Oceana Hostal Playero - San Juan

I only stayed for one night and just slept in a room with 3 beds, I only used one but still one of the beds was full of sand like if they didn't change the sheets and the other bed had a leak on top and was wet since it rained. We found things on the floor like if they didn't sweep it verywell and the bathtub was rusty and the bidet was moldy. I didn't […] report this because my stay was so short and din't use much of the stuff but for the price of the room the conditions where really bad. They really need to remodel those bathrooms and clean up. Overall wouldn't recomend it for long stays. In Condado you can get bed and breakfast for about the same price, cleaner and in front of the beach. But to sleep one night like I did it was ok, still overpriced since it is not in Condado. Read more

Genuine Hotels.com guest review

Was a nice hotel for location, comfort. The televisions need to be upgraded. The overall comfort of the hotel including the lobby and watng areas were well-kept. However, the rooftop deck was quite scary in appearance and upkeep. It would make for an excellent rooftop deck, if it we properly maintained. There is a great ice cream shop one block away […] and a gas station and great restaurant within walking distance. Read more

Genuine Hotels.com guest review

Very smelly rooms and we had unwashed sheets. The lady at the front desk was very nice though

Genuine Hotels.com guest review

it was a great hotel, 15 minute walk to touristy condado to hit casinos and bars.

Genuine Hotels.com guest review

perfect hotel location

Genuine Hotels.com guest review

2 words, A DUMP! Far from everywhere you want to go such as nice hotels with pools, drinks, beach chairs, people casinos bars, clubs you name it. A standard $10 cab ride each way. Instead Just stay at the Atlantic beach hotel, cheaper, great outdoor bar, deck service, beach chairs and mist imp close to everything. For the same price range it offers […] a lot more. Read more

Genuine Hotels.com guest review

the roof leaked onto my bed and i had to change beds in the middle of the night. otherwise OK

Genuine Hotels.com guest review

The photos shown of the rooms in this motel are nothing like they really are. There is no elevator in the hotel. Free breakfast was joke. Our bathroom was about 4 by 6. Our bed was so squeeky that we woke each other up all night just moving around. Stay away from this one if you're looking for comfort and convenience.

Genuine Hotels.com guest review

Manny and Natalie were helpful and very accommodating... they made our stay worth it. Their hospitality should not go unnoticed. The room, although an upgrade, was spacious but needs to be tended to, there were missing covers for electric sockets, the bedding was old, there were mismatched dishes, silverware and cups just randomly placed in the kitchen […] area; the dining and pool area were nice. The location and the area was a nice reprieve from the hustle and bustle of the metropolitan area. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The so called Organic resteraunt , is far from more non organic items then organic.the check in is at 3 and they dont offer a place to store your bags

Genuine Hotels.com guest review

We were in the room adjacent to the main entrance on the 1st floor. The room looked worn out. The TV looked dated from the 80s. The AC remote was not working (the screen was broken). The bathroom shower head had low water pressure and there was no floor separation between the shower area and the rest of the bathroom.

Genuine Expedia guest review

People were friendly but not very informative. Atlantic beach hotel was way better for a few dollars more and had outstanding service.

Genuine Hotels.com guest review

the price is right !! ,,, very friendly staff ,,, great location

Genuine Expedia guest review

The welcoming went pretty well. When we went to our suite it wasn't what we expected as from the brochure online. It was very small for 5 persons, the bedroom on top was very hot because the airco failed to work. The bathroom was very very small. In the kitchen there were only old stuff (very rusty spoons etc) and evev the coffeemaker was not working.We […] were brought to another suite wich was more comfertable but not overwelming.There was only one front desk officer who had her hands full to serve incoming customers and to listen to complains. The breakfast was very cheap and on top of all was that one of our friends was served hotwater in a cup with a big crack in it? Come on....you cannot serve that to customers! One other point is: when guest checkes out, always ask how there stay was: even if it was good or bad.It giver you as a guest the feeling that the hotels cares and still want you to come back after the feedback. We had a very nice time and enjoyed it to the fulliest. Remember hotel Oceana Park: please do check the feedback from your guests before us because we noticed that some suggestions/feedback were not even used and some notification (from 2009/2010) like old furniture, spoons,plates etc.are still there . Read more

Genuine Hotels.com guest review

This is not a hotel, it is a bed and breakfast, well, just a bed because unless you ask for it they would not give you any breakfast (a cup of coffee, toast and a banana. This is an old two story house with small rooms. There is no elevator, just a stair case and when you get to the second floor the firt impression you get is all of the dirty sheets […] and towells from the day maid service laying on top of receptin furniture. The halls are proobably 24-30 inches wide. Room doors are jamed on the door frames and are hard to open hard to close. There is no phones in the rooms, the bathroom did not have any spares like toilet paper, so if you run out you will have to go down to the reception or check in desk to get replacement. The shower didn't had a soap dish so you have to lay the soap in the floor while bathing. The complimentary car parking is basically over the sidewalk first come first serve with no security. The taxes and service charge paid were 33% of the entire bill. There is no restaurant as advertised. I will not recommend this place to anyone. Read more

Genuine Hotels.com guest review

This hotel is not too bad guess service was great that was the only thing I liked here but location i didn't like, there Enternet not good you can't access it from your room and when you go in the lobby to get it! still sucks. Is like they sat you get what you pay for. I wouldn't recommend this for a vacation stay place.

