"Perfect Bachelorette Party"
I stayed at the Palazzo with 7 of my friends for my bachelorette party. It was a great option since the rooms are large and offered either 1 or 2 beds. It gave my friends the choice to share rooms and save some money. The shopping within the hotel is amazing and we were just a short cab ride from other places we visited. I will definitely choose the […] Palazzo next time a visit Las Vegas Read moreGenuine Hotels.com guest review
Beautiful, large rooms! Great pools and services. Would rec for anyone to stay here!!!!Genuine Hotels.com guest review
We have been coming to Vegas for years, this was one of the best Hotel experiences we have had. We always stay in the Luxury Hotels, and sometimes they don’t live up to the hype, But, the Palazzo, is that rear breed. It is truly Luxurious, from check in to check out we were treated like owned the place.Genuine Hotels.com guest review
Business trip was just an on eventGenuine Hotels.com guest review
I was upgraded based on room availability to a HUGE suite. It was over the top and extremely comfortable. Total luxury. This hotel is an amazing place to stay in Vegas - and overall I really enjoyed the service. The Grand Canal Shoppes on the 2nd floor are great and really convenient - coffee shop, I love burgers, in addition to all the fine retail […] stores - even the Walgreens downstairs between Palazzo and Venetian. Lots of friendly faces everywhere and I felt super comfortable and away from all the crazy of the strip! Even the guys at the taxi line were top notch. I would recommend this hotel to everyone going to Vegas. Read moreGenuine Hotels.com guest review
Always stay here, it's a great value. Love the garden pool and grand canal with great restaurants. "Free" breakfast on weekdays is nice, but there is a resort fee. Staff was great. No issues, good stay. Try Carlo's bakery.Genuine Hotels.com guest review
"great room, service lacking"
The room was fantastic, except no coffee. Check out time is 11:00. We did not video check out until 10:30 and before this time we had housekeeping knock on the door twice. We felt like we were being pushed out. We were told to call down 1/2 and hour before we wanted our car from valet. When calling, we were told to call the valet desk and ask to be […] put on a priority list. After calling, were told that they haven't done the priority list in over 2 months. After explaining to the valet clerk, he was confused and said they did have a priority list and thought it was weird that someone would have told us this. Read moreGenuine Hotels.com guest review
Best honeymoon ever!Genuine Hotels.com guest review
"Great for romantic getaway"
My new favorite hotel in Las Vegas. We were so happy with this hotel and wished we had stayed here the entire duration of time. We also both spent time at the spa. Had a great time.Genuine Hotels.com guest review
Beautiful hotel. Wish there were more places to go to. I would definitely stay again.Genuine Hotels.com guest review
My first time at the Palazzo, and it won't be my last. Beautiful property, I loved my room and all of the discounts that came along with it.Genuine Hotels.com guest review
awesome stay from the beginning, Huge suite, great pool and food choicesGenuine Hotels.com guest review
"Not bad for the price."
Hotel is nice, clean and spacious. Lots if restaurants and shops near by. The Panda show is great, you can get a great deal if you get the Gretzie card. The room does not come with tooth brushes , heating kettle and slippers. Similar level hotels in Asia provided those without the need to ask for them. The pool is so so, nothing fancy about it. The […] bed is comfortable but the sofa is a bit old and too soft. Read moreGenuine Hotels.com guest review
It was good. The room was gorgeous, the casino games were generous.Genuine Hotels.com guest review
"Loved the Hotel/Casino, but not the Grand Lux Cafe"
We stayed here for 8 nights, and loved the hotel. We were upgraded to a king room with a partial strip view overlooking the pools. The room was huge and extremely comfortable, with perhaps a few minor complaints: (1) there was a mini bar, but no refrigerator to store any of your own items. (2) the mattress was EXTREMELY comfortable and the sheets were […] top notch, but the down comforter was WAY too hot at night. We had to turn the AC down to 62°, but even with that, we woke up frequently having to remove the comforter to cool off, only to freeze shortly after. Our room package included the free American breakfast in the Grand Lux Cafe. The breakfast was delicious, but we quickly grew tired of having the same thing each day (you could order off the menu, but not for free), and ventured to other hotels in search of a change. I think the free breakfast should offer a little more variety. I would also add that the Grand Lux Cafe was understaffed for breakfast, leading to poor service, and no smiles from the staff when seating you. Read moreGenuine Hotels.com guest review
"Awesome Rooms and Service"
It was a nice a large room that was very clean and comfortable.Genuine Hotels.com guest review
The hotel is beautiful but I was surprised at the lack of amenities in the room for such a plush hotel. Service in room was somewhat lacking, i.e. no washcloths in the bathroom, although in-room dining was quick and very hospitable. Overall a good experience but the small things tend to make a difference.Genuine Hotels.com guest review
Only wish we had stayed longer! Everything was so nice we hated to leave. Elegant yet comfortable, warm and inviting. When we go back, I will stay there every time.Genuine Hotels.com guest review
Love to visit Las Vegas and staying at the Palasso. The In suit breakfast is great !!! And the rooms are beautiful. Love it!Genuine Hotels.com guest review
"Beautiful room, horrible service at front desk"
The rooms here are amazing! Spacious and very comfortable and the bathroom is huge!! Service overall was ok however Front Desk staff was extremely rude. Not what I would expect from a high class establishment.Genuine Hotels.com guest review
