Room and rocation are really nice! 一番ランクの下のお部屋にとまりましたが、とても広くて綺麗でした。ロケーションもバス停からも近くバッチリです！お勧めします。Genuine Hotels.com guest review
Previous favorite in Vegas was the Wynn but the Palazzo was amazing! Great suite rooms with a ton of space and amenities and the customer service in this hotel was top notch! Highly recommend.Genuine Hotels.com guest review
"Spacious Suites, Great Views"
In one word: Superb. Get the upgraded Concierge room and almost everything is included (breakfast, snacks, light dinner). The king suite didn't have a separate master bedroom, so we upgraded for a nominal fee to one that did without any hassle.Genuine Hotels.com guest review
Amazing facility. Highly recommended!Genuine Hotels.com guest review
"20hrs in Vegas"
Spa service could have been better for the costs. You pay a premium to have massage or spa service at the Casino/Hotel so your expectation are high and they should be. The Palazzo uses an outside vendor to run their spa which doesn't match the five star service that is present everywhere else in the Hotel/Casino.Genuine Hotels.com guest review
Overall I enjoyed the Palazzo. The rooms were spacious were nicely presented and clean. The bathroom was also spacious and I liked how the toilet was separated from the main bathroom/shower area. I liked how their is a juice bar conveniently in the main floor. I liked the spa although you might find one maybe a little nicer in another Vegas hotel in […] Citi Center but this one still was good. Example they should have some padding on the seats near the jacuzzi to make it more comfortable. The Grand luxe cafe is a nice casual eatery to grab a bite - dont forget to try the asian short rib tacos there. Guests of mine did suggest the signage in the hotel could be greatly improved. Be advised if you bring some food or beverage for your stay, you will need to know the mini bar is on sensor and there is a $50 charge to deactivate it to allow you to take stuff out of the mini bar. This was a bit frustrating b/c we had just come from a grocery store and some of the items we got needed refrigeration. Overall i would have no issue staying at the Palazzo again. Read moreGenuine Hotels.com guest review
FANTASTIC!!Genuine Hotels.com guest review
The best place in VegasGenuine Hotels.com guest review
Wonderful. Clean. Convenient. Took my 70 year old parents to Vegas for their first time. They were absolutely impressed and satisfied with the entire experience at the Palazzo.Genuine Hotels.com guest review
It is large room and good bathroom.Genuine Hotels.com guest review
"Felt like "a million bucks""
The Palazzo really makes you fell like a million bucks, from the quality of customer service to the special treatment given by all the staff. Its hip, modern and trendy beautiful place to spend a vacation. I will defiantly stay here again .Genuine Hotels.com guest review
This hotel is great! Great location and lots to do within the hotel. You never have to leave if you don't want to! The service is fantastic. The rooms are very spacious and clean. A great hotel for groups of friends.Genuine Hotels.com guest review
The beds were comfortable with nice linens, pillows and coverings. Wifi was fine and the working area was easy to work from. The coach in the sitting area could be changed out but overall I was happy with the room and would stay again.Genuine Hotels.com guest review
Lovely and spacious room! I would definitely stay there again!Genuine Hotels.com guest review
I was very impressed with the friendliness of the staff. The accommodations were excellent. I did not like the fact that I was charged an additional $28.00 per day for the spa and internet which I did not use and was not apprised out in advance.Genuine Hotels.com guest review
"Where every room is a suite"
Amazing suites, restaurants, and entertainment.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
Beautiful, large suites, beds extremely comfy. Great location, food, and service. Would absolutely stay again.Genuine Hotels.com guest review
"Very comfortable stay overall"
I had a fairly comfortable stay at the Palazzo. The hotel was good and the room was enjoyable except for the condition of the chairs. In my room, the chair cushions had velvet covers which had been stained with something deeply into the fibers. Because of that they looked dirty and I didn't want to even rest my bag on them. Everything else in the room […] was clean and overall I had a good stay. Read moreGenuine Hotels.com guest review
All they had left were smoking rooms, so they "upgraded" me from a King room to a Queen room. The Queen bed seemed shorter in length and was difficult for me to sleep in. I stayed at Palazzo because they can charge my Tesla (electric car), which was a huge benefit. But otherwise, the hotel seemed tired and lacking of the elegance one would expect from […] a 5 star hotel. I will try another hotel next time, as the Palazzo was a disappointment. Read moreGenuine Hotels.com guest review
