"Nice hotel in the gaslamp"
Overall the hotel was nice and customer service was good. Originally reserved a regular room with 2 queens, when i checked in i was able to upgrade to a king suite for $40 more. Rooms are still a little pricey but i guess thats what is expected if u want to stay in gaslamp. No self parking so they do rip u off on valet parking which is $40 makes u not […] want to tip the guys cuz they can take out a good tip out of the $40. Other than that the room was very clean and nice, was able to walk to all the restaurants and bars. Read moreGenuine Hotels.com guest review
"Great help and upgrade"
Rick at checkin was awesome!!!Genuine Hotels.com guest review
"Fun with a bit of hassle"
Fun spot. Only negative is that they go a bit overkill on the security and making guests go down stairs to get stamped to then go back to their room level to go to the bar. Huh?Genuine Hotels.com guest review
The hallway where our rooms were located smelled terrible - like sewage. I brought the concern to the hotel staff and they appeared genuinely concerned. The problem did not go away during my stay. They offered to have me switch rooms but the room I was assigned was great on the inside and I was only staying for another day or so. They kindly offered […] me an in-hotel credit and offered to discount a room should I book again in the future. Nice gestures but very smelly hallway. Read moreGenuine Expedia guest review
Nice place to stay. Bed was ok. Not the best. Be aware the surrounding area is busy and parking is expensiveGenuine Hotels.com guest review
"Right in downtown close to everything"
We stayed 4 days 3 nights and whole experience was good! Only downfall is prices but that came with all of San Diego so to be expected on vacation!Genuine Expedia guest review
Awesome as always We stay here often & will be backGenuine Expedia guest review
"Nice hotel, but not worth the money."
Stayed for four nights. Rooms were nice, but the layout of the bathroom was odd. Did not like the fact that we were charged a cover to get into the clubs that were located inside the hotel.Genuine Expedia guest review
"Love this hotel BUT pool waitresses are TERRIBLE"
Go the San Diego all of the time and so much that we have a corporate account with the Hard Rock. Every time I've spent part of my day trying to relax at the pool I end up at one point or another having to go to the bar to get my own drink, order food, etc. I am definitely fine not being served, but the problem is that there is a waitress there that […] is there specifically as a pool server. Knowing that is someones job of course it's then expected that you'll be served and tip accordingly. I could understand if she was swamped, but when me or any of my travelers are there it's during the week, not busy AT ALL, and you end up watching the server stand at the bar not even looking your direction while your holding your empty cup or don't even have a drink yet. The worst is when you first get there and then she finally comes to take drink orders and ends up helping people that came in after you because she wasn't paying attention. I've honestly never been one to write reviews and never want to come off as a mistreated patron that expects too much. This is just a reoccurring problem that not only I have noticed, but also my travelers (*I am a travel agent and mainly book at the Hard Rock as I know the service & amenities are great! - except the pool service ;) Don't get me wrong….bar service(sitting at the bar) at the pool is and always has been great. Never a complaint regarding the bartenders anywhere on the property. Nobu is fantastic! Great service! 207 club/lounge is the same. Read moreGenuine Expedia guest review
"Adjacent to Gas Lamp District...Bars and dining"
4 stars because the roof top pool was closed on Sunday for a special event ie: $25.00 charge PP for DJ show. No No. Hotel guest should always be allowed to use pool and hot tub. Fee for guests should be waived or no special events-period.Genuine Expedia guest review
"Cool hotel but..."
Overpriced! Not at all like Hard Rock in Vegas. However, really vlose to PetcoGenuine Expedia guest review
"Hard Rock SD"
Hotel was amazing. Checking in was a little wait. And we where not informed of all the benefits of staying in the hotel. Was directed to go up to our room and call back down to recieve a free guitar rental. When we called back down was directed to go back down stairs. A little annoying. However hotel is awesome, rooms are great and night life was a […] blast. Read moreGenuine Hotels.com guest review
ROOM WAS VERY CLEAN. STAFF WAS VERY FREINDLY AND HELPFULGenuine Expedia guest review
"Great service at a hotel in a great area!!"
