"Excellent hotel for a great price"
I stayed at the Westin Alexandria from June 30 through July 1, 2013 and found the hotel to be very clean and the staff very courteous. The hotel is within walking distance of the King St Metro station but the hotel also has a shuttle which was available to drop us off and pick us up from our destinations. The hotel does not offer any continental breakfast […] but Einstein Bagels is a short walk around the block. You can park on the street in Alexandria on the weekends without a charge. The hotel garage valet charge is $26 per night. Read moreGenuine Expedia guest review
"Lovely hotel, lousy restaurant"
The hotel was decorated well and the room was very comfortable. The valets were nice and the staff quick to get us what we needed, like a roll away bed and extra towels. The Trademark restaurant did not have very good food for the prices.Genuine Expedia guest review
Clean and quietGenuine Hotels.com guest review
The Westin was nice and clean. Shower was awesome. Staff was very friendly.Genuine Hotels.com guest review
Excellent ameneties, valet rather expensive at $26 a night. Service was great tho.Genuine Hotels.com guest review
"Great Hotel and customer service"
I had a very nice overnight stay at the Westin Alexandria, recommended by a Hotels.com agent. It is a beautiful, elegant, modern hotel with an outstanding, friendly and helpful staff. The area was very safe and beautiful as well. My room was great, clean, quiet and comfy. I will definitely use your site to book my next trip and I would stay at the Westin […] Alexandria again, and it's other locations, in the future. I will also recommend both to family and friends. Thank you. Read moreGenuine Hotels.com guest review
The hotel was very clean and looks new. The room was great, and the price was one the cheaper side for Old Town Alexandria. Certainly worth more than what we paid for it. The staff was very kind and accomodating. There is a shuttle available to take you where you would like to go, and on the weekends street parking is available. I would certainly stay […] here again. Read moreGenuine Hotels.com guest review
Stay was ok, but when I got bill I noticed additional charges on my account. Turns out I was charged my room was charged with the room service from another room. So make sure you check your bill... which is emailed.Genuine Hotels.com guest review
"Nice little get away"
Overall a decent stay for reasonable amount would definitely visit the hotel again.Genuine Hotels.com guest review
"Mandatory valet parking. Long walk to Old Town."
There was inadequate notice that the pricey valet parking was MANDATORY: guests are not allowed to self-park at a more reasonable fee. And I seem to have been billed twice for the mandatory valet parking for a one-night stay. The hotel represents itself as being in "Old Town Alexandria," but if it is, it is at the farthest reaches. It was a substantial […] walk (in the heat) to terminus of the King's Street Tourist Bus, which made no accommodation to city visitors who wished to use it. (The next bus stayed parked in the shade "Out of Service" while there were a whole bunch of us standing in the sun in eyesight waiting for it. I finally gave up and took a taxi so I wouldn't be late for a dinner engagement.) There were also no vending machines in the hotel as far as I could tell. They sent the bill by e-mail, but charged for an internet connection. Unsatisfying variety of free TV stations. Read moreGenuine Expedia guest review
"Nice hotel, but poor service, nickle-and-diming."