"I'd stay here again"
The Palazzo is a great place to stay. It's clean, quiet and well kept. It lacks some of the hustle and bustle of the other more popular hotels and I like that. I can walk over to Venetian, Harrah's or Caesar's if I want that stuff. I'd stay here again.Genuine Hotels.com guest review
I purchased and extra room at the last minute and it was cheaper at hotels.com. Stay away from the Palazzo site.Genuine Hotels.com guest review
The Palazzo was delightful, our second stay there!Genuine Hotels.com guest review
Enter At Your Own Risk. The ventilation breathes germs. The bed caves in at the center and the bedding is gross and smelly and disgusting. The noisest toilet ever. Definetely a health hazard hotel. Note: You are better off sleeping in your car or another hotel because you would get very sick here for sure. It does NOT live up to its name. In fairness, […] this hotel is in the best location BUT NEEDS TO BE STERILIZED IMMEDIATELY. :( Read moreGenuine Hotels.com guest review
Palazzo is great. Fast check-in and check out. The hotel and its rooms are nice and clean, and the rooms are spacious. It has a great location, too. 24-hour Walgreen is just located downstairs. It it connected to Venetian which has a lot of shops and restaurants. And the Fashion Show Mall is just located cross-street to the hotel. The only unsatisfactory […] point is that the water pressure of its shower is not strong. Read moreGenuine Hotels.com guest review
"Doesn't match the name"
Quality of service -- obnoxious room service, such as consistently knocking our room so loudly. Cleanliness of the room -- the room is so nasty/ dirty as it can be. This hotel should be investigated and the management! Comfort of the room -- is equivalent to a cheap motel. In fairness, this hotel is in the best location and that's about it!Genuine Hotels.com guest review
"Hotel couches need deep cleaning or replacement"
Pros: great room size and location. Cons: couches are stained and disgusting, and hotel is worn out. I did the express check-out and requested that my hotel statement be emailed to me. It's one week later and I still have not received the statement. This hotel is fine but don't expect anything exceptional.Genuine Hotels.com guest review
"Nice but somebody stole an Ipod"
Nice hotel, except for the cigarette smell in the casino, (you have to pass obligated to get the elevators). And the worst was we left an Ipod in the safe locked when we leave, and it disappears. No solution, take care!!!Genuine Hotels.com guest review
Loved the whole place. Nice big rooms, great food and nice casino plus it's a part of Venetian so you can walk right down the hallway to Venetian. A little far down the strip but if you take a can everywhere like me it's not a problem.Genuine Hotels.com guest review
An excellent hotel. Clean and quality room with very courteous and professional staff.Genuine Hotels.com guest review
"Fantastic, old-world looking luxury"
Palazzo is a suite-only hotel and rooms are outstanding. Not as extravagant as Wynn, more of a subdued beauty type of a hotel.Genuine Hotels.com guest review
"New Year's Eve getaway"
Arrived from Florida for wife's birthday which also happens to be New Year's Eve. Room was great but had not been cleaned from previous occupant ( this was 12:30 AM in the morning!). Management was exceptional in getting us moved into another room and comped us $75 credit for use in the hotel. The concierge and night manager came to check on our new […] room within minutes of us getting inside the door. The rest of the stay went great. The Palazzo is directly connected to the Venitian so getting out to the "Strip" is very convenient. The Rock of Ages Broad Way musical production is a must see. Get the Grazzie card as it saves 30% on show tickets and offers some other discounts such as dining. Would definitely have a hard time next trip choosing between the Bellagio(personal favorite) and the Palazzo/Venitian. Read moreGenuine Hotels.com guest review
We arrived to our hotel in the later evening to check-in. Since it was a busy time for the hotel we were placed in a smaller room than what we booked (an accessible room where the shower and tub are attached and not separate). I didn't realize I wasn't guaranteed the standard "suite" room upon check-in. Later that night when we crawled into bed, the […] sheets were dirty! There were a couple stains and hairs all over the bed sheet and pillows. The glasses in our room had also been used. We were told other rooms were unavailable to switch until the next day (though online was still showing rooms available), so they came to change the sheets and we moved for the second night of our stay. Needless to say, we were not thrilled and are not sure if we will return to the Palazzo after this experience. Read moreGenuine Hotels.com guest review
