All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here6656 Gateway Blvd E, El Paso, TX, 79915, United States of America, ‏‎855-239-9397
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4.3 / 5Excellent

Score breakdown (from 60 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"a lone day.."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great hotel, but we do not smoke and someone had smoked in the room and we got in late and no more rooms and grounds needed to be picked up from all the pets I we have a small dog and it wasnt a pretty area..over all always a great hotel and may have just been one of those days I will stay again..
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
JOHN T
US
4.0 / 5Excellent
"El Paso"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good and easy access
Genuine Hotels.com guest review
2 night business trip Jan 7, 2015
A Traveler
US
4.0 / 5Excellent
"Nice hotel close to the airport"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice location, very comfortable rooms. The breakfast offered was cold without many options. But in general it was a nice stay.
Genuine Expedia guest review
Other trip Jan 7, 2015
Ana
US
5.0 / 5Outstanding
"Excellent Hotel just off of the freeway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel for long stay although we only stayed one night. Nice kitchen with plenty of cookware provided. Very clean room and comfortable bed. Bathroom was a little dark so additional lighting could be added.
Genuine Expedia guest review
Other trip Jan 7, 2015
Hitomi
US
3.0 / 5Good
"Not a bad place, but not worth the price either"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
A bit overpriced. The breakfast is not that impressive, the rooms are not well insulated so I-10 being so close ends up blaring through the windows and walls. The shower head was fairly weak, and poor lighting in the bathroom makes you end up feeling like you're bathing in a cavern. It's not conveniently located to any dining. For hotels in this price range it's the bottom of the heap. Don't be fooled: if you absolutely *need* higher quality look elsewhere. Otherwise you are better off saving your money and heading to any nearby motel that serves better breakfast, has brighter bathrooms, is closer to dining, further from I-10, yet is about half the price.
Genuine Hotels.com guest review
3 night business trip Dec 25, 2014
David
US
5.0 / 5Outstanding
"Good service, good room, great value."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Another great Homewood Suites experience. I've stayed at Homewood Suites at least ten times in four different cities and am never disappointed. This night was no exception. Good service, good room, great value.
Genuine Hotels.com guest review
1 night family trip Dec 19, 2014
David
US
5.0 / 5Outstanding
"Sexy Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel is very sexy
Genuine Hotels.com guest review
2 night trip with friends Aug 30, 2014
Gian
US
5.0 / 5Outstanding
"Great weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room was perfect, clean firm bed, plenty of room and a kitchen. Super service and friendly staff.
Genuine Hotels.com guest review
2 night trip with friends Aug 29, 2014
Jake P
US
4.0 / 5Excellent
"Accessible. In the I10"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
some noisy neighbors. group of young people partying.
Genuine Expedia guest review
Other trip Sep 1, 2014
Angel
US
5.0 / 5Outstanding
"Beautiful hotel. Room was excellent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love, love, love
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Ann
US
3.0 / 5Good
"Convenient Location"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Overall it was just okay. I asked for a room that was as high up as possible and as far away from the elevator and ice machine. I was assigned room #101. First floor next to the door exit going out onto the parking lot and next door was the hotel laundry room. Needless to say the noise level was almost intolerable. The exit door was constantly being opened and slammed shut and the laundry room seemed to be the favorite hangout for the cleaning staff. We left the room on the second day to tour Carlsbad Caverns and was gone almost 8 hours. When we returned our room had not been made up yet. Had to call housekeeping and the front desk to get someone to change the room and clean it.
Genuine Hotels.com guest review
2 night trip Mar 23, 2014
George
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
The hotel is very nice and comfortable. The breakfast on the other hand was lousy to say the least.
Genuine Hotels.com guest review
1 night trip Mar 3, 2014
Eric Valenzuela
US
3.0 / 5Good
"A few issues."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Service was good but the toilet was clogged and the internet didn't work on arrival. The toilet was fixed about an hour after service calls but the internet took much longer. The staff was nice but had no recommended places to order food from so we had to wait for the internet to start working before we could find places to get food from.
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
A Traveler
US
5.0 / 5Outstanding
"comfortable beds"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My daughter and I stayed here for one night, we enjoyed their evening reception which was great! The room was very clean and well coordinated. My daughter keeps asking me to talk to the hotel manager and ask them where they bought the comfortable beds! Oh and let me not forget the front desk attendant Jessica is the sweetest girl and very friendly.
