All hotels in Honolulu, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here150 Kaiulani Ave, Honolulu, HI, 96815, United States of America, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 798 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.9
  • Condition
    3.8
  • Neighborhood
    4.4
4.0 / 5Excellent
"Nice hotel centrally located"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice hotel, staff very friendly especially Brian at the front desk, very helpfull. Room very clean. Parking very expensive 25$ per day.
Genuine Expedia guest review
Response by OHANA Waikiki East
Mahalo Pk from Tahiti for your kind words awesome 4star rating and great review on Expedia. Glad you found the hotel to be nice the staff friendly and Brian to be very helpful. We appreciate your comments and look forward to welcoming you back some day in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 17, 2014
Pk
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
good value great location complimentary upgrade cushion covers on sofa could use a trip to laundry/dry cleaners
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha John from LA, Thank you very much for your 4star rating and for taking the time to write a review it is greatly appreciated. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night business trip Dec 11, 2014
john
US
4.0 / 5Excellent
"Nice hotel close to everything in Waikiki"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent location with a good price point. Rooms are kept spotless.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha Joe from Princeville, We appreciate you taking the time to write a review and giving us a 4star rating, glad you found the location to be excellent and the rooms to be spotless. We sincerely hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 8, 2014
Joe
US
4.0 / 5Excellent
"Waikiki"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
4 days and 4 nights in Waikiki. What else is there to tell. Hope that's enough because it's all there is to tell.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha John from Pacific Northwest Mahalo for taking the time to give us a 4star rating and writing a review it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 8, 2014
John
US
4.0 / 5Excellent
"7 out of 10. Toilets noisey?"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
No problems.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Aston from Fla We thank you for taking the time to write a review and giving us a 4star rating. We look forward to welcoming you back in the very near future. Island Regards, OHANA Waikiki East Hotel Management
4 night trip with friends Nov 27, 2014
Aston
US
4.0 / 5Excellent
"good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very old hotel
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Louisa Fan from Palo Alto, Thank you for taking the time to write a review and for giving us a 4star rating. We hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
4 night romance trip Nov 3, 2014
Louisa Fan
US
5.0 / 5Outstanding
"Thanksgiving Holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were greeting by their wonderful front desk staff on Thanksgiving day. They really made us feel like family! Their hotel guest services took care of us as well. We needed extra service this time (we forgot a couple of things at home) and they were more than accommodating. The parking attendant Clara is always so nice. We really enjoy staying at this hotel and plan to visit again real soon! Thank you so much!
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and for giving us a 5star rating it is greatly appreciated. Happy to hear our staff took care of your needs and were greeted wonderfully on your day of arrival and you were able to enjoy Thanksgiving here in the islands. We sincerely look forward to welcoming you and your family back to stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Dec 1, 2014
Evelyn
US
2.0 / 5Fair
"An unreasonable charge!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I encountered a really bad thing at this hotel. When I checked in, the staff and the manager in front desk charged me for $160 for one more to stay four nights. There are four people in my family including my daughter, my mother-in-law, my wife and me. Hotels.com gave me the same rate when I made a reservation a few months ago since the number of people in my family is less than four which is the maximum for the room my booked. In front desk, with my iPad, I pretended to make another reservation via hotels.com. Whatever I made it with one adult, two people, three people or four people for a standard room, I could get the same rate, even so they looked at this but they insisted to charge me for $160 for one more adult.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and mahalo for taking the time to write a review on Hotels.com it is greatly appreciated and mahalo for giving us a 2star rating your comments and concerns are all greatly appreciated as it helps us to improve our product. We would sincerely like to make your next island experience an enjoyable one as we hope you will give us another chance. Island Regards, OHANA Waikiki East Hotel Management
4 night family trip Nov 20, 2014
ke
US
4.0 / 5Excellent
