Great value. Getting reservations at the restaurants was a little challenging as most options were unavailable or only available at late hours (which didn't work well for a family trip). That said, overall it was a very enjoyable stay and we'd go again.Genuine Hotels.com guest review
"Book RIU PALACE"
Restaurants had good food. Breakfest buffet was good. Other buffets had swarms of flys and bees. Pillows were horrible. Wi fi sucked at a $20 a day charge. 1-2 english tv channels.Genuine Expedia guest review
Second time we have stayed here. The value of the all-inclusive is as good as it gets. The staff is really friendly and goes out their way to be helpful. I want to try other hotels in this chain.Genuine Expedia guest review
"Nice complex on the beach"
Excellent service, greeted with margaritas as we waited to check in. A long drive from the airport. Very family oriented and active.Genuine Expedia guest review
went the whole stay with out air they offered another room, but we declined were not in the mood to pack clothes back up and move. Next day they had maintenance working on it for about two hours at our convenience but it never worked. Other then That say was great and they had a great mini bar in room with real bottles of alcohol at your disposal, NO […] EXTRA caharge Read moreGenuine Hotels.com guest review
Great hotel- very clean, grounds very well kept, great food. I would stay here again.Genuine Hotels.com guest review
"Perfect weekend getaway."
Perfect atmosphere, location and service. Definitely going back.Genuine Expedia guest review
"Nice but no variety."
Food in all restaurants never changed. Pool water very cold.Genuine Expedia guest review
No intrrnet, no elevators, no room service, kids club a joke and tons of extra charges. Better hotels at same or less. We wanted to try but totally disappointed. Wouldn't go back.Genuine Expedia guest review
very clean and beautiful place. People at the hotel were very friendly and always ready to serve you. Excellent food at the Baja California Restaurant.Genuine Expedia guest review
"Nice & clean hotel, great & friendly staff"
Just perfect! Will defiantly go back next year =)Genuine Expedia guest review
"Great place to stay for the price."
We have stayed here several times, some of the "freebie" services that were super convenient are not available any longer. Overall though, it's a great place to go with a group of friends that like to party it up. Rooms are clean, the staff is friendly and polite. If you have high blood pressure, the salty food is sure to do you in, but there is a lot […] of fresh fish and traditional foods. Read moreGenuine Expedia guest review
"Very clean hotel, close to the beach"
The hotel was very well maintained. Our only complaint was that it was little far away from downtown Cabo San Lucas. Otherwise the pools and beach access were very nice.Genuine Expedia guest review
"Pleasant stay, on beach, close to town."
The Riu Santa Fe is quite large. It has six buildings around a large pool area and then there is building 7 which overlooks the beach with the activity pool. We were in building 7. It is a walk to the larger restaurants, but just for a quick breakfast of lunch, there is a restaurant right there. The room was nice with basic amenities. I wore socks in […] there and they were rather dirty by the end of the stay, however everything was well maintained and clean. Maid service gave us ample towels daily. The hallways in the building were dark at night, and some did not have lights on. The food was average for a large resort. Mexican dishes were quite good, the American dishes weren't. Everything was kept hot and cold and enclosed so insects didn't get in. Beverages were good, plenty of water and pop in our room. Entertainment at night was just mediocre. I've seen better at other hotels, but it's still a nice distraction and something to do at night if you don't want to go out on the town. Read moreGenuine Expedia guest review
Great safe and clean place.lot of food choices .awesome friendly staff.Genuine Expedia guest review
"Don't stay there"
Terrible..Genuine Hotels.com guest review
"Very nice, clean, and impeccable service."
They opened just one day before we got there and the place was beautiful. Swim up bars were hopping and tons of fun. Food was great; some of the best buffets I've ever eaten. Only complaint is lack off AC in the room. However, stocking the mini bar every day sort of made up for it. :) Definitely recommend as long as you don't care about swimming/snorkeling […] in the ocean. Read moreGenuine Expedia guest review
resort in good condition after storm damage, still a few hickups, such as cable kept going out for 8 days, enjoyed stay none the less, only real negative resort did not help with any room requests such as room in middle of property as to shorten walks to pools and entertainment [we are in late 60's with health issues, also rooms close together. we were […] put in blbg #7n/e corner farthest point from everything, rooms were about 40 rooms apart, and were on ground floor which was flooded and had a severe mildue smell, after long debate we were moved on second day. p.s. we made our reservations with room requests 10 months in advance! Read moreGenuine Expedia guest review
"Very nice all-inclusive."
My cousin and I stayed here in mid-November 2014 (a couple months after a devastating hurricane hit the area.) The hotel had been re-opened for only a couple weeks and several buildings of rooms seemed to be empty, however, all of the facilities that were open were great. It was all very clean and the staff couldn't have been nicer and more friendly. There's […] a relaxing pool and a much larger party pool(s) area. It was all very fun. For those who care, it's a very hetero-normative resort. Mostly straight couples and a few families. Everyone assumed my cousin and I were on our honeymoon. This isn't a bad thing, just something to know if you're not a straight couple/ family heading to the resort. Read moreGenuine Expedia guest review
We enjoyed the competitions at the pool and water aerobics, very entertaining. The food was very delicious, definitely would go there again. the service was very good and plenty of alcohol for those that like to relax and not worry about paying for an extra drink.Genuine Expedia guest review
"November 2014. Five Day Stay."