Genuine Hotels.com guest review

Rooms looked horrid, towels were wrinkled, doors had chips on corners as if someone beat the doors up and room did not look like it did in pictures!

Genuine Hotels.com guest review

Great place great staff and great environment The. Villa really made me feel at home

Genuine Expedia guest review

The location of the hostal was not very convienant. The directions were not clear. Unless you know San Juan, you will be lost. The hostal itself was nice. The staff was friendly, not really a "great" contentilal breakfast, just toast, coffee,juice, banana and cookies. Anything extra was a charge. Walking distance to the beach and some area stores anything […] else required transportation. Overall for a few nights stay and the price it was okay. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

For a young couple who might not care about the finer luxuries, this would be okay. Romantic, close to the beach, and old San Juan. However, for a family i think it is not up to par. There were lizards running around the breakfast table and the free continental breakfast was a rotten banana and a piece of toast. However the location was good.

Genuine Expedia guest review

this hotel has a list of problems that i cannot list here in such a small place... my recommendation stay at the different place instead. They need to go out of business to learn a lesson and close the hotel. Once they realize they cannot operate like his they might come back with at-least an average attitude of customer service. Horrible experienc […] e. Read more

Genuine Hotels.com guest review

Pleasant surprise for a last minute need! I will definitely be staying there again!

Genuine Hotels.com guest review

Although this is a Hostal, they have a great service. The rooms are dated, but it has a great location, plus the breakfast and parking. It's a great deal for the price.

Genuine Expedia guest review

The staff members were friendly and helpful. There was a significant amount of mold in the bathroom and inside the closet. The air conditioning worked great.

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

One positive comment was that Manny from the front desk was very friendly. What I did not like was that I did not have a view. I had a Villa ground floor to the back. the passage way to our Villa had old dirty couches. The kitchen was modern and so was the bathroom, but the tub was clogged! Futon covers smelled of mildew. As far as them advertising […] Luxurious linens, I don't think so! No phone nor a clock radio. Read more

Genuine Expedia guest review

If you are looking for a location right next to the beach, at an affordable price, this might be the place for you. The beach is a short 1.5 block walk. Local restaurants, fast food & small stores for shopping are a block or two away. If you are looking for high end shopping, you will have to go for a ride. For those traveling with assistance, there […] are no elevators, there are ground rooms available. Be sure to ask when booking. This is a great place for short term travelers on a budget. Read more

Genuine Expedia guest review

I guess this hotel is ok to just stay for a day or 2 laterly we had to change home because from the outside. the door was all mess up we were able to open the door easily with a credit card. we felt that if we can open it like that.. when we leave the room or when we are sleeping anyone would be able to open the door as well... that`s why we had to […] pay extrat moneya nd change our room the next morning..Not that any staff or an outsider will try to get in but any other guess who realise you leave the room would be able to get in...the continental breakfast was not great or pleasant at all. they just gave 1/1 toast with butter and jelly a glass of pico juice a cup of coffee and a banana.. it wasn`t an option everyone had to have the same thing ..my thing is if you cannot do continental breakfast don`t do it at all...but the safety was great no one was able to get in without having the front door key security was awesome and great I will go back there just because I felt safe when I was there.. Read more

Genuine Expedia guest review

Not sure if this is Expedia's or the hotel's fault. When I requested the room with 2 full beds and it was accepted by the hotel and Expedia, I expected to get a room with 2 full beds not 1 Queen size. I received a confirmation from Expedia on the 2 full beds in the room but the hotel only has single beds! Why even have an option for 2 beds and except […] on the terms requested when you don't have any??? Staff was nice and accomidating as much as they could be. Fealt like a Venus Fly Trap, entice you in and then you get stuck! I stayed only 1 night out of the 2 booked. Had to find a room with 2 beds. Read more

Genuine Expedia guest review

The hotel or inn served our purpose, that is a one night stay for a bargain price not too far from the Condado area. Actually the hotel is within walking distance (10 to 15 minute walk) from the more expensive hotels in that area. For students or someone on a limited budget the inn is just fine, I would not recommend it for a long stay. Because it is […] an inn, the Oceana does not have any phones in the rooms, there was none in our room, so if you do not have a cell phone and you need to contact someone the guest or guests better have a cell phone. The inn also has a restaurant but when we were there, there was no staff and we had to go to the Condado area to get a bite to eat, and many of the restaurants were open even though it was Easter Weekend and local restaurants outside of the Condado area were closed. Overall the inn lack of amenities and small size room would not do for a stay of more than two days, of course that is my opinion. The staff however was very friendly and made the stay agreeable. Read more

Genuine Expedia guest review

Excellent location, some rooms are good some are not so good. The staff is very friendly and helpful.

