Only wish we had stayed longer! Everything was so nice we hated to leave. Elegant yet comfortable, warm and inviting. When we go back, I will stay there every time.Genuine Hotels.com guest review
Love to visit Las Vegas and staying at the Palasso. The In suit breakfast is great !!! And the rooms are beautiful. Love it!Genuine Hotels.com guest review
"Beautiful room, horrible service at front desk"
The rooms here are amazing! Spacious and very comfortable and the bathroom is huge!! Service overall was ok however Front Desk staff was extremely rude. Not what I would expect from a high class establishment.Genuine Hotels.com guest review
Beautiful rooms nice staff. Great restaurantsGenuine Hotels.com guest review
"Always a Royal Palazzo Stay"
The Palazzo doesn't cease to amaze me. Phenomenal space, amazing service! Not my first time visiting the grand Palazzo nor will be the last!Genuine Hotels.com guest review
"Best HOTEL in CVegas"
The room size is great! Huge bathroom! The mall attached to the hotel is amazing and the room service was fabulous!!! I've stayed in the hotel 3 of 7 times I been to Vegas. It's the only one I will stay at now.Genuine Hotels.com guest review
"best weekend ever"
I was here for my bachelorette weekend and my 3 girl friends and i made a mess of the room while trying to get ready. When we got back to the room, the cleaning lady had managed to organize our chaos. We were all really impressed. The hotel staff was friendly and professional and i love that there is a Walgreens close by!!Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
We stayed her as it was convenient to the Mirage where we were going to see Beatle's Love. We had a junior suite and a wonderful view of the strip. My only disappointment is that they do not have tonic water in the fridge and no in room coffee maker. There is a Walgreens attached to the hotel, so it is very convenient to get things. There is also no […] empty refrigerator, so bring a cooler for your beverages and snacks. Check out was very easy and there is a shuttle to the airport that comes at the top of the hour. $7.50 pp and must have exact change. Read moreGenuine Hotels.com guest review
loved that Hotels.com offered in-suite breakfast!! That was a wonderful addition!!!Genuine Hotels.com guest review
I love this hotel. We drove all the way from California and arrived at the hotel around 11 a.m. I called and requested for early check in, and to my surprise, they had a room available for me! Concierge was great, and the room and pool was absolutely beautiful. I'll be staying here every time I come to Vegas.Genuine Hotels.com guest review
"One Star Service at Five Star price"
Five star hotel requires five star service - no misses or compromises. This hotel charges five star but does not deliver on five star services. The sofa bed in the room does not come with any blankets. You have to call and then they send you only a cheap blanket (after 20 minutes) not the full comforter because "they are not allowed to" Have to talk […] to to a supervisor for that. The breakfast place (I love burgers) can cannot add some steam milk to your coffee drink. Once again small misses - but they should not be expected from a five star hotel. Read moreGenuine Hotels.com guest review
"Glade we had the chance to stay here."
Loved it so much extended one more night. Now I miss it!Genuine Hotels.com guest review
Luxury hotel and casino compared to some of the older ones. Located at a great spot on the strip, great restaurants and shopping inside the hotel. Walgreens downstate which is def a plus. Awesome accommodations.Genuine Expedia guest review
"Disappointed by service"
Although in a great location, I spent so much time trying to get ahold with the front desk or waiting in my suite for the concierge that I had little time to enjoy my surroundings. After a long flight, checking in was a painful, hour long process and they couldn't even provide me with the room I paid for (1 king as opposed to 2 queen beds). I had brought […] a dvd tv series that I was in the middle of to watch during down time. There was no dvd remote anywhere in the room and while searching the room for it, I discovered many dirt and dusty drawers. I was placed on hold for an hour, trying to reach the front desk and finally gave up. Contacted the concierge and had to wait a half an hour just for somebody to come to my room. I have frequently visited Vegas and stayed in many different, fantastic resorts. The service at the Palazzo was definitely the poorest I've experienced in LV Read moreGenuine Hotels.com guest review
"Best customer service EVER"
I spent months deciding on a hotel that would meet all our needs. I read reviews on every site I could find. I changed hotels at least 6 times before our trip and all I can say is I LOVE THE PALAZZO I want to go back to Las Vegas JUST to stay there again. The staff is unbelievably friendly and helpful. We stayed and attended Electric Daisy Carnival […] week, which I brought my 18 yr old daughter 21 year old son and my hippy boyfriend. They made all of us feel at home no judgement. We were suppose to have a smoking room, the front desk spent 45 minutes trying to find some way to get us one, but because of EDC there was nothing. We did get an upgrade to a high floor with a view. We stayed on the 43rd floor and it was amazing. my children had a smoking room on the 9th floor. Service was exceptional!!! LOVE EVERY SECoND THERE. EDC has become one of Vegas's busiest weeks. It is the biggest music festival worldwide, inside your hotel room was quiet as a mouse. we were next to the ice machine and I never heard it one time! Read moreGenuine Expedia guest review
