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  • Hanalei Bay Resort
  • All hotels in Princeville, Hawaii, United States
All hotels in Princeville, Hawaii, United States
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1 room,  2 adults 
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Room 1:

Hanalei Bay Resort - Princeville

22.220133, -159.49293
3 stars
5380 Honoiki Road, Princeville, HI, 96722 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $139
Price Match Guarantee
3.5 72 5

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    Landmarks near Hanalei Bay Resort

    • Hideaway Beach Hotels - Kilauea 430 yards
    • Puupoa Beach Hotels - Princeville 580 yards
    • Hanalei Pier Hotels - Hanalei 980 yards
    • Hanalei Bay Hotels - Hanalei 1.3 miles
    • Princeville Golf Course Hotels - Princeville 1.3 miles
    • All landmarks in Princeville

    Nearest hotels to Hanalei Bay Resort

    • The St. Regis Princeville Resort
      5.0 stars
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    • Wyndham Bali Hai Villas
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    • Alii Kai
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    • LOVE LY CLIFFS RESORT STUDIO
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      "" Reviewed by a Hotels.com guest on Feb 25, 2013

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    Overview of Hanalei Bay Resort - Princeville

    Location.
    Overlooking Hanalei Bay and Bali Hai Mountain, Hanalei Bay is located along Kauai's North Shore in Princeville, Hawaii. The hotel is less than 2.5 miles from Hanalei Valley Lookout and is 6 miles from Hanalei Bay.

    Hotel Features.
    Hanalei Bay's 16 3-story stucco buildings sit on 22 acres and are surrounded by championship golf courses. 8 tennis courts, a freeform lagoon pool, a grotto-style spa tub and walking and jogging paths are located throughout the property. A complimentary shuttle to and from the beach is available.

    Guestrooms.
    Offering garden or courtyard views, the resort's air-conditioned guestrooms are decorated with Hawaiian-style tropical rattan furniture and ceiling fans. Lanais are furnished and rooms are accessed via exterior corridors. Some rooms have full kitchens and all rooms have a refrigerator and coffee tea/maker.

    Hotel rooms offer dial-up Internet access; all other rooms offer high-speed Internet access (surcharge for both). All rooms have standard service television and an in-room safe. Rollaway beds, cribs/infant beds and wake-up calls can be requested. In-room massages are available. Daily housekeeping is available for a fee. All rooms are non-smoking.

    Image of Hanalei Bay Resort, Princeville
    3.5 out of 5 Good (72 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    This was the best place! Although renovation was in the process, we still had a wonderful time. Location and the pool area were wonderful. I suspect the... prices will increase but we got a lot of value out of $115 a night! by a Hotels.com guest on 04/28/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $139
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Hotel

    One Bedroom

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Resort fee charged at hotel/condo
    • Check-in time starts at: 4 PM
    • Check-out time is: 10 AM
    • Minimum check-in age is: 18
    • American Express: American Express
    • Discover: Discover
    • MasterCard: MasterCard
    • Visa: Visa

    Amenities

    • General
    • Air-conditioned public areas
    • Barbecue grill(s)
    • Beach shuttle (complimentary)
    • Garden
    • Gift shops or newsstand
    • Patio
    • Picnic area
    • Swimming pool - children's
    • Swimming pool - outdoor
    • Total number of rooms - 250
    • See more facilities
      • Beach sun loungers
      • Complimentary grocery shopping service
      • Outdoor tennis courts 8
      • Tennis on site
    • Rooms (all rooms include)
    • Coffee/tea maker
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Hair dryer (on request)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Wake-up calls
    • See more room details
      • Access via exterior corridors
      • Air conditioning
      • Ceiling fan
      • Courtyard view
      • Garden view
      • Lanai
      • Refrigerator
      • Standard TV service
    • Services
    • Cell phone/mobile rental
    • Concierge services
    • Free parking
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Spa tub
    • Tour assistance
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Renovation information

    The property is renovating until 1 November 2013 (completion date subject to change). The following areas are affected:

    • Bar/lounge
    • Dining venue
    • Fitness facilities

    Guests will have access to the following alternate facilities during the renovation:

    • Outdoor pool

    Recreation

    The focal point of this tropical retreat is a freeform lagoon pool with waterfalls, an outdoor spa tub grotto, and a sandy bottom. Walking and jogging paths meander through the lush gardens to the beach below. Eight tennis courts are available for play, with a tennis pro on site daily for coaching and lessons (surcharges). Beach activity specialists rent water sports equipment and can arrange cruises, kayaking, and excursions (surcharges).

