Really enjoyedGenuine Hotels.com guest review
"Middle of the action on the Strip"
The Palazzo is in a fantastic spot on the Las Vegas strip. The rooms are spacious, the beds are comfortable and they're all suites with a big couch/lounge area. I can't fault the place, but the resort fees are rather annoying. Overall, I'd recommend it not only for the great fun to be had inside the Palazzo/Venetian resort but also for the proximity […] to the other sights in Vegas. Read moreGenuine Expedia guest review
We had the best time at the Palazo hotel! Well worth the money! Would recommend it to anybody!Genuine Expedia guest review
"i always stay at the palazzo or the venetian two."
my experience was great until hotel security was harrassing me and my friends for some immature reasons.i was not pleased when they kicked my friend out the hotel and when i was walking back to my room they would not let me in because they thought i was someone else.very unproffessional .other than that i will continue to love the palazzoGenuine Expedia guest review
This Hotel offers great luxury rooms, very comfortable and, clean, however the rooms are not well lighted. The hotel is always crowed and a bit noisy, so if you are looking for a more calm and relax place this is not the place. This was my second stay.Genuine Expedia guest review
Bed too soft, couch spotted, bathroom scale in kg's not pounds, room always smelled like cooked/ burnt food, way too many kids/ teenagers, phone system sucked. The grand lux cafe was the only good spot even tho the service was slow. If you don't have a players card VERY hard to get drink service. Over all, would not stay there again.Genuine Expedia guest review
By far the best hotel we have stayed in Vegas. Rooms are spacious, clean and most of all the bed is super comfortable!Genuine Hotels.com guest review
"Great location! Did not disappoint!"
We were going to stay at the Cosmo but friends recommended The Palazzo. It was such a nice surprise. The room was clean, the grounds were clean, the entertainment was great and there were an abundance of restaurant choices. Our room was big and very comfortable - kind of bummed we only had one night in Vegas :( The only disappointment was check-in...not […] the staff but the line to reach a staff person. We waited in line for about 10 mins before we reached the front-desk. My guess is we just arrived at a busy time (2:30 pm Sat). Read moreGenuine Hotels.com guest review
We had a pleasant stay at the Palazzo. Check in was quick even though it was Labor Day weekend. We had the luxury suite, which had a great strip view. The decor of the room was really nice and King bed was especially comfy. We toured the other casinos+hotels, and couldn't help noticing how the upkeep and look of Palazzo was much better than the others. […] It didn't hurt that we had a direct path to the Venetian with the gondola and shopping avenues :-) All in all - a great choice. I am thankful for other reviewers who steered me to this hotel out of all the other choices and hope this review would help others in the future! Cheers!! Read moreGenuine Expedia guest review
CLEAN AND SPACIOUS ROOM, NICE VIEW, FRIENDLY STAFFGenuine Expedia guest review
"Beautiful, spacious hotel"
Beautiful facility and friendly staff. Upscale, spacious rooms - especially bathroom. Never need to leave the Palazzo/Venetian facility - 2 casinos, several excellent restaruants (especially Aqu Knox), and the ambience of the Grand Canal; although it's a quick and easy walk to Wynn. We saw the Human Nature Motown show there, which is outstanding. Only […] reason for rating 4 stars, instead of 5: housekeeping did not clean our room one day. We were only in our room for 2 hours during the day with a Do Not Disturb sign, and apparently they came then. When we returned from the show, it was too late to call. Read moreGenuine Expedia guest review
it was goodGenuine Hotels.com guest review
Having stayed at the Wynn in the past, and loving it I was quite pleased that the Palazzo not only was comparable but truly majestic. There are some extremely misleading photos online of decrepit rooms but the two rooms/ suites we booked were immaculately maintained in spite of being smoking rooms. We came in really early (11am) a day before the Labour […] day weekend and were accommodated in no time. There was no mention of additional charges, no excuses and absolutely no delays. What's great is the suites have a HUGE bed, a large couch in addition to a work desk and a dining table. The excess space gives you the ultimate luxury experience. With two great beach clubs, a few in-house supermarkets, a Walgreens below the hotel and a great location on the strip, the hotel delivers at all levels. Read moreGenuine Expedia guest review
"House Keeping again lowers the quality"
We are semi-regulars at the Palazzo, and although overall the place is great, the housekeeping group consistently performs at a lower quality level then the rest of the various departments at the Hotel. On this occasion, we brought our young children with us, and therefore had a need to utilize the pull out bed from the sofa. Luckily we checked this […] prior to needing the bed, and learned that there were no linens on the bed. After contacting housekeeping, we left the room for dinner, and upon return found the linens had simply been placed on main bed. As we asked for the linens at about 830 at night, it would have seemed logical that housekeeping make up the bed. We did not notice the failure to clean up the hallways that the hotel had experienced for a period, so there is improvement. Read moreGenuine Hotels.com guest review
