All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here150 Kaiulani Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 800 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.4
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5.0 / 5Outstanding
"A very comfortable stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Feeling and being comfortable is of primary importance. Ohana East provided me that comfort. Mahalo.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Joseph for taking the time to write a review on Hotels.com and writing a review. We also thank you for our great 5star rating. We sincerely look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night business trip Mar 23, 2015
Joseph
US
3.0 / 5Good
"Getaway"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Okay hotel, bathroom shower small
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
A Traveler
US
5.0 / 5Outstanding
"Hawaii April 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My granddaughter and I stayed at the Ohana East for 3 nights. I wanted something that was close to the Waikiki beach and shopping. It was great for both. I know parking is at a premium and I paid $25 per day to park my rental car in their underground garage. I just wish that it was cheaper. Will stay there again.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Debra from Wi. Mahalo for taking the time to write a review on Hotels.com and giving us a 5star rating it is greatly appreciated.Happy to hear you enjoyed your stay here with us and we hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
3 night family trip Apr 8, 2015
Debra
US
2.0 / 5Fair
"Low price for less than the best"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Room is small, bathroom especially small. Bathroom barely fit one person. Housekeeping and bell staff were exceptional. Front desk staff was uneven--some good, some horrible.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Dennis for taking the time to write a review and letting us know of your experience at the hotel. We sincerely hope you will stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
6 night romance trip Mar 20, 2015
Dennis
US
3.0 / 5Good
"GOOD LOCATION"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Room was adequate and comfortable. Location was great. They did charge a resort fee of $11.25/day that I didn't know about. This allowed internet access, use of phone anywhere for 15 minutes to USA and outdoor pool. I think that was outrageous as I got that everywhere I went for free and if I didn't use internet or phone, I would be paying a lot more. Air conditioning was really cold which some might like. I had to turn it to low and then get an extra blanket to keep warm.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Sheila for taking the time to write a review and letting us know of your recent stay here at the OHANA Waikiki East. Island Regards, OHANA Waikiki East Hotel Management
2 night trip Mar 16, 2015
Sheila
US
4.0 / 5Excellent
"Good Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Other than parking being very expensive, our hotel stay was excellent. The room was in good condition and hotel staff was friendly. Also neighborhood has lots to offer for tourists.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
We thank you Samira for taking the time to write a review and giving us a 4star rating. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Mar 5, 2015
Samira
US
5.0 / 5Outstanding
"Excellent place but much depends on you"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We need a place before the long and early flight, and OHANA Waikiki East met our wishes to get quiet rooms. Only the soundproof windows could help the traffic noise outside (unfortunately, it was not), but we were so tired that we felt asleep anyway... Nice, large rooms, convenient shower&wc, good value in the welcome present (do not forget to get this useful discount package!). Walls between rooms are definitely not soundproof, but we were almost lucky by living next to a senior couple from one side. Young girls in the next room from the other side were much worse and pretty loud, so were their visitors, until very late...Now you know...
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Marina, Mahalo for taking the time to write a review and letting us know you found the place to be excellent. We are glad you were able to stay with us and found the room to be nice and large. We sincerely hope you will return to the islands and stay with us once more. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Feb 4, 2015
Marina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
This was our first visit to Honolulu and I trusted the recommendation of this hotel by venere.com. It was right. Its location is excellent: it is in the middle of the Waikiki area, close to everything, including the beach. The room was very good, but during the first night of our stay, we had to listen to the interminable conversation of a male voice for quite some time as the walls separating our room with the neighbor are evidently thin. We also wondered how someone with a more a generous body size could use the shower stall as its door opened very slightly because of the overall construction of the bathroom. A shuttle took us to the airport directly from the hotel for a very reasonable price. We enjoyed our stay and would stay there again.
Genuine Venere guest review
Other trip Feb 21, 2015
A Traveler
US
3.0 / 5Good
"Small, outdated bathroom"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The room was large, clean and the beds great. I did not like the small bathroom. You can not sit on toilet and have someone open door or use shower. No fans to dry out steam. The bathroom dated the hotel more than anything else. The only time I wanted to use the jacuzzi (after hiking back from Diamond Head) it was out of order. The staff were terrific; I appreciated the smiles and willingness to please. I would recommend because the price was reasonable, location close to everything, and you really don't spend much time there....just sleep and get up to play again!
