The rooms were nasty. The carpet baseboards were falling off and being propped against the wall. The carpet was wet in front of the sink from an obvious leak. The bathroom was so dirty that we showered with our shoes on.Genuine Hotels.com guest review
"Good Football Hotel"
We stayed here for an Auburn football game, so the room was mainly just for sleeping. There were several issues with the room, but the staff handled them promptly. We would stay again if coming back to the area. Breakfast included with room was also good.Genuine Hotels.com guest review
"Auburn football weekend at reasonable rate."
Older hotel with doors opening to outside. Room was clean and quiet. Bed was comfortable. Easy access to freeway.Genuine Hotels.com guest review
"Better than expected"
This is an older, motel style, Quality Inn that has been well cared for and has a very good staff. Our room was clean and everything worked as it should. The bed was comfortable and extra pillows and towels were available upon request even though every room was full due to it being homecoming weekend for Auburn University. the staff was friendly whenever […] we encountered them and they even provided free goodie bags with bottled water and snacks at the front desk before the football game on Sat AM. Overall we were very satisfied with our stay. Read moreGenuine Hotels.com guest review
"Needs an upgrade"
Lobby smells of dead fish/motor oil. Check out staff was kind of indifferent to whether they wanted to get to the desk to check me out. Desk chair in room was broken. Room smelled like someone had been smoking. Overall kind of shabby.Genuine Hotels.com guest review
"ROCKING COMODE IN BATHROOM"
staff was very professional and pleasant to deal with. Breakfast was very good and plentiful. grounds and pool were well kept.bath room need a little tender love and care. Comode was not anchored to floor and rocked like a rocking chair, skink leaked, and bed was broken. due to great staff and good breakfast I give them a three.Genuine Hotels.com guest review
The rooms was really nasty I'm not just going off of mines we had three rooms total and all three was the same I wouldn't recommend this to anyone not one personGenuine Hotels.com guest review
"Great spot right before Auburn"
A friend and I was going to a weekend wedding in Auburn and the guest hotel was not in our budget. I needed to stay close to Auburn and this hotel was perfectly convenient because it was right off the 85hwy. It was also very affordable and the quality was fine and correlate to the rate. Check in and check out was easy. Also, I was able to map the distance […] from the hotel to the wedding events because your website was helpful showing that. Read moreGenuine Hotels.com guest review
It was very pleasant. The personnel exhibitted the quintiscential "Southern Hospitality" to an "out-of-towner" like me!!!Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you so much for taking the time to write us a review! W hope to see you again! Sincerely, All Staff and Management
"Got to room late"
When I pulled back the covers I found cash register receipt and chip crumbs in bed where the sheets obviously weren't changed from the last person in the room. Towel hanger falling off the wall cracks in the wall and the wind whistled through the door like a flute.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you for taking the time to give us feedback! We are very sorry to hear that your stay was not more than satisfactory and we will be working harder at fixing the issues you encountered during your stay! Sincerely, General Manager
I totally enjoyed the quiet. I traveled with dogs and there was a field behind the hotel where I let my dogs off line for a while. Staff was courteous mostly. Bed was very comfortable and I slept very well. If I ever need to stay in that area again I will stay there. Nice place and pet friendly.Genuine Hotels.com guest review
Response by Quality Inn Opelika Dear Traveler, Thanks you so much for your feedback! We look forward to your future visit! Sincerely, All Staff and Management
Rooms are old looking and not well kept up. First room fire alarm was beeping and hotel phone didn't work to call front desk. They switched our room but the next room had dirty sheets so had to have bed remade! Staff was pleasant and accommodating but their first suggestion was to take battery out of alarm. It is not the staffs fault that the property […] is not well maintained. The bed was comfortable was it had clean sheets on it. Read moreGenuine Expedia guest review
Will say the folks working the front desk are very polite. The room is very dated. Latches on the doors are broken off. One of the students traveling with us was locked in the bathroom for an hour because the door did not work. Again the gentleman that brought the hammer and crowbar to beat the lock off was very nice.Genuine Expedia guest review
The hotel was clean and service was good. The area was a little daunting.Genuine Hotels.com guest review
I enjoyed my stay here and would stay here again. The front desk clerks were very accommodating and helpful. I would recommend this hotel as a nice place to stay.Genuine Hotels.com guest review
"Typical college football hotel"
