"What were they cooking?"
You get what you pay for I guess. The food is terrible and the alcohol is all bottom of the line and the only beer they have is dos Equis lager and on tap that stuff tasted horrible. The drinks aren't strong and because of this we left the resort many times to go eat elsewhere and so we were never at the resort to enjoy the pools. They keep it very […] clean, and the staff is attentitve but the food is absolutely horrible. I would never stay here again. Read moreGenuine Expedia guest review
"Riu is the place to be!"
Had a great time at the Riu Palace! Great night time shows, food, alcohol, and pool! Ten minutes from downtown and the you feel perfectly safe at this resort. I recommend this hotel to anyone looking for a good time and relaxation!Genuine Expedia guest review
"Best birthday ever"
Had a great time, but there were 11 of us and the Rui oversold their rooms so they separated our party and put two of the guests up at the Palace. Then when we went to pick them up from their hotel, we were were told we couldn't go up to their room and we were only allowed to wait in the lobby for 10 minutes. Come on.Genuine Expedia guest review
Best resort I have ever stayed at. Excellent service, the property looks like new. Very clean. Only downside is WiFi is spotty.Genuine Expedia guest review
staff had lots of activitiy around the resort. Pools were really cold and it was 80 out when we were there. Reservations for the restuarants were a joke. but we figured it out silp the door man a little something someting and your in. Plent of mexican vendors right out side the hotel they have weed if you like that. Bring your own cup for drinks they […] will fill what ever cup you have Hotel was nice i woudl go back Read moreGenuine Expedia guest review
"Very nice hotel"
I had a lot of fun,Mexicans are very friendly peopleGenuine Expedia guest review
great...nothing is perfect ...no complaining here.Genuine Expedia guest review
"Nice place to stay"
Nice Hotel Great Pools and friendly service.Genuine Expedia guest review
"Good spot for Couples - Not Families"
The hotel is nice, my main complaint is that a family of four was given two "full" beds. Full beds are basically super singles - they were pushed together and our family of four slept on this combination for a week. Not exactly a relaxing situation. We were told that was the biggest facilities available in the entire hotel. Another family with 3 kids […] (a total of 5) was told they had no rooms to accommodate them - either rent two rooms or stay somewhere else. Read moreGenuine Expedia guest review
"Great location, great service, money well spent"
This was my best experience in CABO. I don't know what others are complaining about. The food was great for the price we paid. I've stayed in All Inclusive places before and they always have crappy buffets and watered down drinks. Not here. The drinks were as strong and you have a mini bar right in your room including Tequila and Vodka. The fridge is […] always loaded with beer, coke, water, 7 up... Read moreGenuine Expedia guest review
Bartenders were very entertaining, drinks needed more alcohol, the grounds were very well kept, staff was great.Genuine Expedia guest review
"Food and drinks were very disappointing."
Food was below par and the liquor was worse. Staff at front desk was hit and miss..just like the room attendant. Restaurant staff were great in some locations and not in others.Genuine Expedia guest review
"Beautiful Pools and Incredible Views"
The pools and grounds are beautifully designed. Stayed here on a previous business trip and vowed to someday bring my wife. This time she was able to accompany me and the stay was great. Unfortunately, the need for maintenance is beginning to show throughout the rooms. Hot water lines were nearly closed off leaving the showers luke warm at best with […] very low pressure. They still use the old hotel style key to make entry into the rooms, so security is not as tight as most modern hotels that use the electronic key cards. In my case, at check in, they couldn't find the key for my room, so I was forced to sit and wait with my bags for nearly 3 hours. They finally switched me to another room where they found a key. No compensation was offered from the hotel staff for the inconvenience. As beautiful as this property is, they could use a complete renovation of the rooms themselves. And for the non-alcohol consuming clientele, please offer a reduced price for those who won't be participating in the all-you-can-drink mini bars in each room and at each restaurant. I'm sure the price for the room is heavily weighted on the average alcohol consumed, but for those of us who don't drink alcohol, we pay for those who do, and that shouldn't be the case. So although we had our negatives with this visit, all in all we had a great time and enjoyed the stay. Read moreGenuine Expedia guest review
"Great experience for our first Mexico vacation"
Everything worked well! It was our first all-inclusive vacation and it exceeded all our expectations. Staff was friendly and service at the restaurants and bars was nice. Activities by the pool had all of us engaged for all 7 days we were there. Then there were evening activities for kids and entertainment show for families every night. Overall, all […] of us had a lot of fun. We will definitely go back there or to other Riu properties. Read moreGenuine Hotels.com guest review
"Nice place to stay."