I booked this hotel as I was closing on a house in the area and my family needed a place to stay. The hotel itself was in a good location, a short distance away from the beltway and walking distance from many sites in Old Town Alexandria. The room itself had a good view, was spacious, beds were comfortable, and the shower was nothing like I have ever […] seen in a hotel, a very good thing. However, in the end, we were less than impressed with our stay. The first biggest issue was the service. The front desk was helpful. I went to work nearby and my fiancee worked from the room the next day. She told the hotel maids to come back in two hours in the morning as she had to do a conference. They never showed. After we left at the end of the day, we came back in the evening, the room was still not done. We had to get clean towels after hours. Though not happy, we would have been ok had the operator in charge of other issues was better about picking up the phone, often taking 15 plus rings or calling multiple times before she picked up the phone. The second biggest issue was the nickle-and-diming. Parking is 24 bucks a day. There was a daily charge to use wi-fi. Even 800 numbers had a per minute charge (again, my fiancee had to do conferences from the room). I was surprised the cable wasn't extra. This is a 4 star hotel, and at the rate they charge, internet, local calls, and toll-free calls should be complimentary. In the end, I expected a lot more from a Westin. Read moreGenuine Expedia guest review
"Excellent hotel close to the blue line"
Very nice, new Westin. The room and overall facility were fine and the hotel is within easy walking distance of the blue line. Nice, inexpensive option if you don't want to stay in the District during the busy season.Genuine Hotels.com guest review
"Excellent service & amenities"
We received excellent service from every staff member we interacted with. Hotel is beautiful and very comfortable. The only negative would be the location. Surrounding area seems safe, just not within reasonable walking distance of Old Town (with kids anyway). The staff goes out of their way to compensate, with concierge, shuttle service, etc. We hope […] to find similar experiences at Westin Hotels in the future! Read moreGenuine Hotels.com guest review
Beautiful hotel, although I had a view of the gravel roof and AC unit. Accessible to the Metro, Whole Foods, and Old Town. It rained during my stay and I asked to borrow an umbrella. The front desk attendant said they were "all out," and directed me to the sundries shop where I could and did purchase one for $13. Not impressive. All in all, though, […] a nice place to stay. Read moreGenuine Hotels.com guest review
"Pretty hotel with great location"
Great location near the Metro-King Street and walking distance to shops/restaurants. Nice restaurant onsite.Genuine Expedia guest review
We have friends in the area and have stayed at this hotel 3 times now and it is always great. The service is fantastic and the staff couldn't be friendlier. The hotel is new and very clean. We always enjoy drinks in the lobby before we go out for dinner. The rooms are very nice and of course the heavenly bed is super comfy. It's a 10 minute drive to […] DC without the DC price tag. There's also a shuttle that runs every 15 minutes that will take you to the metro, Old Town etc which we've used quite a bit; it's very convenient. There is a bar/restaurant in the lobby. As far as the food goes it is pretty typical for a hotel restaurant; mediocre food for too much money but the drinks are good and the decor and atmosphere are great. This is now our 'go to' hotel when we visit DC. Highly recommend. Read moreGenuine Hotels.com guest review
Weird quirk - we were in a 9th floor, end room. No one on either side of us, yet we kept hearing voices and laughter. There are 2 visible vents in the room, one for the AC and the other in the wall that separates the bathroom from the bed. The voices were coming from this vent. Since there was no one above us or on either side, I traced it to the room […] below. This vent apparently directly connects these rooms. You could also hear them in the main hall (another vent there also). When I called the front desk (at 11 pm), I was told that maintenance was gone for the day and there was nothing they could do. Thankfully we were only there for one night, because the people below us were keeping us awake! So be careful - someone else's "good time" could leave you explaining a lot to your kids! Read moreGenuine Expedia guest review
The only complaints are that the room smelled a little musty and no free wireless. Other than that everything was great. Staff extremely helpful. Easy access to metro and Old Town. Great for access to DC. We flew into Reagan and didn't need to rent a car.Bar had great food and beer was cold!Genuine Expedia guest review
"ROOM NOISE ....TERRIBLE!"
