hotel was perfect staff at check-in and evening staff super nice and freindlyGenuine Hotels.com guest review
I have never stayed somewhere where everyone is so friendly. Everyone from the front desk clerk to the breakfast preparer to the floor cleaner to the manager went above and beyond. I hope I have a reason to go back because it was the bed hotel experience I have ever had.Genuine Hotels.com guest review
SWatisfied....always happy with HamptonGenuine Hotels.com guest review
"Great stop after a long journey"
Very clean and comfortable room. Extremely pleasant and helpful staff.Genuine Expedia guest review
we enjoyed our stayGenuine Hotels.com guest review
Without a doubt, this was one of the best places that I've stayed. First of all, the place was immaculate, the staff was friendly and helpful, and check in went beautifully! The room was fantastic! Our room included a king bed, refrigerator, microwave, flat screen television, and a large bathroom with a walk in shower! I would definately recommend this […] property to anyone! Read moreGenuine Expedia guest review
"A little off the highway, but worth the drive."
Kept with the quality of the brand. Our room with two queens was great--clean, comfortable, quiet. The breakfast was good with enough room to sit. Evening snacks and 24 hour beverages made it very comfortable and a little more special than lesser chains. Staff was excellent. Would definitely stay here again.Genuine Hotels.com guest review
The front desk staff was absolutely awesome!Genuine Hotels.com guest review
Hotel was very clean and front desk help were very friendly... Beds are very comfortable convienent to everything you needGenuine Expedia guest review
The king junior suite was an enormous space that dwarfed the furniture. They had small pillows for such a large bed too. Everything was way out of proportion and the room sparsely furnished with the basic pullout sofa, desk. bathroom was tiny for such a large room. IT was pretty comfortable however and the staff very nice and helpful.Genuine Hotels.com guest review
Second time at this hotel and it was great both times. Very clean and great breakfast. Price on the high side.Genuine Hotels.com guest review
"A Hampton fan"
Nice room. Warm pool. Plenty of parking. Plentiful breakfast. Great fresh-baked cookies daily. Free use of public computer but also free wi-fi in room. Close to shopping and restaurants--many within walking distance which is a big plus. Negative is no in-room safe--need to use safe deposit box near check-in desk. We travel overseas and also cruise […] a lot and are used to the convenience of in-room safes. They could go to a smaller frig and no microwave and instead install a safe in each room? Nightly price was a bit high, I thought. Overall, would definitely stay there again. Read moreGenuine Expedia guest review
Excellent! Would stay again.Genuine Hotels.com guest review
"Very pleasant hotel stay"
There wasn't one negative thing about our stay at the Hampton Inn Syracuse Clay. The location is great, near to plenty of restaurants and in a very nice area. The staff was very pleasant, the room was clean and nicely appointed (really plush bathroom). Wonderful breakfast selections at the complimentary breakfast and the kids loved the pool and jacuzzi! […] This is our second time staying here and we will book a room again next year on our way to our destination. Love this hotel! Read moreGenuine Hotels.com guest review
Surprisingly pleasantGenuine Hotels.com guest review
the staff was extremely courteous. Snacks and drinks in the lobby were available each day. Great visit.Genuine Hotels.com guest review
Excellently managed hotel. Stayed a year ago and then again last week. Everything has remained excerllentGenuine Hotels.com guest review
This is the nicest hotel in the Liverpool/Clay area. We always enjoy our stay here. The staff goes out of their way to be helpful, including the night-shift staff member that helped us check out early and provided some early morning coffee.Genuine Hotels.com guest review
"Good Hampton stay near lots of stores"
Quiet, easy to get to and clean rooms. Good value!!Genuine Hotels.com guest review
"Freshly-cleaned duvet and duvet covers a plus"
We enjoyed our one-night stay--clean room and bedding, warm and courteous staff, good breakfast offerings; flexible re: cancellation of a second night due to a change in family plans. I would return to this hotel again happily.Genuine Hotels.com guest review
Nice breakfast, only complaint was you couldn't close the blinds to shut out the light.Genuine Hotels.com guest review
Very attentive to guests needs --- very polite - clean - comfortableGenuine Expedia guest review
I stayed with my family over the christmas weekend. It was clean and staff was very courteous. They had very very nice , warm apple cider on christmas morning.Genuine Hotels.com guest review
Staff was very friendly and helpful, especially when we had to make a few changes to our overall stay (Adding an extra day early, changing room), always greeted us with a smile and asked how we were doing. Room was excellent (aside from dents on front of the large minifridge).Genuine Expedia guest review
"Perfect stay over the holidays"
