"A DREAM COME TRUTH !!"
...I ARRIVES AT THE HOTEL ( LA CONCHA RENAISSANCE SAN JUAN RESORT) ON MONDAY JULY 22 THRU JULY 26...AND MY LIFE CHANGES FOREVER !!...AN INCREDIBLE BEAUTIFULL HOTEL WITH ALL THE TOYS TO PLAY AROUND !!...THE POOLS..THE BEACH..THE CASINO...THE RESTAURANTS..THE LOBBY WATER CASCADES..THE ROOM AMNETTIES,CLEANINESS AND COMFORT..AND MOST IMPORTANT...THE OCEAN […] VIEW !! PRICELESS !!...YOU OPENS THE GLASS RUNNING DOOR OF YOUR ROOM TO THE BALCONY AND INMEDIATELY YOU HEARS THE "ROARS" OF THE OCEAN ...PRICELESS !!!..NOW MY WIFE ALSO WANTS TO BE THERE EVERY YEAR ON OURS VACATION WEEK FROM WORK !!..AT THE BEACH, HOTEL PERSONNELL WILL ARRANGE CHAIRS WITH UMBRELLAS FOR THE BEACH GOERS!!..OCEAN (ATLANTIC OCEAN) IS INCREDIBLE CLEAN,BLUE AND WARM !!..ALSO SECURITY SURROUNDS THE PREMISES !!..I WILL RETURN AGAIN AND AGAIN...I CAN'T WAIIIIT FOR JULY 2014 !! YAIIII !!! =) Read moreGenuine Expedia guest review
"Awesome hotel, but service makes it better!"
Loved everything. It's a ten minute cab ride from the airport ( about 21 bucks with three suitcases). The hotel is right on the beach, which is perfect for the unpredictable weather. We didn't have the ocean view room, but didn't need it. We had a balcony which was nice to sit outside on. Ask for Katherine at the front desk if you need anything or just […] want to ask questions about where to go out. Katherine made our stay amazing !!!! And it's nice that there were shops so close( dunkin donuts, sUbway, Walgreens ,to name a few ). Read moreGenuine Expedia guest review
"Nice place to stay"
We had a wonderful time in this hotel. It offers swimming pools and access to the beach. Our room had an excellent ocean view. The room was very nice and big.Genuine Hotels.com guest review
"Great staff, great food, slow elevator"
We met as a family at the hotel for a five day family vacation. The staff was excellent, especially the front desk staff and the staff at the front entrance. Food was great too and the rooms were comfortable. The rooms were not vacuumed every day, though, and only two of the three elevators worked. They were so slow that we took the stairway numerous […] times and I met a woman who walked down from an eleventh floor. Read moreGenuine Expedia guest review
"Good location if you want to stay in the busy city"
Very convenient with the beach, pool & casino at your steps.Genuine Expedia guest review
"Nice hotel for your stay."
The hotel was everything I expected it to be and more. We uupgraded to a suite which was well worth the money because we wanted a balcony and ocean view The hotel is located in an area of Condado with plenty of things to do. The smaller restaurants, stores, and pharmacies are within easy walking distance. I have stayed in many of the hotels in Condado […] and Isle Verde area, and this is by far one of the better hotels. The staff were very friendly and service was prompt and the room was beautiful. I would recommend this hotel. Read moreGenuine Expedia guest review
"Gorgeous, totally worth the money"
I cannot recommend this hotel enough! -This place a great for couples. Nice bar, convenient chair/towel/drink service on the beach, romantically-lit pools and hot tubs, room service, and outdoor beds galore. -We had a great room that overlooked the beach, which is steps away from the resort. On days when the weather caused us to change our plans, it […] was nice to know we could always come back to our gorgeous hotel to eat dinner in the courtyard and listen to the coquis, swim in one of the four pools, relax in a hot tub overlooking Ashford Ave., or chill on the beach. Also: -The hotel staff was always very friendly, and is happy to answer any questions you have. -The whole place was impeccably clean, and the room we stayed it was literally perfect; you can tell this hotel is kept up well. -There are also a good amount of friendly security guards stationed around the resort, which really made me feel safe when I had to walk around the resort alone. Read moreGenuine Expedia guest review
"right on the beach"
ALL the hotel staff was very nice and polite. The hotel is conveniently located right on the beach. Many restaurants near by. Only 15 minutes from Old San Juan. Hotel appearance is nice and new looking. No smoking is a plus (even no smoking in the casino). Internet connection could have been better (but I was on the 10th floor and it was free). Our […] room had microwave and fridge. Read moreGenuine Expedia guest review
"Oceanfront Hotel, with a contemporary feel."
