"Enjoyed our stay"
We have stayed at the Ellis a few times before and always had a nice time. This is probably our favorite hotel in downtown Atlanta. The valet parking at $25 is pretty high, though you can park yourself in a nearby garage. I look forward to the next time we stay here.Genuine Hotels.com guest review
First time I stayed at the hotel and the staff was very friendly and kind It is a boutique hotel and the accommodations were great. I highly recommend the hotel. Price was competitive and loved the location.Genuine Expedia guest review
The room was very clean and comfortable. Moreover, the location was great. The hotel was located near all of your main venues. I had a great stay!Genuine Hotels.com guest review
"Quiet, clean and comfortable"
The staff was very friendly and helpful, valet staff was courteous and offered direction.Genuine Hotels.com guest review
"Celebrated my birthday"
I loved the location! I just didn't like that the bathroom I saw online was not the one I stayed in! Also, the bathroom wasn't clean. For the amount of money spent, it should have been better.Genuine Hotels.com guest review
Went for the Falcons game and it was perfect walking distance of not only the GA Dome, but everything! Wonderful room and all the people were extremly nice! We'd definitely stay again!Genuine Hotels.com guest review
"Staff was super curtious and rooms were very clean"
Room was not very roomy but otherwise very nice! Very clean! Security with room card was wonderful. Felt very safe!Genuine Expedia guest review
Loved The Elllis Hotel, Loved the location ! Lots to do near by......Genuine Expedia guest review
mediocre at best -- broken service elevators impede service -- understaffedGenuine Hotels.com guest review
"Ok hotel. Small room."
Nice location, but small rooms. Too many issues with our reservation, and poor housekeeping. Towels were not restocked, hair dryer didn't work, and keys conintually stopped working. Elevator out on last day. We booked two nights separately, and the hotel had issues all weekend linking our reservations. They reassured us numerous time that the reservations […] were linked, but we were locked out of our room anyway. Then they had trouble finding our second reservation. Getting to the valet parking was also a major issue given all the construciton in the area. Read moreGenuine Expedia guest review
I really enjoyed my stay at the Ellis Hotel. The customer service was wonderful and all the staff was polite and courteous. I will stay again if I'm ever in need of a hotel in downtown Atlanta.Genuine Hotels.com guest review
"Great place to stay. Big ups to Jeff Hemingway."
Stayed over a busy weekend. Forgot to pack a t-shirt I bought at a concert. On a longshot I called and they recovered it and mailed it back. Nice place to stay and sleep in. Close to trendy pubs and downtown color. If you are in Downtown ATL you should NOT be staying in your room all day anyway. Great place to crash.Genuine Expedia guest review
The sheets were scratchy and the room was HOT! The air conditioner in the room was loud.Genuine Hotels.com guest review
"Nice rooms, hotel itself doesn't offer much"
The rooms were clean and nice enough. The hotel lobby always had music blasting, and it was a bit much when you're coming back from a long day. Parking is not included. You have two choices: $25 valet parking or $32 for nearby lot parking. The parking lot rates are not clear from the signage, so beware.Genuine Hotels.com guest review
The hotel was really nice and the rooms were clean. Guest services was great and very helpful. The parking was terrible, cheaper to valet. Overall, we enjoyed our stay at Ellis and would go back for another stay.Genuine Hotels.com guest review
Tub valve broken / Room view was the side of an old building and an alley-felt like you could reach out and touch the other building / Huge Clorox stain on carpet- looked like a crime scene / Water stood in tub-wouldn't drain / HAD to have valet parking because with all the construction in the area, you could hardly walk / We had a lot of complaints, […] so staff did take off the valet parking charge and said they'd send someone up right away to take care of plumbing problems. Valet was very nice - we couldn't find hotel and he said come on up the street and he'd stand out front and guide us in and he did. He also recommended a great restaurant we could walk to. Read moreGenuine Expedia guest review
"Hotel nice, rest staff rude, Construction zone"
Hotel room was very nice, clean. Front staff and bell man were very nice. Staff in the restaurant rude. Rest. empty with three tables full outside and they refuse to seat for late dinner after market, stating I didn't have a reservation. If the restaurant was full with others waiting like every other rest. in town, I would understand, but it wasn't. At […] 9:30pm, they claimed room service was closed and didn't have any food to bring when we got back to room. Right now (Aug 2013) major construction zone. Staff very friendly about it, but was kinda pain. Read moreGenuine Expedia guest review
"Close to everything"
I thought the room was a bit too small and it was slightly out dated. The room service bill was a rip off, but that was our fault for not reading the very fine print. It was ok but I wouldn't go back.Genuine Hotels.com guest review
"Great Location, Great Staff!"
