"Great hotel next to Old Town Alexandria"
Good food, great valet, very well-run front desk. The room was a little dusty and the shower curtain smelled like mildew. I don't like higher-end hotels like this that make you pay for Internet! I can get it free at Holiday Inn!!Genuine Expedia guest review
great experience. i would stay here again ! cheap rate for great hotel.Genuine Expedia guest review
Hotel was lovely, staff was accommodating, room clean and comfy. Pool area could use a little sprucing up. We would certainly stay again.Genuine Hotels.com guest review
The only problem with the stay was each time we were going to enjoy the pool and hot tub, the pool attendant was checking the water and placing more chemical in it. We tried to go to the pool 4 times during our visit. The one time we were able to get in to the hot tub it was coldGenuine Hotels.com guest review
"My new favorite hotel"
Excellent service all around! Very attentive staff from the minute you get out of your car and through check in and check out! My 20 year old daughter never comments on the hotels we stay in; however she said the beds were really comfortable! I will def stay there again and recommend to others.Genuine Hotels.com guest review
"Overall a great stay"
VERY helpful/friendly front desk staff. Valet parking (expensive each day) staff not great (car not ready when needed, not friendly). Workout clothes and sneakers available for a pittance for the whole stay - wonderful idea! Several blocks to the Metro station but walkable. Very clean and quiet. 24 hour room service pricey but good with a fair amount […] of options. I'd have no trouble recommending this hotel to someone who wanted to be away from DC itself. Read moreGenuine Hotels.com guest review
"Decent stay but not great"
The area is a little secluded with only a limited number of eating and drinking places within walking distance. The self parking rate of $26 per day (mandatory as no other parking is available) is also high. The desk staff also is only average in customer service as they were engaged in conversations relating to their personal life while I was waiting […] to ask questions of the area. The desk staff also did not know how to find the airport which is 10 minutes away. Expect more from a Westin. Read moreGenuine Hotels.com guest review
"Located just a few blocks from king street!"
nice quiet location, quick walk to Old Towne, King Street.Genuine Expedia guest review
We went for a long weekend. The hotel was nice and clean. We were given vouchers for breakfast and the meals were very good. I was disappointed that the pool hours were very restrictive. It seemed the hours were designed for business people only. The hotel is about a 10 minute walk to the metro. The use of their shuttle was not very dependable. I would […] stay again but probably consider another hotel first. Read moreGenuine Expedia guest review
"Just a little off the beaten path"
Everything about the hotel was pleasant. It was a little further from the Olde Towne district than I had anticipated but we had use of the hotel shuttle and the driver was extremely friendly and courteous. He gave us his # and he would be wherever we were at within 10 minutes of calling him. He took his job very seriously and made sure we were taken […] care of. Read moreGenuine Expedia guest review
Super friendly, helpful staff. Clean, comfortable, modern, "green." Free shuttle to downtown area, nice bar, restaurant. Clean, beautifully landscaped neighborhood, parks nearby. Safe area. Would recommend and would stay here again.Genuine Expedia guest review
"Modern hotel apart from the Old Town section."
This is in a new, quiet, safe part of town. There are a fair number of offices nearby, but on weekends this part of town is extremely quiet. Hotel best suited for the business traveler.Genuine Expedia guest review
Lousy communication and the $40.70 hold charge has still not been removed from my account. Charge is being disputed and still has not been resolved. Whoever stays here, make sure you check your charges.Genuine Hotels.com guest review
Lovely hotel. Has a parking garage but valet parking only. Wifi only free in lobby. Cheaper hotels give better perks. Service was very good and hotel was beautifulGenuine Hotels.com guest review
"Beautiful Hotel situated downtown Alexandria VA."
