"Spacious rooms, nice atmposhere"
They upgraded us for free two two queen beds, nice for the kids. The room was clean and the view was outstanding. The bummer thing bout the room was there was no coffee maker, and being an avid coffee drinker, I had to walk to get a cup of over priced, but good cup of coffee. The housekeeping staff was warm and friendly and insisted on dusting and cleaning […] our bathroom, even though we told her it wasn't necessary (we were returning from lunch and wanted to rest and go to pool). Parking A+. Worth the price and better then NewYork NewYork Read moreGenuine Hotels.com guest review
very nice!Genuine Hotels.com guest review
This is one of the best hotels on the strip. Amazingly quiet and private rooms.Genuine Hotels.com guest review
"Bad customer service"
I stayed at Palazzo last summer and loved it. The good sized suite rooms and clean nice pools made me come back this year again, but wow what a change. I got the prestige room that gives access to 23rd floor snacks/drinks and breakfast. Somehow, the front desk lady who checked in did not believe that I got a premium room and made me wait over 30 minutes […] at reception while she checks with her manager. I kept asking, what are you guys checking??? I paid over $500/per night for a room and this is the customer service I get? Anyways, the next day I wanted to use the 23rd floor facilities, my room keys did not work. The guys over there "checked" my reservations and my "prestige" level again! It was embarrassing to be "checked" everywhere when I already paid extra to get the prestige room. The pools were dirty with toilet paper and plastic bags floating around. The hot was way too crowded, every single thing took forever, no chairs by the pool area, long waits at restaurants, nobody answering for housekeeping.... After 2 nights, we switched to Wynn! What a nice hotel and nice customer service with pristine pool Wynn has... I will never stay at Palazzo or any other related properties again!!! Go to Wynn or Encore and get the worth of your money and enjoy your Vegas stay! Read moreGenuine Hotels.com guest review
"Looking over Treasure Island... NICE!!"
Beautiful hotel. Small cleanliness issues in the room that I wouldn't expect for the rate, but overall still a great property.Genuine Hotels.com guest review
"Perfect Hotel for my bachelorette party"
The hotel was fantastic! The suites were roomy and great for our group of girls, so we could all gather in 1 room.Genuine Hotels.com guest review
"Identical to Venetian"
Rooms are nearly identical to the Venetian, it's sister hotel. We were charged extra $10/night for adjoining rooms - doesn't seem warranted. Rooms are clean and nice and service is very good.Genuine Hotels.com guest review
This place is gorgeous. I would stay there again. We went through many hotels while we were there. The Venetian is also amazing and the Wynn is super nice too. Still, I would choose Palazzo again. The only negative is how expensive drinks are. Look for happy hour, coupons, and specials. glass of wine is usually $16!Genuine Hotels.com guest review
"Good Quality for the Price"
Great rates at this very solid hotel. Hotel lacks a bit of character (relative to other Vegas hotels) -- but the service is good and the all-suite rooms spacious and well-appointed.Genuine Hotels.com guest review
...Genuine Hotels.com guest review
Hotel is nice generally but can tell from the room that it has seen better days. Housekeeping service is great, room was cleaned for the days we stayed. Dislike the layout of hotel that you have to walk past casino to get to hotel rooms. Bottled Water with palazzo name on it is not free, $5, usually hotel bottled water is free, not here, be aware. Also […] spa club was stated as part of resort fee, however, only the fitness gym center is part of the resort fee not the steam room/sauna, and these are all part of the spa club, just ask before u check into spa club. Pool in palazzo is nice but water gets a little cloudy by mid afternoon. Read moreGenuine Hotels.com guest review
We were happy with everything. Good sized room. Quiet and comfy. Only wish there was coffee in the room!Genuine Hotels.com guest review
I have stayed at most of the hotels on the strip andd high expectations for the Palazzo and was not disappointed. Beautiful rooms, excellent pool and I was very pleased with the speed of check in. I also like the convenience of a coffee shop and souvenir/convenience store right at the base of the elevators. I would definitely stay again.Genuine Hotels.com guest review
High Quality Hotel for reasonable price! We got SPOILED rottenGenuine Hotels.com guest review
The hotel is just above average for Vegas. The spa is old and not maintained very well. It is small compared to Encore or Wynn. The casino is average at best. As a Vegas regular I recommend Wynn, Encore and Bellagio. I would never stay at the Palazzo again.Genuine Hotels.com guest review
"Good stay, Nice Place, Can Find More Luxurious"
The Palazzzo has big rooms and the setting is pretty luxurious. It is next to some great places on the strip and is connected to the Venetian. Still, we weren't impressed. Other hotels (you know their names) had more marble, granite and an overall nicer atmosphere. We asked for and got bad directions twice from different concierges and got bad info […] from the front desk at check-in. They do not have coffee in the room, which disappointed my wife. Good stay but it did not quite meet my expectations. Read moreGenuine Hotels.com guest review
Excellent hotel, great service, and amazing beds!!! Will definitely return.Genuine Expedia guest review
Could not have had a better experience. Great restaurants. A place like homeGenuine Expedia guest review
The Palazzo is a beautiful hotel with a wonderful staff - our family will definitely be back in the future.Genuine Hotels.com guest review
This was a really nice place in a city where most hotels seem to be losing quality rapidly. Room was impressive, super clean, and really comfortable.Genuine Expedia guest review
"Excellent accomodations -Great service."