Very nice hotel. Very fancy. Staff was great. Food was good. Room was clean. A lot to do. Right on the strip.Genuine Expedia guest review
"The Best Of Them All"
The Palazzo Is Always Amazing. From The Minute We Got There, The Hostess Took Care Of Us, They Made Sure They Gave Us A Call As Soon As Our Rooms Were Ready, As We Were Earlier Than Expected, Rosa At The Front Desk Was Nothing But Delightful. They Also Gave Us Two Joined Rooms, As We Were In A Group. One Day They Didn't Clean The Room As Expected, And […] As Soon As I Called The Front Desk, They Had Sent A Beautiful And Friendly Staff Member To Clean The Room And Change The Linens, Which Was More Than Appreciated. Overall, I Will Always Stay With Palazzo When it Comes To Traveling To Las Vegas. Read moreGenuine Hotels.com guest review
"Great Vegas Hotel"
Great hotel for girl's weekend! We had the Prestige package which is hands down a great value if you like to drink! Lol. Prestige gives you access to the private Prestige Lounge for continental breakfast, afternoon tea and snacks and cocktails and snacks every evening. The rooms are spacious with a living room area, three tv's and remote control draperies. […] Great room. Also loved The Bourbon Room for music and dancing - super fun and kitschy. Only 24 hour restaurant is Grand Lux Cafe, so I wish there was another more interesting sit down option at 4 in the morning!! The food was just okay. Also, the Palazzo main floor piano/champagne bar was nice too, a little "older" but nice. Read moreGenuine Expedia guest review
Not the one we expected. Be prepared to bring uour luggage to walk upstairs. No escalator!Genuine Expedia guest review
One of my new favorite places to stay. Room and hotel was absolutely perfect. It is a perfect location and within close proximity to shopping, restaurants, and shows. Only con was the restaurants are pretty pricy in the hotel so we had to leave for more reasonable options. Otherwise, it was a great stay!! Highly recommend!!Genuine Hotels.com guest review
Excellent hotel...maps of the hotel could have been better The hotel is so large it is hard to find your way around.Genuine Expedia guest review
"Excellent service and superb suite!"
Although the Palazzo is rather expensive on weekends, we enjoyed our stay and thoroughly enjoyed the friendly and helpful staff. Great suite with a great view!Genuine Hotels.com guest review
"Excellent hotel with great amenities"
Stayed for 4 nights and would definately stay at the Palazzo again. The room is very large which included a sunken living room, extra seating and an upscale bathroom. The only missing item was a coffee pot which I believe you do get in some rooms. Being located above an entire mall with upscale stores and many restaurants is very convenient especially […] when the temperatures outside are getting close to 110 degrees. The hotel is connected to the Venetian hotel with their own casino, stores, common areas, and restaurants. Really enjoyed the hotel and thought the location was excellent. From our room we could see down the strip and around a half dozen pools that belong to the hotel. And don't forget to take the gondola ride the you can get by finding your way thru the common areas. It did take a couple of days to find our way around but this only made the hotel that much more interesting. Finally, the concierge was very helpful getting us tickets to shows and the free valet parking was a great feature. Read moreGenuine Expedia guest review
very good...stayed beforeGenuine Hotels.com guest review
Awesome place to stay hands down! Great experience all the way around. Would recommend to everyone.Genuine Expedia guest review
"Best in Vegas!"
Spent our 9th wedding anniversary there and couldn't have been better! Great service and absolutely beautiful! Look forward to staying there again!Genuine Expedia guest review
"Great restaurants. Beautiful hotel."
I loved every bit of my stay here. I just wish my room had a mini fridge. That was big inconvenience.Genuine Expedia guest review
Great property. Nice rooms and good location. Shopping onsite and nearby.Genuine Expedia guest review
From the moment we arrived at the Palazzo we were treated as royalty. The room was amazing, the view was of the strip which was amazing. The housekeepers came by the room 2 to 3 times a day to check on the condition of the room and never once bothered us. They always came by when we were not there. On top of that, we upgraded to the Prestige. The Prestige […] was well worth the upgrade. The staff at the Prestige was amazing as well. Jansen, Mary, Michael, Princess and Lara definitely get special recognition. We loved it and will definitely go back. Read moreGenuine Expedia guest review
"Beautiful & spacious room"
The hotel is gorgeous. Room was clean & spacious. Couch bed was only a single though. But our kids are young enough to sleep on the other part of couch as well. Lavo restaurant was delicious.Genuine Hotels.com guest review
"Excellent all suite hotel on the strip."