Robin at the front desk was very professional and made us feel welcome and valued. She offered the Starwood Preferred Guest membership which we accepted. The shuttle bus affiliated with the Westin brought us to Old Alexandria and picked us up later in the evening on two separate nights. We will definitely return for another stay.Genuine Expedia guest review
"great room for the price"
Hotel Was Perfect. Staff Was Friendly Room Was A Good Size ,BEd Was Comfortable And It Was A 10 Min Walk To The Metro Station. Downside $26 A Day For Parking Which Was NOt Mentioned Prior To Arrival. Nice Area ,Though Bring Your Own Snacks If Your Not A Health Nut, The Closest Grocery Is A Whole Foods And They Don't Sell Real Coke A Cola :(Genuine Hotels.com guest review
"Hotel - Downtown Alexandria VA"
Room was not clean, it had a lot of dust and there was an open can of soda in the frige. I booked a king size bed and when I got to the hotel, the hotel customer service representative said that they were completly booked so they gave us a 2 double beds. After the vallet brought back our car, a couple of minutes later we lost our wheel cover.Genuine Expedia guest review
"Good hotel, helpful staff"
Our stay was good. We chose the hotel because our conference was at the Gaylord and the rooms were too expensive. It's a short cab ride there. The surrounding areas are nice, but no substitute for going into DC, which is easy to get to from the King Street metro stop just 4 blocks away.Genuine Hotels.com guest review
Great area, fantastic staff especially on the club level.Genuine Hotels.com guest review
"Great location to must-see sights!"
Hotel cleaniness of rooms/ location and quality of service was excellent! Staff was respectful and very helpful at all times during our stay. Public transporation was easy to follow, close to all Washington DC must-see sights. The only thing we missed was not having a microwave in the room. However, I recommend this hotel highly and would stay there […] the next time I'm in the area. Read moreGenuine Hotels.com guest review
Excellent hotel. Prime location, greeted by all staff. Very clean hotelGenuine Expedia guest review
"Perfect in every way!"
I thoroughly enjoyed my experience at this hotel! It was a wonderful experience and I don't have a single bad thing to say about it (which is unusual for me!!). I highly recommend this hotel!Genuine Expedia guest review
"Nice hotel close to Metro."
It was a great place to stay. It was clean. Beds were comfortable.Genuine Expedia guest review
"very pleased,great staff and accomodations"
From the moment of our arrival through the time of our departure, we were treated as if we were personal guests of the West in family. The hotel staff were kind and accommodating. The room and common areas were well maintained. The hotel was also conveniently located to public transportation as well as the downtown area. When we are in the DC area, […] we look forward to future stays at the Westin. You will not be disappointed! Read moreGenuine Hotels.com guest review
"Excellent Comfortable Gracious"
Our stay was very enjoyable. . The heavenly collection beds are amazing... The staff was very gracious. .. There is a free shuttle that will take you to the metro..and to the shops and restaurants in old town. ..We took long walks in the quaint little neighborhoods.made for a very relaxing romantic weekendGenuine Expedia guest review
Great restaurantGenuine Hotels.com guest review
"Clean hotel and rooms"
The images on hotel.com were a little misleading. I thought I was getting a nice club suite/room with a beautiful bathroom, but the club room ended up being an average looking room. Overall hotel was clean. I really liked their workout area.Genuine Hotels.com guest review
The people at the hotel were extremely nice and attentive.The lobby area and the restaurant both look modern and inviting. The hotel was fully booked so I ended up in a wheel chair accessible room, which I didn't need. That was not at all an issue but there were several things I noted about the room. There was no storage on the sink, which was attached […] to the wall so a chair could fit under it. But still...no room for your toothbrush? There was no soap dish in the shower. This really seemed odd. If someone is physically challenged they still need a place to set their soap and shampoo bottle. I resorted to leaning it on the had rail, not very effective. Towels are no where near the shower. They are on a small Metro shelf about 8 feet away from where you need them. Finally, the floor in the bathroom was dirty. I assume it was that way from tires but I don't see why it couldn't be cleaner. So... I would say, just average. Read moreGenuine Hotels.com guest review