Staff was extremely helpful and friendly. Service and food were also very good. Loved the location! Marta station is right across the street. While smaller than many on the strip it was worth the stay. It's now my go-to Atlanta hotel!Genuine Hotels.com guest review
"In the heart of downtown"
The Ellis hotel is a great hotel that's located in downtown Atlanta and is walking distance to a lot of tourist attractions. The hotel doesn't have parking and the hotel staff did not communicate or offer options as too where to put our car.Genuine Expedia guest review
"I expected better"
The hotel has a lovely modern lobby and with all the great reviews, I expected a chic boutique hotel experience. My room was small and the dresser/desk had visible scratches. The bathroom was average and smelled of strong cheap cleaning products. It wasn't terrible, just average. When a member of the staff asked about my stay and I told him it was just […] ok, he glibly replied, "well, it's just a place to sleep right?" Not acceptable. Read moreGenuine Expedia guest review
"Close to everything"
The hotel was conveniently located in downtown close to restaurants, sightseeing, Braves stadium and the Marta.Genuine Expedia guest review
"Fantastic Botique Hotel"
I was attracted to the Ellis for its previous reviews and very reasonable rates available through Hotels.com. The hotel did not disappoint at all--exceptionally decorated and well maintained room, great service from all staff members and helpful tips about the neighborhood by the front desk. For a downtown Atlanta location, this really can't be beat. The […] ONLY downside was some MARTA construction, so getting to the hotel was slightly complicated, but I think it should be resolved here soon. Stay at the Ellis! You certainly won't regret it! Read moreGenuine Hotels.com guest review
Parking was a nightmare. But the hotel and its staff were AMAZING.Genuine Hotels.com guest review
"The Ellis hotel on peach tree."
Downtown Atlanta. Right down from Hard Rock Cafe. Within walking distance of aqarium, coke factory, and CNNGenuine Expedia guest review
"nice hotel in great spot"
It was great to stay at an upscale hotel with out the chain.....we live in Atlanta and were staying downtown for several events over the weekend so we wanted to stay in a historical hotel. we picked the right one!! great atmosphere, staff was great.Genuine Hotels.com guest review
"Nice hotel at a good price"
There was a lot of road construction when I arrived directly in front making it difficult to access the hotel by car. When I checked in, the front desk agent was so busy answering one phone call after another from people with reservations trying to reach the hotel by car, that he was very quick in explaining everything the hotel had to offer to me. […] I didn't understand his explanation because of the pace he spoke, but because he was swamped, didn't ask him to repeat. I felt rushed. That was a negative on guest service. On the other hand, my room, while small, was well appointed. The shower was amazing. If you're just using your room to sleep, you'll be pleased with the space. Read moreGenuine Expedia guest review
"WAIT UNTIL CONSTRUCTION IS COMPLETE!!!!"
After arriving at the hotel, it literally took us 10 minutes to get there. That's because all sides of the hotel are blocked off by construction and detour signage. We eventually called after trying different routes, and only after being directed through an incredibly circuitous route then driving through the construction signs did we get to the front […] of the hotel. And we live in Atlanta! Walking through the construction to get to and from the hotel as we explored wasn't too great either. The only other issue we had was that the air freshener they used in the room was very heavy and cloying. We left the door open for about an hour as we unpacked and changed, and it was ok after that. All in all I WOULD recommend the hotel; great location, small but nice rooms, and friendly staff. But find out if construction is done before booking. Read moreGenuine Expedia guest review
"If you want to be disappointed, stay here."
Don't be deceived by nice pictures and friendly reviews, the staff themselves must be writing them, because there is no way this hotel honestly gets almost a 5 star rating. I picked this hotel hoping for an enjoyable comfortable get away with girlfriend and had far from it. From the moment we heaved open the front doors we were greeted with sneering […] employees waiting to take off with our time and money. We came in with only backpacks and the concierge literally took them off our backs when I could very well carry my own luggage, and save any tip, I asked for my things back and he grudgingly returned our items. Immediately after check in we proceed to find our room. The ladies who checked us in didn't even tell us where our room was, I thought perhaps the elevators would disclose the location. After waiting SEVERAL minutes for the elevators to arrive we popped in knowing no more than before we ascended. It took 2 tries and quite a lot amount of time until we found our room. Finally, we got in, eager to see our view my girlfriend threw back the curtains to show A BRICK WALL. A brick wall and a dark alley way with other persons windows looking into ours, was the scenic Atlanta view, lovely. Well Let's unpack and wind down, hmmm a bit steamy in here is it? What's up with this A/C. I follow the directions, this is air, it isn't too hard to control, then why is it so hot? I call the downstairs to complain, they send someone up, A/C is broken. And now I've run out of room to write. Read moreGenuine Expedia guest review
"Great Hotel Downtown Atlanta"
It was great for a weekend stay for my husband and I....I would love to come back!Genuine Expedia guest review
"Nice uptown stay."
