Mountain Paradise Hotel - Arenal Volcano Region

We were pleasantly surprised by the room and ambiance for the price we paid (around USD 120 incl tax). Good room, courteous staff. We did get slapped a couple of unexpected charges in the end, but overall it was not a bad experience at all. Don't expect a luxury hotel, but definitely worth the price we paid.

Genuine Hotels.com guest review

Great hotel to stay and enjoy the tropical landscape. Creative design of facilities, i.e., the waterfall shower in each unit. Hotel is close to many enjoyable and adventurous activities. A must stay hotel if you are coming to Costa Rica!

Genuine Hotels.com guest review

We were upgraded to a master suite which was excellent. There were a few minor maintenance issues but nothing that really inconvenienced us much. Swimup bar was great, although typical resort prices - same goes for the restaurant. Overall, the staff were amazing, the views were very good, there's a security guard at the entrance, and the scenery was […] beautiful. Walking to your room was like a trip through a botanical gardens. Read more

Genuine Hotels.com guest review

PROS: Big rooms, privacy, friendly staff, kitchen in our room, personal cold pool, warm community pool with swim up bar, great view of volcano. CONS: Slightly dated decor in room, slight smell in our room, TV position in room is high and our bed frame got in the way, remote location....LONG walk to get to any other place.

Genuine Hotels.com guest review

A few items kept our stay from being 5 stars, but for the most part the hotel, grounds, pools and staff were very good. The items which were a nuisance were: the phone did not work for calling the front desk, the pool water at our personal pool was cold so we only used it during the day it was too cold for use at night, (note: the main pools were heated […] and great), in our room there was insufficient hot water for three people to shower/bath even though our room was meant for 4 people. The jacuzzi function in our tub in the bathroom did not work. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We had reserved a room sweet with a refrigerator and a kitchenette and when we attracted their atten. about the lack of even a minibar they told us that Hotels.com got it wrong and the only way we will have that type of cottage is to pay an extra $100 per night.Finally when we showed them the paperwork and discussing it with some supervisors they gave […] us a minibar grudgingly but that's as far as they went abd we had to accept.The safe in the place is also not wotking right (you have to rerset the password every time you open it and untel we figured that out we had to call them to open it and we had to wait 10/15 min. for them to showe up. Read more

Genuine Hotels.com guest review

We just got back from our honeymoon! This place was beautiful and the view from our view was the volcano! The pool was so fun. Not far from the town La Fortuna. Located Around the tours which I would recommend doing. Staff were friendly. Its a bit pricey to eat here but the food is delicious. Breakfast is also delicious.

Genuine Hotels.com guest review

We had a great time staying at Mountain Paradise. I would recommend it to others. The location was great. Breakfast was included in our stay - great selection. We did eat dinner at the hotel one night, but did not love the food and it was the most expensive meal of our trip. Staff was very friendly and professional. They were upfront about the $10 per […] night fee (for wifi, bottled water and international calls)...although we didnt get our water the first night. Read more

Genuine Hotels.com guest review

The amenities at the hotel are great! The staff are friendly and accommodating. They provide shuttles in to town, free international calls, and have a hot springs pool with a wet bar. Overall great stay to our Costa Rican trip.

Genuine Hotels.com guest review

The staff was great. They went out of their way to meet our requests. Can't thank them enough. The food at the restaurant is really good but a bit pricy, but then again in what hotel aren't meals pricy. There's too much to write. Simply put, I was very happy with this hotel stay, would stay here again, worth your buck, and would recommend it.

Genuine Expedia guest review

Just an overall VERY LOVELY property, staff and experience!!

Genuine Expedia guest review

Loved the heated pool and bar. Great food. Was there only one night and it was rainy so we didn't get to see the view. Be sure to take a GPS if you are driving. Would have never found it without one. This place is a bit too pricy.

Genuine Hotels.com guest review

I highly recommend this hotel. Excellent hotel with excellent service.