While the room is what I expected at a "dated" Quality Inn Hotel, the staff at check-in and check-out were very nice. Even when my wife just went to the desk to ask a question they were more than accommodating !!! The room as I said was very dated. The linens were clean but definitely need to be replaced. A little drano in the bathtub would be very […] useful. I am sure the outside perimeter rooms were a little noisy due to the location, but my inner courtyard room was not a problem. All in all, I would recommend the property if you are going to a Auburn home game and they have availability ! Read moreGenuine Expedia guest review
Response by Quality Inn Opelika Dear Traveller, Thank you so much for taking the time to provide us with valuable feedback as it is important to our success! It gives me excitement to hear that you enjoyed our staff service! We hope you will join us again at the next football game. Thanks, Radhika Patel General Manager
Room was neat, clean and the beds were very comfortable. It looked as if the motel had been recently remodeled. Will plan to stay again when in town for football game. Great value for the price!Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you so much for your positive review! It is a wonderful feeling for a guest to recognize the hard work we have been putting in the property these past couple of years! We will continue to improve and we hope you choose us again. Sincerely, General Manager
It was a nice hotel. Enjoined my stay.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, We are happy to hear that you enjoyed your stay! Thank you for taking the time to give us feedback and we hope that you will choose us again! Sincerely, Radhika Patel
"Horrible and disgusting--stains on sheets"
The sheets had stains on them, the comforter had stains, the room smelled horrible and stale, the carpet was so dirty it made our feet black to walk barefoot, and the bathroom looked like it hadn't been cleaned in weeks. Disgusting. We will never stay there again and we will tell our friends how bad it was.Genuine Hotels.com guest review
"Loud location near highway noise"
On the day of check-out the housekeeping staff loudly pounded on the door early in the morning. The housekeeping staff could be heard yelling back and forth to each other in the parking lot. Traffic noise was loud as was the constant car door openings and beeping sounds of locks being engaged. A very unpleasant stay.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, We sincerely apologize that noise level was unsatisfactory on this football weekend. Unfortunately, it is difficult to control the noise level on a full weekend. However, we can control the staff's noise level and we have and will continue to take strides to do better in this aspect. Once again, we apologize for the unsatisfactory stay. Sincerely, Quality Inn - Opelika, AL
"Hotel close to Auburn for game weekends"
This hotel was acceptable for a nights stay in a very crowded town on an Auburn football game weekend. The staff was very friendly and helpful. However, the room was not very clean.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you for taking the time to give feedback on your stay as this is very important to our improvement. I'm happy to hear that you enjoyed the energy from the staff and will be looking to improve the cleanliness of the rooms. We hope to see you again! Sincerely, Quality Inn - Opelika, AL
"Auburn Football game"
Overall the stay was accommodating. I stayed one night with might son and we were both comfortable and felt safe. The staff was very nice and helpful. I would stay again.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you so much for your wonderful feedback! I'm happy to hear that our staff was nice and helpful during your stay. We hope to see you again soon! Sincerely, Quality Inn - Opelika, AL
"Last resort for a football weekend"
After reading other reviews, I was hesitant to book here for two nights ... but being a football weekend in Auburn, my options were very very limited (and I was by myself) so I booked. Now I understand. This hotel is freeway close and only about 10 miles (15 mins) northeast of Auburn. The front desk staff were very professional on check-in and check-out. […] Hotel exterior is OK (typical Quality Inn standards), but the room was very disappointing: (1) the toilet was loose and rocked when sitting down; (2) the tub drain was very slow ... I was standing in about 6-7" of water after a 10 minute shower; (3) one of the lights next to the bed did not work; (4) the clock did not work; (5) the upholstered chair and ottoman had fabric that was extremely worn and frayed; (6) the hangers were very dusty (which I didn't realize until after I hung a couple shirts on them). Since the A/C would run continuously, I would shut it off before going to bed. My room was in the rear of the complex and was very quiet ... even with several big rigs parked outside when I awoke in the morning. The breakfast buffet provided the usual muffins, waffles, etc ... and was filling. Bottom line: The bed was comfortable and clean and the hotel was quiet ... but if you're traveling with your significant other, you may want to pursue other area options. Read moreGenuine Expedia guest review
"Acceptable for a quick stay"
Attended a night game at AU, and was only in the room for 6 hours. Fine for that. $200 cheaper than the Hampton in Auburn. Will do the same thing again. The Staff was exceptionally friendly.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you so much for your feedback and compliments toward the staff! We look forward to seeing you again! Sincerely, General Manager
"Quality hotel close to Auburn University."
