"Amazing Hotel and location"
We loved staying at this hotel. The room was so clean and comfortable. It felt like home. The food was so yummy and the staff were so friendly. It's location is very convenient and located right off of the highway.Genuine Hotels.com guest review
The hotel was great! My only concern was when another customer brought their dog with them to breakfast. After a couple of nasty looks from the other customers they took the dog back to their room.Genuine Hotels.com guest review
"Definitely Needs Refurbishment"
The hotel was extremely busy, or at least it seemed that way by the number of people trying to enter and exit by just a single door. The room showed some wear-not unreasonable for its age-until we walked in the bathroom. The wood cabinet was awfully deteriorated. The breakfast buffet was a pain on Sunday due to the number of guests, but pretty good […] on Monday. The elevator is slow, and we were on the top floor. Driving the local roadways was extremely confusing. On the positive side, the 1-bedroom was nice with appliances and marble counters in the kitchen, 2 TVs, room-darkening drapes that also kept out the highway noise, and a comfortable-size bathroom. Read moreGenuine Hotels.com guest review
The room was excellent! Staff is very friendly. We will book with this hotel again!Genuine Hotels.com guest review
"Amazing hotel, friendly staff, clean spacious envi"
We've stayed at many hotels but the Residence Inn by Marriott has to be our favorite chain, and this one by the Kansas City airport is probably our favorite location!! The staff are super friendly, professional & so helpful to meet all our requests (early check-in, late check-out, near the pool, etc). The rooms at this location are super specious, always […] clean, as is the pool area and dining area. The hot breakfast buffet offers more than a dozen selections - and it's all included with the room cost! There's a full basketball court that several families enjoyed using, the surrounding neighborhood was quiet and safe and the hotel is also close to other attractions such as The Springs Aquatic Center, Oceans of Fun /Worlds of Fun, Zona Rosa (superb outdoor shopping & restaurant meca) and the highways is easy to access so you can make it to downtown KC or the Country Club Plaza in less than 30mins. Plus it's right next to the airport so that's always a plua for travelers!! In addition, the full kitchen, dining table and comfortable living room in each room gives you the comforts of home for those extended stays! It I'd always a pleasure to stay at the Residence Inn! Read moreGenuine Hotels.com guest review
"nice hotel, cheap linens"
This hotel was very nice except the bed linens were so thin you can feel the mattress threads through the bottom sheet. Also the freeway noise is loud. But otherwise great place. Upgrade your linens Marriott!Genuine Hotels.com guest review
Acceptable, but room didn't meet my expectations. Difficult to watch TV with only the single tv on a swivel when occupants view different programs. I have never stayed at a Residence in with no partition between bedding area and sitting area, and I've stayed at several in the past. Open studio did not meet our expectations at all.Genuine Hotels.com guest review
"Excellent Place to Stay"
Definitely like this hotelGenuine Hotels.com guest review
"Overbooked and dumped us"
They overbooked our stay and didn't inform us (through Expedia) until 10 hours before we were going to check in. VERY unhappy with the hotel. Can't rate the staff, facilities, etc. because we never got in.Genuine Expedia guest review
"Nice hotel, northern kansas city"
Great room, nice location for shopping at Zona Rosa and Legends. Breakfast, good variety. Great for my family of 6 (four teenagers).Genuine Expedia guest review
"Love love love this hotel"
Beautiful room, comfortable bed, even my picky husband loved it!Genuine Hotels.com guest review
Highly recommend!Genuine Hotels.com guest review
"exceeded our expectations"
The overall experience was amazing. The atmosphere at this Hotel felt as if you were at a vacation resort.Genuine Hotels.com guest review
"Lovely & quiet"
Our room was excellent and very quiet. The bed was super comfortable and the complimentary breakfast was delicious. I would recommend staying hereGenuine Hotels.com guest review
"A good home away from home"
We always come to KC for a weekend to break up the winter doldrums. We stay here because of the easy access to the interstate/highway system so we can go where we want and get there quickly. The bonus here is that mom and dad can stay up later watching TV while the kiddos sleep on the pull out bed. The breakfast here means that you don't have to drop […] another $30-40 on breakfast each day and the pool is awesome! It's always comfortable and never cold. There's also a basketball court so the littles can shoot hoops and burn off more energy. The the hotel staff was awesome, very receptive to all of our needs and really really helpful. We'll be back! Read moreGenuine Expedia guest review
"Wonderful hotel for anniversary weekend"
My husband and I stayed here over a weekend, words can't express how happy I am with this hotel. The staff was wonderful and nice. Our room was extraordinary and the kitchen was great to cook in! The breakfast here was phenomenal!! We will definitely be back!Genuine Expedia guest review