Genuine Hotels.com guest review
1 night trip Feb 20, 2014
Frances
US
4.0 / 5Excellent
"New Hotel near airport."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice new hotel. Staff was pleasant. Clean with a pool.
Genuine Expedia guest review
Other trip Jan 8, 2014
A Traveler
US
4.0 / 5Excellent
"New and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel had a nice and new feeleing and my room was super clean. My only "complaint" would be that the walls are thin and you can hear people in the hallway and walking in the room above you. I would definitely stay here again for sure.
Genuine Hotels.com guest review
1 night trip Dec 18, 2013
pdc
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The room was a smoking room and my Hilton Honors preferences are non-smoking. The t.v. remote control was not working.
Genuine Expedia guest review
Other trip Dec 4, 2013
Paul
US
2.0 / 5Fair
"Just passing through..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Was the "nices"t hotel that took pets in El Paso, but would never stay there again. It smelled like cigarettes and trash in the halls and you could hear every word from the room next door. The room was tiny for a suite and the bed sheets were too small and wouldn't stay on.
Genuine Hotels.com guest review
1 night trip Nov 29, 2013
A Traveler
US
5.0 / 5Outstanding
"Very Comfortable and clean"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very Nice, very clean and tranquil. Near to comercial malls.
Genuine Expedia guest review
Other trip Oct 25, 2013
Luly
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great food and accommodations. The pool heater was broken but the jacuzzi was working
Genuine Hotels.com guest review
7 night trip Mar 18, 2013
A Traveler
US
2.0 / 5Fair
"It was not worth the money."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
For a newer hotel there should not have been as many issues as I experienced. The carpet was rolling and bunching up, there were stains on the shower liner, there were stains on the bedding, our room was not ready when I checked in around 2pm, the hotel staff was less than average, the breakfast buffet was lacking in every aspect, and we had a room with a door between that allowed every noise through to our room. I called to ask about the noise, because there were obviously two toddlers in the adjoining room and it was a major issue while I was working on spreadsheets and phone calls for work. Overall, I will go back the Residence Inn which has friendlier staff and cleaner rooms. Also, the bed was very uncomfortable. It seemed like a very old mattress or else a very cheap mattress.
Genuine Expedia guest review
Other trip Aug 26, 2013
A Traveler
US
4.0 / 5Excellent
"One of the nicer hotels in El Paso"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Fast check-in,very friendly! Hotel is in great condition,but then it is one of the newer ones in El Paso. Good breakfast ,all our basics.Rooms are quite nice with kitchenette ,spacious rooms.will stay again!
Genuine Expedia guest review
Other trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Place to Stay!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was very conveniently located to Ft. Bliss. From the rooms, to the service and the staff, everything was great! I enjoy my stay and highly recommend this hotel. It's a really good value for the price!!!
Genuine Hotels.com guest review
9 night family trip Jul 10, 2013
RR
US
5.0 / 5Outstanding
"excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed here for 4 nights and all I can say is perfect. From the time we arrived, to the time we left . The staff was extra friendly, the rooms comfortable , conplmentary breakfastand dinner was a plus. can't say enough good things about our stay . Will stay here again when I do come back.
Genuine Hotels.com guest review
3 night business trip Jun 13, 2013
eddie.c
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
fine
Genuine Hotels.com guest review
2 night family trip Jun 7, 2013
Ian
US
5.0 / 5Outstanding
"Excellent Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I, my husband and three year old son stayed at this hotel for 15 days as we transitioned from Fort Bliss to South Korea. The staff was pleasant and accommodating and we even used the airport shuttle several times as we flew to numerous places to say good bye to friends and family. The daily meals were decent and the housekeeping staff exceptional. They even allowed us a late check out on our actual departure date. Would definitely stay here again; did I mention the fresh baked cookies daily?
Genuine Hotels.com guest review
10 night trip May 31, 2013
Major E
US
5.0 / 5Outstanding
"Close to Shopping"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved our room, bed was extremely comfortable! Will definetely return for another stay!
Genuine Hotels.com guest review
1 night trip Apr 27, 2013
Rose
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great!
Genuine Hotels.com guest review
Other trip Mar 31, 2013
A Traveler
US
4.0 / 5Excellent
"Nice place. Kind of spendy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a good place, but very expensive for what you get .