Stay was very nice... Will be A-1 when trolley construction is completed. ThanksGenuine Expedia guest review
"will look elsewhere for price next time"
Room was fairly small, bed was comfortable. Current construction takes away from appearance outside. Staff was ok, only stayed one night and had no special requests. Overall it was ok, but for 170.00/night I will look at other options next time. Of course parking sucks, but its the city and thats the case at any hotel in the area I assume.Genuine Hotels.com guest review
"Nice weekend getaway"
This hotel is now one of my faves. I do plans to visit again.Genuine Hotels.com guest review
"The Ellis does Atlanta Proud!"
Yes the construction is a pain but the staff, room comfort and location more than make up for the inconvenience. Despite lost luggage that didn't arrive until the night before we left, we thoroughly enjoyed our 4 days. Room was very comfortable, plenty of room, room service, concierge, and car valets friendly and efficient.Genuine Expedia guest review
"Convenient and comfortable."
Nice hotel right across the street from the Peachtree Center Marta stop so the access from the airport is easy and fast. The hotel is charming and rooms are well designed. The staff is always pleasant and helpful. Nice find. I've stayed here on every visit to Atlanta for the last 2 years and have never been disappointed.Genuine Expedia guest review
"Would stay again but I was expecting a bit more."
Overall this hotel was a good place to stay. It was clean and the staff was extremely friendly.Genuine Expedia guest review
"Would stay again"
The only bad thing about the Ellis, which is totally out of their control, is the fact that the road is torn up right in front where you check in. A quick phone call and easy to follow directions from the front desk staff got me there without too much stress. My bellman became my buddy telling where I could find various things nearby. I'd stay agai […] n! Read moreGenuine Hotels.com guest review
"Nice and clean"
Hotel was very nice. Room was clean and hotel staff friendly. In the middle of a lot of night life if you want that. Directly across the street from a Marta station for getting to a sporting event, etc.Genuine Hotels.com guest review
"Not all it was cracked up to be."
Hotel was ok. It wasn't any better than any other hotel. It was impossible to get to the hotel due to trolley construction. It took an hour of turning in circles to even see the little valet parking sign. I paid too much for the same thing I could have gotten at Holiday Inn. Pictures and descriptions of rooms need to be updated to actually match the […] rooms. Almost got charged double for valet parking because some how another vehicle got placed with my room. Read moreGenuine Hotels.com guest review
"Convenient location and great staff"
Enjoyed our stay. The room seemed brand new except for the windows which didn't offer a very clear view to see the fireworks over Centennial Park and the view from the backside of hotel is quite unattractive although quiet. Bed was very comfortable. Staff was beyond friendly and were not only very informative but also interesting to talk to. Only con […] is road construction near hotel caused a 15 min. wait for valet to get car from parking garage. Read moreGenuine Hotels.com guest review
Overall, I'd rate this hotel as a definite top pick with only a few minor flaws. The room was fairly small, but very clean and tidy. The bed was extremely comfortable and we ended up getting the best sleep in months! My only major issue was the fact that it was impossible to get parking anywhere near the hotel, therefore making it absoutely necessary […] to use their valet parking service. This costs $25 per night and could get pricey for those staying for more than a couple days. Read moreGenuine Hotels.com guest review
"Great hotel for the price!"
Overall, had a great stay! Liked the closeness to World of Coca Cola and had nice restaurants and bars very close. Everyone we encountered working there was friendly and helpful! Would definitely stay at The Ellis Hotel again!Genuine Hotels.com guest review
awesome view, in the heart of downtown Atlanta, great stay awesome customer service, close to MARTA station and all the restaurantsGenuine Expedia guest review
The only issue we had with the hotel was all the streets surrounding the hotel were under construction - in a city we were not familiar with, this was frustrating. Once we got into the hotel, everything was nice and staff was VERY kind.Genuine Hotels.com guest review
Loved the hotel and the room was very lovely and quiet but currently the hotel has construction outside which made it very difficult to get to the hotel and the view from the room overlooked a construction site : (Genuine Hotels.com guest review
"Very nice, great location, small rooms"
The hotel was perfectly located across the street from the MARTA. It was modern and updated. Service was very polite. The rooms were very small with little room left aside from the bed but they were also very well planned so it was not a problem at all. I highly recommend this hotelGenuine Hotels.com guest review
Great service every time I am there they always treat me like i am at home Great JobGenuine Hotels.com guest review
Right in the middle of everything. Always a good time when we stay here!Genuine Expedia guest review
I reviewed this hotel on hotels.com before I purchased a room. The rooms look like they were a pretty decent sizes but they were small! The whole hotel was small; the lobby area, elevator, work out room, the bathrooms, just everything. I felt confined in a small space the whole time. However, the staff was very pleasant and the bed was great. I did […] not try the restaurant or whatever downstairs but, I will not pay a visit to this hotel, again. Read moreGenuine Hotels.com guest review
"Great people and a renovated classic."
This hotel was clean and comfortable. The staff was very friendly and fulfilled several requests beyond the call of duty. Classic building has been renovated to modern but friendly decor. The only hard part is approaching in a car. One way streets are challenging. Very handy to downtown events. i truly recommend it.Genuine Hotels.com guest review
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