This hotel was extremely clean and the staff was helpful and very nice. I would absolutely stay at this hotel again. The restaurant at this hotel was reasonable and very Delicious. I cant say enough good this about this hotel. They were FABULOUS!!!!Genuine Hotels.com guest review
"Nice Hotel, not a nice Westin"
If this were a Hampton Inn, my review would be stellar. It was a great hotel, a little loud, the HVAC was loud and going off and on all night and the room was very forgettable. Just not things you would expect from a Westin. It was clean, great service and nice location. Other Westins (Phoenix for example) are extraordinary. This is just a place to […] lay your head. Read moreGenuine Hotels.com guest review
"Our Stay at the Alexandria-Westin"
Everyone was friendly and helpful..there was a misunderstanding regarding our morning hour breakfast; but that was straightened our w/o too much trouble, and Thanks to your staff for that!!!. The breakfast's were always very tasty and the wait staff courteous . Thank you all for your giving spirits . Sandy Danielson.Genuine Hotels.com guest review
Loved hotel. Wish pool had opened earlier.Genuine Hotels.com guest review
"Nice and quiet"
We stayed at the Westin for an extended weekend of sightseeing in and around DC and Alexandria. The hotel is top notch, very clean and accommodating. They will drive you to and from most spots in old town Alexandria, and the train to DC is only a few blocks away. There are lots of restaurants nearby if you don't wish to travel, and the hotel provides […] a very quiet, safe, and relaxing spot to unwind after touring the area. Wonderful hotel Read moreGenuine Expedia guest review
"Not The Westin I Was Expectin'"
I paid for the Westin, but what I got was a really nice wooden clock to look at on the way to my room. The rest was a bit of a disappointment. A Westin room should be spacious, its $4 bottle of filtered water should be complementary and I should have access to free WiFi. When you book the Westin you expect a certain level of service and comfort. In […] my daughter's words--there should be a parfait in the fridge. Otherwise, its the Holiday Inn. In their defense, the front desk staff were helpful and well informed. Read moreGenuine Hotels.com guest review
"Not in an activity hub, but very nice"
There is not much to do in the immediate vicinity, but the Metro is a short walk away and the hotel is very nice. Rooms well equipped and comfortable. Staff very courteous and helpful. Restaurant is a good alternative if you decide to stay in for the night. Exercise facility has the basics and rental clothes were brand new and very convenient. Pool […] closes at 10 and shop in lobby had somewhat unpredictable hours. I've stayed here twice and will likely return. Read moreGenuine Expedia guest review
"Incredible Service and legitimate exercise room"
We stayed here for a family trip to DC. Hotel service and overall experience was fantastic. Hotel was less than half a mile from metro station which was perfect. Nice neighborhood with plenty of choices for dinner, etc. Kicker was a legitimate exercise facility which is rare in hotels. Reasonable selection of free weights and exercise machines. As […] others say, wifi and parking was extra which seemed weird. Read moreGenuine Hotels.com guest review
"Nice place; too bad they nickel and dime you"
Well located, close to Old Town, King Street station, etc. Literally 15 minutes from Reagan National. Modern facilities; rooms have no character but are perfectly comfortable. The gym could use a couple more pieces of equipment (it has the room), but ok, I can live with that. Now we get to the nickel and diming. (1) Valet parking is $26/day. PER DAY. […] So if you check in on Monday and leave on Wednesday you are talking about $78, even if you never use the car. You can park across the street for $10/day. (2) They have a fridge in the room, but no more minibar. If you want something on the typical minibar list, you can order it from room service. BUT, in addition to the usual inflated item prices, you pay a service fee plus a $3.50 delivery charge. (3) I pity the poor guest whose phone dies and he needs to make a local call in the room ($1.50), or whose laptop dies and she need to use one in the business center ($15 and up for internet access). (4) My biggest gripe - high speed wi-fi, which isn't really very fast, is $14.95/day. It really bugs me when a high end hotel won't provide free wi-fi. So would I recommend the hotel? Based on convenience and comfort, yes. But the add-on charges, particularly the wi-fi charge, would make me look for alternatives in the area. Read moreGenuine Expedia guest review