The hotel is nice and conveniently located near the beach. It's not too far from the marina and rest of the beach activities which is nice. You can walk on the beach to do extra activities but walking to the marina would be kinda far. You can take a cab or water taxi. We took water taxi which is more convenient and cheaper. Thats if you are in your […] bathing suits and not all done up for the night. Take a cab if you are dressed nice and are going out into town. The hotel is clean and the staff is really welcoming and friendly. The only thing we didn't like was that you can't make dinner reservations for the whole week and they don't give you the option of choosing from all of the restaurants each day. Only two restaurants were open each day and you had to make a reservation either the day before or that day. Also, the Italian restaurant was the best out of all of them. The rest of the restaurants food was just okay, nothing special. The buffet was pretty good with a lot of variety. Overall we had a great time and the money was well spent :-). Read moreGenuine Expedia guest review
All of the staff at the RIU make you feel welcome. It's been about 3 years between my visits, but I still recognized many of the same personnel. This last trip was my 3rd back to the RIU and I will very likely return again...soon!Genuine Expedia guest review
"Had a blast!"
I've been to many 5 star places in Mexico, and though this isn't 5 star, it's a super fun place to stay and all of the guests were friendly and fun! You get what you pay for, so don't expect the best food there is, this is buffet food. The location is great, it's $12 to go in town for supper if that's what you want to do. I'm going back to this place, […] just because it was so reasonably priced and I've never had more fun. Cabo is just awesome! Read moreGenuine Expedia guest review
"Loved it here!"
Honestly, I've been to Cabo once before and I really loved the location of Riu. I paid for an ocean view room and requested to be moved because you could not see the ocean at all. The pools were awesome. The main pool by building 7 is pretty loud-lots of music, djs/lifeguards entertainment at all so most of my stay I opted for the quieter (but gigantic, […] and perfect) pool. The staff are so kind, and Ramon is by far in large part a big reason why I'll come back again but this time with my entire family. Always smiling, always so kind. Really loved how the sellers on the beach were not allowed to come past the rope so that you could enjoy sunbathing ON the beach. My only complaint was that the 4 reservation only restaurants booked up SO fast, that if you didn't get down to the front desk to get a reservation by 8am or earlier, they were totally booked, and you only could book those restaurants same day. BUT Baja California has endless choices and honestly we never got tired of the choices at the buffet. Really loved this place and will come back! 90 minute wifi available daily in the lobby only. You can have it in your room, but its $15 per day. Read moreGenuine Hotels.com guest review
This is a great hotel with beautiful amenities. My only complaint was that the food wasn't great for lunch. The breakfast and dinner buffets were huge with a great assortment, but lunch was very small and not great. The staff was wonderful and we would go back!Genuine Expedia guest review
Wonderful and would recommend the hotel,only problem was in November the pools are very cold.Genuine Expedia guest review
"Great view from the pool"
We came to Cabo to celebrate my husband's birthday. We decided to do all inclusive so that we didn't have to worry about finding a place to eat. This was very convenient for breakfast and lunch, except we never could get a reservation for the steak house because it would always be booked. You have to get up early and be the first in line to put in the […] reservation and was not allowed to call. We finally did get a reservation for the Asian but that was kind of a joke. They served sushi which we knew wasn't going to be all that great because it's the same one served in the buffet restaurant. I stick to their Mexican dishes which was of course tasty. The alcohol was watered down but some of the mixed drinks was pretty good. Evening activities and entertainment was average. Internet was okay and free for 90 minutes in the lobby. Read moreGenuine Expedia guest review
"Beautiful resort. We didn't have any issues."
