"Older Budget Hotel"
Older rooms, small showers only, very small bathrooms. No WIFI all you get it the old wired internet. Everything did work and they are maintained. I would stay again. Elevators are always a long wait as they are too fee elevators for the number of rooms. Small pool also not really child friendly.Genuine Expedia guest review
"Very good place to stay"
Convenient location. Garage. Swimming pool. Kitchenette. Balcony with chairs and nice view. Enough space and furniture. And many good things else.Genuine Hotels.com guest review
Be prepared for long elevator waits but other than that a great place for the price.Genuine Expedia guest review
I booked the hotel via Hotels.com three hours prior to the check-in. When I arrived to the hotel, the receptionist said there was no reservation for me and the confirmation number I got from Hotels.com was not enough. He told me that I was supposed to receive the hotel confirmation number. He told me to call the website and get the confirmation number. It […] turned out that he simply forgot to check the fax machine. There was my reservation. However, instead of apologizing to me that he forgot to check the fax machine, he even added more complains that I did not give him my hyphenated name (which I DID when first arrived to the hotel). My hyphenated name had nothing to do with the fact he forgot to check the fax. He was disorganized and treated my ID very roughly. He even dropped it in between the computer and desk while looking for something, and did not realize that he misplaced my ID. When I FINALLY complained that he should be careful with my ID, he talked back to me that I can go to someone else if I do not like him. I had the feeling that he was drunk or intoxicated based on his unusually ill-mannered behaviors. The hotel itself was pretty good. The location was convenient and the room was clean and cozy. The facility was not a brand new but the place was a good deal and comfortable. I just really surprised that almost felt mystified by how the receptionist treated me. Read moreGenuine Hotels.com guest review
"OHANA Waikiki West"
The OHana West is an older property, but is well maintained. It is owned by an upscale chain (Outrigger) so the service is excellent. The location is a few blocks from the public beach, but is good for shopping and restaurants. The elevators can get a little crowded.Genuine Hotels.com guest review
"Friendly staff but, hotel needs to be renovated."
The staff is always very friendly here and the location is unbeatable. However, the rooms need to be renovated or remodeled because the wall paper is starting to come off the walls and the showers need to have an overhaul on them as well some of them have mildew in them and the paint is peeling off. The parking garage is very tight and if you have a […] larger car than a small Ford you are going to have trouble parking in the slots. The garage charges $25 per day and as a guest you are not even guaranteed a slot when you get back at the end of the day. There is garage down the street that charges $20 a day but you have to walk back to the hotel where you are staying. We have stayed here about 10-12 times in the last 8 yrs and found it okay we are not in the room that much and the rooms are quite big and have a kitchenette if you ask for that type of room. One thing I would suggest is that you do not stay on the floor right above the country bar as the music goes until 2am. Other than that we have never had any noise problems. The pool is nice nothing fancy but, very refreshing. It's just one block from the beach and across the street from the International Market. GREAT location. Read moreGenuine Expedia guest review
"near the beach"
Its conveniently near the beachGenuine Hotels.com guest review
Great front desk Centrally located easy beach access Bummed that the bar was not connected to the hotel....not able to leave the bar with a cocktail for my room.Genuine Hotels.com guest review
If you looking for a hotel with bell and whistle this is not it, but it is a clean, decent, good location at reasonable price type of hotelGenuine Hotels.com guest review
"Location a plus, everything else was ok."
Front desk service and house keepers were friendly. They were strict about the rooms, who goes into and out of hotel. Security checked for hotels keys, id's, etc. Lots of traffic through hotel, always a line for the elevator. refrigerator was broken on arrival but was taken care of in a timely manner. Kitchenette had your bare necessities, 1 pot, 1 […] pan, bottle opener and some forks, butter knives and spoons. No utensils to cook with. Room kind of small, beds were full size not doubles. Location was prime, right in the middle of everything, short walk to beach and shops. Free rides on trolley with room key. Read moreGenuine Hotels.com guest review
It was just ok. Wasn't terrible you just get what you pay forGenuine Expedia guest review
Was AdiquitGenuine Hotels.com guest review
"Simple and comfortable"
The room was clean, the bathroom was small. Hotel rooms needs renovation to a more modern feel. But it was a comfortable stay.Genuine Expedia guest review
"Hotel location is great! Room & bathroom too small"
Great location. Convenient to shopping. Room & bathroom too small. Hotel needs renovation to make it more up to date. The TV sound keeps dropping of. Replace bedspreads too old & stains. Replace carpets would be nice too. Need more elevators. Only 3 elevators for 300 guests. Elevator too slow.Genuine Expedia guest review
"Great for a short stay"
This hotel is across the street from the International Market (which , sadly will be closing in December this year). Also very close to other shopping area's. They offer free Wi-Fi and a bus pass that can take you to the highlights of Waikiki. Rooms are spacious and have a small kitchenette. This is an affordable hotel in a centrally located area close […] to many of Waikiki's attractions. Read moreGenuine Hotels.com guest review
The hotel is old - needs a major facelift. Overpriced!Genuine Hotels.com guest review
"Good location and place for the price"
Convenient location for the price. Tried to print boarding pass and another concession runs the computers. Hotel staff said they couldn't help. Had to pay for internet usage and for printing boarding pass. Was extremely frustrating to have to pay twice because time ran out. Then in the end the computer didn't print out all our boarding passes. We came […] back from our cruise and back to the hotel at 8 a.m. They would have stored our luggage until 3 p.m. check-in time. However they offered us an upgrade for $20.00 and we could go to another room right away. That allowed us to take a nap and have access to our luggage. That was nice. Read moreGenuine Expedia guest review
"Convenient to good places"
Certainly reasonably priced. Our room had a musty smell.Genuine Expedia guest review
"Very convenient to the beach site, local services."
