"Unfriendly Counter Staff"
Room and hotel clean, updated and neat. Check in staff: Upon arrival had to finish their personal conversation before assisting me, then made to feel like I'm bothering them. Breakfast...okay. Have had much better. Lost or gave away my friends reservation (she had called to confirm earlier in the week) and offered no assistance to help her and her family […] find other accommodations on an extremely busy weekend in Charleston. In fact my friend was told she didn't have time to help her find another hotel. Read moreGenuine Hotels.com guest review
"Hard to get to the hotel"
It was just fine. Enjoyed the breakfast. Stayed there because of a funeral we attended.Genuine Hotels.com guest review
"Great Hotel for the cost"
very good value. Nice room ,great staff . The location is a not too close to either the airport or city but ,all things considered, the extra miles out ( if you have a car ) is of no consequence .Genuine Expedia guest review
"Close to the airport - perfect stop."
It is near the airport but not too close to hear the air traffic. The staff was helpful. The room was clean and had a microwave and refrigerator. Traditional continental breakfast.Genuine Expedia guest review
My husband and I came for the Cooper River Bridge Run. The room was excellent and the staff as well.Genuine Hotels.com guest review
"Friendly and Clean"
We couldn't have been happier with our stay at the Best Western Plus in North Charleston. Aside from a long night with poorly chaperoned middle schoolers, we were completely satisfied. The staff was friendly and eager to make wonderful recommendations for nearby restaurants. Breakfast was typical and the kitchen staff was top notch. We chose to return […] there for our last night after a couple of nights in Myrtle Beach because we were so satisfied the first time. Read moreGenuine Hotels.com guest review
"Nice inexpensive hotel"
Good hotel decent breakfast Good value for the priceGenuine Expedia guest review
"Airport Shuttle policy"
I booked this hotel because it said it had a free airport shuttle. I was working at the airport during my stay. I had no problem getting the shuttle each day to and from the airport. On the night before I departed, I requested the shuttle for the following morning. I was told to verify with the morning staff. When I did, I was told my shuttle had been […] cancelled because their policy was for only ONE ROUND TRIP. The web site does not say anything about this round trip "policy". After phone calls to the GM, they called in the driver. Of course he was not pleased. On the way to the airport, he gets in a wreck at a stop light. I had to get to the airport, so I grabbed my baggage (lucky it was on wheels) and walked the rest of the way to the airport (2 miles+) Read moreGenuine Expedia guest review
"Great for our team's stay"
Our volleyball team couldn't find a hotel within our budget in the Mt. Pleasant/downtown Charleston area. We stumbled upon the Best Western and now we will stay there whenever we play in Charleston. It is about 20 minutes away from everything, the staff was very friendly, and we enjoyed our stay!Genuine Hotels.com guest review
"next to highway for easy travel access"
Rooms in center of second floor noisy because of the utility room on first floor. I changed my room because I couldn't sleep. Very inconvient but staff tried to accommodate as best as possible, which was on the second day of my stay that I got a new room. Monday morning the breakfast was not complete, as apparently they ran out of several key food […] items, including eggs. Lost some value here as I went out for breakfast. Read moreGenuine Expedia guest review
"Not bad for the price"
Hotel staff was friendly upon check in. However, our room keys were coded incorrectly and had to go back to the lobby. The fridge was not working. The next day we left the room around 11am and came back around 9pm just to find out our room was not cleaned. We called the front desk and they asked us to come down for towels and trash bags. Not expect […] ed.... Read moreGenuine Expedia guest review
"Not one of the better hotels."
