"not a good hotel to stay"
I reached the hotel at about 8 p.m. and there are no receptionist available at the counter!!!!!!! I had to wait for like 1 hour for the receptionist to come (I would have changed hotel if i didn't already paid by Visa online), the welcome drink at the bar sux, taste like Rum with wáter........yak!!!!! The Wi-Fi is a joke, there are no signal in the […] room, you have to stay in front of the counter to get signal. The air in the room is filthy and the bathroom is too old (the entire hotel is too old). Also, don't even try the continental breakfast which provide by the hotel, because the ham is sour, the bread taste like 2 weeks old, and the drink taste like wáter mixed with expired orange juice, i almost puke when i was eating that breakfast.....OMG..............Worst hotel i ever stayed....................never wanna go back......................dan..... Read moreGenuine Expedia guest review
"Right next to the beach."
Right next to the beach. Many places near to eat. Room is simple but funcional. No place where to sit when you're wet. Drinks are very expensive.Genuine Expedia guest review
"Stay on the beach, not the hotel"
The outside beach section of this hotel is the only thing this hotel has going for it and you can hang out there without even staying at the hotel. They have a restaurant/bar area which is a bit overpriced, but decent and definitely worthwhile to hang out on their beds and lounge chairs. The actual hotel is outdated and offers nothing to brag about. […] It took asking 2 different workers to get fresh sheets on the outside beach bed and the night clerk was VERY rude when we asked for ice which is only found behind the bar. Read moreGenuine Expedia guest review
If u wanna party you got to go here near everything beach 2 steps behind the hotel and friendly staffGenuine Hotels.com guest review
I would definitely go again. That's how pleased I am of this place. The people there were so nice and attentive with you. From the desk clerk, waitress, to the bartender just the whole staff was wonderful. I can't wait to go again. It's been an awesome experience... And FYI yes there is hot water. :)Genuine Hotels.com guest review
"Great location on beach"
I am a single woman looking to relax on the beach June 2013. Enjoyed a good book on the beach for 2 days.The weekdays are nice and quite but the weekend is very loud.Genuine Expedia guest review
This is the worse hotel. I hated!!!! Everything was terrible. Bad service, dirty room, poor breakfast. The only good thing was the beach. I don't recommend!Genuine Expedia guest review
"not worth the money"
I chose this place based on the beach access and the dining area. Unfortunately, the weather did not cooperate too well, so we were unable to use the chairs or beds on the beach. Our room was VERY tiny, the view was a sliver of beach if you looked to the right, but mainly it was of the nasty mess of tanks/ladders/etc in the outdoor galley way. Checkin […] was fine, but nothing really explained. After spending a few minutes in the bar area, watching the unruly kids playing Frisbee, we decided to eat at a restaurant down the street. The photos make it look much better than it really is-everything in the beach area was crowded together. Not sure of the cleanliness of the couch cushions/beds etc in the outdoor area either. Speaking of beds, the one in the room had quite the pit in the middle and it made a strange cracking noise when you shifted on it. The headboard was a vinyl cushion mounted to the wall which kind of grossed me out - hard to say if it got cleaned, judging from the disturbing series of drippy marks on the wall next to it, behind the bedside lamp. Continental breakfast was ok, saw a dead cockroach along the wall next to our table. Parking is VERY tight, but there's always a guy to take your keys and move it for you. Overall, this place is WAY overpriced for what you get. If the weather is decent, I'm sure it gets very busy and even louder in the bar area. Nice to be able to walk right onto the beach, but it's not worth the cost. Read moreGenuine Expedia guest review
This hotel give a lounge/ beach lovers feel. No need to go elsewhere . Staff is great . Food is very good. However; continental breakfast needs improvement. I would definitely go there again! Great experience.Genuine Expedia guest review
I was under the impression (based on the pictures) that this would be a nice hotel (not cheap motel) for a romantic evening getaway. Wrong! It's more like a cheap motel, I was so upsetGenuine Hotels.com guest review