Genuine Hotels.com guest review

The room was beautiful, the grounds where beautiful, the staff was very accomodating, the heated pool was great. I really consider myself a very easy going person but the bed was so uncomfortable I could barely make it through the night. I loved the room but the bed was so bad I was glad we were only staying one night. An awesome place I just can't […] understand why they wouldn't invest some of that money into the mattress. Read more

Genuine Hotels.com guest review

The two hotels that were recommended by our local travel agent were full so I had to look for another option. Mountain Paradise came up during my search. To be honest, I was a bit apprehensive about what I would find when I arrived. Once we arrived not only were my concerns allayed, but I was amazed at the gem this hotel is. We chose the European Suite […] option. The large master bedroom, separate room for other guests and kitchen were all very nice. The natural looking waterfall shower option in addition to a more traditional shower was amazing. The live plants in the bathroom really created a nice ambiance. What really took the cake though was the private pool for our room. Heated and all to ourselves with an incredible view of the Arenal Volcano was a great way to relax in the evenings after an exciting day ziplining or rappelling down waterfalls. The staff were all very friendly and eager to do anything we needed. Mountain Paradise would be my first choice when I return. Read more

Genuine Hotels.com guest review

This hotel has wonderful view to the volcano. This hotel is great for couple.

Genuine Expedia guest review

We had a great time and the staff was really nice. The Chef is Peruvian and it makes a big difference! However, during our stay at some point the internet connection was not available in the room (but the Wi-Fi reception OK), and when we asked it to be checked after 4-5 hours not functioning, we were simply told that it was often the case, and that […] they could not do anything... Read more

Genuine Expedia guest review

The Mountain Paradise hotel is great! My husband and I had an excellent honeymoon stay here. The room was perfect - a great view of the volcano with our own personal outdoor jacuzzi. The waterfall shower is pretty cool too.... The restaurant is good- a little pricey, but typical for a hotel restaurant. If you do eat there though, the coconut shrimp […] are absolutely delicious. The breakfast is included in the price of the room, but I would recommend heading into town and spending a couple bucks at a local joint. The area is definitely touristy, but beautiful --- I like to travel local, but La Fortuna was great for a carefree honeymoon. Read more

Genuine Hotels.com guest review

The Arenal Volcano region is spectacular and the Mountain Paradise Hotel provided us a great basecamp for exploring the area around. The food and staff at the hotel was pretty good and we would certainly consider staying here again should we return to Costa Rica.

Genuine Hotels.com guest review

The room we stayed in was a pleasant surprise, with the grandeur of the different features outweighing any slight tackiness otherwise perceived. Grandeur may not be the right word to describe accommodations well coordinated with the surrounding natural beauty, but I am at a loss to otherwise describe the waterfall shower located in the very large bathroom, […] next to another, more normal shower, with some spectacularly contrasting bright yellow walls next to natural stone.... The pool area was very relaxing and satisfying, with warm pools coming up to a wet bar. The only real negative was the mediocrity of the food in the hotel restaurant (on the premises - there's a different one just outside the gate that is decent), which was unfortunate because there were not many options for food close by (the other restaurant closed early, at least when we went). The hotel restaurant had a very good breakfast, but outside of that, I'd advise avoiding. For the price, this was a very good hotel to stay at, with very appropriate accommodations and service. Really, we should not have been eating at the hotel restaurant anyway - we did twice - and it is something that can be easily avoided to have an otherwise great stay at Mountain Paradise. Pura Vida. Read more

Genuine Hotels.com guest review

We travelled with three kids (11, 7, 4) who never wanted to leave the warm pools, which was fine with my husband and me since the the shallow pools and waterfalls let the kids play safely while we had snacks and drinks at the wetbar. We also enjoyed the great views, the breakfast buffet, and the spacious room and porch. The food at the hotel restaurant […] was pretty bad (no worse than typical hotel food, but no better), so try to stop on the way back from tours to pick up dinner in Fortuna. Read more