Hotel rooms are clean.. Services are good. Rooms are kind small but it is Good to have kitchen meet. Elevators should improvement .Genuine Hotels.com guest review
"Ok hotel in a good location."
The ohana Waikiki west is in a very convienient location. As others have said this hotel is very old and a little shabby but outrigger has done the best they can with the hotel. It is clean and convienient, paradise cove luau picks up there and the city bus stop is nearby. Our room was on the eighth floor but I still heard quite a bit of street noise […] inside the room. The room was clean but dated and needing serious updating. If on a strict budget again I would chose to stay here again but if I could afford a little more I would def stay somewhere else. Read moreGenuine Expedia guest review
"Close to the shops"
This hotel is within walking distance of the international market and the main strip. This hotel is more of a flea bag hotel. There was no bath tub, only a shower. The size of the shower was sub standard. The overall workmanship of the room was amateur at best. Didn't expect much since its the 3rd or 4th cheapest hotel on expedia. Would not want the […] family to stay at this place. Read moreGenuine Expedia guest review
We came from a hotel that was not very clean, when we advised the staff, they were not friendly or keen on cleaning the mess. We left and came to this hotel. very niceGenuine Expedia guest review
"Excellent Except Elevators"
Clean, comfortable, great location. Super friendly and helpful staff. Liked everything except the elevators. They are overworked. Hotel needs more. They are slow. Oh..and is it just Midwest me, or could the room's air conditoner be cranked up just a bit more?Genuine Hotels.com guest review
We arrived in the evening after traveling all day. Hotel right in main downtown, lot of people walking around. Was challenging to figure out where to park to register. After that all went great.Genuine Hotels.com guest review
You get what you pay for here. Staff was friendly enough- the concierge failed to mention the timeshare meeting we had to attend in order for a luau promotion. Room was decent- outlets don't work all the time and your view is of other buildings. The only benefit is being a 10 minutes walk from the beachGenuine Expedia guest review
Nice hotel. Needs some work on elevator system as certain times of the day would cause long waits. Near bus stops, restaurants, nightlife, and beach. Nice place for price.Genuine Hotels.com guest review
Room decor is a bit dated and the cupboard with the plates and bowls smelled awful...I had to wash the bowls and spoons before I could use them...I will not be back again...Genuine Expedia guest review
every thing was nice and the tours that we planned turned out better then we could have hoped for.Genuine Expedia guest review
"close to all must see sights"
The room was nice, parking the car was expensive.Genuine Hotels.com guest review
"Nice Hotel close to everything"
The hotel is close to everything. Two blocks from the beach, the International Market is right across the street and plenty of restaurants to choose from with in walking distance. The pool is okay closes at 8pm. The pool bar is open til 2am with $3 Mia Tia's. Rooms are clean with plenty of room. There are 3 elevators and may take awhile to get one if […] you are on the upper floors. Read moreGenuine Expedia guest review
"Great customer service!!"
The staffs are awesome!! Everything else is average. It gets pretty loud at night due to club/bars near..Genuine Expedia guest review
Response by OHANA Waikiki West Aloha! Mahalo for your review and for your shout-out to the staff! We have shared the review with our staff and they are very happy to have made your stay memorable. Hope you will visit us again soon! Mahalo!
"Nice hotel. Centrally located"
Spent 4 days. Close to beach. Used free trolley pass and pickup just outside hotel was niceGenuine Expedia guest review
Response by OHANA Waikiki West Aloha! We at the OHANA Waikiki West thank you for staying with us & posting your thoughts! It sounds like it was a nice holiday! We are glad that you were able to take advantage of the complimentary Pink Line Trolley! We hope you come back to repeat the experience many more times. Mahalo!