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Rene from Oregon, We appreciate you taking the time to write a review and giving us a 3star rating your comments and concerns are greatly appreciated as it helps us to better our product. We sincerely hope you will return to the islands and stay with us once more in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 18, 2015
Rene
US
5.0 / 5Outstanding
"We loved staying at Ohana East inWaikiki."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were celebrating our 50 wedding anniversary and stayed at Ohana East before and after taking a cruise. Everyone was wonderful to us which made our stay very pleasant.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo Ruth for taking the time to write a review and giving us a 5star rating. We appreciate you also letting us know you found everyone to be wonderful and you had a pleasant stay. HAPPY ANNIVERSARY!!! Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 16, 2015
Ruth
US
4.0 / 5Excellent
"Very good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is located close to the beach and shopping. The tour buses also picked us up nearby. The staff was friendly and room clean.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 4star rating we also appreciate you letting us know you found the staff to be friendly and the room clean. We sincerely hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"Nice, clean & affordable. Future bookings for me!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I've stayed here on several occasions since 2005 and have to say it's gotten better over the years. Of course there is a resort fee now (just over $12/day), but still keeps this an easy "stay here" option for me. It's in the heart of Waikiki beach, accessible to everything you'd need. Indeed, it's not the cushiest/swankiest of places, but let's be honest... What are you doing cooped up in a hotel, while in HAWAII?! The staff are friendly & accommodating. The room is clean & comfy. It's steps from the beach, shopping, dining and more. A fine place, by me!
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha CC from NYC, We thank you for taking the time to write a review and for giving us a4star rating it is greatly appreciated. Glad to hear you have been coming to the island for a while now and staying with us. Happy to hear you find the staff to be friendly and accommodating the room clean and comfy and you find the hotel getting better over the years. We hope to welcome you back for many more years to come. Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 9, 2015
CC
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This is a well situated hotel close to almost everything in Waikiki, and reasonably priced. The rooms are decent and clean, the staff courteous and professional. This was our second stay at the Ohana and would stay again.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for giving us a 4star rating and taking the time to write a review it is greatly appreciated. Happy to hear you found the staff to be courteous and professional and the rooms decent and clean. We look forward to welcoming you back a third time and many more times after that! Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 7, 2015
peterbooks
US
4.0 / 5Excellent
"We will beck back!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great Hotel! Staff was very helpful & friendly. Rooms were clean Perfect location. Close to grocery store, bars, and very close to the beach. We will return the next time we come to Hawaii! Thanks for a very lovely stay!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Carie, Mahalo for your great review and 4star rating it is greatly appreciated. We are happy you had a lovely stay , rooms were clean and the location was perfect. We look froward to welcoming you back soon. Island Regards, OHANA Waikiki East Hotel Maintenance
2 night family trip Feb 2, 2015
Carie
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very, very enjoyable. Great area of town for shopping and restaurants. Good hotel service.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo for taking the time to write a review and giving us a 5star rating it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Jan 26, 2015
John
US
4.0 / 5Excellent
"In the heart of Waikiki"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is an excellent location: not far from the beach, but also across the street from the long-time Waikiki landmark, The Food Pantry (where I first shopped in 1962). Nice pool; very comfortable room; reasonable price through Expedia. When it looked like my flights to Chicago, then to New England might be cancelled due to snow storms, I was offered an extremely good rate for extending my stay by the management. Although not used, it was much appreciated.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo Carolyn for taking the time to write a review and giving us a 4 star rating it is greatly appreciated. Glad we were able to accommodate you during the times of the snow storm. We do hope you will stay with us once more in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 5, 2015
Carolyn
US
4.0 / 5Excellent
"It was a nice hotel and only 2 blocks to the beach"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I was very pleased with the hotel. The staff was friendly the location was good, only two blocks from the beach and close to the public transportation.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo Diane, Mahalo for taking the time to write a review and giving us a 4star rating and letting us know the staff were friendly, the location was good and that you were pleased with the hotel. We sincerely hope you will return to the islands and stay with us once again in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 2, 2015
Diane
US
4.0 / 5Excellent
"Great location and price!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel is in a great location. It is within walking distance to the beach and many stores. The only downside is paying $25 a day for parking and the resort fee.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Judy from Tacoma, We appreciate you taking the time to write a review and giving us a 4star rating. We hope you will return to the islands and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Feb 1, 2015
