"One of the best vacations ever!"
Received an upgrade to 5 star sister hotel Bavaro Princess and it was fantastic! The food, the room, the beach, the entertainment, but above all THE STAFF was outstanding. Never have I seen such great hospitality. We tell everyone I know abt this place and plan to return. Fantastic!Genuine Expedia guest review
"Nice hotel, beautiful beach, family vacation"
We stayed at the hotel for my birthday and we got an upgrade to a family room, was a nice surprise. Overall experience is good, the beach is wonderful. I live in the area an d it is one of the bet beaches around. Food was ok, always a variety, great cocktails, nice animation. Would recommend to friends.Genuine Expedia guest review
"The staff are so good and nice"
I had such a wonderful time at this hotel, food was great, fun at the theater and most of all the staff are so nice and excellent, i couldn't ask for moreGenuine Expedia guest review
"Good location on the beach"
The hotel wasn't horrible exactly, but the beds were like concrete slabs and the blankets were thin and tattered. No washcloths were provided so we never felt really clean. The food was not the greatest either. We did end up paying for dinner one night to get away from hot dogs and burgers. The game equipment needs to be replaced, i.e peeling ping pong […] racquets, beaten up mini golf clubs. On a positive note, the staff was friendly and the pool and beach area was nice. Read moreGenuine Expedia guest review
"Outdated Hotel in Gorgeous Area"
My stay started off bad since my room wasn't ready until over an hour after it was supposed to be. Also, they put me in a room right across from the maid's closet and they woke me up every morning as they had their gossip hour. In addition, the room I had was very outdated and had a lot of issues. The refrigerator didn't keep the drinks cold, a lot […] of things were dirty, the curtains had a big stain on them, the sheets on the bed barely stayed on since they didn't have a fitted sheet, the beds were VERY hard and they TV remote did not work. In addition, I had to stop mid-shower a couple of times because the drain wasn't working and it was about to overflow. The food was average, which I expected being an all-inclusive. The options at the buffet were ok but nothing spectacular. The desserts were nothing to be desired. The two themed restaurants that I went to were very good. It was the Brazilian and Dominican ones and they are included in your stay. You just have to make reservations beforehand. The drinks were weak and just bad. The wine and champagne tasted like the cheapest options available. Also, once I went to check out I was an hour late since I had some issues in the morning. They charged me $15 because I was late and yet they didn't take any money off my reservation due to the fact that my room wasn't ready when it was supposed to be. Doesn't seem fair. The beach was gorgeous and the pools were very nice. There were plenty of lounge chairs. Read moreGenuine Expedia guest review
The resort and service was amazing. However, it was just my husband and I and the grounds felt a little more like "Disney World" than a realaxing beach resort. I believe this is a great family resort but if you are a coupl re looking for a quiet relaxing trip...this is not the place for you.Genuine Hotels.com guest review
"Beautiful resort on the beach."
Overall a great experience. The location is beautiful. The resort shares it propriety with another resort but that is not a problem at all. Staff is helpful and excellent. The only thing is that what ever room you pick is not guarenteed but a request so I advise calling ahead to confirm your room.Genuine Expedia guest review
"Beautiful resort, mediocre service"
Good: beautiful landscape, well kept, safe, good variety of food and things to do, some staff, pools and beach. Bad: excursion employees & some people selling things literally harass and have a hard time taking NO as an answer and are pretty annoying. The lobby front desk was unhelpful and unorganized (had somehow no record of my reservation which […] was booked 6 months ahead of time) but made up for it by putting us in a nicer room. Although it's "all inclusive" they make up for it in the prices for pictures, anything in the resort stores, and even charged my room for making a call, which me and my boyfriend are positive neither of us did... Only 4$ so it wasn't a big deal and was easier to pay then argue with someone who can barely speak English that we didn't make that call. Just pretty ridiculous. Overall it's a beautiful place and most of the staff do the best they can. For how affordable it is, I really can't complain.. "You get what you pay for" as far as service goes. But if you are just looking for a gorgeous resort with huge clean pools and a nice beach with plenty of chairs and decent food & drinks, it's a nice choice! Read moreGenuine Expedia guest review
"Be carefull the hotel is two in one"
This is my fifth time booking through Expedía and it will be my last time. Expedia showed me photos of the tropical princess however they reserved my room in the Caribbean princess which is a cheaper area of the hotel itself (tropical princess) that is not fair I had an argument with the front desk and they explain me all that. The pictures that I saw […] was from the tropical (better area of the hotel) not from the one that expedia reserved the room was terrible, however the staff and food was very good Read moreGenuine Expedia guest review
"Ok for the money"
The good: night shows were very good for a hotel; food was 7/10; very nice beach right on the hotel. The bad: the room could use some TLC. A detailed cleaning of the bathroom and some paintingGenuine Hotels.com guest review
"Don't stay here!"