    Hanalei Bay Resort is located within the Princeville Resort, which hosts two championship golf courses, a health spa, tennis center, and horse stables, which are open to the public (surcharges for all). Within a 15-minute drive are Ke'e Beach State Park, Na Pali Coast State Park, Kilauea Point National Wildlife Refuge, and Limahuli Botanical Gardens.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Bicycle rentals nearby
    • Boat launch nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Pilates classes/instruction nearby
    • Rafting nearby
    • Rowing or canoeing nearby
    • Running track/path nearby
    • Sailing nearby
    • Scuba diving nearby
    • Snorkeling on site
    • Surfing/boogie boarding on site
    • Swimming on site
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • Resort fee: USD 5 per accommodation, per night

    Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
    • Phone calls (may be limited)
    • Self parking

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room high-speed Internet (wired): USD 10.36 per day (rates may vary)
    • Early check-in fee: USD 25

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Princeville, Hawaii, United States
      of
    22.220133, -159.49293
    Hotel coordinates:

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    Hanalei Bay Resort Princeville - Hanalei

    A short guide to Princeville - Hanalei

    The resort community of Princeville is on Kauai’s North Shore, with views of verdant mountains and the Pacific’s azure waters. Experienced surfers catch some of the world’s largest waves, while golfers enjoy first-class courses. Nearby, the Hanalei Valley Outlook offers a peek into Hawaii’s farming past. Area villages include Hanalei and Kilauea, home to the Kilauea Point National Wildlife Refuge.

    see all hotels in Princeville

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Hideaway Beach - 400 yards
    • Puupoa Beach - 600 yards

    0.50 - 1.0 mi

    • Hanalei Pier - 1000 yards

    1.0 - 3.0 mi

    • Hanalei Bay - 1.3 miles
    • Princeville Golf Course Makai - 1.3 miles
    • Lumahai Beach - 2.3 miles
    • Anini Beach - 3.0 miles

    3.0+ mi

    • Princeville Airport (HPV) - 3.3 miles
    • Wainiha - 3.5 miles
    • Kalihiwai - 4.1 miles
    • Tunnels Beach - 4.4 miles
    • Lihue Airport (LIH) - 19 miles
    All hotels in Princeville, Hawaii, United States
    Reviews
    • All (72)
    • Business (3)
    • Romance (11)
    • Family (8)
    • Friends (4)
    • Other (46)
    3.5 / 5
    Good

    Score breakdown (from 72 reviews)

    • 5.0
      (15)
    • 4.0
      (30)
    • 3.0
      (11)
    • 2.0
      (7)
    • 1.0
      (9)

    Average rating for:

    • Cleanliness
      3.5
    • Service
      3.5
    • Comfort
      3.4
    • Condition
      3.3