"First choice for accomendations in KC"
I absolutely loved our stay. It was like home away from home. It is a beautiful facility and the breakfast was very nice every morning. It was like being at a fancy resturant without the drive. My next trip to KC I will definitely be staying here again.Genuine Hotels.com guest review
"Clean and comfortable"
The room was very clean and roomy. The staff was friendly and helpful. The only thing I had trouble with was the tv remote didn't work and the other one was missing. I would definitely stay there again.Genuine Hotels.com guest review
We were suppoised to have four rooms right next to each other, beings it was our holiday family get together. The rooms were not even close. Very dis-satisifed. Larry MichelsGenuine Hotels.com guest review
The beds were awesome, staff friendly and overall a great value. The downside was the road construction and lack of restaurants in the immediate area.Genuine Hotels.com guest review
The hotel was wonderful, but customer service was lacking. We were never asked if everything was all right or if we needed anything. I have 4 children and it would have been nice to be offered help with bags or anything at some point.Genuine Hotels.com guest review
"Pleasantly surprised better than expected"
Our whole family was very happy with the stay. The room was clean and nice. The free buffet was an unexpected bonus! We will definitely be staying here in the future. Wonderful hotel for families!Genuine Expedia guest review
Overall it was a very good stay. Good service. I am very picky about cleanliness. Overall it was clean but there were a few minor spots that could have been cleaner.Genuine Hotels.com guest review
"Easy to airport...."
This hotel was fine for an overnight stay before an early flight, but we found trash and personal belongings left by previous occupants and there was an unpleasant smell. They need to work on the cleaning...Genuine Hotels.com guest review
Close to our destination, We love the hotel! We have family near and it is a great getaway for usGenuine Hotels.com guest review
"Close to Zonz Rosa Mall"
My question is...why is there only three towels in the room. It seems like a odd number to put in a room. There is two of staying in the room and usually use 4 towels. Seems to me to be a waste of labor to run up more towels.Genuine Hotels.com guest review
"vomit found in the bathroom - yuck - gross - what"
it was ok, took 3 tries at the front desk to get the vomit removed from the bathroom shower curtain, you would think they would inspect a room before calling it clean. Coming in the back entrance there was an odor that wasn't pleasantGenuine Hotels.com guest review
Excellent customer service! Professional, friendly staff!!Genuine Hotels.com guest review
"More than I expected"
The room was the nicest room I have ever stayed in and I have done a lot of traveling. Modernized and very large. The staff were extra helpful and greeted me with a smile and they gave me a feeling that they were happy I was there. Would live here if possible. It was very convenient to the airport.Genuine Hotels.com guest review
We had a great stay and enjoyed the spacious queen suite. The basketball court was great, along with the pool, and fitness room. Great breakfast also. Glad we found a great place to stay when we are in Kc.Genuine Hotels.com guest review
"very close to shopping at Zona Rosa"
Everyone was very helpful and pleasant.Genuine Hotels.com guest review
Great place, awesome breakfast, friendly staff, good atmosphere. Pool was a hit with the kids. Staff helpful to bring more pool towels as they disappeared quickly. Rooms very clean, Walls a bit thin; heard neighboring conversations late into the night. Overall a pleasant stay--would go back.Genuine Hotels.com guest review
Very nice to have a full fridge and sofa bed. Plenty of room for 4 kids and 2 adults, no problem. We will definitely will be looking for this kind of hotel to stay in in the future.Genuine Expedia guest review
We enjoyed it very much! My wife left her Kindle in the room and when we realized it we called and they had found it and the housekeeper had turned it in to the front desk. They sent it out the next day and we received it a couple of days later! Thanks to the housekeeper and the gentleman at the front desk! We definately will stay there again!!Genuine Hotels.com guest review
"Nice, But Common Areas Not Well Kept"
Overall it was a great stay. Beautiful property, but we constantly had to go to the front desk and ask for pool/gym towels, and they always seemed "behind" with the breakfast area. Room was great though and maid cleaned very well. A friend and I both got sick, suspect the breakfast, but hard to know. For the price, the room was great. Just keep expectations […] low on the other stuff... Read moreGenuine Hotels.com guest review
Beautiful surroundings. Exellent accomodations and service.Genuine Hotels.com guest review
"resturants near by"
the front desk was very welcoming and willing to do whatever to make our stay better. My only complaint was, my husband found a cockroach in the bathroom.Genuine Hotels.com guest review
"Great place to stay before catching a flight!"
