"This hotel is a great choice, right on Strip"
This is very clean, comfy and not that much crowded hotel close to everything on the Strip. Casino and public area don't get over crowded like other big names on the Strip but you'll get a nice pleasant of the Strip. Nice pools and many restaurant on site to choose from. Bars are cozy and almost at all corners. Suits are clean and spacious. Room service […] was nice and helpful. Friendly staff who are willing to help all the times. You should ask to be upgraded to Strip view room if available. Valet might take a while to bring up your car (good 10-15 mins) so give them your ticket ahead of time since waiting in the Valet pick up area could be boring and unpleasantly hot. Read moreGenuine Hotels.com guest review
pretty good and awesome hotel, I strongly recommend to anyone who wants to stay at Vegas!Genuine Hotels.com guest review
"best in vegas"
probably the best hotel ive ever been to. clean and comfy room, good location, good dining options, not sure what else you needGenuine Hotels.com guest review
"Don't skimp, Palazzo/Venetian is where u want 2 be"
Palazzo hotel is a real treat. The rooms are very plush, cozy, and clean. The casino tables are lots of fun and restaurants are delicious. Having access to the Venetian pool was a big plus for us younger bachelor's celebrating the groom. Of course, you pay a premium but you get what you pay for. Big rule in vegas; stay where you play! With the amenities […] of this hotel plus its proximity to venetian pool, clubs, as well as the Wynn pool parties and clubs which are a short walk over the bridge away, its a no brainer. Enjoy! Read moreGenuine Hotels.com guest review
"about as good as it gets"
if this hotel was at least a little closer to the strip and taxi lines didnt take so long (the weather is about 110 during the day right now), it would be perfect. ridiculously comfy beds, huge clean rooms, great restaurant options, and right on the strip.Genuine Hotels.com guest review
This hotel offers excellent service and modern facilities. One of the best hotel in Las Vegas.Genuine Hotels.com guest review
Very good,,,Genuine Hotels.com guest review
It was my wife and I's first time staying there and it was great. From the valet, check in, bell service to the house keeping services. Every employee we had interaction with was courteous and extremely helpful. We will definitely visit this hotel again when we return. PS. The pizza restaurant on the second floor, Giraldo or something like that is […] an absolute must, even if you don't stay at the hotel. Cheese with pepperoni and or cheese, pepperoni and sausage were super tasty, especially after a bring in the pool for hours and at 3 AM. Read moreGenuine Hotels.com guest review
This hotel is no doubt a lovely property but we were burnt on checkout as apparently we were "upgraded" at checkin to a view of the strip without our knowledge. The checkin clerk did not quote an upgrade rate, and made It sound like it was a nice gesture on their behalf, but because we signed the guest registration card we were liable for an extra $US150 […] on checkout, very underhanded. The so called hotel manger "Kai" was extremely rude and unsympathetic to our situation claiming that you have signed the registration card so you are liable even though agreeing that he was not there at checkin when his staff member in no way mentioned anything about an additional charge. The resort fee is also steep at $US28 per day, it includes Internet and a newspaper which we never received. On one occasion we tried to order room service but were told it was a 75 minute wait and don't request your bags to be brought up, ours took 45 minutes and you are told that you must be in your room to receive them?? Read moreGenuine Hotels.com guest review
Reserved a Bella suite about 3 months in advance. At check-in they claimed to not have our reservation but after showing the hotels confirm code, put us up in the Venetian. Basically they overbooked and we were given nothing for it. The rooms at Venetian are a slight downgrade albeit almost identical layout. The view we got was looking into the side […] of the hotel and basically worthless. Any kind of upgrade or freebies for their own mistake would have probably gone a long ways in this review but not only was there nothing of the sort, the room we were switched to in the Venetian was worse (and showing some wear). Went to the Venetian pool 3 days in a row, nice grounds nothing special otherwise. Ultimately, I visit Vegas 1 to 2 times a year and can say with confidence i wont be staying at either the Palazzo or Venetian again. Read moreGenuine Hotels.com guest review
"They made up"
After staying there a few nights they allowed us to stay another night for a lower priced room. They moved us from rooms once on original booking.Genuine Hotels.com guest review
I loved this hotel and will definitely return if I ever have an opportunity to get the great rate that I received on Hotels.com! The hotel room was fantastic. I wish I would have had more time to stay but definitely look forward to another visit.Genuine Hotels.com guest review
"Fantastic rooms in the heart of the strip."