Genuine Expedia guest review

Had the VERY EXPENSIVE villa that slept 6 for our family. The kitchen was disgusting and smelled of mold and mildew. The air conditioner in the main area did not even cool and it was very very hot inside when we arrived. The bedroom was o.k. except that the air conditioner (which we had to keep running for the other room) froze us! You could hardly […] see anything in the bathroom because of the one dim light. We paid quite a bit for this room and it was awful! The floor, kitchen, and bathroom were all very dirty and had not been cleaned in a long time. It didn't seem to be in a very nice area either. My advice, do not stay here! Read more

Genuine Expedia guest review

Comment: Lack of consistent cleaning welcomes you when you access the room. The team member who welcomed us on our first night was courteous and willing to help. She could not take a decision and called her manager. It took us three days to know and talk to the manager about our concern. No answer has been given to us after we complained. I detail it […] in a different email. During our stay, other staff members are friendly. However, room 27 needs a regular and strong cleaning, windows, bath tub, curtain bath, sink should be cleaned every day and bed sheets replaced daily. The door key does not open correctly. We had to wait three days to get the entrance key while other customers who came after us and stayed one or two days received it on their first day. We spent our second night in the dark, with only the TV screen lighting the room. The maintenance guy showed up the following day to replace the bulbs. It does not smell in that room. Bad odor should be eliminated. The refrigerator was not clean. On the last day, I asked some toilet paper and have been given pieces of toilet paper. The hotel should vary menus of the continental breakfast and give customers the choice of food. We have been served a small cup of coffee, 2 pieces of oatmeal crackers and a banana every day. I am describing all these details to help the management of the hotel compete in the area. Read more

Genuine Hotels.com guest review

It's okay for a short trip, but I wouldn't stay there over 3 nights. The staff was nice, and the facility itself was really well kept. The room we stayed in was decent but not very welcoming. Good location, very close to the beach.

Genuine Expedia guest review

It was a horrible experience. The water comes and goes when your taking a shower, the food is really bad, the service is poor. I do not recommend this hotel.

Genuine Expedia guest review

Great place for a couple days post Cruise. Slightly outside the Hotel Zone, but it's a short walk to the Marriott Resort and great shopping. Nice public rooms on the first floor. Continental Breakfast with upgrades available. Rooms have a quaint mixture of furniture, bed's were comfortable. Sheets and Towels were not brand new, but serviceable. Above […] all great A/C units that cooled quickly. Read more

Genuine Expedia guest review

this hotel was the wrost hotel I have every stay in, room was dirty, staff was unfriend and rude, the location of hotel was not near anything, no telephone service or internet, the bed look old and broken, I was very unhappy with every thing

Genuine Hotels.com guest review

It was very dark hotel for big price. Far from old town, but close to the bus stop and beach

Genuine Hotels.com guest review

very disappointed. Had to beg for towels or extra pillows.

Genuine Hotels.com guest review

Good, clean and comfortable beds. No hot water. Quiet and easy for a one night stay.

Genuine Hotels.com guest review

The room was relatively clean the Only thing was the Light in the Bathroom didn't work the Tv Remote had no batteries

Genuine Hotels.com guest review

I don't have enough space to tell you how bad this place is but please do yourself a favor and not book this hotel. Key words to describe this place: filthy, bed bugs, rude, dusty, penny pincher, and many other not so good words. No matter how cheap it looks on the site, it is not what it seems to be. Kudos to the photographer who took the pictures […] of this hotel. I assure you, it is nothing like those pictures. Read more

Genuine Hotels.com guest review

SUSTAIN: 1. Convenient located. 2.The cafeteria was very nice, also the pool. 3.Quiet place. 4.Room comfortable with balcony. 5. Clean IMPROVE: 1.Does not have elevators. It was a real terrible struggle to take our luggage to the second floor. 2.Limited parking outside with no security. 3. Door locks were ordinary ones, opened with a regular key, not […] a smart card. Read more

Genuine Hotels.com guest review

I have stayed here a few times and it is a very central location between Condado and Isla Verde. It's a quirky and funky boutique hotel. I like sitting in the courtyard in the afternoon to listen to the waterfall and relax. The surrounding neighborhood is a bit sketchy after dark, so is something to consider for female travelers, but the hotel in one […] block from the ocean and the staff is very friendly and helpful. Read more

Genuine Hotels.com guest review

the price was right on this one. Pack light or ask for a ground floor room while booking if stairs are trouble. The building is 3 stories tall. Good off street parking. Hotel staff for the most part were top notch. The beach was directly North of the hostel one block. very pituresque. Good food & cold beverages were a block away. local shopping another […] block or two. If fast food is your desire several chains have an outlet within a short walk. Easy access to freeways & airport. I would recommend this location to friends & family. Read more

Genuine Expedia guest review

Staff we're very helpful but he bed was poor and had bed bugs

Genuine Hotels.com guest review

Granted, this hostal was one of the cheapest in town and looked and felt like it. The location is good but that's about all I can compliment about. I would not go to this hostal again.

Genuine Expedia guest review