The hotel was close to interstate and took about 15 minutes from Auburn University to get to (in game day traffic). The staff was very friendly. The accommodations are a little dated but the price was very economical and included a continental breakfast.Genuine Expedia guest review
Response by Quality Inn Opelika Dear Traveler, Thank you so much for your positive feedback on our location, staff, and price! Unfortunately, our property is older. However, we have been continuously been working to improve on our including the purchase of new flat screen tvs, newly painted exterior, new mattresses etc. We will be continuing to improve and we hope to see you in the future! Sincerely, General Manager
The air conditioner did not keep the room below 80 in the afternoon hours. It cooled off a little bit in the evening. The worst part about the stay was how disgusting the room was. The sheets had stains on them. When I turned on the tub in the bathroom, a bunch of hair shot out of the drain through the rest of the tub. The cleaning lady was walking […] around in a pair of almost see through worn out pink pajama pants. She was going from one room to the next with a bunch of keys. I will never stay in another "Quality INN" There was certainly no Quality to this hotel! Read moreGenuine Hotels.com guest review
"Closest thing I could get to auburn univ on short"
Disgusting-trash was left in trash cans from previous guest. Floor not vacuumed, child's toys left behind. Air Conditioner didn't workGenuine Expedia guest review
At first glance the room was decent, but the bathroom was dirty. The advertisement for hot breakfast buffet was inaccurate. The breakfast was awful. The only thing hot was the waffle, not to mention the fact that there was no microwave to even warm up the cold food. The coffee was even horrible.Genuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Okay for a last minute stay."
Staff was very friendly and helpful. Hotel is tired and old but very convenient to key locations.Genuine Hotels.com guest review
"Not Bad At All"
Was a bit afraid after reading the reviews on this place, but they had the last room available on graduation weekend so this was my only option. However, I was pleasantly surprised. The room was clean and perfectly acceptable. I travel for business and generally stay in nicer hotels, so my standards are high. This was a perfectly acceptable motel.Genuine Expedia guest review
"worst hotel experience ever"
We reneted two rooms. One room had dirty socks left in it and the other room the toliet did not work the next morning and the shower did not work. I went to front desk and they asked if i wanted maintenance to come to look at it and I said we really need to shower because we have to go to our son's college graduation. They put us in another room and […] it looked like it had not been cleaned in a very long time. The staff was very patonizing and did not care. Read moreGenuine Hotels.com guest review
"Worst hotel I've ever been to"
I have never stayed in a more disgusting hotel. Everything looked dirty, the cable cord for the tv was broken, there was dirt in the ice machine, it was in a very sketchy part of town and the stairs to get to the second floor were on the opposite side of the building as the rooms and I was frightened to walk up alone, and the cleaning lady that came […] in in the morning was extremely rude and barged right in when we repeatedly screamed "were still sleeping". This hotel is absolutely repulsive and I do not recommend anybody stay here. Read moreGenuine Hotels.com guest review
This hotel was next to a truck stop. Prostitues walking around outside. I would not recommend this hotel for a business stop!Genuine Hotels.com guest review
For what we needed the room for (quick spend the night stay to not drive home late) it was o.k. I did call the hotel to advise them that I would be a late arrival (they had my credit card on file for that reason) and I was addressed rudely by the person answering the phone. She basically asked me three times "what time will you be here!" finally after […] the third question, I told her a time, but I had to raise my voice and talk to her sternly to get her to be quiet and listen -- I have called many a hotel to advise of late arrival and I have never been treated like that on the phone, Very rude. I will avoid staying here in the future if at all possible. Read moreGenuine Hotels.com guest review
"basic, but pleasant and comfortable"
i had read terrible reviews of this hotel, but needed a place to stay for a ball game. i was pleasantly surprised. although not a 4 star, this place was comfortable. the front desk staff was pleasant and very willing to accomodate. the first room i was given had trouble with all of the outlets and lights. i was given another room a few doors down and […] the front desk and maintenance was very apologetic. the beds were very comfortable and we had everything we needed. i would not hesitate to stay here again when i come back in the fall for football games! Read moreGenuine Expedia guest review
"Staff was GREAT"
I will most likely not stay there again. The staff was GREAT. The fridge in the room was full of mold and mildew and could not be used. It should not have been in the room. The curtains would not stay together so the morning was bright and sunny. There was no electrical outlet in the lobby ladies restroom and there was NO SOAP in the ladies room at […] the back entrance to the lobby. Read moreGenuine Hotels.com guest review
wont go back... very run down and in overall disrepair. limited exterior lighting, with outdoor room entrances. Not good. Won't come back for any price.Genuine Hotels.com guest review
"Used Condom at bedside. Really?"