Staff was OK....room comfort, except for adjacent room transmittal was OK... location was OK. But room-to-room acoustical transmission was, embarrasingly, nearly unattenuated. The normal level conversation and laughter-fun the couple in the adjacent room had between 1:15 a.m. and 4:10 a.m. were unbelievably sleep depriving. I felt could not complain […] to the desk....what was the clerk to do?...the couple was simply behaving rationally and normally. Read moreGenuine Expedia guest review
"Great place, hidden expenses"
The hotel itself is beautiful, the rooms are good but not what Expedia pictures show; the pics are from the presidential suite. The big negative that I found is the parking; unless you want to risk a ticket or getting your car broke into you have to use valet parking which cost way too much. So at the end of our 3 day stay I had to hand over $80 in […] parking when the room itself was expensive enough. This was not advertised anywhere eye catching enough for my satisfaction, because if I had known I would have stayed one block over at the Marriott which had a free garage for their guests. Secondly, the walls are thin and you hear everything around you. I got to hear 2 kids fighting over a handheld game system every morning at 6am. Also, we did not have this issue but was told that you had to pay for the internet if you needed it in your room. Read moreGenuine Expedia guest review
"Nice Hotel Close to King Street"
Great hotel, Great staff, Close to King Street and King Street Metro Station.Genuine Expedia guest review
Beautiful hotel and friendly, helpful staff.Genuine Hotels.com guest review
The stay was wonderful! OK - I found a small hair on the guest bathrobe hanging in the bathroom (I didn't use it) and one in the shower. But other than that, I have nothing bad to say. The room was clean, comfortable and large. The hotel was in a good location for us and the staff was very friendly and helpful. I would stay there again.Genuine Hotels.com guest review
Only one problem is the parking very expensive , new hotel and no parking for customersGenuine Hotels.com guest review
"Excellent Location, Good Service, Expensive Parkng"
The hotel is generally clean and room is well maintained. The pillows are TERRIBLE -- no head/neck support whatsoever. I asked for a firm or foam pillow. I got one. It was worse. The service is otherwise very good. Location is perfect. Amenities are fine. Hotel condition is well maintained. The parking --- you should run away at nearly $30/night!!! […] !!!!!!!! Read moreGenuine Hotels.com guest review
We like the most of the hotel, except the shuttle driving ....We have to wait all the time to get to destination, when you call the driver on the phone he doesn't understand you . Price of the hotel is good, but you have to pay for everything else...including parking....drinks and food in restarant were too expensive.... but everything else was good. […] Very nice sport club...Good location... Read moreGenuine Hotels.com guest review
"More restaurants closer to hotel would be great!!"
Very nice hotel... will probably stay here again... but I wish there were more restaurants closer to hotel:-(Genuine Hotels.com guest review
Check in was easy. Valet parking was great. Trademark bar was excellent. Room was comfortable and clean except for the stray hairs on the ceiling (what?) in our bathroom. Would definitely stay here again.Genuine Hotels.com guest review
It was a nice hotel.... Decent restaurant ( but upscale and a but pricey). They were accommodating for kids and the pool and fitness area was great! Friendly as well!Genuine Expedia guest review
great location.Genuine Hotels.com guest review
Nice, well cared for hotel that we expected to find.Genuine Hotels.com guest review
"Close to where my meeting was located"
The front desk staff, bartender (John), and the afternoon shuttle driver were amazing! They were so helpful and friendly. The hotel restaurant’s food was fantastic. My only gripes were, the valet saw me park and he waited for me to get out of my car and unload my own luggage. My hands were very full and I would have appreciated his help. The room was […] very hot. The room did not keep a consistent temperature. The TV remote did not work. I left a note for the housekeeper and they never fixed it. There was hair and spots on the comforter. The gift/snack shop was never conveniently opened. When it was opened, the attendant spent most of her time talking on the phone. I did not know if she was talking to the person or me on the phone. It was very rude. In addition, what hotel does not have vending machines! Every time I wanted a soda, I had to go down stairs to the shop and wait for her to come back. It was very inconvenient. I would have rated the hotel lower, if I did not have a great experience with the front desk staff, John, and the afternoon shuttle driver. Read moreGenuine Hotels.com guest review
"Great place to stay"
My husband and I love Westin hotels. The location of the Westin in Alexandria, VA is ideal. Just far enough away from Main Street or downtown area but close enough to walk to it or take the trolley. Staff and service is wonderful. We had a very pleasant stay.Genuine Expedia guest review
Nice hotel, a bit far from Old Town. Better suited to business travel, although the shuttle service was excellent.Genuine Expedia guest review
rooms were.very elegAnt and clean. nice view from my room comfortable beds and awesome showerGenuine Hotels.com guest review
"Would not go to again.."