Judy
US
4.0 / 5Excellent
"Pleasant Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel was clean, close to restaurants and the beach. The the staff was friendly. The room I was given was clean, large, and with a wide screen TV. The view was overlooking the hotel pool. The room did not have a desk and I discovered a desk would of been very useful. The bed mattress and the pillows were excellent. I requested information from the staff as to the maker of both but no one in the hotel knew the answer. I still would like to know this information since I found the mattress and pillows as the most comforting I have ever had in a hotel for a long time. On the down side, my room was next to the hotel elevator. Every time the elevator moved I could hear it, day or night. This was annoying, but I did not request a change of room since my stay was short. I would recommend that any guest checking in ask if their room is next to the elevator and request a change if it is. If not, the constant noise will get on your nerves! The hotel charges an extra fee for amenities but in my case I had no electronics to use and did not desire to make any phone calls to anyone. The only amenity that I utilized was the free trip on the "pink" bus going to the Mall.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Donald for taking the time to write a review and giving us a 4star rating and letting us know you found the hotel was clean, the staff friendly, and the room was large. In regards to your questions regarding the mattress and pillows, we use Serta Perfect Sleeper mattresses and Dream Lover Pillows by Phoenix Down, glad you enjoyed both! We hope you will return to the islands and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
4 night trip Jan 25, 2015
donald
US
3.0 / 5Good
"Great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location, walking distance to everything (shopping, food, beach and zoo). Great staff and customer service. Outdated decor (okay for inexpensive rate) only complaints were the twin sized double beds and the horrible wifi!
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Nilsa from New York, Mahalo for your great review and 3star rating we value your comments and hope you will return to the islands and stay with us once more. Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 29, 2015
Nilsa
US
2.0 / 5Fair
"Nice people, nice neighborhood, paper mache hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
The reviews I read about the hotel were right on the mark. The staff was very helpful, the room was very clean, and the neighborhood in Waikiki was excellent. The real problem was that the bathroom was very tiny (as promised), the walls thin (we could hear conversations and toilet flushes in the next room), and worst the "hot" water really was inconsistent. We got back to the hotel after snorkeling, went to take a shower, and it was lukewarm at best.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 2star rating, it is greatly appreciated. Happy to hear you found our staff to be very helpful and the room to be clean. We do apologize for the inconvenience you experienced during your stay in regards to the hot water in the shower. We sincerely hope you will return to the islands and give us a second chance. Island Regards, OHANA Waikiki East Hotel Management
4 night romance trip Jan 21, 2015
A Traveler
US
4.0 / 5Excellent
"Budget stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good value for the price but the bathroom shower door is really narrow and opens into the sink making it an even smaller opening. Would be nice if the beautiful pool area had a bar like the Ohana West. All in all a good value for the money, and agreat location to everything.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Cindy, Mahalo for giving us a 4star rating and taking the time to write a review it is greatly appreciated. Happy to hear you found the location to be great and the price a good value. We hope you will return to the islands and stay with us once more in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 25, 2015
Cindy
US
5.0 / 5Outstanding
"Ohana East"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay in Waikiki
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for the great 5star rating it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
1 night trip with friends Jan 17, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place and easy walk to the beach! Ask for military discount for parking. 50% off of parking. Construction next door but no big deal. Worth staying for under 115.00. Wifi is included with your stay. That is part of the resort fee. Great places to eat around the facility. I would stay here again.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for the 5star rating and for taking the time to write a review it is greatly appreciated! Glad you got to take advantage of the discounted parking with your validated military ID, it is a great discount if you have the proper identification! We look forward to welcoming you back in the future! Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 23, 2015
brandon
US
4.0 / 5Excellent
"Nice hotel in central Waikiki"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean roomand pleasant staff. Required resort fee not disclosed at time of original booking on Expedia. Resort fee is for internet, pink line trolley, and newspaper. Trolley is supposed to run at 10 min intervals. It was actually 30 to 45 min - faster to walk to any destination. I don't require the Internet service, so paid $15 a day for a newspaper.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and mahalo for taking the time to write a review and for giving us a 4star rating it is greatly appreciated. Glad you found the room as well as our staff to be pleasant. We hope you will return to stay with us and rest assured the Waikiki Connection fee is $12.51 per day, so we do hope you will return and take advantage of all we have to offer. Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 17, 2015
Rog
US
5.0 / 5Outstanding
"Central Location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was close to many sites and because they have a trolley for Ohana guests you have easy access to the beach and shopping. Great restaurants close by and Beach walk takes you directly to the ocean.