I was charged $600 extra upon arrival. Food was awful and I am not picky! Drinks were watered down! We could only eat at 3 restaurants and needed to make reservations for two of them. All Inclusive????????????????????Ceiling in room leaked and the door knob on the inner door jammed and we had to call someone to take it off and replace the door knob. […] Many other guests were very unhappy as well. Read moreGenuine Expedia guest review
"Very nice facilities. Adorable staff"
Excellent!Genuine Expedia guest review
"Affordable hotel in Punta Cana"
I stayed at 4 different hotels on my trip in Punta Cana so I will make n unbiased observation. I only paid $120 for 2 people all inclusive so I couldn't ask for too much. Check in process must be improved. The distance between the lobby and the rooms requires a shuttle. Rooms need improvement and upgrade. Safe requires a physical key with a detachable […] lock. Do not lose it or else you will be charged. Beds were very hard and mold in bathrooms. Recommend having free wifi spots throughout the premises. Good things: large buffet with decent food. Nice pools in great locations. Landscape and unkept of the property was wonderful. Arieto club on premises. Again, it's affordable but not a 4 star hotel. Read moreGenuine Expedia guest review
"Nice place :)"
I had a great stay at the resort. I felt my room could use a little help and I had no hot water, but I loved it there and I love Punta Cana :) The staff were all extremely friendly and helpful as well.Genuine Expedia guest review
"comfort and upkeep of the room not pleasing"
i have visited this hotel beforel. the first time was great, but the second time was not pleasing. i like the enviroment: 1)the beach was nice, 2)the palm trees were great , 3)the staff did their best, 4)the food was good. but at this time the management is not paying attention to small details: comfort and upkeep of the room -not pleasingGenuine Expedia guest review
"It was not what I was expecting very expensive"
Food was not good almost every day eat the same type of food. Not updated 1980 tv bathroom not working good .staff very rude. Dirty pool with green stuff in itGenuine Expedia guest review
"Great hotel. Responsibly priced"
Beautiful beach !!! Food was excellent. Rooms a little outdated but clean. Make sure you take the excursion to Saona island !!! Great experience and only runs about 100 us dollars per person . Plan on being gone about ten hours or so. Way worth the money !!!! We will be back next year .Genuine Expedia guest review
Apparently this hotel has many different types of rooms. I didn't realize that I was booking one of the older rooms, which was average at best. I thought the resort itself was actually nice, but there was some definite organizational issues. You could only get beach/pool towels from a stand near the beach and they were constantly out of towels, so that […] was annoying. You had to make your dinner reservations in person, which was also very annoying. The food was OK. I would definitely avoid the buffet for dinner. Your best bet are the restaurants. Read moreGenuine Expedia guest review
The Hotel infrastructure needs to be addrees and renovate, The staff was the best!!!! Superb service from everyone there, the food was fantastic...Genuine Expedia guest review
Never againGenuine Expedia guest review
"Beautiful grounds, food needs improvement"
The Tropical Princess has beautiful grounds,two gorgeaous pools were open during our stay and the beach area is exceptional. The rooms, although clean, need some repairs but the housekeeping staff was very freindly and accomodating. Beware of what is included in your all inclusive as far as food. The buffet was OK but the alternative dining is rarely […] open or available so we were very disappointed in the choices offered for dining. Very few people speak english so it was hard to get questions answered. The "free" shopping trip is not worth the 20 minute ride to and from the resort. As for the "included" non-motorized water sports, there really is nothing to do unless you pay for an excursion outside the resort and beleive me, ther are plenty of people around to sell you something. If you just want a few days of laying on a beach or relaxing in a beautiful setting and are not picky about food, this is the resort for you. Read moreGenuine Expedia guest review
"Nice beach and pool.rooms not that clean."