    Reviews: Overall

    • < Previous
    • Page 1 of 2
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    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    The grounds and the view are breathe taking. The room we stayed in was very old and dingy in need of a new face lift very badly. The walls hadn't been painted in years. The dining facilities since the fire. In a couple years I would consider going back here after the hotel is completely gutted. But I will say the grounds and views are very pretty.
    Genuine Hotels.com guest review
    3 night trip in Apr 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Great"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was the best place! Although renovation was in the process, we still had a wonderful time. Location and the pool area were wonderful. I suspect the prices will increase but we got a lot of value out of $115 a night!
    Genuine Hotels.com guest review
    4 night romance trip in Apr 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Wow, what views!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great front desk and overall service. Beautiful pool and very cool beach.
    Genuine Hotels.com guest review
    6 night trip with friends in Mar 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    "DO NOT STAY HERE!"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Room is very old. Decor and amenities sub par. Ants all over the bathroom. Staff made aware of issues but was not helpfull. Room was far away from everything, Had to walk in the back alont the trash bins, delivery areas, and construction. Asked to upgrade room but was told no available room. February is very slow and we saw plenty of rooms available […] and not many guest in the resort. Read more
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    sam
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "Average"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    I thought the rooms were very average (Especially for the price!) and there were small ants in my bathroom. The location is good.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "A bit disappointing...."