We got a room with an attached kitchen & sitting area so that friends could come and visit. It was very roomy and also easily fit two cribs which the hotel provided (for our twin baby girls). But if you get a regular room, there's still plenty of space/tables/intimate sitting areas just off the lobby area to entertain guests. Loved the cozy ambienc […] e! Read moreGenuine Hotels.com guest review
"Great family and pet friendly hotel"
When we checked in we were on the 3rd floor. My husband explained we had our puppy with us. We were given a first floor room without hesitation. We stayed on New Year's Eve and the hotel was very busy. The pool was overcrowded and children were playing in the hot tub. This was our only disappointment. At check-in we were told there would be free hot […] dogs and fixins' at 5:30 PM. When we got to the meal it was hot dogs, hamburgers, baked beans, nachoes, salad, two desserts and beverages. MUCH more than we expected. The food was good - a little on the lukewarm side - but very tasty and FREE! We would recommend this hotel to any traveler. Read moreGenuine Hotels.com guest review
"Excellent Customer Service"
We were needing a room to accommodate 6 people, 2 adults and 4 teenage girls. After arriving, the person at the front desk upgraded us to a 2 bedroom suite so that we would all have a bed! There were 2 separate bedrooms and 2 full baths. The room was very clean. We took shuttle to and from airport, I was able to leave car at hotel for the week. When […] we arrived back, my battery was dead and their maintenance person got us going again at no charge - I would definitley recommend this hotel. Terrific customer service. Read moreGenuine Hotels.com guest review
"Will make Residence Inn our KC hotel for getaways"
This is a perfect hotel for a getaway with the family and conveniently located if you need to come from or go to the airport. I typically flight in or out on weekends, so I can combine travel with family time. The pool, gym, and full breakfast make this modern and quality facility our favorite hotel for a KC getaway.Genuine Hotels.com guest review
"Sat night with the fam"
I enjoyed this hotel a lot. We stayed on a Sat night as a family getaway. Overall, this hotel was great. The kids enjoyed the salt-water pool. The adults used the gym and we all enjoyed the breakfast, which was surprisingly more complete than most other hotel. This is a do over!Genuine Hotels.com guest review
"Very satisfied with our stay"
The only complaint I have is that our room phones did not work and there were no extra blankets in the room. Everything was very clean and the hotel staff was friendly.Genuine Hotels.com guest review
"Great hotel for singles"
The hotel was absolutely beautiful and very close to the airport. The location is about 15 minutes from downtown. The hotel is in close proximity to a few shopping centers, movies and lots of restaurant options. I was extremely pleased with my stay here and I would visit again.Genuine Expedia guest review
there is nothing that could improve this hotel. It was excellent all the way around. We will be staying only there from now on.Genuine Expedia guest review
Our family has stayed at the Residence Inn KCI before for a golf tournament outing, and it just made sense to stay here again when my in-laws were with us. Like the last time, everything was clean and comfortable.Genuine Hotels.com guest review
The hotel was clean and the staff was friendly. Our room was clean but the leather chair in our room looked bad as previous occupants had put large scratches in the leather on both arms. The chair was fairly new and still functional but it affected the overall impression of the room. We enjoyed the pool and they had plenty of pool towels avalable. Our […] one complaint of the hotel would be that during breakfast, they ran out of silverware. It took awhile before they brought out some plastic spoons, knives and forks. Other than the momentary lack of eating utensils, we enjoyed our stay and would definitely consider staying here again. Read moreGenuine Expedia guest review
"Close to where we wanted to shop and see."
We really liked our stay. Everything exceded our expectations, Hotel location was close to our destination.Genuine Hotels.com guest review
"Nice place, good stay."
Very nice room and friendly staff. A minor irritation was that the TVs in the suite did not respond to the remotes--but the gentleman who came to fix the problem went out of his way to figure out the solution.Genuine Hotels.com guest review
Everything was fine except for breakfast. Very unorganized and constantly running out of eating utensils and food. Not enough seating. Had to wait for a table to sit at. The floor was all sticky in the breakfast area and the waffle area was a mess with waffle batter spilled all over.Genuine Hotels.com guest review
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