As I walked into the room, the first thing I noticed was the large stain on the bedskirt. Since this was a low budget stay for me and the rest of the room appeared clean I decided to overlook and stay somewhere else for my next stay in town. There was a big gap between the headboard and the bed and my pillow fell through. When I retrieved it, looked […] back at where it fell to make sure I can still use the pillow. Oh my God! It was dirty back there and most of all there was a used condom. I felt sick inside knowing that I was sleeping in close proximity to something like that. It was already 2am when I discovered it and because I was a woman alone in a strange town, couple with the location of the room at the back of the hotel, for safety purposes I choose not to call the front desk to report it because I did not want anyone knocking on my door that late at night. I took pictures and video footage with my iPhone and show it to the front desk on my way out. By the way, I did not go back to sleep that night. Read moreGenuine Hotels.com guest review
"Just keep driving."
I travel a good bit and know what to expect for the amount I had to pay per night. The toilet ran constantly, the furniture was stained, carpet dirty, towel rack and toilet paper holdeer were literally falling out of the wall. I actually felt dirty when I left that place. The bathroom in the lobby had no soap in it. I could understand if this were a […] $40 a night dive, but this was ridiculous. I will say though that the staff was very friendly and professional, but that is were the compliments end. Read moreGenuine Expedia guest review
"Friendly, but sub-par."
The full length mirror had been pulled off the bathroom door and hiden behind the dresser. The weather stripping had been half-ripped off of the front door and would flop around while the door was open and kept it from closing securely. The mirror on the wall was positioned directly behind the TV - which is very helpful to anyone changing the plugs […] on the back of the TV, but not for anyone wanting to use the mirror for anything else. The tile in the bathroom, while new, was missing a large section by the door. The bathroom tub drain was clogged, so the water was up to my ankles. The receptionist, who was very friendly and pleasant, told us to just "swing by the desk later and pick them up" for more towels when we requested them due to our tub leaking. Read moreGenuine Expedia guest review
I enjoyed the stay, and the breakfast was good! The only thing I didn't like was the slow Internet and the shower. It drained slow and the shower head was not working right. Water also ended up all over the floor because of that. The bed was nice. Overall good stay!Genuine Expedia guest review
"close to the concert we went to"
IT WAS NICE. THE ONLY THING WAS WE HAD TO GO AROUND BACK AND GO UP THE STAIRS TO GO TO OUR ROOM AROUND THE FRONT. AT LEAST WE DIDN'T HAVE ALOT TO CARRY UP. OTHER THAN THAT IT WAS GOOD!Genuine Hotels.com guest review
"Not my first choice"
Bed & Pillows were comfortable. There were 2 dirty socks hanging on the luggage rack. The towels were old and stained - but clean. Breakfast was OK, nothing outstanding. Staff was nice. Needed a room and this was all that was available.Genuine Hotels.com guest review
Pretty awful. Night manager not at all friendly. Room kinda dirty. Phone was gross and did not work. No Wi-Fi code given and could not reach front desk to get it. Burns in bedspread in non-smoking room. No blanket. Only two thin towel provided. The good things were the housekeeping staff was friendly. The room smelled fine. The towels and sheets seemed […] clean and the breakfast was better than average. We were only there for 8 hours, thank goodness. You decide. Read moreGenuine Hotels.com guest review
"Run, run keep running"
When I check in was clean nice updated staff friendly enough...when I go to my room or should I say walking to my room water was running off all the AC units, they were noticeably noisy, the pathway in need of policing, sweeping, painting, cracks need repair...should have turn an ran, room curtain falling down, sheer drape dirty, bathroom curtain dirty, […] iron had no selector know, in the shower pulled selector for shower alone, but both pickets flowed at a heavy pace so water ran from pipe blower and shower head on top, but this is what ticked me off my tv remote stopped working, so I went as far as to Chang the batteries cause I had so still didn't work, so my son had to manually change channel, the down button on tv was missing so if you passed a channel you had to continue until it cycled back, the power button was missing had to unplug to turn off, plugged back in next morning won't come on, on my way outto move my son in the dorm, I mentioned to staff my tv wasn't working, when I returned I ouldng get in my room key didn't work so went to front office got it re-keyed, got in my room it was clean tv still broke I was too tired to go back to front office and since it was my last night I used a pencil eyeliner stick in power button slot to turn on and off tv that night... Read moreGenuine Expedia guest review
Broken door, broken bath tub, loud, just nothing good to say.Genuine Expedia guest review
This is possibly the worst hotel that I have stayed in. The bathroom had not been cleaned. The refrigerator in the room was rusty. The sheets were dirty. Very, very, dissatisfied.Genuine Hotels.com guest review
"get you out of a tight"
Well, I was in a bind and needed a room fast and this was the only place around that had one. The rooms need to be remodled bad and my husband and I kept laughing about a stain on the floor that was looking like it might have been a dead body at one time. Definity not somewhere you'd let your children crawl around on the floor but it was a bed non the […] less. Read moreGenuine Hotels.com guest review
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