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      3.0
    Maintenance staff very cheerful and helpful but the front desk ladies were not so much. Room was nice but when the neighbors turned on their TV, we had to use ear plugs. Much of the resort is under construction, so check when it will be completed.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "great experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    we were assigned an awesome room and loved it, very clean and beautiful views. would highly recommend this resort
    Genuine Expedia guest review
    Other trip
    Feb 16, 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Very Pleasant Stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    We stayed a week at the resort and had a wonderful time. The staff was very helpful, the pool is large, and the beach is an easy stroll away (although swimming in the ocean is dangerous). I wold recommend trying to find out what unit you will be assigned, because a few of the ones in the back are low down with little light. We had such a room the first […] night, but the resort moved us to a higher and lighter room for the rest of our time there. Read more
    Genuine Expedia guest review
    Other trip
    Feb 15, 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair
    "Old"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Everything In the room is old and tired looking. Bed was fantastic. Balcony fantastic. Beach great. The front office not so friendly, however the transporters were very friendly.
    Genuine Hotels.com guest review
    Other trip
    Feb 14, 2013
    Lala
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "Great location"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Great locatoin but no restaurant and no room service awesome pool!!!
    Genuine Hotels.com guest review
    4 night business trip in Jan 2013
    Juju
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    I absolutely regret booking this hotel for our honeymoon. The room was very dated and seemed dirty. There were black things on our bedspread which I originally thought was rat feces, but after investigation, we believe it was part gecko feces, and part mold that flew off of the heating/AC unit right above our bed. Only turned that thing on once... There […] was a plug for our tub, but if not using it, there is just a big open hole to drain. We stayed there for 7 nights and our room was only cleaned ONCE. Apparently, they charge for daily cleaning service and daily towel service and parking and resort fees.... That means we had coffee in our room only one time, upon our initial arrival. They didn't even restock our coffee the one time they cleaned our room. Read more
    Genuine Hotels.com guest review
    6 night trip in Jan 2013
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Great Value"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    We were very pleased with our 3 night stay here. The area is perfect for walking and the resort has a beautiful pool area. The king bed was comfortable and we loved our stay there. We had a nice balcony with a view of the ocean where we ate our breakfast meals. We used the spa area as well and enjoyed it. We weren't sure if it would be nice because […] the price was lower than most other places but found it to be a great value. We hope to come back and stay there again. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jan 2013
    Jack and Leslie
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "Beautiful grounds, but dated facility"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    While the grounds and pool at the HBR are very nice, the units themselves left lots to be desired. These condo units are about the oddest designed units I have ever stayed at. The kitchen and living room are in one unit, and the bedroom is connected thru a door in an adjacent unit, even though both have bathrooms. Very strange layout with lots of wasted […] space. Our unit was in desperate need of updating, with wallpaper peeling off the wall in many places and tired carpeting. The ceiling fan didn't work and the television was small. In fact, they were working on updating several units in our building, and it is clear why. Ours just wasn't one of them. The place is built for tennis fans, with lots of tennis courts. The service seemed very friendly, and will "shuttle" you to and from the beach, which is a steep walk on your own. Read more
    Genuine Hotels.com guest review
    3 night trip in Jan 2013
    Kevin S
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Good location, small room, be aware of addi fees"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      5.0
    The hotel is very near to Quenes Bath, which is one of the best location for sunset. The room is clean but very small without desk. There is a small coffee table though. There is a desk outside. Be sure to add additional fees to your total cost. It is stated in the hotel descriptions. I was charged twenty five dollars for check-in fee and additional […] five dollars for each day. Read more
    Genuine Hotels.com guest review
    2 night trip in Nov 2012
    Yang
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Great hotel for the price"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    My wife and I were very pleased with the location, amenities, and service.
    Genuine Expedia guest review
    Other trip
    Nov 13, 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Solo female traveler"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The location and views from my room were great. The room was pretty outdated but for the cost, it was perfect. The only thing I didn't know was that for my room you didn't have daily housekeeping...which was fine but I didn't know ahead of time. The only other issue was my AC was on the fritz...would work one minute and not another, I called in the […] middle of the night about it...and the next day I had to call the front desk to have them check it out. They forgot all about me. They fixed it but I had all this dirt on my bed after they did and they didn't come in to check it out or clean it up. Otherwise, a very relaxing place and Margo, Richard and Zoel at the front desk were nice! Read more
    Genuine Hotels.com guest review
    3 night trip in Nov 2012
    Suzie
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Good for the price"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      3.0
    Good hotel. Very nice and accommodating staff. Very convenient to have the courtesy carts on call anytime. Rooms was clean but nothing to write home about. Be aware that Princeville is about as touristy and sterile resort-y as it gets but you're only a few minute drive from the nice casual town of hanalei.
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair
    "Not good value for the expense"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    I was surprised that there was no maid service. For our three night stay, we ran out of shampoo, conditioner, and coffee. We paid for a room with A/C, but it was broken the first night (and the maintenance people had left for the day), worked the 2nd night, and broke again the 3rd night (and once again, it was too late to have maintenance fix it by […] the time we discovered it around 9pm). When the maintenance staff fixed the A/C the 2nd day, I think they stepped on our bed because my side had dirt on it when we got back, right on the sheets because the bed was unmade... Not a great experience. Read more
    Genuine Hotels.com guest review
    3 night trip with friends in Oct 2012
    Recent Hawaii traveler
