All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
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150 Kaiulani Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 805 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.4
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5.0 / 5Outstanding
Outstanding location, great hotel.
Genuine Hotels.com guest review
3 night romance trip Aug 12, 2015
William
US
4.0 / 5Excellent
Very nice hotel very clean refreshing and uplifting I would definitely check on this hotel first thank you
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Gabriel, Mahalo for your 4star rating and letting us know you found the hotel to be very nice clean refreshing and uplifting. Let us know when you plan on returning we'd love to welcome you back. Island Regards, OHANA Waikiki East Hotel Management
2 night trip Aug 1, 2015
Gabriel
US
5.0 / 5Outstanding
"Great hotel"
This is the 4th time we have stayed at the Ohana East. It is at a great central location to the beach, restaurants and trolley. Rental car service is right across the street.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Carolyn, Thank you for your 5star rating but more importantly staying with us a 4th time. Yes you are spot on in describing the hotel as having a great central location to the beach, restaurants and trolley as well as Alamo and Enterprise Rental car service right across the street, not to mention we have two restaurants and a coffee shop right here at the hotel and Food Pantry a full service grocery store right across the street. We look forward to welcoming you back a 5th time and many more times after that. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Jul 31, 2015
Carolyn
US
3.0 / 5Good
"Older but nice"
Room was older, but super clean. Service was great. Helpful even offered me the hospitality suite on check out, since I had several hours after check out before my flight. Worked perfectly I hit the beach for a few hours. Was able to shower before a long flight. Will stay here again.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha David from Albuquerque, Mahalo for letting us know you found the service great and you were able to make use of our Hospitality suite to shower freshen up and change on your day of departure. Mahalo for your 3star rating and we look forward to welcoming you back in the future! Island Regards, OHANA Waikiki East Hotel Management
2 night trip Jul 19, 2015
david
US
4.0 / 5Excellent
"Friendly Service and Comfort"
Customer service was great. Pillows were super soft. Too bad ice machine is in lobby.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Good afternoon and thank you for the feedback on our service. Ice machines - well, we have just ordered two new ones but location will be the same as we simply do not have the space on guest floor levels.
1 night trip Jul 4, 2015
A Traveler
US
4.0 / 5Excellent
"Paradise is a cross the street"
Great location - right across from Waikiki beach. very friendly and accomadating staff. The hotel is old but clean and nice and affordable.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Hi Michelle We are looking to be the go-to hotel for all who are looking for location, location (without the beachfront expense). So pleased our service and housekeeping met with your expectations. looking forward to welcoming you back. Sincerely
1 night family trip Jul 7, 2015
Michelle
US
5.0 / 5Outstanding
"Awesome weekend"
Enjoyed my stay everything was g
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Thank you, thank you, thank you
1 night trip Jul 4, 2015
Arthur
US
5.0 / 5Outstanding
"A Paradise in Paradise"
From Maile's exceptional welcoming help at the Reception desk to the bell hops help at check-out, everything was beyond perfect during the busy 4th of July weekend. Truly, an experience of paradise in Paradise!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Now thats how we should all spend the 4th Thank you so much for the great review. I have followed up with Maile and the boys at the bell desk with appreciation of their efforts. Look forward to welcoming you back next year for more fireworks. Regards
1 night family trip Jul 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
Needs updated but overall good
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Many thanks for the strong scoring. Our lobby refresh is underway now, our rooms only three years since refurbishment will see updated furniture next year. We are fortunate to have a company (Outrigger) continuing to invest in our product and our guests. We look forward to welcoming you back
1 night family trip Jun 30, 2015
A Traveler
US
3.0 / 5Good
Our flight was cancelled so we needed a room for 1 night. The price was fine, the room was clean and adequate for 1 night. The hotel staff was helpful and friendly. The hotel is dated and needed a facelift. There was heavy construction across the street that started at 7AM. Fine for a short stay.
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
Diana
US
5.0 / 5Outstanding
"Yes, stay here."
Excellent hotel for price. Room/bathroom compact but very clean, comfortable and full of light and nice decor. Beds very comfortable. I recommend for travelers who do not need luxury, but do want an upscale feel at a decent price.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Noted the property was not active in responding to guest feedback prior 2015. Also that the Hotel appointed a new GM in March 2015. Posts on the forum appreciated and acknowledged. Should any matter raised herein remain unresolved please contact the property directly. Please be advised hotel room class and category was updated in 2015. Mahalo.
