Hard Rock Hotel San Diego - San Diego

Be careful which rooms you get. I got a room. Rooms were not ready until after 3pm. I had room 507 and the view was awful. There were speakers immediately outside and no view around them. The furniture is a little worn from people partying in the room as well. If you go during intervention Sundays the elevator/ bouncers are really rude demanding you […] show them your room key which I understand but you're not treated like a guest. Would not stay there unless I was partying there. Read more

Genuine Hotels.com guest review

Nice hotel room. Absolutely terrible internet service. Dropped signal every 60 seconds or so. Could get ABSOLUTELY no work done on a biz trip and the staff couldnt care less. No concessions, no apologies, no solutions. Deal with it was the response. For $300/nite, WIFI should be available on the moon. This is 2013!!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall The Hard Rock is the trendiest, liveliest well kept and most modern hotel I've stayed in since my travels in the US. From the moment we arrived we were greeted by polite, attentive staff who catered to our every request, I would recommend this hotel to anyone looking for a ultra modern and lively hotel upon their visit to San Diego.

Genuine Hotels.com guest review

The hotel is very nice and has every modern comfort you could ask for, but the service is slow and less than helpful. I called ahead on my way to the hotel from the airport and asked to make sure that my room had hypo-allergenic bedding and they told me that they would have enough time to guarantee that (even though I was over an hour away). And then […] when I arrived at the hotel, they hadn't done it and I had to call maid service from my room to get it switched and they came up right away. Also, the valet is really slow and not very friendly. Read more

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Genuine Hotels.com guest review

This is an experience. Not your normal hotel:)

Genuine Hotels.com guest review

The hotel and rooms are gorgeous and comfortable. The staff at check-in was friendly and courteous. The problem is if you aren't ready to stay up all night partying you should stay someplace else. We were woke up at 2am by screaming party goers. It went on for 45mins until security arrived. Our vehicle was also brought to us by valet with paint from […] another car, it came off ours I hope the other car had the same results. Read more

Genuine Hotels.com guest review

Nice hotel, but not recommended for families

Genuine Hotels.com guest review

I got the worst room in the place. Next to the elevator and right over the entrance to the hotel and next door bar. NOISE NOISE NOISE all night long until about 3am. It was terrible. Nice place but they gave me one of the worst locations in the place. Not happy and Won't be back.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was in a great location in the Gas lamp district. Staff were great from check in to departure. Room was beautiful and clean.

Genuine Hotels.com guest review

I would not return to this hotel. The service was beyond bad. Even the simplest tasks were impossible for them.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Just know that when you stay at a Hard Rock Hotel, it is a party atmosphere so expect noise, noise from outside at the pool as well as from rooms near you. This is part of the vibe that makes this hotel so much fun. Talk with the front desk during check in if you need a super quiet room to sleep or have fun and join in, that is why you stay at HR. Also, […] ask the front desk for VIP passes while checking in and know that parking was $37 a night when I stayed there. Read more

Genuine Hotels.com guest review

Fabulous location! Right in the Gaslamp Quarter. Be sure to tour the the stadium. And Phil the Consierge was great!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed the Rock and Roll nightclub vibe of the hotel. My wife and I wanted to let loose and the suite was big and spacious enough for that. Our room had a bar/lounge area that felt like a club. The bed was very comfy, though we didn't sleep much! Dozens of restaurants bars, and nightclubs are extremely close by. It was a Saturday night and the Hotel […] gives you passes to get into their Bar/Nightclub before 10 so you can get your hand stamped and come back later or just stay if you wish. We never made it though! The furniture and shower are funky but of good quality. We called the front desk for help with our tv and it took about 30 minutes because they were very busy. Once the tech arrived, he was very helpful. The room was very clean. Read more

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

it was a very nice stay and i enjoyed the great customer service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall this is a pretty good hotel and the location is even better. The only thing for me is that the shower was not working properly. The hot water would not get hot past a luke warm feeling. The lights in the bathroom were not bright enough and were flickering from time to time.

Genuine Hotels.com guest review

Great location in the Gaslamp Quarter and right in front of convention center, cool design and original concept. Service is expected to be upscale, like the hotel, and its not (front desk). Didnt get any Elite Plus member perks.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

It was okay, but definitely not worth the money. It was pretty clean, very convenient, and the mini bar rocked. But it just wasn't really all that "great". It had a rather bizarre atmosphere, or at least one that I wasn't really into. I don't know, just wasn't that impressed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We enjoyed our stay at the Hard Rock, and danced the night away at Club 207, which is inside the Hard Rock. It happened to be "industry night", so it didn't get rockin' until about 10:30-11pm. Only downside was no personal coffee makers in the room.