Genuine Expedia guest review
Response by OHANA Waikiki East
Mahalo for your great review and giving us a 5star rating, we sincerely look forward to your return to the Island and staying with us in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 13, 2015
A Traveler
US
2.0 / 5Fair
"OK hotel, nothing special or great about it!"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The location is perfect, but its an old hotel that needs some updates. It just feels very worn out and the showers are pretty gross, definitely not cleaned properly. But it works for a few days. TIPS: And also make sure you skip eating breakfast at Keonis (the restaurant connected to the hotel), the food and service is horrible, and its one of the dirtiest restaurants i've ever eaten at. Go to Dukes at the Outrigger by the ocean and have their buffet breakfast for $14...soooo good!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Sanna, Mahalo for taking the time to write review and letting us know of your concerns, it is greatly appreciated. We sincerely hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Jan 6, 2015
Sanna
US
5.0 / 5Outstanding
"Thankful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
At Bell Desk Staphan was amazing and gave very good information about Oahu. He helped us a lot.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Susanna and Mahalo for taking the time to write a review and for giving us a 5star rating, Happy to hear Stephen was able to give you the information you needed we will be sure to let him know of your kind words. We hope you will return to the islands and stay with us again in the near future. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Jan 3, 2015
Susanna
US
3.0 / 5Good
"Good, Affordable Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Nice hotel in a great location, just steps from the beach, restaurants & shopping.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your 3star rating for for taking the time to write a review! Island Regards, OHANA Waikiki East Hotel Management
2 night trip with friends Jan 5, 2015
Anthony
US
1.0 / 5Poor
"This hotel should change its name"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
This was my second time to oahu but my first time bringing the kids. I really wish we had stayed somewhere else so that this trip would have been more memorable for them. The lobby staff were rude and every time we walked through they tried to sell us something. We ended up talking the garage exit every time we left just so we could avoid the lobby. Nothing ran smoothly...check in, check out, trying to get pool towels...all a hassle. The Ohana family of hotels is not a "family" at all. They are a group of unhappy people out for themselves. The only good thing I have to say about this hotel experience is that the housekeeping staff was great.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Tangie for taking the time to write a review and giving us the 1star rating. We apologize for any inconveniences you experienced during your stay. In regards to the "lobby staff trying to sell you something" our front desk staff does not try to sell anything at the desk I believe you are referring to our Activities desk along with Wyndham Vacations that sits in our lobby thank you for bringing your concerns to us as we do not want you to feel that your entire experience was bad. We sincerely hope you will return and give us a second chance. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Jan 3, 2015
Tangie
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel loved our stay thanku ohana east
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Teaea for taking the time to write a review and for your awesome 5star rating. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
3 night romance trip Jan 2, 2015
Teaea
US
3.0 / 5Good
"one night in Honolulu"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Staying here one day before getting on cruise ship.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Sandra for your 3star rating we hope you will return to the islands and stay with again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Jan 2, 2015
Sandra
US
5.0 / 5Outstanding
"Must see"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was great all employees were very helpful. Tracey at front was a breath of fresh air very helpful. Mybe was our house keeper she kept it very clean always asking if we needed anything. Can't wait to go back.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Gilbert for your great review and 5star rating, Mahalo also for your kind words towards are staff we will make sure to share your comments with them. We look forward to welcoming you back again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Jan 5, 2015
Gilbert
US
5.0 / 5Outstanding
"Amazing stay and staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I had the most wonderful stay! I was upgraded to a suite and it was great! The staff at the hotel are professional and helpful! I will definitely stay here again ...