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "honeymoon trip"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    hanalei bay resort is nice and the view is amazing especially any oean view of bay and mountains. but make sure you have a new remodeled room as far as the bed is concerned. we stayed two nights in a room without and my new wife was hating life!!! so they moved us on the third and rest of trip was awesome. no restaraunt or bar service was kind of a […] bummer. but staff was very nice !!! would stay again. aloha Read more
    Genuine Hotels.com guest review
    5 night trip in Oct 2012
    mr and mrs wing
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    "Great View but nothing else"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    The room was sub par. I didn't shower both nights there because the bathroom looked dirty and most of the metal amenities in the room were rusted. As we were checking out we walked past another room being cleaned and saw there were much nicer rooms a floor above us and probably received a bad room since this is a timeshare hotel for owners and hotels.com […] guests don't get the best rooms. Also, customer service was pretty terrible at the hotel as well. The only redeeming experience was from the bell boy that brought our bags to the room. I would definitely NOT stay here again and either save some money going to a hotel of the same caliber a little inland or spending a bit more a night and going to a much better hotel. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2012
    Danny
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night business trip in Sep 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair
    "Hanalei Visit"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    We got the "Expedia Room" which was a room with no view, a nonfunctional TV and wall paper peeling off the walls. For added fee of $25 for a "resort fee", you get a resort without fresh towels and no trash pickup. The only benefit was being close to Hanalei Bay. The room had a musky smell. The bed was comfortable and the shower worked. The lower pool […] was better than upper pool. All 3 BBQs were out of propane. Maintenance crews replaced them quickly. The resort was clean. I was disappointed with the resort as it seemed worn out. Read more
    Genuine Expedia guest review
    Other trip
    Sep 18, 2012
    John
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Delight on the North Shore"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Wonderful location. Our room had direct view of the Hanalei bay and surrounding mountains. The property is very well kept and looks great and clean. The rooms are being upgraded so ours had some new furniture with more to come. Our 1 BR only had 2 full size beds, which seemed small to us. We were 5-10 minutes from the shops and restuarants in Princeville […] and Hanalei. The on-property rest. is being rebuilt at island-time pace. Overall a bargain for the location and views. Read more
    Genuine Hotels.com guest review
    2 night family trip in Sep 2012
    SG
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    5 night trip with friends in Aug 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    "Use AirBNB get much better value for less"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      1.0
    Didn't know you only get linens changed every 4th day Entrance to my room was though construction area, had to park clear on opposite side POF hotel. Front door extremely rusty with major water damage Faucet handles we're old rusty Screen door to outside hard to use Refrigerator propped on woobly folding table No on site amenities.
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Good Value in Princeville"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    We were in the Helconia complex, very convenient to the front desk and parking. Our ground floor view was wonderful of the Hanalei valley west wall. We had a daily view of a waterfall. Opening the lanai glass doors and listen to morning birds and rain showers. Place was quiet and the Monday Mai Tai pool party was fun and complementary! Bed was firm […] but comfortable with feather pillows. Plenty of clean towels. Room A/C worked fine without being too breezy or noisy. One coffee pack in the room, but if you want more its a $1.00/day and you get it from the Front Desk. Cleaning was on Wed. with fresh towels and toiletries (but no coffee pack). Everything worked, but fixtures leaked some and the tub enclosure was coming off the wall. There are no snack stores within the resort, but you can walk ~1 mile to Princeville Center. $25 cleaning fee and $5/day resort fee added to your bill at the end of your stay. 2 nice pools, one being very creatively designed with water falls and a sand bottom tide pool for kids. Convenient trail to beach and plenty of tennis courts if that's your game. Short drive to Hanalei, Tunnels, Ke'e beaches. Also walking distance to Queen's Bath. The Resort was installing rooftop solar during our stay, so they will soon greatly reduce their carbon footprint. Overall good value for a dated condo resort, but great location. Read more
    Genuine Expedia guest review
    Other trip
    Aug 26, 2012
    Steve
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Aug 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "Beautiful area, lack of amenities and service"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel area was beautiful. Wonderful view and amazing pool area. The room service was lacking (only cleaned 2 out of the 4 days we stayed). Also, the restaurant and amenity area burned down years ago and has not been rebuilt so there is no place to eat or lounge on the grounds.
    Genuine Hotels.com guest review
    4 night family trip in Jul 2012
    Lindsey
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Nice accomodations."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    The pool is very nice with rocks and a waterfall; bigger than average. The view of the mountains nice. It is located in beautiful Princeville. The rooms were clean but there are some parts of the complex in repair. It has an apartment complex feel as do most of the lodgings in Princeville with a much nicer pool than most. There are no onsite restaurants […] or fitness but great running paths on the golfcourse around the corner. The rooms were clean and it is priced below other facilities. I read a lot of negative online reviews but had stayed at the property 2 years before and was happy with it and will go back again. Read more
    Genuine Expedia guest review
    Other trip
    Apr 8, 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night trip in Feb 2012
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "Diamond in the rough (a little golf humor)."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    When we arrived we found out the restaurant had burned down but that was not really an issue. The room was in a far corner of the resort which would have been difficult to get to but the resort allowed customers to walk though their "service area". My wife and I nick- named it "the land of broken dreams for golf carts" because the old carts with flat […] tires were stored there, then there were the power outages. The resort lost power for an entire day and if it hadn't been for our rental car and my car charger our iphones and ipad would have been dead. Despite all of this the resort is in a very very good area, almost next door to the St. Regis, wonderful veiw from the balcony of jungle landscaping and a little Hanalei Bay. We walked every day through the area to local restaurants (a 2 mile walk in paradise). We would do it again for the same price but you need to be a little adventurous and keep a "hang loose" attitude. This resort is not for the uptight expecting perfection. Read more
    Genuine Expedia guest review
    Other trip
    Feb 22, 2012
    Reid
    US