The hotel was beautiful, great beach, beautiful pool, staff was very friendly. Food and drinks were awesome. My only problem was the rooms they smelled musky and the housekeeper didn't do a good job cleaning the days we were there.Genuine Expedia guest review
"8 days at this resort"
Great things were Maids, buffet staff, all the bar staff, pool, beach, resort grounds. Medium were the disco need another DJ. Poor service were Front desk, internet svc, taxi drivers to/from lobby.Genuine Expedia guest review
Hotel was comfortable and immediately became homey and familiar thanks to the lovely staff. The room was fine. The pool and pool area well maintained and inviting. Food was pretty good. The beach was the reason I came and was the reason I spent the entire day on my chaise lounge. The wind was refreshing and constant. Drinking Presidente on the beach […] while looking at the water...that was my vacation! My only complaint was the smoking of my fellow hotel guests. Next time I might look for a smoke free environment. Read moreGenuine Expedia guest review
"Close to the beach"
Rooms need updated.. Food wasn't that good, compare to other resorts we have been.. Good for the kids with 3 swimming pools.. We wouldn't go backGenuine Expedia guest review
Old hotel, picked because of price , better of paying little more and go some place else. Took 9 people with me, one of the rooms was leacking water from the ceiling , other room power kept going out! Food was just ok . The worst was all the people troughout the resort and beach trying to sell you something, would not leave you alone!!! Would not go […] back again !! Read moreGenuine Expedia guest review
"You get what you pay for!!"
The staff was friendly. The food was average, could have been better. The rooms were HORRIBLE!! Old furnitures leakage in the bathroom. Disgusting hotel policy!! Booked my room a month in advance and after getting there was stuck in the lobby for 5 hours trying to clarify a mistake they made with my reservation. The location however is great.Genuine Hotels.com guest review
We had a nice vacation there, it is a big resort and very beautiful, amazing beach, three big pools, lots of activities on the main pool people are super nice and friendly, food okay, different theme every night on the buffet , the restaurants on the resort are really nice, there are 5 of them, plus the snack bar, Rooms need to be updated but not a […] big deal. Make sure you bring bug spray with you. Read moreGenuine Expedia guest review
"Great vacation in punta cana"
The people: the people who work there are very welcoming and nice. They were always happy and ready to help. The food: the food was very good and we like the variety of restaurants available. The rooms: we weren't to happy with the room overall because it needed some renovating and the room maintenance wasn't very clean. The entertainment: there is […] always something to do wether it's dance lessons to Spanish lessons and at the end of the day the plays were very amusing. Overall we enjoyed the stay a lot and the visual was beautiful and we plan on coming again. Read moreGenuine Expedia guest review
"tA must for off season"
It was good for the money has all the activities I have seen at high priced resorts . I had rented a car and was able to exit and enter the resort at will most resorts your helled prisoner unless you go on their toursGenuine Hotels.com guest review
"Beautiful resort with a nice beach"
The resort is a beautiful place with 3 pools and the beach is right there. The customer service is outstanding and the food in the restaurants are excellent. The rooms are not the best but OK and the buildings could have a little more care on the ceilings. It was a fantastic vacation and we will go back again in our next vacation.Genuine Expedia guest review
"Not what I expected at all..."
The first impression about the room was total disappointment. The restaurants never serve steak. The shows at night are repetitive, dancing every night I was there... so why call it shows???? The dancer had the same steps every night, just different songs. TERRIBLE..!! The employees are not so friendly as on other resorts that I have been.Genuine Expedia guest review
"You get what you pay for!"