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Juliana from Mililani, Mahalo for your great review and 5star rating!! Happy to hear the staff were professional and helpful. We look forward to welcoming you back again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night trip with friends Jan 4, 2015
Juliana
US
2.0 / 5Fair
"Avoid Room 1630 and ones in similar location"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
I realise it was a very busy time of year and that all of the rooms in the hotel must have been occupied as I ended up with a room that must have been the last one given to anyone. Room 1630 next to the service elevator was difficult to locate on the floor as it was right next to the smelly service room and elevator which was very noisy and in use all night. If I had been staying for more than one night I would have insisted on being moved to another room. If this is the only room left in the hotel, it should either not be used for guests or should be heavily discounted. Very disappointing.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Cynthia from Sydney, Mahalo for the 2star rating and for taking the time to write your comments and concerns, it is greatly appreciated and we apologize for any inconveniences you experienced during your stay. We sincerely hope you will give us another chance and decide to stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night trip Dec 31, 2014
Cynthia
US
2.0 / 5Fair
"Honolulu Day Trip"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    5.0
Day trip with a friend to Honolulu. Love the location, 1 block from Waikiki Beach. The property is a little dated and hard to find outlets in the room. The shower was like in a gym lockeroom. But Great balcony view of the city and the customer service was excellent too!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo for taking the time to write a review and for your 2star rating we sincerely hope you will return to the Island someday and give us another chance. Island Regards, OHANA Waikiki East Hotel Management
1 night trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Holiday get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel close to beach, activities, food and shopping.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha R from Oregon, Mahalo for taking the time to write a review and giving us a 5star rating we sincerely look forward to welcoming you back again in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Jan 2, 2015
R
US
3.0 / 5Good
"Decent hotel, decent rooms and great staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great stay, the rooms are decently sized with balconies. Located in the heart of downtown Waikiki and very helpful staff. Not a beach resort, so it's a short of some of the resort amenities.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha David and Mahalo for your review and 3star rating it is greatly appreciated. Glad you found our staff to be helpful, we look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night family trip Dec 27, 2014
David
US
2.0 / 5Fair
"good price if you can handle those......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Good service. However, poor sound proof, you can hear the sound of elevator, traffic, other rooms talking, flashing toilet and tv at night. Hot water sometimes is not even warm. Wifi is weak and slow.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo for taking the time to write a review and giving us a 2star rating your comments and concerns help us to improve our product. We sincerely hope you will give us another chance and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
5 night family trip Dec 24, 2014
A Traveler
US
4.0 / 5Excellent
"Has a living room which is nice when travel with k"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Met expectation. Location was ideal. Close to restraraunts. 2 blocks from the beach. Cost was ok. Some rooms have ocean view and can see the sunset, some mountain view as well.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha King from Cincinnati Ohio, We thank you for the 4star rating and for you taking the time to write a review. Glad we met your expectations and hope you will return to the islands and stay with us once more. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 31, 2014
king
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was very nice. Hotel is simple but close to everything in Waikiki.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Stephanie from Atlanta Georgia, Thank you for taking the time to write a review and giving us a 3star rating it is much appreciated, glad you found the staff to be nice and the hotel to be close to everything. We sincerely hope you will return to the islands and stay with us again in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 30, 2014
Stephanie
US
4.0 / 5Excellent
"good for the price and great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
this is not the hyatt or sheraton. it is a very nice modestly priced hotel that, for the price, does a great job. the only reason I didn't give it a 5 start rating has nothing to do with the hotel, it has to do with the rebuilding of the international marketplace which is next door and so there is construction noise. other than that, the beds are comfortable, the rooms clean, the staff friendly, parking is in the building for 25 per day. the shower is tiny and the bathroom is modest but again, for the price, it is a great value and I've stayed numerous times.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for giving us a 4star rating we appreciate your kind words and letting us know you found the staff to be friendly, the rooms clean the beds comfortable and the price a great value. We do apologize for the noise from the International Marketplace construction site. We look forward to welcoming you back someday. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 28, 2014
A Traveler
US
4.0 / 5Excellent
"Ohana"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Nice place to stay
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to give us a 4star rating, we hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
"memorable stay"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent location. Very close to the beach and a truly touristic area with several restaurants, food stores and shopping. The hotel offers bus services to popular destinations. Internet speed was fantastic. Excellent view of the mountains and the beach - with a lovely balcony. The coin laundry is an added plus. The staff can be more friendly, and the in-house can be better.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo SG from France, We thank you for giving us a 5star rating and for taking the time to write a review. We hope you will return to the islands and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 24, 2014
SG
US
3.0 / 5Good
"OK for a quick stoppover."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good hotel and right in central area with many things. A few minor complaints: showerhead broke when used, toilet flushing is so loud when used. Room is small but comfortable. New digital TV so it was good. Minimal amenities but we were only stopping for one night so no big deal. Check in/out was too time consuming with forms and questions, and ID's, etc...
