"Hotel close to airport"
The first stay was ok Noisy parking lot with people yelling while walking in hotel in the middle of the night. The second stay we were to have a suite with 2 queens but we were placed in a king suite with a pullout. Called front desk and was told the hotel was full. I asked for a rollaway at no charge and again was told they had nothing to assist us. […] I will be contacting Expedia . Read moreGenuine Expedia guest review
"Very enjoyable experience"
Staff was friendly, breakfast buffet more than adequate, rooms very comfortable and clean. I'd stay here again.Genuine Hotels.com guest review
This was a nice hotel right off the highway. The traffic was a little heavy at times but the hotel was worth it. Very clean, friendly staff and comfy beds.Genuine Expedia guest review
"Good, Inexpensive Accomodations"
We were pleasantly surprised at how quiet and comfortable the room was. This hotel is in a cul de sac just off a busy street and highway, yet it wasn't noisy. The hotel staff were efficient, if somewhat brusque, and friendly enough. There is a mall that is relatively close, the freeway to downtown Charleston and the beaches is handy, so it's a good […] location if you have a vehicle. Also, it's an easy drive to the Naval Base, if you have a sailor or an airman over there. I also want to say the people working the breakfast service did an excellent job of keeping things filled and the area clean. Read moreGenuine Expedia guest review
We stayed for five days and the staff was wonderful! We were satisfied with the overall experience. The only thing we did not like was the fact that vh1 was on the main tv in the lobby the entire time. We ended up avoiding the lobby with our three little kids as there was a lot of shows with swearing, women brawling, some show with men and women naked […] (private parts fogged out) and more. The short time we were there in the lobby was disturbing. Maybe suggest a more family friendly television station for the lobby. All that said, that was our only complaint. Read moreGenuine Hotels.com guest review
The hotel is below average. It has a lingering odor in the general areas. Our fridge was not clean. The beds were comfortable, the food at the manager's reception was awful, and the complementary breakfast was horrible. The pool was filled with salt water not chlorine.Genuine Expedia guest review
The Front Desk and Breakfast Staff were outstanding... The bathroom vents could use a good vacuuming... The Exercise room could use a cleaning, spray bottle to wipe down the equipment, some water in the room would be nice...pads of paper to jot down info in the business center or they must be ok with taking large sheets of paper out of the printer...was […] easy on/off from HWY and to/frm airport and downtown. Read moreGenuine Hotels.com guest review
"Ok for one night"
The staff was friendly and the room was clean. The bed was extremely hard, the air conditioner in the hallway wasn't working so it was humid and musty and the ac unit in the room was on and off all night. Not bad but not good.Genuine Hotels.com guest review
"Good room for the price"
This was a last minute booking. It was cheaper than staying in the heart of Charleston & only 10 min ride to the attractions. Room was really clean although they forgot to put towels & shampoo in the bathroom. They brought them up within 5 mins when I asked though. Breakfast was hot (eggs, sausage, French toast, & the usual grab n go selection). Hotel […] staff was friendly. My only complaint was that when my son turned on the heat it made our room smell like something was burning for 15 minutes. Read moreGenuine Expedia guest review
We really enjoyed our stay here!Genuine Hotels.com guest review
"An Enjoyable Stay"
Customer Service at Desk was great, very friendly and helpful.Comfortable rooms and enjoyable breakfastGenuine Hotels.com guest review
One of the best that I stayed here in USA.Genuine Hotels.com guest review
"Always My First Choice"
Stayed here several times and I am never disappointed. The staff are always friendly, the rooms well kept and I always feel safeGenuine Hotels.com guest review
Personally, I would not recommend this hotel to a flea! The rooms are too small! Looked nothing like pictures shown on the website. The smoke detector went off and scared my family. It took 15-20 min. for someone to respond. The early morning clerk was rude and had me on hold for 15 mins! It was nothing like we expected. I thought I was at a motel 6! […] I will never ever expose my family to another Best Western MOTEL! Read moreGenuine Hotels.com guest review
TOO NOISE! Room above sounded like a gymnastics team practice and next door ppl partied into night. Front desk staff less than friendly and not very professional. Had phone calls passed thru to us 2 nights scamming. Will not stay here again!Genuine Expedia guest review
"Better than expected"
We had a double queen room that was better than we expected. It was very clean, the beds were comfortable, plenty of storage space for our clothes, bathroom was a normal size, shower was one of the best, as far as water pressure, we've experienced in a hotel, breakfast was plentiful and with good variety. Not one complaint other than the walls seem […] very thin. When our air unit wasn't running, we could hear the neighbors conversations through the wall. Will definitely be back again!! Read moreGenuine Hotels.com guest review
"It was fine"
It was fine. I felt like it was a tad pricey and I got a discount online. The pool is tiny, but it was fine. Breakfast was average. Nothing special, but not bad either. The girl who checked us in was nice enough. All in all, it was fine. The rooms were clean. Pretty decent area. Not bad at all.Genuine Expedia guest review
Good value hotel, if you're planning to spend time downtown it's a bit of a drive.Genuine Hotels.com guest review
"Most unclean hotel room I've ever been in."