"Our Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Convenient location. Reasonable price. Bathroom is very small. Park on the 3rd floor as closer to getting into hotel as there are no directions in the garage to tell you where to go. Nice pool area, hot tub jets are very strange!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review we value your comments and appreciate you giving us a 4star rating. Island Regards, OHANA Waikiki East Hotel Management
1 night family trip Nov 25, 2014
A Traveler
US
5.0 / 5Outstanding
"walk to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
wonderful location..great rooms although don't get one behind the elevator as I heard a number of complaints on that..Great staff
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Edmund from San Francisco, Mahalo for your awesome 5star rating and great review on Expedia it is greatly appreciated. We sincerely look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
4 night trip Nov 20, 2014
edmund
US
1.0 / 5Poor
"Disappointed with this hotel."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I found my room with only a double bed(room no 404), since my booking is Mahalo Rate Standard Room. The room suppose come with a king bed or a queen bed or 2 double bed. I paid $169.00 and got the very small room. And the bath room is very small too. The shower room door will hit the wash sink and the toilet just squeeze together in a small place. It looks like a single room for one people only. The hot water tap come with cool water and I can't take the comfort shower, and I call front desk for what's going on. They sent a technician to check and technician ask me to open the hot water tap until the hot water is arrive, it takes 10 minutes. The beddings are feel not clean. Looks like the hotel just give me the room whatever they have. Second day, I got the lift down, all lift no function and we wait for 30min in lobby. Finally, we take a walk the stair up to floor 4. I spend my time and money for my honey moon. I feel ready disappointed with this hotel.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Jimmy from Chicago Mahalo for taking the time to write a review and letting us know of your experience during your stay with us, we sincerely apologize for any and all inconveniences you incurred during your stay with us. We hope you will give us another chance in the future to make your stay in the islands an enjoyable experience. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Nov 7, 2014
Jimmy
US
4.0 / 5Excellent
"Great for the price!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Perfect for an over night stay. I would t stay the whole time since the views aren't amazing for Hawaii. Only problem was the construction right out our window which they can't help.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 4star rating it it greatly appreciated and we hope that one day you will return and stay with us again. Island Regards, OHANA Waikiki East Hotel Management
Other trip Nov 24, 2014
Panda
US
5.0 / 5Outstanding
"wonderful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff are very polite, and eager to help, there is nothing that they can't fix or do. They hand out coupons and interesting locations for eating, shopping, rentals, entertainment, tours, all must go places.
Genuine Expedia guest review
Response by OHANA Waikiki East
Aloha and Mahalo beach bum for giving us a 5star rating and for taking the time to write a review it is greatly appreciated. Glad you found our staff to be polite and eager to help. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
Other trip Nov 20, 2014
beach bum
US
1.0 / 5Poor
"Ruined Vacation"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    1.0
  • Neighborhood
    -
Reservations were wrong and so we got kicked out a night early. Hotel its self needs renovating. We will never stay here or any of its chain hotels ever again. Also, not everything listed in hotel ad is true. The whole stay was a disappointment.
Genuine Expedia guest review
Response by OHANA Waikiki East
Mahalo Lydia for taking the time to write a review we apologize for any inconveniences you incurred. We truly wished you had asked to speak with a manager so we could have attempted to help you in any way possible so as not to have had your vacation ruined. Island Regards, OHANA Waikiki East Hotel Management
Other trip Nov 20, 2014
Lydia Leinaala
US
3.0 / 5Good
"Great location, decent hotel"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Overall the stay was really good! Perfect neighborhood for Waikiki at a reasonable price. Parking is a pain though! They don't have valet, which probably is why they can keep the costs lower, but it was a little tough to find. And the parking garage is small. But again, it's Waikiki and at a lower price I shouldn't be too picky. That said, when we checked out and tried to pay for parking, the person at the desk was rude. I didn't realize their process on something and Chris at the desk was just not friendly. When my friend and I walked away from the desk to go to our car, she started to to the person next to her! Just really rude. I'd still stay there again though.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your recent review and 3star rating we appreciated you giving us your comments and concerns and apologize for any inconveniences you incurred during your stay. We look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
2 night trip with friends Nov 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Best experience"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I've stayed in Waikiki at least 4 times in the past and I WISH that I had discovered this place long ago. The room is nothing fancy but the beds are very comfortable, you have plenty of space, a fridge, a desk, and some chairs. Every room has a balcony, AND we didn't pay for an ocean view room but we still got a view from our balcony. Plus if you have a late flight they will let you use a hospitality suite to shower in, a GREAT bonus for those of us who want to enjoy the beach the day we leave. Great for everything because you're in the middle of it all.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
We thank you Danaan for taking the time to write a review and giving us a 5star rating it is greatly appreciated. We look forward welcoming you back on your next trip to the islands and many more times to come. Island Regards, OHANA Waikiki East Hotel Management
3 night family trip Nov 11, 2014
Danaan
US
5.0 / 5Outstanding
"good price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Spacious and clean room. Great location.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Rosalyn from Chicago for taking the time to write a review and giving us a 5star rating it is greatly appreciated. we hope to someday welcome you back. island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Nov 3, 2014
Rosalyn
US
4.0 / 5Excellent
"Great location!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Bathroom stall is SMALL. It would have been difficult for a larger person to take a decent shower in it. Beds were very comfortable and room was quiet considering there is major construction going on next door. Love the location! Close to everything and love the free pink trolley rides! Will stay again!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your 4star rating we look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
4 night trip with friends Oct 26, 2014
A Traveler
US
2.0 / 5Fair
"Just ok"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Nice staff. Was disappointed that they did not tell you about a $25 parking fee when reserved online, that hikes a good deal up quite a bit. Older property, room was clean, bathroom and shower very small.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Sylvia for taking the time to write a review on Hotels.com. We are happy to see you found the staff to be nice and the room to be clean. We apologize for you not being aware of the parking price as our website does state there is a parking fee. We do hope you will stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night romance trip Nov 3, 2014
Sylvia
US
2.0 / 5Fair
"Don't Do It"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Tiny, old room right by the elevator. Noisy, mall & a view of a building site
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us your honest opinion it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
2 night business trip Oct 31, 2014
Valerie
US
4.0 / 5Excellent
"Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Great location. Close to everything in Waikiki. Hotel is cleaned and staff are nice.
Genuine Expedia guest review
Other trip Nov 1, 2014
QVN
US
5.0 / 5Outstanding
"Outstannding Hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel and staff were excellent and professional. Treated us like family. Would definitely stay there again.we wanted to stay there Halloween week end. But there weren't any vacancies.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Donald from Mililani, Mahalo for your awesome 5star rating and review we sincerely hope to welcome you back int he near future. Glad to hear the staff were excellent and professional and treated you like family. Island Regards, OHANA Waikiki East Hotel Management
2 night romance trip Oct 24, 2014
donald
US
3.0 / 5Good
"Okay to East"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
We understand the age but when we reserved 6 months in advance and they can't provide the requested room i.e king bed or double beds and they tell us they make the decison the day before that's not good service. There is no advantage to book in advance. The room was not cleaned everyday but location was great and rate good. Overall would recommend but some improvement needed for service and facility.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Lawrence from Va. Thank you for taking the time to write a review on Hotels.com and giving us a 3star rating it is greatly appreciated. We thank you for giving us your comments and concerns keeping in mind yes we do not block the rooms until the night before and bedding is a request not a guarantee, however when available we do try and honor all requests. We apologize for any inconveniences you experienced during your stay as we want everyone that stays with us to have an enjoyable experience. We sincerely hope you will return to the islands and give us another chance. Island Regards, OHANA Waikiki East Hotel Management
3 night family trip Oct 15, 2014
lawrence
US
4.0 / 5Excellent
"Just what I was looking for"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel was perfect for what I needed. I was in O'ahu for just one night as I had a 24 hour layover on my way to Brisbane. So I didnt want to spend an arm and a leg on hotel prices and fees. I just wanted a clean hotel in the heart of Waikiki where I could walk to most anywhere I wanted to go...mainly the beach. The hotel is literally a block and a half from the beach and dozens of food options. The location for me, was perfect and even though the hotel is situated right in Waikiki, i didnt hear street noises or bar crowds. Another plus is that room had controlled air conditioning, which I definitely used. The hotel staff was average in regards to hospitality, but they gave out a free beach bag, which I have been using a lot. The room was small, but perfect for one person, and it was clean and nicely maintained.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Andrew from Santa Cruz, We appreciate you taking the time to write a review on Hotels.com and giving us a 4star rating. Glad to hear the hotel was perfectly what you needed clean, great location reasonably priced and you got to enjoy your stay prior to heading towards Brisbane. We hope you will return to the islands and stay with us in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night trip Oct 23, 2014
Andrew
US
5.0 / 5Outstanding
"Nice place to stay and enjoy Waikiki."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
After one horrible night at a different hotel, I found this hotel. I must say that this was a great place for myself and my grandchild. We had plenty of room, it was clean (a must), quite, and had great service and personnel. It is a little outdated but that doesn't impact the experience. The location was perfect if you didn't want to be around crowds but wanted to be close to restuarants and things to do.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your awesome review and 5star rating, we are glad you and your grandson found the hotel to be a great place and the room was clean. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
6 night family trip Oct 5, 2014
A Traveler
US
4.0 / 5Excellent
"Okay But....."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Being at Waikiki means beach and swimming to me as we'll as dining and shopping so a tad surprised that rooms had really no place to put a wet suit or damp towel (we bring our own big beach towels) to dry as bathrooms tiny and balconies windy as in they would end up back in ocean from breeze.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha GTK We apologize for any inconveniences you experienced in not being able to have a place for you to hang/dry your towels, as we provide our guest with pool/beach towels for their conveniences. We certainly hope you will stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
5 night trip with friends Oct 3, 2014
GTK
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel was Ok. Can't believe they don't offer a breakfast.
Genuine Expedia guest review
Other trip Oct 14, 2014
A Traveler
US
3.0 / 5Good
"Good location - budget hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Good location in Waikiki. Short walk to the beach and several great restaurants. Sound insulation in the room was poor. My wife and I actually bought a sound machine to block out our neighbors' talking.
Genuine Expedia guest review
Other trip Oct 7, 2014
Graham
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Won't use again not impressed. No a enmities. Thought getting a queen or king bed and a full. Internet didn't work. No hotel bar/restaurant by pool
Genuine Expedia guest review
Other trip Oct 7, 2014
zac
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice place. Recommended. Close to restaurants, beaches and shopping.Hotel staff friendly and helpful.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your great review and 4star rating it is greatly appreciated. Glad you found the staff to be friendly and helpful and the hotel to be a nice place. We sincerely hope to welcome you back in the future. Island Regards, OHANA Waikiki East Hotel Management
1 night business trip Sep 25, 2014
A Traveler
US
3.0 / 5Good
"Ohana East"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    3.0
My review is based strictly on the location of the room I stayed in, room 700. This room is located exactly adjacent to the three elevators and the entrance goes does the side of the elevators and goes around to the left behind the elevators. The headboard of the bed is against the wall separating the room from the elevators. The noise from the elevators is irritating to say the least and there is no way to prevent it. This room and others like it on all floors should be converted to storage rooms. They are not appropriate for use as guest rooms, The room was clean. But when you can't get good rest it destroys the stay. The wifi is also very slow. And you can't log on to VPN.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Mr. Wilkerson for your recent review on Hotels.com and for our 3star rating. We appreciate your comments and concerns as it helps us to better our product. We sincerely hope you will give us another chance and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
3 night business trip Sep 22, 2014
Richard Wilkerson
US
4.0 / 5Excellent
"5 min to beach, good value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a good hotel very conveniently located. it is an older hotel with small bathroom but updated beds. The pool is tiny but the beach is one block away.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your 4star rating it is greatly appreciated. We hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
2 night trip Sep 20, 2014
Noel
US
4.0 / 5Excellent
"Just fine"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Helpful and friendly. Nice rooms. 2Blks from beach. Extra elevators. 3Feet from my door!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your great review and 4star rating. Happy to hear you found our staff to be friendly and helpful and the rooms to be nice! We hope you will return to the islands and stay with us again in the future. Island Regards, OHANA Waikiki East Hotel Management
2 night family trip Sep 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay comfortable rooms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms were nice, clean and well maintained. The pool area was lovely! Great place to stay!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo Donna Doss from Knoxville Tn we appreciate you taking the time to write a review and for our 5star rating. Happy to see you found your room was nice and clean and well maintained and the pool was lovely. We look forward to welcoming you back. island Regards, OHANA Waikiki East Hotel Management
1 night trip Sep 14, 2014
Donna Doss
US
4.0 / 5Excellent
"Great location, nice rooms, excellent value"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice rooms with good view of the ocean and canal, excellent location with much of Waikiki in walking distance, great value compared to similar hotels nearby
Genuine Expedia guest review
Other trip Sep 15, 2014
Bob
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Ohana East is located right in Waikiki and you can walk just one block to the white sandy beach. The entire staff including the housekeepers were very, very pleasant and accommodating. The pool & jacuzzi are well maintained. Our room was comfortable and perfectly cleaned every day. The in-room fridge made it convenient to keep our juices and water cold without having to go outside the room to the ice machine. We stayed here many times and never found a hotel as convenient and affordable as the Ohana East in Waikiki.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Connie from Daly City, Thank you for taking the time to write a review on Hotels.com and giving us a 5star rating and letting us know you found our entire staff to be very pleasant and accommodating as we agree with you wholeheartedly. Happy to hear your room was perfectly cleaned. We sincerely look forward to welcoming you back in the future. Island Regards, OHANA Waikiki East Hotel Management
7 night trip Sep 2, 2014
Connie
US
4.0 / 5Excellent
"Construction noise"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Major construction going on next to the hotel. If you have a room facing the pool then it can be very noisy if your balcony door is open so if you can, ask for a room opposite the pool.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us the 4star rating. We appreciate your comments and hope to welcome you back soon. Island Regards, OHANA Waikiki East Hotel Management
6 night family trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Spot to Stay in Waikiki - Great Value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic hotel and great value only few minutes walk to beach. Have been to Hawaii a few times and stayed at various places. Would definitely stay here again, just got home and can't wait to book my next trip!!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Natalee from Queensland Mahalo for your 5star rating and for taking the time to write a review it is greatly appreciated. Happy to here you had a great time and found the hotel to be fantastic and a great value. We look forward to welcoming you back in the future! island Regards, OHANA Waikiki East Hotel Management
4 night romance trip Aug 24, 2014
Natalee
US
4.0 / 5Excellent
"Nice location, clean and overall pleasant"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a 2nd floor room with a large patio that overlooked the main street. Noise level was fine while the door was shut and a/c works well. Room was comfortable and spacious and bathroom was clean. Now for the bad. The guys at the bell desk are rude. One guy started out nice but just got worse the more you talk to him. The other guy literally argued with me over something completely childish so I shut the conversation down. People at the front desk can be a little short with you when talking and smiles are rare. Hotel is nice overall and would stay here again, just avoid the bell desk.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for taking the time to write a review and giving us a 4star rating. Your review recently showed up in the system, so we apologize for not responding sooner. We apologize and thank you for letting us know of how you felt with our bell desk staff rest assured we have advised the Bell Captain of this and also regarding our front desk staff we also apologize and again rest assured we have brought your comments and concerns to their attention as this is not what we expect of our staff. We sincerely hope you will return to the island and give us another chance. Island Regards, OHANA Waikiki East Hotel Management
2 night family trip Aug 30, 2014
hulawahine
US
4.0 / 5Excellent
"Centrally located in Waikiki"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have stayed at several hotels in the Waikiki area over the years, but this is our hotel of choice as it is clean, nice and centrally located. Also, there is a laundromat adjacent ~very important!
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Mahalo Cat & Robert for your 4star review we appreciate your staying with us and letting us know you found the room clean. We look forward to welcoming you back again. Island Regards, OHANA Waikiki East Hotel Management
4 night trip Aug 29, 2014
Cat & Robert
US
5.0 / 5Outstanding
"HOTEL STAFF IS THE VERY BEST"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Every person we meet at the hotel knew their job and that was to make the hotel a friendly place to stay. The only problem, which had nothing to do with the hotel, was the construction behind the hotel -- this why we recommend you upgrade to the front side of the hotel. The very nice part of the location is that you don't need a car --bus service will take you anywhere you want to go. We love having a framers market next to the hotel at King's Market Place.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Ross from California, We appreciate your awesome 5star rating and for taking the time to write a review on Hotels.com. So happy to hear that every person you met at the hotel knew their job and found the hotel a friendly place to stay. We do agree on the noise factor of the construction site behind the hotel so we do apologize for the inconvenience you had to endure while you stayed with us. Glad you were able to upgrade your room to the city view side and also enjoy the Farmers Market right across the street. We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
5 night trip Aug 28, 2014
W..Ross
US
3.0 / 5Good
"Nice hotel, close to beach"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Stayed there for my son's wedding. Requested rooms to be together. When registering, our rooms were not together and we did not receive rooms we requested. Was disappointed.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"very comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed only 2 nights but it was very comfortable. Large bed made me feel at home. Room was a little small but adequate. Bathroom was small also. Room was next to the express elevator but it didn't bother me. Construction next door started pretty early and pretty loud. Parking was very cramp. It was all expected so all in all, it was very relaxing.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Wade K from Las Vegas, Mahalo for your 5star review on Hotels. com it is much appreciated. Happy to hear you had a comfortable stay and felt at home and was able to relax. We sincerely hope to welcome you back again. Island Regards, OHANA Waikiki East Hotel Management
2 night trip Aug 17, 2014
Wade K.
US
4.0 / 5Excellent
"Ohana East"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Other than a few hours without hot water everything else worked out well.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha and Mahalo for your 4star rating it is greatly appreciated. We look forward to welcoming you back soon. Island Regards, OHANA Waikiki East Hotel Management
3 night trip Aug 12, 2014
A Traveler
US
4.0 / 5Excellent
"We love this hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We love staying at this hotel. The staff is always so pleasant. If it's available we always book it. The only problem we had was the first room they put us in. It had an awful sour smell. I can't even begin to imagine why it smelled like that. They offered to spray it, but we didn't want to go back to that room. Instead they put us in another room and that room was perfect! Thank you.
Genuine Expedia guest review
Other trip Aug 19, 2014
Evelyn
US
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff at the reception desk was well below friendly and cordial. We used three consierge and had the best information and experience from one, the others knew less about the excursions we were interested in. Her recommendations were just as she said would be. I would definitely seek her out for my next vacation. The internet was free but ran very slowly. You have to relax and be on aloha time!
Genuine Expedia guest review
Other trip Aug 19, 2014
Pamela
US
3.0 / 5Good
"Average but outdated"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Front desk was very nice, but no one to help with bags. Not a fancy hotel at all. Clean but outdated. Only stayed 2 nights before going to another island. I would not stay here for a long vacation; area is icky
Genuine Expedia guest review
Other trip Aug 15, 2014
sandy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good location. Parking is expensive, but it's not Ohana's fault since it's a private company. It would be nice if guests got a discount.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Flavio from Los Angeles Calif.... Thank you for your 4star review it is greatly appreciated and thank you for pointing out the parking is a separate concession of the hotel and therefore sets the parking rates for our guest which does include a discount. Hope we are able to welcome you back once again. Island Regards, OHANA Waikiki East Hotel Management
1 night trip Aug 11, 2014
A Traveler
US
4.0 / 5Excellent
"decent hotel, good location, good comparable value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
We stayed one night in Ohana East and it was a decent hotel in a good location. We were traveling with our 3 month old and two year old and our biggest complaint is the tiny shower in our room. With two small children, I consider a bathtub a requirement and didn't think to ask for a room with one. This hotel is a few blocks away from the beach for a more reasonable price and there is lots of shops around it which carry everything that you could need.
Genuine Hotels.com guest review
Response by OHANA Waikiki East
Aloha Shyann, Mahalo for taking the time to write a review on Hotels.com it is greatly appreciated and for giving us a 4star rating. Happy to hear you found the hotel to be decent and in a good location, yes we do have rooms with bathtubs so we would have been more than happy to have accommodated your needs. We hope to welcome you and your family back again in the near future. Island Regards, OHANA Waikiki East Hotel Management
1 night trip Aug 7, 2014
Shyann
US
3.0 / 5Good
"close to the action"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel was OK nothing fancy for sure. Elevators quick and staff decent and helpful. Bed was way too soft and needs to be replaced. Bathroom really small as was the balcony. Parking was additional as well.
Genuine Expedia guest review
Other trip Aug 8, 2014
A Traveler
US
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