The outdoor beds on the beach were very romantic. Loved that you could walk to the beach right from your room. And in the heart of isla Verde Would stay again.Genuine Hotels.com guest review
"The Beach House Hotel"
Hotel felt more like an upscale motel. Rooms, decent, fairly priced. Location, good. Service, poor. Night attending staff, the worst ever. Food, go elsewhere! Cabanas, tables, lounge chaise/chairs, filthy dirty but the view, PRICELESS! That was the only great thing about this hotel, was the beach, ocean view! The last night we were there, lights were […] completely out within a few mile radius... This place does not have a back up generator so you will be in the dark and lights out seem to occur frequently. We were without power for six plus hours. I do not recommend staying here. Read moreGenuine Hotels.com guest review
"50+ Couple - "Spring Break""
My husband & I found Beach House to be very charming with lots of island appeal and the BEST beach presence in the area for just chillin' & relaxing. Most of the staff was usually very attentive & helpful and the food we enjoyed at Le Plage was good with exception to the Paella, which was a bit of a disappointment. Continental breakfast was adequate, […] although we would have liked at least some coffee earlier than 8am. Beach House's Bar on the beach seemed to be a very popular hot spot on Friday & Saturday nights and Sunday afternoons, drawing crowds from all around with loud music & partying into the morning hours, SO if you're not up for the party scene, stay away on the weekends! The location is also very condusive to seeing other areas of Puerto Rico, as we were able to book tours with the front desk to EL Yunque Rainforest, Bio Luminescent Bay, etc. & took the bus into Old San Juan for an afternoon of sightseeing & exploring. Other dining options in the area were not as abundant as we would have liked, but we did venture out on foot for an occasional change from Le Plage to some local restaurants; EL Taquito & Lupi's for some pretty good eats ! Overall, we would return to Beach House ourselves and recommend to others as well... Read moreGenuine Expedia guest review
Had a blast. Second time in PR and wanted to be on the beach. My room was footsteps from the bar and beach. The staff is helpful and the cafe jumps with live music around 8 p.m.. I don't mind noise so the live music as I slept as wasn't an issue. If you need peace and quiet to rest you might want a room further from the beachfront.Genuine Expedia guest review
Its a small hotel, we got there early and they let us check in and we got our room. The rooms are small but met our needs. It was clean and smelled clean. But the beach is amazing!! That made up for anything else! There is a cute little bar and it included continental breakfast. The breakfast wasn't much but it was good for us. We really enjoyed our […] stay at the little hotel. They do have loud music playing late in the night but we were tired and fell right to sleep. But if you are a light sleeper it may bother you. Read moreGenuine Expedia guest review
Great beach location however the rooms were a nightmare!!Genuine Expedia guest review
"Great location, but don't expect much"
The hotel itself is older and dated, the location on the beach is great and the cabanas, lounging area and beds are so awesome. The hotel staff was very friendly, but there were no ipod docking stations in the room like it advertises on here. Just don't go in expecting much, but the price is hard to beat!Genuine Hotels.com guest review
"Nice beach hotel experience"
This hotel was great. Nothing fancy at all just a nice beach hotel experience. The staff were very helpful and accomidating.Genuine Expedia guest review
"It was an okay Hotel with an great view."
The staff can work on being a little more hospitable. My husband and I arrived early because our cruise came in at 7AM and were told that we had to wait for a room to become avail. (6 hrs.). So we decided to wait by the restaurant and enjoy the veiw. During this entire time we were never offered to order a drink or anything. The waiter just walked passed […] us, taking others drink orders. Other than this the stay was good. The room was small, clean, smelled clean, but the doors are definately not sound-proof. Read moreGenuine Hotels.com guest review
Beach nice that about itGenuine Hotels.com guest review
"Breakfast on the beach anyone?"