Great service at a hotel in a great area!! Stayed here for a Bachelor Party weekend – sorry if we kept you up. Easy valet, Easy check in/out, price not too bad for being right in the action, Nice rooms, etc. no complaintsGenuine Hotels.com guest review
"Great Place to Stay in the Gaslamp District"
We stayed two night to attend Padres/Giants games at Petco Park. Walking distance to Park & to lots of places to eat & drink. Room was clean & comfortable. We had our two small kids with us, not exactly a small kid friendly hotel as the room is modern with lots of sharp edge furniture, but our kids still loved it. A great party hotel.Genuine Expedia guest review
Very impressed. Clean. Very helpful staff.Genuine Hotels.com guest review
"I like to be spoiled"
Parking at this location is confusing, so we opted for valet at $40 a night (but you can leave and return as many times as you want - that's a plus) But to my surprise, when we left our vehicle with valet... no one came out to help us with our bags. While checking in we were asked what kind of music we'd like in our rooms. While my colleague was pleased […] that her selection played when she went into her room... I got the incorrect selection.. and couldnt figure our how to change it... so I shut everything off and enjoyed the silence at the Hard Rock cafe hotel instead. My only other dissapointment was the pillow. Not comfortable at all. :( woke up with a neck pain because of them. :( Read moreGenuine Expedia guest review
"Over rated and $40 for parking"
I went and saw a DJ and their club so it was really convenient. I personally think it's over rated and more for tourist. They charge for EVERYTHING, including $40 for parking and even if you want a coffee maker. Don't think about fridge or a microwave or they add another $25 a piece for those items. They also leave out a ton of stuff to tempt you to […] take it and be charged $10 for a snack that you could get at the convenience store for $1.50. It's a gimmick hotel and probably have to go once if your in SD but that's about it. Read moreGenuine Hotels.com guest review
"NICE HOTEL WITH A GREAT DEAL GOING ON"
CONVIENTLY LOCATED TO GASLAMP DISTRICT. EXCELLENT PLACE TO BE WHEN VISITING CITY. HOTELWAS NICE, BUT QUITE BUSY ON WEEKEND.Genuine Expedia guest review
"youg and hip hotel"
The hotel itself is simply gorgeous. It is super stylish and well maintained. The employees were friendly and helpful. My friend got a massage at the Rock spa and said the service was state of the art. The pool is way too small for the hotel, and the layout is super inconvenient. There is a huge area that isn't near the pool at all. I'd say the space […] is poorly used near the pool.The hotel is located right in the gaslamp district, which is nice because it is bustling with people. On that same note, it is fully a college crowd, and one must be prepared for that! Read moreGenuine Hotels.com guest review
Great hotel and location. Service was great. Parking is very expensive. Amazing time!Genuine Hotels.com guest review
"great location and experience"
Great location (2 min walk to PetCo Park), room was extremely clean, had everything I needed in a hotel (blow dryer, water pressure, reading lights, electrical outlets next to the bed). There were lots of things you could buy within the room itself, which gave it an upscale feel, although I didn't buy any of it. Valet parking was almost my only option […] and it was double the parking garage across the street. The staff was friendly. The experience was worth the cost. The nightlife was great, even during the week. I would come back again. Read moreGenuine Hotels.com guest review
If you want to be in the middle of everything, this is the place. very nice hotelGenuine Hotels.com guest review
I was very disappointed in my stay. I had booked the room a month in advance for our August stay. No one had mentioned the fact that they close the pool down every Saturday in the summer due to a pool party called Intervention. (The name should describe the settings and type of crowd that was at the hotel this weekend.) Firstly, I was upset that check […] in was 4p, so late in the day....I had called the lobby to ask if we could drop our bags off and lay by the pool until our room was available and we were told that the pool was only for ticket holders to the big weekend event that they hold every weekend. So not only did we not get to relax by the gorgeous pool (reason why I chose this hotel) we were surrounded by extremely loud, drunk and obnoxious bros and chicks (yes...bros.) Honestly, I had a much better sleep in our $60 air B&B that we had rented that night before. I am 27 years old and love a good party, but this crowd was out of hand and the music was terrible. It was a daytime rave. Sorry to have to say because I was once a little raver chick. I DO NOT recommend anyone spending this much money on a room in the summer, unless you plan on attending that pool party and forgetting your room number and "accidentally" walking into someone else's. Read moreGenuine Hotels.com guest review