The rooms were always cleaned and stocked in a timely manner. The staff was friendly and every one of them said hi in passing. The food was not the best, but I didn't expect gourmet. It was available 24 hours a day and a wide variety of food. I always felt safe and the pools were amazing!! This resort is large and nobody hounded you to buy things. The […] staff is also great! Read moreGenuine Expedia guest review
"Riu Santa Fe - Nov 2013"
Great place to stay if you just plan on staying put at the hotel. All inclusive provides for all food and drinks. Food is very good and varied. Service is excellent. All staff are friendly and respectful. Pool area is exceptional with great setup off the beach and a great view of the bay. Only suggestions are: need newer televisions in the rooms. Ours […] buzzed really loud on some channels. Large flat screens with sattelite service television would be great. Televisions with hdmi inputs are a must. Also, free reliable high speed internet in all rooms and around the pool area would be great! Read moreGenuine Expedia guest review
"Beautiful resort the best place to have fun"
The experience was one of the best we've ever had. Starting with the receptionist. This young lady was very pleasant and very professional , she took care of our checking with all the information aaa out the hotel.The bellboy was very friendly and brought our suitcases to our room with a nice smile in his face. As far as the restaurants every single […] waiter , waitress and Manager were always ready to sit us at the tables and serve us at our request also with a pleasant smile .Furthermore the food was excellent and different everyday with a huge variety even outside the restaurants. Finally. The bartenders and the entertainment crew one of the best we ever interacted with even from other Riu hotels we have stayed in the activities during the day time excellent and the night shows well performed very professional . We will go back to this resort in the future without a doubt , very nice family place to go on vacation. Read moreGenuine Expedia guest review
I went for a couple of days and it was great. It was clean and comfortable. It is a huge resort so lots of walking involved but not bad at all!Genuine Expedia guest review
"Upgrade to Riu Palace instead"
This was first visit here as I had stayed at Riu Palace several times before and loved it. Staff at Riu Santa Fe was very unhelpful and even rude at times. Had booked two double beds as I had shared the room with a friend and their double beds were essentially two twin mattresses six inches from eachother. Not that I am a homophobe, but I don't like […] sleeping that close to my other male friends. Staff brought us all the way back to the front desk and when we complained, then told us all the rooms in the hotel were the same and they would send somebody to pull the beds apart. Instead they combined them into one large King bed. Finally we gave up arguing and cuddled up to next to my buddy for the remainder of the trip. Highlight was that the Pool was awesome and location is good. It was a short cab ride to town... The food was extremely poor quality at the buffets by the pool, however the main restaurant was decent. They have two other restaurants but they were always booked and we never got a chance to eat there. I had to hear about them from other guests, as they never explained the eating protocol when we arrived and by the time we figured out the eating reservations, our trip was over. Read moreGenuine Expedia guest review
"A good deal"
We stayed here with a wedding party and were pretty happy with our stay. The grounds are impeccable and provide a nice place to unwind and relax. One area is designated more of the party area near the beach and building 7, and the other area is like a quiet sanctuary between buildings 1-6. We were there with a small child, so the quiet area suited us […] better. The food was the downfall of this place, as most of it was not very good. However, the Mexican food was decent. I lived on tacos and nachos pretty much the whole stay. If you don't have super high expectations for food, this place is fine. We got a great deal on Expedia, so we can't complain too much. Read moreGenuine Expedia guest review
Excellent personnel. We were amazed by the service and the hotel itself.Genuine Expedia guest review
The employees were friendly. The food was decent. The biggest issue we had was that one in our party couldn't join us at the last minute. When i asked at the resort about a partial refund I was told the front desk manager wasn't available but since we booked with Expedia, all we needed to do was have Expedia email the resort for a partial refund. Expedia […] did that but Rui Santa Fe said no. We paid extra to have three adults rather than two in a room in this all inclusive resort and no partial refund when we had only two. Very disappointed! Read moreGenuine Expedia guest review
"5th trip and cant wait for number 6th!!!!!!!!!!"
The staff at the Riu Santa Fe will go out of their way to make you feel welcomed and pampered. Bartenders(luis,Carlos, Roberto), the activities team, the waiters, chefs, housekeeping and managment will make your stay a happy and pleasant oneGenuine Expedia guest review
"I love this hotel it is beautiful."
I been there twice and i will more than happie to come backGenuine Expedia guest review
"Overall hotel experience average. Great views!"
The hotel had an amazing swimming pool with great views of the ocean beach. The hotel room was clean, but had a musty smell. The hotel service was lacking, it took a long time to book an excursion, and their printer was old and slow, so everything took a long time. Overall experience was average.Genuine Expedia guest review
Check in was OK, but the room we reserved was not what we were given and we were not together as reserved. Bed was hard and restaurant food was bad, buffet was good throughout our stay.Genuine Hotels.com guest review
Check in was a problem due to the room that was promised in advancce was not available and we did not get a satisfactory view/room as paid for.Genuine Hotels.com guest review
"Nice hotel excellent food"
Had a great experience nice hotel very clean.Genuine Expedia guest review
"Nice hotel with views"
Awesome! Loved the beaches and tours.Genuine Expedia guest review
"Very nice hotel, not far from bars and restaurants"
Great stay problem with room that I booked but with the expedia rep on site they fix it and all was well. The shows at night are fun pool are very invitingGenuine Expedia guest review
"Clean and Friendly"
Good value and relaxing stay. Hotel was very clean and friendly staff. Would stay there again.Genuine Hotels.com guest review
"Not for people visiting cabo for the first time"
dont give you enough information about eating hours, all the services are so far away if you stay in ocean view roomsGenuine Expedia guest review
"Had a great time love the hotel"
Great time will go next yearGenuine Expedia guest review
"We had the BEST time staying at this hotel."