We found the staff at the resort to be exceptional. The dinning facilities provided enough choices that anyone could find something they would enjoy. Our room was clean and nicely furnished but we did not go to spend a lot of time in the room. Outside areas around the pools and grounds were remarkably considering there had been a hurricane only two […] months before. The only complaint is that the entertainment (live shows) had the sound volume so high that it was overpowering and distorted. Read moreGenuine Expedia guest review
"The people who work at Riu made the difference."
We were a tad skeptical after reading some of the reviews and there are some things about Riu Santa Fe that will not be a positive for a mature couple like ourselves. This is a party spot- more like a drunk fest that if that's what you're looking for- you'll love this place. The beach front pools were a gross mix of old and young. mostly young drunks. […] There were ample spots to find some respite and the activities the hotel offered was decent. I get that it's Mexico and the benefit of pushing local products but Dos Equis and Tecate are not for everyone. Small plastic cups also don't help. For those into hard liquor- again no problem but for those like ourselves, a cold refreshing beer was lacking. The food was ok, enough options to satisfy and everything was clean and well prepared. This leads me to the best thing about the trip and that was all the people that worked at Riu. From the moment we arrived they weer so pleasant and helpful. Everyone from the front desk, all the restaurant and bar staff to the grounds personnel were awesome. You could tell they genuinely cared to make our stay as good as possible. Read moreGenuine Expedia guest review
"Very Nice After the Hurricane!"
I was in Cabo for 4 days planning my wedding and needed a place to stay that had All-Inclusive. This was the perfect fit! I was there by myself and the staff was very accomodating. My only negative comment would be that I wasn't able to eat at any of the restaurants because I didn't make a reservation. I feel like the Concierge didn't really make an […] effort to get a single in for dinner. I was able to eat the buffet each day though. Read moreGenuine Expedia guest review
"Beauty and comfort"
Our reservation was for the riu Santa Fe, but because of the damage odile caused, the hotel wasn't up and running upon our arrival and everyone with existing reservations was upgraded to the palace! It was a wonderful surprise, great hotel, staff, food, beach, pool and atmosphere! Oh and free wi-fi! Would definitely go back. I love the Riu chain.Genuine Expedia guest review
"Super friendly staff."
We enjoyed ourselves. Clean. Good price. Beach is a bit narrow.Genuine Expedia guest review
"Great Resort & Great Location"
My overall experience at your resort was AMAZING, I'm sure that I will return in the near future. The staff was SAAB (Service Above And Beyond) and the choice options of meals was Excellent. However, the rooms could use some upgrades...the beds were too hard, the water in bathroom sink never really got hot, the televisions could use a MAJOR upgrade […] as well as the channel selections. I would like to see MORE options of food in the sports bar for late night serving, I would like to see more healthier options of food choices for Breakfast, Lunch & Dinner. Read moreGenuine Expedia guest review
Great resort! Friendly staff. Food a little redundant.Genuine Expedia guest review
"Nice hotel,great food and location."
very nice hotel but not body cream and hair conditioner in bathroomsGenuine Hotels.com guest review
This was a wonderful place to stay. I was leary of the "all-inclusive" part....but now I am sold. The food was excellent and everyone at the hotel really treated us like we were special. I will return.Genuine Hotels.com guest review
"What you get at an All Inclusive property"
Not a fan of all inclusive hotels. Having disclosed that I dont think you can get quality food and drinks in this type of hotels. If you stick to basics you can get by with the food and if you stick to bottled beer you should be ok. Room decor is TERRIBLE this guys use same materials and style for a motel, gas station, furniture shop and "luxury" hotel. […] Rooms are a but rundown despite of the hotel not being that old. Read moreGenuine Hotels.com guest review
"Good hotel but still under some renovation"
I had booked a double room at the Riu Santa Fe, but found out upon arrival that the Santa Fe was still closed for renovation and we had been moved to the Palace instead. It was a nice upgrade to be able to use the Palace's pool and facilities, but the info would have been nice ahead of the trip especially since I called several times to find out about […] the status of the hotel. This was my first all-inclusive stay and it was pretty much what I expected. The staff was very friendly, and the pool area was fantastic. Food was very average, but the unlimited drinks were great. The room was pretty average for a higher end resort but since we paid for the Santa Fe (which is cheaper), this was fine. There were a few things that weren't working in the room (toilet didn't flush properly, the sliding door handle was broken, it smelled like mold at first but we aired it out after the first day and it was fine) but it's easily forgiven since they just went through Hurricane Odile and all the staff looked like they were working their butts off to help get things in order. Overall, it was a great time! Read moreGenuine Expedia guest review
"Cabo Vacation at Riu Palace"
