Had a great time, the area is fun, convenient to the train and the night life.Genuine Hotels.com guest review
"happy anniversary spot!"
great desk staff. took a long time to obtain an extra blanke, however.Genuine Hotels.com guest review
Stayed with the family and was very comfortable. Kids thought the hotel was really cool.Genuine Expedia guest review
"LOCATION IS EXCELLENT. EVERYTHING IS CLOSE."
VERY ENJOYABLE. EVERYONE FROM THE PEOPLE WHO CHECK YOU IN TO THE VALET SERVICE. THEY ALL WERE VERY ACCOMMODATING AND ALWAYS SMILING. MY WIFE LEFT HER iPad IN OUR VEHICLE I CALLED DOWN TO VALET THEY IMMEDIATELY WENT RETRIEVED IT AND BROUGHT IT UP TO OUR ROOM IN NO TIME.Genuine Expedia guest review
"Great for bachlerette parties"
The king size room was more than descent size. It had a living room area where I hosted a passion party for the bacherlorette. I wish the bathrooms had a fan, they get a little smelly.Genuine Expedia guest review
"Very Nice Hotel in the Heart of San Diego"
Beautiful Hotel! This was my 3rd time staying at the Hard Rock Hotel. It's my favorite hotel in all of San Diego! Friendly Hotel Staff, clean rooms. I highly recommend this hotel to anyone!!Genuine Expedia guest review
"Good choice for a hotel in the Gas Lamp"
Great location very friendly staffGenuine Hotels.com guest review
"one of the most unclean hotel to stay st"
rooms were poor beds were old just a poor hotel place was poorGenuine Expedia guest review
Nice, clean hotel. Good location in the Gaslamp district.Genuine Hotels.com guest review
TV didn't work properly no signal called to report it six times they tried to fix it twice no luck. T/P holder falling off the wall in the bathroom. When the heater or air came on it blew right at one of the two beds, right in your face. No activity at the hotel the bar Float not open. Their one restaurant Mary Janes had ridiculious prices, never saw […] anyone eating there. The convenience plugs on the night stand between the beds didn't work had to pull the drawers out and plug them in behind the cabinet. Beds were not comfortable felt like futons. Poor lighting in the bathroom. Parking was $40 a day parked across the street for $15 a day. Overall bad experience. Read moreGenuine Hotels.com guest review
"Nice hotel too expensive parking"
Very good. Excellent breakfast. Very good location.Genuine Expedia guest review
We traveled with another couple for a fast and furious four days of fun. We were not looking for peace and quiet, we were looking for upbeat fun. We found it at FLOAT.Genuine Expedia guest review
"Good location Modern clean vibe"
Valet at drop off was a lazy jerk. Yes I wanted him to park my car, he asked and seemed put out. Registration person was great and so was valet when we left. Construction on our floor was a bit annoying. Dusty.Genuine Expedia guest review
"This is the must stay location in san diego"
Absolutely best location and friendliest staff. Would gave gotten perfect score except no coffee / expresso maker in room and chair was broken. Even my well traveled Kids 7 &9) commented that this place was special - a certain cool attitude without the attitude. The hotel was not busy so having the kids around seemed ok but I can see that during peak […] periods this hotel is not for kids. In fact I was the only one with kids that I could see. Read moreGenuine Hotels.com guest review
The hotel is extremely modern with LCD tvs, glass doors and modern furniture. Friendly staff, nice views, located downtown near most attractions. Will definitely recommend.Genuine Expedia guest review
"Great hotel in SD's Gaslamp!"
We had never stayed at a Hard Rock hotel before this stay. But now we plan to visit more of them! The location of this hotel is awesome. Right in the center of SD's Gaslamp! Close to great restaurants and bars. The hotel staff was great. We loved the hotel club and rooftop lounge! Overall we loved our stay and would definitely recommend this hotel if […] you are looking for a younger crowd and want to party and have a good time! Read moreGenuine Expedia guest review
Great location near the San Diego Convention center. Also in a prime spot in downtown San Diego walking distance for restaurants, shopping, and movie theaters. Valet parking was especially expensive, though, at $40/night, so that was a drawback. Otherwise a nice amenities and great location.Genuine Hotels.com guest review
"Great location for the Gas lamp and Convention Cen"
Great location. Nice, modern rooms. Sometimes the staff tries a little too hard to be cool instead of getting things done.Genuine Expedia guest review
"Nice hotel in the gaslamp"
Overall the hotel was nice and customer service was good. Originally reserved a regular room with 2 queens, when i checked in i was able to upgrade to a king suite for $40 more. Rooms are still a little pricey but i guess thats what is expected if u want to stay in gaslamp. No self parking so they do rip u off on valet parking which is $40 makes u not […] want to tip the guys cuz they can take out a good tip out of the $40. Other than that the room was very clean and nice, was able to walk to all the restaurants and bars. Read moreGenuine Hotels.com guest review
"Great help and upgrade"
Rick at checkin was awesome!!!Genuine Hotels.com guest review
"Fun with a bit of hassle"
Fun spot. Only negative is that they go a bit overkill on the security and making guests go down stairs to get stamped to then go back to their room level to go to the bar. Huh?Genuine Hotels.com guest review
The hallway where our rooms were located smelled terrible - like sewage. I brought the concern to the hotel staff and they appeared genuinely concerned. The problem did not go away during my stay. They offered to have me switch rooms but the room I was assigned was great on the inside and I was only staying for another day or so. They kindly offered […] me an in-hotel credit and offered to discount a room should I book again in the future. Nice gestures but very smelly hallway. Read moreGenuine Expedia guest review
Nice place to stay. Bed was ok. Not the best. Be aware the surrounding area is busy and parking is expensiveGenuine Hotels.com guest review
"Right in downtown close to everything"
We stayed 4 days 3 nights and whole experience was good! Only downfall is prices but that came with all of San Diego so to be expected on vacation!Genuine Expedia guest review
Awesome as always We stay here often & will be backGenuine Expedia guest review
"Nice hotel, but not worth the money."