we stayed 4 nights over the Christmas holiday and were pleased with the staff, the room, fitness center and indoor heated pool. the staff went out of their way to make the holiday special for their guests. we had fresh cookies, candy in the room, and lots of little touches. we will be back as this is close to where our family lives. Also, the restaurants […] and close shopping were great! Read moreGenuine Hotels.com guest review
"Hampton Inn, Clay, NY - Close to lots of shopping"
We loved this hotel. There were snacks in the lobby every evening, activities for the kids, indoor swimming pool and whirlpool. The standard size room is a bit cramped with 2 Queen size beds in it, but with three kids, the larger beds were awesome. The staff were extremely friendly and eager to help with any problems. All in all a first rate hotel.Genuine Hotels.com guest review
"Clean and Nice"
It was a very comfortable stay, clean and nice. They had wonderful warm apple cider on christmas day. It was deliciousGenuine Hotels.com guest review
"Nice, clean and friendly"
This was my second stay at this hotel. Both stays were splendid. The staff is extra friendly and helpful. They always seem to have fresh popcorn popped for you as you come in the door. Even the cleaning staff is peppy and cheerful. The room is clean and attractive. The bed is extremely comfortable and there's plenty of room. My only complaint was the […] new "eco-friendly" cups they have in the rooms. While I support going green, these cups failed in function. They are paper and started leaking after several minutes. There are other green options the hotel should consider, such as plant-based plastics, that would be good for the environment and still work properly. Read moreGenuine Hotels.com guest review
"Good place to stay if North of Syracuse"
Good clean room and decent breakfast buffet also. Mall and many eateries nearby.Genuine Expedia guest review
"Very convenient Location"
My only issue as a smoker is you could tell the smoking room was and had been a smoking room for a very long time. Otherwise, everything was great and would definitely stay there again should I be back in the area.Genuine Hotels.com guest review
Friendly staff. Nice clean rooms. Very nice facility. We would go back!Genuine Hotels.com guest review
From check-in to check-in our week-long stay at the Hampton Inn was pleasurable. The front-desk staff was always friendly and helpful. Our room was clean, with a very comfortable king bed, plenty of pillows, and plenty of towels (something that lots of hotels skimp on). Each morning there was a good array of breakfast items, both hot and cold. Best […] of all, every afternoon there were snacks and hot apple cidar in the lobby. We enjoyed the cookies, but we saw plenty of families snacking on pb&j's with cold milk, chili, and applies. Lots of chain restaurants nearby. Close to the airport and near Syracuse as well as Liverpool, Clay, and Baldwinsville. A great stay. Read moreGenuine Expedia guest review
"Wish I stayed there on my other trips."
I've been to the Syracuse area 4 times in the last 18 months and by fluke booked this place as I was not impressed with the other 3 places I stayed before. Best accommodations by far.Genuine Expedia guest review
"Wish all hotels were this nice!"
My son and I stayed just one night, as he had a tournament in Phoenix, NY. This hotel was beautiful. They had refreshments and snacks available in the evening, rooms were just beautiful, nice pool and gym. The front desk called within a halfhour to make sure everything was to our satisfaction. There were many restaurants within walking distance, as […] well a shopping center across the highway. By far one of the best stays I have experienced even if it was for only one night! Read moreGenuine Expedia guest review
"Great hotel and location"
The hotel itself was great. The people were very friendly, the entire hotel was impeccably clean, the rooms were a good size and the beds were sooo comfortable. But the main thing that comes to mind was clean, clean, clean! The pool was perfect for kids, and they had a hot tub and fitness centre too (with weights, which you don't always get at hotel […] gyms). The breakfast was really good, lots of options - waffles, hot oatmeal (not instant), eggs, pastries, etc. The location was also great, close to tons of shopping and restaurants - many within a couple minutes walk. No complaints at all, look forward to staying here again :) Read moreGenuine Hotels.com guest review
I would stay at this property again in a heart beat. Price was also good through the online website, I also paid in Canadian $$$Genuine Hotels.com guest review
"Great stopover on a long roadtrip"
Exactly what you'd expect from a Hampton Inn...Clean, comfy, friendly staff, and a pleasant breakfast!Genuine Hotels.com guest review
"Great hotel at reasonable price"
Will re-book the hotel if I need to next time.Genuine Hotels.com guest review
"Great Stay in Syracuse"
This is the second time that my family and I have stayed at the Hampton Inn Syracuse Clay and we really enjoyed it. The Hotel is clean and comfortable with a free hot breakfast, pool and a small fitness facility. The Hotel is conveniently located just north of Syracuse and is a short 15 min, 2 hwy drive to Destiny USA mall and Syracuse. There are plenty […] of restaurants and shops within walking distance like Smokey Bones, UNO Chicago Grill, Red Lobster, Wal Mart, Wegmans, Barnes and Noble and the Great Northern Mall. Read moreGenuine Hotels.com guest review
"Excellent in every way."