1 night family trip Jun 20, 2015
A Traveler
US
5.0 / 5Outstanding
"Bliss in Ohana East"
It was a good experience just that we couldn't get another night because it was fully booked. Everything is a la carte, meaning everything you want is an extra charge. I like it a lot because it was close to everything we wanted our hotel to be close to. We were sad it was a little pricy though. It was a good experience and would have loved to stay more.
Genuine Hotels.com guest review
1 night romance trip Jun 16, 2015
VIVIEN
US
4.0 / 5Excellent
"Last day in Paradise"
The hotel is outdated. It still has alot of amenities to offer. The location is very convenient to the beach!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for giving us a 4star rating and giving us your concerns. We sincerely hope you will stay with us once more in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip May 24, 2015
A Traveler
US
1.0 / 5Poor
"stay alright but hidden fees annoying"
The stay was fine, but the hotel had extra charges for parking and "connection fee." I made the mistake of paying in advance on hotels.com otherwise, I would've backed out of our reservation and found a room at one of the hundreds of other hotels in the vicinity.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Ryan, Mahalo for taking the time to write a review and letting us know of your comments and concerns as this helps us to better our product. We sincerely hope you will stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip May 23, 2015
Ryan
US
3.0 / 5Good
"Nice but noisy"
I was given room #900 whic is directly next to the elevator shafts! The noise was all night long, cars going up and down all night. They need to sound proof these rooms better or else, not rent them out and use them for storage or something else. Before you check into your room, ask if it abuts the elevators!
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your review it is greatly appreciated and for the 3star rating. We do apologize and hope you will stay with us once more in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip May 22, 2015
Ron
US
3.0 / 5Good
"Good clean hotel close to the beach"
Nice hotel close to the beach but construction next to the hotel is loud and unsightly. Some of the staff at the desk are very rude except for Brian he was nice and tried to help us find another room that didn't have construction outside the balcony
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 3star rating. Happy to hear Brian was helpful in getting you away from the side of the building with the construction, although it is not a project of the hotels we do apologize for the inconvenience. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip May 18, 2015
Karen
US
5.0 / 5Outstanding
"A very comfortable stay!"
Feeling and being comfortable is of primary importance. Ohana East provided me that comfort. Mahalo.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Joseph for taking the time to write a review on Hotels.com and writing a review. We also thank you for our great 5star rating. We sincerely look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night business trip Mar 23, 2015
Joseph
US
3.0 / 5Good
"Getaway"
Okay hotel, bathroom shower small
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your review we appreciate you taking the time to let us know your thoughts. Island Regards, OHANA Waikiki East Hotel Management
1 night family trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Hawaii April 2015"
My granddaughter and I stayed at the Ohana East for 3 nights. I wanted something that was close to the Waikiki beach and shopping. It was great for both. I know parking is at a premium and I paid $25 per day to park my rental car in their underground garage. I just wish that it was cheaper. Will stay there again.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Debra from Wi. Mahalo for taking the time to write a review on Hotels.com and giving us a 5star rating it is greatly appreciated.Happy to hear you enjoyed your stay here with us and we hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
3 night family trip Apr 8, 2015
Debra
US
4.0 / 5Excellent
"Spacious Room...especially in Waikiki"
The Ohana Waikiki East has been around a good while with one name or another. Staff is super friendly. Parking is convenient...be sure to ask for the military parking rate if you have an ID. I have stayed in some rooms in Waikiki where there was hardly enough room for a suitcase and an aisle to get to the bathroom. The room I had this stay was spacious.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 4star rating, it is greatly appreciated. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Apr 14, 2015
ltchook
US
2.0 / 5Fair
"Low price for less than the best"
Room is small, bathroom especially small. Bathroom barely fit one person. Housekeeping and bell staff were exceptional. Front desk staff was uneven--some good, some horrible.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Dennis for taking the time to write a review and letting us know of your experience at the hotel. We sincerely hope you will stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
6 night romance trip Mar 20, 2015
Dennis
US
3.0 / 5Good
"GOOD LOCATION"
Room was adequate and comfortable. Location was great. They did charge a resort fee of $11.25/day that I didn't know about. This allowed internet access, use of phone anywhere for 15 minutes to USA and outdoor pool. I think that was outrageous as I got that everywhere I went for free and if I didn't use internet or phone, I would be paying a lot more. Air conditioning was really cold which some might like. I had to turn it to low and then get an extra blanket to keep warm.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Sheila for taking the time to write a review and letting us know of your recent stay here at the OHANA Waikiki East. Island Regards, OHANA Waikiki East Hotel Management