Genuine Hotels.com guest review

Being at the resort was an interesting experience. It looks like a village from a Spanish/Costarican Fairy tale. People are very friendly. I would recommend checking out neighboring Kaito restaurant with an excellent view right before the gate.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very nice, the staff was especially nice and helpful. Shuttle to town was very convenient. Can book side tours such as whitewater rafting, ziplining, and horseback riding through the hotel.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This resort is beautifully located north or Mt. Arenal with views of the volcano from nearly everywhere on the property. Where you can't see the volcano, the lush gardens easily make up for this. There are flowers, hummingbirds, and other tropical birds everywhere. There is no lava on the volcano now, but that did not detract from the experience. We […] had a problem with the door not locking correctly one night (drunken guest at the wrong door!), but the staff quickly fixed it the following morning. This is a VERY romantic and relaxing place to stay! Highly recommend. Read more

Genuine Hotels.com guest review

Rooms in scattered buildings up a slope. My room, 406, accommodates two couples, has it's own pool and all the amenities. Room had a stunning view of Arenal volcano. Service was exemplary, at check-in, the dining room and bell staff. Hotel seemed to have mostly older guests.

Genuine Hotels.com guest review

Our stay was very comfortable - we loved the garden setting and the Costa Rican look of the buildings. The staff were very, very accommodating especially Kaylor - what a wonderful young man who was going out of his way to make our stay very memorable. The hotel is also close to Tabacon, the hot springs.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Mountain Paradise Hotel has very friendly and accommodating staff. During our trip to CR we were sent an email from the Lodge informing us that a large suite (instead of two separate rooms) was available for the four of us. This is what we had originally wanted and they took the time to let us know. We were greeted at the reception door with warm towels […] and made to feel at home. Having the parking separate from the rooms makes it all that quieter at night. The dinner was very well presented and delicious. Breakfast was also varied, tasty, and unhurried. Free shuttles are available into town. We would definitely stay there again. Read more

Genuine Expedia guest review

Picked this hotel for its location in the center of the city. Were were a family of four with two teenage boys. We had two rooms. Not ideal from our perspective for families but this would be better place for couples. Well kept and recently renovated rooms but rooms felt a bit dull (not lively/lacking some color for our taste) from a decor perspective. […] Still a comfortable room but nothing to write home about. Internet - Free WiFi in lobby but only wired access in the rooms. Read more

Genuine Expedia guest review

Beautiful location. Great service. Bird watching in the mornings was atreat, toucans, humming birds etc. So close to nature. Polite and nice staff. Kids loved the pool. Alhough neighbourd hotels have nice pools. But that was not our concern.

Genuine Hotels.com guest review

stayed here for only one night with our family of 5( 3 teenage boys.) Located just a few minutes drive outside La Fortuna, very convenient to town and activities. Staff very friendly and helpful. Pool area was a plus- sitting on a hill and overlooking the volcano with beautifully landscaped grounds was just amazing. The pool,(actually multiple pools) […] while not an official "hotspring" was very warm and inviting with a swim up bar and waterfall, as well as a "cool" pool for dipping. The rooms were extremely large with a king and queen bed- we booked 2 premium suites which connected (it was actually like our own casita, although the hotel considers it a "room") and made it vwery convenient for our family. The bathroom had both a regular shower and a waterfall shower and gave the feeling of showering in a rainforest- nice! There was also a jacuzzi on our patio which we never had time to use because the pool was so nice. Our only negative was that the WiFi, which was free, often didnt work so well- they do have a computer in the lobby for guests to use however. The rate we got booking through Expedia was great and about 1/4 of what I would have expected to pay in the US for a hotel with similar amenities- would go back in a minute and would want to stay longer- we were driving around CR for a week and staying in various places.... Read more

Genuine Expedia guest review

Everything was nice about this place and we liked the bathroom and pool! The bed was hard and noisy though but was not too bad. The price was right without a doubt.