It was wonderful to have breakfast in the sand as some of the tables were placed just perfectly for hotel guests. There was a great restaurant on hand that my husband and I tried as well. It was our honeymoon and they gave us the huge suite with a beautiful patio and view out to San Juan's Isla Verde. I met kite surfers that had come from all over the […] world for this beach. They made for some great photography! Read moreGenuine Hotels.com guest review
"Old but but goooood"
While this is not the Ritz, it is a very friendly Older motel. It is right on the beach and as the photographs show it has alot of beach chairs and very alluring beds my wife and i enjoyed on the beach. The water was warm and the view incredible. It shows its age but it makes up for it in location and staff friendlness. The place has a DJ most every […] night of the week and a very nice bar on theh beach with great views and lots of seating (dancing optional). Again while not a fancy place it has alot of potntial and my wife and I will return. Read moreGenuine Expedia guest review
Expedia should take this hotel off their site. First, the pictures are very misleading other than the hotel being located oceanfront. Other than that, there are no redeeming qualities. The shower leaked into the bedroom (the shower wasn't even running), there are no shelf, drawers, etc to place things on, the walls are paper thin (I had to listen to […] a couple fighting all night long and slamming doors, the TV didn't work, and I could go on and on. Very disappointing that Expedia would have this hotel rated as 3 stars. Book someplace else! Read moreGenuine Expedia guest review
"take this hotel off your listing"
please take this hotel off your listings. it is dilapidated, some windows had shutters with no covering and no way to open them. there was rust around the bathroom door and no pressure in the shower. on checking in to their open air lobby, I was given an old fashioned room key, told to go to room 9. on opening the door ther were three people in bed. […] I could only mutter my apologies and got out ot there fast. the rooms do not feel secure and the staff distracted and not consciencious. HORRIBLE PLACE. there was also a party in their bar that went on til 2 a.m. Again no consideration of a paying guest and their rate was too high for the poor quality. Read moreGenuine Expedia guest review
"Location is this hotels only asset"
Stayed here for one night before moving to the conrad plaza. No hot water, the floor in the room was covered in sand and the bed was springy and old. The ONLY thing this place had going for it was location. Its right on the beach in isla verda, theres a good bar and there are some restaurants around. I recommend la playita for food.Genuine Hotels.com guest review
"Forget five stars and enjoy the Beach House"
Traveling to PR with our 20-something daughters for a Christmas week stay, we were not looking for a five-star hotel, just a clean place on a nice beach from which to base ourselves and make day trips around the island. We got just that; the clean rooms and this beach location, smack-dab in the middle of the resorts and luxury condos, was the best along […] the Isla Verde strand. All the staff, from parking lot attendants, desk clerks, bartenders, waiters, housekeeping and managers were very attentive and accomodating. The bar, restaurant and beach attract a great mix of locals and tourists of all ages. All this, plus it's close to main highways and an easy 10-minute drive to SJ airport. And for those of you who have given a negative Beach House review before us, get over the continental breakfast that didn't meet your expectations and just enjoy the surf as you sip a cafe con leche con canela. We would definitely return again - but maybe without the kids! Read moreGenuine Expedia guest review
"Great location by the beach, sub-par room comfort"
Went with friends for a getaway. The location was great, near shopping, pubs, right by the beach with an awesome beach bar. The rooms were a little different than what we had expected though: no phone, 1 table to put anything on, no dressers, bathrooms barely had any space to put anything in, sand was evident all over the room floor. Were very surprised […] by the room set-up but the staff went to great lengths to provide maid service and make sure our stay was fun and comfortable. Read moreGenuine Hotels.com guest review
"Great boutique hotel on the beach!"
We had a great time staying at this hotel. It has a lot of charm and is located on a beautiful beach!! They offer free breakfast in the morning which is a plus.. so nice to have breakfast on the beach. I would definitely recommend this hotel to others!Genuine Expedia guest review
The room was a little small but great staffGenuine Hotels.com guest review
The setting was very romantic and chill. Very cozy and relaxing. If you're looking to enjoy that Caribbean feel then this is the place for you. If you are not very much into the big waves you probably wont enjoy because they dont have a swimming pool to compensate that. If you're looking for a get away with your partner then this is also perfect because […] the place is very romantic I cant stress it enough. The place is small, intimate and simple. There's a lot of privacy and there's cozy couches outside which is also near the bar, perfect setting! I spent my night enjoying my mojito and snuggling next to my boyfriend watching the stars with the sound of the waves in the back ground. I'm telling you, it just has that very romantic vibe. It was the best date I ever had with my partner. By the way, their mojitos are the best!!! it's their specialty. Read moreGenuine Expedia guest review
"Great bar and beach!"