    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair
    "More a budget motel than a resort"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel was empty, yet we were given the worst room possible. By the service road, away from everything, no view of anything and a room that was obviously never renovated. We peeked inside the room of another guest and their room (even in the same building but one floor up) was significantly nicer and obviously newer. Were I the owner of the resort, […] I certainly would have given guests a nice and new room as a free upgrade in order to get them to recommend the resort to future travellers. As it was, the additional fees ($25 for check IN???) and the poor location made for a rather lacking stay. The ants and cockroach as roommates didn't impress me either. Note well that the pebble beach is a long walk down (and back up). I would not stay there again and would not recommend it to my friends (Unless she was an old woman who liked tennis and never intended to go to the beach). Read more
    Genuine Expedia guest review
    Other trip
    Feb 6, 2012
    The Solsonas
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "GREAT LOCATION"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    The grounds of this hotel (resort complex, mostly for time-shares) are almost specacular, and the views of the coast from the hotel is awsome, especially in the evening as the sun sets over the mountains at the coastline. You can't go wrong at this place. They don't come in and clean up every day. You have to clean your own towels if you want fresh […] towels every morning, and make your own bed, but in my case, I make my bed even in places where they'll do it for you, so those things don't matter to me. Locaation in Princeville is perfect for someone who wants to visit Kauai, I don't think I could find a better location to be at in Kauai. I loved staying at this place, it was perfect for us. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Dec 2011
    Tom B
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "We don't want you to know how great HBR is."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My husband and I booked a "hotel room" at HBR on hotels.com and received a one-bedroom condo with full kitchen and washer/dryer. The condo was clean -- kitchen was immaculate. The furnishings were cute, comfy and island-themed. The amenities were fantastic, and the beach was a short (albeit slightly steep) walk away. The state bird, the Nene, visited […] us on the lanai almost every day! (No, we weren't feeding them.) The property's restaurant was closed due to a fire in July, but we didn't really miss it because we took advantage of the kitchen and nearby community grills. (This probably saved us a small fortune! And Foodland is less than 5 miles away.) This resort is not for someone who needs the most up-to-date in decor and atmosphere. It is not posh and had some flaws (small leak in the toilet, squeaky headboard that was remedied with a rolled-up towel). People complain that housekeeping doesn't visit everyday, but I can make my own bed and hang my own bath towel on the rack to dry and reuse. It is a comfortable, laid-back place to stay with many conveniences and a great staff. HBR may not be for everyone, and, for that, my husband and I are grateful. We'd like it to stay affordable and unpretentious. Read more
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "lovely!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was extreemly friendly and helpful! thank you!
    Genuine Expedia guest review
    Other trip
    Oct 11, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "Hot tub and Pool ROCKED!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel has the best hot tub ever! The pool wasn't too bad either. We got the room with a kitchen and separte bedroom and were quite happy with it. Our porch had a great view of the mountains, great plants and birds. Not too close to many places to eat so we bought stuff at the local markets and prepared it in out kitchen. We would stay here aga […] in. Read more
    Genuine Hotels.com guest review
    5 night romance trip in Aug 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Good for the money"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel was under construction due to a fire. Our room location required us to walk by the trash and maintenance building. We also had to walk four flights of stairs to get to our room. The landscaping and surrounding area is beautiful. I would have been disappointed with the hotel had I paid a steep price. However, I purchased it on a pre-paid package […] including a rental car for a very reasonable price for Hawaii. I would recommend the hotel so long as you do not overpay. Read more
    Genuine Expedia guest review
    Other trip
    Sep 4, 2011
    John R
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Hanelei Heaven"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Location, location, location! We had a spacious ground-floor room with an awesome view of Hanelei Bay and Bali Hai. Nothing fancy about the room, but the view was incredible. Lovely grounds, two nice pools, and pleasant staff. It's a pretty, half-mile stroll down to the shared Princeville Resort beach on a concrete path, but worth it. We will definitely […] go back! Read more
    Genuine Hotels.com guest review
    7 night romance trip in Jul 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    "Very disappointed"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    After walking down four flights of stairs to get to my room (no elevator) I discovered that it had a strong musty odor that wouldn't go away. (Later I saw water damage around the floorboards). I called the front desk to report the problem and request a different room and was greeted with polite indifference. Since there were no other units I had to […] find different accommodations (on my own, no help from them) and move out. When I attempted to get a refund on my unused nights, the hotel manager Guy P. refused to return calls either from myself or from Expedia. Never had such a bad experience with hotel staff! Read more
    Genuine Expedia guest review
    Other trip
    Jun 14, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Beautiful"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This is a beautiful place to stay, grounds are immaculate, pool is a fantasy. The restaurant is closed but the full kitchen took care of that. Dinner on our lanai looking out at a waterfall...
    Genuine Hotels.com guest review
    3 night trip in May 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "So, so"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel is actually the Hanalei Bay Resort and was recently using name Celebrity Resort with bad reviews. On my first night there I was placed in what can only be described as a dungeon. It was on the bottom of a hillside and dark and mildewy. I was able to change rooms on the second day and was advised that they 'always' place guests in that room and […] change them out the next day when they complain. There was no cleaning service for my four days even though I was promised it twice by front desk. Room was decent and location of hotel is spectacular (Kauai Northshore) but Princeville itself is a rich, heavily developed golf club community that looks more like Miami Beach than Kauai. Read more
    Genuine Hotels.com guest review
    4 night trip with friends in May 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    "Don't expect a hotel or condo!"