Beautiful rooms nice staff. Great restaurantsGenuine Hotels.com guest review
"Always a Royal Palazzo Stay"
The Palazzo doesn't cease to amaze me. Phenomenal space, amazing service! Not my first time visiting the grand Palazzo nor will be the last!Genuine Hotels.com guest review
"Best HOTEL in CVegas"
The room size is great! Huge bathroom! The mall attached to the hotel is amazing and the room service was fabulous!!! I've stayed in the hotel 3 of 7 times I been to Vegas. It's the only one I will stay at now.Genuine Hotels.com guest review
"best weekend ever"
I was here for my bachelorette weekend and my 3 girl friends and i made a mess of the room while trying to get ready. When we got back to the room, the cleaning lady had managed to organize our chaos. We were all really impressed. The hotel staff was friendly and professional and i love that there is a Walgreens close by!!Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
We stayed her as it was convenient to the Mirage where we were going to see Beatle's Love. We had a junior suite and a wonderful view of the strip. My only disappointment is that they do not have tonic water in the fridge and no in room coffee maker. There is a Walgreens attached to the hotel, so it is very convenient to get things. There is also no […] empty refrigerator, so bring a cooler for your beverages and snacks. Check out was very easy and there is a shuttle to the airport that comes at the top of the hour. $7.50 pp and must have exact change. Read moreGenuine Hotels.com guest review
loved that Hotels.com offered in-suite breakfast!! That was a wonderful addition!!!Genuine Hotels.com guest review
I love this hotel. We drove all the way from California and arrived at the hotel around 11 a.m. I called and requested for early check in, and to my surprise, they had a room available for me! Concierge was great, and the room and pool was absolutely beautiful. I'll be staying here every time I come to Vegas.Genuine Hotels.com guest review
"One Star Service at Five Star price"
Five star hotel requires five star service - no misses or compromises. This hotel charges five star but does not deliver on five star services. The sofa bed in the room does not come with any blankets. You have to call and then they send you only a cheap blanket (after 20 minutes) not the full comforter because "they are not allowed to" Have to talk […] to to a supervisor for that. The breakfast place (I love burgers) can cannot add some steam milk to your coffee drink. Once again small misses - but they should not be expected from a five star hotel. Read moreGenuine Hotels.com guest review
"Glade we had the chance to stay here."
Loved it so much extended one more night. Now I miss it!Genuine Hotels.com guest review
"Disappointed by service"
Although in a great location, I spent so much time trying to get ahold with the front desk or waiting in my suite for the concierge that I had little time to enjoy my surroundings. After a long flight, checking in was a painful, hour long process and they couldn't even provide me with the room I paid for (1 king as opposed to 2 queen beds). I had brought […] a dvd tv series that I was in the middle of to watch during down time. There was no dvd remote anywhere in the room and while searching the room for it, I discovered many dirt and dusty drawers. I was placed on hold for an hour, trying to reach the front desk and finally gave up. Contacted the concierge and had to wait a half an hour just for somebody to come to my room. I have frequently visited Vegas and stayed in many different, fantastic resorts. The service at the Palazzo was definitely the poorest I've experienced in LV Read moreGenuine Hotels.com guest review
"The Best Of Them All"
The Palazzo Is Always Amazing. From The Minute We Got There, The Hostess Took Care Of Us, They Made Sure They Gave Us A Call As Soon As Our Rooms Were Ready, As We Were Earlier Than Expected, Rosa At The Front Desk Was Nothing But Delightful. They Also Gave Us Two Joined Rooms, As We Were In A Group. One Day They Didn't Clean The Room As Expected, And […] As Soon As I Called The Front Desk, They Had Sent A Beautiful And Friendly Staff Member To Clean The Room And Change The Linens, Which Was More Than Appreciated. Overall, I Will Always Stay With Palazzo When it Comes To Traveling To Las Vegas. Read moreGenuine Hotels.com guest review
One of my new favorite places to stay. Room and hotel was absolutely perfect. It is a perfect location and within close proximity to shopping, restaurants, and shows. Only con was the restaurants are pretty pricy in the hotel so we had to leave for more reasonable options. Otherwise, it was a great stay!! Highly recommend!!Genuine Hotels.com guest review
"Excellent service and superb suite!"
Although the Palazzo is rather expensive on weekends, we enjoyed our stay and thoroughly enjoyed the friendly and helpful staff. Great suite with a great view!Genuine Hotels.com guest review
very good...stayed beforeGenuine Hotels.com guest review
"Beautiful & spacious room"
The hotel is gorgeous. Room was clean & spacious. Couch bed was only a single though. But our kids are young enough to sleep on the other part of couch as well. Lavo restaurant was delicious.Genuine Hotels.com guest review
"It's a great hotel/casino with not so great view"
There is no reason why I shouldn't be happy about the Palazzo hotel/casino. Grandeur, Style, Comfort ... it offers everything. Except for one thing and unfortunately that was the only thing I actually chose Palazzo over others. I wanted a great view of the strip and hence double checked with reservations before booking my Luxury Suite. I got the strip […] view ( from Palazzo ) but all I could see was Mirage, Trump, empty land and the mountains. While some might like the mountains, I actually expected to get the view of the whole strip including Ceaser Palace, Plant Hollywood ( Eifel tower ) etc etc the main part. But that was not I got. Read moreGenuine Hotels.com guest review
"Love the Palazzo!!"