2 night trip Mar 16, 2015
Sheila
US
3.0 / 5Good
"Older building, but fairly clean"
This hotel is just minutes from the famous Waikiki beach. Found the hotel to be very busy all the time in the lobby area. There are 2 restaurants located on street level of the hotel and a convenience store. The lobby is on the 2nd floor with a escalator to bring you up and down to the street, as well there are elevators. There is an express elevator for the floors 15, 16 and the penthouse - faster to travel then having to stop on all the other floors to load and unload people. This hotel has a concierge service as well as a tour service, located in the lobby of this hotel for your convenience. I did notice that the tour company had big comfortable buses that picked up passengers in front of the hotel. Requests were handled very quickly ie asking for towels, etc. as well they supply towels for the beach. Overall this hotel was very comfortable in a busy tourist area of O'ahu.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Juanita, Mahalo for taking the time to write a review it is greatly appreciated. Happy to hear you found the hotel to be comfortable. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Mar 13, 2015
Juanita
US
4.0 / 5Excellent
"Good Hotel"
Other than parking being very expensive, our hotel stay was excellent. The room was in good condition and hotel staff was friendly. Also neighborhood has lots to offer for tourists.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
We thank you Samira for taking the time to write a review and giving us a 4star rating. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Mar 5, 2015
Samira
US
5.0 / 5Outstanding
"Excellent place but much depends on you"
We need a place before the long and early flight, and OHANA Waikiki East met our wishes to get quiet rooms. Only the soundproof windows could help the traffic noise outside (unfortunately, it was not), but we were so tired that we felt asleep anyway... Nice, large rooms, convenient shower&wc, good value in the welcome present (do not forget to get this useful discount package!). Walls between rooms are definitely not soundproof, but we were almost lucky by living next to a senior couple from one side. Young girls in the next room from the other side were much worse and pretty loud, so were their visitors, until very late...Now you know...
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Marina, Mahalo for taking the time to write a review and letting us know you found the place to be excellent. We are glad you were able to stay with us and found the room to be nice and large. We sincerely hope you will return to the islands and stay with us once more. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Feb 4, 2015
Marina
US
5.0 / 5Outstanding
This was our first visit to Honolulu and I trusted the recommendation of this hotel by venere.com. It was right. Its location is excellent: it is in the middle of the Waikiki area, close to everything, including the beach. The room was very good, but during the first night of our stay, we had to listen to the interminable conversation of a male voice for quite some time as the walls separating our room with the neighbor are evidently thin. We also wondered how someone with a more a generous body size could use the shower stall as its door opened very slightly because of the overall construction of the bathroom. A shuttle took us to the airport directly from the hotel for a very reasonable price. We enjoyed our stay and would stay there again.
Genuine Venere guest review
Other trip Feb 21, 2015
A Traveler
US
3.0 / 5Good
"Small, outdated bathroom"
The room was large, clean and the beds great. I did not like the small bathroom. You can not sit on toilet and have someone open door or use shower. No fans to dry out steam. The bathroom dated the hotel more than anything else. The only time I wanted to use the jacuzzi (after hiking back from Diamond Head) it was out of order. The staff were terrific; I appreciated the smiles and willingness to please. I would recommend because the price was reasonable, location close to everything, and you really don't spend much time there....just sleep and get up to play again!
Genuine Expedia guest review
Other trip Feb 18, 2015
Rene
US
5.0 / 5Outstanding
"We loved staying at Ohana East inWaikiki."
We were celebrating our 50 wedding anniversary and stayed at Ohana East before and after taking a cruise. Everyone was wonderful to us which made our stay very pleasant.
Genuine Expedia guest review
Other trip Feb 16, 2015
Ruth
US
4.0 / 5Excellent
"Very good location"
The hotel is located close to the beach and shopping. The tour buses also picked us up nearby. The staff was friendly and room clean.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 4star rating we also appreciate you letting us know you found the staff to be friendly and the room clean. We sincerely hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice, clean & affordable. Future bookings for me!"
I've stayed here on several occasions since 2005 and have to say it's gotten better over the years. Of course there is a resort fee now (just over $12/day), but still keeps this an easy "stay here" option for me. It's in the heart of Waikiki beach, accessible to everything you'd need. Indeed, it's not the cushiest/swankiest of places, but let's be honest... What are you doing cooped up in a hotel, while in HAWAII?! The staff are friendly & accommodating. The room is clean & comfy. It's steps from the beach, shopping, dining and more. A fine place, by me!