"Close to everything!"
We had a very pleasant stay here. Had a small kitchen, and was close to everything. The staff were very accommodating and friendly.Genuine Expedia guest review
I definitely got my money's worth at the Ohana West. Not bad for a working class guy on a budget. Nice to spend your vacation on something else fun than on a hotel room.Genuine Expedia guest review
Room was not properly cleaned most specially the bathroom and the hallway. Elevator was too slow and the lobby was smelly.Genuine Hotels.com guest review
Average hotel room within walking distance to beach. Public transport right in front. Middle of Waikiki. Slightly dated but no major issues.Genuine Hotels.com guest review
"Was in the middle of everything to do."
The staff was excellent, nice rooms and was centered in the middle of all activities. The hotel offered many tours and a free shuttle service to different shopping areas.Genuine Hotels.com guest review
"Shouldn't have settled"
They only change your sheets every 2-3 days even its dirty. They staff will determine if it needs changing or you have to request them to change. They charge you for everything, ie: changing standard rooms. The hotel has a weird smell and the rooms are humid due to the A/C cooling system.Genuine Expedia guest review
"Staying at the Ohana West"
I very much enjoyed the stay. The staff was courteous and helpful. The room was just great with a great view. I would very much recommend this hotel as a good moderately priced hotel just a couple of blocks from the beach.Genuine Expedia guest review
"Close to shopping and the beach"
Room was small, but okay for people who did not spend a lot of time in the room. Hotel check in staff were helpful. I had to request a check out receipt.Genuine Expedia guest review
"Good for a budget vacation stay"
If the purpose of your stay is a budget vacation, this is the place. It's in a good location 2 blocks from Waikiki Beach. The rooms are not fancy and could use an upgrade, but for a budget vacation, it's great! Please note that parking is limited and expensive like other hotels, so we actually parked at the public parking at Waikiki Banyan which is […] about 5 minutes away for $95 less per week. Read moreGenuine Hotels.com guest review
While the room is very spacious, they need to upgrade to Queen size beds--and more comfortable beds. The front desk did not key our room keys correctly, and every time we left the hotel, our room keys didnt work on return--a bit aggravating especially if you are on the top floor and the elevators are extremely slow. Parking is tight. I was asked to […] park at their sister hotel--a bout a mile away--because the parking lot was full. Read moreGenuine Expedia guest review
"Nice, centrally located and clean hotel."
Excellent service! Great price. I had to remain in Hawaii due to an illness to my brother. I was able to get a room at the Ohana for a very reasonable price and they went out of their way to work with me during my brother's recovery process. I cannot say enough about the staff and their support. Many thanks.Genuine Expedia guest review
"Stay away cheap hotel"
I would not want anyone to stay at this hotel! Only good thing is that the Bar has great drinksGenuine Expedia guest review
"Not a good place to stay!!!"
Air conditioner could not keep the room cool at all! We rented two rooms and both were at the best at 79 and 80 degrees with the air on high. I called and they said they would take a look and then would never call back or check. I am sure they were used to people calling . The people that worked there were very nice, all of them. If you are on a budget […] and don't mind paper thin walls then this is the place for you. very close to the beach and food all around. We also had a long old leak in the shower that was causing the wall to crumble into our room from the water and mold. Read moreGenuine Hotels.com guest review
"Budget hotel in central Waikiki"
Basic hotel that is reasonably priced. The selling point is its central Waikiki location. The rooms were clean and fairly large. Perfectly fine for those on a budget but don't expect anything more than thatGenuine Hotels.com guest review
"Great hotel in Waikiki"
My girlfriend and I stayed here during a trip in May 2013. We were pleased by the basic room with a comfortable bed, the outdoor pool, and the convenient location on Kuhio Blvd. We felt that it was a good value, as it is only a 5 min walk to Waikiki beach.Genuine Expedia guest review
"Close to everything"
This is an old hotel building late 1950's-early 1960's, but the still in pretty good shape. It reminds of the old Hawaii 5-0 episodes.Staff very helpful & friendly. My wife & I liked the reasonable price. Our room was cleaned everyday. The bed was in good shape.This hotel is almost centrally located to everything in The Waikik District.The grocery store […] is next door on the Northside with the all you can eat buffet next to it ($22.95) Read moreGenuine Expedia guest review
Bathrooms and refrigerators needs a little more attention.Genuine Hotels.com guest review
"if possible, locate another location"
We were expecting a nicer hotel, based on the photos and reviews that it was a 3.8 * hotel. I would not stay here again and would not recommend this hotel. It was very old, broken tiles in the shower, musty smell and truely disappointing. However, we only stayed there one night and then moved to the Wyndham the next day.Genuine Hotels.com guest review
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