From the moment we arrived at the check-in desk and our 4 night stay everything went very well, . the people were all very nice and accomidating, will definitely come back.Genuine Expedia guest review
Nice rooms, very good size and comfort, the location of the hotel is great, in front of the mallGenuine Expedia guest review
I love staying here! The service and rooms are exceptional! I also love Grimaldi's Pizza which is located in the shopping and dining area, and the shops are wonderful, too. The casino is okay--so far I haven't won anything and the service is a little stiff. Overall, a great place to stay when you're in Vegas!Genuine Hotels.com guest review
"Location not central to the strip"
My stay with the hotel was Outstanding.Genuine Hotels.com guest review
Excellent suite room for the price. It was comfortable to stay in Vegas. Also the access to pools & shops was good.Genuine Expedia guest review
"Review of stay at Palazzo Hotel"
Excellent in every respect. We were spending just one night in Las Vegas, journeying from California to Park City, Utah. We wanted to see the show Rock of Ages, so stayed at the Palazzo. Easy check in - fantastic room - great meal at the Asian restaurant there - great show. Couldn't have been beterGenuine Expedia guest review
"WOW - EVERYTHING WAS SPECTACULAR"
The best. Luxurious suite. Great staff at the front desk, Grill and also at Canyon Spa and the health club. The best sleep I had in the most comfortable bed. Every area in the suite was exquisite. Very big bathroom with 2 sinks. Quick and constant internet service.Genuine Hotels.com guest review
"Comfortable hotel; understaffed; poor check-in."
Wonderful room (Fortuna); clean and comfortable. However check-in was delayed almost four hours due to the room not being ready at check-in.Genuine Expedia guest review
"Stay here, seriously"
Want to "ball on a budget" with 5 or 6 people? Book a regular suite because you're guaranteed a sectional couch with a fold-out bed. Seriously. Went with 5 buddies and had a perfect amount of room to sleep and store clothes. The suites are cheap by comparison and nice than they look in the pictures. We've stayed at a lot of different places, but this […] was definitely biggest bang for the buck. The one and only downside is there is a refrigerator, but it doubles as the mini bar and is not allowed to be used for personal food/drink. If you try to squeeze anything into it, it'll trip the sensors and you'll get charged for something. We had the charge removed with no issue. If it came with a fridge you could actually use, I'd never stay anywhere else. Also, this is the more CALM version of the Venetian. If you're younger and want to be in a crowed, noisy hotel with people 24 and under, go to the Venetian. If you're "over" that kind of scene, but still want an under 35 crowd, stay here. Literally have nothing else bad to say except for the fridge situation. HIGHLY RECOMMENDED. Read moreGenuine Expedia guest review
"Great location to everything"
It was great. I would definitely recommend that hotel.Genuine Hotels.com guest review
Nice hotel for the price. The rooms are huge but our lobby area had an odd smell. Overall the hotel is nice but extremely crowded. I prefer staying and playing at Wynn/Encore b/c it is less busy in the casino area. I would definitely consider staying here again assuming the price is right.Genuine Expedia guest review
Friendly staff stayed in a 2bed suite very comfy and beautifulGenuine Expedia guest review
One of the best experience ever!!! Thank YouGenuine Hotels.com guest review
The rooms are very large and comfortable. The TV in the bathroom wasn't necessary. The bathroom was huge with tub and separate shower. Location was great.Genuine Hotels.com guest review
What a difference a year makes. A year ago when we stayed this Hotel was luxury personified. Not so now. Yes the rooms are still fairly nice but everything else has gone downhill considerably. It starts with the lack of staff to clean up after the very young and very messy guests. To the smoking everywhere, the lack of any form of minimum dress code […] making for some really bad sights in the lobby, the very very bad service and food in some of the restaurants on the Casino floor, the harried maids and the lack of attention by the front desk staff. Regrettably not the sort of Hotel we will stay at again. There are better options with equal cost. Read moreGenuine Expedia guest review
I like itGenuine Hotels.com guest review
Luxury king suite we had was spacious. Overall, room was good. It was dusty tho. The headboard/ panel was quite dusty . There was no luggage table like every hotel. We used the divider between the living and bedroom to prop our luggages. No ice machine on our side of room.. Canyon Grill was hidden, out of sight!! Food was fair and expensive. The pool […] was surprisingly small for a large hotel . A nice stay - my first time.But I'll try other newer hotels next time Read moreGenuine Hotels.com guest review
"Best room in Vegas"
Room was HUGE. Very clean! Next time will spend extra for a better view, but if you're not going to be in the room too often then go for the best price you can!Genuine Expedia guest review
"Overall was good."