Out of 11 hotels this was hands down the BEST!!!! a "true" all-inclusive.... You dont need to put up a credit card when you arrive. The buffet was the best buffet we ever went to. We took this trip with 13 friends an no one had a bad word to say about this hotel of our stay in cabo....Genuine Expedia guest review
I give this hotel a 2, solely because the food that was served at our inclusive resort was incredible INEDIBLE. The hotel was beautiful. We had an ocean view room, the room was new and clean and very beautiful. The staff was friendly and helpful. The drinks were weak but enjoyable. However, the breakfast, lunch and dinner were terrible. Everything is […] buffet style, which is fine, but if you serve high school cafeteria food in a resort don't expect people to enjoy it. My breakfast and lunches were strictly fruit because the food options were so poor. The eggs in the morning were decent..greasy and runny. The coffee is terrible. If you can stick to fruit and pastries for breakfast you'll be fine. Lunch time...well, lunch time they put out there "Mexican" food, now I from Los Angeles (born raised Mexican food eater), their version of Mexican food was nothing I have ever tried before. We finally were able to make reservations for a restaurant and we were excited! (FYI this need to be made 24s hr in advance). I suggest you don't make these...all you get is the same exact buffet food that was served for lunch and dinner but this time a waiter brings you your meal. We rushed through what we could eat and left our table as fast as we could...just as fellow guests did. We spent more money on this trip taking a taxi to the town and getting food. Very disappointed. If the food were better..i would easily give this place a 4. The reason for not a 5...the people there are somewhat trashy. Read moreGenuine Expedia guest review
"Do you like sleeping on hard surfaces?"
Most importantly, we loved Cabo San Lucas. The Riu Santa Fe, however, was a little disappointing. The facilities were well maintained, but lacking. While it is an all-inclusive resort, don't count on being able to do much past midnight. All but the "sports bar" close, and you're not going to find food anywhere at that hour. The pools even close at 8pm, […] with the pool's swim-up bars open no later than 6pm. The activities schedule was lacking, with a poorly advertised variety show sometime around 9pm. The room was clean, and the fridge stocked. The room was missing an ironing board and TV remote. We also only had 1 wall lamp that worked out of 3. These things should've been checked prior to our arrival! The king-sized bed was like sleeping on plywood with a sheet over it - hello back pain! Don't be fooled by pictures of HDTVs! Our room had an old CRT TV with bad reception and 2 channels that were sporadically in English. Be prepared to drink only Dos Equis, if you like beer - that's all Riu carries. The gym is poorly maintained with awkward equipment. Also, don't plan on getting in the ocean from this resort....you have to walk a mile down the beach to find water that won't sweep you out - that's from the lifeguards. Read moreGenuine Expedia guest review
"Close but not too close to all of what Cabo offers"
The hotel staff was incredibly friendly and helpful. The room was very comfortable and the view of Cabo was spectacular. The extra excursion opportunities available thru contacts in the lobby were extraordinary. Side trips to Todos Santos, La Paz and I ska Espiritos Santos was unbelievable. We swam with the sea lions and swam with the whale sharks.Genuine Expedia guest review
"Couldn't of been better"
Everything was amazing! Absolutely exceeded our expectations. Food was good at buffet, went in to town for dinner anyway. Great location, very accommodating and friendly. Definitely coming back!Genuine Expedia guest review
Old school TV with one english channel.Genuine Hotels.com guest review
"ocean view room,"
it was e good experience, with exeption of the air conditioning, the room was always humidGenuine Expedia guest review
"Well located, has beach access"
almost everything was great. Internet connection gets 1 out of 10, limited access time only, ninety minutes per day per device, but during this ninety minutes internet service is almost always down. staff were very helpful, some of the rooms have bug problem.Genuine Expedia guest review
"Great first time to Cabo All-Inclusive place!"
Just overall very satisfied. Super great staff and very clean!Genuine Expedia guest review
The hotel was nice. The alcohol provided in the room wasn't restocked daily. We had to ask them multiple times to get that done. We weren't able to get reservations to any of the restaurants. So we ate at the buffet for every meal. There was a ton of selections but it was typical buffet food. Good but not excellent. The staff was very friendly. For […] Cabo in general be ready for solicitors EVERYWHERE! That got old. Read moreGenuine Expedia guest review
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