Staff is great, the beach is beautiful and clean, food below average score, rooms are kept clean but the buildings really show the age and the wear. They are air conditioned and comfortable. The hotel advertising companies are agressive and annoying in every step you make. Not too many things for teens and young adults. It was disappointing that there […] was no coffee in the room.I am not sure if I would go back even if the price is still reasonable. Read moreGenuine Expedia guest review
"Bad hotel, good resort"
The actual hotel was lousy, it was very dated and had an odor. One of the cleaning ladies walked in on my husband and I without knocking on the door first. The actual hotel wasn't great but the resort was very nice. Don't be fooled by the title "beach view" or "sea view", you won't see anything. The beach was beautiful, and it had three pools, one pool […] had a sunken bar which was very nice. The lobby was nice, and the lobby staff were very friendly at times. Most of the employees only speak Spanish. If you're not fluent in Spanish than I don't know if this is the resort for you. Other than that, I know enough Spanish to get by, and my husband is fluent in Spanish so we didn't have much issues in that area. Make sure to make your reservations for the restaurant during your stay because the restaurant food tastes a lot fresher and tastier than the buffet. Read moreGenuine Expedia guest review
"Best Vacations ever....."
My entire family and i had the best vacation at this resort. We arrived at the Tropical Princess and the staff right way was friendly and very helpful. We spent 3 days at the hotel and we loved it.Genuine Expedia guest review
"Worst experience EVER!"
Where do I begin, the staff was incredibly unprofessional, and rude. The condition of the rooms was appalling, mold on the walls, furniture falling apart and dirty refrigerator. The food not good. Overall an awful experience, would not recommend this place to my worst enemy. That was my third trip to punta Cana, it will not be my last but I will never […] return to tropical princess. Read moreGenuine Expedia guest review
"Would def recommend.....but"
If your looking for an extremely relaxing vaca with no fuss...this is it. We ate,drank and relaxed. That's all we were looking for. No big dress up nights...flip flops are ok! For 15 years we've been going to the Bavaro Princess a sister resort in the chain. It is 3x the size of the Tropical Princess and requires lots of walking and taking trams. Everything […] at the Trop. Is right around the corner which is less stressful. The beach is by far one of the best we've ever been to and we've been to 90% of the Caribean. Food is not gourmet and the rooms are not fancy at all...just your basics. 3 huge pools 1 with a swim up bar. 24 bar at the Punta Cana which is shared w/ the Tropical Princess. Staff is amazingly friendly...loved it going back soon!! Read moreGenuine Expedia guest review
"Happiness in Punta Cana"
The staff was very welcoming and treated us great. The beach setting is awesome and I loved it. The atmosphere was fun and the overall feel was great. The problems with this resort is the lack of WiFi access. They try to charge for it and it doesn't work. That of course didn't go over well. Also charging for a lock for the safe in the room is not cool […] especially if there have been reported thefts. Read moreGenuine Expedia guest review
"Definitely worth it for all-inclusive, white beach"
We loved the white sandy beaches, the pools, and the food. Special highlight was the Dominican restaurant (you had to reserve a day in advance for restaurants). All-you-can-eat buffet was pretty nice, good to have some traditional Dominican dishes show up, and the coffee with cream was fantastic. We loved playing in the pools with our kids, and the […] beach sand was amazing, very fine white sand. Rooms were comfortable. Read moreGenuine Expedia guest review
dont go to tropical princess ever, no AC in the room, food was everyday the same menu, the staff was very rude. I do not recommend this hotel to anyone :•(Genuine Expedia guest review
"everything inside are close"
the food was so bad, the people services is excellent.Genuine Hotels.com guest review
From Monday to Thursday good. Then, every weekend the place was full with locals. In short, uncomfortable for whites in general. The pool was crowded and noisy. I found myself, the other Albanians, some Germans and Russians holding on to each other on the beach. I don't know if its the same on the other resorts, but nobody told us about this particular […] detail when we inquired about the place. The staff was friendly. Read moreGenuine Expedia guest review
"Surprising service at a big hotel"