Genuine Expedia guest review
Other trip Feb 9, 2015
CC
US
4.0 / 5Excellent
This is a well situated hotel close to almost everything in Waikiki, and reasonably priced. The rooms are decent and clean, the staff courteous and professional. This was our second stay at the Ohana and would stay again.
Genuine Expedia guest review
Other trip Feb 7, 2015
peterbooks
US
4.0 / 5Excellent
"We will beck back!"
Great Hotel! Staff was very helpful & friendly. Rooms were clean Perfect location. Close to grocery store, bars, and very close to the beach. We will return the next time we come to Hawaii! Thanks for a very lovely stay!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Carie, Mahalo for your great review and 4star rating it is greatly appreciated. We are happy you had a lovely stay , rooms were clean and the location was perfect. We look froward to welcoming you back soon. Island Regards, OHANA Waikiki East Hotel Maintenance
2 night family trip Feb 2, 2015
Carie
US
5.0 / 5Outstanding
"Great Hotel"
Very, very enjoyable. Great area of town for shopping and restaurants. Good hotel service.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo for taking the time to write a review and giving us a 5star rating it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Jan 26, 2015
John
US
4.0 / 5Excellent
"In the heart of Waikiki"
The hotel is an excellent location: not far from the beach, but also across the street from the long-time Waikiki landmark, The Food Pantry (where I first shopped in 1962). Nice pool; very comfortable room; reasonable price through Expedia. When it looked like my flights to Chicago, then to New England might be cancelled due to snow storms, I was offered an extremely good rate for extending my stay by the management. Although not used, it was much appreciated.
Genuine Expedia guest review
Other trip Feb 5, 2015
Carolyn
US
4.0 / 5Excellent
"It was a nice hotel and only 2 blocks to the beach"
I was very pleased with the hotel. The staff was friendly the location was good, only two blocks from the beach and close to the public transportation.
Genuine Expedia guest review
Other trip Feb 2, 2015
Diane
US
4.0 / 5Excellent
"Great location and price!"
Hotel is in a great location. It is within walking distance to the beach and many stores. The only downside is paying $25 a day for parking and the resort fee.
Genuine Expedia guest review
Other trip Feb 1, 2015
Judy
US
4.0 / 5Excellent
"Pleasant Stay"
The hotel was clean, close to restaurants and the beach. The the staff was friendly. The room I was given was clean, large, and with a wide screen TV. The view was overlooking the hotel pool. The room did not have a desk and I discovered a desk would of been very useful. The bed mattress and the pillows were excellent. I requested information from the staff as to the maker of both but no one in the hotel knew the answer. I still would like to know this information since I found the mattress and pillows as the most comforting I have ever had in a hotel for a long time. On the down side, my room was next to the hotel elevator. Every time the elevator moved I could hear it, day or night. This was annoying, but I did not request a change of room since my stay was short. I would recommend that any guest checking in ask if their room is next to the elevator and request a change if it is. If not, the constant noise will get on your nerves! The hotel charges an extra fee for amenities but in my case I had no electronics to use and did not desire to make any phone calls to anyone. The only amenity that I utilized was the free trip on the "pink" bus going to the Mall.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Donald for taking the time to write a review and giving us a 4star rating and letting us know you found the hotel was clean, the staff friendly, and the room was large. In regards to your questions regarding the mattress and pillows, we use Serta Perfect Sleeper mattresses and Dream Lover Pillows by Phoenix Down, glad you enjoyed both! We hope you will return to the islands and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
4 night trip Jan 25, 2015
donald
US
3.0 / 5Good
"Great location"
Great location, walking distance to everything (shopping, food, beach and zoo). Great staff and customer service. Outdated decor (okay for inexpensive rate) only complaints were the twin sized double beds and the horrible wifi!
Genuine Expedia guest review
Other trip Jan 29, 2015
Nilsa
US
2.0 / 5Fair
"Nice people, nice neighborhood, paper mache hotel."
The reviews I read about the hotel were right on the mark. The staff was very helpful, the room was very clean, and the neighborhood in Waikiki was excellent. The real problem was that the bathroom was very tiny (as promised), the walls thin (we could hear conversations and toilet flushes in the next room), and worst the "hot" water really was inconsistent. We got back to the hotel after snorkeling, went to take a shower, and it was lukewarm at best.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 2star rating, it is greatly appreciated. Happy to hear you found our staff to be very helpful and the room to be clean. We do apologize for the inconvenience you experienced during your stay in regards to the hot water in the shower. We sincerely hope you will return to the islands and give us a second chance. Island Regards, OHANA Waikiki East Hotel Management
4 night romance trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Budget stay"
Good value for the price but the bathroom shower door is really narrow and opens into the sink making it an even smaller opening. Would be nice if the beautiful pool area had a bar like the Ohana West. All in all a good value for the money, and agreat location to everything.