Stayed for four nights. Rooms were nice, but the layout of the bathroom was odd. Did not like the fact that we were charged a cover to get into the clubs that were located inside the hotel.Genuine Expedia guest review
"Love this hotel BUT pool waitresses are TERRIBLE"
Go the San Diego all of the time and so much that we have a corporate account with the Hard Rock. Every time I've spent part of my day trying to relax at the pool I end up at one point or another having to go to the bar to get my own drink, order food, etc. I am definitely fine not being served, but the problem is that there is a waitress there that […] is there specifically as a pool server. Knowing that is someones job of course it's then expected that you'll be served and tip accordingly. I could understand if she was swamped, but when me or any of my travelers are there it's during the week, not busy AT ALL, and you end up watching the server stand at the bar not even looking your direction while your holding your empty cup or don't even have a drink yet. The worst is when you first get there and then she finally comes to take drink orders and ends up helping people that came in after you because she wasn't paying attention. I've honestly never been one to write reviews and never want to come off as a mistreated patron that expects too much. This is just a reoccurring problem that not only I have noticed, but also my travelers (*I am a travel agent and mainly book at the Hard Rock as I know the service & amenities are great! - except the pool service ;) Don't get me wrong….bar service(sitting at the bar) at the pool is and always has been great. Never a complaint regarding the bartenders anywhere on the property. Nobu is fantastic! Great service! 207 club/lounge is the same. Read moreGenuine Expedia guest review
"Adjacent to Gas Lamp District...Bars and dining"
4 stars because the roof top pool was closed on Sunday for a special event ie: $25.00 charge PP for DJ show. No No. Hotel guest should always be allowed to use pool and hot tub. Fee for guests should be waived or no special events-period.Genuine Expedia guest review
"Cool hotel but..."
Overpriced! Not at all like Hard Rock in Vegas. However, really vlose to PetcoGenuine Expedia guest review
"Hard Rock SD"
Hotel was amazing. Checking in was a little wait. And we where not informed of all the benefits of staying in the hotel. Was directed to go up to our room and call back down to recieve a free guitar rental. When we called back down was directed to go back down stairs. A little annoying. However hotel is awesome, rooms are great and night life was a […] blast. Read moreGenuine Hotels.com guest review
ROOM WAS VERY CLEAN. STAFF WAS VERY FREINDLY AND HELPFULGenuine Expedia guest review
"Great service at a hotel in a great area!!"
Great service at a hotel in a great area!! Stayed here for a Bachelor Party weekend – sorry if we kept you up. Easy valet, Easy check in/out, price not too bad for being right in the action, Nice rooms, etc. no complaintsGenuine Hotels.com guest review
"Great Place to Stay in the Gaslamp District"
We stayed two night to attend Padres/Giants games at Petco Park. Walking distance to Park & to lots of places to eat & drink. Room was clean & comfortable. We had our two small kids with us, not exactly a small kid friendly hotel as the room is modern with lots of sharp edge furniture, but our kids still loved it. A great party hotel.Genuine Expedia guest review
Very impressed. Clean. Very helpful staff.Genuine Hotels.com guest review
"I like to be spoiled"
Parking at this location is confusing, so we opted for valet at $40 a night (but you can leave and return as many times as you want - that's a plus) But to my surprise, when we left our vehicle with valet... no one came out to help us with our bags. While checking in we were asked what kind of music we'd like in our rooms. While my colleague was pleased […] that her selection played when she went into her room... I got the incorrect selection.. and couldnt figure our how to change it... so I shut everything off and enjoyed the silence at the Hard Rock cafe hotel instead. My only other dissapointment was the pillow. Not comfortable at all. :( woke up with a neck pain because of them. :( Read moreGenuine Expedia guest review
"Over rated and $40 for parking"
I went and saw a DJ and their club so it was really convenient. I personally think it's over rated and more for tourist. They charge for EVERYTHING, including $40 for parking and even if you want a coffee maker. Don't think about fridge or a microwave or they add another $25 a piece for those items. They also leave out a ton of stuff to tempt you to […] take it and be charged $10 for a snack that you could get at the convenience store for $1.50. It's a gimmick hotel and probably have to go once if your in SD but that's about it. Read moreGenuine Hotels.com guest review
"NICE HOTEL WITH A GREAT DEAL GOING ON"
CONVIENTLY LOCATED TO GASLAMP DISTRICT. EXCELLENT PLACE TO BE WHEN VISITING CITY. HOTELWAS NICE, BUT QUITE BUSY ON WEEKEND.Genuine Expedia guest review
"youg and hip hotel"
The hotel itself is simply gorgeous. It is super stylish and well maintained. The employees were friendly and helpful. My friend got a massage at the Rock spa and said the service was state of the art. The pool is way too small for the hotel, and the layout is super inconvenient. There is a huge area that isn't near the pool at all. I'd say the space […] is poorly used near the pool.The hotel is located right in the gaslamp district, which is nice because it is bustling with people. On that same note, it is fully a college crowd, and one must be prepared for that! Read moreGenuine Hotels.com guest review
Great hotel and location. Service was great. Parking is very expensive. Amazing time!Genuine Hotels.com guest review
"great location and experience"
Great location (2 min walk to PetCo Park), room was extremely clean, had everything I needed in a hotel (blow dryer, water pressure, reading lights, electrical outlets next to the bed). There were lots of things you could buy within the room itself, which gave it an upscale feel, although I didn't buy any of it. Valet parking was almost my only option […] and it was double the parking garage across the street. The staff was friendly. The experience was worth the cost. The nightlife was great, even during the week. I would come back again. Read moreGenuine Hotels.com guest review
If you want to be in the middle of everything, this is the place. very nice hotelGenuine Hotels.com guest review
I was very disappointed in my stay. I had booked the room a month in advance for our August stay. No one had mentioned the fact that they close the pool down every Saturday in the summer due to a pool party called Intervention. (The name should describe the settings and type of crowd that was at the hotel this weekend.) Firstly, I was upset that check […] in was 4p, so late in the day....I had called the lobby to ask if we could drop our bags off and lay by the pool until our room was available and we were told that the pool was only for ticket holders to the big weekend event that they hold every weekend. So not only did we not get to relax by the gorgeous pool (reason why I chose this hotel) we were surrounded by extremely loud, drunk and obnoxious bros and chicks (yes...bros.) Honestly, I had a much better sleep in our $60 air B&B that we had rented that night before. I am 27 years old and love a good party, but this crowd was out of hand and the music was terrible. It was a daytime rave. Sorry to have to say because I was once a little raver chick. I DO NOT recommend anyone spending this much money on a room in the summer, unless you plan on attending that pool party and forgetting your room number and "accidentally" walking into someone else's. Read moreGenuine Hotels.com guest review
"Bachelor Party Wknd"
Great hotel to party especially the pool party they had this Labor Day Wknd. Got in free at the nite club. Drinks at the hotel are pricey. Rooms are a bit small. Overall did have a good time at the Hard Rock Hotel.Genuine Expedia guest review
"Hard Rock rocks hard"
Always a pleasure to stay at the Hard Rock San DiegoGenuine Expedia guest review
"Great hotel in the heart of Gaslamp"
Great experience just wish they would have told us that the pool was closed for a private event. Our plan for the day was lounge by the pool and that got messed up. Everything else was great.Genuine Expedia guest review
The hotel itself was very clean, but upon our arrival - we learned that the Queen suite that we had booked through Hotels.com and confirmed over the phone had two queen beds and room for a rollaway was in fact just a standard queen room that did not have ability for a rollaway due to fire hazard. The hotel was gracious and understanding of the miscommunication […] and gave us a King suite at the same rate, but we were still short one bed. Additionally, the hotel really felt fratty, in that at 2am there were loud groups of drunk people screaming in the hallways and making a raucous. It was nice that they offered free Starbucks in the lobby, and the location was great. Read moreGenuine Hotels.com guest review
It was a very nice hotel, it hasa modern look and they pay attention to detail, for example: at check in you are asked what time of music you like, so when you arrive at the room music of youre prefence is playing. The two things I didnt like is that by 7pm the pool was closed. The other was that the beds are not as confertable as I expected.Overall […] its a great hotel, purfect location and very clean. Read moreGenuine Hotels.com guest review
"very noisy guests"
The hotel was great. Nice room, great location. However a large group of guests were yelling, screaming and talking very loudly in the hall between 1-2 am. Very young, partying crowd. I think the hotel attracts this kind of customer.Genuine Hotels.com guest review
"Perfect location in Gaslamp Quarters"
Enjoyed our stay! From the moment walking into our room with music playing to weekend pool parties.Genuine Expedia guest review
"Great Hotel But Not Kid Friendly"
The hotel and accommodations were great. The staff was very friendly and helpful. However, this particular hotel is not really kid friendly. The pool was closed both days we were there due to "adult only" pool parties. In addition, the night life of the Gaslamp District could easily be heard in our room until the very early hours of the morning.Genuine Hotels.com guest review
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