Be ready to pay for more than just the rate you find published on the internet. They charge you for gym facility that you would not even aware of. For a hotel that cost more than $300/night you don't even get complimentary drinking bottled water in your room. And, even to ask for a kettle to boil hot water you would be charged $5 for sending someone […] to deliver it to your room. They basically want to milk all the money you got and make your stay as minimal as possible inside the room. Read moreGenuine Hotels.com guest review
Fabulous hotel. Beautiful at Christmas. Can't believe a high end suite like this didn't have hair dryer! Everything else great. Carnivore meal on Christmas Day total disaster, arrogant, food was terrible. They should be ashamed of themselves. Stay away from chef named restaurants....rip off!!!!Genuine Hotels.com guest review
When u pay so much for a suite, u expect so much, which I didn't in the palazzo. I have paid also the resort fee $28 that includes internet. By sons had their play station which we couldn't connect to any of the 2 LG TV in the suite, as both TV don't have HDMI plug !!! And when calling the hotel for support, they wanted to charge me additional $25/night, […] to use the HDMI port in the TV.. Which is absolutely makes no sense. An instant turn off from the hotel when u hear that. Also bellman waiting is 30min. And the hotel never found a sweater that we forgot in the room. Read moreGenuine Hotels.com guest review
"Bright and spacious"
Great stay. Concierge amazing in setting up shows and helicopter ride to Grand Canyon. Self-parked and found garage difficult to exit.Genuine Hotels.com guest review
"Wonderful Vacation Spot"
We stayed three nights and were delighted with the Palazzo Hotel's amenities, cleanliness, and proximity to the major Vegas attractions.Genuine Hotels.com guest review
"Beautiful hotel - loved our stay!"
We took a luxury suite and really felt pampered. The location of this hotel is perfect. My wife and I really enjoyed our stay here. Everything about this hotel is excellent - its a little pricey though :)Genuine Hotels.com guest review
Very tidy and well located.. Service and amenities are very gd.. Just that the room is a little run down..Genuine Hotels.com guest review
Great hotel but my sunglasses were missing from the room.Genuine Hotels.com guest review
Concierge was very helpful. THe elves offering warm apple cider at the lobby added special touch during December. Hotel amenities, specially the prestige level, was excellent. I recommend anyone to try it!Genuine Hotels.com guest review
good hotelGenuine Hotels.com guest review
Mattress needed to be turned.Genuine Hotels.com guest review
We showed up to check in around 1100pm, they did not have a non smoking suite we had booked over 2 months beforehand! They had to send us to the Venetian. They did give us a 50 dollar credit for dinner, but we also had dinner reservations at a resturant at the Palazzo. very disappointed ! We have never stayed at the Palazzo. Overheard them say they […] overbooked! What was the point in booking a certain room? Read moreGenuine Hotels.com guest review
"In a word, OUTSTANDING!!!"
From arrival to the day of departure our stay at The Palazzo was enjoyable and memorable. The staff was very helpful and the convenience to restaurants, shops, and casino activities was excellent.Genuine Expedia guest review
"Didn't get what I requested!"
I reserved a 1 king bed suite, and they gave me a double room... Unfriendly staff at check in!Genuine Expedia guest review
"Gorgeous Hotel & Rooms, Comfy Bed & Friendly Staff"
My husband and I spent his 50th birthday weekend at the Palazzo and had a two wonderful nights there. Palazzo does it right for couples, families, and events. The room was a beautiful suite, with well-appointed furniture and a large marble bathroom. We stayed on the Prestige Level--includes a cocktail hour/appetizers(delicious). We also had a very diverse […] continental breakfast. The casino wasn't overly crowded, and the dealers were fun. My only complaint is that I didnt book a room facing the strip--it would have been nice to look out on the strip at night rather than a giant two story structure. Read moreGenuine Expedia guest review
Beautiful hotel, however the check in staff did not give us the hotel vouchers . Also for a 5 star hotel the carpet was frayed in the bedroom plus some dust in obvious places in the bathroom!Genuine Expedia guest review
"Will be back"
We really enjoyed our stay at the Palazzo. The description of the hotel rooms were very accurate. We booked the standard luxury king suite and were not disappointed. We did notice that all the casinos allow smoking which was very unpleasant. The only way to escape it was to not gamble in the casino which was not a problem for us.Genuine Expedia guest review
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