I booked this hotel after reading its many positive reviews online. I now think a few hundred people must all have very low standards. Upon arrival, we found "lower" hair on the toilet seat, shavings in the sink, and a red lipstick stain on the duvet cover. Our room was on the second floor, but that did not excuse that our curtains were not made to […] close all the way on a window that faced the highway. Add all this to the bright blue spotlight shining directly into our window all night, and you've got one miserable stay. NEVER AGAIN. Read moreGenuine Hotels.com guest review
"Nice, hidden hotel, private, great location"
Our stay wasn't planned, but this location was perfect. We had shopping, eating and beach all conveniently near by. Hot breakfast too :-)Genuine Expedia guest review
The room was very clean. Very happy with the check-in service. The breakfast was good, eggs tasted great along with the waffles. One thing that would be nice is if they had a second waffle maker. That would help speed things along. While I was staying there, there was an problem with the elevator for a short period. Considering it was a holiday weekend […] I thought it would stay broken the entire weekend. They had the elevator fixed by the time we returned from our outing that evening. I was impressed they took it seriously and did whatever they could to resolve the issue. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"It was ok"
The hotel room was nice and at a great rate, but there were a few things that were bothering to me. There were spots on the top bedding covers and hair on the bathroom floor and inside the tub. Overall it was an ok stay. Breakfast was good and fufiling. I would stay again only if these minor problems were fixed.Genuine Hotels.com guest review
"Bad service, untrained staff, horrible ownership."
They were cleaning the carpets when we arrived. Hoses were unorganized and everywhere. Smell was unbearable. Receptionist did not know how to check anyone in or run the credit card machine. Apparently they need a card for incidentals but don't tell you in advance. Carpet cleaning guys looked like they were from the nearest Federal penitentiary and just […] walked in our room while my wife was changing without knocking or announcing they were there. They did not apologize and they all had a good laugh about it at her expense. Very unprofessional. I complained to the front desk receptionist, the one that doesn't know how to check people in, and she did not even apologize, she just said they must have made a mistake. I asked to speak with the owner or manager and she did not know how to contact them. I left a note for the owner/manager and have not received a call back. I am terribly upset that I paid for this room and will never stay here again. Read moreGenuine Hotels.com guest review
"lots of accommodation for the staff not the custom"
pool hours were 9 to 10. Everyone is gone by 8 so this was never an amenity. staff refused to open at 7 giving the old excuse of risk of liability. Other hotels in the area give you access or open at 6am. the compute in the business room was hard to navigate and the front desk wasn't helpful. Spent one hour after 11 pm waiting for the lone desk clerk […] to get off the phone three different times. Read moreGenuine Hotels.com guest review
"A great place!!!"
All the people were so nice and helpful. The room was clean, and so was the hotel! This hotel was in a good location, just 20 minutes from Folly Beach and about 5 minutes from downtown! The front desk never gave us a hassle about needing items for our room, such as towels, soap, and etc. I would recommend this hotel!Genuine Hotels.com guest review
We enjoyed out stay at the airport Best Western. The hotel and grounds were neat as a pin and we got good service from the hotel staff when we asked for sundry items. The breakfast bar was not elegant, but adequate. The air conditioning unit in our room work superbly which is important when you are in South Carolina in the summer. Almost everybody in […] my family disliked the rock hard beds and I for one didn't sleep well. I don't know why hotels have to have these hard mattresses. The trend today is towards pillow top and foam mattresses that are a little easier on the back. Read moreGenuine Hotels.com guest review
"Found rest on our way"
The staff was great during our stay. We were not pleased that maintenance was hammering, drilling on a store room next to our room during the evening; should have picked a time firing day when customers were likely not present. Also called office three times in attempts to recover a forgotten silk cover-up and still no response. Go service while staying […] but lousey after we left. Rating would have been higher until December events. Breakfast was good and balanced. Read moreGenuine Hotels.com guest review
"Friendly and comfortable!"