Rooms are large and comfortable. Our family of 6 fit nicely in the room. It's connected with Venetian and there is plenty to do in the hotel. Good shopping and restaurant choices. Very nice pool. We are not into casinos, but there were many activities we could do indoors on a 110F hot summer day in Vegas.Genuine Expedia guest review
"Quiet on Strip trip"
Pleasantly surprised of how quiet my room was at night. Maybe because not all rooms were booked with younger crowd. The hot water on 27th floor took time to heat up. Nice that pool was not over crowded. Did not check out spa since prices for services were a little high. Another spa savvy guest commented on same. Very nice staff at pool. Jenia was the […] best poolside - friendly and professional. The fish tacos at pool restaurant were excellent. Always ask server and employees what they like on menu. Read moreGenuine Expedia guest review
"Beautiful close to all show restaurants and shops"
Hotel more than exceeded my expectations and the staff was so accommodating and helpful! We enjoyed our stay!Genuine Expedia guest review
"Will definitely stay here again"
The suite was gorgeous. I paid same price for this suite over a 2 queen in another hotel. The Palazzo suite was twice the size and had a living room area. At least 6 can sleep in a 2 queen suite very comfortably though hotel prefer guests not have more than 4. I recommend accommodations hands up. Palazzo is connected to Venetian. Many shoppes and gorgeous […] hotel inside and out. Only complaint I have is the gaming at the Palazzo n Venetian. Gamblers I'm sure would not be supporters of the 6 to 5 payout for a black jack vs 3 to 2. If you are a table player, ambiance is much calmer at the Palazzo vs Venetian. Loved the pool and gym too. Overall, great experience and looking forward to staying here again!!!! Read moreGenuine Expedia guest review
"The Palazzo is as good as it gets"
We travel to Vegas every 2-3 years, and we've stayed at the Wynn, Venetion, and Palazzo. The Palazzo is the best of the three. The rooms offer a luxurious setting and are spacious. Although we'd like to try a couple of other places on the strip (Aria, Cosmopolitan, and the Bellagio) it'll be difficult because we really like The Palazzo.Genuine Expedia guest review
It was very clean, the staff was very friendly and always eager to please. The rooms were quiet and we had an amazing view. Will definitely return!!Genuine Expedia guest review
"It's a great hotel/casino with not so great view"
There is no reason why I shouldn't be happy about the Palazzo hotel/casino. Grandeur, Style, Comfort ... it offers everything. Except for one thing and unfortunately that was the only thing I actually chose Palazzo over others. I wanted a great view of the strip and hence double checked with reservations before booking my Luxury Suite. I got the strip […] view ( from Palazzo ) but all I could see was Mirage, Trump, empty land and the mountains. While some might like the mountains, I actually expected to get the view of the whole strip including Ceaser Palace, Plant Hollywood ( Eifel tower ) etc etc the main part. But that was not I got. Read moreGenuine Hotels.com guest review
"Love the Palazzo!!"
The Palazzo was wonderful- beautiful, clean, and so many ammenities on site- food, casino, shopping, etc! We thoroughly enjoyed our stay, would highly recommend, and will book for future trips to Vegas.Genuine Hotels.com guest review
Ever since my first stay back few years ago, I've been staying at this hotel most of my Vegas trips. All rooms are suites only, and it feels very clean and comfortable (as well as Luxurious). I find their price for staying more than reasonable, as in many other hotels offer older rooms at much higher prices. Everyone I recommended had the similar e […] xperiences. Read moreGenuine Expedia guest review
"4th of July get away"
We had a wonderful time at the Palazzo. From swimming to working out in the beautiful gym that offers chilled towels, to shopping and playing poker. The restaurants are wonderful. We never had to go outside in the 110 degree heat.Genuine Expedia guest review
The pool was laid out very well with plenty of room for everyone and the padded lounge chairs were very comfortable. Everything was so convenient.Genuine Expedia guest review
"This hotel is a great choice, right on Strip"
This is very clean, comfy and not that much crowded hotel close to everything on the Strip. Casino and public area don't get over crowded like other big names on the Strip but you'll get a nice pleasant of the Strip. Nice pools and many restaurant on site to choose from. Bars are cozy and almost at all corners. Suits are clean and spacious. Room service […] was nice and helpful. Friendly staff who are willing to help all the times. You should ask to be upgraded to Strip view room if available. Valet might take a while to bring up your car (good 10-15 mins) so give them your ticket ahead of time since waiting in the Valet pick up area could be boring and unpleasantly hot. Read moreGenuine Hotels.com guest review
"Cold and impersonal"
With the price we paid no attention to the customer .. For Example, no coffee machine in the room, you can not use the fridge ..Genuine Expedia guest review
The best !!! Luxurious!!! Friendly, best customer serviceGenuine Expedia guest review
Great service. Love the hotel, a must stay. Will he backGenuine Expedia guest review
pretty good and awesome hotel, I strongly recommend to anyone who wants to stay at Vegas!Genuine Hotels.com guest review
The Palazzo was located in a very nice part of the Strip and there were many facilities in it. The stay was comfortable and the staff was friendly.Genuine Expedia guest review
"Luxury hotel in the middle of the strip"
We felt papered and secure. Yes, it is expensive for our budget but there are not regrets. Fits my needs and expectations.Genuine Expedia guest review
"Fabulous Hotel on Las Vegas strip"
We arrived early afternoon, tired and ready to drop until we got to the car park entrance where our great experience started. The Security attendant at the entrance was the most helpful man and from then on the stay just got better right up till the point we left, which was unfortunately the next day. We will return for a much longer stay in the near […] future. Read moreGenuine Expedia guest review
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