Genuine Hotels.com guest review
1 night trip Jan 28, 2013
A Traveler
US
1.0 / 5Poor
"ungrateful"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
not clean, terrible experience. not helpful at the desk
Genuine Expedia guest review
Other trip Jan 21, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very good hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed for two nights. Everything was great.
Genuine Hotels.com guest review
2 night romance trip Mar 7, 2015
Barry
GB
4.0 / 5Excellent
"Small for a suite"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
There's no much room for luggagE
Genuine Hotels.com guest review
1 night trip with friends Dec 28, 2014
Ana gabriela
MX

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Muy recomendable por su accesibilida y servicio"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fue una placentera estancia
Genuine Hotels.com guest review
1 night family trip Dec 26, 2014
Rosauro
MX
4.0 / 5Excellent
"Bonito hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
El hotel esta bonito pero si llevas niños la suite es abierta ósea que la habitación y el estudio están juntos y falta la privacidad
Genuine Hotels.com guest review
2 night family trip Dec 20, 2014
Hugo
MX
5.0 / 5Outstanding
"Cuarto y servicios muy profesionales"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Muy bien. Hotel recomendable.
Genuine Hotels.com guest review
5 night family trip Sep 18, 2014
Manuel Ochoa
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
UN HOTEL MUY LINDO Y BIEN UBICADO, CERCA DEL AEROPUERTO Y CENTROS COMERCIALES DE LA CIUDAD, HABITACIONES MUY AMPLIAS Y CONFORTABLES!!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
NORMA RAMIREZ
MX
3.0 / 5Good
"regular"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
me quedé aquí por el desayuno buffet caliente pero no esta muy bueno ya que casi no tiene opciones, las llaves las tuvieron que programar 3 veces, una en una noche y las otras 2 en otra noche!, las habitaciones son suites pero no están tan grandes como me imaginaba, la tele también la ponen en una posición incomoda. el servicio no era muy bueno y lo único rescatable es que se les olvidó cargarme a la habitación unas galletas que compré en la recepción...mi recomendación es que mejor se queden en el Hilton Garden Inn que está enseguida o en el Holiday Inn que también esta enseguida y al menos el Hilton Garden Inn esta como en 10USD mas barato por noche.
Genuine Hotels.com guest review
3 night trip Mar 6, 2014
Juanro
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Muy bien
Genuine Hotels.com guest review
2 night trip Jan 1, 2014
joel ramirez diaz
MX
4.0 / 5Excellent
"buen hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Buena
Genuine Hotels.com guest review
1 night trip Dec 28, 2013
cesar
MX
5.0 / 5Outstanding
"Excelentemente buenas condiciones"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Muy buen hotel y servicios..
Genuine Hotels.com guest review
2 night trip Sep 14, 2013
A Traveler
MX
5.0 / 5Outstanding
"muy bien ubicado , el hotel muy agusto en general"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
muy bien el hotel , sus servicios excelentes , los desayunos bien , la habitacion muy confortables , la habitacion es para max. 4 personas y en general lo recomiendo ampliamente !!!
Genuine Hotels.com guest review
4 night business trip Aug 8, 2013
sergio
MX
5.0 / 5Outstanding
"hotel para compras"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
la alberca muy helada, las instalaciones exelente muy limpio y bien ubicado para compras
Genuine Expedia guest review
Other trip Aug 12, 2013
rober
MX
5.0 / 5Outstanding
"Excelente"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente servicio, el personal muy amable, las instalaciones nuevas, muy limpio y excelente ubicación.
Genuine Hotels.com guest review
2 night family trip Jan 25, 2013
A Traveler
MX
5.0 / 5Outstanding
"Un hotel altamente recomendable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excelente equilibrio calidad precio. Sólo un poco de incomodidad porque las almohadas están sumamente suaves. Recomiendo incluir una almohada con un poco más de rigidez. Fuera de este pequeño detalle, altamente recomendable.
Genuine Expedia guest review
Other trip Jan 4, 2013
A Traveler
MX
5.0 / 5Outstanding
"MUY MODERNO"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ESTA TODOMUY BIEN LO UNICO QUE ME GUSTARIA SERIA UN POCO MAS DE PROGRAMACION EN ESPAÑOL EN EL SERVICIO DE CABLE OSEA CANALES DE MEXICO CON ESO ESTARIA TODO PERFECTO
Genuine Expedia guest review
Other trip Nov 5, 2012
CHARTU
MX
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Nov 27, 2014
Crissman
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night family trip Aug 30, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
Pete
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip May 22, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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