It was totally awesome. The room was very large, clean, comfortable and very luxurious. You will feel like a king or queen in this hotel. Th dinning options are endless from fast food to super high end restaurants. Your kids will love the heated pool. My family and I highly recommend and will find it hard to visit Las Vegas and not stay here again.Genuine Hotels.com guest review
Great stayGenuine Hotels.com guest review
The staff were very helpful and attentive. The hotel is beautiful and our room had an incredible view! Thank you for making our vacation special.Genuine Hotels.com guest review
Excellent stay. Classy check in. Easy self parking. Sunken living area interesting. Why don't they put coffee in the room? Is room service and/or trip to lobby to purchase that important to the bottom line?Genuine Hotels.com guest review
Very luxury and great rooms , really enjoyed my stayGenuine Hotels.com guest review
This was our first stay here and it was beyond amazing. Everything. Was perfection. Loved staying here and will always want to stay here if we can find a good deal like we did this time!Genuine Hotels.com guest review
"Beautiful suites for our wedding night"
fabulous service; room was large, comfy and clean. Bed was ridiculously comfortable.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
My stay at The Palazzo was great! The staff was very friendly and helpful. We received a complimentary upgrade to a room with a view of the Strip and the room was everything we expected it to be. I will definitely be staying at The Palazzo again when I go back to Vegas.Genuine Hotels.com guest review
huge room and great food options at this hotel. :)Genuine Hotels.com guest review
Great three nights spent in the Palazzo, I loved the spacious of the rooms and we were offerd an upgrade from a king suite to a twin bed suite, we also used the sofa bed so we had even extra sleeping place for the kids, it would have been great if the hotel had a play rooms for the little ones.Genuine Hotels.com guest review
"Very nice hotel and casino"
Very nice and clean. I just wish they had a buffet.Genuine Hotels.com guest review
"we loved it"
we went for our first wedding anniversary , it was a beautiful place with great atmosphere, the room was spotless and comfortable. we had a wonderful timeGenuine Hotels.com guest review
The Palazzo is an absolutely beautiful hotel!Genuine Hotels.com guest review
"Very nice place."
Service was good.Genuine Hotels.com guest review
Awesome stay. I ended up extending my stay for another night.Genuine Hotels.com guest review
Stayed with my friends and cousins for my 21st bday! Was immediately upgraded to a strip view from the front desk agent named Kara. The staff was super friendly. When you wait in line to check in, the gentleman in the red suit asks for your name and makes you feel comfortable while your in line.Genuine Hotels.com guest review
"The Palazzo, great place to stay & enjoy the pool"
The Palazzo is a great hotel, friendly staff, very clean rooms, and surprisingly clean pool. Hanging out in and out of the pool all day did not leave me with the usual smell of chlorine like other hotel pools do, which was great. Hotel linen could have been a bit softer, and did not quite appreciate the early morning knock on the door by the staff, […] but perhaps that was my fault for not hanging a "do not disturb" sign at the door. Overall highly recommend it, worth the price. Read moreGenuine Hotels.com guest review
"Loved the Palazzo"
We loved the Palazzo - took my mother and 2 adult daughters for Memorial Day weekend. The Bella Suite worked out perfectly for the 4 of us, it was huge and the bathroom had plenty of room with 2 sinks and also a small dressing table. Room was extremely clean and beds were very comfortable. Pool was great and the casino was nicely laid out. Didn't get […] too lost trying to find our way around. Everything was first class at the Palazzo - including the resort prices. You might want to bring an extra credit card or two as the restaurants are extremely expensive - but we did have some fabulous meals. There are a few somewhat affordable options in the coffee shops for deli takeout meals. Drinks are extremely expensive in all the bars/restaurants as well. But you get what you pay for - and we did! I would most definitely stay here again, the resort/pool areas was not filled with wild partiers (well not too many anyway) or too many young kids and was quieter than some of the other hotels. We very much appreciated that! We enjoyed walking the shops, again they are very high end but fun to look anyway. Read moreGenuine Hotels.com guest review
"I'll Be Back!"
