"Worth every penny"
Made our vacation wonderful. Definitely Residence Inn will be setting the standard. We will look for residence inn everywhere we go now.Genuine Hotels.com guest review
"visit of our daughter"
All staff were very helpful and friendly. This hotel has everything we needed and more! Great visit.Genuine Hotels.com guest review
We stayed here the weekend before the 4th of July. The hotel was really busy this weekend but we loved that our room had a full kitchen so we didn't have to be around too many people for breakfast.Genuine Hotels.com guest review
It is a beautiful hotel, the rooms were spacious and the beds were comfortable. The pillows were horriable! But everything else was perfect. Most of the staff were friendly, only one person was not so friendly, but maybe she was having a bad day?Genuine Hotels.com guest review
"Good hotel for +5 guests"
Hotel was busy with people checking in at front desk...so was difficult at times to ask for extra blankets or even driving directions. However, staff were accomodating once we had their attention. Also found a pair of boxers and socks behind the night stand. But other than that, everything was quite nice. Very nice breakfast, pool area, and rooms were […] spacious. Read moreGenuine Expedia guest review
We really enjoyed our stay. The rooms were beautiful and clean. The staff was kind and helpful. Breakfast was great!!Genuine Expedia guest review
We loved the hotel! Was just a nice overnight getaway. A home away from home. The decor and well appointed kitchenette was beautiful. We truly enjoyed our stay!Genuine Hotels.com guest review
Very spacious and breakfast/dinner area fantastic, no crowded tiny room like some hotels!Genuine Hotels.com guest review
"A BIG ROUND OF APPLAUSE FOR KAT AND HER HELPFUL AND FRIENDLY KITCHEN STAFF AND DINING ROOM ATTENDANTS."
There is nothing better than the comforts of home and food on the premises when one has to be away for a month...Kudos to all the effort that goes into food service for travelers..Delicious breakfast with many good choices everyday and dinner M-Thurs...!...
"Elegant and perfectly located"
09/28/14 Blue M Lincoln, Nebraska
This was our first stay at a Residence Inn, and what a nice experience it was! The public areas of the hotel are elegant and clean. Our room was beautifully decorated, wonderfully spacious, clean, and featured a full kitchen. Our bed was so comfortable that we were tempted to sleep in a little the next morning. The breakfast food was good, but could have been a bit better, maybe more whole grain choices, fresh fruit, etc. The heating unit in the closet was too loud. However, the noise from the interstate was completely silenced, and we heard absolutely no noise from the adjoining rooms. The location is perfect for us, driving in from the north. Overall our experience was excellent -- much closer to a stay in a 4-star hotel. We will certainly be back.
"Employee-Kelly (Housekeeping 4th Floor)"
09/11/14 shelly k
I have been staying at the Residence Inn at the KCI Airport for almost three week...extended stay...I have thoroughly enjoyed Kelly in Housekeeping on the 4th Floor...I look forward to seeing her everyday...I have become very close to her...no matter what request I ask of this exemplary employee...she goes above and beyond my requests in a very timely manner and is always happy to help me...she is sweet and very sincere and I can tell she takes pride in her job...we have become close friends and I can see the two of us remaining friends for years to come...people these days seem so quick to criticize or complain about employees...but I want to be one who commends and give kudos to Kelly who is a fine employee...the Residence Inn at KCI Airport should be honored and value Kelly's service to their customers...my stay has absolutely been enhanced by her sweet smile and caring ways...she deserves some recongintion for her up-beat attitude, caring ways, and pride she takes in her position...please honor her in some way because she DEFINITELY deserves some recongition!!!!
"Great extended stay hotel"
08/26/14 WikitT Los Angeles, California
I was here for about a week on business travel. This hotel has a hot breakfast and a hot dinner included in the room rate which is great if you are traveling on a budget. The rooms are spacious and comfortable. It is not far from some shopping centers and the downtown area.
"Great Place and Friendly Staff"
We came to KC for a week and were booked at another hotel...we quickly checked out of it and checked in here, and we are so glad we did. The room was clean and spacious. The free breakfast and dinner were nice. I would stay here again, and probably will in the near future. They have a shuttle to anywhere within 5 miles and another shuttle to take you to the Argosy Casino.
"Nicest Residence Inn on The Planet"
08/17/14 MarbleheadFamily Marblehead
Having traveled for business extensively and staying at many Residence Inns across the country I was blown away by the comfort and little touches in the suite we had. The bedroom felt like the full service Marriott or Renaissance properties and was immaculate. The free food served was unusually good and if we did not have a business dinner offsite we probably would have just stayed at the hotel. The breakfast was much higher quality than the typical breakfasts served at budget properties. I must commend the front desk staff. They could not have been nicer or more courteous. Every hotel should take a lesson from them. Lastly, the fresh, homemade complimentary chocolate chip cookies were better than the old Mrs. Fields you would pay $1.00 each for. Keep up the good work.
"Got the Upgrade!"
07/28/14 Charity F Knoxville, Iowa
We stayed at this property the night before leaving on a business trip. When we checked in there were fresh chocolate chip cookies on the desk. We were given a Suite upgrade and notified that dinner was being served shortly! Impressed with the cleanliness of our room! We also received a personal note from the Customer Service Manager upon check in, thanking us for our business and included a Free Item coupon. It was the special small things that made this a pleasant stay!
"nice beds... and I'm picky"
07/25/14 jaelyte Everett, Washington
Best part about this hotel is that the beds are very comfortable... and I'm pretty picky. When I arrived they had free beer and wine in the lobby (nice touch), serving free dinner and playing bingo. Overall this place has more of an apartment complex feel than a hotel. If you like free meals, this is the place for you. I prefer to go out, but it's a nice option to have. The hotel staff was friendly and my room was clean and spacious, with a full (ish) kitchen.
"Temp quarters felt like home."
07/13/14 Cranker422 Gypsy
Stayed there for over 30 days. Staff was great , Kelly is the best house keeper around. Always willing to help out. Stayed in a two room suite that had plenty of room for two adults, two kids, one dog, and two cats. Would definitely stay there again.
"Honest opinion....cleaning needs improvement."
07/09/14 blessedbunch5 Madison, Wisconsin
The staff here is very professional and friendly. The common areas are clean and spacious...BUT our suite was not cleaned very well. In fact, it was just plain gross. Let me start by saying that this hotel has always been a solid standby for our family of 5 while traveling through the Kansas City airport area. We have stayed here at least 2 times prior. We enjoy the quietness and ample breakfast selection. Thus, you can understand the higher rating when you read the next part....However, during this stay I found hair gathered in the corners of our bathroom. Next, I noticed "stuff" spattered on the inner shower liner and then to my horror...I noticed dried fecal residue on the outside edge of the shower curtain. All of our towels, beside hand towels & rags, smelled funny or musty. I went to the desk twice to get towels. The first time I was given more towels that smelled. The second time, I had the lady assistant smell them herself and she was able to locate some that were from a different batch. The next morning, the desk attempted to rectify the situation with a $34 discount off our room rate...especially after I showed them pictures of our bathroom and the curtain. I am not sure if the resolution was enough to cause me to attempt another family stay here again :-(
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