    • Cleanliness
      2.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    1. Nice landscaped location and view, the help very friendly. 2. NOT a HOTEL – it’s a collection of Time Shares/Condos, some of which are rented out. 3. Our room, not unit, was a 20’x20’ Guest Bedroom to our neighbor’s unit - NO kitchen facilities, no counter or cupboard for storage, the 4-cup coffee maker was in the bathroom. 4. NO microwave, even […] though they advertise one in every unit. 5. The refrigerator, in the bedroom set on a luggage rack, was a ‘Dorm’ sized unit – room for a six-pack only. The ‘safe’ in the closet was missing the lock mechanism. 6. Phone was not working when we arrived, two days later it was fixed after we asked twice. 7. The stopper in the tub was not working. 8. No useful HOTEL facilities – NO Bar, NO Restaurant. Rooms were not cleaned or beds made every day, twice a week was all, unless you pay $25 extra each time. If you want towels, soap, tissue or coffee any other time there was a $10 charge. We were aware of the $25 parking/resort fee and a $25 room cleaning fee when you check out (10 am!), not ALL these other fees. There were a couple of unheated swimming pools and a Jacuzzi, a souvenir store, and a small exercise room. 9. Since there are NO food service within walking distance you MUST RENT a car to go into Princeville or Hanalei. 10. Parking was off site – either a long walk or a call for a golf cart. It would be extremely difficult for those who could not walk any distance. Read more
    Genuine Expedia guest review
    Other trip
    Jun 1, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Would definitely stay here again"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I loved it here. It's exactly the kind of place I want to stay at when I come to Hawaii. Beautiful, low key and very comfy. I went paddleboarding one day and the instructor said I was staying at the best place on the island. The restaurant and lounge weren't open when I was there. But,the staff told me that someone just bought them and they would be […] opening soon. That was honestly, the only thing that was lacking here. The staff was amazing and extremely helpful. The have a great little fitness center (could use a few more machines) and offer yoga and some other fitness classes. I had friends that were staying at The Westin up the street and even they liked my place better. It just depends on what you're looking for. I didn't want a boujie, corporate atmosphere. I got a nice, little paradise. Read more
    Genuine Expedia guest review
    Other trip
    May 6, 2011
    Gina
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Very Good All Around"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    I was skeptical at first when booking , because of price , but was very satisfied with the surroundings , staff , and quality of my entire experience . I would stay again in a heartbeat !
    Genuine Expedia guest review
    Other trip
    May 3, 2011
    Ron W
    US