The hotel is wonderful. The front desk was friendly. The room was neat but the fabric of the furniture was stained both in bedroom and bathroom. The housekeeper who delivered our key and extra bedding for the sofa bed to our room on the first night was unfriendly and unpleasant. But the cleaning housekeeper did a good job to keep the suite neat. Overall, […] we all enjoyed staying in the hotel room. Read moreGenuine Expedia guest review
"Clean, well-appointed room"
Stopped in Las Vegas on way to California. Very nice room, easy check-in and check-out, and dinner. Casino a bit small with few gaming tables.Genuine Hotels.com guest review
Amazing upgraded suite! Delicious room service Perfect hotel!!Genuine Expedia guest review
"Best hotel on the Strip"
One of the nicest hotels we stayed at on the stripGenuine Hotels.com guest review
"Great hotel at the end of the strip."
Had a wonderful stay in a spacious room. Very quiet compared to another hotel further down the street. Would stay here again.Genuine Expedia guest review
The rooms are very spacious and are great for vacationing or work. Another pleasant feature is the interior hallways that have a very warm and comfortable feel to them, totally unlike all the "regular" hotels. Palazzo is more of a resort. I was not very impressed by the pool, but, again, I come from Florida...Genuine Expedia guest review
"Excellent value for money"
Truly felt like a palace experience....................Genuine Expedia guest review
"Nice, too big or me"
I always stay at the Wynn. This was a nice hotel though too big for me and not enough BlackJack tables open during the day.Genuine Expedia guest review
"Decent Vegas Hotel"
My stay was for business and it's my 2nd stay this month. I prefer this hotel over most in the area but the cleanliness of the overall hotel wasn't up to it's usual standard.Genuine Expedia guest review
"Weekend in Vegas"
We stayed here during a quick weekend getaway and I have to say the facility was great. Service was outstanding and the rooms are very nice. We plan to stay here again in February and would highly recommend it.Genuine Hotels.com guest review
"Check yor Bill"
I have stayed at Pallazo many times and on more than one occasion I have been charged for items I did not use or authorize. It almost seems like a scam. It is a nice place to stay but beware. Check your bill.Genuine Hotels.com guest review
"Great first experience"
It was my first time going to Vegas and i had a wonderful experience at the Palazzo. Everyone was very helpful, the room was clean everyday.Genuine Expedia guest review
The hotel could not accommodate our request for adjacent rooms or rooms in the same floor on the first night even though we requested adjacent rooms. They placed my children 12 floors apart and you have to use different elevator to get to them. I spoke to the the front desk supervisor but he could not do anything to help out. The hotel charges $5.40 […] if you order a spoon. The Hotel charges $25 if you want to connect any HDMI cable to the TV. There is no lunch or dinner Buffet. Read moreGenuine Expedia guest review
We had a wonderful time....Genuine Hotels.com guest review
"Close to the mall & adjacent to the Venetian"
We enjoyed the suite, the mall was across the street & it was connected to the VenatianGenuine Hotels.com guest review
"Perfect location for comfort"
Great location for the business conference we were at! Beautiful views and always very clean! I would definitely stay again!Genuine Hotels.com guest review
"Great hotel on the best side of strip"
I thoroughly enjoyed the stay at the Palazzo hotel. The only complaint I have is the upon arrival the check in clerk tried to downgrade our room. We had reserved a king suite on Expedia, when we arrived at the hotel the clerk told us he had no king suites available and we would have to take a queen suite because no king suites were available. When we […] stated we would wait till one came available, he suddenly found a king suite. Other than that mishap,it was a great stay. The staff was courteous and the hotel is magnificent. If not the best hotel on the strip, it is definitely in the top four. Read moreGenuine Expedia guest review
"Good not great"
The hotel is generally beautiful and in a great location. Overall I was somewhat disappointed by the fact that large parts of the casino were blocked off for some reason. Management claimed not to know why. This meant that on several occasions I walked to adjacent 5-star casinos, an issue which management should note with great concern. My room was […] not cleaned on one of my 6 days there, again with no explanation. While the room and general appointments of the hotel and staff were good, excellent room service and good value, I found the comfort diminished by the paper thin walls and easily overheard conversations from the corridor leading to my room. In summary, the hotel and staff try hard but fail to meet the expectations of a 5-star hotel. Read moreGenuine Expedia guest review
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