This was a great time for my wife and I, we celebrated our 14th anniversary. They allowed us to check in early and provided us with a great room overlooking La Perla and the beach. The beach chairs and umbrellas come with the price of your stay. The rooms were clean as were the pools and the beach area. Four years ago we stayed at the Marriott Stellaris […] down the block which was good but this was even better. The Pools and beach are open 24/7, there is security on the property and they make you feel safe without being imposing or making you feel as though you are on lockdown. The general manager of this facility and all of the staff should be commended for the great job that they do. Read moreGenuine Expedia guest review
"Loved Puerto Rico, and La Concha was the cause!"
La Concha took care of my new bride and myself during our honeymoon! The facilities were amazing, with amazing views. Our original room was right above Perla(3rd floor), which effected our view, so we switched to the 9th floor. Thew view was amazing! Except for not being confirmed on our hiking excursion by the concierge, every other trip through them […] was taken care of with great care. The resort staff treated us with great respect and made sure we were taken care of regardless where we went. The restaurants and bar are hit or miss. The hotel bar was amazing! Ask jonathan for his special drink that he created, really good! Solara is basically an american burger joint, we didnt try it but heard it was ok. Perla is only open for dinner, and is a formal atmosphere. Amazing food and service! Voga is awesome for breakfast, but dinner left a lot to be desired. Check out La Concha, it has a modern young atmosphere that is great for the 20/30s crowd but all are welcome and is accomedating to families as well! Read moreGenuine Expedia guest review
"Nice Hotel on the beach"
We enjoyed our overnight stay enroute to our cruise. Hotel staff was helpful. Cabbies not so much.Genuine Expedia guest review
"Beautiful Room with a view to the beach!"
The hotel was very nice, the staff is very friendly & helpful. The restaurants in the hotel are a bit expensive but the food was pretty good. Over all we loved it. The only problem were the elevators.Genuine Expedia guest review
"Nice hotel and beach"
Went on vacation with friend. We had a great time! Weather was perfect, great hotel, pools and great food.Genuine Expedia guest review
"July 4th vacation"
The staff, room , atmosphere was great. The elevators were not working properly on several days.Genuine Expedia guest review
"One bedroom Suite"
The suites are awesome. Make sure to book ocean view. night life pretty noisy around the casino. We arrived early and was able to checkin and go straight to our suite.Genuine Hotels.com guest review
"Pretty good and seemed very busy."
Good and would recommend it.Genuine Hotels.com guest review
Fourth of July weekend. Great time. Staff was excellent, food was good. Great location. Restaurants, shopping within walking distance. Old San Juan short taxi ride.Genuine Expedia guest review
"beach-front, beautiful setting"
Hotel location was beachfront and beautiful. Helpful staff and lots of places to sit and relax and enjoy a delicioso cocktail.Genuine Hotels.com guest review
"Family Vacation in San Juan"
We stayed here for 10 days and received excellent and prompt service. Hotel has a party atmosphere and singles would have a good time but families with with kids would do just fine.Genuine Expedia guest review
"Hip and happening on the Condado"
This hotel has taken over the "cool" place to be in San Juan. We had a suite in the villas with a partial ocean view that was very comfortable. Nice kitchen facility with full size refrigerator. Modern motif that was comfortable and well done.Genuine Expedia guest review
Had a incredible time- six couples and we were all beyond pleased! Will definitely plan a return trip!!!Genuine Expedia guest review
"Great location And staff were excellent"
We celebrated our 20th Anniversary at La Concha, and the staff catered our every needsGenuine Expedia guest review
"Very nice resort!"
I was pleasantly surprised by the customer service provided from the time we stepped out of the taxi. The view was amazing, rooms were very clean and spacious. And they didn't charge $5 for a bottle of water, it was free and refilled daily. My husband and I are Renaissance repeaters and I must say that this resort lives up to the Renaissance way.Genuine Expedia guest review
"Great 35th Wedding Anniversary Getaway"
We had a very pleasant experience. The Oceanfront room on the 8th floor had spectacular views was was comfortably furnished. We enjoyed all the outdoor areas, beach and pools. The staff was stellar. Perla Restaurant was perfect.Genuine Expedia guest review
"my room could use some TLC"
My first room had ripped biding, and spots on the carpet. The second room had a large hole in one of the window blinds, and the sliding door to the of the closet was scratched and should have been replaced.Genuine Expedia guest review
"Excellent resort, with best beach area in San Juan"
From the minute we walked into the resort we felt very welcome, and staff bent over backwards to help us with whatever we needed. Check-in was quick and no hidden fees or surprise charges when we checked out. Beach was very clean, plenty of beach chairs/umbrellas, and not crowded at all. Room was clean and just as described. We will definitely stay […] at this resort again if we ever travel to San Juan again. Read moreGenuine Expedia guest review
"Had a Great stay at the hotel and its beautiful!!!"