Attending a convention is exhausting, The Venetian & Palazzo were a very relaxing place to stay...Genuine Hotels.com guest review
"Don't waste your money"
The concierge upgrade was a waste was told we could have top shelf and we were offered well drinks or could it be billed to our room... The pool was not all that great and only gets sun after 1pm the room was ok however the air was extremely dry and we missed house keeping one day asked for new towels and when they came up to provide new towels they […] left the old ones on the floor along with trash and no clean up whatsoever and we lived in filth for 3 days... just no effort to make us comfortable the casino was lame this place is not worth the money way too many other options to stay here will never stay again Read moreGenuine Hotels.com guest review
"Beautiful hotel,really worth the stay."
I had a very good experience.this is a very nice beautiful hotel.the rooms are full of artistic details and are very clean. thank you for this really nice experience.Genuine Expedia guest review
"Excellent hotel to stay at!"
It was nicest hotel in Las Vegas that we have ever stayed at. The staff is probably the best we have ever encountered, we really felt like guests! Between The Palazzo and The Venetian, there is not much reason to leave. The food choices are vast. Nicest slot machines around too!!!Genuine Expedia guest review
"Beautiful 5 star is under selling it"
Nice place with excellent security to keep people out who don't belong makes for a quiet enjoyable stay.Genuine Expedia guest review
"OK hotel...Outdated, overpriced"
I reserved a 2 Queen bed suite with a view. The room is large for LV standards, decent clean, the decor is a little outdated, the mattress it was too soft for my liking. the sofa has seen better days, small flat screen./Genuine Expedia guest review
"Better than most hotels"
Palazzo!!! definitely coming back to this hotel. We just happened to need a suite for our last minute family plans to come for the Bradley/Pacman fight... this hotel upgraded us to a large suite which worked out for us with our kids & nanny! Excellent service from the moment we arrived @ Valet to the time we left. Thanks for making our stay so memorable! […] We will definitely be coming back to your hotel! Read moreGenuine Expedia guest review
"Really nice hotel at Strip"
Nice hotel and good service. Only thing to complain was a leftover cheese in the fridge from previous customer. When I notified the management about it they refunded me 3 nights from hotel service fee, which was really nice.Genuine Expedia guest review
"The Best in Town"
Stayed here 5 times in the last 5 years and wouldn't stay anywhere else!Genuine Expedia guest review
I would say Palazzo is one of the best quality hotel in Las Vegas. Good service of staff especially concierge made me unexpected experiences of my trip.Genuine Expedia guest review
"Lovely spacious rooms"
The room was spacious enough for threes of us. Loved the Venetian shops and restaurants.Genuine Expedia guest review
"Love this hotel!!!"