Genuine Hotels.com guest review

Best part about the hotel is location: close to the convention center, and right on the edge of the gaslamp district. Decor is modern but comfortable. Room is big, with a kind of weird set up in that the bathroom and shower are on opposite sides of the room, sink in between, and all of it separates the "bedroom" from the living area. Not a problem unless […] you have people hanging out with you. Lastly, no desk to work at, just a bar with high chairs or the coffee table. So, overall, serves well as a "home base" where you sleep and keep your stuff, from which you explore the surrounding city. Read more

Genuine Hotels.com guest review

Well, it's the Hard Rock, so I suppose some of the things we didn't like about this hotel should have been expected: loud music in the hallways and lobby, black and red with chrome decor, dark lighting, etc. But having very poor lighting in the room and the "open concept" bathroom was uncomfortable, and we felt like we couldn't really see ourselves. […] The room is so poorly lit that you're always getting ready in twilight like conditions. The service was mediocre, and there was never more than one girl at the desk, which meant there was a line for check-in, a line for check-out, and no way to stop by and ask a quick question. The concierge desk was occasionally manned, but honestly, the entire staff was made up of twenty-somethings in black; needless to say, we didn't feel attended to at all, and for the price of the hotel, expected more. There were two bright spots: the group of young men that greet you at the curb, help you with your luggage, and get you a cab. They were charming and helpful. And the young man managing the in-house restaurant. He was friendly and attentive. I wouldn't recommend this hotel, unless you're a tortured artist who doesn't expect much, and I won't go back. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Newly modeled rooms and hotel. I loved the decoration of my room and the hotel. Everything was excellent, stylish, and energetic. Perhaps more suitable for younger people, rather than families.

Genuine Expedia guest review

nice staff, great location, great room, new building with everything you need

Genuine Expedia guest review

Great Place to Stay I would stay there again and again....

Genuine Expedia guest review

Fun hotel in the middle of the action.... Superb rates, nice sized rooms, funky decor. Will stay again...

Genuine Expedia guest review

Booked the King Studio, which is really a studio. The room was so small we could barely get around and the view was terrible (the parking lot). Took 45 minutes to get an upgrade (had to pay for it). Finally get upgraded to a Woodstock suite; great size room with a fantastic view. The shower, however, had mold in it. When I complaint about this, the […] rep reacted as if I asked for the weather. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved it!

Genuine Hotels.com guest review

Initially, we were given keys to a room that did not unlock the door so we had to return to the lobby to speak to the hotel rep who gave us the keys. She apologized and said she just wrote down the wrong room number - Inconvenience #1. Once settled in our room, we determined that the tv was not working properly. We waited approx 30 min for a service […] guy to troubleshoot our tv problem. He told us he could not fix it and offered a voucher for a couple of drinks so we could watch the tv in the hotel coffee shop. We told him we would work something out with the hotel rep in the lobby. We were then told that we needed to change rooms so we packed up our stuff and moved down the hall - Inconvenience #2 (we were offered a free movie for the inconvenience.) While not the hotel's fault, I found it extremely difficult to sleep throughout the night due to the noise from the railroad tracks below, i.e. warning bells ringing throughout the night. Also, the shower drain did not drain properly - very SLOW. Read more

Genuine Expedia guest review

Only negatives were the non view from our third floor King Suite, next to the gym. Another negative was awaking with a horrible hangover (obviously from having too much fun the night before) and only being able to extend checkout til noon! We mustered ourselves & vacated in time, however painful it was. The room was nice and clean, if you forgot anything, […] the minibar had everything. The bed was comfy. The room was quiet once we went to bed at 0300 hrs. Read more

Genuine Hotels.com guest review

Very unhappy with the hotel and room. It was loud and when we called the manager did nothing to make our stay more accommodating. When we checked out and called valet for our car they indicated after our two day stay they were busy and for us to come down and get our own Mercedes. We brought our own bags down as well. In addition, I'm a frequent traveler […] for business and stay at the Marriott. I have never had a problem with wonderful accommodations and enjoy tipping great guest service. We will not turn, Ms. Hostetler Read more

Genuine Hotels.com guest review