Stayed at the hotel for the two nights I was in San Juan. The bar and beach lounge area is wonderful! The food and drinks were delicious. Some of the outside furniture was a little rusty/worn out but the view is simply breathtaking. The rooms are outdated but were fine considering I was only there to sleep. And it would be great if they added fruit […] to their continental breakfast! Overall: a good bang for your buck. Read moreGenuine Hotels.com guest review
"My vacation spot"
Location and service, excellent. Rooms could use maintenance and satelite tv terrible.Genuine Hotels.com guest review
It was Good,,, a little noisy,,, a Good Place to Party and Go Crazy,,,, Not to chill and relax.Genuine Hotels.com guest review
"Romantic place for couples."
Nice little quant hotel. It was in the midst of two high rise hotels. It was really hard to see where it was because there is no name on the outside wall and the parking had a cone in front so you couldn't just drive in. Other than that everyone was nice and food was good.Genuine Expedia guest review
"Great hotel for young beach goers."
This is cute little hotel. Very basic, not fancy but very warm and cozy. The staff was great very attentive and helpfull. The bar, lounge area is an open patio at sand level. You are very right at the beach, nice chairs, cabanas and sitting area under the palm trees, makes it romantic and warm. Not your fancy upscale place, but very nice for a low budget […] stay. The great staff and clean room makes up for the fanciness and unpersonal of the big fancy resorts. This little hotel is in the middle of neighborhood of condos and hotels, lots of places to eat a short walk away. Read moreGenuine Expedia guest review
The rooms were ok, nothing fancy to be sure. No phone and no clocks. But the A/C worked and the beds were comfortable and the room was clean. The bar was very loud at night and went utnil 2 or 3 a.m. The rooms are not noise proof and you hear the music all night long. This all being said we enjoyed our stay. The beach was great, the hotel was not crowded […] and we all had a great time. Not a family spot, more of a party spot. Read moreGenuine Expedia guest review
You get what you pay for. Staff is very nice. Good place for the moneyGenuine Expedia guest review
If only the Owners would have paid their water bill...Everything else was great!Genuine Expedia guest review
"Very nice location, but..."
Great location, nice view and environment! However, not even a trash basket in the room. No vending machines around and no coffee makers in the room as advertised...no phone in the room.. Oh! and shower water goes from mildly warm to cold while you showering, but no hot water at all. also, stayed three nights and and never had a stable internet connection, […] probably only for about 30 mins the first night and none the other 2. Room was cute at a glance, but mirror was a mirrored sliding door from a closet and tv had a remote control that didn't work for channels, only volume and on/off button. Be aware that you will have to pay 10.00 daily to park your car in their parking lot. I think most hotels in the area charge, but in this one you have to struggle to get a parking space when there is any activity at the beach because they allow other people to park there. Same thing with the bar and restaurant which gets ultra full and loud during weekends. The staff all very young and most of them nice, but clueless about good customer service. Read moreGenuine Hotels.com guest review
Had an amazing time!!! The rooms are small, and not too luxurious. The beds are small, bedroom was not gorgeous, was a little dissappointed at first, but the shower was incredible and made up for it! The beach is private, and had cabanas and gorgeous beds! Loved how intimate it was, that there were only a few other couples, and a few young people in […] town to experience San Juan. Its close enough to San Juan, has a wonderful beach, the food was amazing, fresh and Puerto Rican (not frozen American mass produced like some of the larger hotels). The bartenders and servers were wonderful, helpful and friendly, and so was the rest of the hotel staff. Was a small boutique hotel, that is next to towering casino chain hotels. It is worth it for the experience for young people or a couple. You are definitely not wading through children, or eating horrible overpriced frozen and reheated foods. There is no pool, but the water was incredible, and you won't even want to be in the room. The outside shared spaced is beautiful, and the general atmosphere is eurphoric. The beach alone is worth it, especially with a coconut mojito! Read moreGenuine Hotels.com guest review
Great location, beautiful beach!Genuine Hotels.com guest review
It is an old construction type hotel who needs to be upgrader on plumbing fixtures (toilet insecure and continuesly dripping , shower valves to hard to operated), front lock hard to closed, low back killer mattress. Why do I have to pay $10 daily for parking space?Genuine Hotels.com guest review
"Too expensive for the accommodations"
Hotel staff very accommodating, however, it hosted a private party which had an intake that surpassed the legal limit of patrons. The hotel didn't have enough food, wait staff or security for the multitude of people. The next morning the beach was left filthy and unpleasing. I was staying there and had to go elsewhere for dinner. Coming from outside […] of PR looking for a quite weekend to recapture with my love one was not happening, nothing ethnic at all. I felt I went down south instead of Puerto Rico where my routes are. Not one song was played in spanish or even salsa.The room definitely needs DIY to the rescue. Theres no dressers to place your clothes in. It really is a high class expensive camping trip.If you are planning a trip you have to love the beach and overlook all the rest. Read moreGenuine Expedia guest review
"Great local spot!"