Genuine Hotels.com guest review

Our stay at Mountain Paradise Hotel could not have been more luxurious. From the moment we checked in, we truly felt like we were in paradise. Everything about the setting was picturesque from the towering Arenal Volcano to the tropical gardens, the staff was warm & welcoming and the accommodations were nothing short of stunning. We loved our time at […] Mountain Paradise & wished we could have stayed longer! Read more

Genuine Hotels.com guest review

The staff were courteous and spoke english (mostly young, surprisingly). The room had a semi-private patio and jacuzzi with a gorgeous view of the Arenal Volcano. The natural waterfall-like shower looked pretty cool. However, the front door & double glass doors didn't seal completely allowing in quite a few small insects. We didn't have any problems […] with mosquitos, though. The room is spacious--half of a hut/cabin--we had both king and queen size beds. We had what felt like was almost a hike to our room, since we were a little higher up the mountain. And unfortunately, at the time we visited in Oct 2011, there was construction on more cabins right next to us. In general, the hotel was pretty nice and an excellent value. It seemed appropriate for a romantic get-away as well as family-friendly. Read more

Genuine Expedia guest review

My husband and I spent 4 nights at the Mountain Paradise under the Arenal Volcano--It has one of the most stunning views in the area, the staff are very helpful, and the rooms are beautiful and huge! I would highly recommend this hotel, but we didn't eat there so I can't speak to the restaurant. The pool is very nice with a pool bar and waterfall, and […] it also has a beautiful view! The staff at the front desk were particularly helpful. Read more

Genuine Hotels.com guest review

A very nice and unusual hotel. Clean, spacious, luxurious, and the natural waterfall shower a nice touch. The restaurant for dinner was a bit overpriced and undistinguished, and getting a cab to town a bit overpriced, but these are minor quibbles. Generally good recs for activities and tours, though I think everyone could be a bit more forthcoming about […] the virtual absence of volcanic activity the last 8 months. Read more

Genuine Hotels.com guest review

This is a fun hotel. We had excellent service. The grounds are wonderful. They are redoing the pathways to the Villas so just be patient. It looks nice though & really is not an inconvenience at all. Food was good - we ate mainly at breakfast and ordered off the bar menu in the evenings. I'd stay here again. The service is wonderful. Thanks to the hotel […] staff for a fun time! Read more

Genuine Hotels.com guest review

I surprised my husband with a trip to Costa Rica for his 40th birthday, and our seven-night stay in the country started with three nights at the Mountain Paradise Hotel. As it was the least expensive hotel of the three we'd be staying with, I assumed it would be the least satisfying, and that was actually not the case at all. It turned out to be our […] favorite hotel of the three. The room was gorgeous, the bathroom included, the place felt very OF Costa Rica, the service was great, the food was great, the location was gorgeous, our view was amazing, we adored the swim-up pool and hammocks and landscaping -- I just can't say enough about the hotel. We will recommend it to everyone, and that's much more than we can say for our two other hotels. My only complaint is that I had asked that they have chocolate-covered strawberries and red wine waiting in the room when we arrived, and only the chocolate-covered strawberries were there. When I asked why the wine was missing, I was told they didn't know when I'd be getting in, and that seemed lame to me. Why couldn't a bottle of red wine with an opener just be left there? But really, that was minor. We loved this place and would go back in a heart beat. Long live the Mountain Paradise Hotel. Read more

Genuine Expedia guest review

Some staff were helpful, some seemed very disinterested in doing the basics of their job… The room we got was in the very back of the property (which we were happy about), and upon arrival it looked AMAZING. Of course it was far from bug proof and there were tons of spiders and bugs in our room. We soon realized our toilet made a screeching noise every […] time we flushed! Later we realized there was also some sort of plumbing problem because the toilet was stinky and leaking. Also they had people doing work on both walking trails out of our room down to the pool/reception/restaurant area. It was terrible because we were looked at like we shouldn't be walking there but there was no other way to go. Also it was very loud very early, which greatly took away from the noises of the birds in the morning and any possibility of sleeping past 8. I would probably stay here again, despite my complaints. Mostly because they allowed us to check in early, brought us welcome drinks, and I didn't properly complain about the toilet situation (so they may have moved us or done something to compensate for this problem for all I know). Be careful if staying here, it is the only dining option near by and very expensive for so/so food. Read more