Beautiful room, great resturants, pools are fantastic, wow shopping too!! Love the Spa!!Genuine Expedia guest review
"Vegas Friends get away"
Luxurious experience for friends to spend in Vegas. Palazzo is first class.Genuine Expedia guest review
I was really impressed with how nice the rooms were.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
"Good Weekend VEgas TRip"
Good size room for the price.Genuine Hotels.com guest review
"sofa bed is a twin pull out sofa bed with a mattre"
the sofa bed intended for 13 and 9 year old is more of a twin size, no bedding in room and when called for bedding was told each room had a limit of one pillow and blanket extra per room. If you think calling mgmt. will help be prepared to be put on hold endlessly. I found the service to be appalling, very disappointing, would not stay again even if […] it were free. Have stayed at Wynn, Encore, and Mirage many times with superior service. Read moreGenuine Expedia guest review
"Great Vegas stay"
Nothing negative to say. Had a great experience. Have stayed at many different locations in Vegas and this was as good as any.Genuine Expedia guest review
"Too much $$ for what you get"
For how much we were charged we expected a lot more. The mattress was horrible. Fancy motorized drapes didn't work right. Safe wouldn't power up. Very nice looking, large suite for a standard room. Convention was on same site so that was excellent. Dinner at Delmonico was very good but over priced. Location was great but would go back to Bellagio next […] year. Read moreGenuine Expedia guest review
I loved the suite! It was very spacious and comfortable,Genuine Expedia guest review
"Great Hotel, But Quite Expensive"
It's a great place if you want to spend a lot of money. Don't expect a view of the strip because it does not come standard with the regular room price. I've been to the Palazzo at least four times and I've always had a view of the strip. But I took my younger sister there for the first time and the front desk told me in order to see a view of the strip […] I would have to pay extra on top of the large amount I had already paid for the weekend. It was quite disappointing as we were there for my sister's birthday. The front desk did try to appease me by giving me a view of the Wynn Golf course...lol yippee. Other than that, the room is really comfortable and spacious and it was fabulous. I just wish I had been treated more like a regular at the front desk. But I think that's just the way it is in Vegas nowadays. Don't expect the best customer service anywhere you go no matter what you spend. Read moreGenuine Hotels.com guest review
"Prestige is the way to go!"
Prestige luxury king suite. Room was the most basic room at this hotel, but still more than everything we could need. Spacious bathroom, separate sitting area, panoramic window with power curtains. Really beautiful. I think that's the way to go at this hotel, and spend the extra money on the "Prestige" level. The breakfast was well done and hearty! […] We never ate lunch on this vacation because we stayed so full of nice fruit/eggs/croissants/etc. Then from 5-8 was open bar with nice quality liquors, and heavy heavy hot and cold appetizers. We regretted the few dinner reservations we had- you can definitely call the happy hour dinner, then go out for your night out. We would also go and pick up some snacks (fruits, nuts, candy) from the prestige lounge in the afternoon so we would have some munchies for our midnight arrivals back at the hotel for the night. Perfect stay, clean, well decorated, classy place. If I go back to Vegas, I will not shop around for hotels again and just pick this one, prestige level again. Read moreGenuine Expedia guest review
Second time I have stayed there. Very nice room, good restaurants, friendly staff. My only compliant is that there is no coffee maker in the room.Genuine Expedia guest review
"Relaxing atmosphere with all the amenities."
My husband and I had not stayed in the Palazzo before, but will most likely make it our "go to" resort from now on. We enjoyed pretty much every aspect of the resort, including the cleanliness, location, pool(s), food options and overall service of the employees we came in contact with. Would recommend to our friends and family.Genuine Hotels.com guest review
When we arrived at the hotel the staff greeted us graciously and was quite attentive to our every need. When we stepped into the hotel it was breathtaking and gorgeous. The room was extraordinary and I was very pleased. The step down living-room is a nice touch.. They wanted to give us an even bigger room, but the size of the room was already perfect. […] Dinner at the Lavo Restaurant wasnt a great experience, but the manager was quick to remedy the situation. This is a fabulous hotel! Read moreGenuine Expedia guest review
A very nice hotel. Not too big, but plenty of amenities. My only complaint...not a single remote in the room worked.Genuine Hotels.com guest review
Overall a great place to stay. A central location, close to upscale shopping and fine restaurants. Excellent customer service and the rooms are spacious and clean. My husband was a little disappointed the nearby golf course was $500.00 a roundGenuine Expedia guest review
March madness fun. The hotel was perfect to watch the games.Genuine Expedia guest review
"Very new, very comfortable"
When we checked in, the lady gave us a room with a fabulous view! Thanks! The only thing that perhaps need improvement is the roulette tables. They need those auto sorter instead of having the dealer sorts the different color chips manually. It took too much time. But if you don't gamble this is a very nice hotel.Genuine Expedia guest review
I loved the location of this hotel. Top quality food and drinks in every restaurant inside the hotel was a pleasure. A few feet to Walgreens was so convenient for me to walk and buy the essential things that we forgot to pack from home.Genuine Expedia guest review
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