The Palazzo was wonderful- beautiful, clean, and so many ammenities on site- food, casino, shopping, etc! We thoroughly enjoyed our stay, would highly recommend, and will book for future trips to Vegas.Genuine Hotels.com guest review
"This hotel is a great choice, right on Strip"
This is very clean, comfy and not that much crowded hotel close to everything on the Strip. Casino and public area don't get over crowded like other big names on the Strip but you'll get a nice pleasant of the Strip. Nice pools and many restaurant on site to choose from. Bars are cozy and almost at all corners. Suits are clean and spacious. Room service […] was nice and helpful. Friendly staff who are willing to help all the times. You should ask to be upgraded to Strip view room if available. Valet might take a while to bring up your car (good 10-15 mins) so give them your ticket ahead of time since waiting in the Valet pick up area could be boring and unpleasantly hot. Read moreGenuine Hotels.com guest review
pretty good and awesome hotel, I strongly recommend to anyone who wants to stay at Vegas!Genuine Hotels.com guest review
"best in vegas"
probably the best hotel ive ever been to. clean and comfy room, good location, good dining options, not sure what else you needGenuine Hotels.com guest review
"Don't skimp, Palazzo/Venetian is where u want 2 be"
Palazzo hotel is a real treat. The rooms are very plush, cozy, and clean. The casino tables are lots of fun and restaurants are delicious. Having access to the Venetian pool was a big plus for us younger bachelor's celebrating the groom. Of course, you pay a premium but you get what you pay for. Big rule in vegas; stay where you play! With the amenities […] of this hotel plus its proximity to venetian pool, clubs, as well as the Wynn pool parties and clubs which are a short walk over the bridge away, its a no brainer. Enjoy! Read moreGenuine Hotels.com guest review
"about as good as it gets"
if this hotel was at least a little closer to the strip and taxi lines didnt take so long (the weather is about 110 during the day right now), it would be perfect. ridiculously comfy beds, huge clean rooms, great restaurant options, and right on the strip.Genuine Hotels.com guest review
This hotel offers excellent service and modern facilities. One of the best hotel in Las Vegas.Genuine Hotels.com guest review
Very good,,,Genuine Hotels.com guest review
It was my wife and I's first time staying there and it was great. From the valet, check in, bell service to the house keeping services. Every employee we had interaction with was courteous and extremely helpful. We will definitely visit this hotel again when we return. PS. The pizza restaurant on the second floor, Giraldo or something like that is […] an absolute must, even if you don't stay at the hotel. Cheese with pepperoni and or cheese, pepperoni and sausage were super tasty, especially after a bring in the pool for hours and at 3 AM. Read moreGenuine Hotels.com guest review
This hotel is no doubt a lovely property but we were burnt on checkout as apparently we were "upgraded" at checkin to a view of the strip without our knowledge. The checkin clerk did not quote an upgrade rate, and made It sound like it was a nice gesture on their behalf, but because we signed the guest registration card we were liable for an extra $US150 […] on checkout, very underhanded. The so called hotel manger "Kai" was extremely rude and unsympathetic to our situation claiming that you have signed the registration card so you are liable even though agreeing that he was not there at checkin when his staff member in no way mentioned anything about an additional charge. The resort fee is also steep at $US28 per day, it includes Internet and a newspaper which we never received. On one occasion we tried to order room service but were told it was a 75 minute wait and don't request your bags to be brought up, ours took 45 minutes and you are told that you must be in your room to receive them?? Read moreGenuine Hotels.com guest review
Reserved a Bella suite about 3 months in advance. At check-in they claimed to not have our reservation but after showing the hotels confirm code, put us up in the Venetian. Basically they overbooked and we were given nothing for it. The rooms at Venetian are a slight downgrade albeit almost identical layout. The view we got was looking into the side […] of the hotel and basically worthless. Any kind of upgrade or freebies for their own mistake would have probably gone a long ways in this review but not only was there nothing of the sort, the room we were switched to in the Venetian was worse (and showing some wear). Went to the Venetian pool 3 days in a row, nice grounds nothing special otherwise. Ultimately, I visit Vegas 1 to 2 times a year and can say with confidence i wont be staying at either the Palazzo or Venetian again. Read moreGenuine Hotels.com guest review
"They made up"
After staying there a few nights they allowed us to stay another night for a lower priced room. They moved us from rooms once on original booking.Genuine Hotels.com guest review
I loved this hotel and will definitely return if I ever have an opportunity to get the great rate that I received on Hotels.com! The hotel room was fantastic. I wish I would have had more time to stay but definitely look forward to another visit.Genuine Hotels.com guest review
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