Placement of hotel is too close to traffic, get a lot of noise all day and night including sirens. The breakfast was very limited...even ran out of eggs an hour after breakfast started. Can hear people above your room walking in their room all the time.Genuine Expedia guest review
Excellent stay staff was very nice the only thing is the breakfast room could be larger.Genuine Hotels.com guest review
"was fine for this trip"
This is a fine hotel for the price. Was close to airport and North Charleston Performing Arts Center. Not so close to downtown Charleston which is where we needed to be for a college visit (about 20 min drive.) But this fit the bill for this trip, thank you!Genuine Hotels.com guest review
Beds were comfortable, bathroom was clean, TV worked great, and it was quiet so we could sleep. We walked to the restaurant near the hotel.Genuine Hotels.com guest review
"close to airport"
Staff was very nice. The room was clean and comfortable. Breakfast was good.Genuine Expedia guest review
"Policies, gang members and disrespect to military"
First impression was gang members sitting outside the front door smoking and joking. Arrived at 1pm in need of a hotel room to hold our belongings while we dropped our vehicle off at port to be shipped. The lady behind the counter had no common courtesy in the special circumstance and then continued to be rude and disrespective while trying to cancel […] my reservation. Make a long story short we stayed somewhere else. Highly recommend the "Staybridge" across the street!! Read moreGenuine Hotels.com guest review
"Weekend get away"
I have stayed here before, I would recommend this hotel to anyone. They have beautiful rooms, love the comfort of the beds. Large bathrooms not little itty bitty boxes you can actually move around in these. Close to things to do in Charleston. The breakfast bar is great hot waffles you make yourself, scrambled eggs, sausage links, biscuit and gravy, […] cereal, milk, coffee, juice if you walk away hungry it is your own fault. Nice place to stay for a night or a week. Read moreGenuine Expedia guest review
"One night stay"
The hotel is close to the interstate. Places to eat within a short distance of the hotel. Not a bad place to stay for one or two nights. The rate was fair for the room at $80.00 for the night. Did not eat breakfast so I have no idea what its like at the hotel. Planes fly overhead and can make noise.Genuine Expedia guest review
"Stay before a cruise."
We stayed the day before and the day after our cruise. Shuttle was convenient to getting from the airport to the hotel and from the hotel to the cruise port. Decent breakfast.Genuine Expedia guest review
"Nice hotel with indoor pool."
It was a nice hotel, clean, decently priced and had an indoor pool for the kiddos. The only part that I disliked was their was a marti gras party downstairs. We were on the second floor, no big deal until we realized that the entire party was on our end of the floor!! So at midnight you heard yelling, cussing, slamming doors, etc. when I called the […] front desk, I was told that the party had just broken up and it should get quieter shortly. It didn't! When I called again at 2 no one even picked up the phone at the 24 hour front desk. I know it's one incident and I hope management corrects the rudeness but overall other than lack of sleep, it was a nice hotel. Read moreGenuine Expedia guest review
"Very basic hotel"
Fine hotel if you are simply looking for somewhere close to the airport. Be warned--the shuttle is not 24/7, and because the staff who was booking a taxi for me somehow didn't get the reservation confirmed, I almost missed my flight due to having to wait for a taxi. The website does not say that the shuttle stops running early in the morning, so if […] you have an early flight and need a shuttle you should think about staying elsewhere. Read moreGenuine Expedia guest review
Clean, good food for breakfast, friendly staff. No complaints at all. Thanks so much for the great stay!Genuine Hotels.com guest review
"stay Charleston SC"
Clean, comfortable, friendly staff,helpful, good continental breakfast. Good location close to good selection of restaurants. Easy access to airport.Genuine Hotels.com guest review
"Not good customer service from staff"
Horrible. Would not stay again.Genuine Hotels.com guest review
We stayed for only one night, booked 2 rooms and got an excellent rate through expedia. Everything was great, from the desk staff to the cleanliness of the rooms. The hotel was able to accommodate us when we asked for side by side rooms. In fact the rooms were beautifully decorated and everything seemed new and fresh. The mattress was very comforta […] ble. Read moreGenuine Expedia guest review
"expect a lite up room in the middle of the night"
I only have one complaint. The window curtains do not shut the entire way and at night the hotel has spotlights that shine on itself. This was very annoying as I could not shut the curtains and the purple/blue spotlight shone through my window all night long.Genuine Expedia guest review
Had a nice stay near airport at this Best Wedtern plus motel. Recomend to others who are going to Charleston and near to stay near airport.Genuine Expedia guest review
"Not the BEST... Best Western I've stayed."
I needed to stay 1 night and Best Western was running a great deal for a Queen/Double Room. After checking in, I was sent up to a room that was not mine, I went back down to the front desk to get the correct room #. After entering the correct room, I found that the TV didn't work, there were room card keys left on the dresser and a jacket in the closet. […] After communicating my findings, the front desk did upgrade me to a better room but even that room had its maintenance issues. Finally, when trying to check out, no one was at the front desk to talk too. Overall, the final room was very spacious, the breakfast food was good and the attendant was very pleasant and the front desk attendant at night was very helpful with my need of a phone charger base. Read moreGenuine Hotels.com guest review
"Very nice hotel"
Quickest check-in and out ever (Thanks Expedia). We didn't use pool or fitness center, but breakfast was good, place was clean, and location just right for us. There's an IHOP right around the corner we also enjoyed.Genuine Expedia guest review
"Decent hotel not far from downtown."