Genuine Hotels.com guest review

My husband and I stayed at Mountain Paradise for 3 nights in May 2011. The grounds are beautiful with a wonderful view of the volcano when it isn't covered with clouds. The staff was great - very helpful and friendly. We arrived late after driving in from San Jose airport and were greeted with cold towels and juice and taken in a golf cart to our room. […] The rooms were very spacious with 2 king beds, a nice little patio w/ a Jacuzzi tub (which we didn't end up using because the pool was so warm and nice). The waterfall showers look a little cheesy in the pictures but are actually pretty cool! We ate in the hotel for dinner the first night and it was ok, but a little expensive compared to the other options in town. Breakfast was included in the rate and was very good each morning. We had a perfect view of the volcano from our room the first morning when we arrived and it was perfectly clear which is rare for rainy season. The hotel staff (Jon) gave great advise on activities and booked a zip line and hot springs for us. I would highly recommend Mountain Paradise as a great place to stay in La Fortuna & a great value as well! Read more

Genuine Hotels.com guest review

Honestly I have only amazing things to say about this hotel. My boyfriend and I drove from San Jose to Mountain Paradise and upon arrival we were greeted with cold towels and some of the best fresh juice I've ever drank. We were then driven up on a golf cart to the "bungalow" where our Premium room was by Kaylor (who provided us with TONS of help the […] rest of our trip - a new level of hospitality!). The room itself was perfect - beautiful bathroom with two showers (one of them a waterfall), a soaking tub outside on our private deck, huge bed with mosquito net - just stunning. The grounds are BEAUTIFUL, and the pool is sooo warm but refresing (and also open 24 hours!!). The swim up bar was a huge hit for us (Andres is THE BEST bartender - makes drinks the old fashioned way!). And you can see the volcano from every point of the hotel grounds. I wouldn't tell my friends and family to stay anywhere else in Arenal, because the experience I had at Mountain Paradise was simply outstanding. Read more

Genuine Expedia guest review

beautiful grounds, amazing showers and bathrooms, tubs/pools on porches, rocking chairs, all in typical Costa Rican style architecture. great onsite spa and breakfast buffet. pool (bartender, crowd and drinks) is a blast as well. will definitely stay there again. would also be a great place for romantic getaway. room 315 was on back side of property […] so would be really private. Read more

Genuine Hotels.com guest review

We've been there at the beginning to the raining season - after the main season. After arrival and an welcome cocktail we were driven by a golf card to our appartment. The appartment was great - especially the bath room. It had one luxery shower and one waterfall shower - and it was huge! infront of our appartment we had a smal yacuzzi. The garden was […] great! Many different flowers eyerywhere. And because of all the trees and bushes every appartment has its own privacy. A central pool area with two bigger and one or two smaler pools of different water temperatures was also lovely arranged. The water is heated by the nearby volcano which we couldn't see because of the clouds which are common at this area and especially at this time. The breakfast buffet was delicious and changeing from day to day. All in allthis hotel is our favourit after traveling arround in Costa Rica for about eleven days and seeing lots of other hotels. (We've stayed at this one for two nights) One thing that can be improved are the smal ways through the garden and appartments: The used stones are getting loose and so sometimes only the concrete remains. But this is more an optical thing. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

We had a wonderful time in La Fortuna and at Mountain Paradise Hotel. The only problem we had was the first morning, we took very cold showers in the waterfall shower, which was awesome. We addressed it with the front desk after our breakfast and it was fixed immediately. As any hotel, food and drink are more expensive than in town. All-in-all a great […] stay and I will stay there again! Read more

Genuine Hotels.com guest review

It's hard to say if it's the gorgeous locations, the tranquil large hotel room, the lush quiet grounds, the waterfall & massaging showers, the heated pool, or the very outstanding caliber of staff that made this place remarkable. I don't think I've ever gotten such phenomenal service from any staff at any hotel, even compared to 5 star hotels. We love […] peace, tranquility and nature, and it was all here...and we were very close to Arenal & the hot springs. Also, tours were easy to arrange through the hotel. Read more

Genuine Hotels.com guest review

Comfortable hotel with good location to access local activities.

Genuine Hotels.com guest review