"Bachelor Party Wknd"
Great hotel to party especially the pool party they had this Labor Day Wknd. Got in free at the nite club. Drinks at the hotel are pricey. Rooms are a bit small. Overall did have a good time at the Hard Rock Hotel.Genuine Expedia guest review
"Hard Rock rocks hard"
Always a pleasure to stay at the Hard Rock San DiegoGenuine Expedia guest review
"Great hotel in the heart of Gaslamp"
Great experience just wish they would have told us that the pool was closed for a private event. Our plan for the day was lounge by the pool and that got messed up. Everything else was great.Genuine Expedia guest review
The hotel itself was very clean, but upon our arrival - we learned that the Queen suite that we had booked through Hotels.com and confirmed over the phone had two queen beds and room for a rollaway was in fact just a standard queen room that did not have ability for a rollaway due to fire hazard. The hotel was gracious and understanding of the miscommunication […] and gave us a King suite at the same rate, but we were still short one bed. Additionally, the hotel really felt fratty, in that at 2am there were loud groups of drunk people screaming in the hallways and making a raucous. It was nice that they offered free Starbucks in the lobby, and the location was great. Read moreGenuine Hotels.com guest review
It was a very nice hotel, it hasa modern look and they pay attention to detail, for example: at check in you are asked what time of music you like, so when you arrive at the room music of youre prefence is playing. The two things I didnt like is that by 7pm the pool was closed. The other was that the beds are not as confertable as I expected.Overall […] its a great hotel, purfect location and very clean. Read moreGenuine Hotels.com guest review
"very noisy guests"
The hotel was great. Nice room, great location. However a large group of guests were yelling, screaming and talking very loudly in the hall between 1-2 am. Very young, partying crowd. I think the hotel attracts this kind of customer.Genuine Hotels.com guest review
"Perfect location in Gaslamp Quarters"
Enjoyed our stay! From the moment walking into our room with music playing to weekend pool parties.Genuine Expedia guest review
"Great Hotel But Not Kid Friendly"
The hotel and accommodations were great. The staff was very friendly and helpful. However, this particular hotel is not really kid friendly. The pool was closed both days we were there due to "adult only" pool parties. In addition, the night life of the Gaslamp District could easily be heard in our room until the very early hours of the morning.Genuine Hotels.com guest review
Nice Hotel Hip and fun.Genuine Hotels.com guest review
Great location. Rooms are decent. The maid service was a little spotty. Didn't throw all of our trash from each day. Nothing too major; just thought it was a little odd. I'd still recommend staying here.Genuine Hotels.com guest review
Very nice hotel in the perfect location to walk around gaslamp, nobu at the hotel was delicious, got a free upgrade for our room which was beautiful. Overall very pleased with my stayGenuine Hotels.com guest review
"Nice hotel, very loud"
Really loud party at the hotel when i checked in. Business travelers may want to look elsewhere first. If a loud party is your thing, then you'll like this property.Genuine Expedia guest review
I think it is very conveniantley located in San Diego. Especially if you're going to the convention center or want some food to eat. The only flaw I can see is it didn't have a coffee machine in the room. Everything else you can imagine, but couldn't get my fresh coffee while still laying in bed. Other than that, I couldn't have picked a better hotel. […] There was a pool party going on while we were there on the fourth floor, I would have never known if I wasn't told about it. My room was quiet and I didn't have to worry about loud music in my room. Read moreGenuine Hotels.com guest review
"Close to ballpark"
It was fun. the pool closes way too early.Genuine Hotels.com guest review
I really enjoyed my stay at the Hard Rock. I was hoping that I could have stayed longer. Everyone was really nice and helpful. The hotel was beautiful and clean. Bed was really comfortable. It was in the middle of Gaslamp District.Genuine Expedia guest review
"Great hotel right in the heart of GasLamp Dist."