I was pleasantly surprised at how spacious and clean the room was. Everyone on staff was very friendly and helpful.Genuine Hotels.com guest review
I booked this hotel because it was listed as an airport location, but it is actually located about 15 minutes from the airport with transport available. It is in an area close to department stores, restaurants, and other amenities. The hotel was comfortable, clean and offers daily free breakfast.Genuine Hotels.com guest review
This hotel stay was fine for our quick trip in and out of Charleston. The front desk clerk was super friendly and helpful. The breakfast was not great though. What did I expect for "free" but it left a lot to be desired.Genuine Hotels.com guest review
My husband and I were on our 40th Wedding anniversary honeymoon. We were not allowed to bring food from the breakfast supply to our room. I had a tray of food and it was thrown in the trash by the attendant. My husband was still asleep therefore we missed breakfast that morning. We had to go out and buy food to bring back into the room the rest of the […] trip (already paid nights). It makes no sence that we can bring in food but we could not bring in food from the complimentary breakfast room (because we may spill it.) Which is part of the price of the room. Complimenary still means the cost of the room is adjusted. We were very disppointed because I am a breakfast enthusitic person. i can not say I will stay there again. I went around the corner and finished our honeymoon at a cheaper hotel that did allow us to bring food from the breakfast nook. Read moreGenuine Hotels.com guest review
NiceGenuine Hotels.com guest review
it was good, we did not have any problems except for the shower walls that were not clean.Genuine Expedia guest review
When trying to get to or leave this hotel, You have to use a poorly marked intersection on a heavily traveled Highway. If you don't have a GPS, it is difficult to get to this location.Genuine Hotels.com guest review
"Nice hotel, clean, very friendly staff"
This was our first time staying at this hotel. We were just having a weekend family get away. The hotel was clean. We used the exercise room and pool, both were clean. However, what stood out was the friendliness and helpfulness of the staff . I would recommend this hotel to others. The driving distance to the Outlets was not too far and restaurants […] were nearby. Read moreGenuine Expedia guest review
"Nice hotel close to downtown charleston and afford"
Great hotel was clean and the staff was courteous.Genuine Expedia guest review
Very good.Genuine Expedia guest review
"Good, clean, affordable hotel"
We stayed one night before heading out on a cruise, and this hotel was very affordable, clean and provided good service. The breakfast was standard continental fare, but did provide a self serve waffle station and there was plenty of seating. This hotel conveniently offered a shuttle to the port, allowing us to leave our car on site for the week & picked […] us up after the cruise all for one low price, much lower than the cost of port parking. Read moreGenuine Hotels.com guest review
They had the reservations all messed up only one room for us instead of 2 and I had called and added another directly at the hotel they did not have that room either. Then when we checked out they tried to charge us higher price for rooms. They finally made it right but had to get manager involved.Genuine Hotels.com guest review
Booked this Hotel at the last possible second when we decided to go to Charleston at 7 PM that day, we were just looking for something reasonably priced that was close to Charleston. The employees were friendly, the room was clean and comfortable, free wi fi was a nice bonus, and the continental breakfast was quite good. All around a very favorable […] experience. Read moreGenuine Hotels.com guest review
I enjoyed it just a few minor concerns about the room. The room was clean, but the Basin would not hold water, tub didn't drain good & one of the table legs needed to be fixed I expressed my concernc twice. other than that its in a GREAT location. will stay again.Genuine Hotels.com guest review
"In the Middle of EVERYTHING"
Service was Spectacular! Everything was nice, neat, and clean. And the Location was Great! Not too far from anything that was worth driving towardsGenuine Hotels.com guest review
"Satisfied repeat customer"
I had stayed here a couple of months ago with my sister. When my daughter and I decided we wanted a hotel for one night, I looked here first. It's new, it's clean, it's comfortable. The breakfast is good. It was just what we needed.Genuine Hotels.com guest review
"Nice Hotel Good Location"
The room was nice the only issue was the lights from the businesses at the back of the hotel are on at night and the hotel needs to install some shades to block the light coming into the room.Genuine Expedia guest review
"Need new beds"
It was okay. Went memorial weekend. Would of thought that they would of extended breakfast on the Monday to weekend time since it was a holiday. Beds were not comfortable at all. New best western in Norfolk va. The best were pillow top. Very nice....... The hotel lobby was nice...there you see where the money to update the hotel went.Genuine Hotels.com guest review
"Good value for the price"
Everything fine, as expected from a Best WesternGenuine Hotels.com guest review
"Close to the airport"
The stay was great and everyone was friendly and helpful. We were close to the airport and since we were attending a wedding, it was close enough to the wedding and to get to the sights. Very convenient location.Genuine Hotels.com guest review
"A Pleasant Surprise!"
This Best Western is pretty new. The room was clean and quiet. I slept better than I usually do in a hotel. Nice offerings for the complimentary breakfast. Would definitely consider staying there again.Genuine Hotels.com guest review
"Would Stay Here Again!"
Very sweet young lady greeted us at the desk. She made sure we got our wake up call and let us know that if we needed anything, to please let her know. Breakfast could have been better, "real eggs" and warm the biscuits, but other than that, it was great!Genuine Hotels.com guest review
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