The hotel itself was nice and was a decent price but the parking was confusing. There is no direction and after my husband and I parked in the garage we were yelled at by a parking attendant who said that we could not park there and it was valet only. It was our first time there Nd we had no idea about the parking regulations. The man was very rude […] and put us in a bad mood for our anniversary weekend:( Read moreGenuine Hotels.com guest review
"A 'fine' place to stay in Alexandria"
My wife and I use 'fine' to describe experiences that are not terrible, but they still suck in one way or another. The hotel overall was very nice-looking, the room clean, and the bed comfortable. The food in the restaurant wasn't bad either. A couple problems we ran into: first, Internet access (for which there is an hourly or daily charge) did not […] work on our devices. I called their tech support line and the guy was very condescending to me (fyi, I am a tech professional). He was unable to fix the problem so told me he would escalate the problem to second level support. No one ever called back. Second, the airflow in the room was very week and although the thermostat read 68, it felt stuffy. It is a fair walking distance to the King Street Metro. Not bad, if you are in shape and the weather is good. Otherwise, you will have to cab it. Not very many restaurants in the close surrounding area, but lots on King Street. Read moreGenuine Hotels.com guest review
Fancy hotel and fancy costs.. valet parking only at 26/day plus tips to retrieve the vehicle. No coffee in lobby just stale room maker. No continental breakfast. had to walk across street to starbucks early to get good coffee. Had to walk several blocks to metro. Clean and nice hotel but not our style.Genuine Hotels.com guest review
"Great place to stay"
The hotel was beautiful, great location lots of good restaurants nearby. There was also a shuttle to take you around. The room was just a bit small but I did have a crib in the room. Only bad thing now microwave or fridge. The continental breakfast was oatmeal and fruit.Genuine Hotels.com guest review
The Hotel is absolutely beautiful. Bonus is Whole Foods just a few blocks away.Genuine Expedia guest review
"Good hotel, one minor issue"
The only reason why I did not give this hotel a 5 (it should be 4.5 rather then just 5) is because they could not provide a crib for our room. In their defense it was one of the busiest times of the year. But still, they should have been able to provide one.Genuine Expedia guest review
"Pretty much what you'd expect at a Westin."
We have stayed in many Westin Hotels including this one twice before. This visit was a little disappointing. The room wasn't serviced until after 3:00 PM on two days and the housekeeper didn't make up the room until after 3:00 PM on two days and forget to leave toilet paper one day. The hot water and cold water in the bathroom sink was hard to regulate. […] If you turned on the hot water, the cold water didn't come on and vice versa. The staff was friendly and helpful and the room was large and comfortable. Read moreGenuine Expedia guest review
Nice place to stay. The little things bothered me are parking cost, internet cost and breakfast cost.Genuine Hotels.com guest review
"Awesome Location & Service"
Great stay, clean room & great valet service!Genuine Hotels.com guest review
"Clean, comfortable and convenient to DC."
Indoor pool was well maintained, clean, and warm and the hotel even had a lifeguard on duty during peak hours. Hot tub was clean as was the surrounding pool deck. Very nice!Genuine Expedia guest review
"Great Location, amazing staff"
My mom and aunt enjoyed their stay here. The staff was very friendly, professional, and welcoming.Genuine Hotels.com guest review
"Perfect for the weekend"
Could not keep temperature lower than 68 F but it was a great stay.Genuine Expedia guest review
I've stay at this location 3 times within 1 month and I've been well beyond pleased everytime. From the decor, front desk staff , cleanliness & comfort of the rooms # you wont be disappointedGenuine Hotels.com guest review
"Relaxing Stay with No Problems"
The staff was friendly, professional and attentive.Genuine Hotels.com guest review
"My stay at Westin Alexandria"
In general is OK . Bed is good. Employee is nice . However the hotel cost is 209 $ per night but no shower cap, cotton bud for guest. I have to ask for it. There is also only 1 restaurant in the hotel.Genuine Hotels.com guest review
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