Very nice hotel. Service was wonderful, everything was very clean and comfortable. The room (two double beds) was small for a family of four, but we made it work. We appreciated the shuttle, but the hotel is not the best for DC tourism, which is what we were doing. It was a bit of a slog everyday to get downtown. We appreciated the Whole Foods a few […] blocks away to get rations. The hotel pool was small but nice and warm, and with a full-time lifeguard! What a luxury. We had breakfast at the hotel which was good, and ordered room service dinner one night which was nothing exceptional and of course quite expensive. The building and rooms were all very quiet. Read moreGenuine Hotels.com guest review
Excellent stay!Genuine Hotels.com guest review
"Overnight birthday surprise"
I booked the stay at the Westin as a surprise for my boyfriend's birthday. Right after booking I called to request a high floor room with a view and also asked if they had any romantic amenities. The clerk was very helpful and assisted me in picking out wine to be set up in the room when we arrived. I was told to call 30mins before arrival to allow […] the amenities to be set up which I did. When we arrived the desk agent was very accommodating. There was a bit of a delay with the amenities as the room was changed but the agent was very discrete in keeping them a surprise. I don't know what my original room was but we ended up on the top floor with a great view of the courtyard and beyond. The room was great with a lovely shower in the bathroom and a FANTASTIC bed. We slept so comfortably we didn't want to leave. Thank you Westin for helping me make my boyfriend's day special! Read moreGenuine Hotels.com guest review
"Quiet Urban Oasis"
This was my 4th or 5th time in this hotel and I've never been disappointed. Staff is very accommodating and eager to please.Genuine Expedia guest review
"Very nice hotel. Not much to do."
This hotel is immaculate and I enjoy it every time I attend a meeting there. There is not much to do unless you take the trolley to King St or the Metrorail. Very few places to eat nearby or within walking distance.Genuine Expedia guest review
Very niceGenuine Hotels.com guest review
"Great location and hotel."
We were not too sure that we picked a great location when we arrived but it turned out perfectly for our needs. Access to the Metro ( the only way to go to DC proper ) and Old Town Alexandria was simple. The hotel itself was near ideal; comfortable, clean, nice restaurant/bar, wonderful shower. The only negative that we found was the noise in the next […] room, on day 1 , of our 4 night stay. It was not an issue the other 3 nights. Overall it was an excellent value, with free on street parking available after 5pm and weekends. Read moreGenuine Expedia guest review
The hotel was splendiferously beautiful! My room was nice. The bed was awesome :) I loved the lavatory (shower)! I was not aware that it was a pet-friendly hotel. I love animals; however, the barking was a little annoying coupled with the noise from the train. I could hear noise from adjacent rooms (maybe above me). The location was great, and the check-in […] was expeditious! I did not get the gentleman's name who assisted me (apologies); however, he was exceptionally professional!! Thank you! Read moreGenuine Hotels.com guest review
We celebrated my girlfriend's birthday with some class. Great hotel, room service breakfast was great, clean and very sophisticated hotel. ThanksGenuine Expedia guest review
"Excellent location near Old Town Alexandria"
We were just there for one night--an uneventful stay.Genuine Expedia guest review
The room was great and the staff was very helpful!! The free shuttle to old town was awesome!! Bed was very comfortable and the rain head shower was nice.the location was great for what we where doing that weekend and will book with them again!!Genuine Hotels.com guest review
Awesome. Will definitely stay here again.Genuine Hotels.com guest review
"Best location for the USPTO."
This was my first stay. The hotel has a number of very good points but I was baffled when the first day I called and asked that a room service menu be delivered to my room since it was missing but it never arrived. I repeated the same the second and third day without any menu being delivered, despite promises that she would personally bring it to my […] room. I finally found a room service menu in the hotel gym and took it to my room. Very uneven guest service. I also found that the business center was lacking and more expensive than I expected. I typically prefer Marriott but I thought I would try Westin for this visit to the USPTO in Alexandria. I'm not sure where I will stay next time. Read moreGenuine Expedia guest review
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