Water doesn't drain in the showers. Food at reservations make take so long that children's begin to fall asleep. Food altogether isn't teribble but not satisfying. The pools and the beach is great but ordinary and dull. The alcohol drinks and wine are great. Server and waiters/waitresses were the best thing there. And DO NOT, I REPEAT DO NOT FORGET […] THE BUG SPRAYS! Or you shall regret the day you came to this resort. Oh and before you want to buy something check other places for the same thing, but lower price. Read moreGenuine Expedia guest review
"Clean, nice beach and pools, close to hotel"
The transportation from airport to hotel was smooth, as expected from Expedia's instructions. Hotel's front-desk staff were helpful but did not introduce the whole resorts. Beach, pools, facilities were pleasing and clean. Food were good but dinning area lacked AC for guests to enjoy the food. Other recreational activities were limited. Facilities are […] small and had no AC. Not many choices. Arrangement for shuttle bus from hotel to airport was not difficult Read moreGenuine Expedia guest review
While the hotel is ok and safe it is not in a super nice area so if you have plans of walking outside of the resort I would rethink it. I'm very active and used to being able to run outside of our resort which was not the case this time.... They do have a fitness center but again..... This falls in line with the type I've seen at most all inclusives.... […] Old and limited equipment but they had a great amount of dumbbells!!! Thankfully we were able to find about a 1 mile loop within the grounds that we could run around. If you are coming for the beach then you can be confident that you will get what you are after because the beach is really really beautiful! The food is mediocre at best but comparable with what you get at most all inclusive type resorts. The soda machines were usually broken so we were limited to the coke light we wanted which was a bit frustrating. As with most all inclusives there was plenty of alcohol but if you are wanting a good quality drink I would suggest purchasing something from duty free before your arrival. Read moreGenuine Expedia guest review
I just got back from my trip yesterday! I have to say this was my best vacation thus far! The tropical princess is a great hotel to stay in. The rooms are a little out dated but you can manage because who takes a vacation to sit in your hotel room! The pools were great we enjoyed the swim up bar! The hotel staff was really friendly. The beach is amazing […] and clean! The food at the buffet is average but the good at the restaurants on the resort is great! Read moreGenuine Expedia guest review
Not the greatest service, rooms needed help. TV did not work. Leak in bathroom, not enough towels and ran out of toilet paper. Trying to get assistance in a timely fashion was difficult. Spent a lot of wasted time following up. Beach was beautiful, but lounge chairs terrible, pools were nice, food was pretty good, grounds were pretty, entertainment […] not great, weather perfect. Still had fun and enjoyed time with the family! Read moreGenuine Hotels.com guest review
My hotel day was amazing. The people treated you like royalty. My only complaint was the pool closes at 7pm. Not a place for kids.Genuine Expedia guest review
"Great family resort"
This was one of the best resorts I have ever been to .the food was nothing less then 5 star .the beach was beautiful and safe for all cant wait to go backGenuine Hotels.com guest review
"Excellent Pool Areas"
The best thing about the Tropical Princess resort was the pools. There were three very large pools, no matter where your room was there was a pool right outside your door. Also, all of the pools had lots of shaded lounge chairs and a bar with all types of drinks nearby. Two of the pools had very few people in them at any time. The third pool has a swim […] up bar and is the area that they do sponsored games and was always more crowded. The only downside to the pools is they close at 7 pm, though this is when it gets dark. The food was very average at best buffet food, the menu changed themes each night 'french night', 'oriental night' etc, but although there were different foods they didn't seem to match up with the themes super well. I small tip at the beginning of the meal resulted in much better drink service throughout, otherwise they would get you drinks when you caught their eye, but not as soon as you might need it. A great featured we loved was the mini fridge in the room that was stocked daily with water bottles and coke, though we didn't have a bottle opener and couldn't drink the soda. The room itself was mediocre, there was a bed, a closet, and a bathroom. It had everything that you need but was in no way luxurious. Read moreGenuine Expedia guest review
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