Great place to chill out, eat and drink. Great staff nice locals too. Avoid the 24 hour Mexican restaurant across the street!Genuine Expedia guest review
Bed bugs! The location and service was great. Rooms needed to be updated and we had no hot water in our room.Genuine Hotels.com guest review
"A great find!"
The Beach House is the perfect hotel for a low key vacation. My husband and I enjoyed the wide open beach - we were never crowded by others like you can be at larger resorts. The rooms are sparse, but have everything you will need. This is not the place for you IF you are looking to be in the lap of luxury, but if you want a simple beach location, The […] Beach House is for you! Its location is nice, close to the airport, walking distance to several restaurants, and a Walgreen's. We would go back! Read moreGenuine Expedia guest review
This hotel is right on the beach, and right across from the bus line. There are two 24-hour bar/restaurants right across the street, and a Walgreens just down the block. Close to the airport, too. It's small and cute, and very homey-feeling, rather than a big skyscraper. Much nicer than the other little motels in the area. Restaurant is a bit pricey, […] and the hotel bar closes rather early. The continental breakfast is modest in a good way. Only downside was a dripping faucet. Not luxurious, but just right! Read moreGenuine Expedia guest review
"Great to be back!"
We knew this property from many years ago when we worked with tourists in PR and when we saw the listing on the web we knew it would be great to stay right on the beach! Great night life! Excellent service. We will be coming back.Genuine Hotels.com guest review
"I would go there again!!"
The staff was very friendly and the rooms were small but clean and really comfortable! It's right at the beach, has a nice bar and a lounge. I would totally recommend this to my friends!Genuine Expedia guest review
"Not what I was expecting from a boutique hotel"
This was the first boutique hotel I've stayed in and let me tell you, I don't think this is what most boutique hotels are like. First of all, when I was trying to find the hotel, the address and directions from Google maps are incorrect. When I called the hotel to get better directions, the person that I talked to was very dismissive. I had to stop […] at another hotel to get proper directions. The other reason why this hotel was so hard to find is because there is absolutly no signage on Isla Verde Ave, and not even at the front desk! I had to ask the person at the front desk if I was in the right place!! They offered to help me with my bags which was very nice because I was staying on the second floor and the only way up is via a narrow staircase. When I arrived in my room it was incredibly small, the bed took up most of the room and I barely had enough room to open my suitcase. The bathroom was basically a closet, mind you it was clean. The only worry that I had is that there were large chunks of tile missing around the fixtures in the shower and I was quite worried that I might have a cockroach or tarantula friend with me in the shower. When I went to bed for the night, I realize that my room was right above the water pump, so whenever anyone else in the hotel used the water, the pump would run. Also, watch out for the "free" drink coupons you give them. They are only good if you order a Don Q drink, so even if you are ordering a drink that would have rum in it, unless you specify that you'd like it made with Don Q, they will use something else. My favourite thing about this hotel was that it was right on Isla Verde beach which is beautiful. There is really nice outdoor furniture to sit on and enjoy. Location is excellent, right on the strip and close to lots of great restaurants, gas stations, and not far from a grocery store. Wouldn't recomend this hotel, however it was fine for what I needed it for, a place to sleep before I caught my plane. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )