parking set up and structure needs to be reviewed. the 1st night we came back to the hotel the hotel parking was full. 2 parking attendants were there and no one monitors the parking for the hotel guests. we had to park across behind of the abc store and paid $25 for parking. the hotel counter rep credited us for the paid parking but in that busy area […] it was very inconvenient for us and we were quite disappointed. the service was good until we experienced this. Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha Liz, Thank you for your review on Expedia we do apologize for the inconvenience you incurred with our parking structure. As it is a concession of the hotel, we have addressed this situation and will monitor the parking more closely. Island Regards, OHANA Waikiki East Hotel Management
Would definitely use this hotel again.Genuine Hotels.com guest review
Response by OHANA East Mahalo Mimmye for your 5star rating we look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
I have been to Hawaii every year for the last 26 years. The hotel is in good condition and the service is great.Genuine Expedia guest review
Response by OHANA East Aloha Tim from Amarillo Texas Mahalo for your great 5star rating on Expedia it is greatly appreciated. Looking forward to welcoming you back soon. Island Regards, OHANA Waikiki East Hotel Management
"Older hotel but a good deal"
This is a friendly, centrally located hotel but definitely showing some age. It's clean and the staff is nice but it's next to the demolition of the International Marketplace. Be sure to stay on the side closer to Diamond Head and a higher floor. Street below is noisy and party central. Great place if you are a nightlife person and very affordable. […] If this is your dream Hawaii vacation for relaxation.... I wouldn't recommend. Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha Ann from Gilbert Arizona, Mahalo for taking the time to write a review on Expedia it is greatly appreciated. Island Regards, OHANA Waikiki East Hotel Management
"Great place for families,awesome location for valu"
I've stayed there before. It's been about ten years but it is great place for family on a budget. Steps from the beach and steps from great shopping.Genuine Hotels.com guest review
Response by OHANA East Aloha Monique, Mahalo for taking the time to write a review on Expedia , and for giving us a 5star rating it is much appreciated. Look forward to welcoming you back soon. Island Regards, OHANA Waikiki East Hotel Management
"Nice hotel conveniently located."
We walked to the beach( borrowed hotel towels), shopped and ate all in a convenient location! O 'hana East is in the middle of everything in Waikiki.Genuine Expedia guest review
Response by OHANA East Aloha Jim and Joyce, Mahalo for your great review on Expedia. Island Regards, OHANA Waikiki East Hotel Management
The staff at the front desk were aloha and very helpful. My room was right next to a service elevator. The cleaning staff seemed noisy (talking, bumping around) and knocked on my door several times the first day I was there. They weren't sure if the room was already serviced. The hotel should have better communication with the staff about these things. […] There were no lights and a heavy shower curtain in the bathtub which made it dark when showering. The room was a nice size though for Waikiki. The location is great and if you're looking for value this is a good place to stay. If you're looking for quiet, just make sure your room is not next to the service elevator! Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha Gina from Atlanta, Mahalo for your recent review on Expedia we value our guest comments and hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
"Great location and amenities were wonderful."
The staff and service were wonderful especially the bell staff with our luggage, etc.Genuine Expedia guest review
Response by OHANA East Mahalo for your great review and that you especially found the bell staff to be wonderful. We hope to welcome you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
"Nice hotel close the beach, convenient to parking."
We got very pleasant at the hotel during 5 days. Our car can park in the free place along the canal nearby hotel. We can walk to the beach after 5 minuts. There are many stores and restaurants nearby hotel. The room charge is reasonable.Genuine Expedia guest review
If you want a clean affordable hotel stay at ohana east. There are no horror stories here. The Hotel is clean the bathroom is clean the beds are clean and the room cleaned daily. The lady that cleaned our room was very friendly my sister ask her to leave an extra package of coffee no problem. There were not a bunch of extra charges on check out like […] a lot of other hotels. Art in motion was right down the street this is a must see he paints these beautiful paintings with spray cans Read moreGenuine Expedia guest review
"a great location"
it was right in the middle of Waikiki and only 2 blocks to the beach. Very convienient and the small cafe on the premises was our breakast stop for the day. excellant! Steak house down below is a little spendy but the best prime rib. Nice staff! Great room!Genuine Hotels.com guest review
Response by OHANA East Aloha Mike from Oregon, Thank you for the great 5star review on Expedia . We look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki Hotel Management
"nice hotel, perfect location in center of most att"
nice hotel in center of Waikiki. walking distance to beach and shooping.Genuine Expedia guest review
"Great location, comfortable"
Enjoyable stay. Right in the heart of Waikiki. About a five minute walk to the beach. Friendly staff. Quiet but near the action. Hotel rooms nothing out of the ordinary, but very, very comfortable. Good restaurant for breakfast, laundry facilities available a short walk away, stores nearby. Wifi is iffy but that's true for much of Hawaii. Pleasant.Genuine Expedia guest review
WonderfulGenuine Hotels.com guest review
Response by OHANA East Mahalo for your 5star rating it is very appreciated!
"Ideal for what we were ther for"
Our check-in was smooth, and seamless. There were no negatives about our stay. The bed was very comfortable and that's important for both of us. There was absolutely nothing negative about our short stay there.Genuine Hotels.com guest review
Response by OHANA East Aloha Gloria from Peru, Your 5star rating is greatly appreciated and glad to hear you enjoyed your stay. We do look forward to welcoming you back in the near future. Island Regards, OHANA Waikiki East Hotel Management
Decent hotel for the money close to everything cheap places to eat and drink nearby if you are willing to search a bit staff friendly and helpfullGenuine Expedia guest review
Pleasantly surprised at the friendliness and earnest desire to please among the staff and service persons. Helpful in all respects and though I originally planned to rent a car I found that unnecessary because of the free shuttle trolley provided by the hotel. I would definitely stay at this hotel or one of the other in this group again.Genuine Hotels.com guest review
Response by OHANA East Aloha Kevin, Thank you for your great 5star review here on Expedia it is greatly appreciated and glad to hear you would return to stay with us in the future. Also happy to hear you got to enjoy free use of the Pink Line Trolley. Island Regards,
"Ohana East was pretty great!"
The employees at Ohana were very interested in making our stay the best it could be! The hotel has been there a really long time so it's a little dated, but everything was very clean & the aloha spirit was there! :-)Genuine Hotels.com guest review
Response by OHANA East Aloha Greeni707, Thank you for taking the time to write a review on Expedia it is greatly appreciated. We have just completed our room renovations with new carpeting, 42" flat screen tvs and beds and hope to welcome you back so you may get the chance to enjoy or renovated rooms. Island Regards,
Affordable hotel in a great location in Waikiki. Staff was helpful...offered us a hospitality room for a late night shower.Genuine Hotels.com guest review
Response by OHANA East Aloha Brian, Mahalo for your great review on Expedia! Thank you for the 4star review it is greatly appreciated and glad to hear our staff was helpful. We hope to welcome you back one day in the near future. Island Regards,
"Avoid if you can find another hotel at same price"
The hotel staff were rude is an understatement folks. We stayed at Hyatt Place Waikiki beach for part of our vacation and here for the remaining part. It's day and night difference between the two. Yes Hyatt is a bit expensive than this hotel, but i guess you get what you pay for! Here are some of the incidents.... My daughter fell sick and was struggling […] with stomach pain, so my wife didn't want to leave the hotel to get food and called the front desk to check if we can order food and the staff's reply with a totally rude voice - "if you do not have a credit on file i can do nothing, if you don't know what credit on file means i am going to transfer you to our customer service now to figure it out"......i kid you not, it shocked us as much as you are right now! Our checkout is 12 Noon and we asked if we can get another 15 minutes as our 2 yr old soiled her diaper at the last minute and the front desk staff's reply - "Check out time is check out time, if you are not out by 12 i will have to start calling out your name"...again i kid you not, totally shocked us to hear that response! The bedsheets were stained and we reluctantly slept on it! Anytime we went to front desk for inquires or questions, we were just questioning ourselves if we should really approach them as every previous time their response was totally emotionless and flat out rude! The hotel is really close to the beach if you can put up with their rude staff is the bottom line on this hotel. Read moreGenuine Expedia guest review
"Good location - clean but a little old"
The hotel is right in downtown Waikiki with pay parking underneath. Very close to beach and shopping. Hotel was clean, comfortable, a little on the older side. Hotel manager was very nice, accommodating.Genuine Hotels.com guest review
Response by OHANA East Aloha Yuki, Thank you for a great review it is greatly appreciated. We hope to welcome you back in the future. Island Regards,
The hotel was fine in several respects, except I had 1PM and they cut off my room key access to elevator at exactly 1PM, while I was taking my luggage from 17th floor room to the the car. Why this nonsense? I had no cell, wife has bad back (wheelchair), and can't deal with remaining bags -- very inconvenient, exasperating! Elevator door closes on me […] for several minutes, can't go up or down. Then, front desk clerk tells me they have high rate of repeats, and these little things don't matter, I should have been out of room by 1PM precisely instead of 1:10 or so! Finally, I get a sarcastic "Happy Holidays" as I'm leaving. I'll make sure never to return here via Hotels.com or anyone else. Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha and Mahalo for taking the time to write a review on Expedia we'd like to apologize for any inconveniences you had while you stayed with us. We do take all of your comments and concerns seriously and will address all concerned. Island Regards,
"East not West"
We originally had reservations at the Ohana West and it was terrible. We were there for Thanksgiving to visit our niece who's in her 1st year of college. When we showed up to check in the front desk clerk Rudolph insisted that we must pay an additional fee of $30 per day to have her stay with us. We tried to explain that she lives there and she was […] just here to visit with us and get us checked in. He said no visitors are allowed upstairs. He said we had to do our visiting in the lobby. He was very rude and made us feel like prisoners in this hotel. He made it very clear with security that she was not allowed up stairs. Thanks to Expedia they were more than helpful in getting us a refund for this hotel and kindly booked us another room at the Ohana East. He also made sure that it was ok to have visitors. The staff at the Ohana East are very friendly and helpful. They made us feel like family there. We've told many of our friends and family about the difference between the two hotels and we highly recommend staying at the Ohana East. Read moreGenuine Expedia guest review
"Nice hotel in the middle of Waikiki"
We spent 3 nights there. We were offered a room upgrade for a small fee, which we accepted. This room had a balcony with a partial beach and mountain view. The hotel was very comfortable and had a nice central location in Waikiki.Genuine Expedia guest review
"Excellent Stay! Mahalo"
Great place to stay! Lots to do and very close to the beach.Genuine Expedia guest review
"Exceptional Service in a awesome location"
The front desk ladies were amazing! They made a small mistake in booking a room with a queen instead of a king bed, but fixed it immediately and with a smile on their faces. Nothing bad to say about this hotel. Hotel prices in Waikiki are very expensive but this was about half the price of the big ones on Kalakaua and only about 100 feet away! A great […] value Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha Kam, Mahalo for your great review on Expedia . We hope to welcome you back in the near future. Island Regards,
"New favorite hotel"
First time staying at this hotel, but I have to admit that this is my new favorite hotel. The location is convenient and you can ride one of the local trolley lines just buy showing your hotel key. The rate is reasonable too.Genuine Expedia guest review
Hotel location is great and within a 5 minute walk to the beach. There are many restaurants to choose from within 2-3 blocks. Close to International Marketplace and other shopping areas. Elevators probably need an upgrade as they don't read the access card well - I had to insert the card multiple times before I could select the floor number. Hotel offers […] beach towels but they are only available at the front desk. There is no separate line and I ended up waiting along with other people checking-in for their stay. Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha and Mahalo for your review on Expedia it is greatly appreciated! We value your opinion as it helps us to improve our product. We hope to welcome you back some day soon. Island Regards,
The first impression--the lobby--was good. The hall had a funky smell -once we hit our floor. The room was a disappointment. Old , dated --the furniture was stained and the fridge was an ANTIQUE . The bath was clean and up to date.Room service was good. Oh, the rugs in the upper floors were-GROSS.Genuine Hotels.com guest review
Response by OHANA East Aloha Valerie from Groton Ma, We value your comments and thank you for taking the time to write a review on Expedia as it helps us to improve our product. Island Regards,
"Excellent value given location."
Just s good as I remembered from 10+ years ago.Genuine Hotels.com guest review
Response by OHANA East Aloha and Mahalo for your review on Expedia it is greatly appreciated! Island Regards,
"Nice hotel for the money"
Front desk staff were extremely helpful and helped us plan some of our activities for the day. Answered all our questions. The hotel is close to everything.Genuine Expedia guest review
"Great place to stay on a budget!"
I thought that the hotel was awesome in terms of location. Checking in wasn't a problem, and we enjoyed our experience overall. I just wish the beds were a little more comfortable, but it wasn't that bad. I definitely recommend this place if you need a cheaper place to stay. It's walking distance from everything downtown.Genuine Hotels.com guest review
Response by OHANA East Aloha Jr, Mahalo for your great review on Expedia as you are probably unaware we are in the process of renovating the hotel which means we will be having all new beds and hope to welcome you back again so you may experience our newly renovated rooms. Island Regards,
"Close to everything you need"
I travel to Hawaii about four times a year and my first choice of a hotel is the Ohana East. It's location is perfect because it is only a short walk to the beach, the main shopping areas and excellent restaurants. I have always been satisfied with the service. The Ohana East provides a great hotel at a very reasonable price.Genuine Hotels.com guest review
Response by OHANA East Mahalo for your 5star review on Expedia it is much appreciated. We look forward to welcoming you back once again. Island Regards,
Location was great but room was so outdated. Bed must have been 40 yr old and an old box tv. I told them it was our wedding anniversary and it didn't seem to bother them.Genuine Expedia guest review
"good hotel, great location."
Very close to the beach and spacious rooms. The hotel does not have a fancy lobby and the elevators are not in the best shape but overall we were very satisfied with the service and the stay at a reasonable rate.Genuine Hotels.com guest review
Response by OHANA East Mahalo for your great review on Expedia, it is much appreciated. Island Regards,
"Close to shopping, food and beach."
Friendly staff, nice room. Beds a little hard, but who cares we were in Hawaii!Genuine Expedia guest review
"Nice room for the money"
Clean, pleasant hotel not far from the beach. not much more to sayGenuine Expedia guest review
Hotel location was very good. The rooms were clean. The only problem was the beds were not comfortable very hard. Also the air condition blows directly in your face . The location of the vent is positioned in bad place. Other than that the stay was very good, yes I would stay there again. The hotel staff were warm and very helpful.Genuine Hotels.com guest review
Response by OHANA East Aloha , Mahalo for your 5star rating on Expedia we appreciate your comments. We are in the process of renovating our guest rooms with new bedding, carpeting and flat screen televisions so we do hope to welcome you back soon. Island Regards,
First time to visit Hawaii. Visited the Arizona Memorial, went sightseeing and shopping.Genuine Expedia guest review
"stay in july 2013"
highly recommend - takes care of its customers with free pink line trolley tickets, free wifi, beach towels to check out for the beach, hospitality room to shower & clean up after check out if you are travelling late in the day. easy access to the trolley and the city bus stops on kuhio. forget the high priced, hohum, hustling coffee shop on the corner […] - have a luxurious, leisurely breakfast at the Outrigger on the Beach in their Hula Grill above Dukes. we will stay here again Read moreGenuine Expedia guest review
Nothing fancy, but within walking distance of many thingsGenuine Expedia guest review
Area is nice close to beach. Rooms need updating. Had to search for outlets to recharge phones and cameras. No microwave, have to take coffee pot into bathroom to make a cup of coffee. Price is right, but would not stay there again.Genuine Expedia guest review
"Convenient location for a good price"
The location of this hotel is perfect for a "barely" off the beach hotel. It was literally a block away! Very close and convenient to shopping. Room was clean and nice. I gave a four star overall because there was a lady at the front desk with a bit of an attitude, but the rest of the staff was awesome. I would highly recommend this place.Genuine Hotels.com guest review
Response by OHANA East Aloha Meredith from Utah, Mahalo for your 4star rating on your stay here at the OHANA Waikiki East Hotel it is greatly appreciated. We hope to welcome you back once again. Island Regards,
"Good hotel and close to everything"
This hotel is in the middle of Waikiki, so it is easy to restaurants and shops. The hotel is clean and staff is friendly. Our flight doesn't leave at 8pm, they allow us to store the luggage is bell desk and came back for 45 mins shower for free!! This is great for us, we don't have to wait in the airport or paid extra to extend our room. The things […] I don't like is the elevator, it is going so fast n does quick stops, it gives me headache every time. The hotel card doesn't work in the elevator all the time as well. Read moreGenuine Hotels.com guest review
Response by OHANA East Aloha Eileen from Nashiville thank you for your review on Expedia we appreciate our guest comments . Glad you found our staff friendly and your room clean. Free use of the hospitality room is great for travelers like yourelf who have late flights to catch but do not want to spend all day in their travel clothes can freshen up and change prior to yoru pickup. We hope to welcome you back to the OHANA Waikiki East hotel one day soon. Island Regards,
We spent three nights at Ohana East and enjoyed our stay. Only complaint would be that the walls are pretty thin but it wasn't something that really bothered us. Great location, we walked everywhere. Rooms were spacious and we had a great view. We would definitely stay here again.Genuine Hotels.com guest review
Response by OHANA East Mahalo Jen for your 4star review and your great comments. We look forward to welcoming you back in the near future. Island Regards,
This hotel is somewhat older, but it's doable if you're on a budget. I would stay there again but would get a room with a bigger bathroom. You couldn't even open the door all of the way because the toilet was in the way - that's all small the bathroom is. The shower door wouldn't stay closed either. Staff is very helpful and nice.Genuine Expedia guest review
"Nice overnight stay close to attactions."
We needed a place to stay for a night and wanted something close to the International Market. This was in easy walking distance to many locations including the beach, resturants and the market. The room was clean and comfortable and the staff friendly and accomidating.Genuine Expedia guest review
"Very close to International market place and Waiki"
Great place, great people, great funGenuine Hotels.com guest review
"Multiple Time Guest"
Room and type requested through Expedia was exactly as I had asked! The front desk staff is the finest of anywhere I have ever stayed. The hotel was full so it made the elevator rides a little long at certain times. Tip, book a room above 15th floor there is an express elevator just around the corner from the bank of elevators. Very clean everywhere. […] Could use new sliding doors to the lanai is my only suggestion. The staff makes you feel like they really want you there, a rarity these days. Love the location and would recommend this hotel to everyone! Read moreGenuine Expedia guest review
I was a little apprehensive about this quick purchase. I have stayed in some pretty run down hotels in Waikiki but this one wasn't one of them. Location: It is not right on the beach but about 5 min walk and roughly two blocks from the ocean. Besides not being closer to the beach, this hotel is right smack in the middle of Waikiki. Essentially four […] minute walk from the International Market Place and the surrounding shops. There is a Round Table Pizza, a sports bar and a good Thai Food restaurant connected to the bottom of the hotel (along with an expensive sundry shop with food and toiletry items). Hotel: The rest of my party stayed at the Miramar. So glad I got to stay at Ohana East instead of Miramar. The hotel was clean and the staff was friendly and welcoming. The staff did and executed whatever I asked (Like clean my room twice in one day). Very helpful too. The physical hotel is up kept nicely. The lobby was nice. The rooms are big but the style might be slightly outdated (no flat screen TV but the old style with no HDTV). The pool is really nice. The fitness center was tiny and only had a universal machine with no dumbbells/weights. Ultimately, the cost out-weighed these blemishes. Closing: The location and staff really made my stay pleasant. The rooms and hotel were nice and definitely worth the cost of the room. It was convenient having a few restaurants and small shops connected to the bottom of the hotel. I would surely stay again. :) Read moreGenuine Expedia guest review
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