"I'll Be Back", but in a good way. I have not stayed at The Palazzo so the experience in itself was a treat. While I initially booked the Prestige Siena Suite, I asked upon check in if they had anything a little above and beyond. I immediately upgraded to the Lago Media Suite and I must say . . . it was impressive. The suite came with Baby Grand Piano, […] a separate media center and a bedroom fit for royalty. Everyone that stopped by were very impressed. I even had someone that was a part of a group that I invited up tor a night cap "bow" to me when they saw the room. I said, its all good get up, little embarrassing. All in all, the suite was extraordinary, the staff were exceptional, the location was perfect a joining the main mall and connected to the Venetian. Mani, petti, and barber were remarkable, pools were phenomenal. I had to extend my stay three times. I had an unbelievable time and again, "I'll Be Back!" Read moreGenuine Hotels.com guest review
"Filthy 5 star"
First room dirty, second Filthy, third room cleaner but with only one towel and nothing else....? I'm never going back! To many choices to waste time in Vegas!Genuine Hotels.com guest review
Overall one of the nicest hotels I've stayed in. Great strip location!Genuine Hotels.com guest review
AWESOME !!!!Genuine Hotels.com guest review
I love the hotel and the prestige concergie service was excitingGenuine Hotels.com guest review
"Great hotel for getaway with friends"
The suites are spacious, pools are great for relaxing or having fun (whichever you're after!) so many great restaurant options within the hotel. Having access to all he Venetian amenities as well was great if you need a hange of scenery.Genuine Hotels.com guest review
Very NiceGenuine Hotels.com guest review
This was our first stay at Palazzo but we will be back! Starting with the great customer service at check in to the end of our stay we were very impressed. The hotel was beautiful and very clean. You can see the details really matter. Our room was HUGE! A king size bed with comfortable and clean linens was all that I expected but the room also had […] a step down sitting area with sofa, table and 4 chairs, and a computer desk area with printer! The furniture and decorations were fabulous, and we had an amazing view. The bathroom was a good size with a makeup vanity, double sinks, garden tub, standing shower, and separate water closet! I would have liked more time to explore the resort but we had plans the entire weekend. We did have breakfast at the Grand Lux and it too was amazing. Read moreGenuine Hotels.com guest review
The hotel was beautiful and the amenities were exactly as described. I missed that 'Premier' guests have their own check-in on the 23rd floor, so we waited in the regular line, but for only a few minutes. I think that is on me. The continental breakfast was nice, as was the private happy hour. Well worth the extra $ if you don't want to walk an excessive […] amount to have a cocktail! Excellent food below at 'Restaurant Row'. Nice pools - no morning sun, however. I plan to repeat the entire trip in a few months. Read moreGenuine Hotels.com guest review
Very upset and disappointed. A man from housekeeping walked in on a girl changing who was naked. He didnt even knock, and when we told the front desk they blamed us for not putting a chain on the door!Genuine Hotels.com guest review
"One of the best hotels in Vegas"
This was my second stay at the Palazzo. We had fantastic service throughout our stay. We were lucky to be able to check in early, which saved us a bunch of time later in the day. We enjoyed eating at Cafe Lux several times as well as a special dinner at Tao. The Walgreens located next door is epic and will have anything you need. The pool is a bit shaded […] but you can walk a bit down to the Venetian pool for earlier sun. We also at breakfast at the Venetian pool, was excellent. The furniture is a bit worn, but the size of the room and bathroom, bed comfort and location make this a winner! Read moreGenuine Hotels.com guest review
The service, room size and attention to detail sets the Palazzo apart from other hotels!Genuine Hotels.com guest review
I loved the hotel! Very comfortable!Genuine Hotels.com guest review
"Spacious rooms, nice atmposhere"
They upgraded us for free two two queen beds, nice for the kids. The room was clean and the view was outstanding. The bummer thing bout the room was there was no coffee maker, and being an avid coffee drinker, I had to walk to get a cup of over priced, but good cup of coffee. The housekeeping staff was warm and friendly and insisted on dusting and cleaning […] our bathroom, even though we told her it wasn't necessary (we were returning from lunch and wanted to rest and go to pool). Parking A+. Worth the price and better then NewYork NewYork Read moreGenuine Hotels.com guest review
very nice!Genuine Hotels.com guest review
This is one of the best hotels on the strip. Amazingly quiet and private rooms.Genuine Hotels.com guest review
"Bad customer service"
I stayed at Palazzo last summer and loved it. The good sized suite rooms and clean nice pools made me come back this year again, but wow what a change. I got the prestige room that gives access to 23rd floor snacks/drinks and breakfast. Somehow, the front desk lady who checked in did not believe that I got a premium room and made me wait over 30 minutes […] at reception while she checks with her manager. I kept asking, what are you guys checking??? I paid over $500/per night for a room and this is the customer service I get? Anyways, the next day I wanted to use the 23rd floor facilities, my room keys did not work. The guys over there "checked" my reservations and my "prestige" level again! It was embarrassing to be "checked" everywhere when I already paid extra to get the prestige room. The pools were dirty with toilet paper and plastic bags floating around. The hot was way too crowded, every single thing took forever, no chairs by the pool area, long waits at restaurants, nobody answering for housekeeping.... After 2 nights, we switched to Wynn! What a nice hotel and nice customer service with pristine pool Wynn has... I will never stay at Palazzo or any other related properties again!!! Go to Wynn or Encore and get the worth of your money and enjoy your Vegas stay! Read moreGenuine Hotels.com guest review
"Looking over Treasure Island... NICE!!"
Beautiful hotel. Small cleanliness issues in the room that I wouldn't expect for the rate, but overall still a great property.Genuine Hotels.com guest review
"Perfect Hotel for my bachelorette party"
The hotel was fantastic! The suites were roomy and great for our group of girls, so we could all gather in 1 room.Genuine Hotels.com guest review
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