My stay lived up to all the expectations and stories I heard about the hotel! From the staff to the appearance and cleanliness of the hotel everything was great!Genuine Expedia guest review
"Destination Wedding for 60+ guests"
La Concha is the best option for a destination wedding venue over 40 guests in San Juan. We had over 60 guests at our wedding and this was definitely the right choice of venue. However, it's not cheap! First the misses. La Concha, you need to include a shuttle service to/from the airport & Old San Juan -BIG MISS. And, multiple guests reported incorrect […] bills at the end of their stay that needed to be corrected -why? Anyway, Here are some of the big pluses that might not be mentioned in other reviews. First, the coconut mojitos. Probably, the single best "island" cocktail I've ever had. Second, 24hour pools and hot tubs. Nothing like a late night swim after a few cocktails. Celebrity status. Over our wedding week there were several sightings of various professional athletes at La Concha. This just affirmed La Concha as the place to be. Read moreGenuine Hotels.com guest review
"Stylish looking but not a great family hotel."
This hotel has potential. It's just a. It run down and dirty. Very poor soundproofing and has a much younger crowd. Which is great if you're without kids or don't mind being up very late. Very stylish looking but even casual inspection showed wear and tear and grime on most things. Room had great view but shabby carpet, very disappointingly dirty bathroom […] grout and scuffed, ill fitting drawers for Clothing and desk. Probably wouldn't go back for the money it cost Read moreGenuine Expedia guest review
"Be careful when you book your room."
There was a MAJOR problem with this hotel! We booked a standard room with two queen beds and they have us a king bed. NOT OK FOR ALL 4 people to sleep in one king bed! They said because we checked in at 6pm all the other reservations that showed up before us got to pick king or two queens and they got preference over us...but I am 100% certain that […] I booked a room with two queens. We ended up pleading with the front desk to give us another room and they were able to do so at an extremely expensive rate. $375 per night!!!!I am disappointed that the room we booked (and I am certain I booked a room with two queen beds) was not what they had in their "computer system". I did NOT like their response that it was first come first serve when I was very specific in my reservation about needing two beds in the room. Everything else was fine. Read moreGenuine Expedia guest review
"Nice hotel, comfy beds, and Beach front."
Stayed for 7 days and was very pleased with hotel. Would definitely recommend it and stay there again.Genuine Expedia guest review
"Nice hotel close to the beach"
The hotel was very nice, excellent beach and lobby. The room showed some wear, but it was clean. Would stay there again if I go back to San Juan.Genuine Expedia guest review
"Nice Honeymoon Spot"
Great hotel location with 3 pools and private access to beach. Chairs, towels and umbrellas for beach/pool are complementary and someone will even help you setup your umbrella in the sand. Drinks are brought to you. Great service. Good food. Room quality was pretty good. Got a beach view which was great. Room was a little dirty. Stains on carpet, calcium […] deposits in shower etc. But nothing that wasn't clean or unsanitary. Got over it really quick but its nothing that should turn you away. On a weekend night a wedding was hosted at the pool area below our room. It was pretty loud late into the night with a full fledged fireworks show that happened around midnight. Not an issue for us as we were awake anyways (and got some free fireworks out of the deal) but early birds or families might want to ask if an event will be happening during their stay. Read moreGenuine Expedia guest review
I'm Puerto Rican and this was my first time staying at a hotel (instead of with family) and it was amazing. Obviously the people were great, friendly and always helpful (spoke english perfectly). The decor and atmosphere melted all the stress away. The beds and linen were soft and comfortable and water pressure was on point. My only request was that […] they had a pool bar. Read moreGenuine Expedia guest review
"Great hotel for couples!"