We had never been to San Diego and wanted to visit while visiting a local college. 3 generations stayed this weekend and this hotel was fun for all 3 of us. It had the energy and young vibe for my freshman in college. The lobby smelled great, the staff was exceptionally helpful, and our room was big, clean and had a great view for me. My mom had a great […] time looking at all the rock and roll memorabilia and even took selfies on her phone with a picture of Elvis and the Rolling Stones. We also were impressed with the spa. We walked to dinner and shopping on 5th. It is across the street from the convention center and you can hear the Padres fans cheering if they are in town if you step out on your balcony. This hotel definitely was a great pick. Read moreGenuine Expedia guest review
"Couldn't have asked for a better hotel"
This place makes you feel like a rock star. The rooms are set up to support sexy time. You walk in and the music you requested is playing on the TVs. The mini-fridge is stocked to the brim with good alcohol (for fee). You can rent a guitar, a bike. The gaslamp and convention center are right out the door. The receptionist that checked us in listened […] to us when we asked for a romantic night. There's really nothing more I could have asked for. It was perfect! Read moreGenuine Hotels.com guest review
Awesome experience. Room had a view of the pool party Intervention. Although, quite loud was also quite entertaining and ended at a decent time. Room was clean and you can't beat the rainfall shower.Genuine Expedia guest review
"Very cool hotel"
Upgraded to King at no charge, valet parking a little expensive but seamless, breakfast restaurant great with al fresco tables. All areas clean and top quality. I will certainly return. Very cool rock theme and art evident everywhere. A unique property.Genuine Hotels.com guest review
"Great place to stay"
My only issue was the fact that the bar and café were not able to be used as they were getting make overs for Comic Con. It would have been nice to know before hand.Genuine Hotels.com guest review
"Over priced over rated"
Valet parking staff was no where to be found went around in circles, found parking across the street. Hotel rate was $40 ...no microwave to warm up my toddlers milk,and room service won't do it either, there's a ridiculous charge for everything, a mini fridge w alcohol galore no space for your own drinks, rooms are extremely small, bathrooms were dirty, […] pool furniture discusting and filthy...jacuzzi water had dirt in it, a box with candy knowing you are traveling w kids $4 each, $10 for a water bottle.... Read moreGenuine Expedia guest review
"Convenient to Gaslamp District and Petco Park."
Hard Rock Hotel was nice. It is within walking distance to most everything downtown. The bed was comfortable, although it was a little lower than most hotel beds. Mary Jane's was good for breakfast. The staff was very friendly.Genuine Expedia guest review
"Close to convension center"
My wife and I came for a conference at the convention center, which was really close. We were on the 3 floor right across from the gym and spa. The room was nice. However, every morning at 6ish we woke to a thump that vibrated through the room once every 5-15 minutes at random and then randomly throughout the day and evening. We called the front desk […] and told them about the noise, and they told us that there was nothing they could do. The stair case was right next to the room, and you could hear people going up and down the stair, it was loud when you hear the high heel. The prices of the items of mini bar were outrageous. Sunday afternoon and night was crazy with intoxicated college age partiers. The televisions were nice, but the menus and changing channels were so slow; it would take 10-15 seconds after you push a button for it to respond. The HDMI port on the cabinet did not work. For the price we paid, I was expecting something much better. Read moreGenuine Expedia guest review
"Perfect location across from Convention Center"
We were welcomed and checked in early, enjoyed quiet evenings with the option to jazz it up in the surrounding area as we chose. Our luggage was held for us after we checked out, prior to easy trolley/bus access/departure to the airport. We had a great experience~Genuine Hotels.com guest review
"Good Location-Young Crowd-Noisy"
Nice contemporary hotel in a great location right at the entrance of the Gaslamp District. Plenty of Restaurants and bars within walking distance. There was a wedding on the same floor as the pool so the pool closed early, which was unfortunate. Definitely a younger crowd so if you're looking to party, this is the place for you. Could hear the music […] from the fourth floor bar until 4am&people knocking on doors all hours of the night. If your're in your 20's or single hotel is probably the place for you. Read moreGenuine Expedia guest review
Great hotel. Great location and super fun. But...do not get a room anywhere near the maintenance elevator shaft. The stench is terrible.Genuine Expedia guest review
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