    Hanalei Bay Resort - Princeville
    1.0 / 5
    Poor
    ""Never again""

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      1.0
    Do not waste your time or money at this dump. I so mad I could spit.
    Genuine Expedia guest review
    Other trip
    May 1, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "Great View and location for a romantic getaway"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Beautiful view from our room with most sought sunset point of Hanalei bay. Very spacious rooms and amazing resort facilities. Had all extra charges even for room service. We are realy impressed and would like to go back to apt. 6103.
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2011
    Anisha r
    US

    Hanalei Bay Resort - Princeville
    4.0 / 5
    Excellent
    "A fun stay, great pool and grounds."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The studio with the sofabed was uncomfortable even for a sofabed. The adjoining door to the next room was not sound proof, you can hear your neighbor talking through the door. Despite those two problems the North shore location is great, the kitchen had everything you need, the pool and grounds are tropical and scenic. It is a long walk to the beach […] on a steep paved walkway but they offer a shuttle cart to and from the beach. The beach is great for snorkling and has a sandy shore. Do'nt be one of the many tourist who walk out onto the coral reefs, the reefs are living organisms, it looks like rock but it's not. I noticed too many people were doing this. Read more
    Genuine Expedia guest review
    Other trip
    Apr 2, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    2.0 / 5
    Fair
    "I'd never go back."

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    It's as good as it gets for the price I guess, but there's no restaurant or bar because it was 'recently sold', although I was also charged a daily resort fee. They do have a decent pool and hot tub, if you can find a moment when it's not occupied by others. The cleanliness or the hotel rooms and buildings were poor, the television in the room was probably […] a 15". No refrigerator in the room, and good food is a ten minute drive away. Don't be fooled by the condition of the lobby and pool area. It's a cheap place to stay, so if that's all you're looking for in a 'resort', then you should be fine. Read more
    Genuine Expedia guest review
    Other trip
    Mar 30, 2011
    John
    US

    Hanalei Bay Resort - Princeville
    3.0 / 5
    Good
    "It's a Trade-off"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      3.0
    The grounds, location and price of this hotel can't be beat. In exchange for this, the rooms themselves are moldy with a 70's feel. Wait, maybe its 80's, like Golden Girls-style. Our room had an adjoining door with a broken lock, there was doorjamb used for this purpose. Also, there are the kind of roaches in the bathroom that don't run when you turn […] off the light at night. Gangster roaches. It took 45 minutes for someone to bring an iron and ironing board to our hotel room. This made us rush to get our clothes ironed in time to dash to a wedding when the iron leaked all over my light-colored dress, rendering it completely see-through. But, just then it started raining and my husband and I figured we could blame it on the rain and ran off in time to just make the procession. This is the cheapest hotel in Princeville for a reason. The grounds, pools, and pool-side hotdogs with bacon are wonderful but thinking about that room again gives me the itches. The staff is pleasant, but will lie about iron ETA! Read more
    Genuine Expedia guest review
    Other trip
    Mar 28, 2011
    A Traveller
    US

    Hanalei Bay Resort - Princeville
    5.0 / 5
    Outstanding
    "A Breathtaking view and The Most Hospitable Staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    All the staff were welcoming and hospitable with genuine aloha spirit. The view is breathtaking, the room spacious, The landscaped saltwater pool luxurious. The best sunset view of Hanalei Bay. We loved it and will go back again and again. It would be a wonderful place for a wedding (there was one held the last evening we were there. While the particpants […] surely enjoyed the lovely terrace and its view, they were far enough away from the rooms and provided only a lovely musical backdrop to our final evening. A paradise indeed. Mahalo to all the wonderful staff from a very happy family. You guys are the best...and the best part of the stay. We miss you already!! A Five star in our book. Read more
    Genuine Hotels.com guest review
    4 night family trip in Mar 2011
    Reilly J
    US
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      • Hanalei Bay Resort - Princeville
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