We were really impressed with how nice and beautiful the resort was, especially considering we were there just a few weeks after the big hurricane hit. The staff was super friendly overall and very enthusiastic when it came to the fun activities at the resort. Just make sure to make reservations to the restaurants early in the morning the day you wish […] to dine at them (unless you want to gorge on the buffet everyday, which isn't too shabby either). We learned that lesson the hard way and weren't able to try all of them. If you've never been, I definitely recommend a glass bottom boat tour out to the arch. It's fairly quick (doesn't take up your entire day), easy to make a reservation (they're offering tours practically every hour), cheap, and provides some really cool views of the beaches, arch, and fish. The hotel was great when it came to reserving any type of adventure or activity we wanted to arrange. Definitely an enjoyable/relaxing experience overall at Riu Palace. Read moreGenuine Hotels.com guest review
"RIU PALACE- not the Santa Fe"
It was so amazing and a great resort. We ended up staying at the RIU Palace because the hurricane damaged the Santa Fe. I recommend the Palace over the Santa Fe though, it seemed like a much better place and was closer to the beach.Genuine Expedia guest review
"Great hotel to stay at"
We were booked at the Santa Fe but were given our rooms at the Palace right nexrt door since the Santa Fe had some damages from the hurricane the previous month. As soon as you arrive they greet you with drinks, the hotel was immaculate, high ceilings, antique chandeliers, a courtyard in the middle, it makes you feel like you are back in the late 1800's. […] You feel relaxed as soon as you walk in and the personnel, amazing, Specially Mercedes and Dolores from the buffet They always made sure we were well taken care of and gave us some local tips for transportations and places to go. The fridge is the room is full with water, soda and beer you also have a bar with tequila, vodka and rum, you can drink it all at no additional cost. The bartenders and waiters make sure you always have a drink, please don't forget to tip them, they work real hard to make sure you are happy while you stay there. Read moreGenuine Expedia guest review
"Close to Beach... a ways from town. $14 taxi ride"
Great people. great place. a ways from downtown however and costs $14 one way to get in to town!! Gets to be expensiveGenuine Expedia guest review
Since we got the hotel everything and everyone was nice. Excellent service, food, drinks...all was great. Will definitely come back.Genuine Expedia guest review
We were hosted and Hurricane Odile destroyed the hotel. We are grateful for the care that we provided to extricating himself during that crisis. Probably back when reestablished .Genuine Expedia guest review
"Too close to the beach during a hurricane!"
Horrible!! we were told by the airline, 20 minutes before departure, that there was a tropical storm coming into Cabo and we may be to turn around. No mention that there was a Category 4 hurricane coming!!Genuine Expedia guest review
"First time in Cabo San Lucas"
I would definitely recommend. I'd love to come back to the Riu Sante Fe someday :DGenuine Hotels.com guest review
We had a wonderful time. The night shows at the Hotel theater are Vegas style.Genuine Expedia guest review
"Love it nice people"
Service was excellent Definitely I'll be back here again food and pools are at best as well the showsGenuine Expedia guest review
"Great view, all hotel staff very friendly"
Wonderful experience! Hotel has a great location where you can see the rock formations. A huge selection of food and the specialty restaurants were great.Genuine Expedia guest review
"Nice hotel would not hesitate to go back!!"
Great hotel, service was great and a lot of variety of food. Hotel had good ammenities and loved all the pools. One downside of hotel was beer was a bit snuky but mixed drinks were great. A good place to relax or to have a good time with all the events at the pool and in the theatre.Genuine Expedia guest review
Not accomdating. Food and drinks were mediocre. We expected more for a $1300 stay.Genuine Expedia guest review
"Great value and service"
We went for a girl's trip. It was our first time in Cabo. We thoroughly enjoyed our stay. The room was clean (we got an ocean view room). The pools were nice and not overcrowded. The buffet was good (we didn't even try any restaurants and didn't really feel like we missed out). And the drinks were flowing. Will be back again.Genuine Hotels.com guest review
"Great location ! Amazing poolside view"
I just got back from cabo and miss it already. The hotel was great! Amazing view of the beach and the famous arcs. Staff was super friendly and always welcoming. I can't wait to go back again.Genuine Expedia guest review
"Nice hotel that can be nicer"
My husband and I had good time at this hotel for five nights. However, a few things can make this place even better. The service at the check-in counter did not meet our expectations. Service in the restaurants etc was excellent. You can drink as much as you want. People were drinking everywhere. Interesting so many were drinking while in the swimming […] pool for hours and we wondered where did they pee as there are to toilets around any of the swimming pools! There are no washrooms in any of the restaurants either, so don't the only way to pee out of the pools will be to take a long walk to your rooms. And free wifi is available for 90minutes and only in the front lobby and only one signon session is allowed per day. So, we think Riu Santa Fe can be a better place to have fun. Read moreGenuine Expedia guest review
Great Time fun for all Young And Middle age ADULTS if your looking for a hotel that is all inclusive and Has lots of energized young people Ready to As the young generation will say T.U (Turn Up) then Rio Sante Fe is the spot 24 hours Your On!Genuine Hotels.com guest review
Horrible service, food and water down drinks at the bar.Genuine Expedia guest review
Had a great time. Hotel management go out of their way to make your stay enjoyable. Employees were constantly cleaning and ready to serve everyone. Can't wait to come backGenuine Expedia guest review
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