Genuine Expedia guest review
Other trip Jan 25, 2015
Cindy
US
5.0 / 5Outstanding
"Ohana East"
Great stay in Waikiki
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for the great 5star rating it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
1 night trip with friends Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
Great place and easy walk to the beach! Ask for military discount for parking. 50% off of parking. Construction next door but no big deal. Worth staying for under 115.00. Wifi is included with your stay. That is part of the resort fee. Great places to eat around the facility. I would stay here again.
Genuine Expedia guest review
Other trip Jan 23, 2015
brandon
US
4.0 / 5Excellent
"Nice hotel in central Waikiki"
Clean roomand pleasant staff. Required resort fee not disclosed at time of original booking on Expedia. Resort fee is for internet, pink line trolley, and newspaper. Trolley is supposed to run at 10 min intervals. It was actually 30 to 45 min - faster to walk to any destination. I don't require the Internet service, so paid $15 a day for a newspaper.
Genuine Expedia guest review
Other trip Jan 17, 2015
Rog
US
5.0 / 5Outstanding
"Central Location."
It was close to many sites and because they have a trolley for Ohana guests you have easy access to the beach and shopping. Great restaurants close by and Beach walk takes you directly to the ocean.
Genuine Expedia guest review
Other trip Jan 13, 2015
A Traveler
US
2.0 / 5Fair
"OK hotel, nothing special or great about it!"
The location is perfect, but its an old hotel that needs some updates. It just feels very worn out and the showers are pretty gross, definitely not cleaned properly. But it works for a few days. TIPS: And also make sure you skip eating breakfast at Keonis (the restaurant connected to the hotel), the food and service is horrible, and its one of the dirtiest restaurants i've ever eaten at. Go to Dukes at the Outrigger by the ocean and have their buffet breakfast for $14...soooo good!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Sanna, Mahalo for taking the time to write review and letting us know of your concerns, it is greatly appreciated. We sincerely hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Jan 6, 2015
Sanna
US
5.0 / 5Outstanding
"Thankful"
At Bell Desk Staphan was amazing and gave very good information about Oahu. He helped us a lot.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Susanna and Mahalo for taking the time to write a review and for giving us a 5star rating, Happy to hear Stephen was able to give you the information you needed we will be sure to let him know of your kind words. We hope you will return to the islands and stay with us again in the near future. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Jan 3, 2015
Susanna
US
3.0 / 5Good
"Good, Affordable Hotel"
Nice hotel in a great location, just steps from the beach, restaurants & shopping.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your 3star rating for for taking the time to write a review! Island Regards, OHANA Waikiki East Hotel Management
2 night trip with friends Jan 5, 2015
Anthony
US
1.0 / 5Poor
"This hotel should change its name"
This was my second time to oahu but my first time bringing the kids. I really wish we had stayed somewhere else so that this trip would have been more memorable for them. The lobby staff were rude and every time we walked through they tried to sell us something. We ended up talking the garage exit every time we left just so we could avoid the lobby. Nothing ran smoothly...check in, check out, trying to get pool towels...all a hassle. The Ohana family of hotels is not a "family" at all. They are a group of unhappy people out for themselves. The only good thing I have to say about this hotel experience is that the housekeeping staff was great.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Tangie for taking the time to write a review and giving us the 1star rating. We apologize for any inconveniences you experienced during your stay. In regards to the "lobby staff trying to sell you something" our front desk staff does not try to sell anything at the desk I believe you are referring to our Activities desk along with Wyndham Vacations that sits in our lobby thank you for bringing your concerns to us as we do not want you to feel that your entire experience was bad. We sincerely hope you will return and give us a second chance. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Jan 3, 2015
Tangie
US
5.0 / 5Outstanding
"Beautiful hotel"
Beautiful hotel loved our stay thanku ohana east
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Teaea for taking the time to write a review and for your awesome 5star rating. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
3 night romance trip Jan 2, 2015
Teaea
US
3.0 / 5Good
"one night in Honolulu"
Staying here one day before getting on cruise ship.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Sandra for your 3star rating we hope you will return to the islands and stay with again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Jan 2, 2015
Sandra
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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