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Cuong, We sincerely thank you for taking the time to write a review and giving us a 3star rating. We apologize for any inconveniences you encountered during your stay as we want to make our guest as welcome as possible and have you leave the hotel knowing your stay was enjoyable. We sincerely hope you will give us another chance in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night family trip Dec 21, 2014
Cuong
US
5.0 / 5Outstanding
"Great Hotel and Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fabulous location! Excellent hotel. Great service. Rooms and bathroom a bit small but all in all highly recommended.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Dominiquae for your awesome 5star rating, happy to hear you found the location fabulous, the hotel excellent and the service was great. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
3 night romance trip Dec 19, 2014
Dominiquae
US
3.0 / 5Good
"Stay at Ohana East"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Great location and the staff is super helpful at every turn. The room on the other hand, would be the reason why I would not be back. The room was old, with the walls falling apart and nails sticking out of the carpet. The fridge provided was on and off. Sometimes the water came out cold and others, same temperature when we put it in. The AC unit was old, where it was just an Hi, Med, Low option. There was never a perfect temperature in the room. The shower, depending on the time you took a shower, the hot water would be awhile before it actually got hot. In the morning, it took 20 seconds, and around 9a or 10a, over 2 minutes. The knob for the shower was a bit old too where you would have trouble adjusting it. The bed was a bit stiff too for a king size bed.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Davis from Los Angeles, We thank you for taking the time to write a review and giving us a 3star rating. We are happy to hear the staff was very helpful and the location was great, we also apologize for any inconveniences you encountered during your stay, we sincerely you will give us another chance and return to stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 21, 2014
Davis
US
5.0 / 5Outstanding
"Don't buy a timeshare."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We are timeshare owners and couldn't get the times we wanted for our vacation. This place has a great location and price is good for the area.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Gregory from Louisiana, We thank you for your 5star rating and look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night family trip Dec 16, 2014
Gregory
US
5.0 / 5Outstanding
"Clean, friendly, welcoming"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff were warm and friendly. The room was clean and a nice size. Room service was pretty quick. Bathroom was clean. Plenty of things to do and see in the area. I'd stay here again.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo Lindsay for your great 5star rating and wonderful comments they are greatly appreciated. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 21, 2014
lindsay
US
3.0 / 5Good
"Great if you want to save money..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Since we were running the Honolulu Marathon, we wanted to stay in a hotel to avoid having to wake up super early and finding a place to park. We didn't need anything too fancy and wanted to save money, so we picked Ohana East. We didn't really find anything wrong with it. The bathroom was a little small, but the room was okay. The staff seemed nice. The location isn't bad as it is right by the beach and shops. The hotel fit our purposes and we don't regret staying there. Basically, if you don't need a great experience and just want to save some money, this hotel is a good place to stay.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Irene Mahalo for your great review we look forward to welcoming you back again in the near future for more Marathons. We are happy to hear you enjoyed your stay with us. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 20, 2014
Irene
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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