Overall we had a good experience. The hotel is located just off the interstate which was convenient, but noisy. The room was clean and comfortable but there was a lot of noise throughout our stay both from within and out of the hotel. Despite this, we were happy withour stay.Genuine Expedia guest review
GreatGenuine Expedia guest review
"One night stay only"
I order a room with two queen bed but only got two double bed.The info I got from your web site listed two queen bed.Genuine Expedia guest review
"Perfect pre cruise"
Very impressed and surprised that a reasonably priced hotel was so perfect. From the area to cleanliness to service everything was perfect. Better than many higher priced hotels that I have stayed in. Comfortable beds, large rooms, huge bathrooms with tub and powerful shower spray. Close to Charleston cruise port. What more could a person want? Can't […] imagine. Read moreGenuine Hotels.com guest review
Excellent facilities condition and clean. Enough parking lots available.Genuine Expedia guest review
Satisfied but thought the hotel van should be available to take guest to airport at all times. The cost of a taxi was $30.00 which I thought was unnecessary. The Breakfast was unsatisfactory, long lines for waffles because there was only one waffle maker, and the fruit cocktail didn't taste fresh.Genuine Hotels.com guest review
"What was needed"
One night near our destination was what we wanted. We got value for our dollar and it filled the bill.Genuine Hotels.com guest review
"The bathroom sink was not cleaned upon entering."
The bathroom sink was filthy, lots of residual beard hair in the front and a stray toothpic lay on the counter.. The wake up calls came as schedululed and the staff was friendly enough. I was dissappointed that the hotel could not print a receipt for my records. They said I had to get that through Expedia which became a time consuming affair.Genuine Expedia guest review
"Great hotel, inconvenient shuttle"
The hotel room was very nice and the staff friendly, but we booked at this hotel soley for the purpose of the airport shuttle because we had a 5:45 am flight the next morning. But when we checked in late, we were advised the shuttle doesn't start until 7a.m. Very inconvenient. Look elsewhere if you flight is before 7am.Genuine Hotels.com guest review
my stay was great I have stayed here before, only on problem, I left a cell phone at this hotel, and when I relized I left it I called the hotel and they said it was not left in room, I called my carrier and had them activate the GPS and was told that the phone was still at the motels address. I called the motel back and they tell me that they don't […] have it, if you leave something don't expect to get it back, other than that the stay was fine, cracker barrel is within walking distance Read moreGenuine Hotels.com guest review
"great room, nice service, skip breakfast"
The room was clean, comfortable and pleasantly furnished and decorated. Check- in and out service was fast and friendly. My only complaint: No healthy breakfast choices.Genuine Hotels.com guest review
management needs to take chargeGenuine Hotels.com guest review
didnt let me do late checkout, and i paid alot! Dont stay here! Not a good experience, pay the extra dollars.Genuine Expedia guest review
We'll definitely stay here the next time we're in Charleston.Genuine Expedia guest review
Everything was great the only problem I had was the pool, fitness center & tube was alot smaller than in the pictures that was advertisedGenuine Hotels.com guest review
"Nice Hotel for the price....close to downtown"
I enjoyed my stayGenuine Expedia guest review
Night crew allowed group of construction workers to congregate outside front door for drinking and loud story telling, keeping me awake until 10:15 pm. my room was 2nd floor front.Genuine Expedia guest review
"One too many inconveniences"
They overall stay was fine, however we did have some issues. First they checked us into a room that clearly had a leakage problem because a fan was running in front of the closet when we came in. After getting checked into a new room, we discovered that we had no large towels and had to go downstairs to get them. This was very inconvenient for us and […] I brought this to the manager's attention the next morning. She was very polite and we discussed a possible discount but I haven't heard back from her since. Read moreGenuine Hotels.com guest review
"Not a bad place to stay"
Hotel was clean and kept well. Location is way out of downtown Charleston and requires about a $50 taxi ride to get there from downtown. Boy did the hotel clerk estimate that one wrong. Also, don't rely on the airport shuttle, I was called a taxi. The main reason I stayed here was for the free hotel shuttle to the airport, haha..Genuine Hotels.com guest review
"Hard beds poor location"
The people at the hotel were nice and the room was clean. However, the bed was hard and breakfast was awful. The hotel is also located on Ashley Phosphate Rd., which we did not know is about the worst traffic disaster in the Southeast.Genuine Hotels.com guest review
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