Our stay at the hotel was wonderful. Very friendly staff, clean facilities and room, great views Od the ocean.Genuine Expedia guest review
Really nice hotel, everyone was extremely nice. Expensive bar and restaurants, but enjoyed our stay.Genuine Expedia guest review
"La Concha Is The Resort To Stay At In San Juan, PR"
La Concha turned out to be another one of my great decisions in life. The hotel was by far the perfect place to stay while vacating in San Juan, Puerto Rico. The staff were super friendly, courteous and professional. The ocean view from the room was amazingly breathtaking, their infinity pool was a fabulous spot to chill at, their restaurant, bars casinos […] - hands down, everything the hotel has to offer is of the very best. I will most definitely not only stay here every time if ever I visit PR again but also recommend my friends and family to do the same. Read moreGenuine Expedia guest review
"perfect short getaway"
wonderful view, very relaxing. Great staff. Really enjoyed brunch and the outdoor bar/restaurant. My girl and I were extremely satisfied.Genuine Expedia guest review
"There is nothing NOT to like about this hotel!!"
This was the perfect hotel for our stay. We were looking for an up-scaled, modern, ocean front, property with a casino. Also, we wanted it close to the San Juan airport. The hotel was all that and more. It is pricey, but well worth it. We had an ocean front suite on the 9th floor of the newer tower. Everything in the room was modern and in good working […] order. This part of the hotel is quiet and has an adult only pool that my husband and I enjoyed every day we were there. My college aged son loved the casino and the escape from the usual kiddie scene of most hotel/resorts. Note: This hotel is in a wealthy area of the city and is constantly patrolled by San Juan police. Several are on each corner out front. We always felt safe. Read moreGenuine Expedia guest review
"Excellent vacation destination!"
Excellent location on the strip, super friendly staff and very well appointed rooms make this hotel a perfect vacation destination.Genuine Expedia guest review
"great hotel terrible beds"
This hotel is beautiful and this is my second time staying here and also my last. The quality of the beds are very poor, I felt like I was sleeping on cardboard with Springs digging in my side. I'll be going back to the Marriott next year. This hotel is in a party area. Loud music in the lobby and on the street coming from the area bars which I loved […] but it's not for everyone. Read moreGenuine Expedia guest review
"All around nice hotel"
Room was a little small but great view of the beach. Nice pools on the beach. Staff is very friendly, especially Felix at the valet desk out front. Love the rain forest shower and very fluffy robes.Genuine Expedia guest review
"Great Hotel Overall"
Both my mom and I enjoyed our stay at La Concha. It was our first visit to Puerto Rico and I am happy with the choice we made to stay in the central area of Condado. Hotel staff are friendly; the lobby area is buzzing, modern and hip; and there are great pools, not to mention the clean beach area. I must also give the hotel kudos for its wonderful breakfast […] buffet, which was included in our room rate. Downsides: Given the size of the hotel, they could use two concierges on the desk, in addition we did notice that the rooms were not always cleaned properly when housekeeping came through. Despite those two drawbacks, I would not hesitate to recommend this hotel. Read moreGenuine Expedia guest review
"Hotel that has it all"
Great time, great room overlooking ocean. The restaurants were excellent and so was the service, very friendly and timely. The access to casino good, and hotel in great location. Just minutes away from San Juan and other sightseeing must. The pools, were more than adequate and wonderful beach, would definitely go back.Genuine Expedia guest review
"Hotel that has it all..."
Close to everything, awesome DJ, great drinks/bartender (Jonathan), clean, beach, casino...everything was great!Genuine Expedia guest review
"awesom for everybody families and singles"
All the environment was amazing, the lounge bar the bartenders was very friendly, the services on all areas, Pool, beach, GYM, concierge, front desk and the valet parking.Genuine Expedia guest review
We had a great stay at La Concha. The staff was great! They were there when you needed them but not pushy which I do not like, they were perfect. I did not rate the hotel a 5 only because the room needed some slight updating, and the housekeeping did not empty our ice bucket or replenish our water in the fridge. The pool and beach area were very nice. […] Service at the beach was good with chairs and umbrellas available. Restaurant and bar were very nice , but a little expensive. There are numerous restaurants available up and down the street. I would definitely recommend the hotel. Read moreGenuine Expedia guest review
From the time I arrived to the time left I was greeted with nothing but wonderful people, beautiful sights, and tasty food.Genuine Expedia guest review
"Great location along the main avenue!"
The hotel was great, very lively, well kept, the front desk was very attentive. Two complaints: When we arrived (appx 1:30PM), our room wasn't ready - we were given a buzzer to notify us when we would be assigned our room. We waited at the lobby bar, ordered drinks/lunch. About 2:45 we were surprised our room wasn't ready yet, as the lobby area wasn't […] busy. After confronting the front desk they said our room was, and had been ready - the waiting & not being notified was annoying as we had just come from a 31/2hour flight &wanted to shower/change. Read moreGenuine Expedia guest review
"A great stay"
Food is great. Atmosphere is great. Preload is awesome!!Genuine Expedia guest review
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