We have stayed here several times and we love it! They don't go cheap on anything here, including the free breakfast. We like comfortable, clean and safe accommodation and that's what we get when we stay here.Genuine Hotels.com guest review
"Good, but not quite as good as other Hamptons"
The hotel was good, but was lacking just a little in some of the areas I have experienced in other Hamptons. The pool is smaller, and the room layout ( at least for king bed room) was kind of awkward. The TV was so far from the bed that it seemed small and hard to view. Also, all the Hamptons I've been to have a variety of snacks available during the […] daytime including cookies, something salty like popcorn or trail mix, fruit, and some other baked goods like muffins. This one only had cookies out. It's still a good, clean, well-kept hotel, but just not 100% up to what I expect at a Hampton. Read moreGenuine Hotels.com guest review
"Reliable Hampton Inn Experience"
We enjoyed our stay. Our room was clean and comfortable and all of the hotel employees were friendly and helpful. The Inn was easy to find and close to chain restaurants.Genuine Hotels.com guest review
"Very clean and new. Near restaurants and retail."
We were surprised to be given a handicap room. But it was huge and comfortable.Genuine Expedia guest review
We went to visit family for a long weekend and chose the hotel for its amenities (indoor pool, fridge) and location (walking distance to Red Lobster, Chilis, and Barnes and Noble... within a mile of malls, Target, and Wegman's). The hotel was outstandingly clean and well-appointed. But the best feature by far is their staff!! In four days - and nights […] - every single person behind the desk or cleaning was open and friendly to us. They went out of their way in little things like having us leave the cart upstairs and getting it from us to suggesting the best pizza place. It was a haven of warmth and true hospitality. We will certainly stay here again. Read moreGenuine Hotels.com guest review
"Close to shopping in a small town!"
Extremely nice staff and very helpful. I have been staying at this hotel for years. Would recommend it to everyone.Genuine Expedia guest review
"Amazing shopping and dining area"
Excellent helpful staff. Extremely clean and well looked after ... maid service even left little towel animals...awesome. Location is surrounded by every type of restaurant and shopping store.Genuine Hotels.com guest review
"Nice hotel close to shopping."
The hotel was very pleasant. We found it very nice that they offered a little more food for breakfast. It was a nice touch that they put out cookies in the afternoon and coffee was available all the time. We also found an Arts and Crafts show and the hotel printed out directions for us.Genuine Expedia guest review
"Very comfortable well maintained holtel"
Very nice experience, and great location.Genuine Hotels.com guest review
Our family stayed at the Hampton Inn during our shopping visit to the Destiny USA mall. The location of the hotel is a short 15 minute drive (highway) from the Destiny USA mall; however there is plenty of shopping located near the hotel, including another great mall. The hotel and in particular the rooms were extremely clean, comfortable and quiet. […] There are also plenty of restaurants within walking distance from the hotel. Read moreGenuine Hotels.com guest review
We just stayed in this hotel for 1 night on our way back home. I chose it based on the reviews from both Tripadvisor and Hotel.com. Stil when we checked in, it's beyond our expection. I have been stayed in many hotels before as we are frequent travller. But this one is exceptional, through it's only 2.5 star hotel. Definitely would like to recommand […] it to anyone who travel to the area. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )