Our family has stayed at the Residence Inn KCI before for a golf tournament outing, and it just made sense to stay here again when my in-laws were with us. Like the last time, everything was clean and comfortable.Genuine Hotels.com guest review
The hotel was clean and the staff was friendly. Our room was clean but the leather chair in our room looked bad as previous occupants had put large scratches in the leather on both arms. The chair was fairly new and still functional but it affected the overall impression of the room. We enjoyed the pool and they had plenty of pool towels avalable. Our […] one complaint of the hotel would be that during breakfast, they ran out of silverware. It took awhile before they brought out some plastic spoons, knives and forks. Other than the momentary lack of eating utensils, we enjoyed our stay and would definitely consider staying here again. Read moreGenuine Expedia guest review
"Close to where we wanted to shop and see."
We really liked our stay. Everything exceded our expectations, Hotel location was close to our destination.Genuine Hotels.com guest review
"Nice place, good stay."
Very nice room and friendly staff. A minor irritation was that the TVs in the suite did not respond to the remotes--but the gentleman who came to fix the problem went out of his way to figure out the solution.Genuine Hotels.com guest review
Everything was fine except for breakfast. Very unorganized and constantly running out of eating utensils and food. Not enough seating. Had to wait for a table to sit at. The floor was all sticky in the breakfast area and the waffle area was a mess with waffle batter spilled all over.Genuine Hotels.com guest review
"Worth every penny"
Made our vacation wonderful. Definitely Residence Inn will be setting the standard. We will look for residence inn everywhere we go now.Genuine Hotels.com guest review
"visit of our daughter"
All staff were very helpful and friendly. This hotel has everything we needed and more! Great visit.Genuine Hotels.com guest review
We stayed here the weekend before the 4th of July. The hotel was really busy this weekend but we loved that our room had a full kitchen so we didn't have to be around too many people for breakfast.Genuine Hotels.com guest review
It is a beautiful hotel, the rooms were spacious and the beds were comfortable. The pillows were horriable! But everything else was perfect. Most of the staff were friendly, only one person was not so friendly, but maybe she was having a bad day?Genuine Hotels.com guest review
"Good hotel for +5 guests"
Hotel was busy with people checking in at front desk...so was difficult at times to ask for extra blankets or even driving directions. However, staff were accomodating once we had their attention. Also found a pair of boxers and socks behind the night stand. But other than that, everything was quite nice. Very nice breakfast, pool area, and rooms were […] spacious. Read moreGenuine Expedia guest review
We really enjoyed our stay. The rooms were beautiful and clean. The staff was kind and helpful. Breakfast was great!!Genuine Expedia guest review
We loved the hotel! Was just a nice overnight getaway. A home away from home. The decor and well appointed kitchenette was beautiful. We truly enjoyed our stay!Genuine Hotels.com guest review
"Showing its age, but still a comfortable stay"
11/18/14 Sean A Kirksville, Missouri
I have been staying at this hotel for years, and while it's always comfortable and clean, the age is definitely starting to show. Fraying carpet, stained couches and so on. Despite all of this, the staff is always friendly and helpful, and the one bad employee experience I had was quickly and professionally addressed by the manager. It could definitely use an update, but I still recommend it.
"Loved this hotel"
11/17/14 Seahawkfan12 Salina
We had planned to stay at another hotel on our trip to KC but unfortunately that hotel suffered a fire a couple of weeks earlier. At the last minute we booked this hotel. What a stroke of luck! The hotel was terrific! As some of the ratings suggest, the rooms could use some TLC but I more than felt that we got our money's worth. Yes, the edges of the carpet were fraying. Yes, someone spilled purple nail polish on the floor and bits of it remained. Yes, the upholstery on the sofa was not in like-new condition. But the sofa was seriously comfortable - I want one! I got an amazing night's sleep on the bed. LOVED it! We had no trouble keeping it warm on a record low temp spell of winter weather, including snow. The kitchenette was fabulous for prepping tailgating food for the football game, and the dining room table felt good - like we were home. The shower had good water pressure and plenty of hot water. We loved the spaciousness of the suite; it felt more like an apartment than a hotel room. It is a little difficult to find as it sits off the main intersection. That intersection is a mess - very poorly designed - and our GPS told us to turn the wrong way. But now that we know where it is, it will be our go-to hotel when we're in KC. You can't beat the quality, spaciousness and wonderful breakfast for the price.
"Needs a little TLC."
10/29/14 hoopmom9420 Lake Elsinore, CA.
We recently stayed here when we came to KC for my niece's wedding. The room was clean and reasonably quiet, although there was a door where people were constantly coming in and out. The couch in our room was stained, the carpet going into the dressing area/bathroom was fraying badly, and the bathtub had a nice sized chip out of it by the drain. My brother and sister were in a different room, and their room was in much better shape. The beds are very comfortable. The front desk had security bring me some towels when I called to ask if I could go up and get some. This was great customer service and much appreciated. Overall I would stay at this location again if I was in the area.
"I'm starting to look for Residence Inns on the road"
10/23/14 jimvet1826 Clearwater, FL
I stayed here because the airport marriott was full. Every time I stay in a residenc inn I'm impressed with the comfy lobby and apartment like rooms. I am a walker and this is a "road noise" hotel which detracts a bit. Front desk and housekeeping staff are first class.
"Excellen Customer Service"
10/21/14 dana m
We found ourselves stranded in Kansas City with our high school girls volleyball team. It was 2am and we needed a place for them to sleep. Viki was at the front desk and she had rooms available that would accommodate the 17 of us and she even gave us a discount! She knew we were desperate for sleep and would have paid nearly anything to get into a room, but she didn't take advantage of us. The rooms were spacious, clean and very nice. We wished we could stay there several days but had to get down the road to our tournament! Thank you Viki and Residence Inn for a great night's sleep!
"A BIG ROUND OF APPLAUSE FOR KAT AND HER HELPFUL AND FRIENDLY KITCHEN STAFF AND DINING ROOM ATTENDANTS."
There is nothing better than the comforts of home and food on the premises when one has to be away for a month...Kudos to all the effort that goes into food service for travelers..Delicious breakfast with many good choices everyday and dinner M-Thurs...!...
"Elegant and perfectly located"
09/28/14 Blue M Lincoln, Nebraska
This was our first stay at a Residence Inn, and what a nice experience it was! The public areas of the hotel are elegant and clean. Our room was beautifully decorated, wonderfully spacious, clean, and featured a full kitchen. Our bed was so comfortable that we were tempted to sleep in a little the next morning. The breakfast food was good, but could have been a bit better, maybe more whole grain choices, fresh fruit, etc. The heating unit in the closet was too loud. However, the noise from the interstate was completely silenced, and we heard absolutely no noise from the adjoining rooms. The location is perfect for us, driving in from the north. Overall our experience was excellent -- much closer to a stay in a 4-star hotel. We will certainly be back.
"Employee-Kelly (Housekeeping 4th Floor)"
09/11/14 shelly k
I have been staying at the Residence Inn at the KCI Airport for almost three week...extended stay...I have thoroughly enjoyed Kelly in Housekeeping on the 4th Floor...I look forward to seeing her everyday...I have become very close to her...no matter what request I ask of this exemplary employee...she goes above and beyond my requests in a very timely manner and is always happy to help me...she is sweet and very sincere and I can tell she takes pride in her job...we have become close friends and I can see the two of us remaining friends for years to come...people these days seem so quick to criticize or complain about employees...but I want to be one who commends and give kudos to Kelly who is a fine employee...the Residence Inn at KCI Airport should be honored and value Kelly's service to their customers...my stay has absolutely been enhanced by her sweet smile and caring ways...she deserves some recongintion for her up-beat attitude, caring ways, and pride she takes in her position...please honor her in some way because she DEFINITELY deserves some recongition!!!!
"Great extended stay hotel"
08/26/14 WikitT Los Angeles, California
I was here for about a week on business travel. This hotel has a hot breakfast and a hot dinner included in the room rate which is great if you are traveling on a budget. The rooms are spacious and comfortable. It is not far from some shopping centers and the downtown area.
"Great Place and Friendly Staff"
We came to KC for a week and were booked at another hotel...we quickly checked out of it and checked in here, and we are so glad we did. The room was clean and spacious. The free breakfast and dinner were nice. I would stay here again, and probably will in the near future. They have a shuttle to anywhere within 5 miles and another shuttle to take you to the Argosy Casino.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )