night-shift staff member that helped us check out early and provided some early morning coffee.Genuine Hotels.com guest review
"Good Hampton stay near lots of stores"
Quiet, easy to get to and clean rooms. Good value!!Genuine Hotels.com guest review
"Freshly-cleaned duvet and duvet covers a plus"
We enjoyed our one-night stay--clean room and bedding, warm and courteous staff, good breakfast offerings; flexible re: cancellation of a second night due to a change in family plans. I would return to this hotel again happily.Genuine Hotels.com guest review
Nice breakfast, only complaint was you couldn't close the blinds to shut out the light.Genuine Hotels.com guest review
Very attentive to guests needs --- very polite - clean - comfortableGenuine Expedia guest review
"Good hotel choice"
Even though the lobby was under construction, the hotel was very accommodating. Staff were great. Rooms were comfortable and location was excellent. Would stay again.Genuine Hotels.com guest review
"A good choice"
Excellent stay. Friendly, courteous staff. Great location, surrounded by all amenities.Genuine Hotels.com guest review
"Perfect for the purpose"
Was a good launch pad for getting to the Carousel Center, other shopping. Good price, good spot.Genuine Hotels.com guest review
"Great hotel and location"
The hotel itself was great. The people were very friendly, the entire hotel was impeccably clean, the rooms were a good size and the beds were sooo comfortable. But the main thing that comes to mind was clean, clean, clean! The pool was perfect for kids, and they had a hot tub and fitness centre too (with weights, which you don't always get at hotel […] gyms). The breakfast was really good, lots of options - waffles, hot oatmeal (not instant), eggs, pastries, etc. The location was also great, close to tons of shopping and restaurants - many within a couple minutes walk. No complaints at all, look forward to staying here again :) Read moreGenuine Hotels.com guest review
"eXCELLENT STAY WITH VERY HELPFUL STAFF"
Clean rooms, good food, excellent and friendly staffGenuine Expedia guest review
"Great hotel close to shopping & restaurants."
Stayed at this hotel many times.Always very clean,staff is great!Genuine Expedia guest review
I would stay at this property again in a heart beat. Price was also good through the online website, I also paid in Canadian $$$Genuine Hotels.com guest review
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